Name: Quality Inn Gulf Shores Airport
Address: 213 W. Fort Morgan Rd., Gulf Shores, 36542, US

10/10

Exceptional

29 Jul 2026

Sonia

The staff needs to be friendlier :)

10/10

Exceptional

27 Jul 2026

Jade

No issues. No frills but the bed was clean and we did not eat breakfast. Close enough to the Wharf for concert one night.

8/10

Excellent

26 Jul 2026

Danielle

It did what it needed to do

2/10

Poor

25 Jul 2026

Brian

This property needs some TLC. The pool looks like it has not been painted for a long time. It wouldn’t cost much to put a few potted palms and plants/flowers in the pool area to make it more inviting and pleasant. The bed was very sad. The mattress sat on a foldable mattress frame from Walmart. The toilet paper roll was rusting, and there were many areas where things had been replaced or re-hung where touch of paint was lacking. The staff dress very sloppily in T-shirts and jeans. I would expect them to be in a business casual Quality Inn polo and khakis. It would be more inviting to have the fountain in the lobby working. The elevator looks a bit beat up, and the breakfast area looks a bit worn too. The pictures online are a bit deceiving, But I guess you get what you pay for.

6/10

Pleasant

20 Jul 2026

Julia

The front desk young man, didn't get his name, was awesome. The other front desk staff were very helpful. Breakfast was good, rooms ok, could use a chair in the rooms. All in all, ok.

Family

2/10

Poor

19 Jul 2026

Kryshelda

This hotel needs major renovations. It's smelly, musty, dirty, water leaks, and so on. The rooms are so outdated and bedding sucks. The only good thing was the staff. Secondly, I requested a copy of my receipt only to realize they did not honor the price from expedia. Once I mentioned it to the staff, I did receive a credit.

Family_with_children

2/10

Poor

19 Jul 2026

Seema

Why do you ask for our reviews if you don’t seem to care at all. This is the last time I booked through Expedia because we are not treated well by any hotel if we noon though you
Regarding this hotel I sent a message and regarding last few hotel I sent message but Expedia doesn’t care about their customers at all and I have been an Expedia member since 2008
Here are the issues I has
1) toilet blocked and we were huge plunger to cleaned ? Are we plumbers ?
2) room smelled , bed sheets stained, black spots on doors , window , sticky floor
3) window curtain and frame fell on my head and no one seem to care about it
4) breakfast tasted old and coffee was like water
5) cleaning person came and took the towels and did not clean the room
6) AC kept making noice all day felt like sitting in a beach with shire sound
7) This is the dirtiest hotel I have ever been to
8) I think all the hotel save the worst rooms for Expedia and that’s why you give us discount
9) They have me $143 off my final bill. This is a waste of my time, vacation and good memories
Will never even use Expedia again as they really don’t care about their customers at all

Family_with_children

2/10

Poor

17 Jul 2026

Nicole

The front desk employee was helpful, after we walked off the elevator it smelled awful, like poop diapers were stuffed in the garbage can that was filled to the top. Our room smelt like musty and the A/C had black mold. The front desk employee could not give us another room, but he came up and cleaned off the A/C unit and then bombed the room with an OZO Oder spray…I was dizzy from the smell so we left for a few hours and only went back to sleep and left at 8am. The reviews on Expedia are all 10/10 but I have no idea how bc that was the most disgusting room I have ever had to sleep in. Also the outlet in the bathroom wouldn’t reset so we were unable to use it for the blow dryer and straightener. I guess I just need to stop being so poor and pay for in-affordable rooms😫

Partner

6/10

Pleasant

14 Jul 2026

Joanna

Over all the place was okay. Our rooms ac made an odd noise, had a moldy smell but passed that off due to a lot of rain/moisture. Light fixture above bathroom vanity did not work. It was convenient to a lot of places.

Partner

8/10

Excellent

14 Jul 2026

Tracy

Just an overnight stay for a concert. We didnt have the chance to use the pool.
Room was cold, staff was great, room was fine. Could use updating but overall good.

Friends

4/10

Poor

13 Jul 2026

Carrie

The hotel was ok but my room had a mildew smell that made me sick

Self

6/10

Pleasant

13 Jul 2026

Jennifer

This property is very dated. The room was clean but bathroom was missing extra toilet paper and tissue. Front desk staff was courteous, and breakfast had several options.

Friends

10/10

Exceptional

13 Jul 2026

Amanda

Check-in was simple. My daughter got there before us due to a few accidents and slow-downs. The lady at the front desk called and verified that it was OK and allowed my daughter to enter, thank the Lord because we were delayed over an hour!
Everything was clean.
Room was amazing and beds were comfy.
Breakfast was nice.
Pool is indoors, and it gets HOT in the room. There was no ventilation.
Washer and dryer on site, but its finicky and decides when it will and won't work. Decided it wouldn't work for us and when we told management we were told to dispute the charge with the bank. THERE IS A 24 HOUR LAUNDRY ACROSS THE STREET, my daughter said it was lovely and worked prefectly.
There was a cracked (busted) floorboard in the room and some loose floor trim.
Overall it was a good stay, and we'd stay again.

Family_with_children

2/10

Poor

11 Jul 2026

kristine

The only redeeming quality about this motel was the friendly staff. It’s filthy, mold on the doors, walls, floors, ceiling, in the a/c unit. After washing my hands I went to dry them off with a clean towel and it had poop on it. I attached a photo. The smell was so strong of mold and mildew it took your breath away. This motel is not only disgustingly dirty and stinky-it’s a health hazard. Stay away.

Family_with_children

10/10

Exceptional

08 Jul 2026

Heaven

Everything was clean and the staff was fantastic

Self

8/10

Excellent

08 Jul 2026

Rachel

The young man at check-in was very helpful and polite. Room was large and comfortable.

Partner

4/10

Poor

07 Jul 2026

Maria

Needs updating and cleaning

10/10

Exceptional

05 Jul 2026

brad

Nice

10/10

Exceptional

05 Jul 2026

brad

Nice pool and close to the beach

Friends

10/10

Exceptional

02 Jul 2026

Thomas

Based on the hair that in my sink when I checked into the room, I chose not to chance eating their breakfast

Self

2/10

Poor

29 Jun 2026

Rosaisela

Our stay was not the greatest, the room smelled awful,the toilet had an awful urine smell,tub had stains,shower curtain had stains ,light above sink didn't work, we didn't dare pull back the covers ,we had to buy our own blanket to sleep with,notvsure why other guests got the rooms that were remodeled, but we stayed in room 225 never again will i stay atva quality inn.

Friends_and_family Family

4/10

Poor

28 Jun 2026

Phillip

We arrived. The lady who checked us in, she was super friendly, professional and nice. She accomodated us in everyway.
The problem did not lie with her. The first room we checked into, the one bed had stained bed linens. It looked like someone had took and wiped themselves with the fitted sheet. The room, even the new room we were assigned smelled musty. Terribly musty. The outside door on the end of the building wouldnt close properly. Anyone could come and go. Also one of my kids ended up leaving the door open on our car all night! Thankfully nothing was taken but its a good thing bc the outside cameras on each end of the building didnt even work. We paid $250+ for a room. The hotels, the carpeted stairwells were absolutely filthy also. We def wont recommend or stay here again.

2/10

Poor

28 Jun 2026

Jill

It looked like a road-side inn in a horror movie. Nothing was updated. The inside and out looked like it was not taken care of. The room we were assigned to smelled horrible. It smelled like mold and urine. The entire building needs to be gutted and redone. The luggage cart was falling apart. The frame came out of the holes in the platform. The carpet was black, looked like it had never been cleaned. I can't imagine what the beds were like. But we couldn't stay in the room long enough because of the smell.

The staff let us look at another room. It was worse. Luckily we were able to cancel and get a refund.

Friends_and_family Friends

2/10

Poor

28 Jun 2026

Karl

You get what you pay for

2/10

Poor

24 Jun 2026

Kim

I want a refund there were roaches in my shower bag and in the kitchen in my room

Family_with_children

6/10

Pleasant

23 Jun 2026

Hope

Hotel described on the room doors as having. Game room and hot tub they did not. The pool was small and in the shape of a boomerrang. Asked the front desk for pool towels and she wouldn’t help. Said the cleaning people were on the floor and they would have to get them. The bathroom in our room look like the ceiling had a ton of water damage. We paid for two queen size beds and got fulls. There were no benches to sit on outside of hotel. The outside looked like children had done the paint job. The worst for me was when I walked into the hotel room the mildew smell was overwhelming. I would recommend going out to get breakfast. The air conditioner in the room was crazy. Had it set to 68 the room would not get cold the air conditioner kept jumping from 73-60 whatever numbers it displayed was not accurate. Blew out cold air but would not cool the room down. The room was just a tad bit cooler than outside.

Friends_and_family Family

2/10

Poor

22 Jun 2026

Sara

Hotel and room were not very clean. Did not feel comfortable at this location and ended up booking elsewhere for the night.

Partner

2/10

Poor

22 Jun 2026

Austin

Sucked

2/10

Poor

21 Jun 2026

Shashank

Room had a foul smell. I am glad I didn’t take my slippers off. Otherwise I’m sue the carpet would have felt not dry. The public bathrooms were disgusting, hair and used products all over the place. The indoor pool was small and unclean

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Carol J

I was hoping for a outside pool, but it was inside

Partner

4/10

Poor

20 Jun 2026

Caitlynn

Had to move rooms sheets had lots of stains there was bugs in the room had to move rooms the first day bc of the door

Family_with_children

4/10

Poor

19 Jun 2026

Lorraine

This hotel was not very clean or well maintained at all. The price was really good but they have not maintained the appearance at all. The floor in our room was sticky and there was a mildew smell when you walked in the room. It was very humid in the room and all of our clothes and really everything stayed damp. This property could be very nice but they need to make a lot of updates and cleaning. It was only 14 blocks from the beach so that was nice and there is a Walgreens and grocery store right next door.

Partner

4/10

Poor

17 Jun 2026

Joe

Love the breakfast, the rooms were clean so i have no complaints there

Family

10/10

Exceptional

14 Jun 2026

Todd-Nita

It was a nice stay overall

4/10

Poor

11 Jun 2026

Jason

This place is very dirty the carpets are filthy and stained. The furniture is old. The pool and breakfast area were surprisingly very decent. The bathroom was not very good. The could remodel , redecorate, and easily be a 3 plus. If they used the ample room they have around the place to put in a gazebo and some picnic tables and a couple bbq grilles it would be really great. But as is it's a 2 .

Partner

6/10

Pleasant

11 Jun 2026

katelynn

The carpet smelled a little musty. Would definitely request a room without carpet. The pool was great. Very clean and well kept. The breakfast and breakfast staff was wonderful

Family_with_children

8/10

Excellent

09 Jun 2026

Larry

Overall the stay was good. The a/c unit fan made excess noise which was annoying, The room was comfortable. I would consider it again for next stay.

Self

10/10

Exceptional

08 Jun 2026

Angela

It was ok no complaints

10/10

Exceptional

08 Jun 2026

Nikolay

Always good stay.

8/10

Excellent

03 Jun 2026

Ashley

Overall, it was pretty good. Of course it could’ve been cleaner, it could’ve been better, but for the money we paid for the room, we honestly can’t complain. The staff were definitely friendly. Housekeeping came around every morning. It was a great, cheap place to stay for real. My biggest problem was with the bed being a lil uncomfortable, but like i said, for the money we paid, can’t complain lol.

Friends_and_family Family

2/10

Poor

31 May 2026

Alex

Every single time we went by the front desk people had issues and needed refunds, whether it was their AC, cleanliness, etc. We ended up getting a little less than half a refund for the total amount due to the horrid smell from the amount of mold and mildew in our bathroom and room.

Partner

4/10

Poor

29 May 2026

Theresa

The staff was friendly but the room was disgusting. It smelled like mold. I put a towel on top of the sheets so I could sleep without fear of bug bites. The bathroom was old and the fixtures weren’t secured to the wall. It had stains. So grossed out!

Friends

8/10

Excellent

27 May 2026

MARCIA

Great location! Quick drive to the beach! Ice cream right across the street! Close to stores! Check in was a breeze. The front desk staff was friendly and accommodating. The housekeeping staff were great! Efficient and very friendly! Eric was a rockstar!
In room refrigerator was great, kept our drinks and snacks very cold.
Beds were mostly comfortable but squeaked a lot!
Would definitely stay here again!

Friends_and_family Family

6/10

Pleasant

24 May 2026

Ashley

Beds had dirty sheets and pillow cases. Stains all over the bedding. Smelt like really bad mildew. Lost power multiple times. Never anyone at the front desk. The only great thing about this hotel was the breakfast. Was actually decent and the employee that runs breakfast was great and always making sure to clean! The only area in the hotel that actually looked like it was taken care of.

Partner

4/10

Poor

21 May 2026

Brandy

Didn't really interact much with staff, walked in and got looked up and down by front staff, not very welcoming, was there almost week room was not cleaned had to ask for towels and toilet paper. NO HOT TUB, found out after was already there that the hot tub had been filled in with concrete. Walked around room after shower and feet were nasty.

Friends_and_family Family

4/10

Poor

19 May 2026

David

This is an old and not very clean hotel. I booked a king bed roon non-smoking, the room smelled strongly of smoke and frontdesk assured me it was a non- smoking room, but someone had been somking in the room. The service desk agave me another room but it smeller very veru musky and it was a double bed room. I told the front desk i paid for a king bed but front deskb said they didn't have another king bed room but there was only 5 vehicles in the parking lot at this time and the next morning so they were not book up with five vehicles. Last and third room was a double room and smelled stringly if peep. I got tried of trying to find a good room and just slep in the peep peep room:) Do not stay here unless you don't mind dirty. I will not stay here evvveeerrryyy again!

Self

2/10

Poor

17 May 2026

Roger

Not so good. Bathroom area was disgustingly dirty. The bath mat had a huge, black foot stain on it. The bathroom sink was cracked and the faucet was not securely fastened to the sink. There was a huge stain on the ceiling above one of the queen beds in our room. The room was heavily scented with cleaning agents. We will not recommend this hotel.

Partner

10/10

Exceptional

14 May 2026

Hadassah

Excellent

6/10

Pleasant

11 May 2026

Amanda

The room was not as clean as I would have hoped. There were questionable spots on the wall in the bathroom so I bought cleaning wipes. It was still an okay place to sleep for the trip. We did not use the pool area.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Tracy

Price was very good for our stay. Liked that it was close to restaurants and shopping.

Family

6/10

Pleasant

09 May 2026

Stephanie

The room we stayed in for this trip, was somewhat clean, I feel like the bathroom could have been a little more cleaned up in the shower area. There was also a messed up part of the floor.
The king size bed was not the most comfortable. Breakfast was decent but it was okay enough for a couple night stay.

Family_with_children

6/10

Pleasant

02 May 2026

Shannon

Three was no closet in my suite no way to hang up clothes. The floor tilt was cracked in one place. when i attempted to dry my hair with the hair dryer the entire thing pulled out of the wall. other than that it was nice. great staff. location. comfortable beds. breakfast not so hot

Friends_and_family Friends

8/10

Excellent

01 May 2026

anthony

We had a very nice time at the Quality Inn, the only issue was the shallow toilet.

Partner

10/10

Exceptional

27 Apr 2026

Ariel

Julia the front desk clerk was so kind her customer service was amazing also property was very clean and quiet breakfast was great as well would definitely consider staying again all the other staff was amazing as well

10/10

Exceptional

26 Apr 2026

DeAndria

When I arrived the staff was nice enough to allow me to check in early. Which I was so grateful for. Once I entered the room to check out the quality and the cleanliness of the room, I noticed that the linens were stained(badly). I reported it to the front desk staff and it was instantly taken care of. They came in and changed the linens without issue. Only other issue was the side door. It’s not secured. When you enter or exit, you must pull the door close are it will remain open.

2/10

Poor

18 Apr 2026

Erika

The place is a dive a family of three and they tried to put us in a king bed the place is filthy we didn’t stay there we were there 5 minutes looked at the place and left

Family_with_children

4/10

Poor

18 Apr 2026

Tiffany

Needs serious updates!

Family_with_children

4/10

Poor

15 Apr 2026

Gera

Bathroom was dirty, Breakfast egg patties and sausage was poor quality,

Family_with_children

4/10

Poor

14 Apr 2026

Cindy

Hotel was much older than pictured.. Bedding was stained. No closure for tub.. last day the room smelled of marijuana and when opened window to air out our 2nd floor window was found unlocked and no screen. Very disappointing and dissatisfied with the price we had to pay for 2 nights.

Family_with_children

8/10

Excellent

13 Apr 2026

Jorge

No desayuné

Partner

2/10

Poor

13 Apr 2026

Jason

I really don't get all of the positive reviews I've seen about this property. Those reviews ultimately led me to book a stay. When I walked into our room, there were stains all over the carpet. The towels, the comforter, and the tub were all stained. The room was nasty. I went to the front desk and requested a different room, but of course, there wasn't anything else available. Disgusting

Family_with_children

4/10

Poor

13 Apr 2026

Kim

The AC unit Leaked causing wet spots in the floor.
The room smelled like mildew
A hot tub is advertised. There isn't one at all
The carpet in the stairwell looked like it hasn't been vacuumed in months
The tub has black stuff in the cracks in the bottom of the tub.

We did not complain, we simply wanted a place to sleep, with a hot tub. The Sheets were clean, but the bed was extremely hard.

Partner

4/10

Poor

12 Apr 2026

Alicia

The bathroom is small and has a smell. The hallway looks like a scene from a scary movie, and the place just looks rundown.

Family_with_children

4/10

Poor

12 Apr 2026

Tangela

Breakfast was good, tub and bathroom was disgusting.

Family_with_children

4/10

Poor

12 Apr 2026

Benee

Breakfast was fine. The room was outdated. Tub did not look clean. Sheets contained stains as well as the blankets.

Family_with_children

6/10

Pleasant

08 Apr 2026

Yasmin

The staff was very pleasant. Unfortunately our first night the room had a bed bug in the bed. We were moved to another room which was better. However we were told me would receive a discount and didn’t. As well as the pool need a lot of cleaning

Family_with_children

10/10

Exceptional

08 Apr 2026

Brookelyn

Good

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Justin

Overall, not terrible but not really a place I would want to bring a family on vacation. Came for a spring break softball tournament and it was adequate. Everything is dated and old and although the rooms were clean enough. Breakfast had options of waffles, sausage or cereal. Yogurt or bread/toast was also an option. The pool was operational but ran down. The walls are very thin and I stayed next to a couple that had 6 kids in one room and it was very loud. I could only get off of work for a few days so I stayed by myself and my daughter stayed the entire week with a teammate at a nicer option. Flying solo I opted for a cheap option. I think it was adequate for the price but you get what you pay for with shady or low income guests around you.

8/10

Excellent

04 Apr 2026

angela

Staff was great and liked the location for the price we paid. Nice room but the carpet is very old and lot of stains is why I rated 4 stars.

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Hubert

Breakfast was good lots of stains on the linen and no hot tub. Great location for our venue

Family_with_children

10/10

Exceptional

02 Apr 2026

Maranda

Will be booking again

Family_with_children

10/10

Exceptional

30 Mar 2026

Ashley

Breakfast was definitely decent and the ac works well

Friends_and_family Family

2/10

Poor

30 Mar 2026

Yolanda

Dirty

2/10

Poor

29 Mar 2026

Brian

The room was dirty and felt like the air was stagnant. It smelled like a mixture of mildew, wet dog and weed in the hallway. There were roaches in the room.There was 1 towel and 1 hand towel, no soap and the bathtub looked like it hadn’t been cleaned in a while. Carpet was stained and the bed looked like the spread had been pulled over old used sheets. The elevator was out of service. That’s all I had to see before I left my keys at the desk and left without staying a minute longer. Didn’t even make it to look at the pool or breakfast area.

Partner

6/10

Pleasant

28 Mar 2026

Misty

Room was ok clean, staff super nice. AC worked very well. Elevator was broken. We were on second floor

Friends_and_family Family

4/10

Poor

27 Mar 2026

JB

VERY much in need of updating.
NOT very clean. Like big multiple grungy spots on the carpet. Hair balls on bathroom floor.

Self

6/10

Pleasant

25 Mar 2026

Herbert

The staff were excellent. They were very helpful and friendly. The hotel was clean but some areas needed uprating. Parking was easy and well lighted.

2/10

Poor

23 Mar 2026

Shelley

Noisy

Friends_and_family Family

2/10

Poor

22 Mar 2026

James

This was falling apart and not clean at all

10/10

Exceptional

22 Mar 2026

Sharmaine

Everything was great ☺️

10/10

Exceptional

21 Mar 2026

Joy

The room was clean and the staff was wonderful! Fresh coffee and breakfast each morning. Will definitely stay there again

Family_with_children

2/10

Poor

20 Mar 2026

Chad

The nastiest room I’ve ever had to stay in. Stains all over the carpet. I asked to be moved and was told they were sold out even thought the parking lot was half full. Had to buy my own towel and blankets because the ones provided were so nasty. Didn’t feel comfortable wearing no shoes in the room. Also had a fire alarm at midnight the first night which was very annoying. They halls looked like they had not been vacuumed in an extremely long time. The elevator also were not working. Do not stay here if you expect a normal hotel stay.

Self

8/10

Excellent

19 Mar 2026

Timothy

Staff was very friendly.

Partner

6/10

Pleasant

16 Mar 2026

Virginia

The good: Easy parking. AC was ice cold. Room was clean. Location great. Customer service 100%. The bad: Elevator broken, stairs were filthy, light above vanity broken. We frequent this property and hope this was just a fluke.

Friends_and_family Family

4/10

Poor

16 Mar 2026

Joanna

My son cut his foot in the pool, tv did not work, asked for help, the man that worked there said he hated it there when I asked for help, lights flickered.

Family_with_children

2/10

Poor

15 Mar 2026

Clarence

Parking was ok, staff was generous, but the hotel was not clean. The property needs an upgrade, such as the bathrooms and carpet. The carpet was stained in every area of my room with a mold scent. My bed sheets were clean but stained including the towels. The elevator was down the entire stay. The stairwell carpet hadnt been cleaned nor vaccumed in weeks.

Self

8/10

Excellent

13 Mar 2026

Nicole

Great location and only 1 mile from beach. Everything you need is so close to this motel.

Friends_and_family Family

8/10

Excellent

09 Mar 2026

Bridgette

staff was nice, easy check in and out. room was clean, nice quiet stay. The hotel does need some work, but the location is good, easy in and out parking. I'll be staying again when in the area.

Friends_and_family Family

2/10

Poor

28 Feb 2026

Seth

The walls and carpet were stained and dirty. Signs of bedbugs throughout the room. The matress was very very old, falling apart with foam contents coming out of the bottom side. Mattress had large blood stains. We did not stay, checked out and went to a different hotel.

Partner

10/10

Exceptional

23 Feb 2026

David

Very clean rooms, staff very friendly. Very quiet area and seemed very safe. Will plan on staying here again next year when in the area.

Friends_and_family Friends

10/10

Exceptional

20 Feb 2026

Nicole

Very spacious room, the three beds really made it comfortable for our group of 5 that we were traveling with.

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Lester

The room was older, but it felt clean and well maintained, very good for the price

Leisure Family_with_children

4/10

Poor

09 Feb 2026

Nicole

Worn down. Fine for 1- night but would not stay again.

Leisure Family

8/10

Excellent

03 Feb 2026

David

The room was clean and good. The property itself is old and tired. The hallways were dark and the carpet worn. The elevator was out of order. I would stay there again. The hotel is in a great location.

Leisure Self

8/10

Excellent

02 Feb 2026

Steve

Clean room-staff

Friends_and_family Friends

6/10

Pleasant

26 Jan 2026

Robert

Room was not very nice. Property has bugs in room.