Name: Hilton Garden Inn Orange Beach Beachfront
Address: 23092 Perdido Beach Boulevard, Orange Beach, 36561, US

8/10

Excellent

06 Aug 2026

Michelle

Everything was good but there was only 1 elevator working which was very inconvenient. Long waits to get to our room

2/10

Poor

06 Aug 2026

Catalina

Expensive hotel for the low quality amenities.

4/10

Poor

05 Aug 2026

Larry

On the first night, I found a cockroach in the bathroom...on the 2nd night, there were 9.....we checked-out the next morning. In addition, the property only has 2 elevators, and one was out of order the entire time. When asked when it would be repaired, one of the other guests said they asked thay question and was told possibly sometime in the next few months. Wait times at the elevator was ridiculously long.

6/10

Pleasant

05 Aug 2026

Chad

There was only 1 elevator working at the time of or trip 8-1-26 threw 8-4-26. It took a lot of time just going up and down to our room on the 5th floor. The pillows on the bed were extremely flat. Other than that good place

2/10

Poor

05 Aug 2026

Carla A.

Everything is very old, worn out, dirty, and dated. About lost it when I discover cockroaches crawling everywhere when I came back late one evening. NEVER AGAIN!

6/10

Pleasant

04 Aug 2026

Angie

Everyone was very friendly and courteous. Did not reserve beach front, still location was good. Thanks

8/10

Excellent

03 Aug 2026

Anita

Mi estancia fue buena volvería a regresar

2/10

Poor

03 Aug 2026

Helio

The balcony chairs were very dirty there were cockroaches in the room,for the price i paid ,i expected better.I wouldn’t recommend to anyone.

2/10

Poor

03 Aug 2026

Linda

When we first arrived the system was down they gave me the wrong room the room was for handicaps the shower when we shower the water ran into the hall floor we had to use our towels to dry the floor up so we needed more towers we did not get clean towel till 830pm that night they had on one working elevator so we had to some times wait for 20-30 min to get on the elevator the stay was really terrible

4/10

Poor

03 Aug 2026

Jesus

The room AC was went out three times while there. Finally on the third time they changed it out. I was there for a total of six days and one of the elevators was out the whole time. It was taking so long to get an elevator that I had to go down the stairs with my luggage. I will never go here again.

10/10

Exceptional

03 Aug 2026

Rebeca

Best hotel I’ve been to in orange beach, staff was amazing and fast to respond

10/10

Exceptional

02 Aug 2026

Brandy

Overall a great place, some floors need updated, only had 1 elevator working and it did get hot and stuffy. The view, the pool, the beach front access was fantastic. Great location to everything you want to see and do.

10/10

Exceptional

01 Aug 2026

Nahomi

We got there very late and the system was down. However, Mike was very helpful in answering questions and getting us checked in. Overall the staff we encountered are friendly and helpful. We also loved the view from our room.

4/10

Poor

31 Jul 2026

Jared

Staff was nice. A bunch of hidden fees, got charged for stuff I don’t even know what for, only one working elevator, wanna charge almost 20 dollars for breakfast. Will never staff at a Hilton inn again

10/10

Exceptional

30 Jul 2026

Anny

.

4/10

Poor

30 Jul 2026

Craig

Only 1 elevator works. Debris in the island around the lazy river. Could not order from the full menu at the pool bar. While the staff was friendly the hotel was not worth the price of the rooms. Disappointed for a Hilton establishment.

8/10

Excellent

29 Jul 2026

Tucker

Very good room for the beach. One of the elevators was out of order so it was either sit and wait a couple minutes for the elevator to get to your floor or just use the stairs.

The bar was great and it was easy access to the beach.

8/10

Excellent

28 Jul 2026

Michelle

The only reason it’s not a 5 star rating is that one elevator was not in service. We were on the 6th floor so taking the stairs was not a good option. With housekeeping and a busy Saturday, it was very inconvenient for guest waiting to get to their room and vice versa. Other than that, I think it’s a good family friendly hotel with a great pool and beach access!

10/10

Exceptional

28 Jul 2026

Jill

Staff was really friendly and the beach access was awesome.

8/10

Excellent

28 Jul 2026

Mandy

Only had one elevator operating is my only complaint otherwise an amazing
Trip with great staff

10/10

Exceptional

28 Jul 2026

Brittany

The room was clean , staff was very nice. The room I stayed in had a beautiful beach view and the balcony was nice as well.

6/10

Pleasant

28 Jul 2026

Tina-Marie

The morning breakfast staff were awesome very pleasant . The rest did their job but felt they weren’t really wanting to. The place was clean except I found a dead palmetto bug in my room. The hotel was not air conditioned only the rooms. With only one working elevator and having to wait long periods I got sweaty after shower hair and makeup before I could leave the hotel. We loved the location being right on the beach and lazy river pool. I’d prob pick a different location to try next time. For a Hilton I expected a little better. I gave it 3 stars

10/10

Exceptional

28 Jul 2026

Jerry

Had no issues at all. Clean facilities and right on the beach. My cousin lost his wallet and it unbelievably was returned to the front desk with no money missing. Very polite staff especially When Shenna at the bar area.

10/10

Exceptional

28 Jul 2026

Summer

Great stay. Mike at the front desk was polite and helpful! Property was easy to find and plenty of parking. Clean property. Lazy river and restaurant/bar was open and pretty busy. Breakfast was cooked to order and very delicious. Room was great. Bathroom a little small but it worked. Bed and pillows were comfortable. Balcony had a view of the lazy river with the beach in the background.

8/10

Excellent

27 Jul 2026

Dina

It was a lovely stay.

4/10

Poor

26 Jul 2026

Kristina

We stayed at this hotel for a week, expected it to be like other Hiltons. However, the rooms are dirty, smelled like someone just sprayed a bunch of deodorizer but didn’t actually wipe anything down. We requested room service 3 times after being told it is only done if requested, they never showed up 3 days in a row. Then they offered to do it the day we were checking out. My kids socks were filthy after walking on the carpet in the room, there were various stains on the lamps and walls throughout the room. We even saw a roach in the halls one day.
They also only have one working elevator and no AC throughout the halls. It is HOT. Rumor has it the elevator has been out for months..
Do not be like us and book here.
convienent walk to the beach, pool is small, there’s also no indoor pool or hot tub as pictured.

2/10

Poor

25 Jul 2026

Louis

First the pictures are not real. Only one elevator was working. They were shutting the water off for repairs. Beds not comfortable.
We left went to another resort.

4/10

Poor

24 Jul 2026

Travis

One of the two elevators didn’t work and that happened last year when we stayed there late July of 2025. Also the king size mattress was terrible.

8/10

Excellent

24 Jul 2026

Charlene

Low water pressure for shower. The breakfast. Pool. Beach were great! The pool bar and food a plus. The ac very cold!! Quiet and fun!

6/10

Pleasant

24 Jul 2026

Jakkita

This was the first time me and my family stayed here. I really enjoyed the beach access and pool. The hotel was very hot and only one elevator was in service. I still had a nice time.

2/10

Poor

24 Jul 2026

Judy

One elevator was not working, ice machines only working on 3rd and 5th floor. Manager on duty was not receptive to problems on the property. Door handle broke off and was told maintenance would fix when they got there, no sense of urgency. Toilet backed up and overflowed in the bedroom, had to ask several times to move to another room. Was told that someone before us had put a bucket of sand in the toilet and stopped it up. Other residents complaining about roaches, plumbing and air conditioner. I would not recommend this location until fully renovated.

8/10

Excellent

23 Jul 2026

Corey

I was skeptical after reading som reviews. However it met my expectations. It is somewhat older and has been renovated. They have done a good job maintaining the place overall. The only true concern I have is only 1 elevator is working. According to previous reviews this has been out for a while. It is hot and time consuming waiting in front of the single elevator. Pricing was fair and all the staff were very kind.

8/10

Excellent

23 Jul 2026

Brandi

We loved our room and had a nice view of the beach. We had a very slow draining tub but Derek from maintenance responded immediately and took care of us. I did take us 3 days and several asks to get an extra pillow though. One of the two elevators were out and that was very frustrating but all the guests worked together to make sure we all got to the floors we needed. Our patio door was somewhat difficult to open and close but not enough to complain although an older couple may have trouble. All in all, a good place and we would stay there again.

6/10

Pleasant

23 Jul 2026

Lisa

The air conditioning unit kept running and would not turn off.. it was sooo cold. Also no blow dryer in room.

8/10

Excellent

23 Jul 2026

Russelll

What I liked about the places the location to the beach we did enjoy the pool and the bar. The hotel is in dire need of remodeling.
Also, we were not able to eat the food there there was no gluten-free anything or dairy free I have stayed at another Hilton’s where they did have options for me to eat

10/10

Exceptional

23 Jul 2026

joseph

yes view was great
room was great
wfi need work but overall great trip thanks

6/10

Pleasant

22 Jul 2026

Leigh

The room was clean, however the carpet was dirty & stained in the whole hotel. . Location was excellent, right on the beach. But did not, in my opinion, meet the Hilton standards I expected.

2/10

Poor

22 Jul 2026

Evon

I was very disappointed in the cleanliness of the property. The rooms smelled, and the carpet and furniture were dirty. They only had one working elevator; the other one had been broken for 3 weeks. I was given a dirty room, where my pillow smelled like a wet dog. You can smell the old carpet when you get off the elevator. I will never go back there again.

8/10

Excellent

22 Jul 2026

John

Great beachfront property!

Family_with_children

6/10

Pleasant

22 Jul 2026

nancy

There was no maid service that I could tell. Had to ask fur clean towels. No replenishment of coffee . The water in the room was not free unless you were a member. Really a 20 cent bottle of water?? The patio door to the balcony was very hard to open. It needed grease. I like the large table in the room. Beds were comfortable. Only one elevator ran. There was only one attendant at the pool bar.

10/10

Exceptional

22 Jul 2026

ivan

Great place to stay!!! Lazy River was awesome!! Veronica was fabulous

4/10

Poor

22 Jul 2026

Jerry

Th whole property needs updating for the price you pay,it's not on top of my list to visit again

10/10

Exceptional

21 Jul 2026

Karan

We will definitely return nxt year this place was absolutely incredible

Family

8/10

Excellent

21 Jul 2026

Lailah

The staff was really nice and the rooms were clean and right on the beach ! Only thing was there were 2 elevators for the whole hotel and if using the stairs to get to your floor the doors would be locked but overall I will definitely be back !!

Partner

6/10

Pleasant

21 Jul 2026

Kimberly

Having only one elevator was sometimes a problem.

Family_with_children

6/10

Pleasant

20 Jul 2026

Nichekia

They need to up grade the carpet smell
Bad.Elevator was broke the whole stay.

Family

2/10

Poor

20 Jul 2026

Linda

The elevator was out so there was only one in use. The staff seemed to take over the use of it over the customers. The Wi-Fi never worked. We paid $18 each for breakfast buffet and it was all over cooked and when I told the waitress she took my plate and said she would talk to the cook. Then she came out and gave us a bill. I never got my food. As we were checking out the desk lady said she would give us Hilton Garden reward points. Why would I come back????

Partner

10/10

Exceptional

19 Jul 2026

William

The view of the beach was awesome !
Did not like having to pay to park in parking lot.

Family_with_children

2/10

Poor

19 Jul 2026

Tessica

I'm not usually one to complain, but this stay was very disappointing. No conditioner, which was corrected after I had to call the front desk from my phone bc our room phone did not work. The floor to our hotel room was SOAKED from the AC. And not just mist or humidity from the AC. There is an active leak. The room REEKED of mildew. Zero parking, even in the overflow garage. Which isn't your fault. The outdoor umbrella we had the pleasure to sit under had no peg to let the umbrella out. One elevator so we had to take the stairs every trip up or down. Pillows are awful.
Paid $600 to stay somewhere less than pleasant. And have to pay for breakfast!! That could be excused had we not run into so many simple up keeping problems.
I was so excited about our weekend getaway, only to hate being in that room. Hotel rooms are usually my favorite part of an out of town stay. Not this time.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Gwendolyn

The property was very clean. The pool with the lazy river was nice. Beach access was awesome! The food at the pool was delicious. The bartender Austin was a delight. So sweet and had the best smile. I loved having a beach front view. Will definitely be back.

Friends_and_family Friends

2/10

Poor

19 Jul 2026

niraj

Paid for beachside room, got a pool view room instead , front desk didn’t honor and said they are fully booked. $350 for single night , yet its a mediocre hotel, old property needs quite a bit if refurbishing. The bed had a iron angle protruding which hurt my leg. Not worth the $ . Loud music keeps playing by the pool starting early morning until night.

Friends_and_family Family

4/10

Poor

18 Jul 2026

Anna

The whole hotel was hot when we got there except the room thank goodness but the room was run down, One of the lamp shades had mold on it. One of the elevators were out of order but the other one was very sketchy. The hallway was very dim. It was fine for one night but I will never go back there. Plenty of better options down the street.

10/10

Exceptional

18 Jul 2026

Ashley

The whole 3 day stay here was the best

10/10

Exceptional

18 Jul 2026

steve

Very well maintained Property, very professional and courteous service.

10/10

Exceptional

18 Jul 2026

Laura

Enjoy my stay would love to come back and stay

Friends_and_family Friends

6/10

Pleasant

18 Jul 2026

Scott

This hotel was not great. They don’t clean your room daily. You had to ask for housekeeping if you wanted it. With all the sand it should be vacuumed daily. It was just kinda overall dingy. Saw a couple cockroaches in our bathroom. We were there 4 days, If I could have gotten a refund I would have found another place to stay after the first night.

Family

4/10

Poor

18 Jul 2026

Matthew

The hotel wasn’t anything like the pictures online. The lobby was nice and clean but the room was in poor condition. Our bathroom didn’t have a door and when I asked about it, the lady acted like she had no idea the door was missing. They said they would send maintenance. Maintenance man came and said he didn’t know why they were using this room with it not having a door. He hung up a blanket. They offered us a free breakfast for the inconvenience. They wouldn’t give us another room or a discount.

Partner

6/10

Pleasant

17 Jul 2026

Maria Michelli

Very nice beach view

Partner

8/10

Excellent

17 Jul 2026

Thomas

.

Family_with_children

6/10

Pleasant

14 Jul 2026

Leah

Only one working elevator made things inconvenient when several people had to wait each time. House cleaning available on request only. It was ok for a place to stay but the price I paid I was disappointed in the quality of things like the shower handle moved by its self so we got scortched and the in room refrigerator stopped working for several hours it had very thin blankets and sheets. I picked this location because all the condos has bunk beds and I didn’t want to sleep I a bunk with just 3 travelers.

Family_with_children

2/10

Poor

13 Jul 2026

Sherry

I didn’t like anything about the room or my experience. I will never stay there again or refer anyone to stay there, matter a fact I will tell them not to stay there. There was only one elevator working and we had to take the stairs on more than one occasion, because of the wait on the elevator. They acted like they didn’t like it because we went through another way of getting our reservation than through them. So we were charged for everything extra that they could charge for.

Partner

2/10

Poor

13 Jul 2026

JAMES

Paid for a beachfront room got there they told me that they over booked they said manager was not available all weekend put me in a room with two queen beds over looking pool

Partner

4/10

Poor

13 Jul 2026

Carl

Upon check in was sent to wrong room so key didn’t work. Room wasn’t made ready / properly and staff dismissive but they fixed it(reluctantly)
carpet was torn/ dirty.
Only one elevator was working for a hotel full of people.

Expected more from a Hilton hotel.

Partner

6/10

Pleasant

13 Jul 2026

Kimberley

For $300 a night the place was filthy!

Friends_and_family Friends

8/10

Excellent

13 Jul 2026

Angrla

the only draw back is that only one elevator worked but other then that it was a great stay. The breakfast is great and dinner as well. Don't forget to add your breakfast when you make your reservation. you should absolutely stay here thou. The staff is outstanding

8/10

Excellent

12 Jul 2026

Ashley

Great location. Great staff and amenities. Only complaint is the one operating elevator and how slow it was.

Family_with_children

2/10

Poor

12 Jul 2026

Octavia

Property had roaches

Family_with_children

10/10

Exceptional

11 Jul 2026

Charity

Loved this location!! Great price!! Loved the lazy river and bridge to the beach was perfect

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Grace

We loved the small quiet hotel! It’s perfect if you don’t want big crowds and the beach is perfect! We will stay there again!

Partner

4/10

Poor

10 Jul 2026

Halli

Staff was very unhelpful and short. Stayed 5 days 4 nights got one requested cleaning two days after we requested and sand was all over after the cleaning. Elevator was broke the whole time and internet at hotel didn’t work half of the time.

Partner

6/10

Pleasant

10 Jul 2026

Leigh Ann

The staff were really great! My issues were that this hotel is located directly on the beach and the hallways on the floors throughout the whole hotel and the elevator had no running air-conditioning. And this is the week of July 4. Also, one of their two elevators were down so it took so much longer because we had to wait on the one working elevator they had that was a sauna inside. Being that it’s a Hilton, I was very disappointed that only two towels were provided, and that we would have to ask for more and that breakfast was not complementary like it is at other hotels who are less expensive and on the same rd.
It also felt like there were people coming into the pool area to use it that did not even stay at the hotel and that teenagers were coming down to the pool with their little siblings and these younger children ages 7 to 10 years old were running around in the pool being loud and obnoxious and blowing whistles, and there was no adult there to monitor their own. Children was very disturbing and far from relaxing.

We did have a good experience for the most part and the staff I dealt with, who was Cecilia, was absolutely amazing. She even called us a few hours before our check-in time to let us know that another room had become available if we wanted to check in early she did let us know that it wasn’t a beach view room and wanted to give us the option if we wanted to go ahead and check in early which we took advantage of.

Partner

6/10

Pleasant

10 Jul 2026

Craig

Very nice location. Right on the beach. Hotel staff was very friendly. Had a balcony room overlooking the beach and water. Real nice.
However, I found the room in need of an upgrade. The furniture and desktop showed alot of wear and tear. Sliding door to the balcony was a little hard to close.
I expected better from a Hilton.

Partner

4/10

Poor

10 Jul 2026

mike

Room was decent. The view from balcony was very pretty and enjoyed the location. The worst part was getting to the room mostly by stairs. They had two elevators but one was out of order and the other took forever. Expected more from Hilton but we had good time.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Holly

So this is 2nd time we’ve stayed here & our reservation was mixed up but they immediately fixed it without us saying anything & upgraded us. From the amazing front desk people to the mngr Veronica that gave us her card in case we make it back this weekend to book again! LOVE THIS PLACE. Right on beach with private access. We will absolutely continue to book here. Thank you!

Partner

6/10

Pleasant

09 Jul 2026

Tyrone

Ask for a balcony with view of the beach. From the pictures I thought I was getting a view of the beach but it was the hotel next door. Other than that rooms were okay kinda small.

Partner

10/10

Exceptional

08 Jul 2026

Jocelyn

Recommend this place to friends

Family_with_children

4/10

Poor

08 Jul 2026

Krystal

The lazy river was the star of the show. My view of the pool and the beach were the best part of my stay. Unfortunately my tv nor the internet was working in the room we were assigned. When I reported that to the front desk on the first day I was told they would send maintenance to check on it. No one ever came. My ac took the whole entire night to cool off the room. We were miserable. I reported it again on day two and was informed that unfortunately my room was one of the rooms that had been having satellite issues and maintenance was already aware of that and for my inconvenience I would be accommodated the $10 parking fee. $10!! So they knew that when checking us in and could’ve given us other options. My 3 & 6yr old autistic kids can not handle no tv nor internet service at the same time. Therefore my husband and I decided to check out the next day & go to another hotel. On a holiday weekend that room was a very high rate. We did not mind paying for what we wanted but unfortunately we were inconvenienced instead. Which resulted in us having to kick out more $ on another room. Honestly I feel we should have at least been offered to move to another room after 4pm before they checked in new arrivals. Because I spoke to the front desk early that morning.

Family_with_children

2/10

Poor

07 Jul 2026

Genevieve

This hotel has serious maintenance issues. One of two elevators did not work. Carpets were dirty in the hallways, elevator and room. We had to wear flip flops in the rooms to keep our feet off the carpet. They scented the room so the underlying scent was somewhat covered. There was mold in the caulking in the shower. The lights between the beds did not work but flickered all night long. Would not recommend.

Family_with_children

6/10

Pleasant

07 Jul 2026

Kacee

Hopefully when you go visit they have both elevators going; if not, plan to wait 20 minutes to be able to get on the elevator or be prepared to use the stairs. This was hard to deal with having a handicap child. Ice machine was broken, so had to use the stairs to go to another floor to obtain ice. They also charge $10+tax a day for parking. Breakfast is also varies in pricing. If it wasn’t for the balcony/ocean view this hotel would be below average in rating. Not enough umbrellas/chairs to use at the pool. Better claim a spot early if you want to enjoy the pool area.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

April

I love that it's beach front and we took advantage of the lazy river pool. Loved the live music featuring, Just Roger. This is my 2nd time here and it's an ideal location.

Family_with_children

2/10

Poor

06 Jul 2026

Emily

Has fleas

Partner

10/10

Exceptional

04 Jul 2026

Johnny

Location was great. Easy access to the beach. Staff is great. Shout to Jordan for always being so friendly and having a smile. Also to Chris, I believe he's with maintenance, he wished us a safe trip home and I thought that was so sweet of him.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Rosanna

The staff at the front was very friendly and helpful. We loved the pool and the ability to rent chairs and umbrellas at the beach. We liked the pool bar and food options. We liked how close we were to the beach and the ability to rinse off before heading to the pool.
We disliked the gym since both the treadmill and bike were broken. Also having the elevator broken made it difficult to get to our room quickly each day, at one point both elevators were down and climbing stairs to the 6th floor was not enjoyable.

Family_with_children

10/10

Exceptional

02 Jul 2026

Arteasha

Loved my stay I will be back very soon!!!

Family

6/10

Pleasant

01 Jul 2026

Quincey

The bar outside was severely understaffed.. impossible to order

Partner

2/10

Poor

01 Jul 2026

Kristi

The pool and the bartenders were the only 5 stars there. The room was way overpriced for what it was, I didn’t get credit on Hilton honors by booking directly with them, they tried to charge for parking and WiFi which is included at every hotel I’ve every stayed at. There were roaches in our room. The shower was so loud that are friends could hear it 7 doors down. The room was suppose to sleep 5 and it only had 2 queens. The elevator has been broken for over 10 years according to the friends that were with us and stayed there 10 years ago and said it was broke then too. There was no complimentary breakfast and for that price, should have been no charge. The bottles in the shower were empty. They gave us 3 towels at a time even though we had 5 people. I guess they acted like we were suppose to share or we would steal one. We will not be back to a Hilton hotel.

Business Family

10/10

Exceptional

01 Jul 2026

Randy

Amazing property and staff. Will definitely stay here again. One of my new favorites!!!

Partner

6/10

Pleasant

01 Jul 2026

Howell

Nice staff

Partner

8/10

Excellent

01 Jul 2026

Therese

The hallways were worn (walls and carpet) weren’t up to what I consider Hilton standard. Room was nice. Unexpected surprise was the lazy river. I spent a couple late afternoons just floating around. It was amazing. Only 1 elevator in service was a MAJOR inconvenience even when checking in at 10 pm. I had to wait 10 minutes for an elevator.

Family

6/10

Pleasant

30 Jun 2026

Brenda

The room was dated and could have been cleaner. The view was beautiful and great to be on the beach. Also had to pay 10 per day for parking.

Family_with_children

4/10

Poor

30 Jun 2026

Duc

Broken elevator, had to wait a long time each time we use it.
Room wasn't that clean.

Family

8/10

Excellent

30 Jun 2026

Christine

Nice hotel for the price, right on the beach and room was huge with a balcony beach view. The pool was amazing with the lazy river feature! The elevators (only one was working) were the worst feature, they were very slow and took forever, thankfully we were on the second floor and usually just took the stairs. Staff was accommodating and friendly. The lobby was clean and had room to sit or have a drink at their little bar. Breakfast was served daily. I would stay here again.

Friends

6/10

Pleasant

30 Jun 2026

Mildred

The view was amazing as we had a balcony overlooking the gulf. The bathroom was good. The room had worn nightstand and sitting chair that was missing leather on it.

Partner

8/10

Excellent

30 Jun 2026

Christopher

Everything was very nice except only had 1 elevator.working the entire time of my stay. Ive never known a hotel not offer a complimentary breakfast to its current residents of time of days staying. Then it was 18 bucks for breakfast buffet when it had all the basic items. Grits eggs bacon sausage biscuits. They charge 10.dollars a day for parking like I had a choice to park anywhere else for free. Other than these 3 things Everything else was great. If they could adjust those things out that place would be my go to place every year.

Partner

4/10

Poor

29 Jun 2026

Louann

Jordan at the front desk was always kind smiling and very helpful

Friends_and_family Friends

8/10

Excellent

28 Jun 2026

Greg

Clean room, great location. We enjoyed our stay

Friends_and_family Family

4/10

Poor

27 Jun 2026

Leslie

The hotel is very run down compared to what it was several years ago when I visited. Old furniture; one elevator out of order the entire 6 nights I was there. When we checked in, a worker was killing a roach in the lobby, which was a sign of things to come, as I found a roach in my bed a couple days later. I complained to the front desk, and while they didn’t bother to apologize, she did put us in a new room and she pushed a few buttons on the computer and told me she had comped my parking fees, given us free breakfast, and sent maintenance up to spray the new room - except none of that ever happened. When I went to check out there was no parking/food credit on my bill, and there was no way maintenance had time to go in and spray the new room before we moved our stuff in as it was just around the corner. I ended up buying roach spray and spraying the entire room myself just to have the nerve to get in bed. A very poor experience when you spend valuable PTO time and money to go on vacation.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Mikayla

It was really pretty and close to the beach! It’s a smaller hotel but it was nice and the pool was amazing. There are a few things very small things like they don’t have enough towels but you can call and ask for more. Overall it was nice.

Partner

10/10

Exceptional

26 Jun 2026

kendrick

Great service and friendly staff

4/10

Poor

25 Jun 2026

Drew

Pool was amazing even though the staff wouldn’t make people not let there pets in the pool. Only one elevator working and they shut the water off for an unknown time. Asked for wash cloths took an hour to receive really had given up by the time they brought they after 9pm. A lot of dings and stuff on the walls made it look ran down

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