Name: Best Western Premier The Tides
Address: 26032 Perdido Beach Boulevard, Orange Beach, 36561, US

8/10

Excellent

25 Jul 2026

Elisha

Love this hotel, overall great location and great staff.

10/10

Exceptional

25 Jul 2026

Russell

Room was clean, xobox didn't work on a rainy day but everything else in the room was very nice. Pool was cloudy and probably could use a good cleaning but all in all, great stay.

8/10

Excellent

23 Jul 2026

Don

I messaged the property in the morning asking if there was any chance if checking in earlier than 4 pm. They never answered. The corner room was supposed to be a beach view. It was of the street with the beach off to the side.

8/10

Excellent

23 Jul 2026

LAURA

Staff were very nice and hotel and room were clean.

8/10

Excellent

21 Jul 2026

Cindy

The room was very clean and the bed comfortable. The shower was nice and shampoo, conditioner and body wash was furnished. Had plenty of nice clean towels. The pool and hot tub was great! Breakfast was also great! Alot to choose from. All in all our stay was great!!

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Michael

Everything was great. There was a chip left on the balcony. Everything else was great.

Family_with_children

10/10

Exceptional

20 Jul 2026

Ginger

We loved the large balcony! Great location, friendly staff, everything was very clean! We will stay here again!

Family_with_children

10/10

Exceptional

19 Jul 2026

Jennifer

Truly some of the most wonderful staff I have ever seen.. from the cleaning staff to the waiters to the front desk, so extremely kind and helpful. And the food was also amazing!😊

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Angela

Room was clean. No coffee in room. Coffee bar opens later in morning $8.00 for black coffee. No gym. Quick access to beach. Parking very tight. Only 2 elevators, didn't sound the best in operation. Staff attentive. 50.00 deposit and 11.00 per day parking fee.
Breakfast is additional for 15.00 pp.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Shelby Dawn

10/10.
Clean, friendly staff, all the things you need for an easy vacay

Family_with_children

10/10

Exceptional

17 Jul 2026

alexander

Great place

Family_with_children

10/10

Exceptional

17 Jul 2026

Wesley

Very clean and easy beach access

Friends

10/10

Exceptional

17 Jul 2026

Casie

The entire hotel was wonderful and so convenient for my young family. We were able to walk straight to the beach and not to mention the hotel pool is partly covered and amazing, especially for little ones! We will be back!

Family_with_children

10/10

Exceptional

16 Jul 2026

Melanie

The room was clean and was cleaned after the first night we stayed, I wasn’t expecting a mid stay clean. Overall the stay was nice and comfortable. I would return.

Family_with_children

8/10

Excellent

16 Jul 2026

Scott

No complaints, clean, nice pool and hot tub, with bar by the pool and easy beach access

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Kadefa

Our family vacation was an absolute 10/10! From the moment we arrived, the staff went above and beyond to make us feel welcome. We loved our stay so much that we extended it by two extra days! A special shoutout to the morning front desk attendant, Brea (I hope I got her name right!) -she was amazing and made the process so easy while making us feel right at home.

The entire hotel was spotless, beautifully maintained, and every detail exceeded our expectations. The breakfast was incredible—everything was made fresh, there were so many delicious options to choose from, and my kids had so much fun getting creative with all the different breakfast choices every morning. The pool was amazing, the beach was clean and beautiful, and Low Tides Beach Bar by the pool was a huge hit—they made wonderful, refreshing kid-friendly drinks that my kids absolutely loved!

We truly loved every minute of our stay and can't wait to come back. Highly, highly recommend!

Family_with_children

10/10

Exceptional

12 Jul 2026

Lider

Very kind and professional staff. Clean room. Ocean view room and nice beach. Only one small thing i have considered me. I’m not pork eater they had turkey sausage option on the buffet but only 1 tong for bacon, pork sausage and turkey sausage. So people using same tong with every single meats anyway it’s easy to fix. Other than everything was excellent 👍.

Family_with_children

10/10

Exceptional

10 Jul 2026

Kevin

Staff was really really nice

Family_with_children

10/10

Exceptional

10 Jul 2026

Margaret

Very nice view. Room was clean. Pool was nice. Enjoyed being able to walk directly down to the beach.

Friends

8/10

Excellent

10 Jul 2026

Melissa

We’ve stayed here several times. One thing I can always brag on is how clean this Best Western is. I’m not one for smells in places, but this place smells great! It’s clean and the staff have always been so nice and accommodating! Our air went crazy 2 nights and the temp got so cold we couldn’t stand it, but the front desk staff gave us king comforters to warm up and she called the HVAC service tech, both nights it didn’t take them 5 minutes to get to the room. The 2nd night, the tech that came replaced the entire unit by himself! Very impressed with the HVAC TEAM!! Staff, too!
Now the food, I’ll not eat again. Before Covid, they had the BEST BUFFET BREAKFAST! But now it’s $14.95 a person to eat. I’m sure this is Best Western making these decisions. I was shocked I had to pay $3.00 for a cup of coffee! I’ve never stayed anywhere I had to pay for coffee! I bought a sausage biscuit and a ham and cheese biscuit and they cost me over $16.00!! My biscuit was so hard I could barely eat half of it!
You can’t take a cup of your own to the pool, you have to buy what their bar offers! $$$ So we didn’t go there.
All in all if you’re looking for a great comfortable place with a great staff this is great! But if you’re wanting perks or extras, this is not the place! We will be back, but I’ll be prepared for no coffee in the rooms! As much as it cost, they could at least let you have free coffee.

Friends_and_family Friends

10/10

Exceptional

09 Jul 2026

Emily

I must admit that I was surprised to walk into the lobby with such a beautiful view. The rooms, staff, food , drinks and beach amenities were excellent . We will be back .

Family_with_children

8/10

Excellent

09 Jul 2026

DANIELLE

Nice staff- great pizza- very convenient -

Family_with_children

2/10

Poor

09 Jul 2026

Carol

I did not get the room I reserved and paid for.
GW stated it was Expedia's problem.
Got cheated out of room with a view and$$

Partner

10/10

Exceptional

09 Jul 2026

Sandra

I love this hotel, it was our second time to stay here. It’s small and doesn’t feel overcrowded. We love the pool area. Beautiful beach views from balcony of our room and lobby where you eat breakfast! Always a fantastic stay!

Family

10/10

Exceptional

08 Jul 2026

wendy

The property was very well kept. All staff were friendly and helpful

Partner

4/10

Poor

08 Jul 2026

George

Gnats in the room from the moment we opened the door. Bed was like concrete, slept on the couch. Ice makers were not functioning and had to buy ice. Had to pay for parking when there was no other option to park anywhere else. Every time I asked for something it was as if I was trying to steal something. Bartender tried to charge me $8 for a 12 ounce beer. When I said I didn't want one he said $6.50. I said that's better but I still didn't want one. Seems like this place is more interested in making money than ensuring I have a pleasant experience. Won't be staying there again.

Family_with_children

10/10

Exceptional

06 Jul 2026

Bryana

Nice hotel and staff will definitely stay here again.

Family

8/10

Excellent

06 Jul 2026

Leslie

No coffee in the room no complimentary tea or water

10/10

Exceptional

06 Jul 2026

Natasha

My family and I have stayed at this property several times, the hotel is very well maintained. The staff is friendly and helpful. The rooms are very spacious and clean.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Dwight

We chose to go back to the Tides after about 8 years and it was great to see this place was still awesome The Beach view was great, the room was clean and well maintained and the staff was as helpful and courteous. Parking was $10 a night which is well worth it because of the convenience and safety. Also plenty of places to eat near the hotel as well. It was a great time there.

Partner

10/10

Exceptional

03 Jul 2026

garry

Great experience

Partner

10/10

Exceptional

02 Jul 2026

Jodi

Our balcony overlooked the beach and was a beautiful view. The beach in our section was not overly crowded. I only have 1 complaint about staff and that is one day we came back to our room and the door was not shut all the way after they had brought us fresh towels and emptied our trash. The only other thing I disliked was not having a coffee pot in the room. I would definitely stay there again and hope to do just that next summer!

Family

10/10

Exceptional

02 Jul 2026

Chelsea

Would definitely stay here again

Family_with_children

8/10

Excellent

02 Jul 2026

Bridget

The rooms and entire property was clean.
I arrived for check-in at 3:57PM and was told no rooms were available and when I asked when a room would be available, the desk clerk said she didn't know. I didn't get a room assignment until 4:32PM.

Family_with_children

10/10

Exceptional

01 Jul 2026

Jessica

Love it! Can't wait to go back.

Family

10/10

Exceptional

01 Jul 2026

Harold

Great access to beach. Super clean rooms. Extra towels for the asking including beach towels. Bar and pool area were wonderful. The best part is the price, less than half the average Orange Beach condo and the location is awesome. Walking distance to tons of restaurants, Publix, Walmart, and Zeke's Marina and Oyster Bar. We will be back for sure!

Friends

8/10

Excellent

01 Jul 2026

Philip

First time staying here, nice little place, breakfast was delicious, staff was friendly, room was clean and cold. Pizza was ok, it’s thick style but good flavor. They have a small gift shop with some snacks and meds, no antacids. Would stay again.

4/10

Poor

30 Jun 2026

Jeremy

Staff took a extra 30 minutes to check me in after I arrived early and ask for a early check in. Parking wasn’t free and the location to enter and exit was difficult. Had to wear a rise band while on property and it was very tight even on my kids.a lot of construction was going on in the area

Family_with_children

10/10

Exceptional

29 Jun 2026

Christopher

Clean rooms, helpful staff. Great poolside bar

Family_with_children

2/10

Poor

29 Jun 2026

Joseph

No free coffee, charged for parking, 3 requests for management call back to no avail, rude staff, room was poorly attended no change of sheets but one time

Partner

8/10

Excellent

28 Jun 2026

Brandi

Hotel is nice on the inside. Staff was very friendly. View from dining area is spectacular and convenience to beach is great.
Parking deck is a little tight. Lots of cement Pilar’s in middle of spots creating tight squeeze. Arm bands are required while coming in and out of hotel and you need your room key to access pool which was a little inconvenient but not terrible

Friends_and_family Family

4/10

Poor

25 Jun 2026

Mark

The staff and hotel were great. Expedias pictures of the room were very misleading

Partner

4/10

Poor

25 Jun 2026

Mark

The staff and hotel were great. Expedias pictures of the room were very misleading

Partner

10/10

Exceptional

24 Jun 2026

Madeline

Excellent stay! The staff were all welcoming and helpful. The views are amazing. Breakfast cost 14. 95 and was worth every penny--they had much more than would be offered at a free breakfast. One day they even served shrimp and grits!

Family_with_children

10/10

Exceptional

23 Jun 2026

Heather

Beautiful location! You can't beat the beach view! The hotel is centrally located in Orange Beach. I booked this hotel for colleagues attending a conference at the Perdido Beach Resort. They liked the fact that it's close to the conference. There is a pool bar with good pizza! There was construction there when I booked the last stay. Even though I booked on Hotels.com, the hotel was kind enough to call ahead and let us know that there was construction there and it may be noisy. That was very thoughtful of them! The construction was not an issue at all!

Business

10/10

Exceptional

21 Jun 2026

Kareemah

The beach view is amazing. The rooms could use some updating the staff was very helpful and the property was well maintained. I will be returning.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Camille

The tides is such an amazing way for a family to experience the beach. Right on the water, the rooms have plenty of space and storage as well as bunk beds for kiddos. We much prefer this to renting a condo in Orange beach. The breakfast buffet in the morning is so affordable and a great way to start the day looking out over the gulf. We have been three times and will return

Family_with_children

10/10

Exceptional

19 Jun 2026

Jennifer

The pregnant lady checked us in and was super helpful. Room was exceptionally clean, housekeeping came everyday and was friendly. Breakfast bar was all you can eat and there was something for everyone. The best breakfast of any hotel I’ve ever stayed at. There is a fee, but it is about the same cost you would pay at the Diner across the street. The hotel breakfast is much better than the Diner. Easy access to the pool and beach. It rained during our stay, but we enjoyed the balcony listening to the waves and there were many things to do with a short drive. I don’t recommend the Diner or Cottons, both were horrible. Big Mike’s steakhouse was phenomenal. The guy who makes omelettes and crepes does an excellent job and helped me see dolphins from the breakfast/lobby area. It’s a wall of windows and beautiful. Everyone was nice and helpful.

Family

8/10

Excellent

19 Jun 2026

carol

Make sure you get a beach view

Partner

10/10

Exceptional

16 Jun 2026

Kenia

Tides Hotel was nice, customer service is friendly and helpful!

10/10

Exceptional

14 Jun 2026

Roxie

Private balcony with beach view. Everyone friendly and welcoming.

Partner

10/10

Exceptional

14 Jun 2026

Janine

Amazing facility!
Everything was so nice and the staff was always so kind.

Friends_and_family Family

4/10

Poor

13 Jun 2026

James

I liked the large balcony.

They didn’t have room ready for check in at 4. Pre checked in around 1pm and was told I would get a call when room was ready between 3-4. That didn’t happen.

The lady that checked us in apparently did not have our card on file for the room. We got a text that they didn’t have our card after we ordered food and drink at the bar. Paid cash and cleared with the very nice bar tender.

Came back from dinner and we were locked out of our room. No text telling us they were going to lock us out of a room we paid for. This required my husband to go back to desk provide a card and get new key.

I’ve shortage on the first day of stay and no ice on our last day. Not at the bar or machine.

We spent a whole day at the beach to come back to no room service had been performed at 5pm. So we just asked the maid for clean towels.

Hot tub wall was moldy and dirty.

Partner

10/10

Exceptional

12 Jun 2026

Emily

This was a wonderful hotel! The room was clean and the staff were all very helpful. Being right on the beach was great and the private area for the hotel was excellent! The pool and hot tub were beautiful with gorgeous views. We will definitely be staying here again!

Family_with_children

10/10

Exceptional

10 Jun 2026

Christina

Great stay! Great staff! Great amenities.

10/10

Exceptional

10 Jun 2026

Roberto

Great access to the beach and staff was super friendly and helpful, would repeat and recommend

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

kara

Room was clean and just as expected. Location of hotel is ideal as it is right on the beach. I love the view from the inside bar, as you can order pizza and indulge while watching the ocean waves.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Anthony

It was wonderful

Family_with_children

10/10

Exceptional

07 Jun 2026

bria

This place is a little hidden gem on the beach. We love staying here.

8/10

Excellent

07 Jun 2026

Rhyon

Things were good.

Family_with_children

4/10

Poor

05 Jun 2026

Kristian

The staff were very friendly and helpful. The facility was poorly maintained. The pool was not heated only one of two elevators were working and it would stop at every floor even if no one was waiting very unsafe. We chose to take the stairs for ninety percent off our stay. We were on the fifth floor. Lastly there was no coffee service in the room and no house keeping service for the duration of our stay. Hotel is at best a one star very disappointing.

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Duquesne

Great overall stay

Family_with_children

8/10

Excellent

03 Jun 2026

Stephanie

Travelers this is something I didn't see upon booking parking is $10 a day. Also beach chairs and umbrellas are $45 dollars a day. If you are a coffee drinker theirs is no complementary coffee. Save yourself $$ and bring your own beach chairs and cooler for alcoholic beverages. The drinks are $$. Over all everything was expensive! I Will not return. It is much better to do an all inclusive in Mexico! The staff was great! Lots of restaurants close.

Partner

10/10

Exceptional

02 Jun 2026

Robin

Very clean, convenient location
Will stay again!

Partner

10/10

Exceptional

01 Jun 2026

Angela

Everything was real nice and clean

Friends_and_family Family

10/10

Exceptional

29 May 2026

Tammy

Beautiful beach view, staff was very friendly.

Family

6/10

Pleasant

27 May 2026

Jeremy

Good hotel with a side view of beach. They charged extra for breakfast and parking and did not have a coffee maker in the room or an alarm clock. Parking was very crowded with a lot small spaces designated for compact cars (duh) instead of a all standard size spaces. Beds were hard and uncomfortable. They are building a new hotel on the side so there will probably not be any more side beach view rooms after this year. All nearby restaurants were exorbitant with all but one place in gulf shores with meals below $20.

Family

10/10

Exceptional

25 May 2026

Madison

Everyone was super nice and helpful! Clean rooms and great location.

Friends_and_family Family

10/10

Exceptional

22 May 2026

Kendra

Clean and classy. Staff was so friendly and helpful. Would absolutely stay again!

Family_with_children

4/10

Poor

22 May 2026

Tami

Had to pay extra for a beach veiw when my reservation said beach veiw and people at desk was rude.

Partner

4/10

Poor

21 May 2026

JOHN

Having the ice machine on the 5th and 7th floors makes it difficult to get your ice chest ready for the beach. Expensive ( not free) breakfast was a shock to me. Charging to park was unexpected. Lobby on the 4th floor is something I've never seen before. Nice pool but I will never stay there again.

Partner

10/10

Exceptional

21 May 2026

Avery

Great location on the beach. Expect slow elevators. Construction of a high rise building going up next door. Eventually will block views from the side balconies. Stayed May 2026.

Family

10/10

Exceptional

21 May 2026

Maria

A little gem at Orange Beach.

Partner

10/10

Exceptional

21 May 2026

Julie

Highly recommend The Tides!

Family

6/10

Pleasant

20 May 2026

Thomas

The AC was not working properly. Had to call at night for service.

Partner

10/10

Exceptional

20 May 2026

Daniel

The breakfast buffet was not as good as others I’ve been too plus’s they charge &14.50 per person .
Same breakfast you’d get free of charge in other hotels .
We had a great room overlooking the beach ,the view was awesome!

Partner

10/10

Exceptional

19 May 2026

Sherrell

The breakfast was great, the room was not a full beach view, I thought I was getting the full view other than that everything else was great

Partner

10/10

Exceptional

19 May 2026

Karin

My family has been staying at Best Western on the beach for roughly 15 years. Although the hotel is an older one, it has been kept up beautifully over the years. The buffet breakfast used to be included in the room price, but now there is a charge for breakfast and a server attending your needs. As everything in life has gone up I'm guessing that this is the reason the hotel is now charging for breakfast and coffee as well unless you have the buffet which has not changed. In addition you can order off the menu if you ask. If you have breakfast at the Waffle House across the street you would pay the more and nowhere close to the atmosphere of looking at the magnificent gulf! The staff is great and if you arrive early and there is a room ready, you may get to check in a little earlier. I love The Tides and will come back next time I visit Orange Beach! Thank you all and please stay safe during Hurricane Season!

Family

10/10

Exceptional

18 May 2026

glenn

It was a very clean and a wonderful stay

10/10

Exceptional

18 May 2026

stephen

beach view

Self

8/10

Excellent

17 May 2026

lee

Was a nice stay

10/10

Exceptional

15 May 2026

Kelli

Beautiful property!

10/10

Exceptional

15 May 2026

Terra

Stay was wonderful, staff were very nice.

Partner

10/10

Exceptional

15 May 2026

Tanner

Perfect for our family of 6 with kids from 3-16!

Family_with_children

10/10

Exceptional

14 May 2026

Jeff

Breakfast was great

Family

10/10

Exceptional

13 May 2026

lynne

The breakfast was exceptional and our roomy balcony overlooking the beach was just what we were looking forward to!

Partner

8/10

Excellent

11 May 2026

Karen

We did not eat breakfast at the location because it was not complimentary. We were disappointed that they didn't even offer complimentary coffee.

Friends_and_family Family

8/10

Excellent

11 May 2026

Colleen

Everything clean and well maintained. We had a partial beach view - nothing special - but the breakfast area has a massive beach view and is lovely. No coffee in our room or available before 7am which was a BIG problem for me.

10/10

Exceptional

08 May 2026

Robert

Nice place, breakfast, outdoor pool with a bar, direct access to the beach, parking (pay on checkin).

10/10

Exceptional

08 May 2026

Kayla

Great stay

10/10

Exceptional

07 May 2026

Charm

Beautiful location

Family

8/10

Excellent

05 May 2026

Neal

Breakfast was great. Lots of options and food was fresh. Only a partial view of the beach, mostly the construction next door. Entrance to the hotel can be easily missed and exit westbound typically requires first going eastbound then finding a means of turning around.

Family

8/10

Excellent

05 May 2026

John

I understand not all rooms will have a beach view. I didn't notice or possibly overlooked a way to specify \"beach view\" or not when placing the reservation. We had a view to the east, of the neighboring hotel.
The hallway on the 6th floor was always way chillier than necessary for this time of year. The elevator(s) are excruciatingly slow.
Exiting the parking area can be a challenge. Making a right turn to the east, then planning a U-Turn, would be the safest way to go west from here.
Charging for parking was a surprise at checkout. This may have been mentioned at check-in, but that was a blur.
The front desk staff was pleasant & helpful.
The breakfast staff could have provided better information. On Sunday, an omelet bay was offered. It was not made clear that this was to be serviced by staff & not guests. When I approached the bay, a man called out from across the dining area, stopping me from attempting an omelet myself.

Partner

10/10

Exceptional

04 May 2026

Brenda

This property was AMAZING! Exceeded my expectations in every way. I will definitely stay here again when I return to Orange Beach.

Self

10/10

Exceptional

04 May 2026

Erin

Awesome stay clean and friendly

10/10

Exceptional

03 May 2026

Mason

breakfast is awesome, we will always come back to this place very clean and nice environment

Partner

8/10

Excellent

29 Apr 2026

Christine

Overlooked the beach was beautiful! No coffee in the room was a big negative for us.

10/10

Exceptional

29 Apr 2026

Michelle

Everything was amazing!!

Partner

6/10

Pleasant

27 Apr 2026

James

14$ for your breakfast. Which is included in many hotels. You have to pay for parking. No coffee pot or free coffee. Coffee is 4$ a cup. No safe! Won’t stay again!

Partner

10/10

Exceptional

25 Apr 2026

Tracey

Very clean and friendly staff. Would recommend to anyone.

Friends_and_family Family