Name: Comfort Suites Near Denver Downtown
Address: 620 Federal Boulevard, Denver, 80204, US

8/10

Excellent

01 Aug 2026

Derrick

A/C wasn’t cold

10/10

Exceptional

31 Jul 2026

Amanda

Rooms were very clean. Staff were friendly and helpful. Breakfast was good. Would stay here again

2/10

Poor

20 Jul 2026

Keith

We booked and paid in full (5hours before arrival) because originally this was clean comfortable and offered a full buffet breakfast. We were advised via phone by the front counter there were still rooms available. And explained our unique situation as we are a tow truck company, needing a late night check-in and room for the oversized vehicle. She confirmed yes we could do late check-in & plenty of space. Immediately paid & got a confirmation email and continued with the long drive knowing we had a bed & breakfast at the end. It was incredibly upsetting when we finally arrived exhausted at 2 AM to be told they sold our room. They then tried to funnel us to 3-4 sister properties only to be told that they were not available either. They finally sent us to a budget suites down the road that was unlike anything we’ve ever seen. It wasn’t your typical “decent” budget suites it honestly felt like a hourly rental for the downtown drug scene…absolutely disgusting from the moment we stepped in the door until we left. We almost drove the five hour trip back home right then and there, but we were unsafe to do so. The beds were a hard stowaway style mattress, no breakfast the next morning and the place was just so rundown. The elevator was covered in graffiti and filth.
Trust us we have video and pictures We had originally paid 185 for something decent and wound up in squalor. They never offset the difference in price paid, for what they finally placed us in. Infuriating.

Partner

8/10

Excellent

19 Jul 2026

Mark

The place was a good deal, but we had two e-bikes and a scooter stolen in the handicapped parking up front. Cut cables on the bike carrier.

8/10

Excellent

18 Jul 2026

Aliza

Property was clean and smelled good. Pool was trashed on the first morning, but the cleaning crew had it looking great for the rest of our stay. Front desk staff on the evening we checked in and the morning after were unprofessional, seemed put out by every question. A lot of foreign-speaking people checked in at the same time and the front desk guy was impatient and arrogant. The next morning, the front desk lady was sarcastic in trying to help me understand that I needed to exchange all our towels to get enough for our party. Staff after that were friendly and professional. We got the 2QN suite for a family of 2 adults/2 teens. It was big and had a sofa bed. Sofa mattress is bad, so one kid comfortably slept on the couch. Air worked well, the fridge, microwave, full length mirror were useful. Lots of space for luggage and supplies out of the way. Bathroom was clean, but there is mold in the drains. You can smell it when running water and see it when you inspect. Not great, but there’s no daily housekeeping. No tub mats, so we bought a cheap one. Thick walls, bad windows. Outside gets loud. Was told there would be an omelet bar, but just powdered eggs, sausage, carbs and added sugar for breakfast. Close to attractions, easy to get to. Maybe not the best neighborhood with some transients. Didn’t feel unsafe, but didn’t linger in the parking lot. There’s an ice machine and laundry on every floor. One elevator runs at a time and can be slow. Might stay again for location alone.

Family_with_children

4/10

Poor

17 Jul 2026

Tabitha

This hotel is in a terrible and unsafe neighborhood. The businesses shown in the map were not there. It was 30 minute drive to anything relatively decent. The non smoking floors smelled like weed. Keys were constantly locking us out of our room. Was only redeemed by being on a floor away from most other guests and newer carpet and paint in our area. We would not have stayed if we hadn’t pre-paid for our room.

Family_with_children

10/10

Exceptional

15 Jul 2026

Destiny

Although it was a quick trip staff made it very enjoyable to stay there!

Friends_and_family Friends

2/10

Poor

15 Jul 2026

Tre

Bad place

10/10

Exceptional

02 Jul 2026

Young In

Nice room. Easy to find location from highway. Staff were really nice.

Family_with_children

10/10

Exceptional

01 Jul 2026

Karen

Over all good spot. Definitely reasonable and a decent breakfast

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Craig

Just a great experience all the way around.

Partner

6/10

Pleasant

27 Jun 2026

Richard

The room was clean, but you have to ask the staff to have it cleaned and despite being there four days it was never cleaned while I was in it.
The coffee maker was on the fritz about half the time.

Family_with_children

10/10

Exceptional

25 Jun 2026

Catherine

Staff was helpful and site was clean. Breakfast quick and easy!

Family_with_children

8/10

Excellent

22 Jun 2026

William

A little away from public transport but close to freeway if you have a car
Could do with more than one choice at breakfast

Partner

10/10

Exceptional

21 Jun 2026

Sandra

Perfect location within driving distance to sightseeing distinctions. Had a great breakfast to start the day. The staff was helpful and knowledgeable.

Family

10/10

Exceptional

15 Jun 2026

Janelly

The room was clean, the staff was great, the breakfast was good, the parking was great. The room we got was big and accommodated my big family. I highly recommend it if you’re looking for a place to spend it in Denver. The beds were comfortable, it had two restrooms. There was only one tub with the shower included but it was still very convenient to have two restrooms. We really enjoyed our stay.

Family_with_children

2/10

Poor

12 Jun 2026

Kelly

Do not trust Hotels.com!!!

We booked a last-minute stay here because the Hotels.com reviews were okay, but decided to back out before reaching our destination because the recent Google reviews were horrendous. Bed bugs, car break ins at least weekly, unhelpful management, etc.
We called Hotels.com for help and they told us that although we couldn’t get our refund back for that night because of the 24 hour cancellation policy, we could get a refund for the following two nights of our booking because it was outside of the 24 hours. We spoke to the hotel manager as well as the Hotels.com agent and we were on the same page.
A few days later, I received an email saying that Hotels.com could not process our refund. They gave us $50 in credits, which is laughable given the amount of money we spent on a booking we couldn’t use. We called to get the reason, and a different agent we spoke to said that the hotel had to approve the refund and they didn’t. We called this hotel, and they were confused saying that they do not have the authorization to approve because we booked through Hotels.com. Only Hotels.com has the ability to approve or unapprove refunds booked through Hotels.com. Moreover, the person I spoke to at this hotel said they were never paid by Hotels.com for the booking because there was no longer a booking!
Just warning yall, don’t book at this hotel because it really is unsafe and Hotels.com is hiding reviews to trap their customers.

Partner

2/10

Poor

09 Jun 2026

Monica

The olace was duty and we found bugs.

Family_with_children

8/10

Excellent

01 Jun 2026

James

Served it’s purpose, decent location

Partner

4/10

Poor

31 May 2026

Anamay

Staff was friendly but did not have a clue about many things in the hotel. Room did not have coffee equipment. Lot of homeless people right next to the parking lot did not make me feel better

Family

10/10

Exceptional

30 May 2026

Lynette

Rooms were very clean, beds were comfortable, nice breakfast bar. Would stay again!

Family_with_children

6/10

Pleasant

29 May 2026

JEAN

I'm from FL so to me the breakfast was less than okay. I had to leave the hotel after a day to go to a different hotel that's when I realized that their breakfast was better than more expensive hotels. The area is not safe, 3 cars got broken into the first night. The front door is locked at night. Lot of homeless hanging around the property. I was supposed to stay for 3 nights but left after the first night for safety reasons, but the staff said they couldn't issue a refund for the remaining nights because my reservation was prepaid.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Kozi

The hotel was easy to find, parking lot was clean. Staff was helpful and nice and the breakfast was fresh. Also our room was better than expected

Partner

10/10

Exceptional

27 May 2026

Lori

Lovely suite-clean, well cared for. Quiet. Food was good.

4/10

Poor

24 May 2026

Mario

Front desk was helpful and friendly. The room could have been cleaner. You could see visible spill stains on the footrest,couch and desk we didn’t make to big of a fuss since we didn’t spend too much time in the room. The jets in the tub did not work . That was under main reason we got the room to. BEWARE of the walk in showers I stepped in and it was like standing on ice I immediately fell down. I had to put a towel in the shower to not fall.

Partner

10/10

Exceptional

21 May 2026

Iving Ruth

Very nice suite and bed .
Staff very friendly.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Jennifer

They had a great breakfast.

Family

6/10

Pleasant

21 May 2026

Benjamin

The hotel wasn’t bad, it just wasn’t good. My complaints come from fixing the small things. Our bathroom had flashing lights, missing fixtures and the elevator handles were broken and falling off. Overall I slept good but just not what I expected. Worth the money? 50/50

Family_with_children

4/10

Poor

20 May 2026

Maya

Dirty room, handprints on stuff, pool was super full or chlorines. Staff was fine. Way too much $$ for crappy hotel

Partner

2/10

Poor

08 May 2026

Danielle

Did not like

Family_with_children

8/10

Excellent

05 May 2026

Douglas

Breakfast and parking were fine.

Partner

8/10

Excellent

30 Apr 2026

Robin

Room was clean. Staff friendly. Breakfast was great

Family_with_children

10/10

Exceptional

29 Apr 2026

Jonathan

Nice place, room clean, pleasant staff

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Carlton

The room was fairly clean and didn’t have any odor issues. But, I did see a bedbug crawling on the wall next to the nightstand. I forgot to mention this to staff upon my departure, but hope they fumigate the rooms regularly. The stay was okay overall. Just that one concern.

Self

8/10

Excellent

14 Apr 2026

Tamara

This is the 4th time we have stayed. The staff is always friendly, the rooms clean (comfy beds). Close enough to venues.
Only drawback is lobby (sometimes the halls) always smells like marijuana - never noticed it in any rooms though.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Tanya

Good breakfast and lots of parking

Family

8/10

Excellent

30 Mar 2026

Sylvia

Yes breakfast was fresh. Room was clean. Staff was friendly. Plenty of parking. Close to the freeway a lot of homeless hanging out outside past parking lot.

Friends_and_family Family

4/10

Poor

26 Mar 2026

ryan

Their pet policy is not accurate in booking details, upon checkin im told that the pet is not allowed in the room alone, you must be there with them or take them with you everytime you leave, which I can’t do and hence I had to cancel and find another hotel last minute after my arrival there, and take another uber to new hotel; I asked why the policy isn’t on the booking page and she said they “tell you when you check in” at which point it’s already too late, I’m there and booked, that info is necessary on the listing

Pet

8/10

Excellent

19 Mar 2026

Laura

The room and staff was very good! The only bad thing I had to say about the hotel was the hot water in our shower did not work well and the hallway on the floor we stayed on smelled like marijuana. I know in Fenver it is legal to smoke there I just don't want to smell it.

Family

6/10

Pleasant

15 Mar 2026

Jacob

The staff is always kind and welcoming. The room smelled as though the previous guest had been smoking in it, even though it was a non-smoking room.

8/10

Excellent

14 Mar 2026

Marnie

The breakfast left a lot to be desired and the pool was freezing/smelled weird. Overall we had a very nice room and the bed was comfortable.

Friends_and_family Family

2/10

Poor

10 Mar 2026

Verified traveler

Yes

8/10

Excellent

26 Feb 2026

Jacob

The staff was very kind and helpful during my stay

10/10

Exceptional

23 Feb 2026

Celestina

The hallway wreaked of cigarettes and marijuana. As soon as we told the front desk, they were on top of it and resolved the issue the best of their ability. Other than that no complaints. Was satisfied with my stay

Family_with_children

2/10

Poor

22 Feb 2026

Kristen

Honestly.. it was a room to sleep in while my niece was wrestling but the mattresses were stained with brown/red blotches. The chair had a broken wheel and was broke in a low riding position. The backboard was not wiped down. When checking in I was told the deposit was $100 because it was located in the fun zone. Not sure what was fun. The pool area was run down. Towels weren't stocked the entire time. Crackheads were all over the breakfast area.. can't say if they were staying or just walked in off the street. Asking staff for assistance was like pulling teeth or they were busy on their phones. I was unable to find the front desk person the morning of check out. Oh and the 2nd floor reecked of weed.

Family_with_children

4/10

Poor

22 Feb 2026

Evelyn

Staff was not polite and helpful, homeless people hanging around the exterior of the hotel and in the lobby. Guests walking around without shoes. Hotel has an odor. Do not recommend.

8/10

Excellent

21 Feb 2026

Mario

Clean rooms & staff was great

6/10

Pleasant

20 Feb 2026

Greg

The hotel is actually nice like the pictures. The issue is the people in and around the facility. There is a homeless camp right in front of the hotel and lots of people wondering the parking lot and also inside the facility. Around 5pm the first night we were going to dinner with our children and a man clearly on a substance was in the parking lot yelling at people and tried to fight my husband while he held my children’s hands. We did not feel safe here and contemplated packing up and leaving. Would not recommend.

Friends_and_family Family

6/10

Pleasant

18 Feb 2026

James

This was the 3rd time I’ve stayed here and the first two were great. This time I was on the far south end of the building. The highway was right outside the building - LOUD and the building vibrates

Self

10/10

Exceptional

13 Feb 2026

Paul

Clean and courteous

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Grisel

Staff were amazing, very helpful!! Rooms were cleaned.

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

Franki

Staff was amazing!! Room was great! Will def come back

Business_and_leisure Family

4/10

Poor

02 Feb 2026

Chris A

I found a tic on my pillow in the king room as soon as I got in. My son got bed bug bites from sleeping on the pull out sofa couch. It looks fairly clean, but obviously they don’t use an exterminator. Terrible

Leisure Family

8/10

Excellent

01 Feb 2026

Robert

Clean room, friendly staff, nice breakfast!

2/10

Poor

31 Jan 2026

Leo

poor

Business

8/10

Excellent

31 Jan 2026

Zackery

Close to the stadium and just what we needed.

Leisure Family

2/10

Poor

24 Jan 2026

karla

the staff was amazing but not getting hot water in our room to take a shower was not ideal. we had to take a fast barely warm shower.

10/10

Exceptional

24 Jan 2026

David

Staff very courteous. Easy parking. Wifi is adequate close to Broncos and downtown.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Lawrence

Room was great as well as the staff

Leisure Family

2/10

Poor

09 Jan 2026

Jeremiah

Location is nice but it really ends there. The staff is overwhelmed and on the weekend the clientele is questionable AT BEST! Pretty sure there are “weekly renters” and woman who rent hotels for the weekend if you catch my drift. I booked based on photos and location but wish I had done more research. The pool was full without one towel available so the floors of the lobby hallway and elevators were soaked. Random people roaming out front going through the ashtrays looking for cigarette butts. I was there 3 nights and housekeeping never entered my room. Was advised to put my trash in the halls and it sat there for over a day with no one picking it up. It’s a shame as the property and rooms are nice but I can’t imagine that there aren’t better options for your stay even if it cost a little more. Staff was friendly but really lost and overwhelmed. Just sharing what I wish I would have known prior to booking.

Leisure Family

8/10

Excellent

02 Jan 2026

Leah

The staff were awesome and the rooms were great but definitely not the greatest area.

Leisure Friends

6/10

Pleasant

01 Jan 2026

Curtis

The room itself was nice comfy beds clean but had teenagers knocking on my door 3 to 4 times then running away and it was around 11:30 at night, the area is not the greatest but overall stay was pretty good

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Olga

Clean and staff was amazing

Leisure Family

2/10

Poor

20 Dec 2025

Brian

Had my back window broken out in the parking lot.

Leisure Family_with_children

10/10

Exceptional

15 Dec 2025

Brian

The staff was fantastic. We had a little bit of an issue moving in and they made sure to immediately jump on it and take care of it. Very happy with the service we got here.

6/10

Pleasant

14 Dec 2025

Cristal

Fridge dirty

6/10

Pleasant

08 Dec 2025

Latoya

Why would

2/10

Poor

07 Dec 2025

Fernando

Staff was very rude.

10/10

Exceptional

03 Dec 2025

Amy

Very convenient location.

4/10

Poor

29 Nov 2025

Bernae

I’m was able to get checked in great and my stay wasn’t too bad for 3 nights and 4 days. We did have younger kids above us that were making lots of noise starting at 6 am every day. I understand I have kids plus it was for thanksgiving week. Let all that slide not a problem. Come to check out day we are pulling sheets off bed to be nice to staff and make sure nothing is left behind. As we do this we find a bug in the sheets. Took a picture and went to front desk to speak with staff. No one was at the front desk so I had to wait almost 10 minutes. The lady in the front was nice. I showed her the bug she killed it and said I could have it back. She said a manager wasn’t going to be in till that afternoon at 3:30. It was 10:30 and I have to get on the road back home. Well I waited an no one bothered to call me back and my grandma just died so I don’t have time to be calling them for them to fix anything. So probably have bed bugs but I guess everything else was good.

Leisure Family_with_children

2/10

Poor

29 Nov 2025

Rachel

I specifically picked this hotel because of the proximity to the Broncos stadium to make Uber rides easier. They gave our room away because we were the last ones to check in and there was a “flood”, we were 5 minutes from the hotel. Sent us to their sister hotel,Plaza Hotel, which was 20 minutes further away. The Plaza was a death trap! Holes in the bathroom ceiling, trash in the hallways, spray painted fridges and an ungodly smell of cigarette smoke. We missed the whole 1st quarter! I requested a call from a Comfort Suites manager and I have yet to receive one 3 weeks later. I paid the price for the Comfort Suites hotel which was double what the Plaza Hotel was listed. Not to mention the Plaza Hotel was further away from the stadium which made the Uber fees more expensive. Ruined what was supposed a great night with my best friend.

10/10

Exceptional

18 Nov 2025

Thomas

Comfortable room, and good location with free parking too!! Free hot breakfast was a treat. No complaints from me!!

Leisure Self

4/10

Poor

18 Nov 2025

Candace

Check in was fine other than a call asking if we still wanted our room at 7pm. We were travelling to get there and the room had already been confirmed and paid.
Then my 4 year old daughter fell standing in the shower. She cut her chin open severely enough to require medical attention. I stopped at the desk to ask directions to a hospital - exciting stuff at 10pm on Saturday night in Denver. We spent several hours in the ER, returned, and asked for a late check out for my obviously distraught toddler. There was no concern whatsoever for us or her, and no late check out without paying more. Very frustrating. Weve stayed in this hotel 4 or 5 times already but will look for other options in the future.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Terri

.

10/10

Exceptional

14 Nov 2025

Carlton

Clean and quiet room. Friendly staff. Great location. Awesome shower. Soft towels.

Self

6/10

Pleasant

10 Nov 2025

Joseph

the room was good I expected more.

Leisure Friends

4/10

Poor

08 Nov 2025

Joseph

Staff was friendly. Room and bathroom where dirty.

Friends_and_family Family

10/10

Exceptional

08 Nov 2025

Cynthia

We love this hotel. Location is wonderful and close to Empower field & other downtown venues. The rooms are clean & very spacious. Free parking is definitely another plus! Water pressure for the shower was poor but a minor issue. I would definitely give this hotel a 9.5 out of 10.

Partner

6/10

Pleasant

08 Nov 2025

Laura

The staff was so nice and helpful, they were very welcoming. But the hotel, itself, wasn’t great. The room had an awful smell- like someone sprayed awful febreeze to cover up a smoker room. When I called the front desk to see about getting a non-smoking room, they shared the whole hotel is non-smoking and that’s just how the room smells. The bathroom had cracks in the floor, the shower door was about to fall off, and we saw a bug crawling across the floor.
The breakfast was a typical buffet style breakfast.

Leisure Family

10/10

Exceptional

08 Nov 2025

Anthony

Met all reasonable expectations for the price point.Other guests were polite and mature

Self

2/10

Poor

08 Nov 2025

Rocky

There were bed bugs and blood stains on the mattress. We were but several times by bed bugs. Stay away!

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Rudy

Everything aboit it was very comforting. I was sad the pool was cold though

Partner

8/10

Excellent

03 Nov 2025

Veronica

Yes staff was Great.

8/10

Excellent

27 Oct 2025

David

Used the Hotel for two nights while in town to watch my team play the Broncos. Stadium was a 20 minute walk from the Hotel. Perfect Hotel if going to a Broncos game. Price was fair. I thought neighborhood during walk to stadium was just fine, never felt unsafe. No thrills Hotel, but perfect for my game day needs.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Alexis

Clean, friendly.

Leisure Family

10/10

Exceptional

26 Oct 2025

Carlton

Parking was convenient and safe. The room was clean and warm. Staff were friendly people. Loved the experience!

Self

2/10

Poor

24 Oct 2025

Jeremie

The staff was rude, the room was dirty and loud. It was a horrible stay

4/10

Poor

23 Oct 2025

David

The room was noisy because of traffic and found bugs! Wife not happy and wants me to ask for some type of compensation. For the price we paid it was not what we expected! $400 a night? I could have stayed at a 5 star. SStadium was

Leisure Partner

10/10

Exceptional

22 Oct 2025

Patsy

The staff on all shifts are awesome. Attentive to my needs. My room was clean and comfy. Breakfast was good. Well stocked. Hot and kept fresh. The kitchen staff is friendly and on point when asked for anything. Pet friendly. Over all this is a great place to stay. Oh and kid friendly- i have 4 and the hotel staff treated them great!
Oh and dont

Leisure Family_with_children

6/10

Pleasant

22 Oct 2025

Devon

Not located in the best area (lots of homeless activity near the main road). But near everything. We walked and used scooters and it was great.

It was ok.

Friends_and_family Family

8/10

Excellent

20 Oct 2025

Denise

Everything was great.

Leisure Partner

8/10

Excellent

20 Oct 2025

Michael

Would have been nice to have some kind of shuttle to the stadium. Was told it was a 15 minute walk. It was actually 26 minutes and part of the walk was pretty sketchy. Overall it was pretty nice. Free parking a plus. Breakfast was good. Awesome coffee.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Candace

Nice hotel, close to Bronco's stadium, great service and quality.

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Erica

It felt like home

Leisure Family

6/10

Pleasant

12 Oct 2025

Alysa

Room were clean, staff were friendly. Breakfast was decent. We didn’t use the pool, so can’t speak to that. The area around was not ideal, however. I wouldn’t feel safe walking anywhere with my kiddos, and probably wouldn’t feel safe if it were just my husband and I.

Leisure Family_with_children

4/10

Poor

08 Oct 2025

Frank

Disappointed. Will not stay in future

Entry light switch didn't work. although it did flash on then off later in the night. Bathroom door wouldn't close completely. Bathroom tiles were cracked, loose, missing much of the grout. Moldy slime in shower around the drain.The couch probably needed cleaning and the foot stool was torn.
The towels were nice and the bed was comfortable.

Partner

10/10

Exceptional

05 Oct 2025

Mia

Was impressed with this hotel - close to stadium, relatively quiet. Nice breakfast in the morning and decent free weights in the gym. Would stay again!

Leisure Family

10/10

Exceptional

01 Oct 2025

Angela

Such a great place to stay! I stay every time I’m in CO, will be back soon!

6/10

Pleasant

30 Sep 2025

Rebecca

The room was less than desirable, and was not very clean. Couch had some questionable white stains on the armrest and torn cushions.
Staff was friendly.

10/10

Exceptional

29 Sep 2025

Jill

Room was clean.