Holiday Inn Express Denver Downtown

United States , Denver - CO
DENVER, 1715 Tremont Place
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100 reviews shown

10/10

Exceptional

26 May 2026

Karen

It is in a very nice area, nothing crazy happened during my stay. It’s sad to see the staff having to work the front desk solo. But the staff were amazing.

Friends

8/10

Excellent

25 May 2026

rashmi

The hotel is great. Good breakfast which is included with the room. Parking is valet only, $50 per day. I called about the parking and they said on the phone it was $5 per day.

Family

10/10

Exceptional

25 May 2026

Alexis

Friends

10/10

Exceptional

25 May 2026

Seth

Hotel was clean and the service was great

Friends_and_family Family

6/10

Pleasant

24 May 2026

Emily

no parking unless there’s valet or public pay parking

10/10

Exceptional

24 May 2026

Diane

Great location…two blocks from main pedestrian zone. Breakfast room was excellent with many choices. Parking was available on-site.

Partner

10/10

Exceptional

22 May 2026

Gregory

great for price

Business

6/10

Pleasant

21 May 2026

Jennifer

The location is perfect for the places we went to. Walking distance to Coors field, Civic Center near the capital & civic park and 16th street mall and the union station. When we arrived , we were greeted with great hospitality and informed their a/c is centralized, so not able to adjust the room temp. The room was cleaned, but could use a good touch up on the walls, the wall paper was coming undone in a few spots. We did ask for a fan, in which 1 was provided. The down fall is, we stayed there for 3 nights and had no hot water. Well.. Luke warm for the 2nd night for a brief time but gone once the neighboring room flushed. We informed every time we went down stairs. The 1st 3 hostess tried to get it resolved so maintenance kept coming up. But still not hot. We tried to get a different room but told there was no extra rooms and some other guest we talked to, allso had no hot water. I did notice that it was someone different at tye desk every time we went to the lobby, even when it was an hour later. The breakfast was decent, loved the fresh ground coffee machine.
Overall, I think we would give another chance due the lication for a 1 night. Unless the water is fixed and would have liked to make the room a cooler. But ok.

Partner

2/10

Poor

20 May 2026

Randdell

I stayed at Room 866 for 2 nights. And it was a nightmare. They gave me one of the rooms that the AC is not working properly. They sent an engineer to adjust but then its still not getting cold enough. They gave me a fan but ta not comfortable to use and blowing all the dust in the room. I couldn’t sleep at all and i keep sneezing and then next day i felt so sick. Talked to the frontdesk the next morning. And instead of apologizing SHE kept reasoning out that they have centralized AC which i understand. I requested to be moved but still she just kept reasoning out. Talked to some people in the elevator and they said their AC in their rooms are just fine. When j got back from worm at night the 2nd day a lof ot customers were complaining as well in the lobby with the same issues. But instead of moving them like i requested they never gave appropriate resolution. And one them is right, they should have indicated that they are having issues with issue for some rooms. Or might as well not assign those rooms that have issues. So hoping that the future guests are reading this so they aware coz obviously the hotel is not having it on their profile.

Self

10/10

Exceptional

20 May 2026

Brian

Great location, good breakfast, comfy bed. Bathroom is a little small but for the price it's hard to beat.

Partner

2/10

Poor

20 May 2026

Megan

No ac . Sink didnt drain , shower doesnt drain or turn off.

Family

10/10

Exceptional

19 May 2026

Juan

Excelente ubicación. Muy limpio, el staff muy amable. En lo personal de han dado un upgrade que se agradece!!! Excelente hotel.

Family

10/10

Exceptional

19 May 2026

Michael

Pretty decent breakfast, offering sausage, eggs, bagels protein yogurt etc

Family

2/10

Poor

18 May 2026

Giannella

DO NOT BOOK HERE AND READ MORE REVIEWS. We booked a suite on 21st floor. We’re told at check in that the hotel controls the temp in the room and that if we wanted it cooler, to let them know. So we did because the entire room was pushing 78 degrees. We learned from several other folks staying that they also didn’t have AC in their rooms. Staff brought us 2 box fans.. loud and almost useless. We were also told it was $30 for parking a day, it’s $50. Breakfast provided included cold scrambled eggs, cold gravy for biscuits and a Pancake machine that was out of order. No bedding for sofa bed, and crumbs found in and around the pull-out bed. We checked out a day earlier than planned due to the heat in our room on the assurance that we’d be refunded for any unused nights.. now the hotel refuses to uphold the agreement. Avoid the disappointment and discomfort..STAY ELSEWHERE or READ MORE REVIEWS ON THIS LOCATION.

Friends_and_family Family

2/10

Poor

18 May 2026

Heather

The property had no control over the AC and when I asked for them to cool our room down, they provided a boxed fan to blow the hot air around the room. It was so uncomfortable that we checked out just after midnight and drove home. I would not recommend staying at this property.

Partner

6/10

Pleasant

17 May 2026

Graham

2 Star facility trying to be 5

Family

6/10

Pleasant

16 May 2026

Melinda

It was extremely disappointing that the air conditioning was not able to be controlled by the thermostat in the room. It is controlled by the hotel. They sent someone from maintenance to try and lower the temperature and brought us a fan, but it was very uncomfortable and will definitely not be staying there ever again! I don’t believe it was stated anywhere about this. I would have not booked this hotel!

Friends

8/10

Excellent

15 May 2026

Emily

This was a good stay. Only complaint was that out refrigerator wasn’t working so our cold food went bad. It was clean and good enough for a one night stay.

Friends_and_family Friends

10/10

Exceptional

13 May 2026

Anthony

This was a great stay. Staff was friendly, helpful and very personalble. Parking was a bit tricky, and costs extra. Overall comfortable bed clean room.

Friends_and_family Friends

8/10

Excellent

12 May 2026

Patrick

The Air Conditioner was not working and the room was very hot. I notified the front desk and about an hour later, someone arrived with a fan. I was told that the air conditioner \"tower\" was down and they were awaiting a repair. Also, why the shower glass has a porthole window in it is beyond me. Every time we took a shower water would spray outside into the bathroom.

Friends_and_family Family

8/10

Excellent

12 May 2026

Bailee

Staff was so kind. Room was decent, bathroom was really small. My only complaint was the level of heat the room reached at night. So hot, and the thermostat only went down to 68°. Staff offered to turn down the central heating for us as well. Also, you have to pay for parking, and the closest lot is 12 hour maximum.

Partner

2/10

Poor

11 May 2026

Shauna

We could not park our van in the parking garage even though it’s a normal height. That was not listed on the site. There were many items of disrepair in the room. The door was wide open when we arrived- which was not acceptable and was very unnerving.

Partner

8/10

Excellent

10 May 2026

Kim

The check in process was easy and the staff was very helpful and friendly. They have valet parking which is $50 per night and very quick with retrieving my car and helping me with my luggage. The room was nice except the patchwork where you could visibly see where repairs were done. The toiletries are Dove which I LOVED. I couldn’t adjust the temp in the room to warm it up. The view from the 12th floor of downtown was really nice. It was a quick route to the highway. The free breakfast was average but I appreciate that they had dietary options. For a weekend stay it was nice.

Self

6/10

Pleasant

10 May 2026

BLANCA

The customer service on the Saturday morning was rude, unhelpful. The room stinks

Partner

10/10

Exceptional

10 May 2026

Logan

Good breakfast and hotel for the price

2/10

Poor

08 May 2026

Celeste

The staffs and management was not helpful. I booked my trip through Expedia, and my reservation was canceled. I was then told to make a new reservation directly, but my original Expedia booking was never refunded. I wasn’t expecting a full refund, but I believe I should at least receive a refund for the unused/remaining days.

Partner

6/10

Pleasant

08 May 2026

Casey

Overall stay was great, only negative thing I have to say is that we did not have any hot water for showers. Was hoping to get a little discount off but that was not an option

Friends

10/10

Exceptional

07 May 2026

miguel Agustin

Great location

Friends

10/10

Exceptional

07 May 2026

chela

All of it

6/10

Pleasant

06 May 2026

Rajiv

Location

Business

8/10

Excellent

06 May 2026

CARMEN

La habitación en excelente condicion...solo el hecho de que el control del ac no lo tengas tu hace algo incomodo si sientes que falta ventilación.

Las maquinas de hielo del piso no funcionaban.

Comprobamos la calificación sobre el desayuno que ya viene incluido...muy buena opción.

La ubicación del hotel como lo esperamos, inmejorable.
El personal en atención excelente.

El cobro del estacionamiento me hizo no rentar vehiculo, si considero elevado el costo!

Definitivo si regresaría.

Family

10/10

Exceptional

05 May 2026

Christopher

Ac barely kept my room cool. The snack area they had where you could purchase was barely stocked. Everything else was god

Self

6/10

Pleasant

05 May 2026

Chico Williams

The TV didn't work. They brought another remote, but it didn't work. Room had no fridge for $150 a night. I could have stayed at a Motel 6.

Self

10/10

Exceptional

05 May 2026

Jakub

The hotel is very nice. The location is great. Breakfast was ok. There is only issue with hot water on the shower - You have to wait for it even 30 minutes sometimes.

Partner

10/10

Exceptional

03 May 2026

Gabriella

Everything was great

Family

6/10

Pleasant

02 May 2026

Willis

Breakfast was great and rooms were great with a great location to downtown Denver. The biggest problem for us was the fitness center which was an important amenity that we wanted when we booked. Half the equipment (treadmills, bikes) didn't work so it was impossible to get in a good run. It is advertised as a 24/7 fitness center but it did not match what we hoped for.

10/10

Exceptional

02 May 2026

Trevor

Clean and friendly staff

Partner

10/10

Exceptional

02 May 2026

Mariana

The staff was friendly upon arrival, very welcoming and suggested restaurants and things to do in the area. I had a beautiful view from the 12th floor. My room was small, but great for a solo traveler. I am dairy free—at breakfast they had a couple of options for me. I appreciated the free breakfast!

Self

10/10

Exceptional

01 May 2026

Jhon

Todo esta bien y ordenado

Partner

10/10

Exceptional

01 May 2026

Natalia

Everything was great, no problems at all. It was a bit strange that you cannot control ac in the room, but I did just fine with central settings. Breakfast was better than expected. I would stay there again.

Self

4/10

Poor

29 Apr 2026

Brenda

Staff was very kind . Room was freezing !!!! Nice place , but homeless people come in the mornings to enjoy the free breakfast . And I noticed some hang out during the day . Staff said nothing to them !!!! I seen customers leaving breakfast area after homeless people came in . Would not recommend this place .

Self

8/10

Excellent

29 Apr 2026

James

The room was good and the staff were very helpful and friendly

Self

10/10

Exceptional

28 Apr 2026

Alan

Nice room

10/10

Exceptional

28 Apr 2026

PAUL

Clean room, nice staff, a basic but good breakfast and the location is a 10/10.

Self

10/10

Exceptional

27 Apr 2026

Yvonne

The room was clean and they did housekeeping every day. The breakfast was better than I expected for a Continental one. The staff was very kind, friendly and helpful. I have no complaints about my stay there. Besides, the location was excellent too.

Self

6/10

Pleasant

25 Apr 2026

Michelle

The room was cold and no way to regulate the temp. Some doors worked with your card and some did not. I had to go on a hunt to find a working ice machine.

Business

10/10

Exceptional

25 Apr 2026

Charles

Location is great

Partner

10/10

Exceptional

25 Apr 2026

Rigoberto

Self

10/10

Exceptional

24 Apr 2026

Antonio

Everything from check in to check ou was great and perfect, I’ll definitely recommend this hotel, thank you 🙏

6/10

Pleasant

23 Apr 2026

Ashley

The front desk employees were amazing during check in and check out! The breakfast buffet was surprisingly good. There was a nice selection and everything we had was delicious.
Room was as described and clean. The shower only had hot water around 10pm, in the morning was rather cold.
The couple in the room next to us began fighting around midnight. We could hear everything they were yelling and crying. Had to call security and they finally stopped after an hour. However the loud sobbing & arguing started again around 6am. It made for a lack of sleep, but nothing that the hotel could control. Just be warned the walls are thin!

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

megan

We got a city view and it was amazing! Close to lots of restaurants and shopping. The room was perfect for my husband and I. We loved the his place.

Partner

6/10

Pleasant

22 Apr 2026

Rajesh

Very small room, room was neat and common areas neat. It is a vertical building 22 floors with just two elevators. One major issue - they have central air conditioning and our room got to 65 degrees at night. The thermostat in room does not work and you have to call reception to send in someone to manually turn off the cooling. Not ideal at all.

Self

8/10

Excellent

22 Apr 2026

Gregory A

Nice breakfast options and decent gym. Room was on the small side but that can be expected in downtown

Self

10/10

Exceptional

22 Apr 2026

Naseer

Good service. Friendly staff.

Business

8/10

Excellent

22 Apr 2026

Simeon

Super great staff, really friendly and willing to help out with whatever was needed, room and bathroom were very tidy and clean, only problem was that the thermostat was set to 62 all night and the thermostat let us hit the buttons and the screen on it would change the display, but it wouldn't get even a degree warmer, so we were freezing all night and struggled to take a shower with out cold it was outside of the shower. Either way, pretty great experience with only one draw back!

Partner

10/10

Exceptional

21 Apr 2026

Rafael

This was a great place to stay, convenient and staff was friendly and informative.

Family

10/10

Exceptional

21 Apr 2026

Anthony

Friendly staff. Location great Clean room and property

Friends

2/10

Poor

21 Apr 2026

Luis

There were two hairs on my bed

4/10

Poor

21 Apr 2026

Corey

Breakfast was terrible, staff was okay but very uncomfortable

Partner

8/10

Excellent

21 Apr 2026

NI WAYAN SINTA

Yes all good

6/10

Pleasant

21 Apr 2026

Mary

The room was stuffy and seemed overpriced.

10/10

Exceptional

20 Apr 2026

JAMES

Everything was perfect

10/10

Exceptional

20 Apr 2026

ignacio

A great option on the list. This will be our go to when we travel back to Denver for sure.

Partner

10/10

Exceptional

19 Apr 2026

Christopher

Room was clean. The staff was friendly. The breakfast was standard hotel breakfast but better than most hotels. The eggs were omelets with cheese. Real close to 16th street so you have the free bus to travel close to the stadium. Great stay for the price!

Partner

10/10

Exceptional

19 Apr 2026

Jose

This hotel is well maintained and the shower water pressure was great!! Friendly and welcoming staff onsite.

Partner

8/10

Excellent

19 Apr 2026

Michelle

Access to downtown and ease of parking (valeting) my car were great. Rooms were clean, breakfast was good, and staff were awesome. I would recommend looking into the phone system as they did not work in my room-if there were an emergency that would be problematic. Overall a fun stay and would return again:)

Friends

8/10

Excellent

19 Apr 2026

Victoria

The location was good for walking downtown close to the Ball Arena and Coors field. Breakfast was a plus saved money not having to buy one meal a day while we were there. Only thing was the ice bucket in our room was not cleaned and had hidden trash in it which was gross. Staff helped immediately and found us another bucket and put ice it in for us before bringing it to our room. Would also prefer to be able to control the room temperature ourselves instead of calling down to adjust, it was getting a little hot but we ended up leaving the room for the day so we just left it alone. Would stay again in the future.

Family_with_children

10/10

Exceptional

19 Apr 2026

Alfredo J

Great for quick travel!

Self

4/10

Poor

18 Apr 2026

Bree

Booked a suite with multiple beds and when I arrived was told they sold that room. I had to be downgraded but was told I would be getting the room for 50 percent off. That did not happen. My card was charged for the entire amount. When I got up to the room, I discovered that the pillow had a booger on it so had to call down to front desk to get new one. The hotel is rather run down but the breakfast was good and staff was kind. I’m still trying to get my refund but to no avail.

10/10

Exceptional

18 Apr 2026

Jeffrey

Justina was great! She checked us in and took care of us and answered all our questions. Super friendly and was great.

Family_with_children

2/10

Poor

17 Apr 2026

Amber

Gianni is the sole reason this even has one star. He was amazing and personable. The rooms are extremely outdated. Why is the toilet lever on the wall?? Paint chipping everywhere. Dirty sheets upon checkin. Sinks and showers have poor drainage. For $200 incidental fee, I’d half expect to be able to control the a/c of the room at least. However, that was clearly not the case. Bring your own fans if you’re hot natured.

Yeah, definitely will be getting an AirBnB or paying a little more with Marriott or Hilton the next time. By the way, use the Public parking around the corner.

Partner

10/10

Exceptional

16 Apr 2026

Brandy

Breakfast was always fresh had to ask for extra fan for the room because of the AC but it was a lovely stay

10/10

Exceptional

16 Apr 2026

Lonnie

Great breakfast, great staff and great location. Had a cold shower a few days.

Family

10/10

Exceptional

15 Apr 2026

LaDawna

Everything was wonderful

Friends_and_family Friends

6/10

Pleasant

15 Apr 2026

Kimberly

The staff were nice and the view was beautiful. The room was a bit cold but the shower was extremely cold.

Partner

6/10

Pleasant

15 Apr 2026

Nicole

Nice gym. Good breakfast. Good water pressure. Great location.

Self

10/10

Exceptional

14 Apr 2026

Robert

Breakfast superb!

Partner

8/10

Excellent

14 Apr 2026

Amanda

Overall, I would say the staff were very friendly and helpful. The room itself was pretty decent and the bathroom was clean, which is what I had like the most. The breakfast was pretty decent and the options were not too bad. I would stay here again in the future

Family_with_children

4/10

Poor

13 Apr 2026

Ryan

The front desk needs to be watched better. Some horrible customer service. Miguel should be the highest paid person there. He was always helpful and with a smile to boot. The place is a cheap dump. Thin walls, no heat, no ventilation, gross dirty carpet, lumpy mattress, dirty window that doesn’t open, crappy breakfast with gross unwashed people wearing barely there pajamas in buffet and dining area. Their “market” is so poorly stocked. Not a bottle of water or. Diet Coke to be found. Really crummy location too.

Self

4/10

Poor

13 Apr 2026

Laura

Thermostat didn’t work

10/10

Exceptional

11 Apr 2026

Angel Rodas

Clean

Friends

4/10

Poor

11 Apr 2026

Robin

Maintenance had to be called because we had NO hot water. He turned on the sink, the shower and proceeded to flush the toilet about 30 times to get the hot water to circulate! WTH!?
Room was 66 degrees. Central air that had to be manually adjusted to OFF. We could see the outside through the wall! They brought a space heater for the room.
Will NEVER stay there again!

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Barbara

Very pleasant staff at check in.
Excellent breakfast - lots of options
24 hr coffee/tea helpful
Close to 16th st and Coors Field

Family_with_children

10/10

Exceptional

10 Apr 2026

I Wayan

Breakfast is great room is clean

10/10

Exceptional

10 Apr 2026

Kyle

What an excellent surprise! I didn’t have high expectations and just needed a place to sleep but the staff was so warm, kind and hospitable I felt more at home than at a holiday inn.

I didn’t know that breakfast was included and was thrilled to have breakfast there. There were plenty of options, the food was hot and fresh and there was always fresh coffee available 24 hours.

If I come back to Denver I’d stay here again and again and again, the staff alone made the stay well worth the price, in fact they coulda charged a lot more. It was a great value and a restful experience!!

Self

8/10

Excellent

10 Apr 2026

Jason

Central heating was not active due to warmer weather.

Self

10/10

Exceptional

09 Apr 2026

Rachel

Overall, everything was great definitely will stay again

Partner

10/10

Exceptional

09 Apr 2026

Ayako

The staff members I met were all friendly and efficient. The room I stayed was great, except it was way too cold for me to sleep comfortably. I raised the temperature on the thermostat, which did not work at all. I told it to the front when checking-out, he kindly told me that they could have solve the problem if I had informed it. Well, next time. Oh, one more thing, the breakfast could be a little better. Suggestion - roasted potatoes or vegetable for vegetarian/vegan people, please!

10/10

Exceptional

08 Apr 2026

Leslie

Was very great place

10/10

Exceptional

08 Apr 2026

Jeffrey

Was fun place.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Charles

Staff was friendly and helpful

Partner

6/10

Pleasant

07 Apr 2026

Fariah

Free breakfast, staff is friendly, service is kind and fast
Room is small with little amenities
Overnight valet is only option at $51 a night, $44 if you’re a member
Free meter parking Sunday night!

Friends

8/10

Excellent

06 Apr 2026

Kara

Clean room and property, good breakfast, staff was polite at check in.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Andre

Was in town for the Rockies game and wanted to stay near by so we picked this hotel and everything was nice

Friends_and_family Family

2/10

Poor

05 Apr 2026

Pat

Didn’t use

Partner

4/10

Poor

05 Apr 2026

Paul

The HVAC temperature is set for the entire hotel and you can’t adjust it from your room. My room was 67-68 degrees the entire stay. Way too cold. It was freezing when I got out of the shower. I’ll never go back there again.

8/10

Excellent

04 Apr 2026

Neil

Overall this is a solid, clean and comfortable hotel in a good location.

Room was clean, bed very comfortable only problem was the air con which was centrally controlled. Cold for 3 nights, too warm last night.

Breakfast was fresh and yummy!

Just needs a few licks of paint and a well worth staying here visit.

Self

10/10

Exceptional

03 Apr 2026

Ambreen

Breakfast was great and room was comfortable

8/10

Excellent

03 Apr 2026

Kaitlyn

Comfy bed.

Business Friends

2/10

Poor

02 Apr 2026

Wendy Elaine

No heat, room was freezing cold. Staff told us air was centrally controlled but did give us a little heater. We had no hot water and it took maintenance 45 mins to arrive. As we had a flight to catch we had cold showers. Breakfast was below average.

Partner