Name: Warwick Hotel Denver
Address: 1776 Grant Street, Denver, 80203, US

6/10

Pleasant

20 Jul 2026

Kennedy

Here's the thing you guys advertise something totally different than the hotel is exactly is, advertising is very much deceiving, I really wish you guys will stay true to what is actually offer.Bih disappointment.

Partner

6/10

Pleasant

19 Jul 2026

James

The staff were very friendly. I wasn't able to get room service for breakfast the first morning as the restaurant nor the room service line answered the phone. The floor in our room was fairly dirty with crumbs. Vallet was a pain in the afternoon, as the vallet was elsewhere. The rooms are spacious and have a very nice balcony. There are much better options elsewhere.

Partner

8/10

Excellent

19 Jul 2026

Caitlin

Upon arrival the valet area was full of cars and not a driver in sight. Finally we decided to park in the open lot behind the hotel. Afterwards we discovered that the Chevy Silverado was too tall for the valet garage anyway so no choice but to park in the open. As I got out of the truck to check in while my husband parked there was dog poop in the grass. Not the hotels fault but they need to be keeping up with the maintenance. The inside was nice and I was grateful that it looked classy. They upgraded us to a suite and it smelled good and was clean. The hallway carpet had several areas that needed vacuuming. It could be because the carpets are dark so everything shows in dark carpet. The pool is small and the water was cloudy and not as clean as I wanted. It was packed so we didn’t spend as much time at the pool as I would have liked . We had breakfast in the room and it was good although my French toast was cold. I know French toast isn’t going to stay hot long so I can’t complain about that, I should have ordered the steel cut oatmeal. All told it was a pleasant experience. I probably won’t be back though. My next stay will be at the Rally in Denver. You get what you pay for for sure.

Partner

6/10

Pleasant

19 Jul 2026

Blake

Good view on the rooftop pool but small, crowded, water is cold and the bar is never open. Still, roof top pool is pretty good. Rooms are spacious, but seem dated and a little run down. Surrounding area is gross and sketchy, but nothing the hotel can do about that.

Next time I’ll probably stay outside of downtown and suffer the travel into the city.

Friends_and_family Family

2/10

Poor

19 Jul 2026

Samantha

From when we checked in until we left was overall terrible. First we paid the $45 for valet. When returned it was extra dirty and gross. Not sure where they parked it, but you would think it would be better than that. The front desk girl had zero customer service. The room was dirty, and whoever was above us seemed to be jumping or bouncing something all night. The phone in the room didn’t work to call the front desk. We specifically booked the hotel for the pool and bar. Well the water was very murky and green. The bar was a joke. Overall wouldn’t stay here again or recommend it to anyone.

Partner

10/10

Exceptional

19 Jul 2026

Colton

Hotel was great! My fiancé and I came in from Colorado Springs for a little R&R. The rooftop pool is amazing and super relaxing. The pool bartender (Ezra? Sorry if I got that wrong) was super attentive and personable. The rooftop had a bit of a Miami vibe, in the best way. The fitness center is top notch and even includes an outdoor patio overlooking downtown, which is a great place to cool down after a workout.

I definitely recommend this hotel, and we’ll certainly be back!

Partner

8/10

Excellent

19 Jul 2026

Sean

The playboy decor was a bit strange, but overall a decent stay in Denver

Family_with_children

10/10

Exceptional

19 Jul 2026

Zane

The rooftop pool was amazing! The bartenders were excellent! My wife and I were there for the weekend and had a great time.

10/10

Exceptional

18 Jul 2026

Gerard

Nice clean efficient place with nice staff
Would stay again

Partner

6/10

Pleasant

18 Jul 2026

Lucy

Room could have been a little cleaner, found a foundation makeup stain on the comforter I was sleeping on, made me feel dirty the entire trip. I ordered room service, and had to make several calls to the front desk to get the tray pick up from my room.

8/10

Excellent

17 Jul 2026

Callie

Great room for the price with a fantastic rooftop pool. Staff was not the friendliest. They gave us one drink coupon per room, but there were two of us, when we asked for a second ticket they said no. We were also not able to get a late checkout, which is understandable, but they weren’t very kind about it when I made the request. Otherwise the experience was good!

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Leif

This hotel is amazing. We stayed here after a night out downtown. Everything from the staff to the room to the rooftops pool were amazing!

10/10

Exceptional

16 Jul 2026

Rebecca

Everything was great

Partner

10/10

Exceptional

14 Jul 2026

Donna

X

Family

8/10

Excellent

14 Jul 2026

Robert

Beds and rooms are great, just be aware while taking showers, big temp changes make a person jump out of the shower

Partner

8/10

Excellent

12 Jul 2026

Nicoleena

The room was large and the bed comfortable. The balcony was much bigger than I expected. Most of the staff were exceptional. The bartenders at both bars were jerks. In fact many people were bringing in their own liquor so they didn’t have to put up with the poor service,attitude and watered down drinks (when you could actually get one). The restaurant staff were great and the food was terrific with indoor and outdoor seating.

Partner

8/10

Excellent

12 Jul 2026

Melody

It’s a nice space but the rug had stains on it in the living room area. Also there is a parking lot next to them that you’d think is their lot, but it isn’t and it’s a hassle to get back into that lot without a car to activate the gate entry, but it’s half the price of the uncovered hotel lot. The staff was very friendly and the restaurant is nice, it’s just the rooms need some sprucing up to really be the luxury hotel they’re going for.

The area is walkable in the day, but can feel sketchy at times if you’re a single traveler. There is always a doorman out front so if you smoke you’re not outside completely alone.

Partner

10/10

Exceptional

10 Jul 2026

Troy

What a great choice of our 4 days and 3 nights in Denver! Easy to walk to the Arts/Capitol District, interesting retail and over to 16th to get on the Downtown circulator bus to North of Union Station! Lovely suite with cool views, easy neighborhood street parking too!

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Tonette

.

8/10

Excellent

10 Jul 2026

Cary

Overall we had a very good experience at the Warwick Hotel. The location is great the staff are friendly and accommodating. The room was a good size and it was nice to have reasonable parking nearby.

There are several things that could be improved. Room cleaning times were inconsistent and we did not always receive fresh towels. The bed was not comfortable, very firm, and I had trouble getting a good night's sleep.

Thank you for a very good experience.

Partner

10/10

Exceptional

10 Jul 2026

Catherine

We had a great stay. All of the staff was very nice and helpful, and the property was very clean. 10/10

Family

4/10

Poor

10 Jul 2026

Mariah

When we first got to the room, it did not have a balcony and when we had booked room, it did say it had a balcony. We tried to go down the stairs. See if they could accommodate us and they were willing to do so. There also wasn’t any blankets for the pullout sofa we had to go back downstairs to get some blanket. It also said when we were booking the hotel that they had free bikes that we could ride around town in and when we asked, they had no idea what we’re talking about so I’m not sure if Expedia is just very misleading or what’s going on? That’s what my experience .

Family_with_children

10/10

Exceptional

09 Jul 2026

Jason

Nice spot, good restaurant onsite, elevators are a bit slow at times but I will definitely be back.

Self

10/10

Exceptional

07 Jul 2026

Jessica

Nice quiet room. Even with construction nearby.

Friends

4/10

Poor

07 Jul 2026

caroline

This is not a 4 star hotel. Maybe low 3. The hotel is very outdated. There’s construction across the street that starts at 6:30/7 am. The sheets in our room had weird coffee rings on them. The lamps were filthy. There’s stains on the carpet. The room is dark. The rooftop pool was gross (the windows were extremely dirty - it was hard to watch the fireworks from there). We’re only given soap (no lotion so pack accordingly). We received early check-in but I regret paying the extra $50. It should’ve been free with how dirty the room was. Also our TV didn’t work and maintenance had to come in and fix it. One of the phones doesn’t work either.

Tried this hotel because it was a boutique and different from other luxury hotels we’re familiar with but there was nothing luxurious about this hotel. Huge let down (catfished from the pictures). Paid nearly $800 for 3 nights. Would never recommend this location and idk if I would try the other locations.

Thank you for the complimentary drinks…it helped.

The staff we interacted with were really kind otherwise I’d leave 1 star.

Partner

6/10

Pleasant

07 Jul 2026

Richard

The property is fine, was under some renovations so that throws things off - the rooftop pool was not heated and don’t not have the bar they advertised. And none of the staff could answer questions about it. We frequently had to request extra things as the room wasn’t stocked to the people in the room. Over all it was fine but not amazing

Partner

4/10

Poor

07 Jul 2026

Larry

Check-in, construction, terrible wi-fi

10/10

Exceptional

06 Jul 2026

Morgan

We stay here every time we are in denver and love it. We go to a ton of Redrocks shows so we are here a lot! Roof top pool is great

Friends

10/10

Exceptional

06 Jul 2026

Gregory

Staff and friendly and helpful. Check-in was very easy and fast. Room was clean a very spacious and quiet. Pool area was nice. We had dinner at the on-site restaurant which was very good and our server was great.

Family

6/10

Pleasant

05 Jul 2026

Sarah

We stayed in a very large suite. I was impressed by the size and layout of the space. The overall feel of the hotel and room was nice. The room didn’t necessarily feel dirty but the space was heavily warn. Stains on the furniture, rug and some linens, which was disappointing for the Warwick brand. Linens were not on the pullout bed but the staff was prompt to provide when we called, even after 1:00 am. The air conditioning struggled to maintain cool temperatures when we had the curtains open in the living area. The pool on the roof was a very nice amenity and the attached restaurant had a great atmosphere and good breakfast. I found myself a little disappointed but the price was very reasonable so it evened out in the end.

Friends_and_family Family

4/10

Poor

03 Jul 2026

Mary

Upon arrival immediately started off on a bad note. The room that I reserved more than 2 months prior husband double booked so I went into a king room that did not have a balcony and I had to wait over 2 hours for a rollaway bed to be delivered to the room. When the rollaway bed was delivered the linen on the bed was dirty. They did give us a couple of complimentary beverage slips the first night and then after talking to a manager the second day was able to get 20% off of my booking price. My family did like the pool. We did not like that you're not allowed to take the towels from the pool to the hotel room without being charged. Another big issue I had was paying for parking while already paying good money for a beautiful room you would think that the parking would be included but it is not. We paid $35 a night to park in the lot behind the hotel so you're able to come and go as you please. Be careful where you decide to park some places charge you to park and then you have to pay again when you go back.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Giancarlo

Great location. Large and comfortable room. Really recommend it

Family

8/10

Excellent

01 Jul 2026

Louis

We did not use

Partner

10/10

Exceptional

30 Jun 2026

Barbra

The room is vey large and contains dressers for clothing, which you seldom find in a hotel room. The only thing I didn’t like about the large room is that the television is so far from the bed, it’s difficult to watch—and I have 20/20 vision!

The rooftop pool is beautiful but the water was too cold for me to get in.

Breakfast is good and I especially liked the 20% off discount and free coffee.

I recommend The Warwick, especially for the price. It’s an excellent value.

Self

8/10

Excellent

30 Jun 2026

Rachel

Good, but aging property. Parking expensive, not convenient. Restaurant good, but expensive—had tables needing bused for over an hour

Family_with_children

10/10

Exceptional

29 Jun 2026

Ernesto

Didn't like that parking was either street meter parking or you pay valet $45 a night or park in their lot for $35 a night. Front desk needs to mention you will NOT be getting all your deposit back due to resort fees. Other them that my stay here was great.

Pet

10/10

Exceptional

29 Jun 2026

Anakaren

Great stay

6/10

Pleasant

28 Jun 2026

Stephen

Staff was helpful and friendly but that was the only standout positive. Property is showing its age. Wifi constantly cut out. Found long hair strands on my shower tile. Would not recommend for business travel.

2/10

Poor

28 Jun 2026

Stephanie

Room was old and smelled like chlorine

Self

10/10

Exceptional

28 Jun 2026

Kathleen

Great hotel in an area that being renovated it very close to everything. Loved the bar area to meet friends and the rooms were spacious and clean

Friends_and_family Friends

8/10

Excellent

26 Jun 2026

Ericka J

The property is old so there is an old smell but it’s decent for business. The staff is nice but not very helpful. If you need something or have questions the pass you off to other people until you get tired of asking.

Business

10/10

Exceptional

26 Jun 2026

Alicia

This is a beautiful and the balcony is an added bonus!

Partner

8/10

Excellent

26 Jun 2026

Steven m

Shower head had no pressure. And the early morning construction got old

Partner

10/10

Exceptional

25 Jun 2026

Lauren

We were traveling with two young kids, 5 and 7, and found this to be a perfect hotel for a stay in downtown Denver. We went to a Rockies game at Coors Field and spent a day at the Denver Zoo.

Valet parking was a reasonable cost but there was also a public parking garage close by. We booked a suite with a pull out sofa bed which was perfect for the kids and they loved the huge balcony!

We would stay here again.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Michael

Very nice hotel, lobby is great. Rooftop pool is small but nice however the bar was never open when I was there. My AC was broken first night they fixed it but didn’t offer my anything like a food voucher or anything which was disappointing.

Friends_and_family Friends

10/10

Exceptional

25 Jun 2026

Ronald

Beautifully renovated hotel room, large and modern Good location as well would definitely come back. Staff was phenomenal on-site restaurant.

Partner

8/10

Excellent

25 Jun 2026

Kevin

The room was spacious but not as nice as the pictures. It could get a refresh. We booked for 3 people but there were only towels for two and there was nothing to set up the sofa bed for sleeping. The phones didn’t work so we called the front desk on our cellphone. They did bring what we needed in a timely manner, but we had to make the sofa bed. The parking was not included but the valets did a good job. The breakfast was also not included, but the restaurant attached to the hotel had a very good breakfast. We did not have time to see the pool.

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Michelle

!

Partner

8/10

Excellent

23 Jun 2026

Christine

Clean

10/10

Exceptional

22 Jun 2026

Brittany

Our room was clean! We had a fabulous stay!!

10/10

Exceptional

22 Jun 2026

Sylvina

I love staying at the Warwick. It was close to a lot of shops. The staff were nice and friendly. The hotel was very clean. My room was very big. I would definitely come back.

Family_with_children

10/10

Exceptional

22 Jun 2026

Patricia

Fun vibe. Great location. Rooms are a good size for price. Front desk staff offered complementary bottled waters every day. Enjoyed rooftop swimming pool.

Friends

10/10

Exceptional

22 Jun 2026

Gisela

Amazing facilities!!

Business

10/10

Exceptional

22 Jun 2026

Martin

Large comfortable suite. Excellent mattress. Location is great for downtown Denver. Staff was attentive.

Partner

6/10

Pleasant

21 Jun 2026

Shauna

The service was below average. Staff couldn’t give us any advice on what to do in Denver as tourists. We had to ask to have our room cleaned after three days.
When we asked for clean towels they set them on the floor outside our room.
If you are looking for good service and the little extras that make a difference to a comfortable stay? This isn’t it.
It’s a bare minimum hotel.

Partner

4/10

Poor

19 Jun 2026

Michele

Just not great. Old and dingey. Very disappointing

Business

8/10

Excellent

19 Jun 2026

Jessica

Very nice hotel in downtown, the staff are great and the building is unique. However the rooms are so noisy. You can hear everything in hall, but also when your neighbors get back from their event at 230 a.m. the hotel is aware of this and advises no parties in the rooms, but it's not just parties that are loud. There is also a new build happening across the street, you will hear them getting to work bright and early. The hotel has a lot of potential, I think we just had a loud stay.

Partner

10/10

Exceptional

16 Jun 2026

Malachi

Good

8/10

Excellent

15 Jun 2026

Timothy

Clean room. Front desk staff were very helpful. Restaurant was good, just pricey.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Joshua Wade

Very comfortable. Stayed in a suite. Amazing views and wait staff very helpful.

Partner

10/10

Exceptional

14 Jun 2026

Caron

Large, comfortable rooms & beds. Lovely lobby. Resturant serves a great breakfast.
We booked a suite for not much more cost than a regular room.

Partner

6/10

Pleasant

14 Jun 2026

Sha'Londa

I think the Warwick Denver is meant to be a nice hotel, like its other locations. Though I fear the cost and descriptions/images didn’t live up to nor match the reality. The staff all around were top tier, suite layout was great but just felt like staying in another middle level chain hotel.

10/10

Exceptional

13 Jun 2026

Susan

I was surprised it was as good as it is! The staff were kind, the restaurant was great and the room was large.

Self

6/10

Pleasant

12 Jun 2026

Craig

Unusual experience with staff. Very unhappy looking manager (gentleman) stands at front desk and doesn't assist any guests. No eye contact, watches line up in front of other agents. Odd. Valet at front desk with face in hands, chatting with colleagues as vehicles and guests arrive and unload their own luggage. We loaded and unloaded the luggage cart without anyone offering assistance or calling an elevator. It is great that they have luggage carts for guests to care for their own needs.

Room Service was incredibly slow. The phone actually rang for minutes. Then called the front desk to see if someone could help. Then nobody called back but the phone did get answered. Each day room service would be delivered within 45 minutes (or so, one day was later). Really simple orders.

Hotel does not have service elevators? The staff of the hotel are in/out of elevators with all types of service items at all times. Not the end of the world but odd.

The guestroom is very spacious and closet is large. Room attendant / housekeeping was excellent!

Had dinner for room service one evening and it was great. Pool at the rooftop is a 100% win!!

Partner

10/10

Exceptional

10 Jun 2026

Jennifer

Beautiful hotel. Very convenient to everything we needed. Staff is wonderful & parking a breeze with valet. Bar was beautiful and food was excellent.

Partner

4/10

Poor

09 Jun 2026

Matthew

The pictures online are way shiner than real life. Upon check into our room there was a 2’ round wet spot in the carpet outside the bathroom. They came up to dry it when we called. Every shower we took started with warm water and went to cold within a minute. There were two showers in our suite, both shower heads came to my chest-I’m only 5’6”. Over night the recessed lighting cap and cover of the light in one of the showers fell out of the ceiling in to the shower floor. When I came into my room at 2am, the wall was covered with little flying ants. The balcony doors were shut, idk where the bugs came from, I had to kill like 10 of them. The rooftop pool is okay, definitely not a clean as it looks online, and very small. Disappointed this place was $250/night. I canceled my reservation for September as it’s not worth my money to stay here again

Partner

10/10

Exceptional

09 Jun 2026

Ashley

Cute boutique hotel. Comfy beds and great restaurant. Friendly staff! Will definitely stay again.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Felix

Loved it!

Partner

10/10

Exceptional

08 Jun 2026

Terry

Loved our room and the location was amazing! Restaurant that is on the property was not our favorite!

Partner

8/10

Excellent

07 Jun 2026

Joshua

The hotel feels dated, but it was still a good location to stay at.

Partner

10/10

Exceptional

07 Jun 2026

Shannon

Great property and friendly staff.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Karen

Our room was very nice and spacious. Hotel staff was amazing.

Partner

6/10

Pleasant

04 Jun 2026

Gail

We had no hot water for 3 days. The front desk said they were aware of floor 3 having issues and they were working on it. They did not have another room to move us to. Other than cold showers the room was great. Clean. Good location to walk to 16th street or sporting events.

Friends

10/10

Exceptional

03 Jun 2026

Denes

Nice hotel and location

Partner

8/10

Excellent

02 Jun 2026

Susan

Nice hotel, very clean. Pool was nice, just not a lot of lounge chairs. Bartender Ezra at pool was great and very helpful.

Partner

4/10

Poor

02 Jun 2026

April

The only reason I rated this experience a 2 was due to the bartender at the pool bar (Ezra) he was the best part of the entire experience. My sister and I flew in from CA for a concert and picked this hotel based on the Warwick status. Oh Boy we were we shocked at the level of service and cleanliness. From the moment we checked Priya was not inviting and rude at the front desk. We finally got our room and although it was roomy the cleanliness was below a zero. The standard at the hotel was not a true representation of the Warwick brand you expect a four star hotel that you pay $400 a night for to be at minimum decent. I would’ve rather have stayed at a Holiday Inn.

Friends

8/10

Excellent

01 Jun 2026

Marjolaine

The hotel is overall a nice place to stay, with good amenities, very friendly staff, and a clean environment. My only complaint is the makeup mirror light function did not work and the television also did work properly so we left it off majority of the stay.

Partner

8/10

Excellent

01 Jun 2026

Travis

The hotel was nice and staff was great.
There was limited hot water in the shower and the living room TV didn't have any sound......
But the location was good..... the restaurant inside was great.

Partner

6/10

Pleasant

01 Jun 2026

Jennifer

The staff was great and the rooms were clean, however free breakfast was advertised and when I asked about it I was told because I booked through a 3rd party I didn't get the free breakfast. I showed my reservation that showed I should get it and the staff still refused to give us the breakfast.

Friends_and_family Family

2/10

Poor

31 May 2026

Krista

Staff was not helpful, won’t stay here again.

Friends

10/10

Exceptional

31 May 2026

Sarah

Staff was excellent! Room was good, loved the size.

Friends_and_family Family

10/10

Exceptional

30 May 2026

John

This is a very nice hotel with an extremely friendly staff and large rooms with a great outdoor balcony.

Friends_and_family Friends

8/10

Excellent

30 May 2026

craig

Room was clean. Staff is very helpful. The outside area has a lot of homeless hanging around the building.

Self

10/10

Exceptional

30 May 2026

Grant

All good. It was a nice place to stay.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Stephanie

Spacious, clean room. Breakfast was delicious in the adjoining restaurant.

Partner

10/10

Exceptional

27 May 2026

Cons

Wonderful stay!

10/10

Exceptional

25 May 2026

Jonathan

Very enjoyable weekend. Would stay again!!

Partner

4/10

Poor

21 May 2026

jeffrey

I've always had nice stays in the past, but this time was a completely 180 from previous. The staff were not as kind or helpful and several charges to my room were added without my knowledge, especially from the pool attendant/bartender who added drinks to my room even though I had already paid for them with my credit card at the point of sale.

Partner

8/10

Excellent

20 May 2026

Christopher

We enjoyed the restaurant, construction across the street from room was not ideal, but that is not the property’s fault. We will be back

10/10

Exceptional

20 May 2026

Bruce

Clean room, valet was super helpful, the bar was amazing. This place was great! My favorite hotel in Denver.

2/10

Poor

19 May 2026

Amber

Far from clean and the rooms & bedding were some of the worst conditions

10/10

Exceptional

18 May 2026

Kelly

The staff were all amazing and so friendly. Everything was spotless and so comfortable.

Friends_and_family Friends

10/10

Exceptional

18 May 2026

Maureen

I mistakenly gave this hotel a 1 “Star” in a previous review. Highly recommend this hotel!

Great location, very walkable, and staff very helpful.

8/10

Excellent

18 May 2026

Tony

Everything can be described with 'good' or adequate, which, for the price point, I have erred upward with 4 stars. The hotel is very non-descript, but needs more staffing at busier times of day. To wit: zero staff at the counter at check in, then all of the sudden 3 people appeared at once; also, when going to get my luggage upon check out, there were no valets present to take my card.
The room was large, with a huge balcony. The desk agent at check in asked if I would like a 'city' or 'sunset' view. Given the orientation of the building, city and sunset are one in the same. I chose 'sunset, which faced nothing particularly noteworthy. The room had everything need for a traveler, lots of plugs, lots of space, and lots of places to put things. The a.c. in the bedroom was tepid; I slept on the fold out couch- the a.c. in there was great. The pool area was nice and clean, with a great view- you just need 2 towels minimum to dry off correctly. The bathroom was clean and roomy, with supplied shampoo and body wash, just no lotion or conditioner- plan accordingly. Overall, it's good, no more and no less. I'd stay here again, just wouldn't seek it out.

Self

2/10

Poor

18 May 2026

Maureen

Clean room, great staff

6/10

Pleasant

16 May 2026

Lauren

Overall I would not stay here again.

Friends_and_family Friends

10/10

Exceptional

15 May 2026

Brian

Very happy I chose to stay here. Everything from the location, the room, the staff, and the food, was on point. If I ever go to the cesspool they call Denver again, then I'll definitely be staying here!

Self

10/10

Exceptional

13 May 2026

Matthew

Solid place

Self

8/10

Excellent

12 May 2026

Megan

Clean, fine hotel

Business

2/10

Poor

12 May 2026

Elimelech

My stay was frustrating from start to finish. The first room had ants all over, so I had to switch. The second room had a broken AC and the temperature climbed to around 80 degrees, making it very uncomfortable. On top of that, the in-room phone didn’t work for calling the front desk or any hotel extensions, and I confirmed with staff that this was the case in all rooms, so I had to go downstairs each time there was an issue. I also requested a wake-up call from the front desk, which never came. Overall, not a good experience.

Business