Sheraton Downtown Denver Hotel

United States , Denver - CO
DENVER, 1550 Court Place
Show on Google | Map

100 reviews shown

10/10

Exceptional

26 Mar 2026

Anna

Great location! Front desk was awesome- felt very welcomed!

2/10

Poor

25 Feb 2026

Jamie

There was no one

10/10

Exceptional

22 Feb 2026

Jonathan

The room was large, and the setup was comfortable. The staff was also friendly at the front desk. The provided humidifier in the room was very useful for Denver's climate.

Partner

10/10

Exceptional

16 Feb 2026

Karen

Convenience, staff, clean!

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Alexandra

Excellent customer service

Business_and_leisure Family

10/10

Exceptional

19 Jan 2026

Jamie

Everything was great

10/10

Exceptional

13 Jan 2026

Jennifer

All excelent

Partner

10/10

Exceptional

06 Jan 2026

monica

Excellent

10/10

Exceptional

05 Jan 2026

Stephen

Courteous staff, clean accommodations

Leisure Family

10/10

Exceptional

31 Dec 2025

Merlina

Clean

10/10

Exceptional

31 Dec 2025

James

Wonderful hotel and staff. Perfect location for any event in Denver downtown area. Right on the main free bus route.

Leisure Family

8/10

Excellent

28 Dec 2025

Barbara Ann

Clean, updated property with some great amenities like the rooftop pool. Service and friendiness of staff was hit or miss, the best being the servers at the bar/restaurant. In the negative column is the "destination fee" (don't know what that means and not all Marriott properties charge that) and the difficult parking situation - way too expensive at the property and difficult dealing with the neighborhood lots. Also, no microwaves in the rooms. Even a Motel 6 has microwaves.

Leisure Family

10/10

Exceptional

26 Dec 2025

Robert

Great staff. Amazing room. Very walkable.

2/10

Poor

22 Dec 2025

Xiaolong

Hotel front is not welcoming, very rude. Breakfast is extremely slow. My waitress didn’t say a single word during entire dining, didn’t bother asking coffee refill, very rude!

Leisure Family

10/10

Exceptional

17 Dec 2025

Sallie

Beautiful hotel, friendly staff, huge comfy rooms, and in a great location for shopping and restaurants! Would definitely stay here again!!

Self

10/10

Exceptional

13 Nov 2025

Amy

breakfast at 16 commons was great, for our business breakfasts-barely any choices for non-dairy eater. Lunch was better for my diet restrictions. drinks in coolers were never cold. Towels are terrible, they are like sandpaper and don't absorb well. I did not need service daily and thought it said every other day, hung towels up and were replaced daily. meetings spaces were actually comfortable, usually they are freezing but no issues.

Business

10/10

Exceptional

28 Oct 2025

Mark

Love staying here. Staff is friendly and the lobby downstairs is awesome :)

2/10

Poor

26 Oct 2025

Jonathon

Well first off vallet completely rude , then the room wasnt even clean opened up a drawer and there were under clothes . Had to call service to come get them and he was rude as hell as well sorry we spent almost 400 to come enjoy the hotel and have a night out. This hotel is the only one we ever stay at when we come to denver , we have always had the beat experience he but this time was the worst ever. I get there was an event going on but you dont need to treat people that way. I know this wont get anywhere but i needed you guys to know . Thanks for treatment us like we were trash.

8/10

Excellent

18 Oct 2025

Peggy

For the most part, it was quiet. The hotel was clean.

Leisure Friends

10/10

Exceptional

08 Oct 2025

Adam

10 out of 10

Business Self

8/10

Excellent

04 Oct 2025

Sara

Nice

Good location

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Albert

Great hotel!

Leisure Friends

6/10

Pleasant

27 Sep 2025

Alan

There was a conference at the hotel and we were given a very poor room and treated as second class guests.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Stephanie

The room was nice.

Partner

10/10

Exceptional

18 Sep 2025

Paz

Excelent

Beautiful and comfortable hotel

Partner

10/10

Exceptional

15 Sep 2025

James

not necessary

4/10

Poor

12 Sep 2025

stephanie

I hate to say the front desk staff is terribly untrained. I had to fight for the breakfast add on I purchased. I paid here on the application, in advance, for the total stay of two nights, and made sure to save my two checkout invoices that showed a zero balance on departure. Two days later they billed my Amex for an additional night when I was long gone. I contacted corporate and now I am waiting, and additionally made a dispute with AMEX for $310. Watch your charges !!!!

Partner

8/10

Excellent

02 Sep 2025

Jeffrey

Pool and pool area was nice, main floor bar area nice.
AC was not working well in our room but maintenance came right away to fix it once we brought it to staff attention.

Leisure Partner

4/10

Poor

31 Aug 2025

Katharine Parker

Crowded with convention

10/10

Exceptional

21 Aug 2025

Leah Nicole

The property is located in an easy area for walking around and it’s very large. The king suite is very spacious. Comfortable bed and well appointed amenities

Leisure Friends

8/10

Excellent

21 Aug 2025

Nicole

It was a great location for my business trip. The property is clean, and the bed is comfortable for me.

Business Self

10/10

Exceptional

18 Aug 2025

Chelsea

Super nice facilities for a great price. They have good food and cocktails, perfect location for shopping and restaurants, and the pool was super! Will definitely stay again.

Business_and_leisure

4/10

Poor

18 Aug 2025

Lezlie

It is downtown with great walkability to shopping, movies, restaurants, bars and entertainment. Scooters everywhere for quick transportation. A few homeless in the area but also well lit and patrolled by police. Felt safe and had a cool vibe. Hotel online check in was not great, ended up just checking in at the hotel desk. Not friendly. Maid service was knocking on the door at 8:10 am on check out day. Dang!! Thought I was on vacation! Not cool!

Leisure Family

10/10

Exceptional

12 Aug 2025

Daniela

Food options for the conference were excellent and relatively healthy. Internet access was not great - slow, and had to keep checking back in. The room and the bed were very comfortable. Great location in the heart of downtown Denver.

Business

10/10

Exceptional

10 Aug 2025

Regine Thermy Jean

I actually enjoyed my stay. Staff was pleasant and very helpful.

Business Partner

10/10

Exceptional

10 Aug 2025

Timothy

Excellent stay

Excellent stay, clean rooms, rooftop pool, game room, and importantly great staff. Thank you!

Friends_and_family Friends

10/10

Exceptional

08 Aug 2025

Ozlem

8/10

Excellent

29 Jul 2025

Cindy

The outdoor pool with DJ and bar!

4/10

Poor

28 Jul 2025

Byoung-Do

They added $27+tax of destination charge per night. It was a hidden fee added on top of the reservation price I had already paid through Expedia, which makes the total amount of payment way more expensive. It was not clearly stated during the reservation process, and the hotel staff was very rude about explaining the unexpected hidden fee.

Business Family

4/10

Poor

27 Jul 2025

Chad

I was charged more than quoted on Expedia.. one of the rooms had electrical issues as in it going out multiple times and the tv was messed up too. they tried to blame on us for plugging things in. We had to switch that room and plugged more things in and had no problems. We asked for a refund for that night but only got half. For the price the rooms were very basic and the doors to the bathrooms were hard to move. The pool was smaller than i thought. The fees are ridiculous. I paid 65 dollars for parking for each day i was there and they valet parked my car 2 separate times... thats it... extra authorization on my card after my check in.... could have spend 500 less and had a similar experience at another location. Staff was nice. Best part by far was the ability to simply walk out onto the 16th street mall.... location to restaurants and shopping was fantastic... just disappointed in what i paid vs actual experience.

Leisure Family

10/10

Exceptional

27 Jul 2025

anu

Convenience is everything and this property has all the Convenience to everything.

6/10

Pleasant

08 Jul 2025

Gabriel

We arrived around 7 pm and ur room wasn’t ready for us.

Leisure Family

10/10

Exceptional

06 Jul 2025

natalia

Nice place

Leisure Partner

6/10

Pleasant

06 Jul 2025

Susan

The location was good, the bed comfortable, shower worked. The laundry required putting $10 in an app that didn’t work, after being told a credit card would work and it didn’t. Although I paid an extra $27 + tax PER DAY for a destination fee, it only provided extra WiFi and $20 off on food and beverage WHEN BOUGHT AT HOTEL ( and a tiny dessert for two if I got back to the hotel before 6.) Credit for food & bev not cumulative, and not provided when we didn’t remember to buy breakfast at the snack bar, although still charged the full $27. Not a good deal. Since they didn’t have room for our van at a cost of $64 a day, we found a cheaper lot 2 blocks away via SpotHero, through no help from valets.There was no room service menu in the room. The breakfast buffet cost $28 plus tax and tip. $250/night was a lot for us. Our room was the longest possible walk from the elevator. No tub. Could request a microwave delivered, since not in the room. A lot of construction on 16th mall.

Leisure Partner

6/10

Pleasant

05 Jul 2025

Gary

Not here next time

Room clean but had a corner room main part A/C worked but bedroom was a furnace

Partner

6/10

Pleasant

03 Jul 2025

Verified traveler

Probably wouldn’t go back to this location, the staff were rude. The only nice people were the valet drivers. Very clean and very comfortable and 10/10 state of the art gym.

Friends_and_family Family

2/10

Poor

01 Jul 2025

Colby

Didn’t get to stay, had a break in. Just know that when I didn’t make it They charged me in full for all 3 days. Even if I showed up the second day I would have not been able to stay and still be charged in full.

Leisure Partner

10/10

Exceptional

30 Jun 2025

Bethany

Great location!

Leisure Friends

8/10

Excellent

27 Jun 2025

Sandra

Two towers

It's a little confusing having two towers on different sides of the street. It made finding the meeting areas challenging.

Business

8/10

Excellent

26 Jun 2025

Sethuram Balaji

Good location. Rooms are small though

Business

6/10

Pleasant

22 Jun 2025

Amita

Was very disorganized. Called the guest service several times for replenishment of tea and water and every request took at least two times. My medical conditions require that I intake plenty of fluids at all times especially water and that was very difficult to get. It was not a request just for the ordinary reason, but it was a necessity and put my health at risk.

Business

10/10

Exceptional

14 Jun 2025

Mary Ann

Great hotel with Awesome food and drinks. Hotel is very nice. Great shopping and restaurants around. Had a Great time.

Business_and_leisure Family

6/10

Pleasant

04 Jun 2025

Devin

The lobby was so loud and there wasn’t very many guests checking in. Everything echoed so bad I had to lean in close just to hear my person checking me in and we were already 2 feet apart. Parking and navigation is awful. The hotel parking signs you can’t see so I had to park in a paid parking lot 2 blocks away. Nice hotel but I won’t stay here again.

Business Self

8/10

Excellent

18 May 2025

Angela

The front entrance was hard to locate. When i called the hotel to get specific directions, the hotel rep acted annoyed that she had to explain where we needed to go for check in. We weren’t the only ones who had a hard time, there was a group of kids arriving in a bus who couldn’t find the entrance either. So annoying.

Leisure Family

10/10

Exceptional

21 Mar 2025

Laura

Great conference hotel! Rooms are exceptional, well taken care of. Staff is great! Many food options, too.

Business Self

2/10

Poor

20 Mar 2025

Verified traveler

Horrible customer service

The customer service has turned out to be horrible. There was a mix up in the dates for the reservation. It was off by one day and needed to be modified. I did not cancel my stay a modification was made for the dates. So I am being charged $369.24 cancellation for the stay even though I didn’t cancel. I was advised the modification could be made when I called and would not be charged a cancelation fee. I am at a complete loss, there is zero understanding, empathy for the situation.

Friends_and_family Family

10/10

Exceptional

21 Feb 2025

Georgia

I was there for a conference and now will always be staying at this hotel when i am in town.

Business Self

10/10

Exceptional

17 Feb 2025

Stephanie

It was very clean, it had a lot of areas for seating in the lobby, which was great as we were there for a dance competition. There were also a lot of great options for food in the hotel and nearby.

Business_and_leisure Friends

8/10

Excellent

16 Feb 2025

Lacy

Good stay

Nice hotel, lots of amenities on lobby and surrounding area. Beds a little former than I like. Rooms clean and easy to get around hotel and conference area.

Friends_and_family Family

8/10

Excellent

15 Feb 2025

Alan

Big hotel with lots going on. Food was excellent and staff on top of things.

10/10

Exceptional

09 Jan 2025

Nathaniel

Decent

10/10

Exceptional

02 Jan 2025

Paula

It was beautiful and more than we expected!

Partner

6/10

Pleasant

01 Jan 2025

Carolyn

This is the second new years I stay at the Sheraton and will likely be my last. We checked in and the room key stated we would be in room 794. After over 30min of trying to find a non exist room, we learn it should have been 724. The bed was hard and the sheets/towels were rough so if you value that, this is not a good hotel to sleep in. We check out and our bill is charging us $64 for valet parking. I asked the person checking us out why it was $64 as Expedia notes $59. She said it changed like 2 months ago and the website is not updated. Its only a $5 difference, but its about the principal of what you advertise and there was no intention in making it right. Afterwards, I review my bill and its further charging us $54 dollars at the 19th Commons Bar. I had to go back as it also was not accurate based on the bill I signed. The last person that helped me was at least helpful and removed the charge after looking further into it. Look at your bill closely after check out!

10/10

Exceptional

01 Jan 2025

Johnnie

Bringing in 2025

New Years Eve! Amazing stay. Some road construction at the entrance which makes check-in process challenging but staff was very welcoming. I would stay here again definitely!

Partner

10/10

Exceptional

22 Dec 2024

Jeremy

Great hotel. Convenient and close location.

Business

10/10

Exceptional

15 Dec 2024

Edwin

We were in Denver for the Christmas market and lights at the Capital. The Sheraton was a great choice, very easy walk to all the events.

It was nice to come back to a clean and quiet room, great night sleep!

Would recommend and go back next time we are in Denver, Thanks!

Leisure Partner

10/10

Exceptional

25 Nov 2024

Sylvia

Great stay

Business Partner

10/10

Exceptional

23 Nov 2024

Zoraya

Totally recommend

We have a great time beautiful hotel , excellent service and walkable distance to restaurants and shops

Friends_and_family Family

10/10

Exceptional

26 Oct 2024

Aliah

Everything was amazing and all the staff was so helpful

10/10

Exceptional

18 Oct 2024

heath

Great place to stay, not much more to say. Can’t go wrong with this place

Business Family

8/10

Excellent

14 Oct 2024

Jeff

Decent overall stay in Downtown Denver

Overall the stay was fine, the two buildings wasn't as great dealing with up one elevator, across a skyway, and up another was annoying to get out, and to pay $55/day for breakfast? Not that great along with the $25/day 'resort fee' that every hotel seems to use nowadays. Otherwise, the employees were great. Very friendly, the construction sucked around town, but otherwise close to everything needed.

Partner

10/10

Exceptional

08 Oct 2024

crystal

Property is fabulous, just been numerous years of road construction.

Leisure Partner

10/10

Exceptional

22 Sep 2024

Stephen

Would stay again

Loved our room, lots of space, clean, quiet.

Friends_and_family Family

10/10

Exceptional

20 Sep 2024

jim

a lovely hotel

Great service, attention and comsideration. Perfecrtlocation to see mountains and hike.

Partner

10/10

Exceptional

16 Sep 2024

Janette

It was freezing in the hotel is the only complaint.

Leisure Self

8/10

Excellent

08 Sep 2024

Nice place. Spread out over two buildings. Lots of construction. Nice pool.

Leisure Self

10/10

Exceptional

03 Sep 2024

John

Fantastic hotel

Leisure Self

8/10

Excellent

01 Sep 2024

Amy

For $500 a night, it could at least offer free coffee. The Yard House restaurant attached had amazing food!

Leisure Family

10/10

Exceptional

25 Aug 2024

Patricia

I really enjoyed the quick, easy check-in. The front desk staff was very courteous and friendly. Everything was amazing, and the bartenders, especially Vin at the lobby bar and Paola at the pool bar were amazing, a great representatoon of the staff at this Sheraton. One of the managers, James, came by to make sure everything was to my liking, and I assured him it was. This was a special occasion for my 60th birthday, and i couldnt be happier with how it all turned out. Thank you to everyone at the Sheraton Denver Downtown for helping this be the perfect weekend.

Leisure Self

10/10

Exceptional

24 Aug 2024

deMarie

The staff was incredible. The construction around the hotel was noisy and disruptive.

Leisure Partner

8/10

Excellent

16 Aug 2024

Verified traveler

Room type that was reserved was not available at checkin. Received an "upgrade" with two smaller beds versus the King reserved

Business

10/10

Exceptional

05 Aug 2024

maureen

I liked that the hotel was close to many good places to eat. It was also very close to the venue we were going to for a concert.

Leisure Friends

10/10

Exceptional

02 Aug 2024

Kelly

Very nice hotel! The pool is clean and quiet. Rooms are great

Leisure Family_with_children

4/10

Poor

30 Jul 2024

Erin

I booked this property because it stated a roof top pool, luxury, but the pool is located on the 5th floor in between buildings with no sun. There is a bar at the pool but there was no staff to assist. The king bed rooms are extremely small. Our refrigerator smelled horrible and didn’t keep our drinks cold. The a/c does not work well and the room was kept pretty warm. There are 2 buildings that you have to travel back and forth to get to the pool or the bar or your room and parking. Overall we were not satisfied and will not be returning to stay any time in the future.

Leisure Family

8/10

Excellent

28 Jul 2024

William

Great experience for the price

Business

10/10

Exceptional

20 Jul 2024

Javier

Great place!

10/10

Exceptional

14 Jul 2024

crystal

Beautiful views all around of the tall downtown buildings, staff were super helpful despite confusing parking situation with the construction areas, and superb rooftop outdoor pool.

Leisure Family

10/10

Exceptional

12 Jul 2024

Nicole

Great Staycation

Great staycation for a concert in town. The property was nice and upgraded. Only bummer was, the in room phone didn't work so all questuons had to be asked in the lobby. And we couldn't get pillows for our sofa bed after 2 calls from our cell. But we enjoyed the F&B credit, great location and it was a great lobby area with lots of action happening. We've stayed at The Crawford, The Brown, The Oxford and we were surprised that The Sheraton was so modern and kind of cool. We'll make sure to stay here again because you cant beat the price.

8/10

Excellent

08 Jul 2024

Shaun

16 Street was torn up. Not your fault. It made accessing the hotel inconvenient.

Leisure Family

10/10

Exceptional

08 Jul 2024

Allen

Excellent stay! Friendly staff, clean room, great pool!

Leisure Family

10/10

Exceptional

06 Jul 2024

Christian

Awesome hotel. Will most definitely be staying in the future!

10/10

Exceptional

21 Jun 2024

Yvette

Great stay! Loved the pool day - was very fun - bring chairs just in case if you can.

Leisure Partner

4/10

Poor

12 Jun 2024

david

Bad service

This is the second time we’ve stayed at this hotel. The first time was for the Taylor Swift concert and the service was poor, but we gave them a pass thinking it was a busy weekend.
This stay was just as bad.
There won’t be a third.

Friends_and_family Family

10/10

Exceptional

25 May 2024

Machion

Nice place

Business Self

4/10

Poor

19 May 2024

William

Bad experience.
We were placed in another tower at the reception far from the hobby. Air conditioning didn't work properly for our taste. Small room. The front desk staff were not friendly but polite, they are not oriented to solve problems. We needed an hour more to pass the checkout and they couldn't extend it. The manager didn't take us.

Partner

8/10

Excellent

18 May 2024

Dallas

Super breakfast, great wait staff. Felt ambushed by the "resort" charge. Nice guitar player at the bar from 5-7.

Partner

10/10

Exceptional

30 Apr 2024

Rodolfo

Nice

10/10

Exceptional

30 Apr 2024

Andrea

My favorite stop in Denver

I have purposely selected this hotel since I stayed there for the first time. Service is amazing and has everything you need all together.

Business

10/10

Exceptional

26 Apr 2024

Qaiser

Excellent stay. Spacious clean room. Excellent food. Pleasant staff. Great amenities. Close to lots of sightseeing, shopping and restaurants. Would definitely love to stay here again.

Business_and_leisure Family

6/10

Pleasant

21 Apr 2024

Machion

I stayed two days but no room cleaning the whole time there