Azure Lofts And Pool

10/10

Exceptional

14 May 2026

Sean

Staff was fantastic. Rented a moped from a friend of front desk girl and it was a game changer! $45/day gave us independence and mobility to do whatever we wanted, whenever we wanted. Azure is north of the airport which gave us quiet nights and a sense that we weren’t in an urban area while still being only a 5 min ride to everything

10/10

Exceptional

09 Mar 2026

Christopher

Good, reasonably priced option if you don't mind walking 15 minutes to get to where all the action is. Nice pool. Quiet, relaxed. Good breakfast, nice staff.

Self

4/10

Poor

02 Oct 2025

Kevin

The staff was excellent. They help my wife organize my room before we arrived for my birthday! They even help get me a cake. The hotel was not very clean. I had roachs in the bathroom. The last day the air conditioning was broken for the night and next day. The breakfast was ok but very limited. The staff was very helpful but the hotel was below average. Pool was average and the view was beautiful from the rooftop

Leisure Partner

2/10

Poor

30 Aug 2025

Diana

We did not stay. Room was not ready at check in. No towels in the pool. Room AC did not work. TV was not visable and the back was full of rust. The shower was slippery and in poor conditions. The stove in the room did not work and had cables coming out of it. The staff was trying for us to do trip with them instead of the QR code provided by the hotel. It was fishy not all that is on the pictures at all. We left and found other accommodation the never answer the phones or messages and did not check us out even though we told them to is was horrible.

10/10

Exceptional

06 Jul 2025

jose

Good

4/10

Poor

03 Jul 2025

Vasile

Not recommended. They lack customer service skills on every aspect

Leisure Family_with_children

10/10

Exceptional

30 Apr 2025

Maude

Best place affordable price warm welcome

This is a very nice place. The location is very good (10 minutes walk to the centre and 5 minutes to the nice beach). I liked the small kitchen, quiet pool on the roof and the breakfast.

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Nestor

Excellent for a family — offers 2br. Plenty of space for vacation — kitchenette - nice option ..

Roof top - excellent view —. Close to rest ….
Good option in San Andrés …

Leisure Family_with_children

10/10

Exceptional

26 Feb 2025

Manuel

Great place to start

8/10

Excellent

18 Dec 2024

Saveth

Staffs were great, but not really any warm water when your trying to take a shower in my room . It would only last for under 5 minutes everyday and you'd have to shower in cold water afterwards.

Leisure Self

10/10

Exceptional

30 Nov 2024

Emerson

Very recommended. Thanks. For all I visited again in the future

Leisure Partner

6/10

Pleasant

08 Nov 2024

Iderman

Not as good as thug

Leisure Partner

2/10

Poor

06 Nov 2024

Alexander

They lied about where there located far from beach in a bad area pictures shows as if your right on the beach your far away a 25,000 peso ride on a taxi to the beach didn’t even stay for the night and the refused to refund would never stay or recommend this place

6/10

Pleasant

20 Aug 2024

William

Not in a good location. Across the street from a school where the band practiced all day. Dogs barking roosters crowing constantly. Nothing within walking distance

Leisure Partner

2/10

Poor

18 Aug 2024

William

It is trash

6/10

Pleasant

30 Jul 2024

Deborah

STAFF WAS GREAT. VERY VERY HELPFUL. HELPED US WITH EVERYTHING WE NEEDED AND WE HAD A GOOD STAY OVER ALL. BUT IF IM BEING HONEST ABOUT THE HOTEL ITS SELF ITS PRETTY DATED. THE SHOWER HEAD WAS RUSTY. DRAWERS WERE CROOKED. ALL THE KITCHEN STUFF WAS RUSTED AND UNCLEAN. BUT THE WORST WAS PROBABLY THE AC WASNT REALLY COOLING DOWN THE WAY ONE WOULD WANT WHEN SLEEPING AT A HOTEL ROOM. I WOUDNT STAY HERE AGAIN FOR THAT REASON ALONE.

Leisure Family_with_children

4/10

Poor

19 Jul 2024

Neme

Only imagine.

Leisure Family

4/10

Poor

14 Jun 2024

Ingrid

The staff was super friendly, however we ended up paying $250 the night in San Andres. The bathroom floor was not done properly and it will get sticky, they o my give you one key card and it’s impossible to leave the room if you are traveling with a friend, and this hotel is really far away from the main area. For this price you can definitely stay somewhere else.

8/10

Excellent

05 Jun 2024

tania

Check in is strange, they walk you to your room & show you that the linens, towels are not stained (tell you that if you stain them there will be an additional costs) show you that the AC & TV are in working condition. Tell you that if anything breaks you will be responsible. Then during check out they come inspect your room. Breakfast was good. **This property is not beach front. They will let you check out late :)

Leisure Family

10/10

Exceptional

19 May 2024

Danny

👍

Leisure

2/10

Poor

13 Mar 2024

Michael

Very dirty and outdated hotel. Hotel staff was very rude. Our room was very dirty. Our bathroom was like 10 years old with mold and rusty shower head. Broken TV. Pool was closed at 7pm. Very limited breakfast only until 9.30am

Leisure Family

2/10

Poor

04 Sep 2023

Rochel

Horrible experience all around.

Leisure Friends

8/10

Excellent

24 Aug 2023

Verified traveler

All is ok, except that daily cleaning service DOES NOT INCLUDE KITCHEN. YOU MUST AS A GUEST TO LEAVE THE KITCHEN IMPECCABLE OTHERWISE YOU WILL GET CHARGED A PENALTY FEE. In all hotels all around the world, I have never been instructed to wash kitchen. MUST BE INCLUDED WITH OVERALL CLEANING, MAKES NO SENSE.

Leisure Family

10/10

Exceptional

14 Aug 2023

Diane Ivette

a little bit far from beach but place is great.

Leisure Family

10/10

Exceptional

18 May 2023

Louis Martial

Great staff, helpful. Multilingual. Have lots of suggestions for you if you inquire about yours, and things to do around the island. Super clean rooms, rooftop pool with overview of the surroundings. Rent a buggy and go to la Piscinita. Eat at the local restaurant which is a minute or two. Eat at Atipico food and drinks. The best spot for delicious dinner.

Leisure Friends

8/10

Excellent

22 Apr 2023

Mikhail

The hotel is decent, friendly people, the breakfast is ok could get little better.

Business_and_leisure Family

2/10

Poor

21 Mar 2023

IZIDRO

Extremely bad service.may be good fir same animal s to stay there but not my dog.

Leisure Family

2/10

Poor

19 Mar 2023

Robert

Was to expensive for the facility then for Two night we not have electricity for like one hour & one day with not water service.

Leisure Pet

10/10

Exceptional

05 Mar 2023

Jose

The property was close to a popular area so we did not have issues renting transportation and book activities. The rooms are clean and is cleaned everyday. The pool was clean and the view is amazing. Staff on the phone needs more customers service but in person they are more friendly. Breakfasts was good considering what's on the streets. Air conditioning is not on unless you are in the room and use your keycard. Great way of saving energy. Overall the hotel experience is great! Yes!!! I would stay here again!

Leisure Friends

8/10

Excellent

23 Jan 2023

Ryan

Very nice staff and space. Great breakfast each morning. A little far from the beach but still walkable. Had several things not work perfectly. My biggest complaint would be the terrible WiFi. Only accessible in the lobby. Need a booster or more boxes

Leisure Partner

2/10

Poor

08 Sep 2022

Javier

Everything was overpriced I felt I was being used for my usd

Business_and_leisure Self

10/10

Exceptional

01 Aug 2022

Hernando

The customer service was amazing , everything in this place was great

Leisure Partner

10/10

Exceptional

05 Jun 2022

Margartia

Everything was excellent

Leisure Family_with_children

10/10

Exceptional

01 Jun 2022

Liliana

Me gusto las instalaciones, sin embargo la piscina tenia mucho cloro, los vidrios de baño no estaban limpios, de la ducha se salía el agua al momento de bañarse con lo cual el baño se inundaba completamente, se reporto pero el personal parecía no tener interés por prestar un buen servicio al cliente, hace falta que vendan así sea bebidas no alcohólicas.

Leisure Family

10/10

Exceptional

26 Apr 2022

Carolina

Felt like home.

Azure staff amazing!!! Breakfast delicious. Helped us navigate in the island at all hours of the day. Luz is amazing, super helpful.

2/10

Poor

03 Nov 2021

Omer

Worst hotel that I have ever seen. I didn’t stay , I left after 1 hour waiting for my room at 4 pm.

Leisure Family

4/10

Poor

21 Jun 2021

Verified traveler

Ok Hotel, nice breakfast and ok Staff

Leisure Family

2/10

Poor

31 Mar 2021

Verified traveler

Property doesn't have any hot water, they clean the rooms every other day, toilet paper you're allowed only one roll every two days, it shows yo be right by the beach, beach is 5 blocks away needs a lot of upgrades, very very disappointed....... Eduardo Cruz

Leisure Partner

4/10

Poor

08 Feb 2020

Verified traveler

This hotel is not finished. There is building work going on. Exposed riser cupboards with electric wiring showing. Drilling and banging going on and The side of the hotel is a disgrace. The view from our room was disgusting.

Leisure Partner

2/10

Poor

23 Jan 2020

Verified traveler

I wasn’t going to write a review because this hotel was just so meh, but after our last night there I felt compelled to write a review.

As another person said, yes our view was of an abandoned lot with some junked out cars, dogs barked all night and roosters ensured we were up at 5.
The shower didn’t work at all so simply rotated between cold and scalding hot no matter where the dial was set, breakfast sucked, I could go on...
All this is to be expected to some degree when staying in a place like this, I get it and I take it in stride.

One thing really put me over the edge with this place, and that was when we lost our room key the final night of our stay. I don’t speak Spanish, but know a little bit and was told what I thought was at $15.000 cop fee to replace the key. I said whatever, then get dinged with a bill for $50.000 cop (almost $20 USD) - for a plastic key that literally any other hotel in the world would replace for free.

I found this to be completely ridiculous and combined with our pretty weak experience otherwise I would absolutely stay away, especially at the extremely high nightly rates they charge. If I can deter even one person from staying here I’ll be happy.

Leisure Partner

8/10

Excellent

10 Jan 2020

Verified traveler

Rooms were very nice, pool was beautiful. The breakfast unfortunately was not good, cereal was stale and not much else to choose from. Overall service was good and the place clean.

Leisure Family_with_children

6/10

Pleasant

19 Jul 2026

Gabriela

O Hotel não responde e-mail ou mensagens no app. Tivemos uma alteração do voo, comunicamos a empresa antes e quando chegamos lá, nossa reserva tinha sido cancelada por eles, nosso apto entregue a outra pessoa e no site marcava que tínhamos feito o check in no hotel, ou seja, eles ganharam duas vezes pelo mesmo quarto. Tivemos que ficar em um menor, sem água quente por três dias e com apenas 3 camas para 4 pessoas em um único espaço que mal cabia as malas abertas, até um similar ao nosso ser desocupado e o pagamento ja tinha sido feito pelo app. O quarto é estilo loft com pratos e copos, mas eles não fornecem detergente ou bucha e cobram taxa de 80 reais se você deixar alguma louça suja e as camareiras lavarem e nada disso é avisado na entrada para que você possa lavar ou escolher pagar a taxa, esse valor foi cobrado por 1 prato, 1 tigela e 2 talheres. O elevador passou os 10 dias que estivemos lá sem funcionar e todos os dias havia promessa de consertar. Estávamos hospedados no 3° e depois 4° andar e subimos e descemos com as malas sem que houvesse funcionário para se oferecer para auxiliar. O café da manhã era razoável, mas o café era fraquíssimo, imbebível sem leite. As pessoas da recepção, porém eram atenciosas e simpáticas, especialmente a Kelly e as toalhas sempre eram trocadas e toalhas para praia e piscina eram fornecidas em separado. A piscina tem uma vista incrível do alto de San Andrés

Friends_and_family Family

10/10

Exceptional

19 May 2026

Wilson Afonso

O hotel é maravilhoso. Fica a uns 25 minutos de caminhada do centro e uns 15 da praia mais próxima. Para que tem dificuldade de mobilidade terá que tomar um taxi. O hotel é bem próximo ao melhor supermercado da ilha o D1. E próximo de um mercado municipal de pescado. Onde sirvem um bom almoço. Doaeroporto 20 minutos de caminhada. O sol é forte.

8/10

Excellent

04 May 2026

Daniel

Hospedagem com bom custo benefício e bom café da manhã. Pecaram quanto ao chuveiro, que muitas vezes não esquentava a água adequadamente, mesmo após análise técnica.

Friends_and_family Friends

8/10

Excellent

08 Apr 2026

Juan Pablo

Habitación cómoda, con aire acondicionado, desayuno estaba bien. La zona queda cerca al aeropuerto

10/10

Exceptional

13 Mar 2026

huver

Muy

Partner

6/10

Pleasant

02 Oct 2025

Xiomara Andrea

Queda un poco retirada de la playa y muy solo en la noche

10/10

Exceptional

28 Jul 2025

Verified traveler

sorpresa

ageable sorpresa hotel completamente renovado ,limpio y servicio impecable.
comida en la noche a la carta deliciosa si a usted le gusta los frutos del mat no se arrepentira.
desayuno bien pero le falta un poco de frutas .
Mismo si esta cerca del aeropuerto no se escucha mucho y de vez en cuando en la manana

Partner

6/10

Pleasant

01 Apr 2025

Tianne

Razoável

Depois de um voo cansativo no total de 8h do Brasil x Bogotá x San Andrés. Reservamos um quarto com vista parcial ao mar. Colocaram a gente com vista a um terreno baldio e totalmente sujo (segundo andar) e quando questionamos informaram que o nosso quarto estava ocupado por outros hóspedes. Na hora de tomar banho, a água no chuveiro não esquentava. A Sra da recepção me ajudou levando um balde para o meu quarto, para esquentar a água no fogão e tomar banho.
No outro dia fui atendida pelo o Sr Peter, que em prontidão, chamou um rapaz pra consertar e descobriu o fusível tinha queimado, por isso a água não estava esquentando. Na parte da tarde, ele nos mudou de quarto e fomos para o quinto andar. Porém, do mesmo lado desse terreno baldio, horrível. Mas estávamos no alto e com vista para o mar e não sentíamos cheiro de podre q vinha desse terreno (lembrando q o terreno ao lado,não tem nada a ver com o hotel).
A vista da piscina é incrível, fica no último andar.
Obrigada Sr Peter, por ter resolvido a nossa situação e tbm a senhorita que me ajudou com o balde.

Partner

6/10

Pleasant

26 Jan 2025

Verified traveler

O hotel em geral é bom e arrumado, mas tivemos alguns problemas com o ar condicionado do quarto que estava quebrado. Pedimos para que nos mudassem de quarto e depois de insistirmos bastante nos trocaram.
Ainda assim, tivemos problema com o ar que parava de funcionar e a luz que caia.

Partner