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Residence Il Lago

Cluj Napoca · Romania

Dunarii Street Nr.20B Bl.C, 20B BL.CView location

9.2/10Excellent198 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Neighborhood9.2/109.2
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Il Lago

Are you planning a trip to Cluj-Napoca for business, leisure, or perhaps dental treatment? Look no further than Residence Il Lago, opened in June 2017. With its welcoming and professional atmosphere, our hotel provides a comfortable stay in the heart of Transylvania.

Located just 10 minutes from the airport and city center, we're conveniently situated near Iulius Mall, offering shopping, dining, a swimming pool, fitness center, and spa. Enjoy the nearby Gheorgheni Lake, a green oasis perfect for jogging, tennis, or cycling.

Reception is open from 8:00 am to 10:00 pm, with check-in from 3:00 pm to 10:00 pm and check-out by noon. Self-check-in is available after 10:00 pm for guests who have prepaid.

We offer underground parking (subject to availability), outdoor parking for minibuses, and accept small pets (under 5 kg) for a fee of 10 euros per night. Room and apartment cleaning and maintenance services are available until 2:30 pm. For further details, contact us at +40 758 244 398 or contact@residenceillago.

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ro. An emergency number (+40 758 244 349) is available after hours (additional fees may apply). We look forward to your visit!

When you stay at RESIDENCE Il Lago in Cluj-Napoca, you'll be in the business district, within a 5-minute walk of Iulius Mall Cluj and Gheorgheni Lake. This hotel is 0.3 mi (0.5 km) from Iulius Park and 0.5 mi (0.8 km) from Faculty of Economics and Business Administration.

Make yourself at home in one of the 32 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes, and housekeeping is provided daily.

Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator.

Popular amenities

Free WiFi
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Pet fee: EUR 10 per pet, per night
    • Service animals are exempt from fees
    • Late check-in fee: EUR 10 for check-in between 10 PM and 7:00 AM

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    Romanian

    Spanish

Nearby attractions

Iulius Mall Cluj 0.3 km / 0.2 mi
Gheorgheni Lake 0.3 km / 0.2 mi
Iulius Park 0.3 km / 0.2 mi
Faculty of Economics and Business Administration 0.8 km / 0.5 mi
Expo Transilvania 0.9 km / 0.6 mi
Gheorgheni Sports Center 1.4 km / 0.8 mi
Centrul Medico-Chirurgical Interservisan 1.4 km / 0.9 mi
VMax 2.2 km / 1.4 mi
The Office Business Center 2.3 km / 1.4 mi
Maestro Business Center 2.5 km / 1.5 mi
Record Park 2.5 km / 1.6 mi
Palace of Justice 2.7 km / 1.7 mi
Tailors' Bastion 2.8 km / 1.7 mi
National Theatre 2.8 km / 1.7 mi
Avram Iancu Square 2.8 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2017
  • Total number of rooms: 32
  • Number of floors (main building): 5
  • Number of floors (annexe): 5
  • Twin rooms: 4
  • Double rooms: 10
  • Junior suites: 1
  • Apartments: 10
  • Triple rooms: 3
  • Superior rooms: 3
  • Accessible rooms: 1
  • hotel
Show 35 more facilities & services
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Ski slopes
  • Entertainment Area
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • Garage
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Secure parking
  • Smoke detector
  • Hotel safe
  • Lift access
  • Terrace
  • Luggage room
  • Towels and bed linenExtra charge
  • Non-smoking area
  • Smoking area
  • PhotocopierExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE SUPERIOR QUEEN BEDTRIPLE • SUPERIOR QUEEN BEDTPL.QN-SU

    Photos are not available for this room type.

    Residence Il Lago

    TRIPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    Residence Il Lago

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Cable TV
    • Satellite TV
    • Welcome pack
    • Slippers
    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Mini fridge
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Residence Il Lago

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Residence Il Lago

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Residence Il Lago

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIOR • 1 Bedroom • 32 m²TPL.SU
    TRIPLE SUPERIORPhoto unavailable7 photos

    Residence Il Lago

    TRIPLE SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Room amenities

    • Hairdryer
    • Smoke detector
    • Electric Kettle: 1
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Central heating
    • Wheelchair-accessible
    • Mini fridge
    • Wi-fi
    • Internet access
    • Bathroom: 1
    • Toiletries
    • Slippers
    • Welcome pack
    • Cable TV
    • Shower
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Residence Il Lago

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Residence Il Lago

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PENTHOUSEAPARTMENT • PENTHOUSE • 2 Bedrooms • 100 m²APT.P6
    APARTMENT PENTHOUSEPhoto unavailable13 photos

    Residence Il Lago

    APARTMENT PENTHOUSE

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    100 m²
    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.P6

    Room amenities

    • Welcome pack
    • Desk
    • Toiletries
    • 220V power supply
    • Microwave
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Wi-fi
    • Shower: 1
    • Bathroom: 1
    • Wheelchair-accessible
    • Terrace
    • Balcony
    • Living room: 1
    • Central heating
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Electric Kettle: 1
    • Towels and bed linen at surcharge
    • Dining Area
    • Children share the bed with parents
    • Cable TV
    • Make-up mirror

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 32 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable7 photos

    Residence Il Lago

    DOUBLE SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Balcony
    • Wi-fi
    • Toiletries
    • Slippers
    • Make-up mirror
    • Welcome pack
    • Cable TV
    • Housekeeping
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Mini fridge
    • Individually adjustable air conditioning
    • Central heating
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Residence Il Lago

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 60 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable17 photos

    Residence Il Lago

    APARTMENT TWO BEDROOMS

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width, Sofa bed
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • Towels and bed linen at surcharge
    • Electric Kettle: 1
    • Shower: 1
    • Bathroom: 1
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Living room: 1
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Wheelchair-accessible
    • Balcony
    • Microwave
    • Hairdryer
    • TV
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Welcome pack
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Children share the bed with parents
    • Dining Area

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 32 m²SUI.ST
    SUITE STANDARDPhoto unavailable8 photos

    Residence Il Lago

    SUITE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Hairdryer
    • TV
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Desk
    • Cable TV
    • Children share the bed with parents
    • Dining Area
    • Library

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT LAKE VIEWAPARTMENT • LAKE VIEWAPT.LK

    Photos are not available for this room type.

    Residence Il Lago

    APARTMENT LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Residence Il Lago

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIOR • 1 Bedroom • 40 m²APT.SU-1
    APARTMENT SUPERIORPhoto unavailable5 photos

    Residence Il Lago

    APARTMENT SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU-1

    Room amenities

    • Desk
    • Towels and bed linen at surcharge
    • Hairdryer
    • Shower
    • Electric Kettle: 1
    • Slippers
    • Welcome pack
    • TV
    • Internet access
    • Fridge
    • Individually adjustable air conditioning
    • Central heating
    • Living room: 1
    • Terrace
    • Wheelchair-accessible
    • Cable TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 32 m²JSU.ST-1
    JUNIOR SUITE STANDARDPhoto unavailable7 photos

    Residence Il Lago

    JUNIOR SUITE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Room amenities

    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Welcome pack
    • Central heating
    • Individually adjustable air conditioning
    • TV
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Tea and coffee making facilities
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Cable TV
    • Satellite TV
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Residence Il Lago

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Individually adjustable air conditioning
    • Smoke detector
    • TV
    • Hairdryer
    • Shower
    • Internet access
    • Cable TV
    • Welcome pack
    • Make-up mirror
    • Mini fridge
    • Central heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Residence Il Lago

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONY • 1 Bedroom • 16 m²DBL.BL
    DOUBLE WITH BALCONYPhoto unavailable4 photos

    Residence Il Lago

    DOUBLE WITH BALCONY

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Room amenities

    • Bathroom: 1
    • Welcome pack
    • Satellite TV
    • Cable TV
    • Electric Kettle: 1
    • Shower
    • Hairdryer
    • TV
    • Internet access
    • Mini fridge
    • Slippers
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH TERRACEAPARTMENT • WITH TERRACE • 2 Bedrooms • 60 m²APT.TR
    APARTMENT WITH TERRACEPhoto unavailable6 photos

    Residence Il Lago

    APARTMENT WITH TERRACE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 1
    Bed setup
    Sofa bed, Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.TR

    Room amenities

    • Towels and bed linen at surcharge
    • Dining Area
    • Cable TV
    • Electric Kettle: 1
    • Slippers
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Terrace
    • Living room: 1
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Welcome pack

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Residence Il Lago

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN BED TWO BEDROOMSAPARTMENT • QUEEN BED TWO BEDROOMSAPT.B2-QN

    Photos are not available for this room type.

    Residence Il Lago

    APARTMENT QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL-1

    Photos are not available for this room type.

    Residence Il Lago

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Residence Il Lago

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Residence Il Lago

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMSAPT.B2-KG

    Photos are not available for this room type.

    Residence Il Lago

    APARTMENT KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1

    Photos are not available for this room type.

    Residence Il Lago

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT BUSINESS QUEEN BEDAPARTMENT • BUSINESS QUEEN BEDAPT.BS-QN

    Photos are not available for this room type.

    Residence Il Lago

    APARTMENT BUSINESS QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    BUSINESS QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Residence Il Lago

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Residence Il Lago

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIOR • 1 Bedroom • 40 m²APT.SU
    APARTMENT SUPERIORPhoto unavailable10 photos

    Residence Il Lago

    APARTMENT SUPERIOR

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Room amenities

    • Kitchen
    • Electric Kettle: 1
    • Towels and bed linen at surcharge
    • Dining Area
    • Housekeeping
    • Smoke detector
    • Plug adaptor
    • Cable TV
    • Satellite TV
    • Welcome pack
    • Make-up mirror
    • Slippers
    • Desk
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Living room: 1
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PENTHOUSEQUADRUPLE • PENTHOUSEQUA.P6

    Photos are not available for this room type.

    Residence Il Lago

    QUADRUPLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 1 Bedroom • 15 m²TWN.H6
    TWIN AccessiblePhoto unavailable4 photos

    Residence Il Lago

    TWIN Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Room amenities

    • 220V power supply
    • Shower
    • Hairdryer
    • Wheelchair-accessible
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Wi-fi
    • Cable TV
    • Welcome pack
    • Slippers
    • Desk
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Residence Il Lago

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6-1

    Photos are not available for this room type.

    Residence Il Lago

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Il Lago

9.2
Excellent
198 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Neighborhood
9.2 /10
Amenities
9.2 /10
75 reviews shown
10/10
Exceptional
03 Aug 2026
Ana Corina
Great view off the balcony, great amenities! Good location!
10/10
Exceptional
01 Aug 2026
Brian
O locație foarte frumoasă lângă un lac, un mall, și un magazin Aushan, și aproape de o stație de autobuz. Personalul a fost foarte atent și amabil. Parcare subterană închisă. Totul a fost perfect, apartamentul pe care l-am închiriat a fost foarte frumos, modern, cu aer condiționat în toate camerele. Recomandăm hotelul, și probabil vom reveni acolo în viitor.
10/10
Exceptional
24 Jul 2026
Constantin
Clean, staff was helpful and location is awesome!
10/10
Exceptional
27 Jun 2026
Dan
Great location great staff put the property needs updating and to be cleaned better
10/10
Exceptional
09 Jun 2026
Emese
Clean room, helpful staff, good area for walking by the lake and nice mall with everything you need. Close to the airport, 10-15 min ride, and you don’t need to travel through the city center, where the traffic can be unpredictable.
Family
10/10
Exceptional
06 Jun 2026
Levy
Great location and great parking!
Family_with_children
10/10
Exceptional
20 May 2026
robert
Yes
Family_with_children
10/10
Exceptional
01 Sep 2025
Daniela
Everything was ok the only down part is they don’t have enough plugs just one in the whole room
10/10
Exceptional
14 Jul 2025
Anisoara
Excellent location, near Iulius Mall, walking distance to transit. Walking distance to grocery store and mall. The hotel reception people were very helpful and friendly. Rooms are clean, A/C in each room, washing machine provided for the business suites.
Business_and_leisure Friends
10/10
Exceptional
18 Mar 2025
anna
una dintre cele mai curate și frumoase structuri in care am fost, simpla dar modernă. poziția este excelentă, aproape de centru și de la câteva pașii de Iulius mall. am fost aici cu familia mea și toți suntem de acord ca daca o să mai dormim în Cluj, Residence Il Lago o sa fie alegerea noastră! Vă mulțumim din inimă!
Leisure Family_with_children
2/10
Poor
04 Mar 2025
Adrian
There was a leak from the ceiling in the bathroom. When I notified the front desk they told me there’s nothing they can do and refused to give me another room
10/10
Exceptional
21 Dec 2024
Verified traveler
Clean, great location, very nice room
Friends_and_family Family
10/10
Exceptional
14 Nov 2024
Istvan
Smooth self check in
Business Self
10/10
Exceptional
13 Oct 2024
Ioana

Great stay

Best place I ever stayed in. Staff was friendly and available. Beautiful view from the room as well.
Self
10/10
Exceptional
02 Oct 2024
Darya
Easy check in, clean rooms. Great experience.
Leisure Family_with_children
10/10
Exceptional
27 Sep 2024
Maria
Excellent service.
10/10
Exceptional
21 Sep 2024
George
Highly recommended this place to everyone.
Clean , quiet , everyone is very nice and helpful. We would return to stay at Lago every time will be visiting Cluj Napoca !
Leisure Family_with_children
10/10
Exceptional
10 Sep 2024
Iulian Gabriel
The location is absolutely amazing. Walking distance to Iulius Mall, where you will find many many food options, pharmacies, grocery store and high-end luxury stores for any last minute shopping.
The building is well maintained and clean. Space is ample in the rooms and the amenities are adequate. I would stay again and recommend the place to anyone visiting Cluj Napoca
Business Family
8/10
Excellent
07 Sep 2024
Georgeta
The staff that checked us in were very friendly.
Leisure Family
8/10
Excellent
13 Aug 2024
Marco
Good location, next to main mall, transport was close aswell
Leisure Family
10/10
Exceptional
12 Aug 2024
Rose

1 night stay. Great choice

Location was perfect for shopping & dining. Seafood restaurant across the street was excellent! Place was clean, had the basic necessities. Check-in was a breeze & there is free parking with this booking.
Partner
8/10
Excellent
08 Aug 2024
Lykahnu
Nice area. Plenty of space in unit. Had all the amenities we needed.
10/10
Exceptional
05 Jul 2024
Ludmila
We only spent there one “night”, however after 24 hours, spent in airports, a clean, fresh apartment with crisp sheets at 0400 hours, a soft pillow it’s all I could ask for!
Leisure Family_with_children
8/10
Excellent
15 Jun 2024
Bonar
We liked that it was right next to the Iulius mall and the park so lots of dining and shopping options and a nice area to walk around.

The room itself was adequate and clean. I liked the easy access because of the smart lock to enter the building and the room was the same code. Just had to take a photo of the code so we don't forget it.
Leisure Partner
10/10
Exceptional
24 May 2024
Kayleigh
Stayed for one night and had a lovely time, room was great, clean and had all the facilities we needed. So easy to get to on public transport. Local area is amazing and the view from the rooms are beautiful
Leisure Partner
10/10
Exceptional
20 May 2024
Florica
The staff was incredibly helpful and nice… Also it was clean and perfect location if you don’t want the busy city center…
Love it and I will definitely come back…
Leisure Partner
10/10
Exceptional
14 May 2024
Laszlo
Very clean
10/10
Exceptional
02 May 2024
Javier
Perfect
10/10
Exceptional
18 Apr 2024
Branden
Great
Business Family_with_children
8/10
Excellent
12 Mar 2024
Verified traveler
Late check in worked well, room was clean and reception very helpful
Business
8/10
Excellent
07 Nov 2023
Andreea
View was beautiful
Leisure Partner
10/10
Exceptional
01 Nov 2023
Diana
Comfortable, quiet and plenty to do.
Partner
10/10
Exceptional
30 Oct 2023
Babak
Really good!
And on a great location
Leisure Self
10/10
Exceptional
07 Oct 2023
Jeremy
The host was very friendly and easily arranged taxis for our group to rhe airport. Room was very comfortable and clean with strong Air Conditioning. No fuss, quick check in.
Leisure Family
10/10
Exceptional
03 Oct 2023
ADRIAN-NICOLAE
Everything was perfect, thank you!
Business_and_leisure Self
8/10
Excellent
28 Sep 2023
Noldii
Clean room
Near shopping centre
Nice staff
Leisure Partner
10/10
Exceptional
24 Aug 2023
Serban
Very clean, quiet and private. Communication with host was excellent! Close to the airport and city center.
Leisure Family_with_children
10/10
Exceptional
21 Aug 2023
Daia

Absolutely Wonderful

I had an absolutely amazing stay at this hotel. The comfort I felt throughout my stay was unparalleled, making me feel right at home. The staff at the hotel went above and beyond with their kindness and helpfulness, ensuring that every aspect of my stay was smooth and enjoyable. From the moment I arrived until the time I left, I was consistently impressed by their dedication to guest satisfaction. I can't wait to return to this wonderful establishment for another relaxing getaway with such an exceptional atmosphere.
Self
10/10
Exceptional
11 Aug 2023
Bota

Amazing stay!

New building, perfect location near the Mall and the lake, clean and cozy room, underground parking.
Very helpful and friendly staff, I will come back and definitely recommend it!
Partner
10/10
Exceptional
05 Aug 2023
Monica
We stayed in the penthouse suit so it was very nice and spacious. The check in process was easy and smooth. Free underground parking was convenient. A little too far to walk to the old town but we drove and found parking which was fine.
Leisure Family
2/10
Poor
03 Aug 2023
Howard

If you want to have a nightmare stay- choose this

Probably the most misleading hotel . Never in my life I had a worse service , being called crazy by the stuff. Downgrade from a room with balcony which we paid for and had a regular 4 m2 room .
Business
10/10
Exceptional
02 Aug 2023
Dan
Clean, quiet, and comfortable, plus a nice view from the balcony. Close to a nice mall and less than 10 minutes from the airport with a taxi.
Leisure Self
10/10
Exceptional
24 Jul 2023
Stefan
Absolutely incredible staff. Very clean, very good value. Definitely I’ll come back.
Leisure Friends
8/10
Excellent
19 Jun 2023
Samane'
Excellent location. The front desk/reception staff are extremely friendly and helpful.
Room service and cleaning was a hit and miss
Leisure Self
10/10
Exceptional
26 Apr 2023
Kevin
We were only here for a very short stay, but everything was clean and in order. We had a bit of a hard time finding the place, but when we called, the front desk was very helpful in getting us where we needed to be.
Leisure Family
10/10
Exceptional
18 Sep 2022
Gloria
The hotel is centrally located. You can walk to many places or take the bus. Bus system is very good and cheap. The mall is just across the street. The property is fairly new and very nice. The front staff is very nice and helpful. The food is Romania is very good and cheap. I would comeback to this hotel.
Leisure Partner
8/10
Excellent
18 Sep 2022
P

Fine

Small room, lake view, good shower. Reception helped.
Friends_and_family Family
10/10
Exceptional
02 Jun 2022
John
Very convenient location for a 1 night stay. We stay here when departing from the Cluj airport on early morning flights. A short taxi ride to the airport for 26 lei. Very convenient to the mall for shoppong or a meal. Nice clean hotel and very reasonably priced.
Leisure Family
10/10
Exceptional
14 Apr 2022
Jenny

Il Lago

Beautiful apartment, very well-catered and comfortable. Staff were helpful and friendly.
Self
8/10
Excellent
23 Jan 2022
Gelu Dan

A very good choice

Is a very good money for value option.
Nice and well cleand, enough sleeping options for more people who doesn't want to share the bed.
It has a nice view over the lake as well, and the position is great for everything
Friends_and_family Friends
8/10
Excellent
30 Oct 2021
Verified traveler

Good

It was a good stay with an amazing view
Friends_and_family Friends
8/10
Excellent
06 Oct 2021
AMIR

Nice place

Nice hotel very close to a big shopping center and a great view of the lake. The in-house parking was a major advantage
Business Self
6/10
Pleasant
12 Jul 2021
Verified traveler
Liked the view of the lake. Didn't like the bathroom, it could use a serious upgrade.
Leisure Family_with_children
10/10
Exceptional
19 Jun 2021
Verified traveler
Clean, beautiful place next to lake. Loved it!
Leisure Friends
10/10
Exceptional
13 Jun 2021
Verified traveler
I liked everything about this property. Cleanliness, attention to details. The rooms by the lake have also a pretty nice view.
I recommend this place.
Leisure Self
8/10
Excellent
07 Jun 2021
Verified traveler
They called a taxicab at 4am for me and everything was so clean
Leisure Self
8/10
Excellent
01 Aug 2020
Oana
Very clean and easy to access. I would recommend it!
Leisure Self
2/10
Poor
15 Nov 2019
Verified traveler
Terrible and even orbitz not good as b fore. They didn’t hello on time
6/10
Pleasant
15 Oct 2019
Ghiorghi
Property was clean, shower was good with decent flow but the property is very noisy at night. I could hear everything the guys from the next door did, the walls seemed to be made of paper.
Business Self
10/10
Exceptional
12 Oct 2019
Verified traveler
Staff was excellent. Location was perfect. Very clean.
Friends_and_family Friends
10/10
Exceptional
07 Oct 2019
MT
Close to the airport, 10 min drive. Very clean, quiet , and the lake side/view a plus. Short walking distance to the mall. Receptionist very helpful.
Friends_and_family Partner
10/10
Exceptional
05 Oct 2019
Verified traveler
I loved the private balcony, the views and the staff was beyond friendly and helpful. I would recommend this property and if I get chance to return to Cluj, I would stay here again.
Leisure Friends
10/10
Exceptional
01 Oct 2019
Verified traveler
Great stay. Very convenient location beside major shopping centre. Staff were so friendly and helpful, organising taxis, printing boarding passes, giving us information. Very impressed. Vending machine in hallway for snacks. There was a hair dryer in our room. Lovely balcony overlooking the lake. Will stay here again.
Leisure Partner
10/10
Exceptional
20 Aug 2019
hyun
First time in cluj..for a wedding and was really pleased with apartment. Building and room was clean and spacious. Had all the amenities required. Staff were friendly and very helpful. Mall and shops across the street and 10min taxi to cluj centre. I would definitely recommend this place !!
Friends_and_family Family
10/10
Exceptional
18 Aug 2019
Verified traveler
This hotel is excellent, the service the cleanliness and location, highly recommended and will stay again.
Leisure Family
10/10
Exceptional
10 Aug 2019
Verified traveler
The staff went above and beyond.
They legitimately cared about you having a good time and went out of their way to help you.
I’m sorry but I don’t know the name of the woman at the front (She is amazing).

Loved the hotel, loved the location and most importantly the staff that make it fill like home.
Leisure Friends
10/10
Exceptional
23 Jul 2019
Verified traveler

Clean, close to shopping mall and great internet.

Nice apartments near the new part of town. Very good internet service, clean and nice view from the balcony.
Partner
2/10
Poor
10 Jul 2019
Verified traveler

Terrible service and attempted financial assault

Arrived after 10 PM after a exhausting trip across time zones, and the hotel was closed. I had to find another place to stay at the middle of the night. When I came back for the second day of my stay, the receptionist tried to charge me a cancellation fee. In other words, instead of paying for two nights (if which I used one, as I got locked out due to substandard customer service) she wanted me to pay for three nights. Her English was poor and she was rude. She kept telling me what I should’ve done differently to accommodate their ridiculous system. The only thing I should’ve done differently is staying away from this place...
10/10
Exceptional
05 Jul 2019
Verified traveler
Great hotel in a good location. Only drawback was no ac units in the bedrooms just in the living room
Leisure Friends
10/10
Exceptional
13 Jun 2019
Barbara

Wonderful Hotel!

We were visiting family and had an amazing stay. Comfortable, clean and friendly staff. Great view from our room and to top it off we couldn’t get a taxi due to 3 festivals going on in the area so the owner took us to the airport so we wouldn’t miss our flight....service above and beyond. Thank you so much.
Family
10/10
Exceptional
11 Jun 2019
Verified traveler

Very Nice

Excellent hotel. Note that check in closes at 10. We stayed here just because it was a good place to break a long drive during a vacation, but this place probably caters mostly to businesspeople. Very helpful counter staff are probably students from the nearby university. George at the front desk did a load of laundry for us late at night.
Partner
10/10
Exceptional
28 May 2019
Brian

Enjoyed our stay here

Really nice staff, large room, reasonable price, right next to the mall and other shopping/dining and also next to a lake.
Family
10/10
Exceptional
26 Mar 2019
Verified traveler
Great location, very nice welcome by Mihai and the room was clean and very comfortable. We would definitely stay there again!
Friends_and_family Family
10/10
Exceptional
04 Nov 2018
George
Best hotel/apartment I've been in. Modern, nice, awesome location, great view, easy access, free parking, great staff, close to everything.
10/10
Exceptional
18 Oct 2018
avraham

Very recommended

New and Very beautiful hotel, comfortable with nice balconies with amazing views - especially in the upper floors, clean, excellent service and courteous, behind the big mall, very close to the lake.
Prices are reasonable.
Very highly recommended, there is nothing better in the all area.
Family

Location & surroundings

Residence Il Lago
Dunarii Street Nr.20B Bl.C, 20B BL.C, Cluj Napoca, Romania

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Residence Il Lago

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