Name: Univers (T)
Address: Str Alexandru Vaida Voevod, 53-55, Cluj-napoca, RO

10/10

Exceptional

31 May 2026

Florentina

Wonderful location, clean rooms, very pleasant staff

Friends

6/10

Pleasant

12 Jun 2025

Narcis

This is still a decent hotel, in a very good location (lake shore, park, practically opposite street to the Mall) yet the rooms nedd refurbish, towels and bad were clen yet shall be replaced with new ones and the breakfast is just average.

Business Self

8/10

Excellent

03 Oct 2024

Janet

UniversT weeklong stay

Very friendly staff. Comfortable studio room.Great location near shopping and restaurants.

Partner

4/10

Poor

29 Sep 2024

Ryan

Ac didn’t work well

8/10

Excellent

03 Aug 2024

IULIAN

Overall accessibility

Business Self

10/10

Exceptional

18 Jul 2024

Daniel

It’s a good place

Leisure Partner

10/10

Exceptional

15 Dec 2022

daniela

all was just great: perfect and confortable rooms, great food, the big conference room we had ( 290 seats) its amazing....we were charmed indeed

Business_and_leisure

10/10

Exceptional

26 Nov 2022

Brian

Tiny bathroom, comfortable room

They tried to charge me for parking until I showed the reservation that said, Free Parking. The front desk was very kind about it.

Partner

10/10

Exceptional

19 Jul 2022

Vladimir

.

Leisure Partner

8/10

Excellent

10 Feb 2022

Iosif

Not great but very satisfactory

Good stay overall, narrow bathroom.
I only got one key card, left my laptop to charge when I went to dinner, no charge do to key room.
Restaurant is amazing and service very professional.
I got charged for parking with 2€. It should be included in the room charge.

Business

10/10

Exceptional

15 Sep 2021

Daniela

Just great ! New refurbished, all amenities, great location (park, lake & shopping mall), city center near, great terrace, restaurant & food..... i will be back!

Business_and_leisure Friends

8/10

Excellent

11 Mar 2020

Verified traveler

Overall good

Great location. There is room for improvement for the bathroom and the bed

Business

4/10

Poor

04 Oct 2019

Verified traveler

Don’t get fooled y’all, this place is bad

Deception. A word that best describes my stay at this hotel. Staying at this hotel reminded me of Gordon Ramsey’s show, where he goes to the worst hotels and discovers the shocking truth. My arrival was not very much welcomed, the person working at the front desk didn’t even bothered to smile while charging me for my two night stay. The elevator made weird sounds and it’s floor had tiles which were broken, making it worse. I paid for a Queen bed and ended up with a room with two single beds, one of which looked like someone had slept there recently and the bedsheets were crumpled. Moving on to the room itself, it was nothing like the pictures I saw before booking my hotel stay. Carpets were so dirty, bed frames had dust, windows were not working properly and the towels had a funky smell. The only good thing about this hotel is that it’s extremely close to the mall, and that’s it.

Business

10/10

Exceptional

10 Jun 2019

Oana

Nice, confortable stay in Cluj

It was a nice overall experience. Service was great, People working there are very nice. I Could check in a couple of hours earlier than planned. Rooms are clean, they change the towells daily. The parking fee is very cheap. Very Close to bus station and taxi. Easy acces, beautiful scenario and balcon view. However, it seamed very noisy to me. You can hear doors slamming very early in the morning.

8/10

Excellent

23 Apr 2019

Verified traveler

I liked the area, the lake and the shopping centre.

Friends_and_family Family

10/10

Exceptional

16 Apr 2019

Verified traveler

The location next to the lake and the shopping centre. A short taxi ride from the airport.

Leisure Self

8/10

Excellent

29 Nov 2017

Verified traveler

Very good for business trip

Great location, close to a big mall and a park. The rooms are big and clean, the breakfast is ok.

8/10

Excellent

17 Sep 2017

Alina

Best location

Location great : beautiful lake beside, mall, great restaurants.

10/10

Exceptional

17 Jul 2017

Stephen

A friendly helpful home from home.

This was my 4th visit to UniversT so it came as no surprise they they went out of their way to help me when I discovered that I had left my mobile phone on my flight from Munich with Lufthansa.

I was particularly asisted by the young man on duty at Reception at 6.00pm on 3/7/17. Unfortunately I cannot remeber his name.

8/10

Excellent

17 Jun 2017

Aleksander

Good hotel for reasonable price in Cluj

Great location of the hotel in a nice green area over a small lake with a fountain. Nearby a shopping center with Multicinema. Very nice room and nice bathroom. Very nice breakfast with tasty products and a good variety. In the restaurant the service a bit slow without much care for the customers.

Family

6/10

Pleasant

06 May 2017

fabrizio

Could be better

Room quite clean but I found the trash basket full from the previous occupant. Rooms are big enough but I have always problem adjusting the temperature.
When you book the double room you may have the impression to book a Kings size bad but you will and up in a twin room.

8/10

Excellent

01 Mar 2017

Daniel

Nice hotel close to shopping center

Just one night stay. Business travel. A pleasant experience.

8/10

Excellent

21 Dec 2016

Noelle

Convenient..Comfortable..Clean..Cozy..Central

Highly recommended,beside shopping mall with all amenities

10/10

Exceptional

01 Nov 2016

Alina

Great stay

Great service, great view, great location, great people

Partner

4/10

Poor

09 Sep 2016

dan

Great location bad room

Can't complain about the location, but as soon as we got in the room, we saw stains on the wall and carpet. The mattress was very cheap not conformable at all. Shower was very small. The staff was nice and again the location was great.

8/10

Excellent

26 Aug 2016

Shifra

We booked and got confirmation for non- smoking room, in spite of this the room was stinky of cigarettes. It was really dissapointing.

Partner

8/10

Excellent

30 Jul 2016

William D

Good place to stay!

Clean and well organized.

10/10

Exceptional

19 Sep 2014

Stephen

A very happy stay

arriving tired out after a very long journey at 0.45AM I was thrilled at the welcome that I received.
Within minutes I was able to get into a very comfortable bed.

10/10

Exceptional

18 Sep 2014

Stephen

Why I liked this hotel!

Arriving at 00.30 very tired after a long flight I was welcomed and treated very well at reception.
The bedroom was excellent my one criticism is that there is not a convenient light switch to turn lights off rom the bed.

The hotel is very modern and convenient for the airport.

8/10

Excellent

19 Jun 2014

Verified traveler

Great Location

Lovely hotel and views, close to shopping center and city centre is a short taxi ride, as is most places in Cluj.

8/10

Excellent

28 May 2014

mzpitty

Nice hotel, close to the mall.

At first we were told that the hotel was fully booked which left us quite stressed as we had a confirmation booking. After being offered what they call some sort of complimentary business room we were just happy we didn't have to look for other accommodation (as their were no hotels within walking distance) however about an hour after checking in we were told that someone had cancelled so we were able to take their room. I must say that the room we ended up with was absolutely perfect. We left for a mini weekend getaway and we really did feel as though our time was enjoyed thoroughly because we were able to feel at ease and relaxed in the cleanliness and comfort of our room. Thank you so much for the enjoyable stay univers t, we will definitely be back!!! :-)

10/10

Exceptional

25 Aug 2013

Mircea

Nice and cheap hotel close to the mall

Very nice and clean hotel. Very polite and helpfull staff.
The hotel is next door to a big shopping center.

6/10

Pleasant

18 Apr 2013

Dan

Nice room but very small shower cabin

The room was ok, the bed was comfortable, the furniture was new but not quite functional. The shower cabin was very small and not very clean. Only one power outlet in the whole room.
A nice view over a small lake. Very close to the Iulius shopping mall.

Price was low comparing to the other hotels.

8/10

Excellent

09 Oct 2012

Rev Susan

good hotel for the traveler

I stayed one night to catch an early flight out of the Cluj-Napoca (RO) Airport. The room was comfortable and clean; the reception staff helpful at check-in and in getting a cab at 4:30 in the morning; the WiFi worked well and there was cable TV to watch. Basic but very serviceable, with a modern shopping mall next door!

10/10

Exceptional

13 Sep 2012

the couple

great hotel for the airport

we stayed here because only 3 miles to airport and had an early flight. Staff very helpful and the taxi we wanted turned up promptly at 4am!

no breakfast included but thatw as fine as we left early

quiet hotel, overlooking lake, very near to big shopping centre and walking distance to the main centre (if you like walking!) or the trolley buses run from outside the shopping centre to the centre

10/10

Exceptional

11 Aug 2012

Chris

An excellent hotel (at a good price).

The hotel was a short bus trip from the airport. It is situated immediately next to a huge shopping centre. The building itself is large and impressive and in extremely good order. We lugged our heavy cases up the front steps but, unknown to us and not clearly marked, there is a lift around the corner. The receptionist was extremely friendly and gave us a choice of rooms explaining the pros and cons of each. The room itself was large, extremely well presented and very clean. It was very hot but the air conditioning worked brilliantly. There was a balcony with a decent view but no seperation from the neighbours so can be a bit uncomfortable if they are outside too! Beds were extremely comfortable and there was a much needed fridge in the room. Bathroom was immaculately clean but the shower was a bit on the small side and leaked a bit onto the bathroom floor. Another bonus is the free high speed wi-fi internet access. Overall we were really impressed and enjoyed our stay very much. Maybe the most impressive three star hotel I have ever stayed in. I would very much recommend this hotel to anyone and we will be staying again if we return to Cluj.

Partner

10/10

Exceptional

14 Jun 2012

Yoram Galli

In addition to the parameters of the hotel rating, I enjoyed the breakfast (don't miss it) and the assistance in offering an electricity cable for working in the lounge, printing a Word document etc. I've stayed in this hotel before, and I will come to it again.

8/10

Excellent

10 May 2012

Verified traveler

perfectly situated

It was generally okay.

8/10

Excellent

04 Nov 2011

Verified traveler

Thank You

Very good service and very reliable

10/10

Exceptional

28 Sep 2011

W.

Will go back again for sure!

The hotel is situated behind the big Iulius mall, so there is plenty of choice for food, or buying things that are needed with ease. There is the cinema there, and a bowling alley nearby. The hotel is located near a little lake, so it is pretty to look at. The hotel has been renovated, and it was very clean and comfortable. I will be going again, this time bringing students from my school. Great find!

6/10

Pleasant

27 Jun 2026

Meri

Hotelli on todelli siisti, mutta huoneiston ilmastointi oli riittämätön. Hotellin vieressä todella hyvät ulkoilu alueet.

Partner

8/10

Excellent

24 Mar 2026

Alberto

Tutto ok, nelle immediate vicinanze un centro commerciale gigantesco,

Business

8/10

Excellent

23 Oct 2023

Jordan

Sarisfaisant

Séjour satisfaisant.
Chambre un peu étroite - surtout la salle de bain
Bon petit déjeuner.

Business

8/10

Excellent

25 Oct 2022

JACOB

Mooi gelegen naast een meer en de Julius Mall.

Business Self

10/10

Exceptional

13 Jan 2022

Verified traveler

Perfect hotel close to the airport with shopping mall round the corner.

Business

8/10

Excellent

30 Aug 2021

Thomas

Very good

Really good location. Close to city and Airport. Easy access to Taxi and shopping. Clean room and recently redecorated. I will stay here again.

Business

6/10

Pleasant

11 May 2019

Olaf

Altes Hotel aus kommunistischen Zeiten

Etwas in die Jahre gekommenen. Etwas abseits neben einer Shoppingmall gelegen. Parkplätze ausreichend und kostenlos. Zimmer mit Balkon gebucht, jedoch ohne Balkon bekommen. Türschloss defekt, öffnen der Zimmertür daher problematisch. Personal eher desinteressiert. Dusche stark verschmutzt, Rest des Zimmers sauber. Frühstück ist kein Buffet, sondern wird serviert und wirkt recht lieblos. Für 1-2 Nächte okay, wirklich empfehlenswert auf keinen Fall.

8/10

Excellent

15 Jan 2019

Anne-Marie

Bör förbättras.

Dåligt bemötande, fanns ingen bokning, mus på rummet som sprang på oss på natten. Glasen byttes inte på 4 dagar, minibaren fylldes inte på, dålig städning. Bra frukost, bra läge.

Partner

8/10

Excellent

03 Sep 2018

Verified traveler

Buon albergo lo consiglio, davanti all'hotel c'è un laghetto con possibilità di fare passeggiate attorno allo stesso, vicino ad un parco con giochi per bambini e un bel prato

10/10

Exceptional

02 Jun 2018

Keren

מלון במיקום מצויין, קרוב לשדה התעופה

המלון נמצא במרחק נסיעה של 10 דקות משדה התעופה ומתאים מאוד למי שנוחת מטיסה ורוצה לישון לילה בקלוז'. העיצוב של המלון קצת מיושן אך עם זאת החדרים מאוד נקיים, יש כל מה שצריך, יש מעלית, יש מזגן, הצוות במלון נחמד מאוד, ארוחת הבוקר היתה טובה, יש למלון חנייה פרטית לאורחי המלון ולרוב יש חנייה. המיקום של המלון הוא מיקום מנצח- גם מבחינת קירבה לשדה התעופה והוא גם ממש צמוד לקניון ונמצא מול האגם. ומעל הכל- דגל ישראל מתנופף לו בגג המלון אז יותר מזה לא צריך :-) אחלה מלון. מומלץ.

Partner