Name: Springhill Suites By Marriott Annapolis
Address: 189 Admiral Cochrane Drive, 4, Annapolis, 21401, US

10/10

Exceptional

15 Jul 2026

Dino

Room was very nice and clean. Hotel breakfast was meh, its hotel breakfast. Pool was okay. As a family of 6 the best part was being able to book a room big enough. 2 queen bed room had a sofa where the bed actually pulls out from beneath as opposed to folding. Parents in 1 queen, 2 kids in the other. 1 kid on the sofa, 1 kid on the pull out mattress. Worked out perfect. Would recommend.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

qing

Good overall!

Family_with_children

10/10

Exceptional

09 Jul 2026

Kemeal

It was amazing, only issue i had was the tumble bed too small but my experience was great

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Veridee

It was the perfect room for my family.

Family_with_children

8/10

Excellent

06 Jul 2026

John

It was a decent place

Partner

10/10

Exceptional

05 Jul 2026

Zhun Wha

The rooms were clean and modern, and my kids loved the pool. The breakfast was excellent, and we thoroughly enjoyed our stay

Family_with_children

10/10

Exceptional

05 Jul 2026

Benjamin

Mmm

8/10

Excellent

07 Jun 2026

Anthony

The linens doesn't smell good

Family_with_children

6/10

Pleasant

26 May 2026

Angela

Carpet was old and needed replacement and cleaning. Quite smelly
Once I mentioned to the front desk, they got maintenance on it and reported it to corporate. Needs some updates. Could not use the gym or pool area
Gym smelled bad not cleaned though lots of housekeeping around and the pool water was and hot tub were merky.
It was also insane that they were charging for unsecured parking that used to be free.

10/10

Exceptional

25 May 2026

Janiene

It was a nice place to stay and relax while visiting family in the area. I will stay there again.

Friends_and_family Family

4/10

Poor

24 May 2026

Lori

Very dissatisfied with this particular Springhill visit.
We weren’t informed the hotel only provides room cleaning and fresh towels every other day. After asking a few times they did deliver fresh towels but were pretty stingy with the number allowed. Fitted sheet was long past its useful life and wouldn’t stay put. Air conditioner was noisy and thermostat setting seemed irrelevant. Vanity needs repairs to faucet and light.
When attempting to iron a white dress shirt the iron left black honeycomb shaped marks on the shirt (iron was on medium setting). After investigating the ironing board had no cushion between the black cover and the metal board.
Prior visits to other Springhill properties have been fine. For this visit we paid over $300/night plus addl parking fees. It was disappointing to have paid that much for sub-par quality.

Family

10/10

Exceptional

18 May 2026

Ruby

Free breakfast, convent to shopping and gas

Self

10/10

Exceptional

17 May 2026

Daniel Glen Zechenelly

We stayed 6 nights and breakfast was good every day.

Friends

8/10

Excellent

15 May 2026

Ethel

Clarification on parking process and payment should be included during reservation to avoid double fees. Breakfast was provided with a variety of food options. Room service including daily housekeeping was not provided.

8/10

Excellent

10 May 2026

Carmen

Yes!

Family

2/10

Poor

09 May 2026

Bevelyn

This is the quality of a very low standard hotel the wall literally had dry buggers on the wall, this hotel was not clean

8/10

Excellent

27 Apr 2026

Marcello

A

Family_with_children

10/10

Exceptional

24 Apr 2026

Cristi

Very friendly and helpful staff. Room was very comfortable and well laid out. Would definitely stay again!

Family

8/10

Excellent

21 Apr 2026

Terence

I am disabled and was advised at reception that the car parking fee woul be waived however I have been charged.

Partner

10/10

Exceptional

20 Apr 2026

sara

We were in town for a wedding, the hotel was close to the venue, clean, quiet, and the staff were friendly and helpful.

Family

10/10

Exceptional

19 Apr 2026

Jim and Margaret

We had a wonderful night at SpringHill Suites in Annapolis. The bed was clean and comfortable and the breakfast the next morning was wonderful - delicious food and an awesome selection. And, the staff was extremely welcoming, respectful and friendly.

Family

8/10

Excellent

13 Apr 2026

Robert

Hotel was nice and room was clean.

Breakfast was sub par so much so that I skipped and dined out! I but I don’t too much faith that a free meal would be great.

Also, My room black out curtain remote did not work. I went to the front desk and the manager old me that they would send someone to my room while I was out for the day to make repairs. I got back that night and still broken and no update as to whether they came to my room or not.
I would have scored better if they had just updated me like “we needed parts” but to say nothing or leave a note meant to me that they didn’t care.

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Gary

$9.50/day to park. Breakfast not inspired. Stayed 2 day; you room does not get made up unless you stay 3 days. There is a Level 2 EV charger, free. We were put in the disabled/accessible room - couldn't get the shade up (turns out it works on a switch next to the bed), closet rod was much lower than usual, so couldn't hang up 2 full-length dresses (we had come for a wedding). Electric outlets only on one side of bed and one at desk. No counter space in bathroom to speak of. Seemed like a lot of corners had been cut.

Partner

8/10

Excellent

09 Apr 2026

Schfaun

We enjoyed our stay and really appreciate the housekeeping staff for keeping our room clean as well as the facility. Thank you all!

Family_with_children

4/10

Poor

06 Apr 2026

donna

The room did not have a fresh smell, toilet clogged. No new sheets or cleaned room 2 nd day

Self

10/10

Exceptional

04 Apr 2026

Geraldine

Room was modern, extremely clean and spacious. Towels were fluffy and plentiful. The free breakfast was great. Lots of choice, good eggs and great toppings for oatmeal. Only thing that would have made it better was a waffle maker rather than pre-packaged ones (but I’m being very fussy!) Lady on reception was very helpful and welcomed us back each day.
Although there was a pool and hot tub, they did not look very inviting and so they did not try them. A good value and very pleasant stay.

Family_with_children

10/10

Exceptional

02 Apr 2026

Kathleen

Lovely place. Annapolis is a beautiful city. Great restaurants and shopping. This was by far the best hotel we stayed in our whole trip.

8/10

Excellent

29 Mar 2026

Tara

Very nice room and staff

Family_with_children

6/10

Pleasant

28 Mar 2026

Troy

Overall good. However, when I search Expdia it was for free parking. This hotel cam up on the search.

This hotel charged for parking. That was unexpected.

6/10

Pleasant

26 Mar 2026

Veronica

The beds advertised as queen sized beds seemed to be of a smaller size. Parking was unexpectedly not free.

Partner

8/10

Excellent

25 Mar 2026

Hazel

I was disappointed with their breakfast. We also had to pay for parking. Staff was nice.

Family_with_children

6/10

Pleasant

14 Mar 2026

Elizabeth

We were surprised to find out upon our arrival that parking was not included in our stay. Apparently the lot is owned by an outside entity. Our room was fairly clean and comfortable. The breakfast left a lot to be desired.

Partner

10/10

Exceptional

13 Mar 2026

Jasmine

Clean and spacious rooms

10/10

Exceptional

02 Mar 2026

Francisco

Yes, the room was perfectly clean

10/10

Exceptional

25 Feb 2026

Christian

Nice pl

8/10

Excellent

23 Feb 2026

John

Room was clean.

8/10

Excellent

22 Feb 2026

Etta

Room was great. Staff pleasant and helpful. Breakfast bar was adequate.

10/10

Exceptional

15 Feb 2026

stacey

Friendly staff,very clean, outstanding amenities, quiet. Would definitely stay again! The only thing is you have to pay for parking, but worth it.

Leisure Family

10/10

Exceptional

13 Feb 2026

Ruby

Rooms clean and front desk personnel are very friendly and helpful. This is one of my favorite places to stay when on assignment in MD.

Business

10/10

Exceptional

09 Feb 2026

Ruby

It is one of my favorite places to stay in Annapolis, staff is always courteous and room clean.

10/10

Exceptional

22 Jan 2026

Shana

Greer service

Business

10/10

Exceptional

20 Jan 2026

Tonia

Pleasant service - good breakfast options; comfy bed

Business

8/10

Excellent

19 Jan 2026

Manuel

Had to pay for parking, the rest was good

Leisure Family_with_children

10/10

Exceptional

16 Jan 2026

Shana

Breakfast was well prepared, clean, safe room.

Business Self

10/10

Exceptional

16 Jan 2026

Shana

Great room service

Business Self

10/10

Exceptional

08 Jan 2026

Michael

We use this property for business travel .Good clean property, nice location. Good breakfast and coffee. Reasonably priced (except parking fee)

Business Partner

10/10

Exceptional

29 Dec 2025

Samantha

Feel like there could be more options for breakfast

Leisure Partner

10/10

Exceptional

27 Dec 2025

CYNTHIA

I REALLY ENJOYED MY STAY, CLEAN, NICE SETUP AND THE AMENTIES WERE GREAT I LOVED IT

Business_and_leisure Partner

10/10

Exceptional

20 Dec 2025

Michael

Decent stay. Decent rooms for the $$. Charging for parking when the property in not in downtown Annapolis and in the middle of a commercial office complex is a $$ grab.

Business Family

10/10

Exceptional

17 Dec 2025

Shana

Good breakfast and easy parking.

Business Self

10/10

Exceptional

17 Dec 2025

Shana

Clean room and staff is always nice.

Business Self

10/10

Exceptional

17 Dec 2025

Shana

Great location and friendly staff.

Business Self

8/10

Excellent

13 Dec 2025

Nicole

Staff is very nice. Clean but no housekeeping unless you stay a week. “Refresh” means towels and TP. Paid parking in a suburban environment was a first for me ($10/day).

10/10

Exceptional

12 Dec 2025

Vidya

Very clean rooms and comfortable beds.
Staff is always courteous and helpful.
Nice hot buffet breakfast . Great location !

Partner

6/10

Pleasant

27 Nov 2025

Lisa

Overall the stay was fine but the hotel needs a lot of maintenance. Our outlet in the bathroom was broken, tub had a weird spot in it (wearing), and the hot tub jets were not working and making a horrendous noise. Tried to use the pool but got out when we realized there was a bunch of brown pieces of something floating in it. My hotel in DC cost half the price of this hotel and it was 10x better. Not horrible but not what I expected, nor is it worth the price.

Leisure Friends

10/10

Exceptional

16 Nov 2025

Elizabeth

very friendly staff

Friends_and_family Friends

10/10

Exceptional

12 Nov 2025

Tony

Very clean hotel and convenient hotel location. Priced right, clise to d I wntown Annapolis and Town Center. Staff was superb

Leisure Partner

8/10

Excellent

07 Nov 2025

Wade

BEWARE of the new revenue stream of paying for parking on site through a separate company. A dishonest addition to the total cost for an overnight stay, and while I do not post very often, a review that I will provide in as many places as possible for travelers to know. To make matters worse, you then begin getting text messages to renew your parking 24 hours later.
While each franchisee has a different approach to an individual business model, MARRIOTT should be ashamed of the new tactic.

Business Self

10/10

Exceptional

04 Nov 2025

Angelique

Spotless rooms. Great service! This is probably or fifth or sixth stay and never disappoints. We highly recommend.

10/10

Exceptional

31 Oct 2025

George

Breakfast was good

Partner

2/10

Poor

27 Oct 2025

Abdul

Bed bugs. Stay away.

10/10

Exceptional

24 Oct 2025

David

We received excellent service and our needs were cared for. The hotel's WiFi went on tne fritz on Thursday but was fully restored by Thursday night. The staff was friendly and helpful. When were surprised with parking charges, the manager agreed to waive them. A good experience throughout our stay of more than a week.

Leisure Family

10/10

Exceptional

22 Oct 2025

Robert

Will stay again

10/10

Exceptional

17 Oct 2025

Jennifer

Friendly staff and comfortable rooms. We love staying here when we visit the area as a family.

Leisure Family

6/10

Pleasant

17 Oct 2025

Laura

The room was clean but it had a musty, stale smell. Also, we PAY TO PARK in the hotel parking lot. Ridiculous!!! Won’t be back.

Leisure Family

10/10

Exceptional

14 Oct 2025

Chris

Excellent

10/10

Exceptional

14 Oct 2025

Tyshja

Staff was amazing. The room was clean and nice. The pool area was always stocked with towels.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Jean

Very clean and fresh room
The TV screen already had my name on it !

Self

8/10

Excellent

02 Oct 2025

Layla

Paid parking?

Self

4/10

Poor

21 Sep 2025

Chloe

This hotel reeked of sewage. The smell never improved. It was so bad that my family and I never took advantage of the free breakfast. The trundle bed was soiled with yellow stains and visible dirt. The staff did nothing to accommodate my family and I to make our stay better. We will never be back.

Leisure Family_with_children

6/10

Pleasant

19 Sep 2025

Barbara

Quick trip

Easy check in, clean room, although I think I’m starting to prefer rooms without carpet.
Be aware!! It’s about $10 per day to park in the hotel lot which is ridiculous as this is not a downtown hotel. I was told it is on the hotel website. I checked the hotel website before booking and if it’s there it’s in a non conspicuous location.

8/10

Excellent

08 Sep 2025

Verified traveler

Good stay would stay again

Stayed here to see my grandmother in a nursing home up the street. Nice stay for the night, nice hotel employees. Breakfast was soso the day we went. Everything else was fine. Pool area could’ve used a good cleaning.

Friends_and_family Family

6/10

Pleasant

06 Sep 2025

William

Hotel was great, however I dont like that i had to pay parking. Parking should be free.

Leisure

10/10

Exceptional

03 Sep 2025

Clarence

I truly enjoyed the location and convenience the easy access to highways

Leisure

10/10

Exceptional

02 Sep 2025

Colleen

The property was nice, updated and clean. Staff was courteous and polite. The one thing that was disappointing is you had to pay extra to park in their lot! Found this unusual… it was literally the parking lot of the hotel! This is just a sad money grab!!! Would expect better from Marriott! We are paying guests at your hotel!!!

10/10

Exceptional

02 Sep 2025

joyce

The room was very quiet and clean.

10/10

Exceptional

01 Sep 2025

Scott

We enjoyed our stay. Nice and quiet

2/10

Poor

31 Aug 2025

Catherine

I did not know we had to pay for parking until we checked in. I can’t believe you have to pay for parking at a hotel you already paid to stay at

Leisure Partner

10/10

Exceptional

30 Aug 2025

Elaine

Loved everything about this hotel - the staff were all exceptionally professional, the cleanliness was also impressive, and the layout of the room was very nice.

Leisure Partner

10/10

Exceptional

30 Aug 2025

Vera

Nothing unique; but the staff was very friendly, breakfast was good, the room was clean and quiet. I would recommend this hotel to family and friends.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Margaret C

Clean room, Good breakfast and friendly staff.

Leisure Partner

2/10

Poor

25 Aug 2025

James

I have never in my life

8/10

Excellent

24 Aug 2025

Vidya

They have cut back on little things like coffee and hot water with tea bags in lobby all day. We have stayed here for 3 years almost every month and are disappointed prices have gone up and paid parking extra but they cut back on little things that makes a stay more enjoyable .

Partner

10/10

Exceptional

24 Aug 2025

Stacy

It was a clean comfortable room. Didn’t like that you had to pay for parking when there was plenty of it and you couldn’t really walk anywhere that people would use this parking lot.

Business_and_leisure Family

2/10

Poor

18 Aug 2025

Na'Vonne

The first room we were offered, the battery for the door died therefore we ended up being locked out at midnight. The lady working at the front desk was really friendly and tried to be as helpful as she could. Beyond her control, the second room was dirty. The bed wasn't made and there were finger nails near the bed. Further there was toothpaste splatter on the bathroom mirror. The front desk attendant offered us their final king size bedroom and which was cleaner and better than the first two with the exception that the thermostat was broken so the room got really warm at night and nothing we could do about it. We informed a different front desk attendant of this and his solution was to offer us 2000 rewards points. Mind you, we did not have a Marriott account. The First desk attendant gave us 5000 rewards points. They stated they couldn't provide a refund because we booked through Expedia and no manager was on site that day. We ended up just dealing with the warm nights for 3 nights. Would not visit this or other Marriott properties again.

Business Family_with_children

10/10

Exceptional

15 Aug 2025

Karen

I didn't like having to pay for parking.

Family

10/10

Exceptional

15 Aug 2025

DESHAUNTRIA

from the moment we arrived, every person encountered was great!!! I especially Nicole at the front desk. I would definitely, definitely be coming back

Partner

6/10

Pleasant

14 Aug 2025

Debra

Nice hotel

Hotel is very nice. Bed was comfortable and room was clean. However, we were put in room 225 which is basically attached to the elevator… that damn thing squealed all night. Also, you have to pay $10.00 to park in the hotel parking lot.

Partner

6/10

Pleasant

12 Aug 2025

Deanna

TV was ridiculous. Shower was too small for a handicapped shower. Edge of sink right at shower. If you fell, could easily bust your head open on the sink. Not happy with the room.

Partner

10/10

Exceptional

11 Aug 2025

KENYA

The room had all the amenities such as a microwave and refrigerator.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Patrick

Great place

Leisure

10/10

Exceptional

08 Aug 2025

Stephanie

It was very clean

Leisure

10/10

Exceptional

06 Aug 2025

Linda

Discovering after arriving that there was a $10 per night Parking Fee in the parking area around the hotel that is usually free was very off-putting and made me wonder why Expedia didnt have this information more prominently displayed on this property's Expedia booking tab. In addition as a further inconvenience, the $10 parking fee had to be done via bar code in the parking lot. I would have chosen a different hotel had i known that.

Business_and_leisure Partner

4/10

Poor

04 Aug 2025

Renrick

We booked 5 rooms on this trip. My room appeared tidy on my initial walkin, however on entering the bathroom, there was visible mildew/mold in the shower in various crevices and my sink did not have a stopper. The towels were thin and on the smaller side.

The carpet outside my door was wet and had something sticky on it. The pool and its surrounding area requires a good pressure washing and cleandown. It has green algae buildup in various areas on the concrete and hot tub area.

The hotel is in a quiet area, however transportation is required to get around. There is a nice shopping plaza about 8 -10 mins away and a shopping Mall nearby.

Business_and_leisure Family_with_children

10/10

Exceptional

03 Aug 2025

Raef

Great place to stay

Super clean and extremely friendly staff, who led us to an amazing restaurant where we actually ran into the legendary boxer Sugar Ray Leonard

Partner

10/10

Exceptional

03 Aug 2025

Michael

One of the nicest rooms I have ever stayed in at a chain hotel. I will definitely stay here again.

Leisure Family

10/10

Exceptional

02 Aug 2025

Jennifer

Room is spacious, great for families

Leisure Family

6/10

Pleasant

02 Aug 2025

Hannah

The hotel is in a convenient location. The staff was fairly friendly and the amenities were good. Breakfast was adequate but not much variety. The parking situation was ridiculous. There was a $10.00 a night charge for parking. This is unheard of except in crowded downtown areas. Parking was not mentioned at check-in; you just had to read signs. And you had to pay by phone, which was a hassle. The parking fee might keep me from returning.

Leisure Family

10/10

Exceptional

31 Jul 2025

Robert

Good breakfast included. Laundry worked perfectly and close enough to DC and Annapoli

Leisure Family_with_children

8/10

Excellent

27 Jul 2025

Sabrina

The hotel is very nice. Very nice and spacious room. I didn't like having to pay for parking. Breakfast not so good. Over all I would stay again.