Name: DoubleTree by Hilton Hotel Annapolis
Address: 210 Holiday Court, Annapolis, 21401, US

10/10

Exceptional

03 Aug 2026

Lyra

Very friendly and helpful staff!

10/10

Exceptional

03 Aug 2026

eliana

Great hotel for the price

6/10

Pleasant

03 Aug 2026

Mark

The ONE issue with our stay at the DoubleTree Hilton In Annapolis was our check-in on the evening of 8/1/26 at around 8:00 pm.

There was a line of about five other people waiting to check in, and only one staff member at the front desk.

The staff member did a fine job, so no complaints with her, but from an organizational perspective having one person at the front desk on a Saturday evening in the summer was clearly bad planning by hotel management.

2/10

Poor

02 Aug 2026

Pocahontas

I wanted to take my girls on a quick staycation this weekend and was met with constant disappointment. Our original room had not been thoroughly clean and the entire hallway smelled of cigarette smoke. Our room was changed to a room on another floor that had a weird smell coming from the air conditioner. Due to exhaustion and the fact we could no longer receive a refund, I suffered through it for the night. Room service did not answer the phone so I felt stuck. I strongly advise you to stay somewhere else in the area for an enjoyable experience. The facility is older, our original room was filthy and the front desk was not responsive after the initial complaint. GO SOMEWHERE ELSE

10/10

Exceptional

01 Aug 2026

Christopher

Very affordable and much better than the hotels in the area in this price range. Free parking, good service, comfortable and clean rooms. I will stay here again.

10/10

Exceptional

31 Jul 2026

Sarah

We really enjoyed our stay. The bed was very comfortable. They have a beautiful patio and pool and the food in the restaurant is excellent me

10/10

Exceptional

30 Jul 2026

Loren

Shuttle to Downtown was amazing and very appreciated 👍

10/10

Exceptional

30 Jul 2026

Bernard

The room is very clean. The staff is very nice as I walked in to get the room. I do not have breakfast, but everybody was super nice and it was EV charging station right inside the hotel area. The bedrooms are very comfortable and I would definitely stay there again.

10/10

Exceptional

28 Jul 2026

Michele

Entire staff was awesome. Nice clean rooms. Great pool, restaurant & bar. Will definitely stay here again!

6/10

Pleasant

27 Jul 2026

hope

Decent place to stay close to the Academy with reasonable rates. The place could definitely use some updating but was clean. We booked using a third party that said breakfast was included but hotel says it was not. Not a deal breaker because I typically don't eat breakfast but my husband does. There is a First Watch in adjacent building and a restaurant/ bar on site. One thing to mention is there are microwaves available in yhe rooms, each floor has one near yhe elevators (which seemed really weird to me). Outdoor pool only. Not sure about laundry facilities due to us only staying 2 nights. We would stay here again for the price we were able to secure but probably would not pay the typical room rate of

10/10

Exceptional

27 Jul 2026

anthony

Rooms were clean and very comfortable, staff was awesome made you feel at home. And everything you need is in walking distance or at the hotel. Great Stay

10/10

Exceptional

25 Jul 2026

Nancy

The room was very clean. The staff was very social. There was a shuttle available to take you wherever you needed to go. This was especially good since parking is limited

10/10

Exceptional

24 Jul 2026

willie

Beautiful area. Beautiful room. Small icebox. Good water pressure. Smelled great. Room didn't get cold enough for us but it was comfortable! The beds was decent. A little hard for us but still nice. Overall it was a great stay and we would stay again. 😊

6/10

Pleasant

24 Jul 2026

Bucky

Dirty worn out room

10/10

Exceptional

24 Jul 2026

Mark

Quick trip to Annapolis and the Doubletree hit the spot! Clean rooms, helpful staff, dog friendly and close to everything. Couldn’t ask for more. Competitively priced…and delicious cookies.

10/10

Exceptional

23 Jul 2026

John

Great

10/10

Exceptional

22 Jul 2026

Jenny

Very dog and kid friendly ! They greeted us with cookies and bones . The pool was great as well as the location . We will be back

10/10

Exceptional

22 Jul 2026

Zachary

Great

10/10

Exceptional

21 Jul 2026

Jacquelin

everything was perfect. Just the bathroom needs better cleaning overall it was great

Family

8/10

Excellent

21 Jul 2026

Aline Ribeiro

The pool was nice!

Friends

10/10

Exceptional

21 Jul 2026

Maria

I enjoyed my stay. The room was clean.

Self

8/10

Excellent

20 Jul 2026

Debbie

Convenient to restaurants

Partner

10/10

Exceptional

20 Jul 2026

Darla

Bar

Partner

10/10

Exceptional

20 Jul 2026

Cat

We had an excellent stay. The staff was amazing, the room was very clean, breakfast was delicious and the pool is fantastic. The lobby/elevator situation is a little awkward, but overall it’s a great hotel.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Fetije

We had a great stay! After driving through the night, we arrived well before check-in, and the staff was kind enough to get us into our room early, which we really appreciated. The rooms were clean and comfortable, and the hotel’s location was perfect—close to plenty of shopping and great restaurants. We would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

yorihisa

Clean,nice stuff, convince location.

Partner

8/10

Excellent

19 Jul 2026

Charles

Dinner was very good. Excellent server.

Partner

10/10

Exceptional

18 Jul 2026

Joseph

Nice, comfortable room, friendly staff gave us cookies and bottled water at check in.

Family

10/10

Exceptional

18 Jul 2026

Denise

Checking in was very easy and I felt welcomed when I first entered the hotel.

Self

10/10

Exceptional

17 Jul 2026

Lena

Beautiful hotel. Very clean and amazing staff.

Self

10/10

Exceptional

15 Jul 2026

Laura

Great stay for the price.

6/10

Pleasant

14 Jul 2026

Jorge

The staff were excellent and was very nice that their electric charger was functional. However, the hallway and the room smelled like someone had peed on the carpet.

Family_with_children

10/10

Exceptional

14 Jul 2026

Tony

I liked Buba in the restaurant
Very helpful
Very attentive
Very polite

Self

10/10

Exceptional

13 Jul 2026

sheilah

Loved having a shuttle driver and having a full service restaurant on site.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Kathleen

We only stayed one night but thoroughly enjoyed ourselves! Trendy Baser was very welcoming and so helpful. Thank you!

Partner

8/10

Excellent

13 Jul 2026

Reginald

Staff was very helpful and friendly

6/10

Pleasant

12 Jul 2026

Kanika

We attended the concert on July 11th. When we left, I had not eaten my cookie. When we came back we had ants. Not few, tons of them. I called the front desk immediately and we were quickly given another room. It does make me feel good to get that
I would say be leary of having snacks in your room.

Partner

6/10

Pleasant

12 Jul 2026

Thomas

The location of the property was ideal for shopping and restaurants (about 5 minutes to several shopping centers and the mall). It is also not far from Sandy point (about 15 minutes) or Kent Island attractions (about 25 minutes). There is nothing to complain about with the staff who were nice enough. The room and hotel are fine but, to me, were not quite up to the expected standard of a DoubleTree. We didn't use it but there is a convenient shuttle that probably we could have taken advantage of.

6/10

Pleasant

12 Jul 2026

KEVIN

One teeny tiny elevator in the whole building and no sign of stairs that don’t send you OUTSIDE. Room was old, with remodel that seemed to have been done quickly with no attention to details. Fridge needed to be defrosted. Shower products hung in a spot on the shower wall that interfered with getting under the shower head. Hallways felt/smelled damp. Lobby and restaurant lobby were filled with the stench of cigarette smoke due to smokers frequently in the building doorways. Definitely not my expectation from Hilton. Linens and towels were fine/clean.

Family

10/10

Exceptional

12 Jul 2026

Constance

This hotel is the best I’ve ever been to. The most extraordinary thing about this hotel is the staff. I would especially like to commend Antoine, Shuttle Driver and Amari at the front desk for going above and beyond their duties to help me during my stay! They are remrkably kind and considerate and I feel grateful to them for their courtesy and kindness! Of most remarkable note is that Amari went out of her way to help me with my reservation and when I offered to tip Antoine for his driver service, he refused to take it, stating that helping me was his pleasure! I was treated like family by everyone from the front desk, the restaurant and pool staff! I thoroughly enjoyed my stay and hope to return soon! I have written a detailed letter to management and hope that a copy of would be placed in their personnel file! These staff members are a true credit to the Hilton group of hotels!

Self

10/10

Exceptional

12 Jul 2026

Lisa

Reasonable price for 1 night in Annapolis. Although out of the city the free shuttle service made up for this. Very polite friendly front desk staff. After a long day of travelling from the U.K, the free water, free alcohol beveridge & warm cookies were very much appreciated.

Partner

6/10

Pleasant

09 Jul 2026

Cheryl

Not the best hotel. Aging. Beds too soft. Musty smell. “Just ok”.

Pet

6/10

Pleasant

08 Jul 2026

Diana

We had an average stay. The hotel itself is a bit dated - needs renovation and updates. Our room had an odor - like mildew. The front desk staff is underwhelming. Lacked energy and friendliness and didn't want to be bothered honestly. However, the wait staff at breakfast in the restaurant were great. Very friendly and energetic. Overall, a very average stay and again, the hotel feels old. We wont be returning here.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Shelley

Staff helpful with arranging transportation to harbor.

Friends_and_family Friends

6/10

Pleasant

07 Jul 2026

Francisca

Room 338 bathroom door did not close. Only 1st floor ice machine was working. Ants in our room took 2 days to clear up. Staff was friendly.
Property was clean.
Outdoor dog area was exceptional and very big

Partner

10/10

Exceptional

07 Jul 2026

Steven

Clean rooms

10/10

Exceptional

06 Jul 2026

Kelly

Loved everything..Great area as well

8/10

Excellent

06 Jul 2026

Kelly

We had a wonderful stay. The staff is friendly and helpful!
The rooms are dated but clean. Carpet in the hotel needs to be replaced or
Cleaned. Convenient location!

Partner

10/10

Exceptional

06 Jul 2026

David

Very friendly front desk staff
Room was nice and clean
Port of Call Restaurant buffet was excellent and very fair priced
No doubt I’ll choose Double Tree when I visit in the fall

Self

10/10

Exceptional

06 Jul 2026

John

Nice pool and dog friendly. Have more trash cans outside for pickup of dog poop.

Pet

10/10

Exceptional

06 Jul 2026

Adam

great location for what we neeeded

Family_with_children

10/10

Exceptional

05 Jul 2026

Mia

Clean rooms

Family_with_children

8/10

Excellent

05 Jul 2026

Kathleen

The bathroom was run down, and the air conditioner was noisy. There was a smell in the hallway.

The staff was friendly and helpful.

Family

10/10

Exceptional

05 Jul 2026

Aesah

Excellent

8/10

Excellent

05 Jul 2026

Marie

Good location, great room, and a great staff.

Family

10/10

Exceptional

04 Jul 2026

Charles

It would be nice if you had a microwave in the room

Self

10/10

Exceptional

04 Jul 2026

Mosi

You won't regret it 😁...,

10/10

Exceptional

04 Jul 2026

Robert

Party in our wing was noisy until 2 AM. A problem that should have been fixed by staff.

Partner

10/10

Exceptional

03 Jul 2026

Alvi

The room is clean. Spacious and quiet. Bed is comfortable. We will stay here again.

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Dan

Check in was smooth, typical. Room was located on a wing away from the lobby which we liked b/c we could access directly from the parking lot. We were in and out a lot during our stay so that was nice. Room was clean with your usual amenities nothing outstanding. Bathroom again fairly clean but the usual wear from years of use. It was clean with no complaints. Floor was also occupied by many youngsters attending some youth tournament who were quite rambunctious later at night but this was not the hotel's fault. They were paying customers who were a little annoying for a quiet couple just using the hotel to crash.

Would recommend but not anything that other area hotels don't provide or offer. We've used a few in that part of town as well as AB&Bs in Annapolis.

Partner

10/10

Exceptional

30 Jun 2026

Zakariah

Great spot to stay! Had the pleasure of checking in with Trendy- an amazingly refreshing soul that is passionate both about his job and customer satisfaction. I felt very welcomed and informed upon arrival- and he was key in making that happen. The property is worth more than what you pay. Spacious rooms, comfy beds, warm water, and close to a mall, bowling alley, and more shopping centers. It offers an on property bar/restaurant, large/deep life-guarded pool, a well stocked gift shop with alcoholic beverages, toiletries, food and snacks. My girlfriend and I thoroughly enjoyed our stay there more than what we did when we stayed in D.C. at AC by Marriot the nights before. Free parking too! Strongly recommend if you’re on a budget but still want an enjoyable stay.

Friends

6/10

Pleasant

30 Jun 2026

Cheryl

The room is as very musty smelling. The beds were way too soft. The ice makers didn’t work (one worked on one floor). When I asked to stay an extra night their price was even higher than expedias price. Just not impressed.

Pet

8/10

Excellent

29 Jun 2026

Christine

Nice hotel with proximity to many restaurants and shopping. We were there for a quick stay and did not utilize the hotel’s amenities. We did not encounter any issues during our stay. Of note: the front desk staff made sure we got our famous DoubleTree Cookies (yummy) and the A/C in the room worked great!

Family_with_children

10/10

Exceptional

29 Jun 2026

Howard

Excellent value for the Annapolis area. Everything was Good or Very Good and the price was quite reasonable compared to other similar properties.

Self

10/10

Exceptional

29 Jun 2026

Michael

Breakfast was very good, and the servers were extremely helpful

4/10

Poor

29 Jun 2026

CANDACE

The staff were amazingly kind and courteous. The hotel needs Jesus! The lobby was the only newly renovated space. The rooms had a terrible oder. We switched from one to another thinking we just got a bad room the first time, but that was not the case. There was mold. The curtains, walls, and carpet were super old and filthy. I hate to write bad reviews. But for the price point this hotel was not worth it. It was a step up from a Motel 6. I was very disappointed. I gave 3 stars because the staff were great people who did all they could to make us comfortable while being there.

Family

10/10

Exceptional

28 Jun 2026

Randolph

Loved me room. Very nice hotel. I will stay there again when in the area!

Self

8/10

Excellent

28 Jun 2026

Virgil

Fair price for a good quality hotel in a very good location.

Family_with_children

10/10

Exceptional

27 Jun 2026

Lorena

Comfortable night sleep, and shuttle service to the academy while we were there.

6/10

Pleasant

27 Jun 2026

Alfred O

No water offered at check in. Forced to use glasses and is dangerous to bring them in bathroom to use to brush teeth etc. always possible to break it causing physical damage. Oof fashion air conditioner very noisy. Shuttle guy John was awesome and so was girls at the desk. Bar was good. Tables for bkfst somewhat sticky.

Partner

10/10

Exceptional

27 Jun 2026

Joshua

Free shuttle, good breakfast, clean rooms, printer, wifi was acceptable, IDK what else to say. Second time here, will be back.

8/10

Excellent

26 Jun 2026

Jan

It would have been nice to have a heated indoor pool and jacuzzi. The food was excellent. The staff was excellent. I found the room to be too small.

10/10

Exceptional

25 Jun 2026

Jose

Great location near Annapolis and easy access to DC. Hotel staff was very friendly and inviting. Breakfast serving staff was fantastic!

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

David

The staff was especially friendly and helpful, and the food in the restaurant was excellent!! I was so pleased with the quality and taste of the two dinners I had from the restaurant. The restaurant, bar, and front desk staffs were all courteous and kind. My trip was stressful, so I really appreciated the wonderful staff.

Self

6/10

Pleasant

23 Jun 2026

Sarah

Staff- The staff was mostly kind and helpful. I called the front desk to ask for a refill for the shower gel that was empty, and I was told, “No, we don’t have any.” No explanation, no apology, no alternative options, no . . . hospitality.

Amenities-The toiletries (Crabtree & Evelyn) had a nice scent and were good quality. The pool is huge and has a lifeguard. My preference is to not have lifeguard if they have to take a break every hour. We were only there for the weekend and it took 15-20 minutes to acclimate to the temperature each time a break. It was the end of June and the other pools of equal or larger size that I have used this year were not this cold. The pool was so frigid, two of our family members did not get in. We live locally so the pool was the main reason we booked the hotel.

Quality & Cleanliness- The elevator was old, small, slow and the lights were constantly flickering. We opted for the stairs and there were pieces of what looked like the ceiling (plaster) in one of the stairwells. The cookie they provided was good. We left one of the cookies wrapped on the desk and ants were everywhere when we returned a few hours later. The garbage from guests who ordered room service was left in the hallway far too long. Shuttle service is nice just don’t be in a hurry. We waited over an hour to be picked up for our return trip, I think because the front desk answers the shuttle text line and they were delayed in responding to messages. So if they’re busy, you wait.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Jongbu

Conveniently located, lots of places to eat near by, clean rooms

Self

10/10

Exceptional

22 Jun 2026

Candas

Excellent

Family

8/10

Excellent

22 Jun 2026

Lupe

Love the shuttle that takes you to close by restaurants perfect is you want to have some drinks. Bubba our waitress in the restaurant really professional and helpful. The breakfast delicious. Was a delightful experience

Family

10/10

Exceptional

18 Jun 2026

Audrey

Very dog friendly!

Pet

10/10

Exceptional

18 Jun 2026

Trevor

Nice hotel. Clean and fresh.

Self

6/10

Pleasant

18 Jun 2026

Andrea

Last minute stay due to emergency work on my house. Got a great deal via a third-party site. Room was spacious, AC great and bed comfy. TV didn’t work— kept giving message of “poor connection”. The TV in my friend’s room worked fine. The lock on my door didn’t work, and hot water took a long time to heat up. Phone was very difficult to use and didn’t work very well. My friend’s original room smelled very strongly of cigarette smoke. They switched her rooms, but I can’t believe how bad her room smelled. After they moved her, they put someone else in that room.

If I hadn’t gotten such a great deal, I would have been more upset and complained. Even so, I expected a little more from a Hilton—associated hotel.

Friends

8/10

Excellent

16 Jun 2026

Vincenzo

Great experience.
Hotel High recommended, it is very clean in a good location.

Partner

6/10

Pleasant

15 Jun 2026

Donna

The front desk assistants were very helpful and friendly. The AC in our room was not working adequately. When we arrived the temperature was set on 70 but the room temperature was 75°. I lowered the temperature to 62° to cool the room off and had planned to increase it to 68°. The room temperature did not get lower than 73°. I had the HVAC personnel come to our room twice in two days. Initially, the air felt cooler coming out of the vent while he was there but within twenty minutes coolness returned to warm. It was uncomfortable sleeping.

Partner

10/10

Exceptional

14 Jun 2026

Leah

Loved the shuttle that could take you within 5 Mi of the place. It really helped us to get around in a town with limited parking

Family

10/10

Exceptional

13 Jun 2026

Randy

Excellent place to stay. Staff was amazing and helpful.

Partner

10/10

Exceptional

12 Jun 2026

James

Clean room great staff

Partner

10/10

Exceptional

12 Jun 2026

Diane

The staff was great, nice hotel bar and the location was close to everything!

Friends

4/10

Poor

12 Jun 2026

Janice

The hotel could stand a renovation. Smells like mold. They were swapping out the mattresses on the 5th floor...omg disgusting.

Business

10/10

Exceptional

11 Jun 2026

Derrick

Just fantastic

Self

10/10

Exceptional

09 Jun 2026

Robin

The bed and sheets were very comfortable for quality sleeping. Nice towels as well. Air conditioning was loud. The attached restaurant had wonderful food. The pool was great, even a lifeguard on duty! The traffic unfortunately is loud from the highway.

Self

6/10

Pleasant

08 Jun 2026

gino

Staff was great hotel lacked amenities

10/10

Exceptional

07 Jun 2026

Lisa

Staff was great After traveling for 8 hours we were able to check in early and relax

Partner

10/10

Exceptional

06 Jun 2026

Melissa

Great location, large clean rooms, nice bar/restaurant on property and it’s iw warm out, don’t forget you swimsuit, beautiful pool!

Self

6/10

Pleasant

05 Jun 2026

Elizabeth

Small old rooms. Old architecture. Lots of maintenance needed in room, etc. Hotel is only 2.5 stars not 4!

Partner

10/10

Exceptional

05 Jun 2026

Denisea

AC WAS AWESOME

Partner

8/10

Excellent

02 Jun 2026

David

It would have been a nicer stay if they weren’t ripping up flooring and had the awful headache causing smell of epoxy everywhere. The hotel room we were in was in another wing- and you had to pass all around the convention rooms to get there. Thankfully we were able to use the shuttle to go into downtown Annapolis and enjoy the nice weather. We tried to spend as much time outside as possible.

Partner

10/10

Exceptional

01 Jun 2026

Eneida

It was a great location

Self

10/10

Exceptional

31 May 2026

Phillip

The hotel was very nice and so was all of the staff. They had some remodeling being done at the time but there was no inconvenience with anything. We had a great time and would like to return again.

Family

6/10

Pleasant

30 May 2026

ruth

Very dated rooms with signs of wear and tear. They are in the act of some redos. Lobby area and bar nice.

Partner

6/10

Pleasant

28 May 2026

Larry

This property is old and they are working on improving it; however, we paid a premium price for a good brand that was not up to the standards of its name. We will not be staying there again.

Family