Name: Red Roof Inn Annapolis
Address: 2520C Riva Road, Annapolis, 21401, US

4/10

Poor

16 Jun 2026

Ashley

As soon as we walked into the room, it reeked of cigarette smoke. The light above the doorway came down and smacked me on the head. The AC barely worked, and we could hear people doing the nasty about two doors down all night.

Family

10/10

Exceptional

08 Jun 2026

John

I am a repeat customer at this location. Staff is always personable and helpful.

Self

8/10

Excellent

01 Jun 2026

mary

Everyone was fine.

We didn't see any snacks, or drinks except coffee in the morning.

Going forward, we will find place with snacks and drinks (not

8/10

Excellent

23 May 2026

Joseph

EZ access ground floor room. Quit room and hot water

2/10

Poor

13 May 2026

Patrizia

The place was dirty, the room lacked basic things such as toilet paper, tissues, hairdryer. The towels were a dingy off white, microwave filthy an while the women who checked me in was nice the morning woman seemed she was to busy scrolling her phone..
Positive thing bathtub was clean

Self

4/10

Poor

11 May 2026

Shane

PM check in staff was horrible

10/10

Exceptional

26 Apr 2026

Tramaine

Y

10/10

Exceptional

07 Apr 2026

ZAHOOR

I always prefer to stay in red roof service is excellent neat and clean rooms

Self

10/10

Exceptional

07 Apr 2026

Remington

Plenty of shops near and parking

10/10

Exceptional

06 Apr 2026

ZAHOOR

It was great experience

Self

6/10

Pleasant

01 Apr 2026

Winfried

The original room they gave us the floor was terribly buckled and pulling up. We asked to switch rooms and they were accommodating. The second room needed a deep clean. The floor had spots on it and the door to the bathroom was filthy.

Partner

2/10

Poor

26 Mar 2026

Tanya

This was by far the worst hotel experience I've ever had. Our family has traveled quite extensively around the US and I've never been in a hotel that was so utterly disgusting to be in zero service and poor customer service. Find anywhere else to stay even if that means staying in your own car. The room itself had paint peeling off the ceiling with cracks on every wall. The floor was buckling from a poor installation, and there was rust on the front door hinges the bathroom hinges with paint falling off the ceiling in the bathroom. There's no way this was built to code as the plugs were at the level of the mattress behind the bed. If there was any kind of electrical issues the bed would be the first to catch on fire. As I stated, it would've been better for us to just stay in our car.

Partner

4/10

Poor

13 Mar 2026

Megan

Parking was easy, but the place is in despneed of a major reno. Air conditioning was quiet,

Self

4/10

Poor

04 Mar 2026

Jamie

I am handicapped and requested a handicap room and they didn't give me one. They told me we're going to upgrade you to two queens instead which is no upgrade at all

4/10

Poor

25 Jan 2026

Qiana

Hotel is old and needs serious remodeling.

Partner

2/10

Poor

24 Nov 2025

richard

Don’t stay here. I checked in and 5 minutes , I checked out. In the center of Annapolis Center and thee worst hotel. Smokey smell, peeling paint, warped floors, residents holding open doors, loiterers outside, shall I go on? And I can’t get my money back

Business

8/10

Excellent

16 Nov 2025

Eyal

nice bathtub. hallway to room is outdated and worn. good bed and pillows.

Business

4/10

Poor

14 Nov 2025

Timothy

Room was fallling apart. And if I knew incidentals fee was 100$ i would have cancelled and gone to different hotel.
Staff was nice and helpful

Business

8/10

Excellent

20 Oct 2025

Steven

Stayed one night. Did the job.

2/10

Poor

12 Oct 2025

Elizabeth

Unfortunately, I did wake up with a cockroach stuck to my arm. The hotel looked as if it was used in a horror film. If it was not in the area it is now, I wouldn’t have felt fully safe here. However, the staff was nice.

Leisure Self

2/10

Poor

11 Oct 2025

Patrick

This was the worst hotel/motel experience in my life. I was gouged paying 461.71 to stay 1 night at this roach infested hotel, which I am certain is a section 8 hotel. Killed 1 roach as soon as I walked into the bathroom and others throughout the night. The floor was buckled from what looks like water damage. Probably mold infested too. The curtains had cigarette burn holes. The price was so high because of the boat show and Navy vs Airforce football. There were no other hotels available, and we contemplated sleeping in the car.

Leisure Family

8/10

Excellent

09 Oct 2025

Kelly

The surrounding grounds were littered with weird buckets and there was a man sitting on the front steps smoking in his hospital sox on my way to check in. Not a comfortable feeling

2/10

Poor

04 Oct 2025

Jeremy

I left @ 0100 am because of the cockroaches running across my bed. The front desk would only offer a refund if I left so we did. I did not want roaches in my luggage to bring back home.

Business_and_leisure Friends

8/10

Excellent

01 Oct 2025

john

Staff helpful

10/10

Exceptional

18 Sep 2025

William

Relaxing, thanks

Self

8/10

Excellent

13 Sep 2025

James

I was looking to save money, and the property met my needs. Service was good and the room was clean, and I felt safe. But I would not stay there with my wife, or if I had kids.

Business_and_leisure Self

2/10

Poor

11 Sep 2025

Theresa

Over charged

Checked in to get some sleep. Family member was at the local hospital was barely at the room an hour and had to go back to the hospital for an emergency. Was charged the nightly rate and hotel kept 100.00 security deposit. Never had that happen even at the better hilton hotels.

Friends_and_family Family

4/10

Poor

04 Sep 2025

Kathryn

location was verh good...it is a cheap hotel I expected that. AC was lousy.

10/10

Exceptional

03 Sep 2025

Adan

Good

4/10

Poor

02 Sep 2025

Verified traveler

No just no

Just an old outdated hotel with humidifiers in the hallway to help keep things drier I guess. Fridge totally frosted over, one dresser with a broken second drawer and most of the paint chipped off. Although things were as clean and straight as they could make them. Bathroom was clean but tiny with the tub being somewhat dangerous it was so small it sloped in on both sides where you stood. Will not return.

Friends_and_family Friends

2/10

Poor

27 Aug 2025

Michelle

Stay Away! Nasty!

The “black out” curtains had tons of holes that allowed light in, the sink had a crack and a sizable hole completely through it. It was one of the most rundown and nastiest hotels I’ve ever stayed in. The kicker is that while I prepaid with Hotels.com, they still have not taken the $100 deposit off my credit card and I have been charged. Beware Red Roof is a scam! Always check your credit card statements. I now have to spend time writing this review and babysitting someone to make sure I get my money back. Not my job.

Self

2/10

Poor

24 Aug 2025

Phillip

I expected three things - hot water, wifi, and a reasonably clean room. They delivered on one. The room was dirty, including dead bugs, a live slug, and paint chippings. The wifi signal was so weak as to essentially be non-existent and they vacuumed the hallway at midnight. Will never stay at a red roof inn again.

Leisure Self

4/10

Poor

24 Aug 2025

Amanda

The property was in rough shape. The room smelled pretty bad(mold or something)and was very beat up. The bed and bathroom were clean at least. Ive stayed at red roof inns in the past and generally they dont look like this or cost anywhere near what i paid. Had i been staying multiple days, i probably would have left.

Leisure Family

10/10

Exceptional

24 Aug 2025

Anne

Old and worn but okay

4/10

Poor

16 Aug 2025

Skye

poor condition of the flooring, and general facil

Leisure

2/10

Poor

14 Aug 2025

Humberto

Stay Away!

This hotel makes it really hard to use through Hotels.com, the front desk staff is rude and frankly fraudulent, they tried to keep the $100 deposit (per room) for no reason what so ever, I would highly recommend avoiding this hotel like the plague

Business

2/10

Poor

10 Aug 2025

Stephanie

stay away

Leisure Family

10/10

Exceptional

08 Aug 2025

Vanessa

I liked the landscaping, the greeting of the lobby staff upon check in, and 2 staff members in the lobby when checking out. The room was very nice and quiet. I am very pleased with this hotel. Thank you for making my stay great.

Leisure Self

4/10

Poor

28 Jul 2025

Lee

The lobby area was very clean and lit but hallways and room very dim. The carpeting very old and worn and rooms very small.

Business Partner

6/10

Pleasant

25 Jul 2025

Jude

Rough room with a lot of disrepair. Felt unsafe in the room and environs.

Business

4/10

Poor

15 Jul 2025

Tarita

The bed was horrible. The hot is cold and the cold is hot. AC did not work however, they were able to fix.

Leisure Self

4/10

Poor

12 Jul 2025

Richard

The room smelled like a dirty kitty litter box. It was a highly offensive odor. Also, the floors were clean but in poor condition, needing repair.

6/10

Pleasant

12 Jul 2025

DANA

Excellent check in staff. Old facility that needs remodeling. Dirty hallway carpet and dim lighting. Not the best bathroom amenities.

Leisure

2/10

Poor

04 Jul 2025

todd

Roach Hotel

Hotel room 165 had roaches. The floor was buckled. Went to front desk next morning to inform them of the roaches and even showed pictures. Requested to speak to manager, was informed manager wouldn't be in til 10am so I stated we would reach out since we woukd be gone. Called 2 different times to speak with manager and left message but have never received a response.

Friends_and_family Family

4/10

Poor

03 Jul 2025

Verified traveler

Roaches.

Business

2/10

Poor

02 Jul 2025

Erica

I’m honestly almost scared to write this before receiving my security deposit back, which I’ve literally never been charged for before?
I will start with the positives:
My room was clean and the AC worked really well which is important on a hot day
Negatives:
-upon arrival there was a staff member sitting on the front stoop arguing with someone on her cellphone?
-the website I booked with said this hotel offered breakfast(which was the ONLY reason I chose it bc I have a toddler who wouldn’t want to wait to get dressed and drive first thing in the morning). When I asked front desk, they said all they offer is hot water for coffee and tea
-there is no lobby, so nowhere to set your luggage down
-there is no elevator. So I had to carry my 15 month old up and down several flights of stairs just to get my stuff in the room(no staff offered to help even once)
-front desk staff was incredibly rude. Tried to not accept my spouses credit card when they were the one paying for me and my daughter to stay there-even though we share a last name and it was from the same account as mine(but my chip fell out so the card doesn’t work)
-I literally witnessed a drug deal out by the back parking lot
-I’ve stayed at cheaper hotels with none of these problems.
-no one cleaned out the trash or gave me fresh towels
Honestly I just wouldn’t recommend it. I loved this trip and the hotel was the only downfall.

Leisure Family

10/10

Exceptional

27 Jun 2025

Edward

Room smelled odd. Almost like body odor. Staff was great. Job had ended early and was able to get an early check in.

Self

6/10

Pleasant

22 Jun 2025

Lucy

Room smelled horrible. Not in very good shape floors are coming up and furniture all beat up. On a happy note bed was great

Leisure Partner

2/10

Poor

18 Jun 2025

Asakegn

I don’t recommend to no one

Leisure Partner

2/10

Poor

16 Jun 2025

Andrei

Just bad

2/10

Poor

16 Jun 2025

Andrei

Really bad customer service

2/10

Poor

16 Jun 2025

Andrei

Customer service is extremely useless

8/10

Excellent

09 Jun 2025

Kenneth

It was old and dated but very clean

Leisure Partner

6/10

Pleasant

03 Jun 2025

Elena

This is where I normally stay when I travel but after this trip I don’t think I will stay there again. Room I had was very run down and there was bugs in the room.

Friends_and_family Family

6/10

Pleasant

27 May 2025

Jake

We

Friends_and_family Family

10/10

Exceptional

27 May 2025

Aree

The young lady working at the desk was fantastic. Please promote and recommend her.

The walls are thin and i heard the family next door the whole time.

Leisure Self

6/10

Pleasant

22 May 2025

Jason

A typical old red roof inn. Shes got some miles on her but had everything i needed for 1 night and the location was great. Quick trip to annapolis and tons of stores and dining very close

Leisure Self

6/10

Pleasant

20 May 2025

Melissa

Not enough sockets to charge electronics. No receipt for the stay

Friends_and_family Family

4/10

Poor

04 May 2025

Richard

The first room's floor was buckled and dangerous. The mattress also smelled of urine. The second room was a little better and we did complete our stay. The floor was also buckling, but not as bad. They were not very clean either. On a good note, the staff was very nice.

Leisure Partner

4/10

Poor

27 Apr 2025

Yuriy

Terrible smell in the room and a building as a whole. Will try to avoid that facility in future!

Business_and_leisure Partner

2/10

Poor

23 Apr 2025

Yerzon

Bed bugs!!

The place is falling apart, cigarette marks on bedding sheets and the worst bed bugs yes the place is full of bed bugs. I have to check out at 1 am.

Self

8/10

Excellent

11 Apr 2025

SuEllen

Basic, but comfy

Just a stay of a couple of nights to attend a conference. Basic, had some issues with accessibility (heavy/hard to unlock doors, access to ramp often blocked, high step into external after hrs entrance, very narrow tub), but generally clean and comfy, fairly quiet.

Business

10/10

Exceptional

08 Apr 2025

Jolynn

Great as usual

Leisure

10/10

Exceptional

07 Apr 2025

Paul

Fantastic location

Business_and_leisure Self

8/10

Excellent

28 Mar 2025

Debra

The area felt safe and Lise to our activities.

2/10

Poor

10 Mar 2025

Martin

Loud music

10/10

Exceptional

26 Feb 2025

Mycki

The property is right off one of the main roads and is a great place for a convenient rest stop.

Leisure Partner

10/10

Exceptional

25 Jan 2025

Stacy

Excellent all the way around. Very nice, clean room. Staff was super friendly. The coffee in the lobby was so good!

Partner

8/10

Excellent

23 Jan 2025

Victor

Good choice.

6/10

Pleasant

17 Jan 2025

Xavier

Smokeless property and smell and all smokes in the rooms and hallways

Business Self

8/10

Excellent

17 Jan 2025

Adan

Good

8/10

Excellent

30 Dec 2024

Paul

In town for football game

No problem checking in late after the Military Bowl game. Found the room clean & generally comfortable. The staff members were professional & polite.

Business

10/10

Exceptional

19 Dec 2024

Kathy

The hotel is in a good location for restaurants and shopping. It does need some refreshing. The best thing was the young man who was at the desk. Caesar was so helpful and a true gentleman. Loved talking to him.

Business_and_leisure Pet

8/10

Excellent

18 Nov 2024

Ramieka

Great stay for the area and price.

My stay was actually pretty good. The service at the front desk was very pleasant. The room was small but comfortable. It was great for the price. I would recommend it. Only bad thing is the bathroom is VERY TINYYYY!!!!

Partner

10/10

Exceptional

15 Nov 2024

Michael

Call had a great time

2/10

Poor

03 Nov 2024

Aairah

RACIST, DIRTY & LIARS

The two main employees, McKayla & The other European guy are very racist, discriminatory and liars. I will be suing them and the hotel for what they did.

2/10

Poor

23 Oct 2024

Darlene

Nope

Paid for this and immediately left after checking into the room with no refund due to the condition of the room. Really sketchy place especially for a solo female traveler.

Self

4/10

Poor

14 Oct 2024

Kevin

Hallways smelled bad and bugs in my room. Stayed 5 days they never made my bed ounce.

Business Self

6/10

Pleasant

13 Oct 2024

Anga

Ok for price

Place is kind of run down but staff is good and friendly. Ok for price near Annapolis.

Partner

6/10

Pleasant

10 Oct 2024

Tricia

The property was find. A bit older but that is expected. Not a bad stay

Business Self

6/10

Pleasant

04 Oct 2024

Amelia

Overnight stay.

Front desk staff very friendly. Room clean and attractive. Mattress old and worn, needs replaced. Bath supplies (soap and body wash) very skimpy.

Self

6/10

Pleasant

23 Sep 2024

Carl

The place was nice enough. The staff was friendly. The place just needs a spruce-up.

Leisure Partner

2/10

Poor

16 Sep 2024

Denise

Won’t choose this hotel again

The front desk personnel were very friendly. The hallway to the room had a foul odor and the room also smelled musty. The bed was uncomfortable.

Friends_and_family Family

10/10

Exceptional

14 Sep 2024

Tony

We were only staying a night, and got there pretty late. The night desk person was difficult to understand, but was quick about getting us checked in. Despite knowing that I was going to bring my bags in, she didn't tell us how/where to go in to get to our room.

Leisure Partner

2/10

Poor

10 Sep 2024

Londell

First room assigned had hair in the bed, second room had dirt visibly all under the of the heater. There was no drinking water available in for guest unless they are members of red roof club. I tried to purchase a water from the desk because the vending machine had none and was told I had to go to the nearest store to get water.

Partner

2/10

Poor

09 Sep 2024

Mary

Not the best even for a cheap room.

Not the best place to stay if you want comfort and cleanliness. Front desk was nice to accommodate early check in. That was about all the positive things. Hurried in to room because we were heading to a wedding. Room key let us unlock door but then had to use body weight to push door open. Even had clerk help. Got in the room , tripped on the floor board that hadn’t been laid down right. Hurried out the door. Later that night got back in had to ram the door open. Smelled , oh, like CAT PEE. Too late to ask for other room. Coffee in lobby was the weakest ever. Left asap. Oh, bed was comfy! Must have been replaced after cat peed on it! So, no, don’t recommend if you are about this kind of stuff.

Friends_and_family Family

6/10

Pleasant

30 Aug 2024

Verified traveler

Overall, the front desk service was efficient and friendly. The room was in good condition and clean. However, the hallway and room itself had a very musty smell. They were running dehumidifiers in the hallway. There was a lot of rain a couple weeks ago, maybe there was a water leak? I had stayed here a year ago on way to the beach and it was not like this.

Friends_and_family Family

2/10

Poor

27 Aug 2024

Ben

Terrible. Pay a little extra and stay at a nicer hotel. You get what you pay for.

Leisure Self

6/10

Pleasant

27 Aug 2024

Ben

Room was really old and smelt stale. Bed was uncomfortable. It was unsafe. No breakfast options either. You’re kinda on your own. I won’t return.

Leisure Self

4/10

Poor

10 Aug 2024

Kristina

The beds were terrible. They need new mattresses on the beds. When we arrived the room smelled like cigarette smoke. The hotel is nonsmoking. We had to move to a different room, because of the smell from the cigarettes.

Leisure Family

2/10

Poor

04 Aug 2024

Eleanor

Dirty. Bad smell. Desk people were unclear and unhelpful with regards to booking changes. Waste of money.

Friends_and_family Family

4/10

Poor

17 Jul 2024

Samantha

The online view of the red roof is very different to when you actually in your room.

Both the rooms we were on had a horrible smell.
The bedding of the second room wasn’t clean

We were disappointed

Leisure Partner

10/10

Exceptional

21 Jun 2024

Carol

I had my dog with me, and was very concerned about the yellow flags all around the properties that said the area had been treated with pestisides!!!!! Also, the whole place seemed a little run down, but was clean. Was also disappointed that the \"continental breakfast\" was only coffee or tea ... not even toast or a bagel??!!!

Leisure Pet

10/10

Exceptional

18 Jun 2024

Henry

Good enough to stay compared price.

8/10

Excellent

09 Jun 2024

Verified traveler

I was looking for no frills, and I got pretty much what I expected. I was surprised at the lack of beverages though. They only had one machine and it only had soda for sale. If you want anything else, be sure to bring it with you! Also, the hand soap dispenser was empty, but not a huge deal.

Self

2/10

Poor

02 Jun 2024

Robert

Television did not work. No electric for medical devices.

Leisure

8/10

Excellent

01 Jun 2024

Hilal

It is a little bit far from the downtown doctor need a car or Uber for transportation and it take around 10-15 minutes to arrive; however, it is very friendly place to stay. Also, there is shopping area in a 10 minute walking distance if you need to buy something.

6/10

Pleasant

27 May 2024

Marjorie

It was clean. The room had adequate bathroom facilities and bed. The hallways were very dark. The entire property was very run down. The lobby area was small and uninviting. It was okay for a 2-day stay. We will not be staying there again.

Leisure Partner

10/10

Exceptional

21 May 2024

ryan

Value

Friendly service and a nice and clean basic room

Self

4/10

Poor

16 May 2024

Maureen

Room 283 - fire alarm and vents closed. There was terrible noise and arguing in the room and hallway on night/early morning of 5/15-16AM. Disturbed our sleep and we also worried about our safety.

Partner