Name: Conrad Bengaluru
Address: HALASURU, 25 3, Kensington Road, Ulsoor, Bengaluru, 560008, IN

10/10

Exceptional

03 Jul 2026

debmalya

Loved the rooms, the hotel space and the hospitality

Family_with_children

10/10

Exceptional

03 Jul 2026

Vettrivel

Great breakfast spread and amazing staff

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Meghna

The best breakfast! Hospitality was outstanding. I was pleasantly surprised after doing 3 week city hops with my family and staying at Taj in multiple cities. Conrad exceeded my expectations.

Family_with_children

10/10

Exceptional

27 Jun 2026

Unnati

Excellent hospitality… clean & well maintained property.

Family_with_children

4/10

Poor

22 Jun 2026

Kannan

I stayed at Conrad Bengaluru over Father’s Day with two rooms: one for my elderly parents and one for myself. The location and the rooms are excellent and the team tended to resolve issues once they were raised. However, the overall service and attention to detail fell short of what I expect from Hilton’s luxury brand.

Small but important items in the room were missing or not replenished. And we often had to ask for them. The in‑room dining menu, coffee sachets, creamers, bottled water. I also had to go to the front desk to request someone to inspect an intermittently working toilet flush. While the staff addressed each issue after I reported it, these should be basic, proactively managed standards.

On Father’s Day my parents and I were directed away from the Caraway Kitchen to Mikusu with the explanation that the breakfast menus were similar. In reality Mikusu’s offerings were much more limited and it left us feeling shortchanged on a special morning. Food at Indian Durbar and Tiamo was good, but the service there also lacked the attention to detail one expects from a luxury property. This seems to be a recurring theme at the property.

Overall, despite the strong location and comfortable rooms, the lapses in basic service and attention to detail made the stay feel not worth the Conrad premium. Most disappointing was that these shortcomings ended up spoiling what should have been a special Father’s Day for our family.

Family

10/10

Exceptional

01 May 2026

Jess

Staff were so helpful and accommodating, they made our stay really special. Great range of restaurants on offer and lovely pool

Partner

8/10

Excellent

18 Apr 2026

Paul

Rooms are too loud. Someone can hear the neightbours.

Self

10/10

Exceptional

05 Apr 2026

Emily-Jane

Breakfast was fabulous, lots of choice to suit different tastes.
Staff were all very helpful and friendly.
Beds were very comfortable and room was spacious, shower was great.
Food and drinks were expensive.
Pool area too small for the number of people ( only 15 sun loungers). Probably more suited to a business trip than holiday. We stayed as it was a great location for the cricket academy.

Family_with_children

6/10

Pleasant

05 Apr 2026

Laura

Hotel was clean and well maintained. Breakfast was good. The majority of staff were nice but not all. Not enough sun beds by the pool (only 15 beds to service the whole hotel). Food and drinks overpriced. Only got two towels and one bathrobe for the room each day, despite there being 4 of us in the room (and reminding them every day). Would recommend for a short stay (a couple of nights) but disappointing for a longer stay.

Family_with_children

10/10

Exceptional

04 Mar 2026

Priscilla

Had an amazing stay- pickup was and drop off at the airport was seamless. Would stay there again.

Family

10/10

Exceptional

26 Jan 2026

Chella

Great rooms... very clean and spacious

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Nipa

One of the best hotels I have stayed in. The view from the room was spectacular.

Partner

10/10

Exceptional

01 Dec 2025

Charan

Staff was very helpful.

Leisure Partner

10/10

Exceptional

19 Nov 2025

Deepak

The most amazing experience!

10/10

Exceptional

16 Nov 2025

Akila

The service at this hotel is incredible. Rooms wwre luxurious and immaculate. Breakfast buffet was the best we experienced at any hotel on our trip. We loved the hotel so much, we decided to return to it during the second half of our trip instead of trying out another hotel. Everyone remembered us from our initial stay and welcomed us back. They even made us a special \"welcome back\" cake that was presented to us at breakfast. We couldn't have had a better stay.

Leisure Family

10/10

Exceptional

28 Oct 2025

Mehul

Great staff and service.

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Paul

Stunning hotel

Very clean, beautiful interior and stunning views. Breakfast was incredible.

Business

10/10

Exceptional

01 Oct 2025

Naresh

Amazing Management and Staff
Breakfast spread was excellent
Temperature controlled pool a real bonus year round

Leisure Partner

8/10

Excellent

27 Aug 2025

Verified traveler

Our stay was comfortable and enjoyable. The service was excellent and the food delicious. The Hotel has a great location very close to the shopping centers.

Partner

8/10

Excellent

19 Jul 2025

Sumaira

We stayed two days at the Conrad after staying at the Taj. The Conrad was beautiful and more modern but the service was severely lacking and there was definitely a lack of organization throughout the hotel. When we checked in, we got a room that unfortunately smelled like mold. We requested to be moved, and they did find us another room but it was after an hour. We were escorted to the executive lounge while we were waiting so that was nice and Anisha at the front desk was helpful to try to resolve the issue. However, thereafter it took forever to get our bags to the room. The room was not fully ready when we did arrive. Missing towels, bath mat, etc. At breakfast the service was very disjointed and all over the place. There was no dedicated waitress/waiter. Noone really came to ask if we needed anything. I felt we had to ask multiple different people to be served. Though the Conrad is shiner, it could take a book out of Taj's service manual.

Leisure Family

10/10

Exceptional

04 Jul 2025

Angelica

Best stay during our travel in India, stunning locations and very kind staff. Would stay again in a heartbeat!

Leisure Family_with_children

10/10

Exceptional

21 May 2025

Raj Kavel

I found my stay at Conrad to be very memorable , with your great staff and service care esp Atu at the SPA , ALSO YOUR OWONDERFUL DECOR AND LOBBY ENTERTAINMENT. I definitely will isit again and wound recommend your hotel .

Business_and_leisure Partner

10/10

Exceptional

04 May 2025

ketan

Superb Hotel

I had a really great stay so happy I booked this hotel. The staff were fantastic overall
Overall I enjoyed Everything. Next time in South India I would come back to this hotel

Self

8/10

Excellent

27 Apr 2025

Pinaki

Everything good, with the exception of the gym, which is used by outsiders too. They treat the space as their own and will make you feel as if it’s owned by them. So unless the hotel restricts the usage of the gym to hotel guests only, mishaps are bound to happen.

Business Family

8/10

Excellent

31 Mar 2025

asmita

Highly recommend. Friendly staff.

Leisure Family

8/10

Excellent

29 Mar 2025

Sarang

Fab location, great food, lovely pool. Helpful staff

Leisure Family

10/10

Exceptional

16 Feb 2025

Sabyasachi

We generally stay at conard or oberoi whenever we visit banglore. Staff service is pretty excellent and have lot of dining options. Swimming pool is also nice and view from high floor rooms are solid. Had multiple stays here , would definitely recommend this property.

Leisure Family_with_children

8/10

Excellent

11 Jan 2025

srividya

Was excellent

10/10

Exceptional

03 Jan 2025

Vinesh

Excellent location

Business_and_leisure Partner

10/10

Exceptional

02 Jan 2025

Umesh

Great location, good food and excellent service

Leisure Family

10/10

Exceptional

15 Dec 2024

JAYACHANDRAN

Check in was super fast, fantastic team and super property, breakfast was awesome

Leisure Family

2/10

Poor

13 Nov 2024

Verified traveler

Host insisted that the booking was nonrefundable when booked through 3rd party, which was not my experience elsewhere. I had a family medical emergency and couldn't attend a wedding.

10/10

Exceptional

11 Oct 2024

Hugh

Excellent

Staff very attentive and helpful

Self

10/10

Exceptional

06 Oct 2024

Navin

Extremely great food, very comfortable room/bed/pillows.
Staff is very friendly, and the Manager Mr. Akshay was very helpful.

Leisure Family

10/10

Exceptional

03 Oct 2024

Navin

Friendly Staff, amazing food, and the spa service was fantastic!!!

Leisure Partner

6/10

Pleasant

08 Sep 2024

Srikanth

Essentials used in room are very poor and third grade.

For example towels bad in condition

Hand shower leaking on the back very bad for the hotel like Conrad . I would rate their room as third grade hotel.

Sorry for my language but it’s TRUE.

Staff and service extremely good.

Business_and_leisure Family

10/10

Exceptional

07 Jul 2024

Raghu

Excellent location and very friendly staff

Leisure Family

10/10

Exceptional

22 Jun 2024

Naresh

Staff overall very helpful and courteous

Business_and_leisure Partner

10/10

Exceptional

16 Jun 2024

Satya

Cleanliness

Leisure Family

8/10

Excellent

03 Jun 2024

S. A.

Calling out outstanding staff!

I found Zainab to be absolutely outstanding! I needed to carry a cake to a dinner in town at short notice and she organized it just marvelously! As also sorted out some issues with posting. Also Abinand in the Club Lounge was amazing!

Business

10/10

Exceptional

24 May 2024

Samiyah

Friendly

Leisure Family

10/10

Exceptional

12 Mar 2024

Krithika

I just have one thing to say about Conrad - They personify luxury and comfort! My stays at this hotel are always phenomenally memorable.

Leisure Self

10/10

Exceptional

10 Mar 2024

Sabyasachi

Excellent property. Friendly staff. Prompt service. Near to a lot of places. Recommended

Leisure Family

10/10

Exceptional

05 Mar 2024

Scott

Excellent hotel!!

A wonderful hotel. Very clean, great food, excellent swimming pool. The operations manager Arindam is a problem solver. He helped me with an issue i was having outside of the hotel, he did not have to but was very kind and fixed my problem. Staff are very friendly. One of the best hotels I’ve stayed at.

Business

10/10

Exceptional

07 Feb 2024

Ayyadevera

Excellent service and very nice facilities and food, what you’d expect from a Conrad hotel. Make sure you ask for Edward, excellent driver.

Business Self

10/10

Exceptional

16 Dec 2023

Akash

Very comfortable stay good staff very good service

Business

10/10

Exceptional

07 Nov 2023

Darshana

Its in a good location, just about 10 mins from Commercial street and Brigade Road. MG road just behind. Staff are very friendly and helpful. John and his colleagues were very helpful and friendly. Any question you ask its a YES.
Breakfast is amazing, a huge variety as well. Keep up the good work.

Leisure Family

8/10

Excellent

22 Oct 2023

HAYATH

We are from FL, USA. Grew up in Bangalore. Stayed there for two weeks with my wife. Nice and clean property. Overall was good. Close to most commercial areas.
Staff was good some were excellent except for Harish Chauhan at the entrance of buffet breakfast who should not be at a “5 star” restaurant especially not working with the guests.
Last year stayed at Leela palace. This visit it was not available for two weeks. Except for the bad experience with this guy, I would definitely consider staying again at this hotel next year.

Leisure Family

2/10

Poor

20 Jul 2023

Colston Julian

this hotel should be avoided at all cost

this has perhaps the worst experience i have had in a 5 star in India , it was shocking to see the staff shabbily presented , rude , the coffee shop was actually dirty , food at the buffet was cold and stale, the staff hygiene was bad , and they had no manners ! the room floor was damp , towels damp , the heater pot did not work , the lobbly was filled with noisy guest ordering take away it is surprising that the senior management could see all this but did not care .

Business

10/10

Exceptional

06 Jul 2023

Amitabha

Excellent service and amenities. Friendly staff

10/10

Exceptional

30 Dec 2022

Anuradha

had a lovely stay at Conrad over Xmas.
Staff and hospitality were commendable!! Would highly recommend this hotel

Leisure Family

10/10

Exceptional

26 Dec 2022

Chloe

Great assistance and customer service from staff. Quick check-in/check-out process. The breakfast buffet has a great selection and very fresh. Great restaurants available within the hotel too!
Location is good. 10mins walk to Brigade Road and Church Street. Will definitely be back!

Leisure Self

10/10

Exceptional

15 Jul 2022

Jagannath

Loved our stay. Staff is amazing and go out of the way to make your stay comfortable. My only beef - have charging stations on your seating areas.

Business_and_leisure Family_with_children

6/10

Pleasant

25 May 2022

Vivekkrishnan

Terrible service

We stayed at this property for 3nights in their Executive Suite. The overall service was average but the most disappointing part was housekeeping. In spite of us staying in a suite, they did not bother cleaning the rooms thoroughly. Even after we made a complaint it did not make any difference. Housekeeping staff is in such a hurry that one of the days they left fresh hand and face towels in the bathroom sink. Breakfast at this property is good but in- room dining is not that great and the food at their restaurant next to the pool is average. The service at this restaurant is terrible. Even at check out we were not even asked once if our stay was comfortable. Overall, would not recommend this property especially when you have other big brands of hotels right next to it. If this is the service provided at an executive suite I wonder what would it be like staying at one of their entry level rooms.

Friends_and_family Family

2/10

Poor

23 May 2022

Mohit

Horrible experience

- fell Ill at 3am. Was in pain. Asked the hotel staff to fetch some medicine (willing to pay fetcher and everything) but told no

- went down at 3am to ask for cab for pharmacy (5 mins away) but told all cabs busy. Busy at 3am !!! Nothing for guest emergency

No help to the guest in their time of need. No empathy or anything

Business

8/10

Excellent

15 May 2022

Akheto

The room was too small, no snacks, no items were placed in the minibar, spread of BF/dinner was excellent.

Business_and_leisure Family_with_children

10/10

Exceptional

30 Apr 2022

Suresh

location

Business Self

10/10

Exceptional

29 Apr 2022

Ajay

great hospitability

Business Partner

6/10

Pleasant

17 Apr 2022

Sandeep

Checkin was delayed as room was not ready, waited almost an hour ,got complimentary access to lounge with snacks and coffee

Room was ok, toilet was not clean,visible stains .. the flush water was yellowish with lots of dust coming on each flush, dust issue got rectified but water was still yellowish.

Food was ok. Variety of items available, but could not say that anything was awesome.

Vallet parking, when I got the car back, CO driver seat was inclined .. also door light was turned off..that was very clear that someone was resting in that .

Leisure Family

10/10

Exceptional

16 Apr 2022

anil

Stayed 10 days not an issue at all
Staff, food was great, rooms are big and very comfortable bed! Bfast staff were awesome and always willing to help you!
Will definitely stay again!

Leisure Partner

8/10

Excellent

09 Apr 2022

krishnan

Good, but.....

Front office staff were very efficient and friendly. However It was a nightmare calling housekeeping/room service.... Either lines were continuously busy or no one picks up calls. Common areas in the hotel are beautifully maintained. My wife dropped something on the floor (in our room) and when she went down on her knees to pick it up, she was zapped seeing the amount of dust/dirt under the furniture. Food served was really good and the breakfast spread was pretty ok too.

Friends_and_family Family

10/10

Exceptional

26 Dec 2021

Poonam

Everything was great...all amenities and food quality , cleanliness, staff service etc...all were superb...would like to stay again...

Leisure Family_with_children

8/10

Excellent

19 Dec 2021

Navdeep

Fantastic Stay

Great #Staycation at Conrad Bengaluru to celebrate wifes Birthday !! Overall stay and amenities was fab, recommend it!
Great Rooms with Lake View, Access to Executive Lounge for evening high tea and cocktails, Dinner and Breakfast Buffets included for family of 4 and a surprise birthday cake and a plush toy for Ananya !!! What more can you ask for at very affordable package price !! Had a great time.

Friends_and_family Family

10/10

Exceptional

23 Aug 2021

Adnan

The safety protocol was excellent, and well executed.

Leisure Self

10/10

Exceptional

22 Jun 2021

Arvind

Hilton Conrad ..... Brand Justified

Though there were Covid restrictions but still the stay was very comfortable throughout. Staff is well trained & courteous , hotel was very clean & following Covid norms .
Breakfast menu was lavish with continental, South & North Indian dishes . Taste was authentic.

Would like to visit again whenever in Bangalore. Highly recommended

Friends_and_family Family

10/10

Exceptional

27 Apr 2021

Sandra

Our Staycation at Conrad Bengaluru

A really enjoyable staycation. We were celebrating a special occasion and the hotel went out of its way to make our stay delightful.
As a product, it is very good, and the lake views from all rooms, certainly add to the feeling of space. Rooms are very well appointed and very well maintained.
The team always tried their best to please and we never heard a 'no' for any of our requests. One of the highlights we felt, was empowerment, wherein the associates and managers went out of their way with kind gestures and caring initiatives. A special mention to Madhurima (Front Office) and Vignesh (H.K.), who truly are remarkable hospitality ambassadors for the Conrad brand.

Partner

10/10

Exceptional

29 Mar 2021

Verified traveler

Thank you for providing good memory. I can be relax during stay.

Leisure Partner

4/10

Poor

27 Dec 2020

Dheeraj

Memorable Family stacation unsatisfied

The checkin experience to start with started with an unsatisfactory experience where my family and I had to carry our luggage to the reception from L2 parking. No welcome drink or pleasantries like a 7 start must have.. Already we were doubting the lack lustre start. Then we had to wait for 2hrs before we got the room - reason cleaning was under progress especially when I called ahead 2 days and mentioned I will checking at 3 to 3:30PM on the day of arrival. Surprising inspire of this we had to wait for 2 solid hours. Well to make the 2hrs wait worth while they asked me to take advantage of the Hi-Tea served in Indian Durbar which was the next kill joy with such a meagre spread with the highlight being salted potato chips and 2 sauces with some dry fruits and 1 veg salad and bread, All Veg sandwiches were taken and had to wait another 30 min when we got 2 slices for a family of 4 which is astonishing. Again they went back to get 4 more pieces.

Now once we got the room at last we were for another surprise where the whole 5 star experience of having a Executive Suite was no less than a 1-2 start hotel to start with a big notice stating that to reduce touch points basic toiletries, fruit basket , pillow menu etc.. was not available standard and will have to be requested. Well I said ok, then asked for a fruit basket which never came for the whole day nor the next.

Now the executive lounge experience which is the highlight of the suite, this was again reduced to a 3 star exp

Friends_and_family Family

10/10

Exceptional

20 Nov 2020

BIJU

Great place to stay in Bangalore...

Overall the stay was very good. They treated us well with unlimited drinks and starters during their happy hours in lounge. Rooms were clean with great view of Ulsoor lake.

Friends_and_family Family

10/10

Exceptional

17 Nov 2020

Joshua

Staycation at Conrad

The Room was beautiful had all accessories beautiful bath tub , charging points ironing board with iron , hair dryer etc . Breakfast was amazing too had Indian as well as English breakfast they were both perfect .

Friends_and_family Friends

10/10

Exceptional

14 Oct 2020

Dhiya

Great service and very clean

Self

8/10

Excellent

05 Oct 2020

Declan

Great Hotel