Holiday Inn Express Mt. Pleasant

8/10

Excellent

07 May 2026

lilith

Nothing special. Breakfast was good, the lady at check in was super nice. Sheets and comforter were dirty & housekeeping randomly let herself into our room at 8 am unannounced. The whole place is kinda dated for the price, but every hotel in the area that was cheaper had many reviews about bed bugs, so it was worth paying more to not deal with that can of worms…

Partner

4/10

Poor

03 May 2026

HYUN

The condition was just so-so, but the breakfast was excellent.

Family_with_children

8/10

Excellent

02 May 2026

Michael

Room near highway
Very noisy
Hard to sleep
Friday breakfast good
Saturdays not really

Partner

10/10

Exceptional

16 Apr 2026

JERRY

👍

10/10

Exceptional

12 Apr 2026

Kip

Great room. Great breakfast

Self

8/10

Excellent

12 Apr 2026

James

There is no pool or hot tub.

Family_with_children

8/10

Excellent

05 Apr 2026

Aniruddha

Good comfortable stay

Family_with_children

8/10

Excellent

04 Apr 2026

DANIEL

Did let staff know but AC unit was far from clean.

Friends

6/10

Pleasant

31 Mar 2026

Stacy

Staff were all friendly and responsive to requests. Room was clean but window was always fogged up and wet. There was what looked like mold around it. It always felt humid in the room even though we had the a/c running.
Breakfast was ok except the last day there we were told the stove broke down so there wasn't any eggs, sausage, etc.
The tub needs replaced as you can see where it's been patched in several places.

8/10

Excellent

31 Mar 2026

Claudia

Front desk staff was helpful and friendly. Good breakfast selection. Room could be a bit updated.

Friends_and_family Friends

6/10

Pleasant

30 Mar 2026

Jennifer

The room was basic. The bed was super comfortable. The TV was small. But the room was clean. It was a last minute decision to stop and stay the night so all we cared about was a clean place to lay our head.

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Antoinette

Everything was good with my stay- breakfast was great! My only complaints were that the room smelled very strongly- not bad per se, like new carpet? and that the mini fridge froze my drinks, even after I changed the settings. Other than that, the bed was great, the bathroom clean and well lit. Overall a good stay and I would stay there again. It is close by to countless restaurants and stores.

Self

10/10

Exceptional

20 Mar 2026

Mark

Clean, comfy rooms. Nice breakfast. Pleasant staff. Close to restaurants.

2/10

Poor

17 Mar 2026

Arnold

The room was clean. But the electricity went out 10 minutes after I arrived. No TV, No Ice Machine, No Heat, No Electric Outlets, No Hot Breakfast, No refrigerated food. The Elevator didn't work. I asked if we would get a partial refund or credit. The clerk at the desk said \"No refund or credit when it was caused by an act of G-D\". A wind blown branch had knocked out their power line and they didn't have a backup generator.

Self

8/10

Excellent

04 Mar 2026

Joel

Clean room, friendly staff, convenient area with shopping and dining options at walking distance from the property. 35 mins drive from ski resorts.

Partner

8/10

Excellent

22 Feb 2026

Donald

Clean room, breakfast was good

Self

10/10

Exceptional

19 Feb 2026

Lori

Spacious room. Gave me a larger bed than originally asked for. Breakfast had lots of choices. Coffee was decent.

Self

10/10

Exceptional

16 Feb 2026

Dejanira

The room wasn’t completely spotless found hair on our couch in room 315. And the tv in the bedroom we couldn’t hear anything it was all distorted, so only could watch tv in the living area.

Partner

10/10

Exceptional

08 Feb 2026

Collin

Staff was great

Leisure Partner

10/10

Exceptional

07 Feb 2026

Clarence

Yes.

Business

10/10

Exceptional

19 Jan 2026

Nicole

Great service!

10/10

Exceptional

13 Jan 2026

Heath

Clean room, friendly staff

10/10

Exceptional

12 Jan 2026

JUNE

Great staff, very friendly, will be back

Leisure Self

10/10

Exceptional

06 Jan 2026

Peggy

Enjoyed our stay. Hotel staff was awesome and very helpful.From closing early to stale muffins the breakfast is more miss than hit.

Partner

8/10

Excellent

04 Jan 2026

donna

The bathroom tub needed replaced and an exhaust fan needs to be added to venilate the room. There was some mold on the windows. The staff was friendly.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Bruce

Great breakfast and quiet room
Shower excellent
Need water bottles in rooms

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Cheryl

Horrible accommodations. Tv needed to be \"reset\", coffee maker old and lid broken, tup was clogged-looked like a dead snail in the drain. There is a loud thud every few minutes. 2nd shift switched my room (John) changed my room with ease and a caring attitude.

Business Self

10/10

Exceptional

31 Dec 2025

Kasie

The room was clean and the bed was comfortable. Would definitely stay at this location again.

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

Mary G

The window blind in our room did not work which was frustrating.

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

Kristen

The check-in person didn't tell me anything about breakf

6/10

Pleasant

20 Dec 2025

Nathan

The room and staff were great. We were on a tight schedule and we're frustrated when breakfast was NOT available at 6:00AM as promised.

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

John

Room was spotless, check-in person was courteous. There was water, tea and hot chocolate available in the lobby.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Randy

The breakfast was great the beds are soft big rooms

Leisure Family

10/10

Exceptional

14 Dec 2025

Dan

Room, staff and breakfast was excellent.

Business Self

8/10

Excellent

07 Dec 2025

Jennifer

I was double charged for the room, coffee maker had mold in it and the bagel were so old they were as hard as rocks. Overall 3/5 its what I have come to expect from a Holiday Inn.

Business Family_with_children

8/10

Excellent

05 Dec 2025

Luis E

Clean, helpful staff

Leisure Partner

10/10

Exceptional

01 Dec 2025

barbara

Great place!

Friends_and_family Family

2/10

Poor

18 Nov 2025

Gloria

Room was in bad shape..

10/10

Exceptional

03 Nov 2025

Valencia

We had a wonderful stay. The rooms are clean and the staff is very friendly.

Leisure Family

10/10

Exceptional

30 Oct 2025

Alexander

All were great . I really liked day to day breakfast
Changes ,

10/10

Exceptional

27 Oct 2025

Morgan

Very nice stay

Leisure Self

6/10

Pleasant

26 Oct 2025

Lizzy

The omelette was cold from the refrigerator. The potatoes were also cold.

Bathtub was chipped and stained.

There was no linen for the sofa bed inside the closet. Guest had to go downstairs to get.

Leisure Family

8/10

Excellent

26 Oct 2025

Michael

It was good no issues.

Business

10/10

Exceptional

21 Oct 2025

Mary

we enjoyed our stay and appreciated that the property was well kept and the breakfast was great

10/10

Exceptional

20 Oct 2025

Thomas

Everything was fine. Left before breakfast.

4/10

Poor

19 Oct 2025

Mike

The bathroom smelled terribly of mildew and mold. The shower curtain stunk of mildew.
The smell permeated the entire room.

10/10

Exceptional

19 Oct 2025

John

!!

8/10

Excellent

18 Oct 2025

Rondi

Mostly ok but facility is a bit worn. Roomed smelled musty.

4/10

Poor

18 Oct 2025

MICHAEL

Room heat smelled like a burned up blow dryer. Very dated hotel . Carpets stained everywhere. Disappointed in our stay

Partner

10/10

Exceptional

15 Oct 2025

Manuela

Everything was just great! From room comfort to friendly employees to a great breakfast.
I’ll definitely stay here again.

Leisure Partner

2/10

Poor

13 Oct 2025

Eric

It was a terrible hotel. I don’t know what else to say. At least I know I won’t ever recommend this property or Expedia to anybody else. I will delete the app and be sure that anybody that I know does not use Expedia or this hotel.

Leisure

10/10

Exceptional

12 Oct 2025

Dawn

We only stayed here 1 night but I was very pleased. The employees were quick & friendly at check in & out. The beds were comfortable, shower had great water pressure. They had these fresh cinnamon buns at breakfast that my kids loved (as well as the normal yogurts, cereal, toast, muffins, bagels, pancakes, eggs, etc). We didn’t have time for the pool so I can’t comment on that.

Friends_and_family Family

8/10

Excellent

09 Oct 2025

Danielle

The room was clean and staff was nice. We were only there for a brief overnight and used it as a pit stop on our way to Univ of Pitt. We were on the ground floor and the window did not have an actual curtain. Instead it was covered with a smaller piece of fabric. Our only complaint is that there should have been an actual hotel curtain

Leisure Partner

6/10

Pleasant

03 Oct 2025

Pamela Fornal

Uneventful stay

The room was adequate. Few amenities. Staff was nice AC /heat was good.
The hotel needs a remodel and reception needs professional, business dressed staff. We stay here every time we visit MP and have for years and we agree that the reception staff is always scruffy looking and dressed for a sporting event not work.
The bathroom shower was not adequate for a handicapped person. How could we have sat on the shower bench and managed the hand held shower at the other end of the tub. The hose was too short and anyway how to manipulate the water temp and flow?!

Partner

10/10

Exceptional

30 Sep 2025

Elizabeth

Overall the room was lean and comfortaable, and the front desk clerk allowed me to check in slightly early. This was much appreciated after a very long drive.

I did miss having a clock radio in the room, so I can check time if I wake in the night, without having to turn on a light and check watch. Not everyone is sucked into the Smartphone matrix.

Also, The breakfast items need to be checked more frequently. Breakfast was supposed to begin at 6, and when I came down at 6:15, there was no bacon and very few sausages. And I saw a case for cinnamon rolls, but there were none.

Self

10/10

Exceptional

28 Sep 2025

Darla

Always a great stay!

Leisure Family

10/10

Exceptional

27 Sep 2025

JUNE

Loved the room, and customer service representative was very polite and knowledgeable

Leisure Family

2/10

Poor

26 Sep 2025

Sandra

I reserved a handicapped room with a roll in shower. I did NOT have a handicapped room and definitely not a roll in shower. The toilet was so low that it was difficult to stand up after use. It was not a safe room for me.

Business Self

10/10

Exceptional

26 Sep 2025

GLENN

Ok

Self

2/10

Poor

23 Sep 2025

Edward

I had a room reserved a week in advance. The Confirmation Number was received. My credit card was charged immediately. Upon arrival, my reservation was cancelled because of overbooking. When I ask the desk clerk what I should do, she just told me to go to another town and find a different motel.
I depended on Expedia. NOT AGAIN!!!
To say I am disappointed is an understatement.

Leisure Partner

8/10

Excellent

23 Sep 2025

Manuela

The property is excellent. The breakfast had everything you could possibly want and it was very clean. About the room, the bed was so comfortable and the room was very nice and spacious. The only complaint I have is that upon entering the bathroom, the toilet seat was dirty and I had to clean it and the bathtub had stains in it that couldn’t come off and it had been repaired in the area near the drain and it looked awful. Finding the bathroom in this state was not pleasant. Otherwise everything else was spot on and I would definitely come back here as the property was otherwise excellent.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Diane

Everything

Leisure

10/10

Exceptional

20 Sep 2025

Diane

Everything

Leisure

6/10

Pleasant

16 Sep 2025

kevin

Toilet dirty, Not overly friendly front office, fire alarm started beeping at 4/5am had to go down to front desk to get someone to come up and remove alarm. Hotel phone in room was not working and dirty

Leisure Family

10/10

Exceptional

16 Sep 2025

Troy

Will stay again for sure!

8/10

Excellent

13 Sep 2025

Jane

Getting checked in took a long time. There needed to be two people at the desk. Taking an evening shower about 9:00 I barely had warm water. But over all things were good. Beds were comfortable and everything was clean. Breakfast was not good. I think we had leftovers from the day before and some things were burnt.

Partner

2/10

Poor

05 Sep 2025

Guido Vincenzo

Staff shortages and new
Management provides no breakfast, sour milk, no cleaning, broken hearing and cooling and no one to fix.

Business

4/10

Poor

05 Sep 2025

Genna

It’s a place to stay. That’s it, you don’t have many options if you’re needing to stay somewhere in the area. The hotel room was clean enough not to leave but I could NOT make myself use the shower as the floor of the tub was absolutely filthy, there were little black spots all over the place along the seal points of the shower walls, and toilet. The area where the keurig was had some type of brown sticky substance along the wall and the keurig itself was filthy so I decided against utilizing that feature. There were also ants in the bed! I know some types of ants just come and go with the seasons but yikes that wasn’t a pleasant sensation. I asked for makeup wipes and a toothbrush to be brought to the room and was told they were short staffed but would see about bringing it down. An hour passed and I called again with no answer this time so I just had to find something else to make do with. After I left the room I came back later to a notice stating they do not have the staff to send someone with individual requests to rooms so I would have to go to the front desk for any needed toiletries. Also around 12 midnight I was woken by someone banging on my door repeatedly. At first I thought it was next door but when it wouldn’t stop I had to dress and go see who it was. There was a drunk guest demanding I open the door who only left after I told her I wasn’t who she was looking for. My room was right down the hall from the lobby but no one came to help. Not a great stay.

Leisure Self

2/10

Poor

23 Aug 2025

Alex

Astronomical price for conditions of this hotel

I paid $170 to stay the night here passing through on a road trip and what a rip off. Our room was filthy, there was mold growing on the vent of the ac unit, the shower head was covered in mold. My kids feet were black within minutes of walking in the room. There were webs in the corners of the walls and visible signs of water damage throughout the room. To walk into a room after paying close to $200 and feel like you are sleeping in filth is extremely disappointing.

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Ivan

Great

8/10

Excellent

27 Jul 2025

Samuel

Hotel was very good except it smelled like smoke

Leisure Family

10/10

Exceptional

24 Jul 2025

Thomas

We would come back if we are ever in the area again. Very comfortable room.

Leisure Family

8/10

Excellent

21 Jul 2025

Jeffrey

the staff was very nice. Out of the way and hard to find by google directions

10/10

Exceptional

14 Jul 2025

Eugene

Most everything was updated at some point, except the window shade and shower enclosure which showed some wear. But even those items were fine, functional and just cosmetic. Everything else was like new, and the staff were quite pleasant and helpful. Definitely better than the majority of hotels that we stay at in this price range. We’d come back here without hesitation if we get back in this area again. Great value for the money.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Stan

Excellent room, bed and pillows. Easy walk or drive to plenty of local restaurants.

Leisure Partner

4/10

Poor

02 Jul 2025

audra

The front staff was the only reason we stayed the night. The room was dirty, mold in the bathroom and killed two cockroaches. The breakfast was bad. The muffins and bagels were stale. The coffee was bitter, and the pancake maker was broken.

Business_and_leisure Partner

10/10

Exceptional

26 Jun 2025

Adam

My room was clean and the staff was very friendly

Friends_and_family Family

6/10

Pleasant

23 Jun 2025

Alexander

My room was never serviced by a maid over a 3 night stay. Even after the front desk was informed. I even asked the maid on my floor to at least give me fresh towels…they were dropped outside my door. And I left my room every morning by 9 and returned after 5…so it was available for servicing. Very disappointing.

Leisure Self

4/10

Poor

22 Jun 2025

Jerry

Room was very dirty!! Sheets, shower curtain, carpet, etc. were all very dirty/need replaced. Bathroom sink and tub were clogged. Breakfast seating is filthy! Will NOT stay at this hotel again!

Staff were friendly. Only positive note on this hotel stay.

Leisure Family

10/10

Exceptional

20 Jun 2025

Chao-Hsu

Excellent

10/10

Exceptional

12 Jun 2025

Michael

I come out every year for the big slingshot tournament and my stay at the Holiday Inn is always great.

Leisure Self

4/10

Poor

11 Jun 2025

Betty

The room smelled of wet. Would not go back. Staff was excellent.

Friends_and_family Family

10/10

Exceptional

10 Jun 2025

Bob

The rooms were quiet, the bed comfortable, and the breakfast was very good.

Leisure Family

4/10

Poor

01 Jun 2025

Sarah

Maintenance issues

Blinds were off the window so when it was time to sleep we had to move rooms. We were here with family with rooms next door to each other and now we had to move to a whole new floor apart from each other.

Friends_and_family Family

2/10

Poor

31 May 2025

Thomas

I reserved a 2-Queen room. When I arrived, they told me they don’t have any 2-Queen rooms. What use is there in reserving something specific? Very disappointing.

Leisure Self

10/10

Exceptional

16 May 2025

Stephanie

Staff was friendly and helpful. Breakfast was very good and always ample amount of food.
Room was small but nice. We would stay there again.

Leisure Family

8/10

Excellent

15 May 2025

James

when in Mount Pleasant-Scottdale are I stay at the Holiday Inn Express. The rooms are always clean, the staff is friendly and helpful, and the breakfast is plentiful.

Leisure Self

10/10

Exceptional

09 May 2025

Herbert

Great stay

Staff was very helpful, friendly and professional. Buffet breakfast was great.

Friends_and_family Family

8/10

Excellent

06 May 2025

Ronny

Overall everything was good. It’s nice to have breakfast every morning.

Leisure Family

10/10

Exceptional

22 Apr 2025

Michael

Bed was so comfortable!! Room was very clean and well appointed! Staff was very friendly!! Would stay here again!

Leisure Self

10/10

Exceptional

30 Mar 2025

Nora

Staff was friendly, hotel was clean.

Leisure Partner

10/10

Exceptional

26 Mar 2025

Anthony

Very friendly staff that made me feel very welcomed.

Business Self

8/10

Excellent

18 Mar 2025

Ralph

Clean place to stay with a good staff

Went to visit family and it was conveniently located for that. It was affordable, clean, and the staff was friendly. I would stay here again.

Friends_and_family Family

8/10

Excellent

09 Mar 2025

Brittany

Overall great stay

Leisure Family_with_children

10/10

Exceptional

15 Feb 2025

Darla

Check in to check out is always perfect!

10/10

Exceptional

07 Feb 2025

Brandy

Bed a little soft. Faucet to tub never quit dripping but overall was pleased with the cleanliness, friendliness of staff and breakfast. Excellent price point for what we got.

Friends_and_family Family

10/10

Exceptional

21 Jan 2025

Zhe

I checked in pretty late but the front staff was super nice and helpful.

Business Self

8/10

Excellent

20 Jan 2025

Kevin

Front desk staff was helpful, responded quickly with additional bedding request and very friendly.

Breakfast area should be kept cleaner. The only trash can in the area was overflowing and the staff was having what looked like a casual conversation amongst themselves.

10/10

Exceptional

05 Jan 2025

Katlyn

Nice staff.

10/10

Exceptional

31 Dec 2024

Daniel

Great