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Four Points by Sheraton Nairobi Airport

Nairobi · Kenya

9042/1044 Tower AvenueView location

9.2/10Excellent977 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood8.2/108.2
Amenities9.2/109.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points by Sheraton Nairobi Airport

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, a steam room, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Getting to nearby attractions is a breeze with the area shuttle (surcharge). Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe.

Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Nairobi?

This hotel has 16577 square feet (1540 square meters) of space consisting of conference space and meeting rooms.

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With a stay at Four Points By Sheraton Nairobi Airport in Nairobi (Embakasi), you'll be within a 10-minute drive of Gateway Mall and The Imaara Shopping Mall. This spa hotel is 7 mi (11.2 km) from Nairobi National Park and 15.9 mi (25.6 km) from Thika Road Mall.

Make yourself at home in one of the 172 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes.

Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Nairobi? This hotel has 16577 square feet (1540 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • The seasonal pool will be open from January 20 to December 31.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 25 per person
    • Rollaway bed fee: USD 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Swahili

    English

Nearby attractions

Gateway Mall 5 km / 3.1 mi
The Imaara Shopping Mall 9.3 km / 5.8 mi
The Nextgen Mall 11.1 km / 6.9 mi
Nairobi National Park 11.2 km / 7 mi
Southfield Mall 11.5 km / 7.1 mi
Signature Mall 12.6 km / 7.8 mi
African Heritage House 13.3 km / 8.3 mi
The GoDown Arts Centre 15.1 km / 9.4 mi
Nyayo National Stadium 15.6 km / 9.7 mi
Nairobi City Stadium 15.8 km / 9.8 mi
Nairobi Railway Museum 15.9 km / 9.9 mi
Uhuru Park 15.9 km / 9.9 mi
Strathmore University 15.9 km / 9.9 mi
Parliament Building 16.1 km / 10 mi
Kenya Railway Golf Club 16.1 km / 10 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 172
  • Number of floors (main building): 5
  • Suites: 29
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Airport
  • Wheelchair-accessible
Show 56 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack bar
  • Banquet hall
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Outdoor heated pool: 1
  • Children’s swimming area: 1
  • SaunaExtra charge
  • Steam bath
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Snacks
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 28 m²TWN.ST
    TWIN STANDARDPhoto unavailable10 photos

    Four Points by Sheraton Nairobi Airport

    TWIN STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Shower

    Facilities with extra charge

    • Housekeeping
    • Cable TV
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Turndown service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GUEST ROOMDOUBLE • DELUXE GUEST ROOMDBL.DX-GR

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    DOUBLE DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PARK VIEWSUITE • PARK VIEW • 1 Bedroom • 42 m²SUI.PV
    SUITE PARK VIEWPhoto unavailable5 photos

    Four Points by Sheraton Nairobi Airport

    SUITE PARK VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 40 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable7 photos

    Four Points by Sheraton Nairobi Airport

    DOUBLE DELUXE KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom

    Facilities with extra charge

    • Safe
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Turndown service
    • Extra beds on demand
    • Toiletries
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Housekeeping
    • Cable TV
    • Bathrobes
    • Desk
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PARK VIEWSUITE • PARK VIEWSUI.PV-2

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    SUITE PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PV-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable8 photos

    Four Points by Sheraton Nairobi Airport

    DOUBLE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Cable TV
    • Wi-fi
    • Turndown service
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Minibar
    • Internet access
    • TV
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Four Points by Sheraton Nairobi Airport

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points by Sheraton Nairobi Airport

9.2
Excellent
977 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
8.2 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Godfrey
It was great for a short overnight stay, food was good and it worked to refresh my traveler. Only thing to note is if you run hot when you sleep, the sheets appear to be attached to the bed spread so you cannot just layer. There is no A/C because it is generally not necessary.
10/10
Exceptional
16 Jul 2026
craig
Very nice hotel, great food and amazing staff.
Friends
8/10
Excellent
26 May 2026
Brad
A nice and comfortable place to stay near the Nairobi airport. Convenient for transiting the city.
Self
10/10
Exceptional
17 May 2026
Tabitha
Great hotel to stay in. Close to the airport. 4th yr coming to stay after a late flight. The amenities are good. The rooms are clean. The buffet breakfast never disappoints. Service is always good. From the free shuttle to the front desk to the servers . Will be back next year again
10/10
Exceptional
09 May 2026
huimin
Clean room , Good breakfast, nice staff
10/10
Exceptional
30 Apr 2026
Frederick
Prepared for my arrival
10/10
Exceptional
19 Apr 2026
Maika
The spa the staff was fantastic and super clean room
Family
6/10
Pleasant
14 Apr 2026
ammar
Average hotel. Room service breakfast is very bad and over priced. They charge about $5 for a bottle of water which in Kenya is just criminal and takes advantage of you as a guest knowing there are no shops near by
Self
10/10
Exceptional
12 Apr 2026
Serene
The property is by the airport which was perfect for us. The hotel was very nice and staff very accommodating especially since we ran into an issue. I can’t speak for proximity to the city as we didn’t visit Nairobi this time. We were very happy with the hotel and restaurant
6/10
Pleasant
06 Apr 2026
Pascal
Efficient shuttle service. Friendly and effective staff. The room met expectations for a 4 star hotel. On the other hand the ground floor restaurant was a disappointment: long waiting time, mosquitoes buzzing around, very hard Indian style chicken.
Self
6/10
Pleasant
11 Mar 2026
SUSAN
Fromt desk staff excellent, breakfast, mediocre in food and staff. All very nice, but not well trained. Paid 160 for a 7pm checkout marred by non-stop jackhammer noise in my room. Hard to relax.
Self
10/10
Exceptional
07 Mar 2026
eirik
Excellent property vert close to airport. The staff are so accommodating and friendly and its easy to see why Kenya is called country of smiles.

So helpful and excellent food/ breakfast

Amazing for everything
10/10
Exceptional
06 Mar 2026
James
Always the best!!!
Friends
10/10
Exceptional
27 Feb 2026
Scott
The staff was friendly and helpful and the room and amenities were clean.
Self
8/10
Excellent
20 Feb 2026
Des
Entire stay was efficient from pick up, checkin, stay and dropoff. Seamless
Self
10/10
Exceptional
25 Dec 2025
Cameron
Probably one of the best meals I’ve had in Kenya across several trips. Service was great from everyone as well. We’ll definitely stay here again.
2/10
Poor
04 Dec 2025
David
There was no one there to pick us up at the airport at 2a.
Leisure Family
10/10
Exceptional
27 Nov 2025
Louis
Really lovely hotel.
6/10
Pleasant
12 Oct 2025
Italo
I arrived Saturday night around 11pm. My room, as those from many other guests who were asked to wait, was still not ready and had just started cleaning them. Check in was at 3pm, 8 hours earlier than my arrival, and my room wasn’t ready. Unbelievable
Business Self
10/10
Exceptional
06 Oct 2025
Stephen
Great location for business in the city and then an early start in the morning
Business Self
10/10
Exceptional
04 Oct 2025
Larry
Friendly and accommodating
6/10
Pleasant
17 Sep 2025
Hong
Its staff were friendly and the facility needs update.
Self
8/10
Excellent
30 Aug 2025
Daniel
Good overall service.
10/10
Exceptional
19 Aug 2025
Matthew
Great, convenient and comfortable stay between flights. Staff were amazing!
8/10
Excellent
10 Aug 2025
John
Staff service was excellent. Breakfast and service were also excellent
10/10
Exceptional
28 Jul 2025
Hope
Clean, free taxi, good food, nothing to complain about.
10/10
Exceptional
04 Jul 2025
Nancy
For a weary traveler the most important thing is the fast and efficient airport pickup and check in. I had been traveling for 30 hours by the time I got to the hotel and I was really ready to rest for an early morning flight. Thanks to all the staff there!
Leisure Self
10/10
Exceptional
05 Jun 2025
Shawna
Everything was very clean and staff was very attentive.
Leisure Friends
10/10
Exceptional
03 Jun 2025
Bianey
Beautiful hotel with rooftop restaurant and pool that overlook the Preserve. Short 5 minute drive to the Nairobi Airport. Shuttle is complimentary to/from airport. Can be booked for a fee to take you into town. Has a 24 hour restaurant on ground floor with amazing food!
Leisure Friends
10/10
Exceptional
19 May 2025
Uri
Rooftop restaurant
Leisure Self
8/10
Excellent
14 May 2025
milan
Located right at the airport, clean, modern, a rooftop pool and bar and grill are a treat.
Friendly staff and the restaurants serve a variety of foods.
Include the breakfast in your price when booking, well worth it.
Business Self
10/10
Exceptional
06 May 2025
Paul

Nice stay !!

Amazing staff - great new menu at the restaurant- lovely pool area
Self
10/10
Exceptional
04 May 2025
Rodolfo
Really close at the airport, the staff very helpful, and the shuttle to airport, really convenient
Leisure Family
10/10
Exceptional
02 May 2025
Lydia
I only spent one night, but staff helpfully picked me up from the airport and that night was very comfortable.
10/10
Exceptional
18 Apr 2025
Badru
Good services.
Business_and_leisure Family
10/10
Exceptional
18 Apr 2025
Treacy
The security here is intense, but once through all is good. Service is awesome and staff is engaging, well trained. The 5th floor restaurant is very good as well. I was most impressed with the gym/spa. I wish they had better grounds, but hey...it's a high end airport hotel.
Business_and_leisure Friends
10/10
Exceptional
17 Apr 2025
Rodolfo
My first time at the hotel, really nice place, comfortable room.and bed , great service and the a staff, very helpful.
Leisure Family
10/10
Exceptional
06 Apr 2025
Sara
Excellent all around
Business_and_leisure Self
10/10
Exceptional
24 Mar 2025
Donald
Great option near the airport.
Business Self
10/10
Exceptional
23 Mar 2025
Catherine

Great hotel

Quick layover at Nairobi Airport
Elegant and close to airport
Lovely and helpful staff
Self
10/10
Exceptional
16 Mar 2025
Peter
The entire staff were friendly, smiling and polite. The food was delicious!
Business_and_leisure Self
10/10
Exceptional
09 Mar 2025
Nancy
The best and closest hotel to the Nairobi airport. The hotel staff actually made sure my name was on a signboard for the shuttle and that as soon as I reached out to the driver I was immediately taken to the hotel and did not have to wait for other passengers.
Leisure Self
6/10
Pleasant
25 Feb 2025
Verified traveler

Room 213

Staff were excellent.
Room 213 was noisy with phones and answering machines ringing next door all night!
Bathroom shower flooded the bathroom with water as no divider so had wet feet sitting on the toilet and floors were very dangerously slippery.
Friends_and_family Friends
10/10
Exceptional
22 Feb 2025
Sarah
Due to flight change arrived very early (8.30am) but was able to access my room for a $50 charge. Nice pool and (small) gym area, great range of breakfast options. Only complaint was that the Laundry service is on the pricier end and was not returned on time and needed phone calls to cause so my departure was not delayed
Leisure Self
10/10
Exceptional
17 Feb 2025
Angela
Good stay after long flight friendly staff
Business_and_leisure Self
10/10
Exceptional
08 Feb 2025
Christopher
I really enjoyed the hotel. Both restaurants had great food and service. I didn’t get to go out and explore around Nairobi, but the room was very comfortable.
Business Self
10/10
Exceptional
06 Feb 2025
Adesoye
Convenience and attention to detail for an airport hotel
Business Self
10/10
Exceptional
02 Feb 2025
Carol
Always a great stay
Business Self
10/10
Exceptional
08 Jan 2025
Innocent
Excellent and satisfied with overall experience, recommending for travelers.
4/10
Poor
05 Jan 2025
Ivo
It took about 30
Mins to check in despite there being 4 people on the desk. Even when we did so there was a reluctance to give us the rooom keys at 10pm because there had been unforeseen delays with others checking out.
10/10
Exceptional
02 Jan 2025
Nancy Dzifa
My bed and the lobby.


What i did not enjoy was the food at the restaurant on the 5th floor
Leisure Self
10/10
Exceptional
28 Dec 2024
David
This is my favorite hotel to rest up at the day before flying out. Very nice and modern plus really close to the airport. Good food, nice gym.
Business_and_leisure Friends
10/10
Exceptional
25 Dec 2024
Ryan
Great service and very attentive staff. Room and amenities were impecable. Very friendly staff. We felt like home every moment of our stay.
Friends_and_family Family
10/10
Exceptional
25 Dec 2024
Ubah
Great stay
Leisure Family
6/10
Pleasant
19 Dec 2024
Erik

Very good but stressful

Overall a very good hotel. Close to the airport with complimentary airport shuttle every 5min. Well staffed and very friendly and helpful staff. Very clean and nice rooms with complimentary coffee, tea. A very good gym for being a hotel gym (and I'm picky ;-). Tried the roof top restaurant for a snack (samosas) which were good. And dinner buffet in the ground floor restaurant was very good and fresh too. And the service again very attentive and friendly.
I liked the signs in the room telling \"this is a smoke free hotel\" and that smokers will be fined if found smoking in the rooms.

What I did not like was that smoking seemed to be allowed around the pool. I could not enjoy myself with a polluting chimney next to me.

Next! There was fairly loud music playing in the pool area, more like coming to a teenager beach club than a place to relax your mind and enjoy the view over the greenery. A well composed playlist with softer ambiant music on lower volume would have been better, then you'd been able to read a book or listen to a podcast.

If it would not have been for the smoke and music I would have given the hotel a solid 4.7+
Self
8/10
Excellent
15 Dec 2024
Sheila
Great hotel for a quick/long stay at the airport. Clean rooms and friendly staff.
10/10
Exceptional
14 Dec 2024
John
Great hotel, good restaurant, free airport shuttle (5 minutes away).
Business Self
10/10
Exceptional
12 Dec 2024
James
Four points welcomed the tired traveler with service and a good night sleep
Business_and_leisure Friends
10/10
Exceptional
06 Dec 2024
Sheila
The prooery is in excellent condition.Great service
Business
10/10
Exceptional
02 Dec 2024
Margaret

Comfortable stay

Wonderful stay. Excellent Four Points!! Large room, comfortable bed and shower. Very good food and beverage outlets. Wonderful staff throughout!!
Friends_and_family Friends
10/10
Exceptional
02 Dec 2024
Tameesha

Must stay for you yrip to Nairobi

I'm a solo traveler and this was a perfect stay. It started out as just one night but I enjoyed it so much that I extended it to 3 days. The location is very secure and the offer a free airport shuttle. The restaurant in the hotel is open 24hrs and the food is delicious
Everyone here is so friendly and helpful. For someone who rarely writes reviews, I can't say enough great things about this hotel! I will definitely be back.
10/10
Exceptional
30 Nov 2024
Theresa
Closest to Nairobi Airport. New build. Nice modern decor. Well trained staff.
Leisure
10/10
Exceptional
26 Nov 2024
Pamela
Great customer service.
Leisure Family
10/10
Exceptional
25 Nov 2024
Andrew
Stayed many times. Happy with everything particularly the distance to JKiA.
Business_and_leisure Partner
10/10
Exceptional
15 Nov 2024
Theresa
Very friendly people
10/10
Exceptional
15 Nov 2024
Thomas

Overnight layover spot

Great location for an overnight layover.
Partner
6/10
Pleasant
10 Nov 2024
James
I booked a shuttle. Essential for this close to airport hotel. It didn’t appear and I had to use an expensive taxi
Business Self
10/10
Exceptional
28 Oct 2024
Gillian
All the staff were extremely polite, friendly and professional. The transfers to and from the hotel and airport were very convenient. The room was well kept and beds very comfortable. Breakfast was excellent with plenty of choices. Very happy with our stay at this hotel.
Leisure Partner
10/10
Exceptional
14 Oct 2024
Paul
Safety
Family
8/10
Excellent
12 Oct 2024
Rosella

Stop off in Nairobi

Misinformed realities at the desk and no cash available. Other than that the hotel and staff were excellent.
Friends_and_family Family
8/10
Excellent
12 Oct 2024
James
Quality hotel for overnight stay at the airport. Great shuttle service. Helpful staff. Still newish so will definitely stay again
Business Self
10/10
Exceptional
11 Oct 2024
Sherril
Staff were extremely accommodating and helpful
10/10
Exceptional
09 Oct 2024
David
Great place to stay before flying out since it’s so close the the airport
Business_and_leisure Friends
10/10
Exceptional
27 Sep 2024
Meagan
The food was amazing, the service was even better. Very comfy bed, a nice gym and steam room, and rooftop restaurant and pool. Best airport hotel I've been to. But of all the great things about it, it's the staff - they go above and beyond, and are the most friendly people.
Business
10/10
Exceptional
27 Sep 2024
Cameron
Front desk staff at check in and out were awesome. Shuttle drivers were great especially maggy
Leisure Self
4/10
Poor
23 Sep 2024
Dorothy
Room was not clean and the pillows were a flat as a pancake. The hotel is over priced compared to others near the airport and in better condition.
Leisure Partner
8/10
Excellent
23 Sep 2024
Verified traveler
The food is overpriced
Business
6/10
Pleasant
15 Sep 2024
Kerry

Would have loved a room ready when I arrived!

The hotel’s website indicates that check-in begins at 3:00 pm. I arrived at 10:30 pm and was told my room wasn’t ready. I didn’t get my room until almost midnight. Sure they comp’ed my dinner (which was actually really good), but I sure would have loved my room ready when I arrived after 26 hours of travel.
Business
10/10
Exceptional
15 Sep 2024
Maurlin
Great staff. Food was way better than most hotels. Highly recommend the. Four Points Sheraton Nairobi.
Leisure Friends
10/10
Exceptional
14 Sep 2024
Elisa

Great hotel and even better staff!

I was stuck in Nairobi due to the Airport strike after checking out and the hotel shuffle picked me back up and brought me to the hotel.
The staff were very kind upon check-in and made me feel safe and comfortable -exceptional service. Nairobi hotels are great!
Business
10/10
Exceptional
16 Aug 2024
Kenneth A
This is an excellent property close to Jomo Kenyatta airport with a great staff and service.
Leisure
10/10
Exceptional
16 Aug 2024
Elise
Very easy to get to from Jomo Kenyatta Int’l Airport, and a super comfortable stay. (Really good breakfast buffet too.)
Leisure Self
10/10
Exceptional
29 Jul 2024
Cheng
good
10/10
Exceptional
29 Jul 2024
Jeremy
The best place to stay when overnighting at the airport.
Business_and_leisure Self
10/10
Exceptional
23 Jul 2024
Sunil
Friendly, clean and very helpful
Leisure Family
10/10
Exceptional
23 Jul 2024
Timothy
Awesome hotel
10/10
Exceptional
21 Jul 2024
Florence
Always a pleasure staying at Four Point in Nairobi near the airport.
Business_and_leisure Family_with_children
10/10
Exceptional
20 Jul 2024
John

Great airport stay

Very comfortable, clean , new hotel
Inside security perimeter of the airport
Transfer from terminal was complementary and swift
Friends_and_family Family
10/10
Exceptional
19 Jul 2024
Michele
Enjoyable stay, staff friendly and efficient
Leisure Self
10/10
Exceptional
11 Jul 2024
Michele
Very friendly staff and easy access to airport. Rooms comfortable and well equipped for travelers
Leisure Self
10/10
Exceptional
27 Jun 2024
Esther
Stayed at the hotel for one night and had an amazing experience. The staff were very nice and professional. The rooms were clean and the room service was great.
Leisure Partner
10/10
Exceptional
23 Jun 2024
Thomas

Couldn’t be happier

Once again, a 5-star experience. Warm, welcoming, efficient staff from the timely meeting at the airport to hotel registration, to the exceptional service and food in their restaurant. A delightful stay.
Business
4/10
Poor
22 Jun 2024
Louise
The meals were overly expensive for what was offered.
Business
10/10
Exceptional
19 Jun 2024
Thomas

Off-the-charts great!

Great service from the Airport pick-up, to the efficient Reception desk and the breakfast, and then back to the Airport. I’m looking forward to my return this coming Saturday, 6/22.
10/10
Exceptional
18 Jun 2024
Adegbola
It’s super cool and their airport shuttle service is awesome
Business_and_leisure Self
10/10
Exceptional
14 Jun 2024
Hugo
Staff were super friendly and helpful. Thanks for a fantastic stay.
8/10
Excellent
06 Jun 2024
James
Always clean
Business Friends
10/10
Exceptional
05 Jun 2024
Janet
Very convenient to the airport. I was greeted at the airport by a friendly driver, and my entire stay was perfect. Every staff member was friendly and helpful. I wanted a quiet and relaxing place to stay for a few days. The room was spacious, the food was great, and I would highly recommend.
10/10
Exceptional
01 Jun 2024
Diego
The hotel es really beautiful and the facilities are great. The pool area is beautiful and the view as well.

The only thing is that there is nothing in the sorounding so you are forced to eat there. Besides that is a prefect choice.
Leisure Self
10/10
Exceptional
30 May 2024
HENRY
Great place to stay in Nairobi. I'll stay there again!
Business_and_leisure Self

Location & surroundings

Four Points by Sheraton Nairobi Airport
9042/1044 Tower Avenue, Nairobi, Kenya

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Four Points by Sheraton Nairobi Airport

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