Name: Kozi Suites Nairobi Airport
Address: Chady Rd, Syokimau, KE

8/10

Excellent

01 Jul 2026

Zikiru

We stayed 2 nights and we had a good stay. Room a little smaller than expected but was clean and staff was very helpful.

Partner

6/10

Pleasant

23 Jun 2026

Martin

I've stayed here on numerous occasions and it's always 5 stars from me but this time it wasn't as good. They were painting 2 floors below and the smell of paint thinners was overpowering. They should have had more ventilation on the floors before. Also they give tea bags, coffee etc in the room but no milk. Every time I've stayed I ask for a very small amount of milk to have with my tea in the room as none is provided. Every other time it was given without question but this time they wanted me to buy a full carton of milk to use only a tiny amount. I had to call the supervisor and eventually they gave me but they were virtually calling me a liar by insisting you always have to buy milk. I was very upset with their attitude. This was my 10th time staying here and felt I deserved more respect over such a small request

Self

10/10

Exceptional

19 Jun 2026

Judith

Clean comfortable and convenient location

Friends_and_family Friends

8/10

Excellent

16 Jun 2026

Erick

The rooms were clean and spacious. The bathrooms were OK. The staff is friendly. The food was good.

Friends

4/10

Poor

05 Jun 2026

Robert

Wifi connection was very poor

Partner

8/10

Excellent

01 Jun 2026

Peter

It would be nice if there was a box of SOFT TISSUES.

Self

10/10

Exceptional

01 Jun 2026

Obasanjo

Kozi as the name goes, the silence and calm was very much need after a long travel.

Self

10/10

Exceptional

10 May 2026

Shingirai

The hotel is perfectly located near the airport and the expressway. The building itself ticks all the boxes, but with anything the build quality and finish could always be better. I would stay again.

Self

2/10

Poor

28 Apr 2026

Jessica

No responses to messages from the property at all, we got delayed by a traffic accident and weren’t even allowed to check in because it was after 4pm. Very disappointing

Partner

10/10

Exceptional

04 Apr 2026

Graham

Everything excellent just need a gym for 100%

8/10

Excellent

26 Mar 2026

Imelda

Highly Recommend

Partner

8/10

Excellent

24 Mar 2026

Thomas

Overall good place to stay near the airport and I will stay again. One issue I had is that I paid online and received an email from the hotel saying that the full amount was yet to be paid. I emailed to clarify but had no response....They need to improve their communication.

Self

10/10

Exceptional

08 Mar 2026

Raghuveer

Lovely and comfortable

8/10

Excellent

19 Feb 2026

David

This was a layover stay less than 10.hours. More than adequate and checked all the boxes. Minus 1 star for no AC - they brought me a fan. 👍

Self

10/10

Exceptional

27 Jan 2024

Jaspher

Excellent services

Business Family

10/10

Exceptional

21 Nov 2023

Alison

The pick up from the airport was easy because the communication was excellent. The place was perfect for my one night in transit.

Leisure Self

2/10

Poor

19 Nov 2023

Verified traveler

Based on your response, your unprofessionalism and lack of tact speaks volumes. I spent over 155500 on my stay and would not complain about a measly 14500. You are clearly in need of more training because your mathematical skills are subpar. You also gaslighted me when you are clearly the one with a problem. Money is not a problem for me. I don't see why you would resort to tricks and name calling just because of a simply review. I actually find it funny. I honestly don't care what you think about me. I was able to afford all that money for my stay and if I say it was terrible, it clearly was. About my emotional wellbeing, anyone would be angry after seeing the invoice and comparing it with the Mpesa transactions which show I was clearly conned..but no thief will admit they were caught stealing. You can say what you want me but you are clearly the one with the problem. I was away from the hotel for a while and there's no way the cleaner would have been able to clean. Professionalism means you think about solutions with tact, clarity and decorum and unfortunately, you lack in all of this. I know you will still reply with something vile, as a reflection of your own character.

Leisure

2/10

Poor

26 Oct 2023

Verified traveler

There were people attempting to enter my room at different times and the staff had some thieves. I used to order food from outside and they charged me 14000 saying I bought food at their restaurant.

8/10

Excellent

18 Oct 2023

Katrina

Very convenient for a one night stay after a long flight from UK. We were very satisfied with the service and helpful staff and the room was spacious and clean for an affordable price. However, we were very warm in the room at night as no fan or air con and bathroom was in need of renovation.

Leisure Partner

8/10

Excellent

14 Oct 2023

Wesley

Great place to stay

Leisure Partner

8/10

Excellent

14 Oct 2023

SHEBA

Not so bad for a short stay

10/10

Exceptional

04 Oct 2023

Samson

your services

Business_and_leisure Family_with_children

8/10

Excellent

16 Sep 2023

Matilda

It's close to the airport. The staff were nice and courteous. Security was good. However, the dinning experience wasn't that good. Meals take took long. Once you order a meal, give yourself at least an hour fifteen minutes. The prices are abit high and the food is not that good. They served us half cooked corn bread (ugali). Not cool
Good thing Gateway mall is a few minutes walk from the hotel and there are excellent eatery places. There is a fridge and microwave in the rooms.
I would stay here again for convince reasons.

Leisure

10/10

Exceptional

05 Sep 2023

Mercy

Close to the airport

6/10

Pleasant

31 Aug 2023

Shaheen

No AC

10/10

Exceptional

29 Aug 2023

Valerie

I liked everything about the property . Very well kept and kind service.

Leisure Partner

10/10

Exceptional

10 Aug 2023

William

I enjoyed my stay as the staff was friendly and efficient. I enjoyed the food prepared by the property also. A great stay to have around near the airport.

Leisure Self

8/10

Excellent

03 Aug 2023

Hassan

Place is nice and clean it’s just the WiFi on the property which is unstable

Self

10/10

Exceptional

01 Jul 2023

Allison

Friendly, good food, large one bedroom suite with balcony— everything they said about their property was true

Leisure Self

8/10

Excellent

22 Jun 2023

Anuoluwapo

Its nice

It was okay. The only minus for me was the lukewarm water from the shower considering the weather is quite cild in Nairobi at the moment. However the fridge and microwave provided for in the room won me over. I shall stay there again.

Friends_and_family Family

8/10

Excellent

15 May 2023

Henry Mokua

The staff was awesome! Very helpful and responsive.

Business Self

10/10

Exceptional

12 May 2023

Satya Narayan

The staff are very kind, helpful and polite. The receptionist Faith is a wonderful lady who helped us with all our needs.

Business_and_leisure

10/10

Exceptional

18 Apr 2023

Kate

Difficult to find due to construction but the service is wonderful and the rooms were tidy and pleasant

Leisure Friends

4/10

Poor

07 Apr 2023

Margaret

First, dont understand why the bar wouldn’t be stocked with common beer!!! That was just a miss!! No bar should EVER miss beer. Secondly, we ordered food and it took like forever! Approximately 1hr 30min. That is just unacceptable and this was peak dinner time. Also, its like staff arent sure what is available.

Leisure Partner

4/10

Poor

29 Mar 2023

David

Very new but there was no air conditioning in a hot room and it wasn’t out rather it just didn’t exist. They did bring a fan. You can’t really walk anywhere from the hotel and it didn’t really feel safe.
There was no phone in the room so any problem you had to travel to the front desk.
Nice room for decent price if you don’t care about air conditioner which you probably don’t need most the year.

6/10

Pleasant

14 Mar 2023

Scott

Good hotel for 1 day to get to or from the airport

A decent hotel for the price. It's close to the airport and affordable. I would not stay here for more than 2 days. WiFi was terrible. Restaurant was okay. It's a good hotel to stay for the last night or the first night of your vacation.

Partner

6/10

Pleasant

06 Mar 2023

Rolando

The property, should have Air condition and the Restourant Services should improve ..

Leisure Self

8/10

Excellent

14 Feb 2023

Leigh

I really liked the hotel but I wish there would have been a way to lock the room from inside so I felt a bit more secure. Great room for the price, security improvement would have been only additional request.

Business_and_leisure Self

8/10

Excellent

10 Feb 2023

Erica

Its an up and coming oart of town, the peoperty was nice. The staff was friendly. Wishing for better internet.

Business Self

10/10

Exceptional

09 Jan 2023

satoshi

Kindness welcome even though midnight-checkin. The place is absolutely safety.

Leisure Self

8/10

Excellent

08 Jan 2023

susan

Definitely will stay here again. Value for Money.

Great location for a good price. Service staffs are helpful and courteous. The roof top restaurant foods and service are excellent.

Partner

4/10

Poor

23 Nov 2022

Naa

This property isn’t as nice as it looks in the photos. The rooms have no AC. I asked room service to change my soiled sheets and they redressed the bed with the same one. When I ordered simple things to be delivered to my room, it took hours. There are no phones connecting the rooms to front desk and kitchen. They have a WhatsApp number but replies are delayed and I usually have to call even after I have made an order via WhatsApp. Most of the time, the order wasn’t delivered and I had to place it several times.

Leisure Self

6/10

Pleasant

18 Nov 2022

Verified traveler

The place was nice enough but the was no air conditioning and had mosquitoes so not the greatest experience from that point of view. It’s convenient if you’re staying one night but more than that I would not do.

Business

8/10

Excellent

30 Sep 2022

Sudha

Little small

Leisure Family

10/10

Exceptional

08 Sep 2022

David

This is a very clean nice well kept property, the surrounding neighborhood is not so great. Staff @ this hotel are very friendly and very helpful. I wish they had more on their menu offerings. Cooks are great they make very delicious chicken here.I love it. I will book again when in NRB.

Leisure Self

6/10

Pleasant

25 May 2022

Jim

It was clean, my biggest problem was no AC.

Business Self

2/10

Poor

17 Jan 2022

jacob

It’s a 35 min drive to airport on a dirt road if you can call it that. Don’t think it’s close to airport

Leisure Partner

10/10

Exceptional

03 Jan 2022

Robert

Close to Airport when you need Covid test 24 hours

Beutiful hotel, freindly people, secure building. BUT the road there (12/28/2021) was brutal. Construction and a little rain made the road to the hotel almost impassable. Kind of fun was the cows being herded by the hotal in the morning

Self

10/10

Exceptional

22 Dec 2021

Agrim

Great option near NBO airport

If you want to stay close to the airport this is a great option. Nice, clean, modern rooms with a microwave and a fridge. Walking distance to Gateway mall which has a grocery store and a food court. Taxi to airport will cost sky 650 ksh. Hotel also provides on-site Covid test for return flight to the US. I think there is a pool although we did not use it. They also have a paid shuttle service to go the city. Highly recommended

Friends_and_family Family

10/10

Exceptional

18 Nov 2021

Verified traveler

Great

Was a great stay, closeness to the airport was super convenient.

Self