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Prideinn Plaza Nairobi Airport****

Mavoko · Kenya

Signature Mall Off Mombasa RoadView location

8.8/10Excellent323 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.4/109.4
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Prideinn Plaza Nairobi Airport****

With a stay at PrideInn Plaza Nairobi Airport in Mlolongo, you'll be 6.6 mi (10.7 km) from Nairobi National Park and 14.3 mi (23 km) from Kenyatta International Convention Centre. This family-friendly hotel is 20 mi (32.2 km) from Thika Road Mall and 24.2 mi (39 km) from Village Market.

Make yourself at home in one of the 64 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Mlolongo? This hotel has 1000 square feet (93 square meters) of space consisting of a conference center and 15 meeting rooms.

A shuttle from the airport to the hotel is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 15 years old
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately USD 20 for adults and USD 10 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Swahili

    English

Nearby attractions

Signature Mall 0.1 km / 0.1 mi
Arcadia Green Park 8.5 km / 5.3 mi
Gateway Mall 9.5 km / 5.9 mi
Nairobi National Park 10.7 km / 6.6 mi
The Imaara Shopping Mall 15.9 km / 9.9 mi
The Nextgen Mall 17.8 km / 11 mi
Southfield Mall 18.1 km / 11.2 mi
African Heritage House 19.9 km / 12.4 mi
Lukenya Hill 20.2 km / 12.6 mi
Maanzoni Conservancy 21.9 km / 13.6 mi
Nyayo National Stadium 22.2 km / 13.8 mi
Nairobi City Stadium 22.4 km / 13.9 mi
Nairobi Railway Museum 22.5 km / 14 mi
Uhuru Park 22.5 km / 14 mi
Strathmore University 22.5 km / 14 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO QUEEN BEDSJUNIOR SUITE • TWO QUEEN BEDSJSU.2Q

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    JUNIOR SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE KING BEDTWIN • DELUXE KING BEDTWN.DX-KG

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    TWIN DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    APARTMENT TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR KING BEDTWIN • SUPERIOR KING BEDTWN.KG-SU

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    TWIN SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Prideinn Plaza Nairobi Airport****

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Prideinn Plaza Nairobi Airport****

8.8
Excellent
323 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
20 Jul 2026
Nathan
Room was clean and comfortable. Shower and toilet working excellent
Restaurant was a little pricey.
Family
10/10
Exceptional
16 Jul 2026
Katherine
Thank you for hosting us!
Friends
10/10
Exceptional
14 Jul 2026
DIANA
Not exactly near airport and area was very congested
Self
8/10
Excellent
13 Jul 2026
Robert
A bit further from the airport than I had anticipated, but the pick-up by the shuttle was very efficient, as was check-in. Decent breakfast, room had all that was required. Was there less than 12 hours, but would use again.
Self
10/10
Exceptional
09 Jul 2026
Robert
The staff was professional and polite. The hotel is adjacent to a nice mall with many shops including a grocery store. The included transfer to the airport was perfect. The driver was wonderful.
Partner
8/10
Excellent
16 Jun 2026
Pamela
We arrived late at night, the 24 hour restaurant was appreciated, and food and service was excellent!
Family
8/10
Excellent
16 Jun 2026
Amarinder
Good property for short stay before heading in safari adventure
Partner
10/10
Exceptional
14 Jun 2026
Amanda
Everything
Self
10/10
Exceptional
11 Jun 2026
Africa
Had a great experience. Would definitely stay again in the future.
Self
8/10
Excellent
09 Jun 2026
Lorenzo Lloyd
Clean rooms, love the large room and bath, there is a mall right next door for a little shopping.
It's 23 minutes from the airport the will facilitate transport if you ask
Self
10/10
Exceptional
06 Jun 2026
Namhla
Great place to stay near the airport
Self
8/10
Excellent
03 Jun 2026
Aaron
I’ve stayed at this hotel several times, and overall, it has been a reliable option. One of the biggest advantages is the location. It is connected to signature Mall, which gives you easy access to generally anything you’ll need without having to leave the area. One thing to note is that, despite the hotel’s name, it is not that close to the airport. However, the hotel does offer a complimentary airport shuttle for either pickup or drop-off. If you need to be picked up from the airport, I recommend calling the hotel directly before you arrive to make arrangements. The hotel also has a bar and restaurant on the fourth floor, which I found to be pretty good. The front desk staff has consistently been helpful, attentive, and professional during my stays. The service overall is solid, but I would not expect the same level of personalized attention you might receive at a luxury five-star hotel. The rooms have been clean and comfortable throughout my stays, although I did notice some questionable stains on a piece of furniture. I also found a small green device on the nightstand that was apparently meant to repel mosquitoes, but it did not fit into any of the available outlets, so I’ve never used it. Overall, my experiences at this hotel have been positive. I would consider staying there again because of the convenience, consistency in customer service.
Self
10/10
Exceptional
08 May 2026
Ulises
Me gustó mucho el hotel, el personal muy amable, las habitaciones eran muy amplias y limpias con todo lo necesario para un buen descanso, definitivamente volveré a hospedarme ahí.
Family_with_children
10/10
Exceptional
23 Apr 2026
Daniel
The staff were amazing and very handy to be located at a shopping mall!
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Harija
The hotel was beautiful and really clean. No concerns, right beside a mall so easy access to many things and really friendly staff
Self
10/10
Exceptional
02 Apr 2026
Charlene
The staff are suoer helpful and due to a scammer tour operator at the airport, I could not find the driver of the hotel shuttle. The security guard and police at the airport all worked with the scammer tour operator. My daughter in America was able to mail the hotel and the airport shuttle driver at the airport was there all the time. He waited patiently for 2 hours for me! Really good service!
Self
10/10
Exceptional
07 Mar 2026
norma
Staff members were very helpful, the hotel sits nestled by the signature mall which made it very convenient. Restaurant offered a variety of options
10/10
Exceptional
03 Mar 2026
Fabienne
The place might look a bit sketchy at first, but the staff were wonderful and rooms were comfy.
Family
8/10
Excellent
17 Feb 2026
Princess
Good Stay
2/10
Poor
17 Feb 2026
martin
First room was damp so we moved second room repairs started in corridor building noise and dust! 3rd room was smaller but continuous construction banging
Partner
8/10
Excellent
16 Feb 2026
Ron
Room was clean and comfortable. Staff was friendly and accommodating! The restaurant was a little over priced but the food was good. I will be back to stay at this facility when traveling through Nairobi.
Business Self
10/10
Exceptional
01 Feb 2026
Brittainye
Clean room and helpful staff
Partner
10/10
Exceptional
29 Jan 2026
Timmy
Awesome hotel! Will definitely stay there on our next trip!!! Great location: connected to the Signature Mall! Wonderful and kind service!
Business_and_leisure Friends
10/10
Exceptional
22 Jan 2026
Kash-Shawna
This is a wonderful hotel to stay in Nairobi. The rooms are spacious, comfortable, and offer lovely views of the city. What truly makes this hotel special is the exceptional staff, they are welcoming, attentive, and genuinely go the extra mile to ensure guests feel cared for. When I wasn’t feeling well, they thoughtfully provided room service, which I truly appreciated.
The airport shuttle service is a great added benefit. The driver was friendly, helpful, and shared useful tips for enjoying my stay. Overall, my experience was excellent, and I would absolutely choose to stay here again.
Leisure Self
10/10
Exceptional
19 Jan 2026
Timmy
Great stay! 😊👍
6/10
Pleasant
04 Jan 2026
Arthur
We were there for 6 hours. We took showers and went to sleep. We skipped breakfast because it was $20.00 USD per person (including kids). Did not have time to view the entire property or attached mall.
Leisure Family_with_children
10/10
Exceptional
26 Dec 2025
Emina
The staff was so kind and welcoming. The hotel was clean and crisp. It was a quiet hotel, even though it was in a busy area. I enjoyed my one night's day.
Leisure Self
10/10
Exceptional
12 Dec 2025
Colleen
I will staybagain so close to the airport with complimentary airport transfer even at 4.30am. The fact it is attached to a small shopping mall makes it fantastic and safe for shopping during airport stopover or early morning flights
Leisure Self
10/10
Exceptional
30 Nov 2025
Wanda
Good
Self
2/10
Poor
29 Nov 2025
Kimberly
Double-check your receipt and the conversion, as they make “mistakes” and refunds are very complicated/ impossible.
10/10
Exceptional
18 Nov 2025
Jeroen
Great airport shuttle.
10/10
Exceptional
20 Oct 2025
Matthew
Was a fantastic place for a night after landing late at the airport. Driver from the hotel met us at arrivals, even though we arrived after midnight. Rooms were huge and clean and the beds comfortable. Excellent shower too.
6/10
Pleasant
17 Oct 2025
Mary Jo
Everything was fine until you looked outside. The grounds are covered with construction debris. It’s sad because next to the hotel was a beautiful park with pond and walk way.
The staff were very friendly and easy to work with.
My traveling companions flight was 6 hours late, they let us keep the room past check out so she could sleep a little longer👍.
Really nice grocery store and a shopping mall next to the hotel.
Leisure Friends
10/10
Exceptional
09 Oct 2025
Mary
Perfect place to stay one night after arriving to Nairobi and before leaving to Tanzania. Secured area with attached shops and restaurants.
Leisure Self
6/10
Pleasant
07 Oct 2025
Andrea
Airport shuttle is only free for one way. To return to the airport for the next leg of my flight I had to hire a driver. The food in the restaurant was mediocre and there were no convenient nearby alternatives. My advice. Spend the extra $30 and stay at one of the three really good hotels that are actually right next to the airport and offer free shuttle and quiet and good food.
Business_and_leisure Family
8/10
Excellent
25 Sep 2025
Steven
The place overall was good - the rooftop restaurant was wonderful. The room, not so much - the TV never worked at all in the room, and the shower only had very cold water. Other than that, it was good.
Partner
8/10
Excellent
20 Sep 2025
Hamid
It was convenient for the airport
10/10
Exceptional
15 Sep 2025
LIONEL
Excellent resort. Amazing staff
Leisure Partner
10/10
Exceptional
12 Sep 2025
Joseph
Very staff
10/10
Exceptional
10 Sep 2025
Joseph

Hotel good but farther from airport and city

Clean enough rooms with air conditioning and good bathrooms. Staff attentive to needs and deliver things to room when needed. Was further to airport than expected lots of traffic on mambosa road and far from CBD for shopping in city. Next time will book place closer so don’t have to drive as far. For the hotel other than distance no complaints
Partner
8/10
Excellent
06 Sep 2025
patrice
Nice place but no hot water the entire stay
Business
10/10
Exceptional
04 Sep 2025
LeBron
Great hospitality nice rooms love it
10/10
Exceptional
17 Aug 2025
Verified traveler
Comfortable room, staff were all very helpful especially those in the restaurant.
Self
6/10
Pleasant
16 Aug 2025
Kofoworaola
Everything was fine. It’s not the close to the airport. Loved that it offered shuttle service. Don’t like that they had soap bottle in the room that were just for decoration and with no soap actually in it. I was only there for one night. So not much to say. But staff were so friendly.
10/10
Exceptional
15 Aug 2025
Kechi

Great hotel

Amazing. Friendly staff.
Friends_and_family Family
10/10
Exceptional
15 Aug 2025
Verified traveler

Great hotel.

This was a great hotel. Good value for money. Very comfortable rooms. We stayed there twice.
Friends_and_family Family
2/10
Poor
13 Aug 2025
Mary
Staff not helpful
Business_and_leisure
10/10
Exceptional
12 Aug 2025
Noel
Very nice hotel
Leisure Partner
6/10
Pleasant
10 Aug 2025
Jennifer
The bathroom did not feel clean and the room and parts of hotel were rundown. The restaurant was nice but we came in at the end of breakfast so not much food was left yet everyone was kind.
Business_and_leisure Family
10/10
Exceptional
09 Aug 2025
Benjamin
Clean room, reasonably priced
10/10
Exceptional
09 Aug 2025
Kowsala
Clean, friendly & helpful staff
Leisure Partner
10/10
Exceptional
05 Aug 2025
Tyson
Enjoyed our stay!
2/10
Poor
01 Aug 2025
Mary
During my reservation free breakfast and transportation was offered only to be told I had to pay that’s very rude and inconvenient.
10/10
Exceptional
31 Jul 2025
Nana
Great service
4/10
Poor
28 Jul 2025
Jocquill
Took 20min for bethroom hot water to start glass door in bathroom had black smudging on
10/10
Exceptional
24 Jul 2025
Jorge
Everything is perfect in this Hotel. Amazing service, amazing attention amazing location
Leisure Family
8/10
Excellent
24 Jul 2025
Hgourtlande t
It was great! Thanks for the right to the airport.
Self
8/10
Excellent
22 Jul 2025
Andrew
The service was great the restaurant was average.
Leisure Family
10/10
Exceptional
22 Jul 2025
Andrew
Thanks for the stay.
8/10
Excellent
08 Jul 2025
Jaemun
Thanks.
Business Partner
10/10
Exceptional
07 Jul 2025
Sudeendra
Property was clean, spacious comfortable and offered airport transfer. Staff was excellent
8/10
Excellent
28 Jun 2025
Jaemun
....
6/10
Pleasant
18 Jun 2025
Yuqi
Great staff, good breakfast buffet, poor soundproof, no window in the room
Leisure Friends
10/10
Exceptional
10 Jun 2025
Stephen
Hotel accommodations were very clean and comfortable. There were a lot of little things added that made our stay extra enjoyable. The one thing I will say was that the location was not as close to the airport as I had anticipated and was on the road to Mombasa away from city Central.
Business_and_leisure Family
10/10
Exceptional
30 May 2025
GARY
Hospitality was wonderful.
Business_and_leisure Friends
6/10
Pleasant
29 May 2025
Denise
Had an overnight stay before an early flight next day, read reviews and this looked ok foe our needs, it’s ok, a little tired around the edges, service in the restaurant (24hrs which is great to have) was slow, food choice and quality was good. Free one way transfer was a plus but I think I’d stay closer to the airport next time.
Partner
10/10
Exceptional
24 May 2025
Fiore
Good value
Business Self
10/10
Exceptional
19 May 2025
Fiore
Nice for travel
Business Self
10/10
Exceptional
02 May 2025
sadika
The only thing they did was a room service, wrong order of the food but the rest was excellent,the shuttle driver went above and beyond his expectation very kind and generous and always smilingly excellent customer service
Leisure Family
8/10
Excellent
27 Apr 2025
Michael
Clean room, comfortable bed, very nice restaurant with great food and free breakfast. Free room service 24 hr. Very attentive staff. My only complaint would be that I had trouble with the shower hot water my frist day there. It was fixed the following day though. Overall I would recommend this place and wouldn't hesitate to stay again.
Leisure Family_with_children
10/10
Exceptional
17 Apr 2025
Cornelius
Outstanding property! clean, beautiful, and comfortable. I travel frequently and this hotel outshines some hotels in the US. Highly recommended!
Business Self
8/10
Excellent
16 Apr 2025
Edleen
I liked everything about this property and will stay there again given the opportunity.
Self
10/10
Exceptional
13 Apr 2025
Leslie
Nice hotel, big rooms and very clean. Breakfast buffet was delicious, so many options. Not a great area for walking, except to the small mall onsite, but it was close to the airport which was the point. Would definitely recommend.
Leisure Friends
10/10
Exceptional
09 Apr 2025
Doug
Staff is very friendly and everybody is very accommodating.
Leisure Friends
10/10
Exceptional
24 Mar 2025
John

Comfortable, welcoming, professional, gated safety

Everyone from the front desk(Ireen and Amos)to the people in the hallway and lobby, the staff at the restaurant to assist you and also the man that drove me to the airport were very kind, very professional. The hotel restaurant was great, the breakfast in the morning was awesome; great variety of choices. Whatever meal you go to the restaurant for, they have a variety of things to choose from.
I felt very comfortable, safe and secure in this hotel.
When I return to Nairobi, this will definitely be my first stay.
Self
6/10
Pleasant
09 Mar 2025
Verified traveler

-BE AWARE-

CAUTION -
Hotel charges for round-trip shuttle service to airport-hotel-airport. Only one way is included. The hotel charged me $100 for returning my group back to airport. This was not clearly stated during booking.
6/10
Pleasant
08 Mar 2025
Justin

Ok hotel

Ok hotel for overnight stay but no longer. Rooms have a feeling of \"thrown together\". Best part of the hotel is shuttle from airport, driver Seth is great. Hotel not in great condition, no shampoo, handwash or body wash in dispensers. Just overall rough
Business
8/10
Excellent
03 Mar 2025
Aldo
Convenient stay for travellers transiting in nairobi airport free airport pick up a plus
Business Self
6/10
Pleasant
03 Mar 2025
Gabriele
The property is located next to what appears to be a busy highway inside a mall which requires 2 set of metal detectors to get in. Area does not feel safe at all.

Hotel is well maintained, but its age started to show: mirror in the bathroom was partially broken in the back, door to the bathroom had the lock broken, empty soap dispensers and limestone was built up on the bathroom shower glass and sink.

Staff was really nice and welcoming.
Leisure Friends
10/10
Exceptional
17 Feb 2025
Onismo
Great services in a safe environment and the staff were very accomodating
Leisure
8/10
Excellent
11 Feb 2025
Grace
Overall a pleasant stay. Main points:
- Airport shuttle was incredibly helpful. The driver was there when I arrived, holding my name sign. He patiently waited while I went through passport control.
- The rooms and its facilities were clean.
- Some features available: fast wi-fi, mounted a/c unit, walk-in shower, small refrigerator, lockable safe, tea/coffee station.
- Bear in mind if you might have a friend or family member briefly drop by your room for a chat, you could be up-charged. To avoid such nickel and dime extras, perhaps use their lobby, or consider more standard (us/uk) international hotel brands without this practice, or hotels with more substantial conference areas.
- While the restaurant food service was good, their prices were *quite* exaggerated. There was a rib dish (the advertised house special) priced at almost $80 per person. Thankfully there are many other food options within the Signature Mall, or a short walkable distance outside the building past the parking lot.
- Keep in mind you must insert your key card into a slot that allows power to turn on in your room. When you have to leave and take your key card, all things power out. So keep this in mind if you have perishables in the refrigerator.
Self
10/10
Exceptional
31 Jan 2025
Wanda
It felt safe, clean, and welcoming! The staff made us feel like family!
10/10
Exceptional
31 Jan 2025
Wanda
I will stay here again! It was perfect especially the staff. The convenience of the restaurant and the outdoor Linae was great. It was also great o have the mall and grocer next door.
We will be back, Pride Inn!!!!
Leisure
8/10
Excellent
22 Jan 2025
Vamsy
Old property but well maintained.
Leisure Family
8/10
Excellent
21 Jan 2025
Abdallah
Hotel staff were nicr and friendly….the room was very clean and specious., the carpet on the hallways needed attentions… there’s smell that were not pleasant sometimes around hallways. But I can say the hotel definitely deserves the price you’re paying.
10/10
Exceptional
20 Jan 2025
Sarah

Great hotel

Hotel is lovely We are traveling in a large group and they accommodated our request for some of our group to check in early because their planes arrived early. Airport pickup was on time and very professional. Rooms are clean and well-appointed. Beds are comfortable. Staff is just wonderful!
Business
10/10
Exceptional
18 Jan 2025
Victoria
It was a nice and pleasant stay before our safari trip. Highly recommended.
10/10
Exceptional
14 Jan 2025
Karlie
Gear properly and hotel but very odd surrounding area.
Leisure Partner
8/10
Excellent
12 Jan 2025
Verified traveler

Comfort and Amazing Food!

The rating encompasses the attentive staff and the amazing on-site restaurant. Arriving after a long commute I appreciated that they allowed for early morning check-in. The front desk staff were so friendly in welcoming us. The rooms were just as shown, extremely spacious and the beds were comfortable. The room service was prompt and accurate each time. This would easily be a 5-star experience, the only reason this rating is reduced is because we had cold water in our room. We could not get a hot shower. This was supposed to be the same hotel we stayed in later on in our trip on the way back to our home country. Due to that reason, I forgo the second reservation and opted to go to another hotel. The restaurant that services the rooms are Ribs and Rhythm and that alone is worth your time here. We were blown away so much that we opted to dine in at the restaurant on the later visit back through Nairobi on the way back home to the US. The drinks were crafted to perfection, and the servers and staff were top-tier. The food was a 10/10. The lamb burgers, the pasta, the spring rolls (we still talk about this restaurant to this day). I would still recommend this place. I am certain that the water concern was situation-specific. It is also connected to a great mall! If you forgot any of your essentials while on your travels I am certain you would find it within the mall
Friends_and_family Friends
10/10
Exceptional
08 Jan 2025
Charles
Great
8/10
Excellent
04 Jan 2025
Jaemun
.
10/10
Exceptional
21 Dec 2024
Dean

Amazing

We loved it! Will be back!
10/10
Exceptional
19 Dec 2024
John
This is a great place to stay. I always pick this place whenever i need to sleep for a night or so before catching my next flight. It’s very clean, staff are amazing. Don’t have any complains. Highly recommend!
Business_and_leisure Self
8/10
Excellent
11 Dec 2024
Epiphane
The facility is very good. Very convenient for shopping. The staffs were very friendly and helpful
Leisure Partner
10/10
Exceptional
28 Nov 2024
tom van
Was a great nite stay
Leisure Self
10/10
Exceptional
24 Nov 2024
John
Very nice hotel, and shuttle driver met me at the airport, greatly appreciated. Breakfast and coffee was excellent.
10/10
Exceptional
16 Nov 2024
Ash
Good stsndard hotel about 20 min ftom airport. Free sirport shuttle included in booking.
Friends_and_family Family
10/10
Exceptional
28 Oct 2024
Ewura Adjoa
Early check ins at no fee. I love their complimentary pick up at the airport and how welcoming and friendly the staff are. Anytime i trransit in Nairobi, I will stay here. The place place too is very safe and shopping can be done in the mall downstairs.
Leisure Self
10/10
Exceptional
19 Oct 2024
Jane
More like 25 min to NBO - free shuttle 1 way
Business_and_leisure Self
10/10
Exceptional
29 Sep 2024
Richard
Everything was of great quality. If and when I return, I would stay no where else!
Business Friends

Location & surroundings

Prideinn Plaza Nairobi Airport****
Signature Mall Off Mombasa Road, Nairobi, Kenya

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