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Ole Sereni

Nairobi · Kenya

Mombasa RoadView location

8.4/10Excellent752 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.4/108.4
Condition8.6/108.6
Location9.0/109.0
Neighborhood7.6/107.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ole Sereni

Imagine waking to the breathtaking sight of zebras, giraffes, ostriches, and gazelles grazing just outside your window. This unique experience awaits you at Ole-Sereni, the only city hotel bordering a game park. Our 134 opulent rooms and four dining venues offer a luxurious retreat.

For business travelers, we provide a 24-hour business center, tech support, and audio-visual equipment, perfect for conferences and events. Enjoy unparalleled security and tranquility with stunning views of the park. Stay active at our state-of-the-art Duma Health Club, featuring a pool, aerobics, a salon, steam, sauna, and massage facilities.

Savor a diverse culinary experience at our four restaurants and bars, including the Big Five, the Waterhole Bar, and the Eagle's Steak House.

Read more about this hotelShow less

Located in Nairobi (Nairobi South), Ole Sereni is within a 10-minute drive of Nairobi National Park and Nyayo National Stadium. This luxury hotel is 4.6 mi (7.5 km) from Nairobi City Stadium and 5 mi (8 km) from Parliament Building.

Make yourself at home in one of the 134 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 1894 square feet (176 square meters) of space consisting of conference space and 3 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Tax ID - P051183856D
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately KES 3900 for adults and KES 3900 for children
    • Airport shuttle fee: KES 3900 per person (one-way)
    • Airport shuttle fee per child: KES 3900 (one-way), (from 5 to 11 years old)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: KES 40.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Swahili

    English

Nearby attractions

The Nextgen Mall 1.2 km / 0.7 mi
African Heritage House 1.7 km / 1 mi
Nairobi National Park 1.7 km / 1.1 mi
The GoDown Arts Centre 4.2 km / 2.6 mi
The Imaara Shopping Mall 4.3 km / 2.7 mi
Southfield Mall 5.3 km / 3.3 mi
Nyayo National Stadium 6.4 km / 4 mi
Strathmore University 6.8 km / 4.2 mi
Kenya Railway Golf Club 7.3 km / 4.5 mi
Nairobi City Stadium 7.5 km / 4.6 mi
Uhuru Park 7.5 km / 4.7 mi
Central Park 7.6 km / 4.7 mi
Nairobi Gallery 7.7 km / 4.8 mi
Nairobi Railway Museum 7.8 km / 4.8 mi
Parliament Building 8 km / 5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 134
  • Number of floors (main building): 4
  • Suites: 2
  • Superior rooms: 58
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
Show 76 more facilities & services
  • Airport
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant: 3
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Conference room
  • Meeting room: 3
  • Projector
  • Conference hostess
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Children playgroundExtra charge
  • Kids’ clubExtra charge
  • TV lounge
  • Game roomExtra charge
  • NightclubExtra charge
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Spa centreExtra charge
  • Breakfast buffet
  • Buffet lunch
  • À la carte dinner
  • Children get free accommodation, meals payable on the spot
  • Charges for late arrival
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Single-Use Plastic Free
  • FitnessExtra charge
  • SafariExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Ole Sereni

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Ole Sereni

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUBTWIN • CLUBTWN.CB

    Photos are not available for this room type.

    Ole Sereni

    TWIN CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Ole Sereni

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Ole Sereni

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    Ole Sereni

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Ole Sereni

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUB • 28 m²DBL.CB
    DOUBLE CLUBPhoto unavailable2 photos

    Ole Sereni

    DOUBLE CLUB

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width, Rollaways on demand
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Room amenities

    • Slippers
    • Smoke detector
    • Housekeeping
    • Make-up mirror
    • Satellite TV
    • Plug adaptor
    • Towel menu
    • Cot on demand
    • Turndown service
    • Toiletries
    • Desk
    • Mini fridge
    • Internet access
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Bathrobes
    • Fireplace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLUBSINGLE • CLUB • 28 m²SGL.CB
    SINGLE CLUBPhoto unavailable3 photos

    Ole Sereni

    SINGLE CLUB

    Room photos

    3 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width, Rollaways on demand
    Room type
    SINGLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB

    Room amenities

    • Housekeeping
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Satellite TV
    • Plug adaptor
    • Towel menu
    • Toiletries
    • Turndown service
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1
    • Ironing set
    • Mini fridge
    • Internet access
    • Smoke detector
    • Fireplace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PARK VIEWSUITE • PARK VIEWSUI.PV

    Photos are not available for this room type.

    Ole Sereni

    SUITE PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Ole Sereni

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB WITH VIEWSDouble or Twin • CLUB WITH VIEWSDBT.CB-WV

    Photos are not available for this room type.

    Ole Sereni

    Double or Twin CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIOR • 20 m²SGL.SU
    SINGLE SUPERIORPhoto unavailable2 photos

    Ole Sereni

    SINGLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Rollaways on demand
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Room amenities

    • Housekeeping
    • Smoke detector
    • Fireplace
    • Towel menu
    • Plug adaptor
    • Satellite TV
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ole Sereni

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV

    Photos are not available for this room type.

    Ole Sereni

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB-1

    Photos are not available for this room type.

    Ole Sereni

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLUB WITH VIEWSSINGLE • CLUB WITH VIEWSSGL.CB-WV

    Photos are not available for this room type.

    Ole Sereni

    SINGLE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUBDouble or Twin • CLUBDBT.CB

    Photos are not available for this room type.

    Ole Sereni

    Double or Twin CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Ole Sereni

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW QUEEN BEDSUITE • CITY VIEW QUEEN BEDSUI.CV-QN

    Photos are not available for this room type.

    Ole Sereni

    SUITE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW ONE BEDROOMSUITE • CITY VIEW ONE BEDROOMSUI.B1-CV

    Photos are not available for this room type.

    Ole Sereni

    SUITE CITY VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Ole Sereni

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CITY VIEWTWIN • SUPERIOR CITY VIEWTWN.CV-SU

    Photos are not available for this room type.

    Ole Sereni

    TWIN SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 20 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable2 photos

    Ole Sereni

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width, Rollaways on demand
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Smoke detector
    • Fireplace
    • Towel menu
    • Plug adaptor
    • Satellite TV
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB WITH VIEWSRoom • CLUB WITH VIEWSROO.CB-WV

    Photos are not available for this room type.

    Ole Sereni

    Room CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ole Sereni

8.4
Excellent
752 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
9.0 /10
Neighborhood
7.6 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
29 Jul 2026
angela
Excellent location right across from the game park. Rooms with a view are great.
10/10
Exceptional
18 Jul 2026
Melissa
The staff here is AMAZING!! I chose this place for a second time on my way and my daughter chose to stay here a third time! LOVE it! Love the pools. Gym is well-equipped with great hours. Two gift shops on site with resasonable and set prices, which is a respite after dealing with haggling other places if you want a quick souvenir. Food was good!
Friends_and_family Family
10/10
Exceptional
11 Jul 2026
Jorge Alberto
No tomamos el desayuno
6/10
Pleasant
09 Jul 2026
Daniel
No comment
Family_with_children
10/10
Exceptional
14 May 2026
Neil
Nice hotel, friendly staff, close to the national park.
Self
10/10
Exceptional
13 May 2026
Nnamdi
I enjoyed my stay at this hotel, the staff were great and catered to most of my needs. Also the breakfast every morning was good and satisfying. I’d stay there again
Self
10/10
Exceptional
17 Apr 2026
Rosemary
Excellent services
Partner
8/10
Excellent
27 Mar 2026
Jane
Clean room, lovely staff, great breakfast with enough options for hot food and an omelette station. Try to request a room with the park view as the city view is not very nice!
Business
8/10
Excellent
09 Mar 2026
Margot
It’s real Africa with locals staying here, bringing their family for Sunday brunch…. Staff is fabulous and the food quite tasty.
4/10
Poor
08 Mar 2026
Jane
I had no hot water for the 2 days I stayed there and this messed up what could have been a lovely stay for me. Also my bedside lamp did not work the first day.
Self
10/10
Exceptional
03 Mar 2026
Nicholas
Fantastic place, gutted to only have a night there as was travelling on. But staff great, amazing facilities (was able to get a 5am run in the gym) - if I had longer would enjoy the pool and restaurant, and used it as base for national park. But regardless, great place - thank you!
8/10
Excellent
02 Mar 2026
Rajat
Clean room and good food
Business
10/10
Exceptional
01 Feb 2026
Gerald
Nice room shame we had to leave early and didnt get to explore
8/10
Excellent
21 Jan 2026
Barry
The room was spotless although the Ole Sereni is showing signs of being a little tired and could do with a bit of a revamp.
Staff were excellent and as before we enjoyed our stay.
Friends_and_family Family
10/10
Exceptional
17 Jan 2026
Alafiyah
Spotless rooms and excellent service
Friends_and_family Friends
8/10
Excellent
12 Jan 2026
Hellen
Good location near the airport.
Nice restaurants and food options.
Price could be a bit fairer.
Leisure Family
10/10
Exceptional
07 Jan 2026
Danette
Beautiful room overlooking the Kenya National Park. Everything was clean. I love seeing all the African themed art, absolutely beautiful.
The food was SO good. Every single employee was outstanding, kind and helpful.
We ended up having to extend our stay due to a canceled flight back to the US, but honestly I love being here. The pool is wonderful, the grounds are beautifully landscaped. We recommend staying here.
Friends_and_family Family
10/10
Exceptional
06 Jan 2026
Faithbrenda
I really enjoyed my stay at ole sereni,My daughter had an amazing time here.The staff are really nice and friendly they were so helpful.Would stay here again.
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Sheila
My stay was fabulous. The staff was all friendly, especially the Chefs and all his crew. Food was delicious and felt home.
Leisure Self
6/10
Pleasant
29 Dec 2025
Solomon
Your night receptionist was rude.
Business
8/10
Excellent
04 Dec 2025
Robert
Great rooms. The late check in and early check out was rough. I love the facilities. Thank you.
Leisure Family
8/10
Excellent
11 Nov 2025
Garfield
The staff , they were all excellent especially the security and the other gentleman at the door on arrival . Nothing was an issue and made our stay awesome 🙏
Partner
8/10
Excellent
03 Nov 2025
Kaitlin
The club room was okay, thought the view of the park would be better since we paid more specifically for that. Was pretty disappointed that the buffet dinner was average and they charged $45 USD per person without telling us the cost beforehand. They also did not mention that there was an option for a la carte which would've cost about $15 USD per plate.
Leisure Friends
8/10
Excellent
31 Oct 2025
Garfield
The staff was amazing , but booking was a bit busy as a group came in at the same time couldn’t be helped
Partner
10/10
Exceptional
28 Oct 2025
Mariko
Excellent service. The room was very nice. The view of the park was also a nice touch from the upstairs restaurant.
10/10
Exceptional
26 Oct 2025
Polly
The hotel was amazing. The staff were all lovely and the steak house had incredible food. They also made our room super special for our honeymoon with a great view of the nation park. Great place to stay.
Leisure Partner
10/10
Exceptional
15 Oct 2025
John
Convinient
10/10
Exceptional
11 Oct 2025
John
Was ok
Business_and_leisure
10/10
Exceptional
03 Oct 2025
Narpat
Close to airport , good staff , bountiful buffet and amazing massage !
Leisure Friends
10/10
Exceptional
07 Sep 2025
Richard
Property beautiful but bring your own Charmin with you to this hotel only
Leisure Friends
10/10
Exceptional
07 Sep 2025
Richard
Beautiful property with well kept plants and koi pond
Leisure Partner
4/10
Poor
04 Sep 2025
Edwin
Run down property. Bad experience.
Leisure Family
10/10
Exceptional
21 Aug 2025
Daphne
This was exactly what I needed to relax and refresh after my safari. The restaurants were great (try the Hawaiian pizza), the spa is beautiful and Fatima gave me the BEST MASSAGE OF MY LIFE! The entire hotel is very clean and staffed with very nice and welcoming people. The gift shop has many nice local items. The view of the park from my balcony couldn't be beat.
Leisure Self
6/10
Pleasant
21 Aug 2025
BALAJI
Not enough towels and the guy insisted he personally put all of them . Bathroom glass shower wall was leaking as liner was broken.. had to call 3 times and finally go the front desk to push them to get it fixed
Leisure Family
8/10
Excellent
27 Jul 2025
Steven
Ole Sirini
Business
10/10
Exceptional
25 Jul 2025
humphrey
Enjoyed my stay, we shall be back, 1 ❤️
Leisure Family
8/10
Excellent
13 Jul 2025
Andrew
Convenient for airport with great staff
Leisure Friends
10/10
Exceptional
24 Jun 2025
Kenneth
Amazing service.
Food and drinks good value
Good attention to every need
Business_and_leisure Self
10/10
Exceptional
04 May 2025
Essam
Great location , clean and good seevice
10/10
Exceptional
30 Apr 2025
Richard
Ole Sereni is an amazing place to stay. Service is exceptional and the amenities are top notch. Great choices for dining and drinks. Rooms are clean and cozy and the staff work very hard to make sure you enjoy your stay. Family friendly and safe. Highly recommend this place if your going to visit Kenya!!
Leisure Partner
10/10
Exceptional
17 Mar 2025
Verified traveler

Comfort

After a long flight the room was an excellent place to get some rest
Self
6/10
Pleasant
11 Mar 2025
Steve
Since first visit over fifteen years ago the hotel has lost its usp that you could dine looking out over Nairobi National Park. Now there is a busy road and noise screens separating the hotel from the park. My room was as it has always been but now looking tired and the bathroom in need of a makeover. The hotel is comfortable enough but it's not what it used to be. It's still quite convenient for the airport but there are closer equally decent hotels if that's important to you. The staff are always very nice.
Leisure Partner
10/10
Exceptional
10 Mar 2025
Lia

Business trip to Kenya

Amazing hotel with really fantastic staff.
Business
10/10
Exceptional
09 Mar 2025
William
Was a pleasant stay. Room was clean, staff were friendly, facilities were good.
Leisure Partner
10/10
Exceptional
09 Mar 2025
Stuart

Amazing weekend away

Twas a great adventure from the first step into it to the end
Will definitely recommend
Partner
8/10
Excellent
27 Feb 2025
jo
Very pretty hotel with a beautiful rooftop pool. Food was good and staff was very friendly
Leisure Friends
10/10
Exceptional
17 Feb 2025
Diane
The hotel decor has an 'Africa' feel to it that I enjoy. I have often stayed at this hotel when passing through Nairobi even though it is a couple more miles from the airport. Its still just a short taxi ride away.
I will stay here again.
8/10
Excellent
01 Feb 2025
Thomas
Excellent staff. Great experience
Leisure Family
10/10
Exceptional
30 Jan 2025
Mark
The staff are what makes this hotel so special. For example, we went on a game drive at the beautiful park that adjoins the hotel. There were rain showers and by the time I returned to the hotel my shoes were covered in mud. I took my shoes off and was in the lawn, trying to clean them with a stick. Your man Edward came over and offered to clean my shoes. I was so grateful for his help. A little later Edward returned my shoes, clean and free of mud. This is but one example of the above and beyond service that makes Ole Sereni a top notch, world class hotel.
Leisure Family
10/10
Exceptional
25 Jan 2025
David
Well located near NBO and Wilson Airports. Beautifully designed. Best for transit. To experience Nairobi stay near to downtown or Westlands.
Business Self
10/10
Exceptional
20 Jan 2025
NitinKumar
Spacious clean hotel conveniently located near airport. Beautiful views over Nairobi National park. Excellent tasty menu in the restaurant. Helpful and friendly staff throughout.
10/10
Exceptional
13 Jan 2025
iain

Tip top

Comfortable, elegant, friendly!
Self
10/10
Exceptional
01 Jan 2025
Verified traveler

Amazing hotel

Amazing stay! Clean, comfortable, friendly, great food, beautiful, wonderful scenery on the park
Business Family
8/10
Excellent
26 Dec 2024
George
Good property that is very conveniently located.
10/10
Exceptional
10 Dec 2024
Jose
Very nice staff and good service
Business Self
6/10
Pleasant
19 Nov 2024
Solomon
I didn't like the fact that the price stated by Expedia Kshs 2k.. for breakfast was inaccurate. I paid Ksh 3,500 for breakfast buffet which was a rip-off.
Leisure Self
10/10
Exceptional
12 Nov 2024
Paul
Always a great staff working here. Great view of the park.
Leisure Self
10/10
Exceptional
09 Oct 2024
Russell
Enjoyed the property location in proximity to National Park and other locations visited nearby.
Leisure Self
6/10
Pleasant
20 Sep 2024
Andy

Nice hotel but...

Few years since last stayed here. It appears to have been updated as it tries to improve it's tired image. The building of the bypass has had a detrimental effect its unique location. Overall the hotel is good but really disappointed with the in-room entertainment system. The TV would frequently lose video but keep audio, lose both audio and video, or freeze picture before eventually rebooting. After rebooting TV fails to respind to remote control for 10 mins. It all makes for a frustrating time.
Self
8/10
Excellent
08 Sep 2024
Job
Nice location close to the city center and to the main airport.
Leisure Partner
10/10
Exceptional
31 Aug 2024
Curtis
Great staff
10/10
Exceptional
24 Aug 2024
Margaret
Enjoy my stay. Staff were friendly and welcoming. The food was good.
Leisure Family
10/10
Exceptional
09 Aug 2024
Prexedies
N/A
Leisure Family
8/10
Excellent
08 Aug 2024
Nicholas
Staff at the hotel were pleasant. Shout out to the reception team. In room service was great. The room was clean. My only complaint is their breakfast. They charged me 3500 for a cap of tea and bread. The woman who was working in the dining room was cold and appeared to rush my meal. I would not go for breakfast next time. They also did not uave mich options for breakfast.
Leisure Self
10/10
Exceptional
01 Aug 2024
Dennis
I love this place and always make a point to try the different room options when i'm in Nairobi
Leisure Partner
4/10
Poor
27 Jul 2024
Hamza
I have wrongly chosen the wrong date 7/26/2024 instead of 7/27/2024 and in 2 minutes I have tried to revise but i couldn’t
Business
10/10
Exceptional
21 Jul 2024
Jeffrey Scott
What a View! Giraffe and Rhino from the balcony! Made for a great start to our visit to Kenya. Staff were super friendly and helpful.
Leisure Family
10/10
Exceptional
20 Jul 2024
Michael
I really enjoyed my stay at the hotel.
Leisure Family_with_children
8/10
Excellent
06 Jul 2024
Robert
Great food and friendly staff
Leisure Family
8/10
Excellent
23 Jun 2024
Mark

Exceptionally clean

The hotel is a little worn In spots. It’s exceptionally clean. It is hard to go out of your room without seeing someone cleaning.Fabulous spa, exercise room,pool even has a padel ball court. Not in a walkable area. Very helpful staff. very comfortable bed. My wife did spot a couple of giraffes out of our window.
Partner
6/10
Pleasant
23 Jun 2024
George
The service at the reception needs improvement. They also don’t answer the phone promptly
Leisure Partner
10/10
Exceptional
22 Jun 2024
Megan
I really enjoyed this hotel! I spent a total of 3 nights here and really liked it. If your room is facing the right way you can see into the National Park. The pool area is nice, though it doesn't truly have a good view of the park. They have a bird bath nearish the pool that attracts a lot of interesting birds and makes for a interesting afternoon lounging by the pool seeing the different types of birds. The staff are super friendly and helpful. There's also a rooftop bar with a swimming pool at the neighboring hotel that you have access to that has a great view of the park and Nairobi that sometimes has live music. Overall, it was a great place to stay!
Leisure
10/10
Exceptional
18 May 2024
Jackie
Beautiful hotel with all the amenities…. Highly recommend!
10/10
Exceptional
01 May 2024
David

Helpful and kind staff

Our stay was VERY nice. However, we would like to mention two details that may require some attention for future costumers:
-Proper insulation of the shower cabin
-too hard / too firm pillows
Other than this, everything was extremely well at Ole Sereni, especially the friendly staff and the cleanness of your facility.
Thank you so much.
Partner
10/10
Exceptional
20 Apr 2024
Patrick
The staffs are excellent.
Business_and_leisure Self
4/10
Poor
15 Apr 2024
Joseph
Not very well maintained property. Dark too.
Will not stay here again. Sheraton Airport is fine for us
6/10
Pleasant
13 Mar 2024
VICTOR
airco stopped working twice.

television functionalities stopped occasiaonly..
10/10
Exceptional
08 Mar 2024
Richard
First rate hotel and very friendly staff
Leisure Partner
8/10
Excellent
01 Mar 2024
John

God but….

Nice hotel with some beautiful views and neat functional rooms.

Wi-Fi is good. Showers are hot. Beds are comfortable.

The major problem of hotel is some (not all) of the staff who just do not understand service! Examples being the 10 mins it take to get served a drink as the staff will walk past you and ignore you! The receptionist who acts like a robot and will roll her eyes at you when asking perfectly a reasonable questions (the question being why when dial the number for room service, why does nobody answer? Reply being that the number shown on the room service menu is not the correct number!!!!!!)
In fairness, management are quick to deal with any complaint you make and will try to resolve with some sort of customer services but better to not have these things in the first place!
The food menu in the waterside is 75% pizza and 25% nibbles type food. Why not expand a little and give a greater choice. I did later find out you can order from the full restaurant menu in waterside so why not give out a menu stating this?
All in all it is a nice place to stay and fairly chilled but could do better!
Business
6/10
Pleasant
21 Feb 2024
Ameer
Too expensive compared for the rooms with similar property
Business
10/10
Exceptional
18 Feb 2024
George
The receptionist was very courteous and professional while the dining services staff need more training on how to handle guests.
Leisure Partner
2/10
Poor
07 Feb 2024
Sharon
Really rude staff and poor service. Our room was on the 4th floor near the entrance to the bedrooms. You could hear the doors opening and closing as people were entering the area and talking! The night before we were due to fly, there was a party in the restaurant which went till nearly 1am! There was no notification of the party and the music could be heard clearly in our room. Despite calling reception twice nothing was done about it. There was no apology from the staff and we had little sleep before. Catching an early flight. Absolutely shocking customer service!!!!
Leisure
10/10
Exceptional
05 Feb 2024
Philip
Great staff nice facility
Leisure Friends
10/10
Exceptional
28 Jan 2024
Allison
Thanks for a very peaceful entry to Kenya!
4/10
Poor
17 Jan 2024
Aidan

OK for dinner not overnight (the Hilton is nice)

Well, it’s difficult to know where to start. Giving the positives first, the food is not half bad. I don’t mean to say it’s good, it’s just okay. The rest of the experience not so much.

My biggest complaint is the lack of attention to detail (I.e., taking towels out of the room but not replacing them or waiting over an hour to receive a check for dinner). The AC did not function in one of our two rooms. They did not provide an itemized bill at checkout so it feels the bill was ‘ball parked’. The rooms are dated and could be updated, but that’s the least of the worries. Also the ‘park view’ is of a sound wall - lovely stuff in what is (everywhere else) a beautiful county.

If you like staying at a Motel 6 this is the place for you, otherwise stay anywhere else.

Also their airport transfer is extortion (~$80 for a ~$9 ride) and they will charge as much as they can get away with.
Friends_and_family Friends
8/10
Excellent
10 Jan 2024
Roberto
The AC units did not work properly
Business Friends
8/10
Excellent
08 Jan 2024
Jacky
Just finishing up a 6-night stay here.
Pros: Very safe with visible security presence and required key card access to hallway to rooms. Staff are very friendly and helpful especially Johnson and Faith in Big 5 restaurant where I had excellent meals. Breakfast is the best with a lot of options on the buffet for a reasonable price (Ksh 3500). Had a nice room facing the park but much fewer animals compared to my last visit since there is a big highway now behind the hotel. Better views from the rooftop restaurant at Emara across the street.
Cons: AC did not work in the first room I was given. Switched after 2 nights to a much better one where it was at least functional. Can only cool to 18C, wished it could go lower by a few more degrees. My check-in was also a bit involved as Expedia confirmation did not show up on hotel side. I resolved by calling Expedia customer service. Last tip for improvement is quicker service in the restaurants once a guest is seated. The service IS good, in terms of friendliness, correct orders etc, just engage the customer as soon as they are seated.
Business_and_leisure Self
10/10
Exceptional
01 Jan 2024
John

Think twice befor booking

The hotel staff was great but had bad experience with a broken air condition unit. I called the front desk and who send a repairman they didn’t seem to understand what the issue was. In the end I spend the night sweating
Friends_and_family Family
10/10
Exceptional
25 Dec 2023
John

Best experience ever

The staff was extremely professional the room service and the food was great
Friends_and_family Family
10/10
Exceptional
25 Dec 2023
Robert
Staff was excellent in all ways.
Leisure Self
10/10
Exceptional
15 Dec 2023
Anusha
Amazing views. Checked out early, recieved a nice breakfast box
10/10
Exceptional
15 Dec 2023
eirik
Polite and friendly check in. Good service. Nice relaxing breakfast
Leisure
4/10
Poor
08 Dec 2023
Joyce
Slow delivery of food/ room service
I wouldn’t recommend this place, after paying for the drinks(something I wasn’t aware of coz didn’t explain.) staff followed me.
Too expensive, service are poor
Leisure Family
10/10
Exceptional
04 Dec 2023
Kevin

You won’t be disappointed

Ole Sereni is a beautiful hotel- service, staff, cleanliness, presentation and meals were all excellent. Hotel is well located close to airport and centre of Nairobi. Highly recommended
Friends_and_family Family
6/10
Pleasant
09 Nov 2023
SAMUEL
The dining .
What i didn't like is the old sockets in the room don't fit with gadgets and computers charger
10/10
Exceptional
04 Nov 2023
Raul
Good experience.
10/10
Exceptional
29 Oct 2023
Dennis
Ole Sereni has two sides to the property. Each has its advantages. It’s right across the Bypass road from Nairobi National Park. If one has a room on the park side, wildlife can be viewed periodically. The facility is very well maintained with a rooftop swimming pool, with bar and cafe.
Leisure Self
10/10
Exceptional
18 Sep 2023
Kevin
Very comfortable rooms, excellent staff!
Business Self
6/10
Pleasant
09 Sep 2023
Brand
The staff are rude and give dirty looks and slow service if the don’t feel “tipped enough.”
Our shower leaked all over the floor and they did nothing to fix it.
Partner
10/10
Exceptional
28 Aug 2023
Daniel
Great place
Business_and_leisure Family_with_children

Location & surroundings

Ole Sereni
Mombasa Road, Nairobi, Kenya

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Ole Sereni

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