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Pullman Nairobi Upper Hill

Nairobi · Kenya

Kenya Road Upper Hill Po Box 25574View location

9.4/10Excellent32 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort10.0/1010.0
Condition9.6/109.6
Amenities9.4/109.4
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  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pullman Nairobi Upper Hill

Pullman Nairobi Upper Hill: a new Modern Sophistication in the Heart of Nairobi for leisure and business travellers Experience the epitome of modern sophistication at Pullman Nairobi in Kenya. Our new hotel offers an immersive art experience, captivating F&B happenings, and stylish accommodations.

Perfectly blending contemporary design and world-class service, Pullman Nairobi is your destination for a vibrant stay in the heart of Kenya's capital.

Immerse in a sanctuary where business and leisure convene. Experience transformative spaces designed to inspire, from vibrant coworking areas to serene wellness facilities.

Perfectly situated near the central business district, embassies, multinational corporations, Nairobi National Museum, Kenya Railway Golf Club, Railway Museum, and major banks, the hotel offers an unparalleled vantage point for both business and leisure.

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With a stay at Pullman Nairobi Upper Hill in Nairobi (Upper Hill), you'll be within a 15-minute drive of Nairobi National Park and Uhuru Park. This hotel is 9.4 mi (15.1 km) from Thika Road Mall and 1 mi (1.6 km) from Kenya Railway Golf Club.

Stay in one of 30 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a 24-hour front desk, an elevator, and a water dispenser. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately KES 30 per person
    • Nearby parking fee: KES 3 per day (328 ft away; open 8:00 AM to 5:00 PM)
    • Rollaway bed fee: KES 3750.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Swahili

    English

    French

Nearby attractions

Uhuru Park 1.4 km / 0.9 mi
Kenya Railway Golf Club 1.6 km / 1 mi
Nairobi Hospital 2 km / 1.2 mi
Nyayo National Stadium 2 km / 1.2 mi
Nairobi Railway Museum 2 km / 1.3 mi
National Assembly Building 2.2 km / 1.4 mi
The GoDown Arts Centre 2.2 km / 1.4 mi
Parliament Building 2.3 km / 1.4 mi
Times Tower 2.4 km / 1.5 mi
Nairobi Gallery 2.4 km / 1.5 mi
Central Park 2.4 km / 1.5 mi
Kenyatta Mausoleum 2.5 km / 1.6 mi
Kenyatta International Convention Centre 2.6 km / 1.6 mi
Teleposta Towers 2.6 km / 1.6 mi
City Square 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2010
  • Year of most recent renovation: 2023
  • Total number of rooms: 162
  • Number of floors (main building): 5
  • Twin rooms: 50
  • Junior suites: 8
  • Suites: 13
  • Executive rooms: 5
  • Superior rooms: 72
  • Accessible rooms: 2
  • Connecting rooms
  • hotel
Show 53 more facilities & services
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • Euro 6000
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international callsExtra charge
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • Medical service
  • 24-hour security
  • Concierge
  • Luggage room
  • Dining area: 3
  • Restaurant: 1
  • Non-smoking area
  • Conference room: 3
  • Meeting room
  • Projector
  • Conference hostessExtra charge
  • Secretarial serviceExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Outdoor heated pool: 1
  • TV lounge
  • Breakfast
  • Buffet lunchExtra charge
  • Buffet dinnerExtra charge
  • À la carte dinner
  • Set menu dinnerExtra charge
  • Half BoardExtra charge
  • Half board with non-alcoholic drinksExtra charge
  • Gluten-free mealsExtra charge
  • Vegetarian mealExtra charge
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDS • 1 Bedroom • 30 m²DBL.2D-DX
    DOUBLE DELUXE TWO DOUBLE BEDSPhoto unavailable4 photos

    Pullman Nairobi Upper Hill

    DOUBLE DELUXE TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-DX

    Room amenities

    • Hairdryer
    • Bathroom: 1
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Make-up mirror
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1

    Facilities with extra charge

    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB EXECUTIVEDouble or Twin • CLUB EXECUTIVEDBT.CB-EJ

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    Double or Twin CLUB EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB EXECUTIVEDOUBLE • CLUB EXECUTIVEDBL.CB-EJ

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    DOUBLE CLUB EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 30 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable7 photos

    Pullman Nairobi Upper Hill

    DOUBLE SUPERIOR KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLUB EXECUTIVESINGLE • CLUB EXECUTIVESGL.CB-EJ

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    SINGLE CLUB EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 1 Bedroom • 89 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable10 photos

    Pullman Nairobi Upper Hill

    SUITE EXECUTIVE KING BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    89 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Room amenities

    • Telephone in the bathroom
    • Bathtub: 1
    • TV
    • Tea and coffee making facilities
    • Carpeted floors
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Turndown service
    • Toiletries
    • Make-up mirror
    • Smoke detector
    • Housekeeping
    • Dining Area

    Facilities with extra charge

    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB EXECUTIVERoom • CLUB EXECUTIVEROO.CB-EJ

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    Room CLUB EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Pullman Nairobi Upper Hill

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pullman Nairobi Upper Hill

9.4
Excellent
32 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
10.0 /10
Condition
9.6 /10
Amenities
9.4 /10
16 reviews shown
8/10
Excellent
23 Jun 2026
Fathi
Good breakfast.
Staff is very helpful and room are very clean.
Business
10/10
Exceptional
08 Jun 2026
Jeremiah
Clean rooms, friendly staff, great security. Their meals are a little expensive.
Partner
10/10
Exceptional
05 Jun 2026
Michel
Very friendly staff, finding solutions for unexpected situations
Well positionned in the city
Business Partner
10/10
Exceptional
04 Jun 2026
Thomas
The security seemed great, and for the first night I wanted to be safe in Nairobi
Self
10/10
Exceptional
19 Mar 2026
Kathleen
The rooms were clean and comfortable. The staff was very responsive to requests and the breakfast was delicious with a nice variety of foods to select from.
10/10
Exceptional
17 Mar 2026
Sherif
no breakfast, but food was superb
Self
10/10
Exceptional
14 Sep 2025
IBRAHIM E
very professional and courteous staff
Business Self
10/10
Exceptional
02 Sep 2025
SHIH WEI
Rooms are clean. Price is reasonable. Will definitely come again
Business
10/10
Exceptional
27 Jul 2025
Jayne
This hotel has the friendliest and most helpful people working there. They all seemed to want to make our stay the best it could be. The hotel is so comfortable and welcoming and I loved it.

The one down side was the steak I ordered which was chewy and inedible - disappointing as it wasn’t at all cheap.

I would definitely return but just not order steak.

Leisure Family
10/10
Exceptional
24 Dec 2024
Daisy Cheptoo
Very good
10/10
Exceptional
15 Dec 2024
genaro

LUXURY

the Pullman Hotel Upperhill is a luxury hotel in Nairobi.
I felt very safe. Staff are excellent . Edward the Manager is stellar, caring very helpful and resourceful.

Self
10/10
Exceptional
07 Dec 2024
Colin

Great hotel for business

Very good hotel for business or pleasure. Located about a 10 minute drive from the Nairboi National Park.
Room service can take a little while so be sure to give it 45 mins. Also one time when they forgot to bring a spoon for my soup they took 20 minutes to bring one up by which time I had finished it using a teaspoon in the room. Otherwise a great hotel.
Business
10/10
Exceptional
19 Oct 2024
Sudhanshu
Nice place but not much around the area. A bit of an oasis. Hotel itself is excellent
Business Self
8/10
Excellent
17 Sep 2024
Cheikh
Breakfast was well organized, friendly staff and clean property. The gym is well equipped.
Business Self
10/10
Exceptional
18 Feb 2026
Jan
Veldig bra hotell.
10/10
Exceptional
09 Oct 2025
LILIANA
Muy bien como
Siempre
Business

Location & surroundings

Pullman Nairobi Upper Hill
Kenya Road Upper Hill Po Box 25574, Nairobi, Kenya

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Pullman Nairobi Upper Hill

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