BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Best Western Nairobi Upper Hill
Nairobi · Kenya
Second Ngong Avenue, Upper HillView location
9.2/10Excellent342 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.0/10 9.0
Condition9.2/10 9.2
Location10.0/10 10.0
Neighborhood8.6/10 8.6
Amenities9.0/10 9.0
See all ratings- Business hotels
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Best Western Nairobi Upper Hill
Located in the business district of Upper Hill, the Best Western Nairobi Upper Hill offers convenient access to the two main airports as well as the central business district. Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden.
Additional features include complimentary wireless Internet access and concierge services.
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With a stay at Best Western Nairobi Upper Hill in Nairobi (Kilimani), you'll be within a 15-minute drive of Nairobi National Park and Thika Road Mall. This hotel is 0.6 mi (0.9 km) from Uhuru Park and 0.6 mi (1 km) from Nairobi Hospital.
Make yourself at home in one of the 84 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 624 square feet (58 square meters) of space consisting of conference space and 3 meeting rooms.
A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
12:00 PM
Check-in until
6:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Green Tourism Program
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately USD 10 to 15 for adults, and USD 8 to 12 for children
- Airport shuttle fee: USD 25 per vehicle (maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Swahili
English
French
Nearby attractions
Uhuru Park
0.9 km / 0.6 mi
Nairobi Hospital
1 km / 0.6 mi
Kenya Railway Golf Club
1.2 km / 0.7 mi
Central Park
1.6 km / 1 mi
Nairobi Railway Museum
1.7 km / 1 mi
National Assembly Building
1.8 km / 1.1 mi
Parliament Building
1.9 km / 1.2 mi
Times Tower
2 km / 1.2 mi
Nairobi Gallery
2.1 km / 1.3 mi
Kenyatta Mausoleum
2.1 km / 1.3 mi
University of Nairobi
2.2 km / 1.3 mi
Kenyatta International Convention Centre
2.2 km / 1.4 mi
Royal Nairobi Golf Club
2.3 km / 1.4 mi
City Square
2.3 km / 1.4 mi
August 7th Memorial Park
2.3 km / 1.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2018
- Total number of rooms: 120
- Number of floors (main building): 4
- Annexe (s): 1
- Number of floors (annexe): 5
- Single rooms: 43
- Twin rooms: 8
- Double rooms: 25
- Suites: 32
- Superior rooms: 8
- Family rooms: 4
- hotel
Show 54 more facilities & services
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Local and international calls
- Car hire
- Transfer service
- Airport Shuttle
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Multilingual staffExtra charge
- 24-hour security
- Bellboy serviceExtra charge
- Fireplace
- Smoke detector
- Hotel safe
- Currency exchange facilitiesExtra charge
- Cloakroom
- Lift accessExtra charge
- Garden
- Terrace
- Concierge
- GymExtra charge
- Luggage room
- Clothes dryer
- Electric kettle
- Towels and bed linen
- Café
- Restaurant
- Conference room
- Meeting room
- Business centreExtra charge
- Green Tourism
- Breakfast
- Identification card at arrival
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room PREMIUM GARDEN VIEWRoom • PREMIUM GARDEN VIEWROO.GV-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
Room PREMIUM GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.GV-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 22 m²DBL.SU-3
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Children share the bed with parents
- Hairdryer
- Internet access
- Tea and coffee making facilities
- Ironing set
- Safe
- Wi-fi
- Toiletries
Show all 14 amenities
- Desk
- Make-up mirror
- Fan
- Shower
- Housekeeping
- Electric Kettle
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
DOUBLE SUPERIOR
Room photos
14 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-3
Room amenities
- Children share the bed with parents
- Hairdryer
- Internet access
- Tea and coffee making facilities
- Ironing set
- Safe
- Wi-fi
- Toiletries
- Desk
- Make-up mirror
- Fan
- Shower
- Housekeeping
- Electric Kettle
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE AccessibleSUITE • Accessible • 1 Bedroom • 33 m²SUI.H6-9
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Electric Kettle: 1
- Garden
- Fan
- Desk
- Toiletries
- Wi-fi
- Wheelchair-accessible
Show all 16 amenities
- Terrace
- Safe
- Ironing set
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE Accessible
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-9
Room amenities
- Bathroom: 1
- Electric Kettle: 1
- Garden
- Fan
- Desk
- Toiletries
- Wi-fi
- Wheelchair-accessible
- Terrace
- Safe
- Ironing set
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM BUNK BEDFAMILY ROOM • BUNK BEDFAM.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
FAMILY ROOM BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE GARDEN VIEW ONE BEDROOMSUITE • GARDEN VIEW ONE BEDROOMSUI.B1-GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GARDEN VIEW ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE GARDEN VIEW ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GARDEN VIEW ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE GARDEN VIEWSUITE • GARDEN VIEWSUI.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
DOUBLE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOM WITH VIEWSSUITE • ONE BEDROOM WITH VIEWSSUI.B1-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE ONE BEDROOM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE PREMIUM WITH VIEWSSUITE • PREMIUM WITH VIEWSSUI.PI-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE PREMIUM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PI-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE NON SMOKINGSINGLE • NON SMOKING • 1 Bedroom • 19 m²SGL.NM
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Ironing set
- Toiletries
- Desk
- Make-up mirror
- Fan
- TV
- Hairdryer
Show all 10 amenities
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SINGLE NON SMOKING
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SGL.NM
Room amenities
- Housekeeping
- Ironing set
- Toiletries
- Desk
- Make-up mirror
- Fan
- TV
- Hairdryer
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PREMIUMRoom • PREMIUMROO.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
Room PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUM GARDEN VIEWSUITE • PREMIUM GARDEN VIEWSUI.GV-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE PREMIUM GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.GV-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 19 m²DBL.ST-1
Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Toiletries
- Desk
- Make-up mirror
- Fan
- Electric Kettle: 1
- Tea and coffee making facilities
- Safe
Show all 14 amenities
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Shower: 1
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
DOUBLE STANDARD
Room photos
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Room overview
Non-smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Room amenities
- Wi-fi
- Toiletries
- Desk
- Make-up mirror
- Fan
- Electric Kettle: 1
- Tea and coffee making facilities
- Safe
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Shower: 1
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM CONNECTING ROOMFAMILY ROOM • CONNECTING ROOM • 1 Bedroom • 25 m²FAM.CM-2
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Direct dial telephone
- TV
- Internet access
- Ironing set
- Tea and coffee making facilities
- Safe
- Wi-fi
Show all 16 amenities
- Toiletries
- Desk
- Make-up mirror
- Fan
- Housekeeping
- Electric Kettle: 1
- Hairdryer
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
FAMILY ROOM CONNECTING ROOM
Room photos
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Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- CONNECTING ROOM
Adult and child limits apply within the room's total guest limit.
Room code: FAM.CM-2
Room amenities
- Bathroom: 1
- Direct dial telephone
- TV
- Internet access
- Ironing set
- Tea and coffee making facilities
- Safe
- Wi-fi
- Toiletries
- Desk
- Make-up mirror
- Fan
- Housekeeping
- Electric Kettle: 1
- Hairdryer
- Shower: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 25 m²DBL.2B-1
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- TV
- Internet access
- Tea and coffee making facilities
- Wi-fi
- Toiletries
- Make-up mirror
- Shower
Show all 11 amenities
- Fan
- Housekeeping
- Electric Kettle
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
DOUBLE TWO BEDS
Room photos
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Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2B-1
Room amenities
- Hairdryer
- TV
- Internet access
- Tea and coffee making facilities
- Wi-fi
- Toiletries
- Make-up mirror
- Shower
- Fan
- Housekeeping
- Electric Kettle
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE GARDEN VIEW KING BEDSUITE • GARDEN VIEW KING BEDSUI.GV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GARDEN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE GARDEN VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GARDEN VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.GV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 59 m²SUI.NM-2
Room overview
Non-smoking room- Room size
- 59 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Bathroom
- Shower: 1
- Hairdryer
- TV
- Internet access
- Kitchenette
- Kitchen utensils, plates & cups
Show all 20 amenities
- Cooker
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Safe
- Toiletries
- Desk
- Make-up mirror
- Housekeeping
- Telephone in the bathroom
- Dining Area
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE NON SMOKING
Room photos
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Room overview
Non-smoking room- Room size
- 59 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-2
Room amenities
- Wi-fi
- Bathroom
- Shower: 1
- Hairdryer
- TV
- Internet access
- Kitchenette
- Kitchen utensils, plates & cups
- Cooker
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Safe
- Toiletries
- Desk
- Make-up mirror
- Housekeeping
- Telephone in the bathroom
- Dining Area
- Electric Kettle: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM RUN OF HOUSEFAMILY ROOM • RUN OF HOUSEFAM.RO-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
FAMILY ROOM RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.RO-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible WITH VIEWSSUITE • Accessible WITH VIEWSSUI.H6-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE Accessible WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 3 BedroomsFAM.ST
Room overview
Non-smoking room- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Bed setup
- Queen-size bed 150-154 width, Bunk beds, Double bed 131-150 width
- Bedrooms
- 3
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
FAMILY ROOM STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Bed setup
- Queen-size bed 150-154 width, Bunk beds, Double bed 131-150 width
- Bedrooms
- 3
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
DOUBLE SINGLE USE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DUS.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 59 m²SUI.NM-3
Room overview
Non-smoking room- Room size
- 59 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Shower: 1
- Kitchenette
- Ironing set
- Centrally regulated air conditioning
- Safe
- Wi-fi
- Toiletries
Show all 22 amenities
- Desk
- Make-up mirror
- Housekeeping
- Children share the bed with parents
- Telephone in the bathroom
- Dining Area
- Electric Kettle: 1
- Tea and coffee making facilities
- Mini fridge
- Kitchen utensils, plates & cups
- Hairdryer
- Direct dial telephone
- TV
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Nairobi Upper Hill
SUITE NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 59 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-3
Room amenities
- Bathroom: 1
- Shower: 1
- Kitchenette
- Ironing set
- Centrally regulated air conditioning
- Safe
- Wi-fi
- Toiletries
- Desk
- Make-up mirror
- Housekeeping
- Children share the bed with parents
- Telephone in the bathroom
- Dining Area
- Electric Kettle: 1
- Tea and coffee making facilities
- Mini fridge
- Kitchen utensils, plates & cups
- Hairdryer
- Direct dial telephone
- TV
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Best Western Nairobi Upper Hill
100
reviews shown
Victor
Outstanding great service
Dan
Easy Easy. Staff was super friendly and helpful. Beautiful garden to enjoy dinner at.
Monimala
Nothing special but a good deal in Nairobi.
Monimala
This could be a really great hotel, but the building itself needs a lot of updating and I did not think the staff was very helpful to resolve my issues. I asked for an extra bottle of water one day and was told that I would have to buy it. Really? I also ended up paying for two full days even though I checked out at 8 PM. I had booked through Hotels.com and was told I could not change my reservation. Turned out that I could have. So a Hotel staffers’s mistake cost me a lot of money. The room was comfortable, but nothing special. The shower looked like it was definitely from another century. Mine did not drain properly. I also hated that the Hotel you still use a single used plastic shampoos and body lotions. For Nairobi, I guess this hotel is a pretty good deal. But I am not sure I would stay there again.
Fred
We always enjoy staying at this property!
Ekaterina
Highly recommended!
The staff are truly exceptional — absolute professionals who handled every request and issue I had with efficiency, kindness, and genuine care.
Special thanks to Bridget and Melvine at the reception for their outstanding support and warm hospitality. I would also like to thank Owen from the restaurant, who went above and beyond to make my stay enjoyable. He did his very best to brighten my day when it wasn’t going particularly well, and his kindness truly lifted my spirits.
I would also like to recognize the Housekeeping Supervisor, who handled an issue with my laundry in a highly professional manner. The situation was managed efficiently, thoughtfully, and with great attention to customer satisfaction — exactly the level of service one would expect from a five-star hotel.
The food was simply outstanding. Every meal was delicious and beautifully presented.
You are the real gems of the hospitality industry and a credit to Best Western Upper Hill. Thank you for making my stay so memorable!
The staff are truly exceptional — absolute professionals who handled every request and issue I had with efficiency, kindness, and genuine care.
Special thanks to Bridget and Melvine at the reception for their outstanding support and warm hospitality. I would also like to thank Owen from the restaurant, who went above and beyond to make my stay enjoyable. He did his very best to brighten my day when it wasn’t going particularly well, and his kindness truly lifted my spirits.
I would also like to recognize the Housekeeping Supervisor, who handled an issue with my laundry in a highly professional manner. The situation was managed efficiently, thoughtfully, and with great attention to customer satisfaction — exactly the level of service one would expect from a five-star hotel.
The food was simply outstanding. Every meal was delicious and beautifully presented.
You are the real gems of the hospitality industry and a credit to Best Western Upper Hill. Thank you for making my stay so memorable!
Muktar
Google Hotel with clean room and nice restaurant
Gabriel
Everything I have experienced with.
Location
Staff interaction
Room cleanliness
Breakfast
Location
Staff interaction
Room cleanliness
Breakfast
Thomas Craig
Everything was excellent. they could always increase inside restaurants and offer larger menu, but breakfast was great and it was a very enjoyable staff to work with
Bonny
Excellent price point option for stays in Nairobi. The staff are very friendly and always willing to assist. The rooms and showers are spacious. Rooms have a work space and guests can use other spaces throughout the property to work as well.
TAESANG
Kind staff, clean room, nice swimming pool.
Good place to chill out.
Good place to chill out.
Priscillar
Great
norma
Staff members gave us VIP treatment very helpful loved the experience
RASHIDAT OMOLABAKE
Yes pls
Fred
This hotel is a “hidden gem” in Nairobi. We have stayed here a number of times over the years. Very clean. Staff is helpful and kind. Breakfast is always excellent.
Jonathan
Great staff, always helpful and courteous.
Kevin
Room was very clean and the staff very nice
Dean
Great staff and connection to the Fairview Hotel
Dorothy
The staff was helpful. Security was good. Nice clean place.
George William
was okay, expensive food though
eric d
Room was hot as hell and the breakfast wasn’t that great and they charge you if you have a significant other.
Cherylee
Clean rooms, staff very helpful
obai
Yes it was very clean
Dean
Great hotel and staff
Dativa
Staff there are so welcoming and kind! Very accommodating, always helpful. Great area, quiet, good places to work. Would stay again!
Timothy Kisakye
Variety of foods served on breakfast and the stuff at the reception were very friendly and actually allow me to check out with added time I was so pleased by that.
Calvin
great hospitality. friendly staff.
Nawal
The room was too small and the bathroom flush did not work properly.
Ruchith
Clean room and good staff
VARKEY
The room didn't have minimum amenities like A/c, a small refrigerator, an electric iron. Not even a wash cloth provided. I got a room on the third floor, with no elevator. And had to climb the stairs 3 to 4 times a day. I booked the Hoel on Expedia which clearly showed that breakfast was included in the price. When I when for breakfast next morning I was told I have to pay for breakfast. First day and till evening 2nd day there was no hot water in the bath room.Altogether a very bad experience.
AMISA
Great staff. Very clean and cozy.
ROSEMARY
All round Excellent
Robert
Yes all good
Agudor Kwaku
I booked on the platform for room and breakfast to get to the hotel to be told, breakfast was not part of my booking. That’s was not pleasing. And had to spend more than I budgeted for. I am highly disappointed.
Steven
The room was small but had everything needed. I thought my wife phone was Vibrating but later found out it was next-door. However, the breakfast made up for everything it was excellent.
James
Nice hotel, with “Great” staff members that go beyond personal service!!!!
Binalakshmi
Excellent breakfast. Friendly and accommodating staff.
AMANDA
Awesome staff - they introduced me to masala tea and I have been hooked ever since.
Moses
Clean rooms, wonderful staff
Wienczyslawa
Not a very big hotel with a beautiful swimming pool, restaurant, breakfast and even more wonderful staff.
Gerbern
Very helpful and friendly staff, clean, close to everything.
Epiphane
Very good safety. Staffs were very friendly and helpful. Very good breakfast service
Debra
My go-to hotel whenever I'm in Nairobi. I just love it - the location, price, condition of the facility, kindness and professionalism of the staff are unmatched. I only had one problem during this stay - internet problems that drove me to the hotel next door to use THEIR WiFi. Problem was resolved by the next day.
Elysee
staff was wonderful . breakfast excellent ! lots of choices . and nice pool
Nathan
Small rooms. Did not ask what bed size i need. Breakfast, can do with a little more variety, not the greatest.
wencess k
Good
John
Great stay.
Great stay. Super helpful staff. Repaired our team's rooms with fresh fruit to welcome them after long flights from the US. Will definitely return.
FUKANG
excellent
Idowu
Good
Verified traveler
Great as always
Always super friendly, nice and helpful staff.
ellyn
The staff is very friendly and welcoming. It is a part of a high end hotel and share a large pool, beautiful grounds, and an outdoor bar and bar menu. Very safe neighborhood, walking during the day, and a very pleasant place to hang out in the evening.
Jan
Very good stay
Friendly staff
Ngingyu
Excellent services and very polite staffs
Alison
lovely staff
Jakub
Security first
Security first
Enrique
Nice property with access to a 4 star hotel next door
Susana
I stayed a few a few days before my departure back home. Nice and cozy. Clean, friendly staff members
Cedrique
Very Good. Each time I'm in Nairobi, I stay at Best western Upper Hill.
Rebecca
A great landing place after a busy city tour
Clean, safe and friendly a great start to a Kenyan adventure. The breakfast was tasty and freshly cooked and the rooms, whilst basic had everything you needed. Excellent value.
Gonzalo
Good place. You can use the facilities of the Fairview hotel
William
Quality has definitely decreased in all categories since the new ownership ! My first stay at upper hill in 2010 was outstanding, been a return customer since, quality of staff always excellent. Prices went up quality went down, end of story !
James
Excellent option for reasonably priced western hotel in Nairobi. It's attached to the next door Fairview Hotel which is an IHG property and has great amenities like a pool and various dining options. These are necessary as you are advised not to go out at night in Nairobi so you are more or less stuck at the hotel.
Room was clean and good sized. Bed linens were of high quality. Cleaning daily. Breakfast was awesome with plenty of options including fruit, yogurt, bakery, cereal, made to order omelettes, and a barista coffee station.
Room was clean and good sized. Bed linens were of high quality. Cleaning daily. Breakfast was awesome with plenty of options including fruit, yogurt, bakery, cereal, made to order omelettes, and a barista coffee station.
Jonathan
Great place
James
There was a bad smell in the bathroom every day from the septic tank even with toilet sit being down all day and night
Jan
It is a beautiful property with amazingly helpful staff!
Jan
Everyone was very friendly and helpful.
There was also plenty of hot water and a great breakfast!
There was also plenty of hot water and a great breakfast!
Jan
Everyone here has been super friendly and helpful!
Musa
I liked everything about this hotel. No dislikes
Musa
This property exceeded my expectations. The rooms were surprisingly big. Very clean and comfortable rooms
Tamara
Very nice and clean.
Kenneth
very helpful and friendly staff, great breakfast, quit, clean rooms, great value for money
Kristina
Excellent stay!
We had an excellent stay at the Nairobi Best Western Upper Hill. From our smooth check-in experience (Pauline is FANTASTIC!), to the cleanliness, and comfort of our room, we were very happy with our Best Western stay. The whole staff is kind and very professional. We look forward to returning!
Dean
Wonderful place to stay. Highly recommended.
Dean
This is one of my favorite hotels.
Daniel
Not the best
The room and bathroom was very small and there was no air conditioning and the ceiling fan was filthy.
The hotel clerk and bellman were very friendly. However, I will probably not stay there again.
The hotel clerk and bellman were very friendly. However, I will probably not stay there again.
JAMES
Room was adequate, clean, quiet. Breakfast was very good. Location was convenient to my business meetings and to good restaurants. Good value for money.
Grace
Great place - peaceful amenities like pool shared with Fairview. Good bed, room, and food options.
Dut
Nice area and close to town and there are a number of good restaurants in the area.
Catalina
I loved this Hotel. It was very convenient for both business and vacation. The staff are absolutely amazing. I felt very good. I would come back definetely.
Scott
Cheap and cheerful and clean with a very nice garden nad garden bar
Ellen
Great deal
Noor Jihan
The staff was wonderful including front desk and kitchen. I appreciated that they arranged and early big morning breakfast for us and we had access to the Fairview restaurants.The only downside was no AC in our room and no elevator on our side as we were on the 4th floor.
Dean
The connection with the Fairview Hotel is a key positive for this property.
Heather
This is a very safe upscale hotel with two restaurants across the street from the Israel Embassy. We discovered there are two names to this property. Be sure to book as the Fairview Hotel for better rooms and poolside. The \"Town Lodge Upper Hill \" rooms were no where near as nice. I paid for an upgrade for my business trip and returned three times. The staff was very helpful and the food was great.
Shari
Wonderful hotel!
I loved staying at this hotel. It was comfortable, clean, good food, friendly and efficient staff, and a great location.
Alan
Good friendly welcome and service from all the staff.
Richard
Still one of my favourite places to arrive in Nairobi.
Eelco
Thumbs up, would stay again
Very good stay. Good to reach, calm, good food and friendly staff.
Dean Edward
Excellent service. Wonderful gardens. Great food. Good exercise room.
Verified traveler
As always, the staff at Town Lodge Upper Hill were wonderful. Very nice place to stay and I highly recommend it.
willem
I had stayed most often at
Verified traveler
great location, the ability to access the Fairview restaurants and pool and grounds was wonderful.
Verified traveler
The hotel is reasonably priced for Nairobi and had all the amenities you need, the breakfast is very tasty and filling and you can also use the facilities at the adjoining Fairview which are great. The staff are really friendly and helpful, in particular Valentine who personally greeted me by name every day and really looked after me, making me feel like it was a home from home. Would have no hesitation in recommending.
Billy
Town Lodge is my go to place in Nairobi, reliable safe taxi drivers, super staff, quiet clean affordable rooms, great selection of excellent restaurants and a can’t beat complementary breakfast. My ninth year !
Kerry
Great stay
The Town Lodge is connected to and basically the discount side of the Fairview Hotel. Other than smaller rooms and a simpler breakfast, the high standards of the Fairview apply at the Town Lodge. Of particular note, in a country where hotels are expensive and service is poor, the Town Lodge is a real deal and the service is impeccable.
Verified traveler
The Town Lodge is in a great location. The rooms are good and the beds very comfortable! The level of service is very good and staff are friendly. At the weekend we enjoyed an excellent breakfast in the adjoining Fairview Hotel.
Verified traveler
I stay here every time I come to Nairobi which is about twice a year. Always very nice and accommodating. Highly recommended.
Verified traveler
Property was pleasing. Staff was professional and polite. Food was good in their restaurant.
Verified traveler
5* Hotel with no water & no communication
There was no water and no communication regarding the status of the water upon check-in by reception. First morning there was a trickle of water, but cold water only! Second morning the guest had to boil a kettle to shave. This is unacceptable for a 5* hotel!! No option given to move to another hotel & we had pre-paid for accommodation - no compensation given - very disappointing!!
Jill
Not up to usual standard
I have stayed here before abd found it perfectly fine. This time though it was not good. The room was very hot and full of mosquitoes. No spray or mosquito nets. But there was a fan on the ceiling so should have been fine but the fan was incredibly noisy. Not notmally noisy but it was banging in quite a scary way. I should have asked for a change of room but my son and i were exhausted. I am disappointed as i usually find this hotel perfectly good. Just unlucky .
Location & surroundings
Best Western Nairobi Upper Hill
Second Ngong Avenue, Upper Hill, Nairobi, Kenya
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Best Western Nairobi Upper Hill
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