Muthu Silver Springs Hotel Nairobi

4/10

Poor

10 Mar 2026

Yetunde

TV didn’t work almost the whole time I was there. Had to kill roaches in my room every other day. No hot water. Water was brown and dirty. Friendly staff though.

Self

4/10

Poor

19 Aug 2025

Benson

The AC did not even work I had to call the security person to come and start it. The water for showering had a foul smell, and I did not even shower or brush my teeth there. We had to go to a different hotel to take a bath.

Business_and_leisure Partner

8/10

Excellent

03 Jun 2025

BHARAT LAKHMAN

Excellent

Leisure Partner

8/10

Excellent

20 Apr 2025

Nasir

It was welcoming hotel. Wonderful service, breakfast not as good as I expected. Over all it was ok except mosquito bites.

Friends_and_family Family

2/10

Poor

04 Apr 2025

Khari

They did not change the bed linen but only spread the bed with the same linen the whole time I was there. The bed was like sleeping on a wooden box. It was not comfortable to sleep at all. In fact, I could not sleep because of how hard the bed was.

Business_and_leisure Self

10/10

Exceptional

29 Jan 2025

Robert

Interesting art and images of antique carvings on the walls of upper level hallways, a nice touch. My fav place to stay & dine in Kilimani.

10/10

Exceptional

25 Dec 2024

Innocent

The stuff were friendly and helpful. The rooms are clean and cozy. I would definitely go there again

Leisure Self

4/10

Poor

24 Dec 2024

Christopher

walls are hollow…rooms are small

Leisure Friends

6/10

Pleasant

11 Dec 2024

Epiphane

The facility is just average

Leisure Partner

10/10

Exceptional

09 Dec 2024

Rai

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

Business_and_leisure Partner

10/10

Exceptional

05 Oct 2024

Peter

Frendly staff

Leisure Self

6/10

Pleasant

28 Sep 2024

ASHWIN

Rooms very old style and no proper electric attachments.. need to renew rooms

Business

2/10

Poor

15 Sep 2024

Patrick

Terrible don't do it, luckily I was only there one night in between trips, no air-conditioning, old dirty furniture, the room was filled with mosquitoes, when I open the wardrobe there were more, it spent two hours catching and killing mosquitoes.

Self

8/10

Excellent

10 Sep 2024

Cecil

When taking a shower the was sometimes cold and warm.

Business_and_leisure Friends

8/10

Excellent

10 Sep 2024

Cecil

Very nice staff

Business_and_leisure Friends

10/10

Exceptional

30 Aug 2024

Leo

The location the cleaning

Leisure

4/10

Poor

13 Aug 2024

Roger

We stayed here for one night. The hotel has seen better days. The wall paint is peeling, scuff marks on the walls in the rooms, internet did not work above the first floor reception area. More than one hour to gat a salad for dinner. At the breakfast buffet there was instant coffee but no hot water. The price is good but also is an example of you get what you pay for,

Family

10/10

Exceptional

18 Jul 2024

Ken

I would easily recommend this hotel to anyone visiting kenya.

The hotel staff are very friendly and accommodating and the facilities are really good!

The buffet is really good as well with a good variety of foods.

Leisure Self

2/10

Poor

09 Jun 2024

Ian

Needs major renovations

Business_and_leisure Self

10/10

Exceptional

29 Jan 2020

Verified traveler

The standard room was a bit small - but ok for a single occupant. Would be crowded for two. Internet wasn't fantastic at times. Other than that, everything else was fine. Very clean, well maintained. Service was good and so was the food. I would stay here again.

Business Self

8/10

Excellent

22 Dec 2019

josephine

Not so good hotel

Nice stay, but hotel is old and has an unpleasant smell.

Friends_and_family Friends

8/10

Excellent

01 Aug 2019

Verified traveler

liked the toothbrus, availability of power adapters, airport transport and inclusiion of breakfast in stay

Partner

8/10

Excellent

12 Aug 2018

Becky

Would stay again, comfortable hotel, friendly staf

Positives: staff are so nice! I was there a few days so everyone began to recognize me and it felt really friendly. Food is good, a lot of Kenyan dishes, but with some international. While I didn't have any cold salads, I ate all of the cut fruit and was fine. Gym is a proper gym, which I really appreciated, not just two or three treadmills with free weights. There is a mirrored exercise room with classes, a full set of free weights, weight machines, several treadmills, and plenty of space to move around.

Mattress is really firm, which I liked. Nice sitting area around the pool.

If you're working with the ministry of health or kenyatta hospital, etc, it's a great location and easy to walk to places you need to go. However, there is not a lot else within walking distance.

Negatives: dinging just a little bit because for some reason my room didn't have a mosquito net or a mini fridge (which was odd because both my colleagues booked a similar tier room and had both). I called housekeeping for a mosquito net and they quickly brought on though. I wish Wifi had been much stronger - making skype calls and work meeting calls was a little difficult at times.

8/10

Excellent

31 Jul 2018

Dorothy

Excellent

It was a good experience. The food was good

Family

8/10

Excellent

25 Feb 2018

Verified traveler

Good hotel. Clean & nice staff. My only complaint would be the bed. Bed was pretty hard. My room was a little small. Otherwise good stay.

10/10

Exceptional

25 Jan 2018

Verified traveler

Staff is very attentive and helpful. Hotel quickly handled an issue with room. Also the daily call from the front desk to see if everything was satisfactory and was needed was a very nice touch.

10/10

Exceptional

25 Jan 2018

Verified traveler

Hotel staff very gracious and responsive. Hotel property is well maintained. 24 hour restaurant/room service.

8/10

Excellent

21 Jan 2018

LINDA

Business trip to Nairobi

The hotel is clean and the people are friendly. Beds are good. Worked well to do business. Was able to work and eat at the hotel easily between meetings.

8/10

Excellent

04 Dec 2017

Laura Elena

Good value for money

Decent price for a hotel with all facilities

8/10

Excellent

23 May 2017

Drew

Value and friendly

Friendly very helpful staff.. Great location close to Nairobi hospital if you are staying to be near a loved one or family

8/10

Excellent

01 Nov 2015

Verified traveler

Good for biz travel stay in Kenya.

First time travel to Africa and Kenya. Room is clean like the big mosquito net (but never see or hear a mosquito). Breakfast is rich and nice. Only thing not satusfied is the smell from wood floor.

8/10

Excellent

31 Jul 2015

Graeme

Comfortable and friendly hotel not far from centre

Silver Springs is located away from the city centre but conveniently for the nearby hospitals and not too far from the airport or National Park. It was built some years ago and has an odd lay-out meaning that almost every walk from A to B in the hotel has to go via the swimming-pool and restaurant. However it was not very busy when I was there so this was not so much of a problem. The rooms are fine, clean, well-furnished and with adequate, if not brand new, bathroom facilities. I also found the staff unfailingly polite and helpful.

8/10

Excellent

21 Jul 2015

Verified traveler

short but sweet

Spent a short night here before flying out of Wilson Airport the next morning. Checking in was a breeze and the staff were friendly and efficient. We really appreciated that they were able to arrange an early breakfast at 5:30 am for us before we left!

6/10

Pleasant

24 Jun 2015

Peter

The food was very bad.
My family ended up in Nairobi Hospital.
The Rooms were very nice and the people were excellent.
I would however never stay there
again.

Family

8/10

Excellent

22 May 2015

Nathan

Solid place to stay

A good spot if you're going south to Karen and beyond (cuts out CBD traffic), and enjoy some of the Upper Hill and Community areas (both walkable). The gym is really nice, and the swimming pool, though small, is a bright spot. Rooms are well-apportioned and modern, bathrooms are especially nice, and bedding is cloud-like. Breakfast in the morning is fine - nothing to write home about, but does the trick. Definitely would recommend this hotel.

10/10

Exceptional

18 Mar 2015

Mike

Peaceful haven in an otherwise busy Nairobi

Even though in Nairobi in transit for only 10 hours, I wanted to find a comfortable place to grab at least a few hours of sleep. The staff at the hotel were incredibly helpful from the minute I arrived until my departure. They printed out my airplane e-tickets, set me up w/ Internet and provided me w/ the odd adapters that they use in former British colonies, retrieved extra water bottles for me, set up a wake up call, and sent me off at 5 a.m. in my taxi w/ a large boxed breakfast since I had to leave just as the breakfast buffet was opening. All of the staff were professional, kind, helpful, friendly, and in general, understood the notion of 'client services' (which is often not the case in many places).

10/10

Exceptional

14 Feb 2015

Jeffrey

Way to Tanzana

Had a nice rest after a long flight from Minnesota thank you

Family

8/10

Excellent

13 Oct 2014

James

Gem in the city

Spent 7 nights here while securing longer-term housing. Comfortable hotel, great staff, great breakfast buffet, excellent fitness center, and very good business center. The neighborhood is ho-hum, but it was walking distance to Kenyatta Nat'l Hospital, other hotels, and not too far from CBD. The taxi rank is excellent, too. For the price point, you get a really good bargain. Five-star service at a discount.

8/10

Excellent

07 Feb 2014

Sara Jensen

Fine for business

The internet connection was fast enough for Skype calls in rooms and common areas. I was upgraded upon arrival, which was lovely, so thank you! The room was large and quiet, but the bed was super hard, and the hairdryer fell apart when I touched it. Overall, this was a comfortable hotel, and I would go back. Its pricey for what it is, but then again, all hotels in Nairobi are!

8/10

Excellent

21 Jan 2014

Oilman

Nice hotel in Nairobi

Extra charges beyond listed rate were phenomenolly high (52.4% of quoted rate). 10 a.m. check out time is a bit rough

10/10

Exceptional

10 Dec 2013

Bryon

Excellent room, service, staff, restaurant and price. It was exactly what we were looking for. The surrounding neighborhood isn't very exciting, and walking around birdwatching generates lots of stares.

4/10

Poor

06 Oct 2013

Jens

Over rated

I Found this Hotel clearly overrated. Internet ón / off - not stabel. No fridge in room. No Ironing room. And not possible to get an iron to your room.

6/10

Pleasant

04 Jan 2026

Itsuhiro

オーバーチャージが2回あった

Business

10/10

Exceptional

16 Apr 2025

Hans-Jürgen

Air condition unit needs fixing, otherwise very nice place to stay.

8/10

Excellent

16 Feb 2025

claude

In general for the price , it was perfect....thank you to the hospitality team, and thank you to the manager...

8/10

Excellent

07 Feb 2025

claude

For the price, it was absolutly perfect, sometimes needs some ajustements, but they fix it pretty quick...for a decent price hotel it pretty good...

Leisure Partner

8/10

Excellent

07 Feb 2025

Anne-Marie

Bra boende

Tjusig lobby med trevliga och hjälpsamma receptionister. Väldigt dyrt i restaurangen men gott. Bra sängar men smutsigt i badrummet med hår liggandes här och där. Ej helt ljudfritt under natten.

Friends_and_family Friends

10/10

Exceptional

18 Dec 2024

Faduma

Ich war sehr zufrieden.....die aufenthalt in das hotel obwohl war sehr kurz gewesen..

Leisure Self

10/10

Exceptional

04 Mar 2024

Guillaume

Comfortable and nice

We were here for one night with our family. There was a little mix up at first, but everything got solved. Following up on this the hotel offered us a complimentary dinner at their restaurant.

Lydia was really great and the cooking was devine. I highly recommend this.

Friends_and_family Family

8/10

Excellent

15 May 2017

EFRAIM

מלון במיקום שקט ובטוח

בסך הכל מרוצה. מקום שקט ובטוח. קרוב למקום עבודה. ארוחת בוקר טובה מאוד וגם המסעדה טובה. חדר כושר מעולה!!!
לוקח למים החמים יותר מידי זמן להגיע.