Citadines Bayfront Nha Trang

10/10

Exceptional

26 Feb 2026

Sam Lee

Room was very clean and the staff was excellent. I recommend this hotel when staying in Nha Trang. My wife and I love it.

2/10

Poor

20 Feb 2026

Ramil

Expedia reservation was not favored by hotel, because expedia partner cancelled it and i was not notified. I was not offered anything for the inconvinience was caused by expedia. Terrible experience

Partner

6/10

Pleasant

17 Jan 2026

Thao

The hotel is nice but the service is poor. Some of the receptionists couldn't put a smile on their face. They treat foreigners a lot nicer than Vietnamese people. It's very odd as you spend way more money than the foreign tourists.Speak English if you are Vietnamese Americans. This hotel has a habit of saying sorry without doing anything about it.

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Matt

View from room amazing, size of room and bathroom excellent, to have a fridge and a washing machine was an added bonus.

Leisure Family

10/10

Exceptional

12 Jan 2026

Peter

Location is fantastic! customer service is great! always clean and orderly room. Location is in the middle of actions and close to the beach. the View especially is excellent! We had an amazing stay!

6/10

Pleasant

30 Dec 2025

Timothy

Hotel was nice unfortunately the service was not so good.
I tried several times to message the hotel to pay for an early check in with no response. Then when we arrived the first person at reception said we could have an early check in and they would call when the room was ready. No call came.
I then when back to reception who a new and rude staff memeber told me it was impossible.
When I saw other people checking in again before 2pm I went back up to ask and the reception told me very rudely „I already told you nothing before 2pm“
Extremely disappointing from a hotel rated as high as this.

Partner

10/10

Exceptional

28 Dec 2025

tien

Excellent location. Beautiful view with very spacious and super comfortable room. Absolutely will be back!

Partner

2/10

Poor

09 Jul 2025

Andrew

Great location and great view, but hotel appears to be focused only on throughput, and did not honour advertised conditions on the booking site.

10/10

Exceptional

16 Jun 2025

Ramon

Excellent location for an excellent hotel. Beach across street. Restaurants, nightlife entertainment, markets, shopping malls in walkable area!

Leisure Self

10/10

Exceptional

04 May 2025

Natalie

The property was in a fantastic location, directly across from the beach with free beach chairs and umbrellas to hotel guests (limited). Hotel was in walking distance to bars and restaurants. Very polite staff, fantastic facilities.

Leisure Friends

10/10

Exceptional

19 Apr 2025

Verified traveler

A great hotel & staff with a perfect location on the beach. Could ask for more with our great view from the 8th floor balcony. Great for the price! Highly recommend.

Partner

8/10

Excellent

11 Mar 2025

Sabrina

This property was nice but we were charged 100,000 VND for getting juice on a face cloth. Could have came out with washing. We were told that they tried to clean it and couldn’t which is why were charged, but this was false as the towel never left our room.

Leisure Friends

10/10

Exceptional

09 Mar 2025

Daniel

Rooms were lovely and clean and a good size. Staff were friendly. Hotel ideally situated. Breakfasts were good.

Leisure Partner

10/10

Exceptional

06 Mar 2025

Deisiene

Great place

Leisure Self

8/10

Excellent

01 Mar 2025

Andre

Ideal place by the beach.

Great stay. Perfect position on the beach. Great pool area/lobby. Staff were extremely good and the place is spotless. Breakfast needs some work . Would definitely stay here again.

Partner

10/10

Exceptional

21 Feb 2025

Dr. Albert

Great property, the gym, pool, and spa are wonderful. I highly recommend!

Self

8/10

Excellent

08 Feb 2025

Trinh

Nice hotel

10/10

Exceptional

02 Feb 2025

Alejandro

Nice location, the hotel is fine, across the water and near all the main attractions.

Business_and_leisure Family

10/10

Exceptional

01 Jan 2025

Katrina

Absolutely brilliant experience. Fantastic ocean front room with balcony. Buffet breakfast was the same each day but was huge with loads of variety. Location is opposite the beach and right in the heart of the action.

Family

10/10

Exceptional

14 Nov 2024

Ahmad

Our home away from home

Leisure Family

10/10

Exceptional

14 Nov 2024

Maximiliano

Amazing buffet. Great full equipped gym. Unique hospitality.

Leisure Friends

10/10

Exceptional

29 Oct 2024

Mark

Love the buffets!

We had an amazing stay, great location, modern clean room. The breakfast was actually buffet not continental as listed. And it did not disappointment. Highly recommend and be sure to try out the seafoad buffet in the restaurant on level 2.

Partner

10/10

Exceptional

23 Oct 2024

Su

Love the shower!!!

The hotel is very clean and comfortable. I got the ocean view suite and it's really nice sitting out on the balcony. The shower was my favorite part of the room. There was also a safe for you to store important info and a mini fridge. I wish there was also a microwave. The restaurant on the 2nd floor was a bit overpriced. The free breakfast buffet that was included with our stay was decent. We only went once out of the three days. The location of this hotel was within walking distant to a lot of eatery and the night market (not worth going). The beach access is right across the street. There were chairs and umbrellas for guests to use. Keep in mind that you will hear traffic and music and people screaming because the hotel is right near a busy street. The only minor issue I had was the check out process. I had to wait for someone to check the room to ensure everything is still intact before I could leave. It's inconvenient and hopefully management will come up with a better process to make check out faster and smoother.

Partner

10/10

Exceptional

12 Oct 2024

Vicki

Great location, amazing sunrise view

This hotel is a good location, amazing views and incredible sunrise. Easy walking distance to all the good restaurants and bars. Local to the night market. Hotel room is very clean and the bed was very comfortable and bonus the elevators were quick.

Partner

10/10

Exceptional

09 Oct 2024

Charlotte

Amazing place, amazing stay.

Family

10/10

Exceptional

23 Sep 2024

Hung

Great hotel. 3rd time staying this year

Leisure

10/10

Exceptional

31 Aug 2024

Tommy

Nhi le Tan (reception), David (bell assistance) & all staff were extremely friendly & happy to help & serve us during our stay. We were welcomed & greeted with such great hospitality and warmth at Citadines beachfront hotel.Their service were outstanding and top notch. If you don't stay here while you're visiting Nha Trang, you're definitely missing out. Breakfast buffet was excellent full of great dishes from Vietnam, they even bake their own pastries & bread. We will definitely be back next year! Thank you, Citadine staff for your hard work & commitment for making our vacation a memorable one!

Partner

6/10

Pleasant

27 Aug 2024

Dana

Not worth it. Views only good from high rooms.

Gorgeous Hotel from the outside. I was on lowest room level 4 and had no view. Wifi never worked and staff wouldn’t give password. Construction in hotel right next to my room. So no wifi, no view, no room service. No room compendium so you never know what’s open and when. This was supposed to be my one luxury for my big trip and entire experience was so underwhelming. The positive is they use the new designed Daikin AC and works like a charm. The construction inside the hotel is defeating loud and blocks the emergency exit on level 4.

Self

10/10

Exceptional

09 Aug 2024

Huong

Nothing to complain

10/10

Exceptional

19 Jun 2024

Duong

The property is located near the beach, with a lovely view—walkable distance.

Leisure Family

10/10

Exceptional

15 May 2024

Kevin

Very happy stay with you , the hotel very nice and comfortable I will comeback

10/10

Exceptional

31 Mar 2024

Peter

Recommended

Hotel is in good location and central to everything. Staff were helpful, especially Paul from concierge/front desk. Gym is good and pool area is nice. Room was large with beautiful view of ocean.

Partner

10/10

Exceptional

23 Mar 2024

Ian

Wonderful , modern hotel in right location . Staff are very friendly . We had an apartment with a balcony and sea view . 4 nights, only regret is we did not stay longer .

Partner

10/10

Exceptional

03 Mar 2024

Mathieu

Great week

Great location. Good service.

Partner

10/10

Exceptional

16 Feb 2024

Nicholas

Thank you to the staff, very friendly helpful and professional.

Leisure Self

10/10

Exceptional

13 Feb 2024

Harminder

Good hotel but Nah Trang is not the best

Really good hotel with nice big rooms, a large balcony and right by the beach. Swimming pool is nice and big also.
The hotel was nice but Nha Trang was not best.

Partner

6/10

Pleasant

11 Feb 2024

MARK

Hotel rooms are good. Location is excellent. Breakfast buffet is not food. Didn’t use after one day. Overall good hotel and good location except breakfast

Partner

10/10

Exceptional

27 Jan 2024

quynh

What a million dollars view we had! The room is not very spacious but obviously because we were cheap, but the view from the BALCONY was amazing.We were so glad that we chose this hotel. Breakfasts were fancy and scrumptious. I would recommend this place to all my friends or family members. Front Desk staffs were very attentive and polite. I would rate this is a six stars hotel.

Leisure Family

10/10

Exceptional

19 Jan 2024

Christopher

I highly recommend this hotel to anyone looking for paraside in Nha Trang. The staff is so kind and caring. The breakfast buffet is tasty with a good selection of food, even for my young kids. The pool is beautiful. The beach and loungers are a nice touch but the water infront of the hotel was a little too rough for swimming. Conveniently located near reataurants and shops. Totally exceeded my expectations.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2023

Marc

Amazing hotel!

Amazing rooms with breathtaking views, very comfortable. The breakfast is quite repetitive after a while - always the same fruit, meats and dishes - and people working at reception should communicate better, especially when an outside food order is delivered for you in the lobby.

Partner

10/10

Exceptional

07 Dec 2023

Graham

Easy access to the beach. Good pool. Breakfast good quality. Staff friendly, helpful and efficient. Mini mart within the building is reasonably priced. Everything clean and in good condition. Enjoyed our stay

Leisure Partner

10/10

Exceptional

24 Jul 2023

Huynh Anh

Excellent place with staff and room. The sea view is so perfect.

10/10

Exceptional

20 Sep 2022

Juan

This hotel is great in many ways. The location is great, close to the bech, restaurants, pharmacies, dive centers. The most outstandingbwas the service. The staff does a great job at making youbfeel comfortable.

Leisure Self

10/10

Exceptional

28 May 2022

Chong Wai

As usual good experience with Citadines

Front desk / concierge personnel was very helpful in getting my air con up and working cold. I forgot to turn it on.

Business

10/10

Exceptional

16 Feb 2021

jerrold

Nice location with great view.

Loved it. Great location with fantastic view of the water from my balcony. Gym looked great but was too lazy to use it.

Self

10/10

Exceptional

08 Mar 2020

Denise

Staff cannot do enough for you. Hotel had the best shower lovely clean room and really good quality sheets and pillows. Private beach across the road from the hotel. Great stay.

Partner

10/10

Exceptional

22 Feb 2020

Jules

Great location spacious apartment very clean lovely staff the views from our windows were amazing

Leisure Partner

10/10

Exceptional

16 Feb 2020

Brandon

Well managed hotel.

Great location. Generous space. Well managed.

Business

10/10

Exceptional

25 Jan 2020

Elizabeth

Would stay here again!

Great hotel in the heart of Nha Trang! Had a beachfront efficiency with a small kitchenette, well appointed bath, comfy bed, and cleaned daily. If you want to get a beach umbrella, get there before 9am, otherwise they only have a dozen free umbrellas for guests. Breakfast is good, lots of great eateries nearby, tours are expensive. Watched the fireworks on the beach from our balcony on the Lunar New Year!

Friends_and_family Family

10/10

Exceptional

19 Jan 2020

KhanhLe

Excellent service and staff. The place is awesome.

Business_and_leisure Family_with_children

10/10

Exceptional

11 Jan 2020

Heeyoung

Great location with good service

There’s shower room near swimming pool on 3rd floor for early & late flight. Hotel crews are nice and warm-hearted. They try so hard to be helpful to customers but there are many misunderstandings due to a lack of English skill.
It’s very convenient to get to the tourist attractions and you can find many restaurants & spa in walking distance. Oh, you’re able to enjoy breakfast either on the first floor or on the 27th floor with amazing view. It’s very comfort staying in Nha Trang and I’d love to stay here again.

Friends_and_family Family

10/10

Exceptional

06 Jan 2020

Verified traveler

Very convenient hotel with very good staff and close to the beach

Leisure Partner

8/10

Excellent

01 Jan 2020

Verified traveler

The hotel is located too well. And the staff is too kind.

Leisure Family

6/10

Pleasant

28 Dec 2019

Verified traveler

Noisy, Noisy, Noisy

My wife and I stayed here for three nights and our experience was only ok. We checked in on Christmas Eve and found out there was a party at the hotel restaurant that carried on until 2:30am. As we had an ocean facing room, we were kept up by the noise. The next night was better, but a local exercise on the beach at 5am woke us up bright and early. Otherwise, the hotel is just ok. The facilities and room are dated, the breakfast is decent and the best quality is the private beach area. However, the beach is across a major road and you have to play frogger to get there. This is true regardless of where you stay. The hotel is close to many restaurants as well. If you are a light sleeper, I wouldn't recommend this hotel not any that are beach front.

Partner

6/10

Pleasant

18 Dec 2019

Verified traveler

We smell the smoke in the room during the night time.

Leisure Partner

2/10

Poor

17 Nov 2019

James

The downward spiral of Nha Trang

This hotel would be lucky to rate even 3 stars in most countries. They are symptomatic of a race to the bottom, with mass tourism in Nha Trang. There is no pampering lifestyle here. Clientele appears to be Russian and mainland Chinese and the problems arising with unsophisticated travellers is manifest in the way that the hotel treats all guests as the lowest common denominator. Scenes at the buffet breakfast set the tone of the place as an annex of Hades with budget-challenged guest shovelling bakery items, cold meats and the like into handbags for a later free lunch. Greed at the tables is a sight you would not wish to repeat in a hurry.

In the room, no mini bar, no room service, no drinks available for order, stained upholstery and in the adjoining room at least 4 guests in a twin partying until dawn. Staff are pleasant (because that is the Viet way) but generally clueless, except when inspecting breakfast vouchers ( this is supposed to be 5 star remember?). Soviet hostels have nothing on this. For any other advice on ANY topic, better you consult Google.

In the bathroom the usual notice about caring for the environment by re-using your rather thin towel. The message completely de-bunked by acres of single use plastics wrapped in single use plastic outer shell. Your stay here should contribute to the death of at least a single sea turtle.

Business

4/10

Poor

15 Nov 2019

Verified traveler

Location no so great , manager at front counter kept talking I’ve and arguing with me . I’m not sure why he was a manager. Also I got to the property early and asked if there was a room available for early check in in return they wanted $1500000 Vnd equivellant to $94 Aud to check in early . This was more than the cost of one night. Rather than accomodating the customer . I was a first time I stayed here and it will be the last definitely. Front house and management definitely could look at other hotels like citidines and learn where they are going wrong . Overall it made my stay here feel not comfortable

Business_and_leisure Self

10/10

Exceptional

31 Oct 2019

Verified traveler

Great hotel, amazing room, staff were very helpful and amenities were beautiful. Amazing location and easy to get taxi and transportation as well as very walkable to nearby places.

Leisure Partner

6/10

Pleasant

25 Oct 2019

Jeannie

I saw this hotel in hotel . Com and it rate 5 stars . But it’s not 5 stars , I don’t think so with all the utilities so old. The breakfast is OK. Nothing special.
I think just 3.5 or 4 stars is the most

Self

6/10

Pleasant

24 Oct 2019

Verified traveler

even if this property is being ranked as 5 stars, it is not even 4 stars, by taking into consideration the terrible breakfast, which was very poor, everyday the same stuff and mosquitos are always flying over food and people. Night time, the same place used for dinner and bar, and it is terribly noisy with a band using big baffles with the highest volume ever in a closed area. you can never resist sitting over for more than 5 mn.

Leisure Partner

10/10

Exceptional

09 Sep 2019

Verified traveler

Very clean modern hotel with excellent staff, everyone we had contact with were accommodating and a pleasure to deal with and they always had a smile. The room was very spacious with the perfect amount of storage for a holiday stay. Bathroom was again perfectly set out with loads of storage. Our room over looked Nha trang bay and it was stunning waking each morning to see the beach was great.

Leisure Partner

10/10

Exceptional

30 Aug 2019

Verified traveler

Very new hotel, very well built and exceptional rooms overlooking the beach
Good location with plenty of bars and eating options avaialbe nearby

Leisure Partner

10/10

Exceptional

29 Aug 2019

Verified traveler

Loved Citadines hotel - it was clean, modern, room was large, bathroom was lovely. Staff were all very friendly. Beach chairs and towels were available. Breakfast was lovely. We had nothing to complain about and we are thinking about going back next year and having 2 week in Citadines.

Leisure Partner

8/10

Excellent

12 Aug 2019

Verified traveler

Great facilities and outstanding service. Breakfast buffet was ok but the in room dining options were extremely limited. Ocean view was beautiful but the street can be loud at night, especially at the lower levels. Would book again, the location is outstanding.

Partner

10/10

Exceptional

16 Jul 2019

Verified traveler

We have pleasant stay at Citadines. if you go with your child, i will recommend this property

Leisure Family

8/10

Excellent

13 Jul 2019

Verified traveler

Great location, beach was amazing would stay again

Leisure Family

10/10

Exceptional

29 Jun 2019

SilB

Stayed in the 1 bedroom beachfront apartment, wow!!!!
Views were amazing, very comfortable - wouldn't stay anywhere else

Leisure Friends

10/10

Exceptional

11 Jun 2019

thao

Great value

Great value, great location, great staff, quite decent breakfast. Felt i got more than my moneys worth. Stayed at the executive apartment, loved having washing machine in room. Also, fantastic gym. Should have used it more

Family

10/10

Exceptional

27 May 2019

Gary

Great view, good size room, excellent service!

Great view, good size room, excellent service by staff.

Partner

10/10

Exceptional

20 May 2019

Verified traveler

Good location . Walkable to the beach . The staffs were very friendly .

Leisure Friends

6/10

Pleasant

13 May 2019

Greg

Better choices

This is my second stay at this a Hotel, the first one last October. On my last stay service was outstanding, this stay non existent. Not a Hello or Goodbye, not a smile. It’s like night and day, the difference went from great to poor. The hotel itself is in a great location across the street from the beach; they have a beautiful outdoor pool on level 3, but no service at the pool, get your towel out of a cart. Want a drink, track someone down eventually.

Friends

6/10

Pleasant

29 Apr 2019

HongKong

The hotel itself has no problem. Good location, clean, tidy, quite new, but there is only one restaurant and the food there is not that good. The breakfast is not that good, so I decide not to go for a dinner for sure. All above are minor. The most I don't like is when I asked for a taxi to the airport, they told me there is no taxi available (but I went onto the street to get one easily, on every days of stays!). They often me a private car. I said I don't want private car. They said this private car is from the hotel and it's okay. However, when the car and driver came to pick us up, he is taking slipping shoes to drive a car. He has full of tattoo on his arms. He is either taking or texting on the phone not stopped during the whole journey. I am sure this was not a car from the hotel because I was picked up by the hotel on arrival and that driver was professional and very good. I know it won't be any problem going to the airport, and just the bell boy wants some extra income/commission from the driver. I can understand this in a country like Vietnam, but honestly I don't feel comfortable. I don't blame the bell boy but this is a problem of the hotel management to allow this from happening. So far, Nha Trang gave me a good impression until the last trip to the airport, it destroyed everything unfortunately.
Anyway, we have a good stay in the hotel, but I will certain try another one if I have a chance to visit another.

Leisure Family

8/10

Excellent

15 Mar 2019

ChristineH

Nice location! Close to Nha Trang beach, restaurants and spas.

Leisure Self

10/10

Exceptional

24 Feb 2019

Verified traveler

Right on the beach, surround by all the restaurants and shopping. Actually you can see the Winpearland from hotel room.

Business_and_leisure Self

10/10

Exceptional

17 Jan 2019

Thomas

An excellent choice

Citadines is my new favorite hotel chain! Well trained professional staff, large clean quiet rooms, great views, nice pool and gym, fun bar with good food and dj music.

Partner

10/10

Exceptional

10 Jan 2019

Jennifer

Great place to stay for the price and location. The staff are extremely accommodating! Thank-you!

Leisure Partner

10/10

Exceptional

10 Jan 2019

abby

Pretty much perfect

Lovely stay - the room is beautiful with thoughtful touches, tons of closet space and an amazing bathroom. Only minor thing is that the pool is cold and you can hear all of the busy street traffic. However, this makes it less crowded for when you want to take a dip.

Partner

10/10

Exceptional

08 Jan 2019

Daniel

Great apart hotel on the beach

Hotel was modern but slightly dirty due to sand from the beach. Otherwise a great hotel

Partner

10/10

Exceptional

08 Jan 2019

Verified traveler

The Best in Nha Trang

I believe this hotel is the best in Nha Trang. I stayed in an Ocean View One-Bedroom Apartment in the New Year's Holiday. As same as the other Ascott Group's apartments, the unit is spacious, clean, modern and well equipped. Although the weather was not as good as Nha Trang usually has, the ocean view was still stunning. The apartment is in a perfect location where closes to beach, cafes, convenience stores, spas, supermarkets and restaurants. I am highly satisfied with my stay.

Partner

10/10

Exceptional

03 Jan 2019

Verified traveler

Excellent location

Excellent location, clean room. It would be nice if they accommodated my request of higher floor

Partner

10/10

Exceptional

06 Dec 2018

Kim Park

Nice and clean. Good location.

Partner

10/10

Exceptional

01 Dec 2018

Verified traveler

very clean and modern. excellent location. would stay here again

10/10

Exceptional

03 Nov 2018

Jackie

Nice modern hotel close to the beach though stressful to cross the roads full of motorbikes to get to the beach. Guided crossing would be nice for international tourists.

8/10

Excellent

12 Oct 2018

Yan

攬枕有血跡！這個絕不能接受，但有welcome card感覺很貼心，但接待員笑容一般，而且感覺不想答任何提問。距離sailing club及night market 很近，location不錯

10/10

Exceptional

10 Oct 2018

Greg

Ocean view

Great ocean views, beautiful well managed hotel in the perfect location

Friends

10/10

Exceptional

07 Oct 2018

Kyle

Great trip

Great location, friendly staff. Loved the private beach area

Family

10/10

Exceptional

01 Oct 2018

Jeannie

Great location and friendly staff!

Great location, right at the city centre with the beach just across the street. Very friendly staff as well...the pool is great and for those who loves a morning workout - the gym offers free yoga lesson and the teacher, Daniel is really good at teaching! The hotel should let the guest know about this as I wouldn’t have known if I hadn’t gone to the gym and got told. The breakfast is not bad, but a bit too basic for hotel at such good quality, can use a little bit of improvement and offer more international food. But great hotel overall and would definitely recommend

Family

10/10

Exceptional

26 Sep 2018

Ronald

Perfect location with beachfront

Wonderful location. New and clean hotel.

Partner

8/10

Excellent

26 Sep 2018

Azlan Shah

Nha Trang Quick Discovery Trip

The location was excellent being it was right in the middle of a tourist district and across from the public beach. The general areas of the hotel itself was very nice and well maintained. The room we had was nicely laid out, well furnished and tastefully decorated. The service by the staff is as expected of a 4 star hotel.

The downside is that had it not been for the intervention by the Manager and his staff at the hotel, I would have been given a non-smoking room which I had specifically requested for. Although the hotel is a non-smoking hotel, smoking is permitted on the balcony and the room that I had been originally assigned to, had no balcony.

Having said the above, my most major complain is the breakfast. Breakfast is an optional item. One has to pay additional sums of money to get breakfast included. The breakfast was horrible and was definitely unbecoming of a 4 star hotel. Needless to say, we went for breakfast only on the 1st day.

Partner

2/10

Poor

22 Sep 2018

James

Give it a miss

In a Vietnam context, waste of money at an establishment with a low service ethic. Room is so, so, mini bar empty. If you ain't booked for breakfast you will not get in even if willing to pay. you get sent from pillar to post and we gave up between 27 floors of misdirection. The apogee of disinterest manifest in the refusal to arrange airport transfer. Other business hotels I use In Nha Trang offer excellent fixed rated at short notice. These indifferent civil servant types, suggest I call a taxi at twice the price and that is the most they are willing to extend themselves.

Partner

8/10

Excellent

02 Sep 2018

Rhian

Very good

Lovely stay perfect location

Partner

8/10

Excellent

27 Aug 2018

Verified traveler

Plus/minus

The room was clean and the ocean view was fantastic. Unfortunately the hotel is not on the beachfront. The crossing of the roads can be quite hazardous.

Partner

8/10

Excellent

28 Jul 2018

yerin

Nice hotel close to the beach

They have their own private beach and you can we them with towel and sunbed

6/10

Pleasant

24 Jun 2018

KHUE

Booked executive suite but there was no breakfast with it. Only 2 towels for 2 people when asking for fresh towels they demanded the old towels for exchange. This was the worse experience. I would never stay at this hotel again.

Partner

10/10

Exceptional

05 Jun 2018

Verified traveler

The staff at this hotel are absolutely fantastic. I only have the very best things to say about them. Be back to Nha Trang in a few days and I'll be sure to stay at the Citadines.

6/10

Pleasant

12 May 2018

Verified traveler

the managment was very rude and accused me of damaging to television that I did not but however I still paid....

8/10

Excellent

29 Apr 2018

Verified traveler

Nice and close to the beach.

Great view from beach side rooms. Can be a little noisy at times. Felt like we got good value

10/10

Exceptional

16 Apr 2018

Phong

Great hotel

Just great hotel ~!~

Partner

10/10

Exceptional

13 Apr 2018

Michael

Top Notch and Great Value

Incredible service, value, location, and room. It was my first time to Vietnam and I was blown away but the incredible stay.

10/10

Exceptional

16 Mar 2018

Margaret

Rooms are clean and comfortable, a balcony with 2 armchairs overlooks the beach with great views both day and night. Bathrooms are large and bright.
The staff are friendly and go out of their way to be helpful. Breakfast can be very busy and noisy with the large number of tourists on coaches but the staff do their best to replenish the food and find seating for individual travellers. This Hotel is well situated on the waterfront and is handy to restaurants and many shops

Family