Hotel Mulberry

10/10

Exceptional

11 Jun 2026

Coral

Straight forward check-in process - staff was very detailed on how to use the access cards and how to access the lobby during late night hours. Fresh coffee and water for tea was available in the lobby. As it is with NYC hotels, you could tell it's an older building but it was clean, our beds were very comfortable, we had a updated TV in our room and our room was one of the biggest I've gotten in NYC (where a lot of hotels are notorious for very very small rooms).

Partner

10/10

Exceptional

08 Jun 2026

Phillip

Staff was very friendly and the location was really convenient to Little Italy and the subway with more great eating choices there than you will ever need. It is a nice choice if you would like to be away from mid Manhattan (or the prices there are ridiculous at the time). We enjoyed our stay, thank you!

Friends_and_family Family

2/10

Poor

08 Jun 2026

Joseph

filthy hotel. giant cockroach in my room. paint feeling off the walls. check-in process hasn't changed since the 1990s.

Self

10/10

Exceptional

05 Jun 2026

MARIE

This hotel is next to Italy town and China town in NY. Great location to walk to these locations daily. This hotel is smaller than other chain hotels and older but clean. They do not have public restrooms on the lobby floor . The 2 bedrooms were divided nicely to have privacy if traveling with 2 couples. I would stay here again.

Friends

10/10

Exceptional

05 Jun 2026

Barrett

This was a great hotel for a light sleeper such as myself. Soundproofing to outside noises is good. I stayed on the 10th floor, which only has three rooms, so there aren't constantly doors slamming closed. The other people on my floor appeared to be solo travelers, so room-to-room noise wasn't an issue.

I love the location

10/10

Exceptional

03 Jun 2026

CYNTHIA

Very much enjoyed our stay at Hotel Mulberry, especially our view of One World Trade Center! Would not hesitate to recommend this hotel and definitely hope to get the chance to stay there again.

Partner

10/10

Exceptional

01 Jun 2026

Tyle

This hotel is in excellent Location. Within walking distance to the Little Italy, Chinatown, and downtown Courthouse area.

Room is clean, staff is friendly, parking garage is few steps away. We parked in front of the hotel to check-in, unload our luggage, cart to our room then park in the garage.

Would recommend this hotel to friends and family.

Partner

10/10

Exceptional

27 May 2026

Joseph

Couldn't have asked for a nicer room. Spacious, immaculate, great location in Chinatown. Not a single complaint.

Friends_and_family Family

10/10

Exceptional

25 May 2026

John

Less than impressive exterior but the room was large, clean and comfortable, and the staff helpful. We enjoyed our stay.

Family

8/10

Excellent

25 May 2026

JULIET

Hotel Mulberry is right in the heart of Chinatown but across the street from a park which makes it feel calmer and less bustling than the rest of the neighborhood. We had a very good stay, marred only by the night when the city had a planned water shutoff on the street that the hotel neglected to warn us about. My poor husband had a stomach bug, went to bed early and had a confusing and desperate night. I discovered it when there was no water to brush my teeth. The night staff was surprised we hadn’t been told but none of the people I came across in the elevator knew about it either. Obviously, the shutoff itself was not the hotel’s fault. And if you’re reading this it probably won’t affect your stay either. But it says something about something.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Hugo

Simple hotel. Excellent and clean space. Amazing and caring front desk. Can’t beat the location and transportation options available.

Business

8/10

Excellent

20 May 2026

PETER

Spacious room; generally clean; older building; only lukewarm water for showers; room had some funk to it - my clothes smelled like I just walked out of a Japanese steakhouse after staying there

Self

10/10

Exceptional

19 May 2026

Elizabeth

Not fancy, but the room met our needs and the staff was very supportive when we needed their support. Checkout was in the morning and our flight wasn’t until evening. As we passed the time for our last day in New York, they held our bags, granted us access to the restroom, and provided cold water (93 degrees F outside!). I truly appreciate their support.

Friends_and_family Family

8/10

Excellent

19 May 2026

IGOR

The hotel is located right next to China town and Little Italy. The condition is average to below average. Room sare ok. Staff was friendly.

10/10

Exceptional

18 May 2026

William

The Mulberry is at the edge of Chinatown, so there are many, many restaurants and shops nearby. It's also close to Little Italy, with its many Italian restaurants. There is a park directly across the street where both children and adults can play.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Sharleen

Spacious room and very quiet

10/10

Exceptional

17 May 2026

Kerry

Large room

Friends_and_family Family

2/10

Poor

14 May 2026

Shari

I live in NY and often stay in the city for work. I booked this hotel as it was reasonably priced (although $530 is still quite expensive). It was a horrible experience. The water was brown, so we had to wash our hands and brush our teeth with bottled water. We couldnt shower. When I tried to call the front desk, I discovered that the phone was broken. When I approached the front desk, they said that they had put a note on the elevator about the water issue. No one informed me when I checked in. The paint was peeling, and the room was poorly furnished. I do not recommend this hotel.

Friends_and_family Family

10/10

Exceptional

14 May 2026

Lydia

Excellent hotel! Very, very clean. Roomy. View of the park. Walk to many, many stores.and restaurants. Quiet street. No noise at night at all! Staff was helpful.

Family

10/10

Exceptional

13 May 2026

julian

Nice hotel, the staff was super friendly, fantastic location

Family

2/10

Poor

12 May 2026

Youngjae

Staffs were horrible. Lack of explanation and unfriendly attitude.

4/10

Poor

08 May 2026

Melody

I really wanted to give this hotel a higher review because the room was nice and the location was stellar. However, the staff and their policies were so frustrating to deal with, I had to lower my score.

The evening and night staff were cool, but the daytime staff were rude and made the trip pretty miserable. Simple request like later room cleaning, swapping out dirty towels for clean ones, lowering the temp on the thermostat, etc. were met with a hostile attitude and a refusal. We came from the west coast so when housekeeping came pounding on our door the first morning at 9:30, it felt like 6:30 am to us. I politely declined a cleaning that first day and was then told (rudely) by the front desk that our request for later cleaning times were denied. We ended up not having our room cleaned for the entire week we stayed there.

The room was crazy hot and stuffy and was pumping heat so we tried to turn it down via the thermostat (something that most all hotels allow guests to do). Well, their thermostats require a code. We called down to the front desk and asked for a code. They said they couldn't give it to us but that someone would come and make the temperature change for us. That never happened.

We ended up avoiding the front desk staff like the plague during our stay because every interaction was so infuriating.

The evening staff were nice and gave good restaurant suggestions, etc but they would defer us to the day staff for most other things, unfortunately.

10/10

Exceptional

07 May 2026

Nadine

All around good.

10/10

Exceptional

04 May 2026

Matt

Nice modern hotel with clean modern rooms and friendly staff. Black-out curtains were very effective and could sleep any time of day if needed. Very quiet neighborhood at night and bed was comfortable. Right across from a beautiful park. In China town and 2 blocks to Little Italy. 5 to 10 min walk to subway. Moderate walk to financial district or Brooklyn Bridge. Staff gave a great dim sum recommendation. Great location, very nice place, would definitely stay here again!

Partner

10/10

Exceptional

02 May 2026

david

We were in New York for a quick vacation. We stayed in the king room with the outdoor terrace. The view was amazing!! Room was clean. Highly recommend

Partner

4/10

Poor

30 Apr 2026

Tori

The rooms did not have access to temp contu

10/10

Exceptional

27 Apr 2026

Steven

Very friendly and helpful staff; in a great part of Chinatown. We enjoyed our stay very much

Partner

4/10

Poor

26 Apr 2026

William

Comfortable beds were the highlight. Property is old and in need of an update

Friends_and_family Friends

8/10

Excellent

24 Apr 2026

Katelyn

Older Hotel. Great location in China Town with a lot of wonderful places to eat nearby. Comfortable stay.

Self

10/10

Exceptional

14 Apr 2026

Wendy

Deluxe family room had 2 comfortable beds separated by a small eat in living area with fridge and sink. Large room. Private bathroom with door. Safe area. Wish they offered microwaves. Hot water and good pressure.

8/10

Excellent

13 Apr 2026

Lisa

Great location. Convenient to Little Italy, lower Manhattan and subways!

Self

10/10

Exceptional

13 Apr 2026

Debbie

Located in Chinatown, Hotel Mulberry is a charming hotel. Given the area's liveliness, our room was very restful. It was great to collapse in our room after seeing all the sights. We loved stepping out and shopping in Chinatown. There was plenty to do and see. We had a great view from our room. The staff was welcoming even after our late flight. We would definitely stay here again on our next trip.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Vicki

Hotel was very clean, great food places to eat around! Great value for what you get. We got to stay in the king bedroom with a terrace.

We were hoping to book it again later this year, but it seems like the terrace room is all booked up.

The view is totally worth it. It’s all good. We liked it so much. We booked another room type for later this year.

Partner

8/10

Excellent

05 Apr 2026

melissa

Nice clean room. Loved the location in front of a park and walking distance to the Brooklyn Bridge and great food in Chinatown.

10/10

Exceptional

03 Apr 2026

DANIEL

S

10/10

Exceptional

01 Apr 2026

Georgia

Great location, quiet and the room was excellent with an unbeatable NY view. The staff was great and the rooms were clean. Will stay there on the next trip to NY.

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Laura

My only reason for the so so review is that there was no way to control the temperature in my room. I have an autoimmune issue that affects me greatly when it is too hot. The temp in the room upon arrival was 77 degrees. I had someone come up and they said that during March (and I imagine all winter) they are on central air and the rooms cannot be individually controlled by the customer. Never had that before in my 50+ years of traveling - at least not in the last 20 years anyway

Self

8/10

Excellent

25 Mar 2026

Patricia

Clean room. Friendly staff. Conveniently located near shopping and great restaurants nearby.

10/10

Exceptional

24 Mar 2026

Alice

The Mulberry hotel was clean and well taken care of. The staff were very helpful and friendly. We had a spacious room with a wonderful view of the park.
The beds were very comfortable- all in all an excellent experience.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Kurt

Great friendly spot in the heart of Chinatown

4/10

Poor

11 Mar 2026

Saquib

Friendly staff, clean rooms.

But not having AC (only heat) in the room on a warm 75 degree March day, no cable TV (I was trying to watch ESPN - but noticed you only have ABC/CBS/NBC/FOX) and lukewarm water to shower in the AM - wasn't a great look for the $370 I paid for the single night I stayed.

10/10

Exceptional

08 Mar 2026

Abigail

very clean rooms, convenient location, kind staff, lovely view from city view rooms, great food around, amazing price. would stay again!!

Partner

10/10

Exceptional

03 Mar 2026

Matthew

Great location with countless shops, excellent restaurants, and plenty to do. Staff was very friendly and accommodating!

Family_with_children

10/10

Exceptional

27 Feb 2026

Thomas

we’ve stayed at the Mulberry hotel three times in the past three years and never been disappointed. Rooms are always beautiful beds are comfortable. Staff is accommodating.

8/10

Excellent

22 Feb 2026

Anne

Room was clean, location was great.

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

Christine

The hotel room was surprisely quiet.

10/10

Exceptional

15 Feb 2026

Karen

The room was very small, with some wear and tear noted. It was clean and comfortable though. The service was wonderful. We arrived early after flying all night and our room was available right away. Staff was very friendly and helpful. Our room overlooked a park and we enjoyed the view and people watching. Hotel is located in a great walkable spot near little Italy and China town. Lots of wonderful food options and leisurely walking areas.

Partner

10/10

Exceptional

15 Feb 2026

Sue

Great staff. Clean rooms.

Leisure Partner

10/10

Exceptional

12 Feb 2026

GREGORY

Clean room, staff very helpful and courteous.

Business Self

8/10

Excellent

08 Feb 2026

Elaina

Room was clean and spacious. Location was great and staff was helpful. The heating in the room was a bit overbearing.

Friends_and_family Friends

10/10

Exceptional

05 Feb 2026

Leonard

Great staff

10/10

Exceptional

03 Feb 2026

Stephanie

Easy to get to, room was as expected and staff was great. Let us check in early!

10/10

Exceptional

01 Feb 2026

Alicia

Clean room, nice staff. There is no breakfast so that should be updated here. I do wish that they at least had coffee in the room or lobby. Otherwise no complaints.

10/10

Exceptional

01 Feb 2026

Michael

Always clean and well appointed rooms. The staff is friendly and accommodating. We stay here whenever possible.

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Simon

Clean room

Business Self

6/10

Pleasant

18 Jan 2026

Denise

The staff were helpful, the room was nice if a little dated. The area surrounding didn’t seem very nice.

Leisure Family_with_children

10/10

Exceptional

15 Jan 2026

Bradley

Really nice independent hotel in NYC. Room was spotless, and the location across from the park makes it quieter than most NYC hotels. Highly recommended.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Lisa

Very quiet! Staff was friendly. As others have said, it is somewhat dated but rooms are a good size for NYC.

10/10

Exceptional

12 Jan 2026

Nicole

This place was clean, spacious (by NYC standards), the check in was easy and the staff was courteous. The water pressure was great! I had never stayed here before but I had read the reviews and I'm glad to see that the reviews were correct - this is a good place to stay and I will gladly stay here again!

Self

10/10

Exceptional

10 Jan 2026

Cynthia

Location was

10/10

Exceptional

08 Jan 2026

Qinglin

Great location

Leisure Family_with_children

10/10

Exceptional

06 Jan 2026

Rosemary

Room was always clean at the end of the day, the staff were nice, and we loved the location - walking distance to a lot of great food options and not far from the subway

Leisure Partner

10/10

Exceptional

04 Jan 2026

Adam

Excellent location and very quit

Friends_and_family Family

4/10

Poor

04 Jan 2026

Sierra

My stay here was unpleasant. The room itself was clean, but the hotel needs remodeling. There is peeling paint on every room door, which was unsightly. There were no amenities... no vending machines, no morning refreshments (aside from coffee), and ice is only on one floor. The staff were not accommodating to simple requests. Only two sets of towels were provided, although we booked for 4 people's accommodations. When I asked for additional towels, they required me to exchange the exact number of towels for new ones. We had a full-size refrigerator in our room, but no microwave on site at all. The front door to the building requires a separate access card from the room, but you only receive one, so we constantly had to go down to let the other adult into the building when we were not together. The room also requires that the key card be placed inside a slot to give the room electricity, so that was inconvenient when the two adults needed to leave the room at the same time, but our teenagers still needed power in the room. I would not stay here again, nor would I recommend this hotel to anyone.

Business_and_leisure Family

10/10

Exceptional

03 Jan 2026

ma aurora

location & cleanliness

Leisure Family

10/10

Exceptional

03 Jan 2026

Jan

The staff was friendly, the common areas and room spotless. The bed was great! In Chinatown and 10 minutes from Little Italy.

Partner

10/10

Exceptional

29 Dec 2025

Sheila

Go to hotel in NYC, clean, comfortable, great location and wonderful staff

Leisure Family

10/10

Exceptional

29 Dec 2025

Melinda

Clean, spacious room with quick access to the subways and both Chinatown and little Italy. We would stay here when visiting NYC again

Leisure Family

6/10

Pleasant

27 Dec 2025

Michael

Room was clean and bed was very comfortable. Only complaint is the noise. You can hear everything and the people staying the next room were extremely noisy and kept waking us up very early in the morning.

Leisure Partner

8/10

Excellent

22 Dec 2025

George

Everything was basic no frills, but the room was clean and beds comfortable. Desk staff were pleasant and the property is situated on the edge of Chinatown and walking distance to little Italy. Would stay there again.

Leisure Family

10/10

Exceptional

19 Dec 2025

Matthew

Clean, great views of the city, a 5 minute walk from Canal St subway station, and MUCH more affordable than most other options in Manhattan. I will absolutely stay at Hotel Mulberry again next time I'm in the area!

Leisure Friends

8/10

Excellent

16 Dec 2025

Donna

The room was clean and spacious

Leisure Friends

10/10

Exceptional

14 Dec 2025

Jennifer

This is now my family’s favorite hotel. We had a 2 week stay in deluxe family room with full size refrigerator. Location is in quieter part yet steps away from all the popular food spots. We wanted to spend more time in Chinatown and Lower Manhattan so this was the perfect location. It was also easy to take train/bus to make the trek uptown.

Front desk and everyone were so helpful! Big shout out to housekeeping, the ladies were so sweet and quickly accommodated our special requests. Hotel is little older but based on the value, this is to be expected. Beds are very comfortable, we all slept well.

Our suggestion would be to include a microwave in the room to heat up our leftovers and goodies from exploring Chinatown. And the safe was not user friendly so we ended up not using. Besides these overall excellent, we visit NYC multiple times a year and plan to come back!

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Ashley

I absolutely would stay here again. Check in was smooth and everyone I encountered during my stay were very nice. The rooms were clean and the beds were comfortable. I usually need a box fan or sound machine for noise but I never even heard a horn or siren in the night. Easy walk to the subway and close to everything. I plan on staying here moving forward!!!

Leisure Family

10/10

Exceptional

13 Dec 2025

Yolande

Nice size room especially for a NYC hotel room. Very impressed with the cleanliness and extremely friendly and helpful staff. Great location with so many dining and shopping options. Definitely recommend !

Leisure Family

10/10

Exceptional

13 Dec 2025

brenda

Beautiful hotel, clean room and staff is so helpful!

Leisure Friends

10/10

Exceptional

12 Dec 2025

Meredith

Big room, attentive staff

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Angela

First trip to NYC staying in a hotel. I was very impressed with the cleanliness and hospitality of the staff. Was the cheapest option amongst other hotels that were $1k+ but all had terrible reviews. This place was great, tucked away in a seemingly nice location with plenty of great food options and stores around as it’s right on the border of Chinatown and Little Italy. Room was spacious and bathroom was very accommodating. Will definitely be staying here again!

Friends_and_family Family

8/10

Excellent

10 Dec 2025

Connor

The room and bathroom were ginormous, and the beds were a solid good (not great, but quite good). Staff was kind and area was safe and quiet. I would definitely stay here again. We had minor trouble with the thermostats which are coded and didnt adjust when changes for us by staff.

Business Partner

10/10

Exceptional

06 Dec 2025

Galen

Yes

10/10

Exceptional

05 Dec 2025

Patrick

Nice room with two comfortable beds. Quiet neighborhood with Park across the street . one-way street makes traffic less challenging, convenient to subway station

10/10

Exceptional

04 Dec 2025

Dan

Amazing stay, staff super accommodating and friendly. Great location close to alot of amazing food. Would higly recommend this place as a place to stay.

Business_and_leisure Friends

10/10

Exceptional

02 Dec 2025

Vanessa

We were really surprised by the hotel. You never know what you are going to get when you book a NYC hotel, but this one had plenty of space for our family of 3. Basically laid out like a two bed studio. We had a full fridge and kitchen (no way to heat food), bathroom and two full/queen beds. Perfect for our stay. Even with us being right across from the elevator it was still a great room. Seriously I tried to find something wrong and really couldn't ;0). The water pressure was INCREDIBLE. The location was great for the subway and felt safe to us. We have come to NYC before and had a hard time coming back to the hotel for breaks...not with this hotel. It is so conveniently located we could come back and put our feet up for a little bit before adventuring out again. Oh and the food in the area was fantastic. Would totally recommend to families.

Leisure Family

4/10

Poor

01 Dec 2025

Stacey

The room was basic. The staff charged me an extra hundred dollars for a room deposit when they were already paid in full they were rude about it. Will not stay again. Not worth 235$. No vending machine as described. Ice was in bag in the cooler. More of a motel than a hotel.

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Gregory

The staff was super friendly and helpful!! The room was appointed nicely and the daily room service was very efficient! The location of the hotel was convenient to both Chinatown and little Italy and subway stops were plentiful! This was our second stay at the Mulberry and we will return again, next year, for our pre-Christmas trip to NYC!! 5 STARS!!

Leisure Family

8/10

Excellent

27 Nov 2025

Richard

Clean comfortable rooms, located a few blocks south of Canal. Friendly front desk service. Not a lot of amenities, but good for the basics.

6/10

Pleasant

26 Nov 2025

william

room was clean and quiet

Leisure Friends

6/10

Pleasant

23 Nov 2025

Sherry

No coffee in room or lobby.

Leisure Family

8/10

Excellent

22 Nov 2025

Lissa

Location

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Randy

Everything was fine - the room was clean, the bed comfortable, the staff nice on check-in and check-out. I love the Chinatown location, close to a lot of great things to do, and this particular block is really quiet, across from a park (except for a few police sirens in the morning). I do think the management could do a little more to put the hotel's best foot forward - the front of the hotel shouldn't be so dark when you walk up to it; the lobby could use some decorating; the doors on the rooms need repainting, as did the doors on the closet inside the room. But in most of the ways that matter, it was a nice stay.

10/10

Exceptional

19 Nov 2025

David

Will repeat the location

Business

10/10

Exceptional

19 Nov 2025

David

Always a great stay

Business

10/10

Exceptional

18 Nov 2025

Michele

Very pleasant staff, the room was comfortable and clean

Leisure Family

10/10

Exceptional

18 Nov 2025

Tip

Solid place and probably the best value for the money.

6/10

Pleasant

17 Nov 2025

Gregory

Rooms are not bad. We had a double room. There are not a lot of amenities here so don’t expect much but you are right in China Town and it’s clean and the prices are pretty good. Staff was helpful. Overall no complaints.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Nikki

I’ve stayed here a couple of times now and the room is always clean, service is always excellent, location is wonderful and I think this is the best value of any hotel I’ve stayed at in NYC. Highly recommend. Eat at uncle Lou the next block up on mulberry. The pork bun is divine!

Friends_and_family Family

8/10

Excellent

14 Nov 2025

Rachael

The room was exactly as promised and was thoroughly clean. The room service came through later in the day however were happy to stock up as needed, when needed.

Leisure Partner

8/10

Excellent

12 Nov 2025

Jennifer

The room was very clean. Our room was quiet and staff helpful.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Stephen

Staff very accommodating. I have always been fascinated with the Five Points District - this is the place to stay.