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Jay Suites

Kathmandu · Nepal

Chhusya Galli Jyatha ThamelView location

9.2/10Excellent241 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.4/109.4
Condition9.0/109.0
Location9.8/109.8
Neighborhood9.0/109.0
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Jay Suites

Jay Suites is a popular choice amongst travelers in Kathmandu, whether exploring or just passing through. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers.

Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, grocery deliveries. Guestrooms are fitted with all the amenities you need for a good night's sleep.

In some of the rooms, guests can find television LCD/plasma screen, cleaning products, clothes rack, complimentary instant coffee, complimentary tea. The hotel offers various recreational opportunities. Jay Suites combines warm hospitality with a lovely ambiance to make your stay in Kathmandu unforgettable.

Read more about this hotelShow less

With a stay at Hotel Jay Suites, you'll be centrally located in Kathmandu, within a 10-minute walk of Asan Bazaar and Garden of Dreams. This hotel is 0.9 mi (1.4 km) from Basantapur and 1.7 mi (2.7 km) from Swayambhunath.

Treat yourself to a stay in one of the 23 individually furnished guestrooms, featuring heated floors and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 5 for adults and USD 5 for children
    • Airport shuttle fee: USD 12 per vehicle (one-way, maximum occupancy 3)
    • Covered self parking fee: USD 4 per night (in/out privileges)
    • Nearby parking fee: USD 4 per night(98 ft away; open 24 hours)
    • Rollaway bed fee: USD 10 per night
    • Credit card charges are subject to a surcharge of 4 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Chinese (Mandarin)

    Spanish

Nearby attractions

Kathesimbhu Stupa 0.5 km / 0.3 mi
Three Goddesses Temples 0.5 km / 0.3 mi
Asan Bazaar 0.6 km / 0.3 mi
Garden of Dreams 0.6 km / 0.3 mi
Temples of the Elements 0.6 km / 0.4 mi
Hari Shanker Temple 0.6 km / 0.4 mi
Durbar Marg 0.9 km / 0.6 mi
Indra Chowk 0.9 km / 0.6 mi
Ballys Casino 0.9 km / 0.6 mi
Narayanhity Palace Museum 0.9 km / 0.6 mi
Mahendreshwar Temple 1.1 km / 0.7 mi
Kathmandu Durbar Square 1.1 km / 0.7 mi
Nara Devi Temple 1.1 km / 0.7 mi
Basantapur 1.2 km / 0.8 mi
Kathmandu Civil Mall 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 23
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
Show 30 more facilities & services
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Terrace
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Business centre
  • TV lounge
  • NightclubExtra charge
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • CanoeingExtra charge
  • Horse ridingExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT DELUXE CITY VIEWAPARTMENT • DELUXE CITY VIEWAPT.CV-DX

    Photos are not available for this room type.

    Jay Suites

    APARTMENT DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Jay Suites

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Jay Suites

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE KING BEDSINGLE • DELUXE KING BEDSGL.DX-KG

    Photos are not available for this room type.

    Jay Suites

    SINGLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Jay Suites

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Jay Suites

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Jay Suites

9.2
Excellent
241 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.0 /10
Location
9.8 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Naveen
Excellent
10/10
Exceptional
28 Jul 2026
Eric
Good hotel with clean rooms and friendly staff. I had a comfortable stay.
10/10
Exceptional
12 Jul 2026
Ryan
Great location and friendly staff.
Self
10/10
Exceptional
04 Jul 2026
Barry
Clean hotel with very friendly and helpful staff. Had a great stay!
Self
10/10
Exceptional
15 Jun 2026
Micheal
Very pleasant experience. The hotel was clean, quiet and well maintained.
Self
10/10
Exceptional
15 Jun 2026
Chan
Everything was great and the staff were super helpful.
Self
10/10
Exceptional
11 Jun 2026
Rakshinder
Everything was ship shaped.. The stay was very comfortable. Staff was very helpful.
Self
10/10
Exceptional
31 May 2026
Justine
Room was clean no issues if your concern is bug related or previous stays with stains, the bathroom works perfectly well providing hot water and appropriate water pressure. Staff was amazing helped me print a visa for my next destination and are willing to give out local tips and food recommendations. Easy for transfers to find from airport and about 30-40 minutes away given traffic.
Self
10/10
Exceptional
27 May 2026
Naomi
Really enjoyed my stay here. Everything felt clean, comfortable and well-organized.
The staff were welcoming and helpful.
Self
10/10
Exceptional
19 May 2026
James
Everything was Excellent.
Self
2/10
Poor
14 May 2026
Prem Kumar
This hotel was an absolute nightmare from start to finish. Despite having already booked and paid, the staff couldn’t even find our reservation, wasting our time and causing unnecessary stress. Check-in was a disaster—slow, disorganized, and unpunctual.

To make matters worse, we were arbitrarily asked to change rooms, completely upending our plans and adding to the chaos. The rooms themselves were inadequately prepared, with no basic amenities provided, forcing us to chase staff for things that should have been standard. The service was inattentive, disorganized, and downright frustrating.

For a supposedly professional hotel, this experience was shocking. The lack of competence, courtesy, and efficiency made our stay deeply unpleasant. I would strongly advise anyone considering this place to look elsewhere—it is nothing short of a headache disguised as hospitality.
Friends_and_family Family
2/10
Poor
14 May 2026
Prem Kumar
This hotel was an absolute nightmare from start to finish. Despite having already booked and paid, the staff couldn’t even find our reservation, wasting our time and causing unnecessary stress. Check-in was a disaster—slow, disorganized, and unpunctual.

To make matters worse, we were arbitrarily asked to change rooms, completely upending our plans and adding to the chaos. The rooms themselves were inadequately prepared, with no basic amenities provided, forcing us to chase staff for things that should have been standard. The service was inattentive, disorganized, and downright frustrating.

For a supposedly professional hotel, this experience was shocking. The lack of competence, courtesy, and efficiency made our stay deeply unpleasant. I would strongly advise anyone considering this place to look elsewhere—it is nothing short of a headache disguised as hospitality.
Friends_and_family Family
10/10
Exceptional
06 May 2026
Sanmun
It’s a nice and clean hotel.specially hotel staff are so friendly and helpful.
Family
10/10
Exceptional
30 Apr 2026
Yam
Absolutely loved my stay at Hotel Jay Suites! The location is perfect for exploring Thamel, and everything is within walking distance. The rooms are clean, cozy, and well-maintained. What stood out the most was the staff — super friendly and always willing to help with anything. Great value for money. Highly recommended!
Self
10/10
Exceptional
20 Apr 2026
RAYMOND
Excellent helpful staff
Self
10/10
Exceptional
20 Apr 2026
RAYMOND
Excellent helpful staff
Self
10/10
Exceptional
22 Mar 2026
Matthew
Staff are great, rooms are clean and spacious. Breakfast is not great.
10/10
Exceptional
09 Mar 2026
Anish
Really nice and affordable hotel. Great staff and location. Just hot water was an issue.
10/10
Exceptional
26 Jan 2026
Bhima
Great staff, great service. I’ll definitely love to stay there in future again
Friends
10/10
Exceptional
27 Dec 2025
Nikita
Great location, friendly staff, good value for money. Will be happily staying at Jay Suites again.
10/10
Exceptional
27 Dec 2025
Mohammad Imran
Clean Room, Staff and Amenities everything was perfect. Breakfast was included. I will highly recommend that.
Leisure Family
2/10
Poor
02 Dec 2025
Bikash
The condition of the room was terrible and not clean. Not happy With the amount I paid for a hotel room and its condition.
Leisure Family
10/10
Exceptional
27 Nov 2025
Benjamin
Excellent hotel, well located in Thamel, very comfortable and terrific value for money. Bibas and his staff could not have been more helpful during our 8 night stay, going above and beyond by providing me with care and support after I sprained my ankle badly. The Indian breakfast option is delicious and proved to be a huge hit with our party. Would have no hesitation recommending.
Friends_and_family Friends
10/10
Exceptional
13 Nov 2025
Tuan
The room was spacious and the staff were friendly and attentive. I would definitely come back!
8/10
Excellent
05 Nov 2025
Raymond
The room was very clean and the staff are very helpful and friendly. This was my second stay at this hotel.
Leisure Self
10/10
Exceptional
07 Oct 2025
Timothy
I have stayed here before and I will continue to come back. I would say the best part always is the incredible staff from the front desk to housekeeping. They are sincerely pleasant and extremely helpful. I had a challenge of missing luggage from the airport and they jumped in by helping me get updates from the airport to navigating my search to acquire items I needed immediately. The hotel is centrally located in Thamel, it’s clean, well kept, and a hands down bargain in my opinion.
Leisure Self
10/10
Exceptional
01 May 2025
Gonzalo
I had a wonderful stay at this hotel. The location is very convenient, the facilities are clean and comfortable, and the atmosphere is calm and pleasant. I want to give special thanks to Sagar, who was incredibly kind and helpful throughout my stay. He assisted me with everything I needed, always with a smile. Thanks to him, my experience in Kathmandu was even better. I highly recommend this place!
Self
10/10
Exceptional
21 Apr 2025
Jinsoo

Good cost effectiveness hotel

Considering the rate and the location, Jay suites must be the best choice.
The floor in the room is very dusty.
If the room floor is clean, it will be the perfect.
Self
10/10
Exceptional
13 Apr 2025
Geneviève
The room is nice and clean. The food is good.
Self
10/10
Exceptional
05 Apr 2025
Kylie
Staff are lovely, the hotel is in a good area and nice and clean
Leisure Friends
10/10
Exceptional
22 Mar 2025
Parag
The property is well located in Thamel and suites are clean and staff is welcoming.
10/10
Exceptional
02 Feb 2025
Chhewang
Everyone was very hospitable. Thank you so much Hotel Jay Suites for your wonderful hospitality.
Business Friends
10/10
Exceptional
02 Feb 2025
Chhewang
Everything was perfect.
Leisure Partner
10/10
Exceptional
19 Jan 2025
Pavel
Great location and friendly staff. Highly recommend!
Leisure Self
6/10
Pleasant
16 Jan 2025
Valeriy
Not bed. Nice staff
Leisure
10/10
Exceptional
06 Jan 2025
Sean
Super friendly and attentive staff. Excellent breakfast choices. Highly recommend.
Leisure Partner
10/10
Exceptional
24 Nov 2024
John
I have stayed at Jay Suites on two occasions and will definitely stay again if I return to Kathmandu. The owner and all staff were excellent, everything worked, and it was decent value for the money. You might find a room for a bit cheaper but will there be hot water, working AC, eorking remote control, elevator, in-room fridge, free water, good breakfast, etc? You get that and more at Jay Suites.
Leisure Self
2/10
Poor
19 Nov 2024
Kira
The hotel is really nice and in a nice location but it was not clean at all and had awful large stains on the pillows and bedding and the beds were small and mattress old and some with broken springs. Also i did not get a welcome drink which is part of my membership perks for this booking
Leisure Partner
2/10
Poor
15 Nov 2024
Nandini
air conditioner did not work, bathroom door did not close, bathroom dirty. we stay only one night even we booked for two nights. terrible experience
Leisure Family
10/10
Exceptional
15 Nov 2024
John
I initially booked 2 nights but ended up staying for 8. You might find something that looks similar and is a few dollars cheaper but I didn’t even go hunting once I found that Jay Suites had an elevator, powerful AC with a simple on-off controller, a good bed, excellent shower with unlimited hot water, an in-room fridge with 2 free 1 litre bottles of water daily, and a better than average breakfast for about $5. The staff were exceptionally friendly and dealt with one minor plumbing issue quickly and efficiently. If you’re staying in Thamel, it would be tough to beat this place for the price.
Leisure Self
8/10
Excellent
08 Nov 2024
John
Two days in and no negatives so far. They have an elevator (neighbouring hotel does not for similar price), the room is comfortable and service is friendly and efficient. Good value for the money.
Leisure Self
2/10
Poor
05 Nov 2024
Sarbjit
This is not a 3 star facility. The rooms are crawling with small bugs. The mattress was terrible. The odour in the rooms was also aweful.

I would not recommend this hotel.
Partner
10/10
Exceptional
05 Nov 2024
Ana
Jay Suites is an excellent hotel in an excellent location! The staff are so kind and welcoming, and also very helpful in organizing anything you want to do in the city, and answer any questions you have about visiting Nepal. We will definitely be back. Thank you so much!
Leisure Family
10/10
Exceptional
29 Oct 2024
Kundan
Very friendly staff. Respect and respond to your request in a timely manner.
Leisure Self
10/10
Exceptional
28 Oct 2024
Christine
L’accueil a été exceptionnel et le personnel était très attentionné. Je recommande fortement cet hôtel pour un séjour à Kathmandou.
I highly recommend this hôtel . It is very clean and the personnel is very helpful. We will come back for sure!
Leisure Partner
10/10
Exceptional
25 Oct 2024
Julie
The hotel is located in a convenient place for tourists. As a young woman travelling alone I found it very safe with attentive staff who were happy to help wherever possible. It was clean and very reasonably priced
Leisure Self
10/10
Exceptional
18 Oct 2024
KAMAL
Nice clean beautiful hotel I will stay agian
Leisure Family
8/10
Excellent
05 Oct 2024
ratan
All good. Courteous servers
10/10
Exceptional
15 Aug 2024
Jay

Best Location Hotel!

The employees at the Jay suites were thorough and professional in their duties. I really appreciate their attention to detail and I will be back for sure. The hotel is located in the heart of Thamel with countless shops and restaurants nearby. They will do their best to accommodate your every request!
Partner
8/10
Excellent
30 May 2024
Cavan
Solid place a little more than other places but no complaints at all very friendly staff great bed and washroom
Business_and_leisure
10/10
Exceptional
22 May 2024
Saroop

“excellent location. very friendly family, nice breakfast. clean rooms and bathroom”
6/10
Pleasant
15 May 2024
Ludmila
Little noisy, from the other rooms or building.
Friendly & helpful stuff.
Leisure Self
8/10
Excellent
15 May 2024
Ludmila
Was on a trakking trip, so this hotel was located well in a centre, near shopping.
Friendly stuff, helped with bags & organising taxi quickly for me, when needed.
Good value.
Leisure Self
8/10
Excellent
14 May 2024
Bui
Better service
Leisure Partner
10/10
Exceptional
07 May 2024
Mohammad Atif
Nicely located in the center of the city. Walking distance to everything and staff was excellent
Leisure Friends
10/10
Exceptional
04 May 2024
Hans
The staff were excellent - always friendly and helpful. Nothing to complain about.
Leisure Family
10/10
Exceptional
28 Apr 2024
lai kwan
staff are super nice and helpful. Strong hot shower, quiet room and good air conditioning. Many shops and restaurants nearby.
Leisure Self
10/10
Exceptional
19 Apr 2024
Meena
The hotel was clean with great service. The staff were amazing, respectful, and helpful. The owner, Pramod Sadaula, is a respectful gentleman and very helpful. It’s an excellent place to stay. The restaurants and food were very good. Everyone made my stay very memorable and enjoyable. I highly recommend Hotel Jay Suites.
Leisure
10/10
Exceptional
07 Apr 2024
Sidigonde
Jay Suites is amazing place to stay in Kathmandu/Thamel area, very close to many historical attractions from the Hotel (Garden of Dreams, Dharbar square are walkable distance with in 10 minutes from Jay Suites) and for other prominent attractions I ended up using cab or pattao service.
Hotel staff folks are super responsive and are able to help with my requests and suggestions to see places in and around Kathmandu.....
Many thanks to Aanup (Host) he made me feel at home and helped me with sight seeing in and around Kathmandu as I had only 2 days in Kathmandu.
I highly recommend this place, you will not be disappointed with your stay as the hotel Staff makes you feel at home....
Leisure Self
10/10
Exceptional
06 Apr 2024
Kyah
Incredibly helpful and kind staff, very clean rooms. Were easy to extend our stay, delicious breakfast.
Great location!
Leisure Partner
10/10
Exceptional
22 Mar 2024
Hiroki
清潔で静かで周りの観光地へのアクセスにも便利で、大変良い滞在になりました!
Leisure Self
10/10
Exceptional
17 Mar 2024
maria
Easy access to shopping
Leisure Friends
8/10
Excellent
16 Mar 2024
Jagroop
Hotel is in a good location. Room has what you need. Breakfast is very hearty and the service is great. Always treated with a smile.
Leisure Self
10/10
Exceptional
02 Mar 2024
Sudhir
The staff were attentive and extremely helpful. They helped with some of our transportation needs especially from the airport and back . The room was very spacious and clean . We were near some of the main attractions .
Business_and_leisure Partner
10/10
Exceptional
21 Jan 2024
Gurnam
It was very good experience to stay and know the place
10/10
Exceptional
21 Jan 2024
Gurnam
It was very good experience
Business_and_leisure Family_with_children
2/10
Poor
04 Jan 2024
Amrik
Not very clean
Leisure Family
10/10
Exceptional
25 Oct 2023
John
Great helpful staff!
10/10
Exceptional
10 Oct 2023
alan
Price is Right
Leisure Self
10/10
Exceptional
01 Oct 2023
Steven

Great stay.

Great location in Thamel. Very nice room that was very clean.
Self
10/10
Exceptional
15 Sep 2023
Djoyce

Amazing experience

Wonderful people excellent service and mostly very safe for solo travellers
Self
10/10
Exceptional
14 Sep 2023
Charles
Enjoyed my stay ended up extending three more days!
Leisure Self
10/10
Exceptional
05 Sep 2023
Verified traveler

Great hospitality and location

The hotel owner showed great hospitality providing personalized tour, taxi pickup, and attention to details. Our trip has been deferred due to the weather, and our ad-hoc requests have all been catered.

The hotel team gives all great ideas for local food and tour ideas. This hotel is highly recommended at this resonable price.
Friends_and_family Family
10/10
Exceptional
31 Aug 2023
MARIA
Highly recommedable, very clean, convinient and super friendly and helpful staff. Will definitely stay here again! - Queen of Maharlika
Business_and_leisure Family
10/10
Exceptional
25 Jul 2023
Yue-Kiu

Exceptional hospitality

Exceptional hospitality, excellent customer service, friendly staff, and convenient location right in the heart of Thamel (the main tourist area in KTM). Thank you to Kishore and the other amazing staff! Great job.
Self
10/10
Exceptional
21 Jul 2023
Michael
Exelent staff manager great all round friendly people I will be returning for sure
Leisure Self
4/10
Poor
23 May 2023
Vinita
Not as advertised. Service was not appropriate.
Leisure Family
10/10
Exceptional
23 Apr 2023
OSCAR A

A pleasant stay in Kathmandu!

Everything was super nice, the room was clean, AA worked fine, no issue, and the service was good! Rajan (the desk guy) was super friendly and helpful. We recommend staying here if you want a pleasant stay in Kathmandu. The only negative point was maybe the lack of hot water but aside from that, all good! Also the location is perfect and near many places to eat at day or late night (we went walking to eat dinner at 3 am around Thamel area and felt safe).

Strongly Recommended!
Partner
10/10
Exceptional
19 Apr 2023
Erika
The stuff is very helpful.
10/10
Exceptional
01 Apr 2023
Lisa

Good location. Friendly, helpful staff. Clean room

This hotel is in a good location in Thamel, Kathmandu close to bars, restaurants, shopping and temples. The staff are friendly and helpful. The rooms are large, clean and have good amenities. The WIFI works well. Breakfast is good. We stayed here on several occasions for multiple nights and enjoyed our stays. Would recommend this hotel.
Partner
10/10
Exceptional
29 Mar 2023
Kevin

Great hotel, staff, location in Thamel

Perfectly located within Thamel, which is where all the restaurants, shop vendors, and bars are located. However, it's down a side street, so it's really quite.

You can walk anywhere, which is what you want in Kathmandu. This is the heart of the city.

The rooms at Hotel Jay are spacious and clean and the bed is comfortable. Special shout-out to Rajan at Front Desk, who has made my time here really easy. He has given me suggestions on everything I have needed -- taxi fare expectations, restaurants, laundry, and tourist attractions. He speaks great English, which isn't always the case with most people you meet in Kathmandu.

Highly recommend this hotel!
Self
10/10
Exceptional
22 Mar 2023
Brett
The well-located Jay Suites had comfortable beds, clean and spacious rooms, and excellent value for money. Best of all is the friendly staff at the front desk--Rajan in particular--who are happy to help arrange anything you need.
Leisure Self
10/10
Exceptional
05 Mar 2023
Noor
Amazing customer service. Everything was so close by and the best restaurant around the vicinity.
Leisure Friends
10/10
Exceptional
04 Mar 2023
Boonsing
Clean and neat. Friendly and helpful staff. Reasonable price.
Business_and_leisure Friends
10/10
Exceptional
07 Dec 2022
Maureen
Location near shopping and restaurants but the hotel was very quiet. The staff were very professional but also very friendly. Room was bright, clean and comfortable. I would definitely stay here again.
Leisure Partner
10/10
Exceptional
15 Nov 2022
Daniel

Nice place

Nice little hotel in a quiet area in the heart of Thamel. Definitely recommended.
Self
8/10
Excellent
30 Oct 2022
Verified traveler
Staff was very helpful. English breakfast was good. A/C did not work and there was no ceiling fan, but thankfully it was not a hot time of year. Decent value for the low price.
Self
6/10
Pleasant
13 Oct 2022
Ngawang
Staffs were nice and friendly but the room had torn bedsheet and pillow sheet which I didnot like.
Leisure Self
10/10
Exceptional
10 Oct 2022
Amar
Best hotel in KTM.. big rooms, very clean.. hotel staff are all amazing and very helpful..the friendliest hotel ive stayed at in nepal! Special thanks to Kishore the manager and the receptionist Sandesh.. many thanks will definitely stay here again..
Hotel is 1 min walking distance from everything and in a slightly quieter part of thamel so at least u get a good nights sleep.. good a/c and great hot showers..amazing place to stay
Leisure Self
10/10
Exceptional
09 Oct 2022
David
A lovely hotel in a great location. The meals were great and inexpensive and the service always came with a smile! I highly recommend this property to any traveller.
Leisure Family
10/10
Exceptional
01 Oct 2022
Kristina

Perfect stay in Nepal!

We stayed at Hotel Jay Suites for 4 nights before we started our trek to Everest base camp. The staff was always very friendly and accommodating to anything we might have needed. The entire hotel was very clean compared to other places we saw in the area. One morning there were 2 women scrubbing the lobby floor on their hands and knees. And the beds were very comfortable!
We also liked the area in which the hotel with in. We felt very safe. We would definitely stay here again!
Friends_and_family Family
10/10
Exceptional
26 Aug 2022
Rodney

Lovely room with birdsong

Wonderful. The hotel is nestled in a quiet lane and there is no street noise at all. The staff here are incredibly friendly and extremely thoughtful. The internet is good and was able to get a lot of work done. The whole hotel is lovely and I will stay here again next time in Kathmandu.
Self
10/10
Exceptional
19 Aug 2022
Ishan
It’s the best three star hotel in Thamel, hands down.
Leisure Family
10/10
Exceptional
09 Aug 2022
Ishan
Everything was properly managed and the staffs were very nice
Leisure Partner
10/10
Exceptional
28 Feb 2022
FlorFlor
Friendly staff, Good service and clean place
Good location
10/10
Exceptional
06 Nov 2021
Earth

A+ service

Clean, comfortable space in the heart of Thamel. Super-friendly and helpful staff can answer all your questions about the area and help arrange tours or transport anywhere. Invaluable when you’re beat after a long journey to Kathmandu.
Self
10/10
Exceptional
30 Oct 2021
Rajesh

Awesome

Excellent
Friends_and_family Family
10/10
Exceptional
17 Mar 2020
Joan M

I would highly recommend this hotel

I completely enjoyed my stay at Hotel Jay Suites. The location was central, the staff gracious and helpful and the price excellent. On my first day, they pointed out a wonderful restaurant just a few doors away, which easily became a favorite.

BJ, the manager, went out of his way to satisfy my every need. He even stayed late (on his own time) to secure a trip on a helicopter to base camp which I really wanted.

I have no hesitation recommending this hotel and would definitely stay again if/when I visit Nepal again.
Friends_and_family Friends
10/10
Exceptional
15 Mar 2020
Michael

Wonderful Staff make Kathmandu Visit !

The staff at Jay Suites could not have been more pleasant and helpful. They arranged tours and transportation right from the lobby of the hotel. The breakfast service was cozy, convenient and included many different hot and cold options.

I strongly recommend the Jay Suites hotel. I would happily stay there again if my travels brought me to Kathmandu
Self
10/10
Exceptional
30 Nov 2019
Verified traveler
Great place to stay in Thamel. Super helpful and friendly staff, clean large rooms, comfortable bed, quiet in a side street. Honestly you couldn’t find better. Highly recommended. Beth
Leisure Self

Location & surroundings

Jay Suites
Chhusya Galli Jyatha Thamel, Kathmandu, Nepal

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Jay Suites

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