CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
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Novotel Campo Grande
Campo Grande · Brazil
Avenida Mato Grosso 5555 Jardim CopacabanaView location
8.2/10Excellent782 Reviews
Cleanliness8.2/10 8.2
Service8.4/10 8.4
Comfort8.2/10 8.2
Condition7.8/10 7.8
Location8.0/10 8.0
Neighborhood8.6/10 8.6
Value10.0/10 10.0
Amenities7.6/10 7.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Novotel Campo Grande
Located in a noble and quiet neighborhood, Novotel Campo Grande is perfect for a business and leisure stay. The bedrooms are comfortable, with an option for reduced mobility, with A/C, free WIFI.
It has 6 modern event rooms for seminars and workshops, a business center, full leisure facilities with kid's space, gym, pool. The 365 restaurant serves the best of international cuisine in elegant premises.
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With a stay at Novotel Campo Grande in Campo Grande (Carandá Bosque), you'll be a 3-minute walk from Indigenous Nations Park and 5 minutes by foot from Park of Powers.
This family-friendly hotel is 0.9 mi (1.4 km) from Mato Grosso do Sul Museum of Contemporary Art and 1.2 mi (1.9 km) from Communication Palace. Make yourself at home in one of the 155 air-conditioned rooms featuring minibars.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Campo Grande?
This hotel has 7190 square feet (668 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
-
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately BRL 76 for adults and BRL 76 for children
- Pet fee: BRL 100 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Portuguese
English
Spanish
Nearby attractions
Indigenous Nations Park
0.2 km / 0.1 mi
Park of Powers
0.4 km / 0.3 mi
Mato Grosso do Sul Museum of Contemporary Art
1.2 km / 0.8 mi
Communication Palace
1.7 km / 1.1 mi
Dom Bosco Regional Museum
1.7 km / 1.1 mi
Pantanal Aquarium
2.2 km / 1.4 mi
Rubens Gil of Camillo Convention Center
2.4 km / 1.5 mi
Campo Grande Shopping Mall
2.5 km / 1.6 mi
Soter Ecological Park
2.8 km / 1.7 mi
Parque Estadual do Prosa
3.9 km / 2.4 mi
Indigenous Culture Memorial
3.9 km / 2.4 mi
Belmar Fidalgo Square
4.6 km / 2.8 mi
Proncor First Aid Emergency Center
4.7 km / 2.9 mi
Obelisk Monument
5 km / 3.1 mi
Republic Square
5.2 km / 3.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 155
- Number of floors (main building): 2
- Suites: 3
- Accessible rooms: 1
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
Show 26 more facilities & services
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Lift access
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Non-smoking area
- Air conditioning in Restaurant
- Conference room
- Meeting room
- PhotocopierExtra charge
- Business centre
- Fax
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Children playground
- LGTBIQ friendly
- Single-Use Plastic Free
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
DOUBLE SUPERIOR WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN EXECUTIVE GARDEN VIEWTWIN • EXECUTIVE GARDEN VIEWTWN.EJ-GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
TWIN EXECUTIVE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.EJ-GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 22 m²TWN.SU
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Minibar
- TV
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
TWIN SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Room amenities
- Minibar
- TV
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room EXECUTIVE TWO BEDROOMSRoom • EXECUTIVE TWO BEDROOMSROO.B2-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
Room EXECUTIVE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.B2-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT SUPERIORAPARTMENT • SUPERIOR • 1 Bedroom • 22 m²APT.SU-1
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- TV
- Minibar
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
APARTMENT SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: APT.SU-1
Room amenities
- Direct dial telephone
- TV
- Minibar
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT SUPERIOR ONE BEDROOMAPARTMENT • SUPERIOR ONE BEDROOMAPT.B1-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
APARTMENT SUPERIOR ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BED • 1 Bedroom • 44 m²SUI.KG-SU
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Minibar
- TV
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
SUITE SUPERIOR KING BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-SU
Room amenities
- Minibar
- TV
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIOR GARDEN VIEWTWIN • SUPERIOR GARDEN VIEWTWN.GV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
TWIN SUPERIOR GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.GV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR GARDEN VIEWDOUBLE • SUPERIOR GARDEN VIEWDBL.GV-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
DOUBLE SUPERIOR GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GV-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT SUPERIOR WITH DOUBLE BEDAPARTMENT • SUPERIOR WITH DOUBLE BEDAPT.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
APARTMENT SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
TWIN EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.EJ-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE ECONOMYTRIPLE • ECONOMYTPL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
TRIPLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: TPL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIORSUI.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN EXECUTIVETWIN • EXECUTIVE • 1 Bedroom • 22 m²TWN.EJ
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- TV
- Minibar
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
TWIN EXECUTIVE
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.EJ
Room amenities
- Direct dial telephone
- TV
- Minibar
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TPL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
APARTMENT SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: APT.SU-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE GARDEN VIEWDOUBLE • EXECUTIVE GARDEN VIEWDBL.EJ-GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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DOUBLE EXECUTIVE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PresidentialSUITE • PresidentialSUI.6S
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT SUPERIORAPARTMENT • SUPERIOR • 1 Bedroom • 22 m²APT.SU
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Minibar
- TV
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
APARTMENT SUPERIOR
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: APT.SU
Room amenities
- Minibar
- TV
- Direct dial telephone
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE SUPERIORTRIPLE • SUPERIOR • 22 m²TPL.SU
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- 3 × Single bed 80-130 width
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- TV
- Minibar
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
TRIPLE SUPERIOR
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- 3 × Single bed 80-130 width
- Room type
- TRIPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TPL.SU
Room amenities
- Direct dial telephone
- TV
- Minibar
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO SUPERIOR WITH DOUBLE BEDSTUDIO • SUPERIOR WITH DOUBLE BEDSTU.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
STUDIO SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
APARTMENT WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room EXECUTIVERoom • EXECUTIVEROO.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
Room EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 22 m²DBL.EJ
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Minibar
- Direct dial telephone
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Campo Grande
DOUBLE EXECUTIVE
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 22 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Room amenities
- Wi-fi
- Minibar
- Direct dial telephone
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Novotel Campo Grande
100
reviews shown
Noel
Friendly staff
Old room and infrastructure
Old room and infrastructure
Wilson Louveira De Assis
No air conditioning, mold all over in the room, missing trim by the floor exposing bugs and spiders, room dirty, poor cleaning service.
Denis
Room service horrível (em opções/sabor e demora). Pedi um prato que demorou 2h30 (e a cada uma das ligações que fiz a previsão era de chegada em 10 minutos). Limpeza do quarto bem mediana com insetos mortos e cabelo no quarto/banheiro.
Samuel
La habitación es poco antigua, podría ser mejor mantenido.
sergio
Need betterment for grounds and rooms.
Carlos Thadeu
Extremely friendly staff and great breakfast!
Dejan
Recommend
Everything in the hotel was just as described but the staff were what made the difference because they went beyond several times and were absolutely fantastic. Definitely recommend
charles
lackluster reception and dining room help. Nice spaces near pool
Alfredo
Good but…
Nice hotel, but cleanliness conditions and internet need to improve.
Joao Luiz
Excelente Hotel
O funcionários são gentis. O hotel fica perto do Centro de Convenções, mas é longe de qualquer centro comercial ou restaurante. O café-da-manhã é bom. A piscina e a área externa são muito bons. O apartamento é confortável. O banheiro é espaçoso. O restaurante do hotel atende bem. Se estiver chovendo, o hóspede vai ter que subir escadas, ou enfrentar a chuva para chegar no seu apartamento.
SHERBEL
Estava tudo muito bom, mas a vista do quarto foi a pior, quarto 264, no demais tudo em ordem…
O café estava fantástico!!!
Obrigado
O café estava fantástico!!!
Obrigado
Marcelo
Confortável
Ótimo hotel! Confortável para uma viagem de trabalho.
Fernando
Padrao
Sempre as mesmas condições encontradas, sempre padrão. Bem atendido, bom café da manhã. Otima localização.
Verified traveler
Padrao
Sempre as mesmas condições encontradas, sempre padrão. Bem atendido, bom café da manhã. Otima localização.
Jose
Nice
Property is clean and comfortable. Bed is very good. Their gym have weights and run mills. Did not use the pool but it looks clean and tempting. Restaurant have good selection on the menu, and the bar have several alternatives.
Marco
Nice location. Excellent restaurant. Awesome breakfast
G.Noel
Very nice hotel with responsive staff and good food options for our first night and a beautiful buffet for breakfast (wasn't included in the room price, however). Rooms were quiet (we didn't face the courtyard, which may be noisier), clean and comfortable. The hotel is close to downtown and within taxi distance to good restaurant options. We felt very well taken care of. We spent our first and last nights in Brazil at this hotel and the staff recognized and greeted us warmly on our last night, which made us feel very nice to be remembered.
Moises
Excellent hotel, very clean, comfortable, fine and elegant; invites not to leave their facilities.
Verified traveler
Excelente
Beny
Very nice hotel
The hotel is nice and clean. Staff is polite and respectful. Check-in could be a bit faster. Breakfast is outstanding and rooms are nice and clean.
comercial box
comercial box
The hotel look like a comercial desk of financial advisers
Didn't feel comfortable there didn't feel like a hotel at all
The service is fine but the hotel is being left behind old
Didn't feel comfortable there didn't feel like a hotel at all
The service is fine but the hotel is being left behind old
ANDRÉ
Very satisfied.
In overall, it was very pleasant.
paul
As good as can be!!
As nice of a hotel as you could want....and for the price....the best. People nice, facility beautiful, food good, foyer computer great, room big, grounds nice, price crazy low.
Verified traveler
3 nights stay
Very nice remodeled hotel.
Rooms are modern and quiet.
Water pressure on bathroom sink could be improved.
Rooms are modern and quiet.
Water pressure on bathroom sink could be improved.
mszin
Great transition site!
Needed a spot prior to a vacation extension . . . what a wonderful, clean, comfortable, friendly, lovely spot! So sad that we only stayed overnight . . . WOW! Food, service, & room were all fantastic!
Mike
Great Hotel
Great hotel, very safe, clean and comfortable.... Breakfast/lunch manager couldn't do enough to look after us
George
Nice hotel and staff
I stayed for two days at the Novotel Campo Grande during a business trip to Campo Grande. The hotel is close to green areas and you have a sense of being out of the city. The staff is very helpful and always willing to help. My experience of the food served was limited, but I was not impressed. Breakfast is the typical Brazilian affair and the food on offer is of good quality. I had dinner at the hotel one day and it was enough to put me off eating there again. The food was below average and I think the fact the restaurant was pretty much empty should have been a sign. The room was big enough and clean. The internet was problematic, which for me was a problem, as I had to do quite a bit of work from the hotel.
Hugh
Nice hotel in a faraway place
We flew in from Rio, planning to go to the Pantanal. But we could not leave until morning, so we needed a place to stay. And we were hungry. We arrived at Novotel late and dinner was over, but the bar was open and serving food. One of us was a vegetarian. But they accommodated us well and we went to bed absolutely happy. We were not at the hotel long enough to comment informatively about the facility. But we can speak about the service. It was terrific. The man at the front desk came around to see that we had the food we wanted and made sure we were comfortable in our room. We would stay there again.
Joao Guimaraes
Good Hotel
Very good overall. Nice staff and facilities. I´d suggest hotel offer rollaway beds for families, which seem to be main target for this hotel.
Anthony
One of the nicer hotels in Campo Grande
A nice hotel with Engish speaking staff who make sure that you have everything you need and that your stay is a comfortable one.
Plinio
C
Luiz Antonio Marasca Jr
Estava tudo certo, e atendeu minhas necessidades
Kenia Letícia
Foi muito bom nossa estadia
Lucas
O quarto estava limpo e organizado.
O hotel é bem localizado.
O hotel é bem localizado.
Claudio
Excelente
Guilherme
Bom hotel! Limpo, confortável, boa localização. Cumpre com o que é divulgado.
Ana Carolina
Quartos antigos, assim como a TV, que não possui a função smart tv.
Paula
O Hotel é muito bom, infelizmente não fomos bem atendidos qdo solicitamos cobertores extras, acredito que a equipe da recepção necessite melhor treinamento, nos outros hotéis da rede não tive esse problema. Outro inconveniente foi não haver estacionamento.
Ricardo
Chegamos e nosso quarto não correto, nos levaram para um outro e ao abrirem a porta estava ocupado com hospedes na unidade, o que foi um pouco constrangedor e somente na terceira vez nos colocaram no que ficamos mas com as camas nao arrumadas
mauricio
Equipe de funcionários, Fábio, Riseltton e todos que nos atenderam...
Cladison Andre
Odor forte de mofo
Cortinas mofadas
Cortinas mofadas
Juliane
O quarto estava sujo, com apenas 1 toalha disponivel, sendo que eramos um casal. A funcionaria da recepcao mal educada e grossa. Os carpetes do corredor fediam a xixi. Quartos velhos, com cheiro de mofo, banheiro horroroso. Nao vale nunca o valor da diaria.
Fabiele
Ok
rodrigo
Muita poeira no quarta
Cayo
Bom
Valdir
Excelente!!!!!
Eduardo
A recepção conta com uma funcionária muito empática, prestativa, educada e operacional, é uma pena que não sei o nome para elogiar. O restaurante é bom, porém alguns funcionários não dão atenção aos hóspedes, principalmente quando está chegando o horário de encerrar o café, almoço e jantar, eles n costumam oferecer os serviços, demoram muito para tirar o pedido e trazer as bebidas. O restaurante tem uma linha de bebidas restrita, não tem uma coca cola (refrigerante) por exemplo, e só tem uma água de lata no frigobar dos quartos.
O quarto é confortável, mas falta iluminação, a limpeza deixou a desejar, principalmente no banheiro. É a segunda vez que me hospedo nesse hotel e o padrão das falhas permaneceu.
O quarto é confortável, mas falta iluminação, a limpeza deixou a desejar, principalmente no banheiro. É a segunda vez que me hospedo nesse hotel e o padrão das falhas permaneceu.
Pedro P C
A limpeza do quarto ficou muito aquém do esperado. As toalhas quase não eram trocadas, senão após insistência. A roupa de cama, com furos, não foi trocada dia algum, mesmo tendo caído um pouco de café sobre ela... Parecia tudo mais um IBIS Budget do que um NOVOTEL.
André
Custo benefício elevado
Pelo valor cobrado da diária, esperava mais do quarto e do café da manhã
Pelo valor cobrado da diária, esperava mais do quarto e do café da manhã
Jackeline
Bom o hotel é bem bonito, porém no corredor entre os quartos tem um cheiro muito forte creio que deve ser tapete que existe. Além disso no meu checkin não me foi avisado sobre a questão do café da manhã, este que custou uns R$83 e achei muito simples pelo valor cobrado, deveria ter mais opções.
Francisco
Quarto está limpo, muito bem recepcionado na chega.
Paulo Val
O quarto era bom mais a Tv não pegava nem o canal da própria cidade
Marcia
Equipe educada e gentil
Ximena
La persona que me atendio cuando hice el check in no fue amable, además yo había solicitado con desayuno incluido y me quizo cobrar aparte el desayuno. Por último se corto la luz en el hotel y estuvimos varias horas sin luz y sin aire acondicionado.
Cristiano
Equipe
MARIA LIDUINA HENRIQUE DA
Equipe desde da recepção e restaurante todos educados e simpatico
Marcia Freire
Adorei o espaço e o atendimento.
IAGO
Custo benefício péssimo. Quarto antigo, pouca possibilidade de regulagem do ar condicionado que é embutido. Tentam enganar o cliente sobre o café da manhã. Colocam \"café da manhã disponível na propriedade\" como benefício, mas não é incluso. É enganação. Não informam no check-in e somente na entrada do café. Tentam ganhar dinheiro na surpresa e no susto do cliente. Custo benefício péssimo
Debora
O quarto estava impecável e a equipe foi gentil e cordial
HELDER
Colchão ruim (muito mole e colchão era superior ao box de baixo, parecia que eu ia cair da cama), banheiro com problemas no chuveiro e sanitário. Estrutura antiga, requer reforma e atendimento mediano
Caio
Equipe prestativa e estrutura.
Marluce
Cobra a estadia do pet e nem tem item pro
Pet como tapete higiênico, vasilha pra racao e aguae saquinho, cheguei no quarto no tinha toalhas de banho nem itens de higiene como sabonete e shampoo , e o preço cobrado e de hotel de 4 a 5 estrelas, ibis ta melhor que novo hotel
Pet como tapete higiênico, vasilha pra racao e aguae saquinho, cheguei no quarto no tinha toalhas de banho nem itens de higiene como sabonete e shampoo , e o preço cobrado e de hotel de 4 a 5 estrelas, ibis ta melhor que novo hotel
Danielly
Quando chegamos a porta do nosso quarto estava totalmente aberta e nossos pertences a vista de quem transita se no corredor
Sergio
Quarto,equipe e acomodações dentro dos padrões conforme sua classificação
Dilmar
Atendimento do Staff muito bom. Quarto executivo moderno.
Kennedy
Piscina. Quarto. Equipe.
Nadya
A roupa de cama estava bem velha, o lençol e fronha quase transparente, a cortina tinha alguns furos, o sofá cama o colchão bem gasto, mas o atendimento é bom, limpeza ok, café da manhã muito bom e localização boa também.
JOEL CARLOS
Tudo muito bom
Sandra
Café da manhã razoável. Não frequentei a piscina
Henrique
Hotel com excelente localização, contudo, necessita de reforma e renovação de roupa de cama, banho e mobiliários. Há muito mofo nos banheiros, pisos estourados, teto mofado. Quarto que fiquei, o chuveiro não funcionava.
Carlos R B
.
JOEL CARLOS
Quarto excelente
Carlos R B
.
Ueverton
cama maravilhosa!
Joice
Comodidade
Artur
Tudo ótimo. No entanto o café da manhã poderia ser mais farto e diversificado. Além disso o restaurante fecha cedo.
Joselito
Quarto estava sem água quente
Informei na recepção
Esqueceram de avisar a manutenção
Voltei a chamar a recepção e somente após este novo aviso foram resolver o problema.
Informei na recepção
Esqueceram de avisar a manutenção
Voltei a chamar a recepção e somente após este novo aviso foram resolver o problema.
Carlos R B
Sem café
Fernanda
A academia do hotel é péssima. Equipamentos antigos e quebrados, uma vergonha para um hotel com esse porte. Cardápio do room service também muito ruim
Carlos R B
O hotel necessita de uma reforma com urgência
Não oferece o padrão Novotel, jamais
Não oferece o padrão Novotel, jamais
Bruno o s
Hotel com condições boas , excelente localização, mais ao entrar no corredor piso 1 que dá acesso ao quarto , o cheiro estava forte !
Jose Carlos
Qualidade dos serviços está muito ruim. Muita demora dos garçons no atendimento do restaurante.
Lençois rasgados no quarto.
Lençois rasgados no quarto.
jacob
Tudo ok
Deomar l
Foi uma experiência ótima.
Feijoada do sábado , maravilhosa
Feijoada do sábado , maravilhosa
Aline
Fiz reserva errada, pois nao tinha cafe da manha incluido.
Caroline
Sempre muito bom
Qualidade no serviço e produtos
Qualidade no serviço e produtos
Valdir
Simplesmente maravilhoso..
NORMA S B
Ao chegar pedir u
A trova de quarto. E esqueci meu sapato caro no quarto anterior, no dia seguinte ao procurar o sapato, o mesmo estava danificado. Arrancaram o sisal de um pé só, parece que queria modificar o modelo
A trova de quarto. E esqueci meu sapato caro no quarto anterior, no dia seguinte ao procurar o sapato, o mesmo estava danificado. Arrancaram o sisal de um pé só, parece que queria modificar o modelo
RAFAEL
Maravilhosa experiência
Muito top
JOSE Alexandre
Limpeza deixa a desejar...fazem eventos no hotel com empresas de fora e os hospedes ficdm sem a vaga na garagem
Alfredo
Péssima experiência
É no básico que se reconhece o padrão de um hotel – e o Novotel Campo Grande falhou miseravelmente. O café da manhã, prometido para as 6h30, só ficou efetivamente pronto às 6h50. Para quem tem compromisso cedo, 20 minutos de atraso por pura desorganização é mais que incômodo – é desrespeito.
O pior, no entanto, não foi a espera, mas a resposta. Ao reclamar, fui brindado com a desfaçatez de ouvir que “estava tudo pronto” – uma mentira descarada dita com a convicção de quem claramente subestima a inteligência dos hóspedes. Como se não bastasse, a equipe foi deselegante e visivelmente despreparada para lidar com críticas legítimas.
Novotel, coerência entre o que se promete e o que se entrega deveria ser o mínimo. Se não conseguem cumprir nem o horário do café da manhã, talvez seja hora de rever o conceito de “padrão Accor”.
O pior, no entanto, não foi a espera, mas a resposta. Ao reclamar, fui brindado com a desfaçatez de ouvir que “estava tudo pronto” – uma mentira descarada dita com a convicção de quem claramente subestima a inteligência dos hóspedes. Como se não bastasse, a equipe foi deselegante e visivelmente despreparada para lidar com críticas legítimas.
Novotel, coerência entre o que se promete e o que se entrega deveria ser o mínimo. Se não conseguem cumprir nem o horário do café da manhã, talvez seja hora de rever o conceito de “padrão Accor”.
Fernanda
No geral boa.
Quartos deixam a desejar.
Aparecendia de velhos e tive que mudar pois tinha mofo no teto.
Quartos deixam a desejar.
Aparecendia de velhos e tive que mudar pois tinha mofo no teto.
Francielly
Maravilhoso é o café da manhã delicioso!
Ali
Péssimo
Estrutura depredada, quarto com rodapés soltos, piso deteriorado, cortina toda furada/rasgada.
Show de horror e não condiz com a proposta do Novotel. Qualquer Íbis, que é da mesma rede é muito melhor.
Show de horror e não condiz com a proposta do Novotel. Qualquer Íbis, que é da mesma rede é muito melhor.
Fabio
Minha experiência neste hotel foi simplesmente exc
Minha experiência neste hotel foi simplesmente excelente! Desde a chegada até o check-out, fui muito bem atendido por uma equipe atenciosa e profissional, sempre disposta a ajudar com um sorriso no rosto.
A infraestrutura do hotel é impecável, com áreas comuns bem cuidadas, quartos espaçosos, confortáveis e silenciosos. A limpeza estava sempre impecável, tanto nos quartos quanto nas áreas compartilhadas. Outro ponto de destaque foi a acessibilidade: o hotel é muito bem adaptado, com rampas, elevadores eficientes e sinalizações claras, o que garantiu conforto e segurança para todos os hóspedes.
O café da manhã também merece elogios, com uma grande variedade de opções frescas e saborosas, agradando a todos os gostos. A localização estratégica facilita o acesso a pontos turísticos, restaurantes e serviços, tornando a estadia ainda mais prática e agradável.
Sem dúvida, um local que recomendo e que pretendo retornar em futuras viagens!
A infraestrutura do hotel é impecável, com áreas comuns bem cuidadas, quartos espaçosos, confortáveis e silenciosos. A limpeza estava sempre impecável, tanto nos quartos quanto nas áreas compartilhadas. Outro ponto de destaque foi a acessibilidade: o hotel é muito bem adaptado, com rampas, elevadores eficientes e sinalizações claras, o que garantiu conforto e segurança para todos os hóspedes.
O café da manhã também merece elogios, com uma grande variedade de opções frescas e saborosas, agradando a todos os gostos. A localização estratégica facilita o acesso a pontos turísticos, restaurantes e serviços, tornando a estadia ainda mais prática e agradável.
Sem dúvida, um local que recomendo e que pretendo retornar em futuras viagens!
francisco arquimedes
Boa estadia
O hotel é muito bom, mas necessita de reformas pontuais, exemplo ao teto do banheiro que estava com a pintura manchada, parecendo mofo. Elevadores são distantes da recepção.
FÚVIA K
Precário .
Estava chovendo , tivemos que passar no corredor descoberto na chuva . O hotel estava um cheiro horrível de mofo , com goteiras em vários lugares . A entrada estava muito suja e com cheiro horrível . O vaso sanitário estava solto . Cama e confortável . Mas o resto deixa e muito a desejar .
Karoline
Experiência frustrada
Pedimos cobertor à tarde, não nos levaram.
Cobramos à noite, disseram que não tinha.
Meu marido foi até a recepção e deram um cobertor furado.
Todas as tomadas são 220V, mesmo em Campo Grande tendo o padrão 110V e não havia transformador.
Choveu o dia todo e a água não ficou quente.
Derrubamos um suco na mesa do café da manhã e o funcionário DA LIMPEZA, em vez de limpar, entregou um monte de guardanapo pro meu marido limpar a mesa.
O espaço kids está abandonado.
Cobramos à noite, disseram que não tinha.
Meu marido foi até a recepção e deram um cobertor furado.
Todas as tomadas são 220V, mesmo em Campo Grande tendo o padrão 110V e não havia transformador.
Choveu o dia todo e a água não ficou quente.
Derrubamos um suco na mesa do café da manhã e o funcionário DA LIMPEZA, em vez de limpar, entregou um monte de guardanapo pro meu marido limpar a mesa.
O espaço kids está abandonado.
Denis
Deveria ser muito melhor !!!
Hotel antigo, não tem smart tv nos quartos, café da manhã com muitos itens, mas nada gostoso e pago a parte. A piscina nas três diárias que fiquei hospedado no hotel, não foi limpa.
Tem uma mesa de sinuca, mas está empenada e os tacos todos danificados não dá pra jogar.
O restante estava ok.
Tem uma mesa de sinuca, mas está empenada e os tacos todos danificados não dá pra jogar.
O restante estava ok.
piercristiano
Ok
Location & surroundings
Novotel Campo Grande
Avenida Mato Grosso 5555 Jardim Copacabana, Campo Grande, Brazil
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Novotel Campo Grande
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