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Kaya Ninova Hotel

Mardin · Turkey

1 Cadde SokakView location

8.6/10Excellent171 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood9.4/109.4
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kaya Ninova Hotel

A stay at Kaya Ninova Hotel places you in the heart of Mardin, within a 5-minute walk of Mardin Museum and Zinciriye Medresesi. This hotel is 0.3 mi (0.5 km) from Sehidiye Mosque and 0.5 mi (0.8 km) from Sabanci City Museum.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features concierge services and a television in a common area. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/café, and 24-hour room service is provided.

Make yourself at home in one of the 46 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Read more about this hotelShow less

Conveniences include phones, as well as safes and coffee/tea makers.

With a stay at Kaya Ninova Hotel, you'll be centrally located in Mardin, steps from Great Mosque of Mardin and Mardin Castle. This hotel is 0.5 mi (0.9 km) from Hatuniye and 1.3 mi (2.1 km) from Zinciriye Medresesi.

Make yourself at home in one of the 46 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 5 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 21550
  • Minimal age
    18
  • Spoken Language

    German

    Arabic

    English

    Turkish

Nearby attractions

Şahkulubey Mansion 0.1 km / 0.1 mi
Mardin Museum 0.2 km / 0.1 mi
Zinciriye Medresesi 0.3 km / 0.2 mi
Latifiye Mosque 0.3 km / 0.2 mi
Hammam (Traditional Turkish Bath) 0.4 km / 0.3 mi
Kirklar Kilisesi 0.5 km / 0.3 mi
Sehidiye Mosque 0.5 km / 0.3 mi
Mardin Castle 0.6 km / 0.4 mi
Great Mosque of Mardin 0.7 km / 0.4 mi
Sakıp Sabancı Mardin City Museum 0.8 km / 0.5 mi
Hatuniye 0.9 km / 0.5 mi
Melik Mahmut Mosque 1.1 km / 0.7 mi
Mardian Mall AVM 2.5 km / 1.6 mi
Kasımiye Medresesi 3.1 km / 2 mi
Deyrul Zafaran 5.6 km / 3.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 46
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Hotel safe
  • Lift access
  • Garden
Show 7 more facilities & services
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Café
  • Restaurant
  • TV lounge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Kaya Ninova Hotel

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Kaya Ninova Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNERDOUBLE • INNERDBL.IN

    Photos are not available for this room type.

    Kaya Ninova Hotel

    DOUBLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Kaya Ninova Hotel

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kaya Ninova Hotel

8.6
Excellent
171 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
9.4 /10
Amenities
7.6 /10
50 reviews shown
8/10
Excellent
05 Nov 2022
Tarek
This property is right in the middle of everything. Pros\" close to everything . Cons; streets could be noisy. they have amazing breakfast in an amazing setting on a rooftop overseeing the whole town
Leisure Friends
10/10
Exceptional
28 Sep 2022
Aliyah
The staff is wonderfull here. The lpcation is right in the center so you can walk anywhere from here.

The manager was so kind that he even brpught cut fruit even though the resturant was closed.
Leisure Family
10/10
Exceptional
09 May 2022
Nevandzhelina
Great hotel, clean, with comfortable beds, wonderful breakfast and terrace with views.
Partner
4/10
Poor
26 Apr 2022
Auskar
The breakfast was terrible for a city that prides itself on its food. The hotel must improve this.
Leisure Self
8/10
Excellent
26 Mar 2022
Jason

Beautiful location and the staff were helpful.

Our was good except that the curtains kept falling off the rails and the shower was difficult to operate.
Partner
4/10
Poor
21 Feb 2022
Verified traveler

Water issue

They did not give any info before the water system cut down.second thing that i am disappointed is many times we needed to get the door key approved or checked to get in room.the stuff was helpful.
Partner
8/10
Excellent
14 Feb 2022
Liang
Center location in the old town, impressive huge mansion hotel. Friendly staff. The room was spacious. The bed sheets could be cleaner. Shower facility needs to be fixed.
Leisure Self
10/10
Exceptional
16 Nov 2021
ASHLEY YATES

Second time back and just as good!

This was our second time and it was great! Thanks !
Friends_and_family Friends
10/10
Exceptional
01 Dec 2020
Verified traveler

Delightful stay

This is a very pleasant boutique hotel with a wonderful views of the Mesopotamian plains from its top terrace. Well appointed rooms with all amenities and really comfortable beds.
Self
10/10
Exceptional
23 Nov 2020
Goda
this hotel is simply great! the staff is very helpful and always ready to assist. we had a wonderful stay in Kaya Ninova
Leisure Friends
8/10
Excellent
09 Sep 2020
Shohei

Very nice hotel.

I will stay again, the receiptionist was super helpful!
Self
10/10
Exceptional
14 Aug 2020
Jonathan P

Great stay, recommend!

Great location, attentive staff, deluxe room was spacious and comfortable with good views. Parking on backstreet was tricky but they have a very skilled valet who can help! We would recommend this hotel and would stay here again.
Partner
10/10
Exceptional
06 Oct 2019
Verified traveler
Exactly in the center of the old city, you cant ask more
The breakfast was good, the terrace was perfect to see the city from the roif of the hotel. The room size was good, and the ac worked very good
Partner
10/10
Exceptional
27 Aug 2019
Patricia
The hotel was beautiful. Our room was very nice and the staff service was excellent. The only issues for us was poor internet service and air conditioner never seemed cold enough. Overall i’d give a four star rating and definitely go back again.
Leisure Partner
10/10
Exceptional
28 May 2019
Bernard

Highly recommended

Very central, a beautiful building with a fantastic roof terrace for breakfast. Very helpful with awkward parking. Allowed us to check in early. Very clean, comfortable and even mildly stylish room.
Partner
10/10
Exceptional
11 May 2019
Verified traveler
Great room and hotel service with excellent breakfast! Right in the center of historic Mardin.
Leisure Self
10/10
Exceptional
09 Jan 2019
Georges
Other than the room was small but if u want a biger one there is the suite. it was very well located. Super nice staff. Clean and confortable. And i loved Mardin
10/10
Exceptional
31 Jul 2018
Christopher

Beautifully decorated hotel

This is a very good hotel, I stayed for 3 nights. The receptionist speaks English, there is street parking at the front of the hotel. It is located right in the heart of the old town. The room is air-conditioned and very comfortable and has a great view over the plains. Wifi is fast, Turkish breakfast is comprehensive, rooms are cleaned and serviced everyday, there are tea and coffee making facilities. Definitely would stay here again.
8/10
Excellent
15 Jun 2026
Serpil
Otelin konumu çok iyiydi. Personel güler yüzlü ve çok yardımseverdi. Sadece odamız ana caddeye baktığı için çok sesliydi fakat otel yetkilisi bizi bu konuda uyarmıştı, biz tercih ettik. Genel olarak herşeyden memnun kaldık.
Friends_and_family Family
10/10
Exceptional
23 May 2026
sedat
Odasıyla konumuyla çalışanıyla tavsiye ederim
Friends_and_family Friends
8/10
Excellent
03 May 2026
Nusret
Şehrin merkezinde çok güzel konumda ,
2/10
Poor
29 Mar 2026
Najmadin
Det var väldigt svårt att hitta hotellet. Personalen var inte hjälpsamma.
6/10
Pleasant
08 Jan 2026
murat
İlgili çalışanlar, merkezi, her yere yürüme mesafesi, ana cadde
Partner
2/10
Poor
14 Nov 2025
Fuat
3 gece konakladığımız odada hiç temizlik yapılmadı,havlular değişmedi.Tuvalet kağıdı olmadığı için gece aşağıdan istemek zorunda
kaldık.Otel işletme müdürüne söylediğimizde yetersiz çalışan olduğunu söyledi.Otelin konumu hariç hiçbirşeyi güzel değil
olduğunu söyledi.
Friends_and_family Friends
6/10
Pleasant
18 Oct 2025
Necati
Nicht zu empfehlen
Leisure Partner
10/10
Exceptional
11 Jun 2025
Verified traveler

Recommended

The best hotel in old city mardin, the only problem is very close to the main road with restaurants so it can be so noisy in the night but not after midnight
Self
8/10
Excellent
27 May 2025
Murat
Mardin’de kalınabilecek en düzgün otel. En merkezi yerde, bütün gezilecek yerlere yakın. Motosiklet ile gelenler cadde kenarına rahatlıkla motosikletini koyabilir. Odaları geniş, temiz ve konforlu. Çalışanlar yardımsever ve cana yakın. İyi ki bu oteli tercih etmişim.
Partner
8/10
Excellent
21 Apr 2025
Mehmet
Frühstück könnte besser sein.
4/10
Poor
18 Apr 2025
Jeronima
Tuve que esperar más de media hora en la calle porque no tenían lista mi habitación y ni se disculparon. Tuve que pedir papel higiénico y toallas. El personal del buffet un encanto.
Leisure Self
6/10
Pleasant
04 Apr 2025
Emre

Konumu güzel ama kesinlikle fp değil.

Şehrin merkezinde konumu çok iyi ama kalabalık günde giderseniz otopark sorunu var bayram gibi Mardin’e giriş çıkış 2 saat. Biz temizlikle ilgili problem yaşadık ama hızlı bir şekilde çözdüler. Tek problem 200 dolara yakın ödediğim bir otelden beklentimin fazla olmasıydı. Bu ödemeyi İtalya da yapsam sanırım birini tahsil ederlerdi bize.
Friends_and_family Family
8/10
Excellent
01 Apr 2025
SELAMI

Bayram tatili için 2 günlük konaklama

Otelin konumu çok iyi. Eski mardinin tam ortasında yer alıyor. Otelden genel olarak memnun kaldık. Kahvaltı hariç tabi . Yer ayırtırken cadde tarafını tavsiye etmem gece çok ses geliyor. Yukarı sokak tarafı daha mantıklı. Temizlik gayet iyi
Konum 11/10
Temizlik 10/10
Otel çalışanları 10/10
Kahvaltı 5/10

Partner
10/10
Exceptional
05 Oct 2024
Marion

Ótimo atendimento

Recebi um ótimo atendimento dos funcionários.
6/10
Pleasant
19 Apr 2024
Halil
Bazı odalarının penceresi direkt yol üstünde. At sesleriyle uyanabilirsiniz. Kahvaltı, otelin genel durumuna bakılırsa çok vasat kalıyor. Böyle bir otele bu vasat kahvaltı olmamış.
Friends_and_family Family
10/10
Exceptional
25 Mar 2024
Verified traveler

Çok güzel

Eski şehrin merkezinde harika bir otel. Odadan güzel bir manzara açıyor. Oda temiz ve konforluydu. Rahat yatak. Her zaman yardıma hazır olan güler yüzlü orel personeli. Bir daha Mardine geldiğimde kesinlikle bu otelde kalacağım 😊
Self
10/10
Exceptional
12 Oct 2023
Fulya

Çok memnun kaldık

Otelin konumu mükemmel.Tam ana cadde üzerinde.Otopark yok fakat otel çalışanları arka sokağa park ederek bu konuda yardımcı oluyorlar.Personel son derece güleryüzlü.Buradan Sevgi hanıma özel teşekkürler.Temizlik de oldukça iyi.Kahvaltı teras katında yapılıyor.Manzara harika.Belki kahvaltı çeşit olarak biraz daha zenginleştirilebilir.Bir sonraki ziyaretimde kesinlikle tekrar tercih edebileceğim bir otel.Tekrar çok teşekkürler.
Partner
10/10
Exceptional
06 Oct 2023
Enver
Otelin konumunun eski Mardin içinde olması nedeniyle gezilecek her yere yakın. Otel çok temiz, konforlu. Çalışan personel de oldukça yardımcı ve güleryüzlü olması iyi hissettirdi. Kahvaltı alanından mezopotamya manzarısı harika. Kahvaltı da oldukça yeterliydi.
Business
10/10
Exceptional
25 Sep 2023
Serap

Sevdik, tekrar geleceğiz :)

Otelin konumu şehir merkezindeki tarihi ve turistik yerlere çok yakın olması nedeniyle mükemmel. Ovayı ve şehri gören güzel bir terası mevcut. Kahvaltı yeterli. Otel temiz ve bakımlı. Personel ilgili ve güleryüzlü. Teşekkür ederiz.
Friends_and_family Family
10/10
Exceptional
06 Dec 2022
Seval
Personel guleryuzlu ve çok yardımsever.
Konaklamamız konforlu ve güzeldi. Temizlik kesinlikle çok iyiydi . Aynı zamanda ütüleme hizmeti aldık fiyatı uygun ve çok hızlıydı.
Friends_and_family Friends
6/10
Pleasant
21 Oct 2022
GÜRAY
Otel konum olarak iyi fakat karşısındaki müzikli türkü barı sanki etrafında başka kimse yokmuş gibi müzik sesini sonuma kadar açıp gece 24:00 kadar müzik çalması ve müziğin odanızın içinde çınlaması rahatsız edici dinlenmek mümkün değil kahvaltı çok vasat ancak gezilecek yerler çok yakın birde diş fırçası seti istedim yok dediler bunuda çok ilginç buldum
Partner
6/10
Pleasant
16 Aug 2022
Eylem
Hotel güzeldi ve temiz, sadece iscilerde Güller yüz Yok Buda Puan Kirma sebebim.
Leisure Family
8/10
Excellent
03 Aug 2022
Ömür

Gute Lage

Ist in einer guten Lage, jedoch ist das Hotel ein weig älter. Service war super, für ein besseres Klima ist eine Investition nötig. Parkmöglichkeiten sind auch eingeschränkt.
Partner
8/10
Excellent
19 Feb 2022
Verified traveler
Otelin konumu mukemmel. Tarihi 1. Caddenin tam ortasinda. Otele girisimizden cikisimiza kadar personellerin hepsi cok ilgili ve yardimseverdi. Hergun odalar temizleniyordu.
Friends_and_family Friends
10/10
Exceptional
03 Nov 2021
Alp Batuhan Öztürk

Gayet iyi

Konfor ve olanak olarak iyi konumu kusursuz
Partner
8/10
Excellent
10 Oct 2021
Mark

Would stay again...

Overall we were happy with the Kaya Ninova. The breakfast was good, staff helpful and the room comfortable. Maybe it could have been a bit cleaner, but it was ok. The hotel is in a perfect postion for walking around Mardin. However, there is a parking problem in the city generally. Places are hard to find.....The hotel does help though when you ask them....We would stay again.....
Partner
6/10
Pleasant
11 Oct 2020
Verified traveler
Building needs maintenance. Electrics, plumbing e. G.
Leisure Self
10/10
Exceptional
04 Oct 2020
Verified traveler
Otele ait otopark bulunmamakta, otelinarkasındaki dar yola araç park ediliyor, personel bu konuda yardımcı. Kahvaltı pandemi nedeniyle standart geliyor ve çok başarısızdı. Personel maskesiz dolaşıyor fakat kahvaltıya güya önlem alınmış, vasattı.
Partner
10/10
Exceptional
25 Sep 2020
Mehmet

Hotel agréable

La ville de Mardin est magnifque et cet hôtel est très bien situé. Tous les lieux à visiter sont à proximité.
Les chambres sont magnifiques, propres et le personnel est à l'écoute. J'ai beaucoup apprécié mon séjour. Je reviendrais sûrement...
Self
10/10
Exceptional
09 Mar 2020
Mehmet Senol

Tavsiye edilir

Oda iyi, kahvaltı fena değil. Yeri çok iyi.
Friends_and_family Family
10/10
Exceptional
17 Feb 2020
Nurbanu
Her şey çok güzeldi teşekkürler
Partner
10/10
Exceptional
16 Dec 2019
Verified traveler

Harika Konum

merkezi ve temiz otel, güler yüzlü personel.
Friends_and_family Friends

Location & surroundings

Kaya Ninova Hotel
1 Cadde Sokak, Mardin, Turkey

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Kaya Ninova Hotel

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