Maxima Pearl Hotel

10/10

Exceptional

02 May 2026

Marco Elijah

My son enjoyed it very much. Thank you.

Friends

8/10

Excellent

29 Apr 2026

Maria Rosalina

Staff and location,value for money

Family

6/10

Pleasant

29 Mar 2026

Martin

Clean room but need renovation.

Partner

8/10

Excellent

28 Jan 2026

Jo Ann

It was clesnmm

8/10

Excellent

27 Nov 2025

Mailene

Good

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

Patrick

The Room was clean and the service was amazing

Friends_and_family Family

8/10

Excellent

25 Apr 2025

Brian

Need exchaust fanfor bathrooms during showers
Minor fix for door frame for bathroom door

Leisure Self

6/10

Pleasant

21 Mar 2025

Sean

The first time i used the toilet i had to wash my toilet seat and it almost overflowed on me

10/10

Exceptional

15 Feb 2025

Gloria

Nice and clean good stuff

Business_and_leisure Family

8/10

Excellent

10 Feb 2025

jerico

Nothing much !

Leisure Family

8/10

Excellent

26 Nov 2024

Crucelis

Convenient

I stayed here for two nights and it was fit for purpose. The location isn’t great but it is centric. I walked around as late as 2:30 am, lots of people sleeping on the streets nearby (not at the hotel block but a few blocks away). Very busy area which makes it safe. Great staff and spacious room. Overall convenient

Self

10/10

Exceptional

15 Sep 2024

Kris Virgil

Verry clean and quiet

10/10

Exceptional

03 Sep 2024

Maria Cristina

The room is very spacious! A/C was great. The staff is superb. The bathroom needs to be updated.

Business Family

4/10

Poor

14 Jun 2024

Balbino

Only one elevator working, hot in the hallway.

Leisure

4/10

Poor

08 May 2024

Zenaida

Place is uncomfortable. There's a cockroaches and it is noisy.

2/10

Poor

23 Feb 2024

Brenda

We arrived at the property on 2/11/2024. The location was gteat for our needs however, the property is run down and filthy. We had cockroaches and the towels were grey old and tattered. Something you would wipe your car with. This property serves as a temporary home for some student from dental school across the street.I will never stay here again!

2/10

Poor

15 Aug 2022

Mae

The hotel is abysmal with lots of milds growing everywhere, a huge health hazard…

Leisure Family_with_children

10/10

Exceptional

04 Jun 2022

Jose Anter

Awesome staff, awesome cold room, too bad they didn’t have breakfast

Business_and_leisure Partner

10/10

Exceptional

29 May 2022

Scott

Nice big bed good ac great pool

Business_and_leisure Family

6/10

Pleasant

21 May 2022

Verified traveler

Just for the location

Room was spacious but everything ( except the aircon) was old. Sink was plastered with a hideous gray sealant. Ref was bigger than the usual hotel ref though. Check in and out was tedious. I guess the only reason youll book this hotel is its location.

Friends_and_family Family

10/10

Exceptional

21 Apr 2022

Tudor

Near us embassy. Wonderful pool and easy to message with the front desk and do adjustments.

Business_and_leisure Friends

8/10

Excellent

26 Feb 2020

Bruce

Very unhappy

We learned quickly that there was 24 hour construction happening just outside the building. Horns, pounding and crane noise all night long. This completely ruined our stay.

Partner

4/10

Poor

05 Feb 2020

Jing

We got the \"king bed\" but it turned out it was 2 double bed they put together, so when you sleep in the middle, your shoulder will be buried in between beds. You can hear all the noise from outside, jeepney honking, buses, tricyle even the lrt. The location is near in the hospital so ambulances are come and go and we can hear all of them. Curtains are not blocking the light so you need to get up or you cover your eyes if you want to sleep more when it's bright. Staff are very accommodating and kind though. Room is old, furnitures are old. Towels are old. I only like the staff, they're very polite and helpful. I requested an iron and they give me the stand also.

Friends_and_family Family

4/10

Poor

31 Jan 2020

Darren

Hotel needs a update

Shower went cold.
Cabinet for clothes very dirty.
Had cockroaches in room.
Tv stations not clear.
Workmen working outside the window on ropes very loud.

Partner

8/10

Excellent

04 Jan 2020

Verified traveler

Not bad,,satisfactory..

Friends_and_family Family

8/10

Excellent

04 Jan 2020

Jinaline

Heater is not working properly. Water leaks in the shower. Water is flooding the bathroom and the comfort room.

Business

8/10

Excellent

24 Dec 2019

Paul

For an old place the staff made the stay so much better and friendlier

Friends_and_family Family

4/10

Poor

22 Dec 2019

Verified traveler

Service could be better. Lost money hotel error

Paid for breakfats not given the coupans to get breakfast. Front desk will grant you service on order of nationality. The morning manger is great. The hotel itself is good for price.

Self

8/10

Excellent

25 Nov 2019

AvidTraveler

Good that this time Peal Manila Hotel gave us a cleaner room with a good bathroom. This time I have not seen a cockroach not like the last time I checked-in.

Business_and_leisure Family

8/10

Excellent

02 Nov 2019

Verified traveler

This is an older hotel probably built in the ninteen seventies. The room I stayed in had been recently painted and renovated and is much improved from my last staya few years ago. New flat screen televisions. Excellent new split system air conditioners that are very quiet with very good cooling ability. Good sized rooms with large wardrobes and new in room safes. There is a very nice outdoor swimmer pool outside on the ninth floor. The staff are friendly and helpful and the hotel is in a very convenient location close to a large shopping centre and restaurants. Three large hospitals are situated within a five minute walk

Friends_and_family Partner

8/10

Excellent

22 Oct 2019

Verified traveler

I find it satisfying

Friends_and_family Family

8/10

Excellent

09 Oct 2019

Verified traveler

Very good service. Friendly and polite staff. Good location and parking. Hotel is old and a bit run down but rooms have been reasonably well refurbished. Good for the price.

Leisure Family

4/10

Poor

08 Oct 2019

Verified traveler

Reality vs. Expectation

We already tried several Hotels in Manila and Pasay, so far this is the most unexpected one.
1. Location wise, yes near MRT, not crowded, 24hrs transpo are available except for trains.
2. Room amenities - complete kit. Towel? worn out. Towel Smell? could be great if they put some fabric con since it smells like smoke or something.
3. Pool? ok, but we cant use it since many CHINESE guest make it like their common area. games, surfing, smoking, ng hindi naman nagswiswimming, so nakakahiya naman wala ka mapaglagyan ng gamit kasi yung bench and tent gamit nila till pool closing hours. Pano ka magswiswimming kung ang daming phone na nakatapat sayo, yung mga nakapaligid lahat naka rubber shoes along pool area ha. Ikaw pa titignan ng masama kasi gagamit ka ng pool.
4. Cleanliness - its a big issue for everyone specially for comfort room, considering we took the superior room so we expect more to the basic one but then the CR size was small, the tiles on the floor was not clean. Tiles was old and have some scratched \"nagbibitakbitak na\" . Inside the room was clean aside form the CR but not totally clean. Hallway? carpet are dirty, dust everywhere.
5. Aircon, the best, winter like inside the room.
6. Food, purely basic one.
7. Internet? well, wala. open wifi daw kaso di ka naman makaconnect kahit 5 mins. man lang. good thing malakas yung signal ng network data.
8. Price? not worth for the price to be honest.
9. Hotel building, old hotel type, hope they could renovate it

Partner

10/10

Exceptional

14 Sep 2019

Jeffrey

Lobby, restaurant, pool and bar on the 9th floor
Centrally located in the Times plaza, near Airport, LRT, and US Embassy

Friends_and_family Family

6/10

Pleasant

11 Sep 2019

Verified traveler

The air conditioner was leaking. The towels are so old it takes so long to wipe ur body dry. A hairdryer should be in the bathroom permanently-not something u need to request as well as the iron and ironing board. Can u get a longer cord for the iron? And why is the front desk on the 9th floor???

Friends_and_family Family

2/10

Poor

07 Aug 2019

Verified traveler

it was a nightmare staying at that hotel😡😡😡

Friends_and_family Family_with_children

8/10

Excellent

18 Jul 2019

Katsujin/Ponjin

I like the fact that the pool wasn’t crowded and the elevator staffs were attentive 24/7! The stay cleaning was also done fast but I think no new towels were replaced. There were cigarettes at the veranda but the view was nice:) The staff were nice. The Dining area is located at the Check-In floor but it was peaceful:) I expected a buffet breakfast but still we had a fine breakfast and enjoyed the beds:)

Friends_and_family Family

10/10

Exceptional

14 Jun 2019

Murphy

NICE

My stay is amazing

4/10

Poor

03 Jun 2019

Verified traveler

Property is so dated and lack of maintenance. Staff was great. It is rundown

Leisure Self

8/10

Excellent

31 May 2019

Verified traveler

Staff could be more helpful in arranging transportation to & from the Airport.

Friends_and_family Family

6/10

Pleasant

29 May 2019

Verified traveler

The hotel is quite old and really crowded in daytime. The staffs are really willing to help what ever problem you have.

Business Family

6/10

Pleasant

22 May 2019

Verified traveler

No water heater...thermos provided but cold water inside...have to ask for hot water for coffee

Friends_and_family Family

10/10

Exceptional

10 May 2019

Verified traveler

Lobby, pool and restaurant all in the 9th floor
Located centrally in Times Plaza ..and the American embassy. .and the LRT train

Friends_and_family Family

2/10

Poor

05 May 2019

Verified traveler

Very old and not as clean as I expected. Towels are so old I didn’t even used them.

8/10

Excellent

06 Apr 2019

Anthony

This is a datedhotel; although somewhat kept up, as painting the hall ways; but can use some major remodeling. The staff was very nice to me; as well as the service.

Leisure Self

10/10

Exceptional

27 Mar 2019

Verified traveler

Helpful and polite staff. Very comfortable rooms. Very good swimming pool.

Friends_and_family Family

6/10

Pleasant

26 Mar 2019

Denia

Its ok, we just need a place to sleep that night

Partner

8/10

Excellent

20 Mar 2019

Verified traveler

Nice n helpful staff n nearby facility and also place has been upgraded

Friends_and_family Family

8/10

Excellent

10 Feb 2019

Verified traveler

Nice large room

Very nice large and clean room

8/10

Excellent

21 Jan 2019

Verified traveler

Needs to renovate the bathroom. The staff are respectful and Corteus.

10/10

Exceptional

13 Jan 2019

Verified traveler

Live the pool , restaurant, and lobby on the 9th floor

6/10

Pleasant

07 Jan 2019

Verified traveler

very accessible

8/10

Excellent

05 Jan 2019

Jeffrey

Older hotel but for the price it's very good, very handy to UN station on the LRT 1 and Rizal park. There is also food options very close by the Hotel and a Robinson plaza mall with in a few minutes walk.

6/10

Pleasant

31 Dec 2018

Verified traveler

Facilities is too old but I got a good stay and rest.

4/10

Poor

29 Nov 2018

Ann

Hotel lobby is dirty.room is old and dusty, the closet door are broken which when i tried to close it fell on me.bathroom has cockroach roaming around that scares me and my husband..aircon is so noisy that u think theres a truck outside ur room.

Family

10/10

Exceptional

26 Nov 2018

Marites

Staff are super friendly and accommodating. We always stay here whenever we are in Manila. Highly recommended.

Family

10/10

Exceptional

16 Sep 2018

Verified traveler

Wonderful place i recommend it to everyone i know who is coming to the Philippines
Pool and lobby on the 9th floor..totally awesome

6/10

Pleasant

27 Aug 2018

Oneball

Just right

Just nice. Close to my target area. Though no free wifi connection

6/10

Pleasant

11 Aug 2018

Anna

Our 4 days stay was better this time than last year. I will definitely stay again next year. It would have been nice if they have more options/choices for the breakfast menu. Staffs were friendly, the strong odor from the entrance of the building that we experienced last year was already fixed. Good location for what we wanted to do that’s why we keep coming back.

6/10

Pleasant

05 May 2018

Julienne Mae

Total ambiance is not so good. Too pricey for a 3star hotel and the amenities is so old. So creepy when we entered from the lobby till we enters to our room.

Friends

2/10

Poor

02 May 2018

Helen G

They dont understand the state of the guest they charge the guest even that the guest explained why they were not able to check in on the said date and still charge them with the full amount

Friends

4/10

Poor

12 Apr 2018

Verified traveler

Great staff, outdated hotel.

check in was easy. The people there are very friendly.
The building however is very old and needs renovation.
The pool hours is only until 2100 which is abit short footer me. The Wi-Fi was slow and broken for several hours, it was fixed later at night but it consumed a lot of my time waiting for it to come back. The tv has the standard philippines channels but the room has no channel directory. The lighting on the lamps does not match. One is orange and the other was white. The king size bed was just 2twin size stick together and it's not that soft. My overall experience was disappointing.

6/10

Pleasant

25 Mar 2018

Verified traveler

friendly staff

restaurant was low quality food.
ran out of hot water for the shower everyday.

4/10

Poor

09 Mar 2018

Verified traveler

Roaches, bedding didn’t appear fresh, sheets looked used, extra towels were refused unless paying extra, hotel staff unfriendly, although paid for four guests breakfast was only accommodated for two. Room unsafe, flooring was broken. Overall terrible experience.

4/10

Poor

27 Feb 2018

Larry

The door of Room 1401 need to be fix.I cannot close the door.

10/10

Exceptional

25 Feb 2018

Jeffrey

Nice location and priced right..

I always love the Pearl. .it's fascinating with the pool and lobby on the 9th floor..they know me by name
I'd love to buy, and run the place

4/10

Poor

24 Feb 2018

Verified traveler

Old hotel difference with the photo

Air-conditioning remote control can't adjust the temperature,only can press on and off .

The WiFi is terrible , difficult to send email and chat with office.

The room is not enough bright , is hard to read documents

Good thing is near MRT

4/10

Poor

06 Feb 2018

Jonathon

Bugs/Rats are Hard to Handle

It was somewhat okay. The hotel had some issues. Room temperature was actually really good. My main issues were three part, though. First, there was a huge bug problem in the room. A random bug is one thing. There were actually roaches in the refrigerator. The second issue is in the last day, there was a rat in the dining area (restaurant) on the 9th floor... I guess it took the elevator up? Not sure. And the last thing was the last two nights there I was promised a rate better than what I could get online (via this website) but they charged more than what I was getting. I talked to them about that and ended up only staying one night instead of two, mainly because of A) bugs B) rats and C) they lied... but being real, it’s the rat and bugs. If I wanted to stay, I could’ve fought about the changes rate and really got that handled. I think they would’ve recognized all of that issue and remedied it. Rats in the kitchen make my stomach hurt.

Family

10/10

Exceptional

15 Jan 2018

Marites

Great location

Great location and friendly staff. Especially Sir Aga. He always make sure that our needs are taken care of. My family loves staying at The Pearl Manila Hotel. It is our home away from home in Manila.

Family

6/10

Pleasant

10 Jan 2018

Magnus

ok budget hotel

large rooms with good bed. hotel is old and needs renovation. nice pool area.

Family

8/10

Excellent

25 Dec 2017

Kevin

A Nice Place With A Good Pool.

The room is nice,spacious and clean, and everything seemed to work OK. The swimming pool on the 9th floor is nice and has great views. The curtains in the room are thin, so maybe bring a sleep shade. All the rooms are high enough to be quiet. A station on the elevated train is only a block away.

8/10

Excellent

04 Dec 2017

Princess

Exceptional staff makes up for any shortfalls

The purpose of my coming to the Philippines was for a church conference, in which the hotel was suitated right next door to the church, which was a plus plus plus! From the moment of arrival the check in was smooth and pleasant. The hotel was not difficult to find (I used their pick-up accommodation as it was my first time in the Philippines, but I recommend using a Grab Taxi from the airport as it is much cheaper). The staff is what has made my experience here an absolute delight. Was the room perfect? No. Were there problem with it? Yes. Whilst all of that could be fixed by paying for a hotel with a mouth higher rating, the reception and care of the staff at the hotel could never be bought. I’ve found that the hotels that I’ve had a long stay in usually have just a handful of staff who deliver expectional service, but such was not the case in this hotel. EVERY single staff that in encountered, even in just passing by was extremely pleasant and helpful. That’s why I will return to this hotel despite the issues and will recommend ANYONE to stay here, families; singles and students alike.

The negative side of my experience was a bug outbreak. From day 3 of my stay until I left numerous insects invaded my room, despite the efforts of the staff to control it. However I have hope that this will be fully inspected and dealt with in the near future.

I stayed in a twin bed room which had air con and a lovel view. Despite the bugs, the room was clean and cleaned daily!

10/10

Exceptional

28 Oct 2017

Verified traveler

The stay at the hotel was really pleasant. The only reason that I gave it 4 out of 5 for room cleanliness is because there was a couple of days where I saw bugs crawling around the room.

2/10

Poor

19 Sep 2017

Patricia

Worst experience!!

Horrible hotel. Very old and dirty.

8/10

Excellent

23 Aug 2017

Anna

Close to the places we visited

Walking distance to almost all the places we visited in Manila. Had a great experience in this hotel except with the breakfast, offered only 2 choices. The smell outside the building stinks a lot need to wear a mask even the guards. We loved the swimming pool, clean and well maintained. Very nice view of the City grom yhe room. I would love to stay again if not for the unhealthy smell outside the building.

10/10

Exceptional

13 Aug 2017

mohammed r

Good hotel but poor of maintenance and self serve

The room was clean but unfortunately I wasn't given king size bed as per booking it's 2 single bed combined to look like a king size bed, air-conditioning system faulty as the a/c is not blowing cold air as it should. The hotel provided cups but there's no kettle nor free tea or coffee on sites. What's the purpose of having cups but not kettle nor tea or coffee.

6/10

Pleasant

08 Aug 2017

david

The hotel is a bit tired and in need of some general improvements, but the staff were very friendly and the location is good.

Partner

6/10

Pleasant

31 Jul 2017

david

Rooms were a bit tired, the aircon was very noisy and not very responsive. But the staff were very friendly and it's a reasonably good location.

Partner

8/10

Excellent

12 Jul 2017

Andrew

Mostly pluses

This is a comfortable hotel, well located, with a good pool.

10/10

Exceptional

23 May 2017

Rocky Scott

Great hotel

My fiance passed her interview and medical exam so I wanted her to celebrate in one of the best hotel very near the Embassy, so I booked at the beautiful Pearl!

6/10

Pleasant

02 May 2017

Verified traveler

first 2 nights had room on highway side so very no

first 2 nights had rm on traffic side so very noisy..the aircon did not work and they moved me across the hall where the rm got wifi and was quiet...overall though not bad

8/10

Excellent

30 Apr 2017

Eugene

Nice hotel, sketchy area

Came to this hotel, because of its location as size. I was hoping for it to be more of an american style hotel, but it wasn't. It was more of an apartment if anything. Bathroom was clean, living room and bedroom were huge, and the AC unit in room kept the room cool, while me and my family were out doing our thing. Breakfast was good. We didn't use the pool, because my daughter didn't want to swim. It was an overall decent place. The only thing i didn't like was the area it was located in. Its close to Robinson Mall, but on our walk there, you see lots of street vendors, and poor kids running around asking for money. Even tho you want to walk to your hotel because its close, you'd rather take an UBER instead. Also, there are a lot of KTV bars close by, which mean that there are a lot of hookers near by. It was awkward walking around the hotel with my 2 year old and 7 month, and watching old white men or Korean tourists taking their call girls to their room. Other than that it was ok.

8/10

Excellent

25 Apr 2017

Eugene Philip

Good value

Pretty good hotel. Close by to many fast food restaurants like Jolibee and McDonalds. The room was decently sized, and was able to accomodate a family of four. Wish the could atleast provided a crib. Internet was decent, not blazingly fast, but enough to get by. Bathroom was nice and clean, and showers were nice and hot. I did see 2 cockroaches crawl around the place. Now, let's talk about them elevators. Pretty slow, and no AC. I felt bad for the elevator attendants that have to sit in there all day.

8/10

Excellent

20 Apr 2017

Verified traveler

It's always been my experience when I book for a king size room they gave me a single bed made as a king bed, it's so hard to sleep when your back is lying in a merged bed.

4/10

Poor

11 Apr 2017

Martin

Needs updating

Worse part was breakfast. Full American, scrambled egg, toast & ham, juice. Thats it.

10/10

Exceptional

03 Apr 2017

Byron

Nice hotel with close restaurants!

Staff was friendly, pool was VERY nice. Gym had some pieces broke down but was still nice.

6/10

Pleasant

26 Mar 2017

travelor

Decent comfortable convenience

The hotel seem dated. The breakfast was ok, the \"American breakfast was one egg a little bacon and toast. For guy like me it wasn't filling.

10/10

Exceptional

13 Mar 2017

JOSHUA

A hidden gem in the center of Manila

Great location, accessible to public transportation , fast food chains and shopping malls. Staff are very friendly and helpful . The place need some renovation. Over all, stay there is great and will return and recommend to friends and family. Rooms are spacious and comfortable. Some rooms have great view of Manila Bay and the beautiful Manila skyline.they have gym, pool,

10/10

Exceptional

11 Mar 2017

don

relaxing with eager staff to please

pool has a great view with the view of manila and walking distance to the mall and local eating places down stairs.

6/10

Pleasant

09 Mar 2017

James

Elevators still a problem.

Only 1 working elevator, long waits for a packed elevator..
In room AC is old and barely functional. Hard to use the remotes.
Food selection in the in house restuarant is slim and prices are high.

8/10

Excellent

22 Feb 2017

Verified traveler

Home away from Home

We've been staying here off and on for over 15 years so it's like a home away from home to us. The Hotel Staff is outstanding and will go out of their way to meet your needs and make your stay comfortable. One staff member, \"Jim\" went out of his way to make sure we had the room we wanted, and when we requested an additional room for out niece and nephew, he found one a few doors down from us which made our stay even more enjoyable. We like the area as it's the real Manila, not the touristy version. There are a couple of convenience stores and small ma and pa restaraunts just across the street, and a large variety of street food which we find irresistible. There is a college right across the street so if you frequent the street food stands, look for the ones that have a lot of people in line as those are usually the best and safest.
I'm sorry to report that the hotel seems to be going downhill. The maintenance and upkeep is not there. Although the hotel is still very clean and comfortable, the whole hotel seems rundown and needs to be remodeled. So sorry to see this icon go the way so many other great Manila hotels have. Still, the staff makes us feel like family. They remember us when we arrive and greet us like old friends so we will probably continue to stay there in the future

4/10

Poor

11 Jan 2017

Verified traveler

Good and bad

The air conditioner in the room would not shut off and only had one speed, very high. However, at least I could control the temperature on it. The safe in my room did not work, even after two attempts by the staff to make it work. The internet kept going out and when it was in, it was slow at best.

6/10

Pleasant

20 Dec 2016

Verified traveler

The hotel seems to need some updating with the interiors and pool. The location is convenient with some attractions within walking distance like Luneta park and Intramuros. There are also malls nearby. I guess if you're looking at a few days stay and you're not too fussy then it's good enough.

4/10

Poor

16 Nov 2016

F reenee

Never again

Dissapointing. Bathroom leak. No hot water. No coffee pot. No comforter. Sheets only. Cable reception was snowy.

6/10

Pleasant

28 Oct 2016

colum

Hotel is on 9th plus floors.
One lift in operation so long ques (fall in line).
food in bar so so !!!.
checking in No smiles available.
lease friendly hotel staff I have used in php (been traveling php 4 years).

Partner

2/10

Poor

18 Oct 2016

Rommel

Poorly Mentained Hotel

Our hotel experienced was not good from the very start we enter the hotel, the parking building looks like an abandoned building, elevator to the hotel lobby is partially under maintenance, after our check in at the 9th floor hotel lobby, we were billeted at the 13th floor a very eerie floor, the corridor smells like it was an old hospital, when we enter our room, it smells like it was never been used for a year, the air conditioning unit is dilapidated, louver is missing and it's remote control not functioning well, it only respond to on and off of the unit. We think of transferring to other hotel, but we have already paid for our 2 nights stay thru your online booking, not refundable.

Family

2/10

Poor

04 Sep 2016

Verified traveler

Thankful it was only one night!

Lobby is nice, which leads you to believe the rooms will be nice. I am ok with old things, but not dirty/filthy/grimy! Our room was yucky, the bathroom was SO disgusting and no, they didn't have another room available. It was late at night so we didn't feel comfortable trying to find another hotel. Within the first five minutes in the room, I killed two cockroaches! We hung our backpacks in the closet-after spraying them with bug spray- in hopes the bugs wouldn't get in our things. We sprayed the beds with bug spray and didn't dare take a shower. We had just spent a couple of weeks traveling around Thailand and Cambodia, this was the most expensive hotel we stayed in and it was the dirtiest/grossest place we stayed. I was so thankful to check out in the morning! I would not recommend this hotel to an enemy!!!

2/10

Poor

31 Aug 2016

Tommy

Be afraid

From the outdated look of all the furniture (it may have been new in the early 60's) which wasn't the worst part, to the fact that the entrance we were taken to, of the hotel was in the middle of an alley with homeless people sleeping across the street, to the bugs scurrying everywhere when we got into our room.
Can not believe that Orbitz would allow a property this bad to be offered on its site

2/10

Poor

26 Aug 2016

Tommy

How did this average rating come to be?!?!

In reading previous reviews I had some expectations when it came to walking into this hotel. To say that it is \"dated\" is a HUGE understatement. Furniture, from the lobby (both on the first floor, and at reception), to the room were hold backs from the early 60's and appeared to have been bought at that time as EVERYTHING had stains on it and was showing signs of wear. When we finally got into the room, it had the feel of a totalitarian living space. Sparsely decorated, drab colors, and again furniture that showed it's age and use. Best of all, upon entering the restroom, it was infested with cockroaches (and not the small little baby ones either).
It was so bad we had to leave and go to another hotel, even after we had paid for this one. The hotel staff was less than accommodating stating \"well there are no refunds because you booked through a travel site\".
Pictures of the property are NOT what we saw at all.

4/10

Poor

24 Jul 2016

Net

nothing to comment good

no toilet bidet,
i request for a hair dryer but not available at the time i needed.
cockroach near bed lamp