Name: Cavo Orient Beach Hotel & Suites
Address: Kypseli, Zakynthos, 29100, GR

2/10

Poor

18 Aug 2025

Annabella Rose

We paid an extra fee to have a private pool, we soon realised there was a cctv camera in our pool area, myself and my boyfriend went in the pool and got a phone call to tell us to get out. When we tried to call them back, the staff cut the phone lines off. I have video evidence of the camera and my conversation with the staff with regards to breech of privacy. This is something that was extremely off putting. The man on the buggy was lovely, no complaints about him, also very helpful. The resort is deceiving and we were a 12 minute walk away from the main complex in our apartment.

10/10

Exceptional

16 Aug 2025

Jacob

A really pleasant hotel with amazing staff. We had a private pool and it was lovely for the kids to be able to dip in and out. The overall hotel facilities were good, the pool and beach bar were good. Having a small beach effectively to ourselves was also great. It's reasonably good for snorkelling.

The food was very good and plenty of variety on offer.

The only thing I did not like was that the property is some distance from a shopping area, so would suggest a car to people. Although there are plenty of trips and tours arranged by the excellent concierge at the hotel.

Leisure Family

10/10

Exceptional

14 Aug 2025

Tiffany

The staff were very nice and accommodating for my family since we were evacuated from our previous location due to the wildfires. I would definitely be coming back.

Leisure

6/10

Pleasant

06 Aug 2025

Rebecca

Didn’t have a good start to our stay here an error with our booking from the hotel or Expedia meant that we had to pay an extra €280 or lose the money we had already spent on our stay, at 10pm after a days travel and with 2 kids in tow we didn’t have much of an option. This took our stay over our budget so left a sour taste. Staff member on reception was sympathetic the management not so much.

The hotel is spotless and rooms lovely, small pool area as most rooms have a swim up room. View from pool/beach area is beautiful.

Food was great considering the amount of people they had to feed. Staff in food hall were really friendly and helpful. We did encounter 1 member of staff in pool bar during the day who was quite rude this was a one off.

The area is really quiet and out of the way. We had a car so could get to other places including better beaches. Would’ve got bored quite quickly if we were there with no transport and for longer than a couple of nights.

Despite the disappointing start we did make best of our stay and enjoyed the time we had at the hotel. We wouldn’t stay there again due to our experience and our older children got bored quite quickly.

If you are after a quiet and relaxing stay with lovely views this would suit but not our cup of tea.

Leisure Family

10/10

Exceptional

03 Jul 2025

nita

Nice hotel,friendly staff beautiful rooms

Leisure Family_with_children

8/10

Excellent

28 Jun 2025

Cosmina

Lots of options for breakfast, (we only included breakfast in our stay).
Rooms were cleaned every morning, spacious rooms.

Leisure Family

10/10

Exceptional

19 Jun 2025

Enrique

All good

8/10

Excellent

25 Sep 2023

Gregory

Zakynthos

The hotel was wonderful, the staff was great, the only downsides were that it is not easily accessible, and the shower never got much past cold.

Partner

8/10

Excellent

25 Sep 2023

Jenae

The property was really nice. In a nice and quiet area of the island. I do wish there were a few more dining options after 6pm other than making a reservation at the restaurant which you have to do the day before. Also the cleanliness was just ok, not terrible but not super thorough. Some of my towels and blankets had stains so I had to request new ones. I'm sure they'd been cleaned but it's just not comforting to see stains.

Leisure Self

2/10

Poor

12 Sep 2023

Aleen

Customer service 0. Staff and manager did not attempt to help me with any problems. Food was awful.
We got a private pool facing the ocean and it was blasting cold water nonstop making it impossible to even put your feet in the water. It was an ice plunge.
The rooms had a weird smell and extremely wet and humid. We would come back to the room and lay on the bed and it would be wet:

10/10

Exceptional

11 Sep 2023

Chris

Amazing beachside resort. The staff was amazing and friendly and the island is gorgeous. Will definitely return!

Self

10/10

Exceptional

18 Jul 2023

ilias

Great all around

Family_with_children

10/10

Exceptional

09 Jul 2023

Leah

Staff and hotel were great.. Expedia booking system is complete rubbish. It showed me a hotel on different island to flights, without any indication that we’d need to get a ferry. Our flights landed us at 10pm with our toddler and that meant we had to book a last minute hotel for the night, at midnight and then ferry at 7.30pm. Cost us a lot of money and made it a stressful start to our holiday

Leisure Family_with_children

10/10

Exceptional

13 Jun 2023

Verified traveler

High standard

The staff were incredibly pleasant and we had a room with the panoramic sea view which was beautiful. The buffet breakfast was an incredible spread and one of the best I have seen. They were even able to convert some of my USD to EUR which was very handy. The room clean was to a high standard on a daily business and it was very easy to get around from this location by walking to local restaurants or by quad bike. My only slight issue was the wifi in our room hardly ever worked which needs to be improved as we could not stream or send emails due to this.

Partner

10/10

Exceptional

15 May 2023

Theresa

The staff was very friendly and helpful. Shout out to the cleaning staff who put balloons in our room for our 1 year old daughter to play. She loved them. Super attentive of them.

Leisure Family_with_children

10/10

Exceptional

24 Sep 2022

Katherine

The staff are absolutely lovely. The hotel is really nice and modern. It’s super clean. The area is really nice and quiet and there’s a few nice restaurants near by serving fresh fish. Perfect setting.

Leisure Partner

6/10

Pleasant

09 Sep 2022

Verified traveler

People were friendly and helpful.
Bathroom smelled of raw sewage which could be smelled in the entire suite. Water leak in hallway potential slip hazard was present everyday.
Private pool faced public area one meter away, it was not private. Difficult to get to room without access for luggage. Cost of stay was significantly overpriced for value.

Leisure Family

10/10

Exceptional

25 Aug 2022

Stephen

Great location

Leisure Partner

10/10

Exceptional

24 Jul 2022

Charys Morwenna

The hotel is secluded from the busier resorts meaning it’s quiet and relaxing. The staff were very friendly and welcoming. The rooms were amazing and having a private pool as well as a main pool and beach was a game changer. It’s a little spot of heaven

Leisure Partner

2/10

Poor

06 Jul 2022

GOKHAN

Terrible hotel and management - Stay away.

After 10 hours trip we arrived midnight and the hotel didnt have room service. No problem…
We slept hungry and in the breakfast my wife wanted to take small plate of fruits to the room for our 18 months old baby. She asked permission from the staff and after 45 min waiting, she decided to come to room.
On the way staff was screaming that you cant take the food to the room etc. She said that if you want charge the room or call the police because my baby is hungry.
After all these argument i wanted to talk to manager and he was also so rude and telling me that hotel has the rules if you dont obey you must leave.. Then i explained him that they gave us wrong category of the room, dirty toilet, baby cot without mattress, and other mistakes and nobody was screaming in the middle of the lobby.

Finally they accepted fully refund and we left the hotel 4 days earlier.

Hotel has very strange management that has no idea what is the hospitality..
Unskilled staff, poor facilities and very rude manager combination creates the terrible experience.

PS** Pictures looks like fake. Typical not even 4 stars hotel.

Friends_and_family Family

10/10

Exceptional

25 Jun 2022

Domininkas

Highly recommend

Very good hotel, specially when you can compare with others

Friends_and_family Family

10/10

Exceptional

28 May 2022

Ondrej

Very helpful staff, beautiful view, very friendly waiters and bartenders. Its really nice place to relax. Only thing is the location. There is restaurant and shop nearby, but if you want go to explore the town a bit more then you need to take taxi (which isn't cheapest). On the other hand, they can arrange for you some trips and bus is already included the very fair price. I really did enjoy stay in this place and definitely could recommend!

Leisure Self

8/10

Excellent

03 Oct 2021

lailie

The staff were exceptional! They upgraded us for free. It was clean! The pool was cold and the cocktails were so so but overall so beautiful! The breakfast was also delicious!

Leisure Partner

8/10

Excellent

18 Sep 2021

Verified traveler

You have to call the front desk to adjust the AC

This place looks nicer in pictures and probably the idea was good.
The execution didn’t match the design.
Staff is OK. Free breakfast is OK.
Location is good.
But,
You have to call the front desk to adjust the AC.
That was mind blowing.

10/10

Exceptional

11 Sep 2021

alexandru marcel

Beach is very small but hotel is very nice

Leisure Family

10/10

Exceptional

15 Aug 2021

Xing

Super séjour familial pendant trois jours ! Rapport de prix et qualité de service sont au Rdv !

Friends_and_family Family

8/10

Excellent

26 Jul 2021

Verified traveler

That you can't flush toilet paper - please upgrade

Leisure Partner

8/10

Excellent

20 Jul 2021

Verified traveler

Friendly staff, nice rooms with almost private pools. On the beach. Private beach.
Only few restaurants nearby, so no much choice about food.

Friends_and_family Family

8/10

Excellent

07 Sep 2020

CHARLOTTE

Location location location

Beautifully positioned hotel with an amazing main pool area (with bar, snack bar and the most spectacular views).
To add to that, many rooms come with their own individual pools (but only a few of these have the view as well, so choose wisely - we chose not to have a pool but uninterrupted views of the pool and sea; individual pools would suit families with younger children)
Hotel is well kept, clean, friendly service. Only thing letting it down is the food; could be a lot better, but additional cost from B&B to half board worked out at under £5pp per evening meal (including a wine or a beer) so can’t complain toooo much.
Great for families or couples.

Friends_and_family Family

10/10

Exceptional

31 Aug 2020

Pablo

Great Hotel

Fantastic Hotel with amazing facilities and a great service
The view fro the main pool was amazing
Definitely recommend Cavo Orient to anyone

Friends_and_family Family

8/10

Excellent

10 Aug 2020

Verified traveler

Last Minute Change

Due to Covid changes in Spain we changed holiday to Zante. I have stayed in a few hotels over the Greek islands and this Hotel is excellent..
hotel room very clean.. and Bed was comfortable.. Air con was spot on
Pool was needed after hot days
however beds round pool were so uncomfortable.. wooden and you can only lie for so long
i feel they could have cleaned the pool terrace more.. tiles and tables were left dirty for a few days
however around pool directly was cleaned daily
we were half board... and due to Covid you cant serve yourself.. so staff struggled to understand us.. plus food wasn't very hot
also they struggled to control social distance.. this was down to customers and not staff... very crowded when serving food.. we walked out twice
food round pool area was much better
reception staff very friendly

Partner

6/10

Pleasant

09 Aug 2019

Verified traveler

Nice and clean room with good balcony. But Seaview included a view of roof in front of us.

Leisure Family

8/10

Excellent

10 Jul 2026

Nadjim

Nous avions pris une suite avec piscine partagée… la chambre sentais l’humidité … c’était horrible.
Sinon l’hôtel est bien situé et le personnel est serviable

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Ivano

Posizione ottime e personale gentilissimo

Partner

10/10

Exceptional

12 Oct 2025

Volker

Wir haben eine Woche im Cavo Orient gewohnt. Auffällig und positiv war die Freundlichkeit des Personals, wir haben und sehr wohl gefühlt. Das Zimmer hat unseren Erwartungen entsprochen. Das Essen, welches wir dreimal dazu gebucht haben war hervorragend. Unser Plan, Abends die umliegende Gastronomie zu nutzen ging leider nicht auf. Durch den Zeitpunkt hatten viele Geheimtipps bereits geschlossen. Ein toller Herbsturlaub ist leider schon wieder Geschichte.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Oliver

Sehr freundliches Personal, Sehr schöne gepflegte Hotelanlage, sehr gutes Essen- einziger Kritikpunkt ist, dass es mehr typisch griechisches Essen hätte geben können und die Auswahl beim Frühstück hätte breiter sein können. Die allgemeine Essensauswahl abends war jedoch sehr gut.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Matteo

Tutto top

Leisure Family

10/10

Exceptional

09 Sep 2025

Rainer

Hieno paikka suosittelen

Partner

10/10

Exceptional

04 Sep 2025

Margarita

Wir haben Ende August eine wundervolle Zeit im 'Cavo Orient Beach Hotel' verbracht in einer Deluxe-Suite mit eigenem Pool. Die ruhige Lage, nur wenige Meter vom Hotel entfernt, war ideal für einen entspannten Aufenthalt.

Die Suite war modern, bequem und stilvoll eingerichtet, mit einer großzügigen Terrasse und eigenen Pool. Der Service war tadellos: täglich wurde das Zimmer sauber gemacht. Das Personal an der Rezeption und in den Restaurants war immer freundlich und hilfsbereit.
Der Strandabschnitt war zwar klein, aber sehr gepflegt und das Meerwasser war kristallklar. Wir haben uns rundum wohl gefühlt und können das Hotel ohne Einschränkung weiterempfehlen. Wir kommen gerne wieder!

Leisure Partner

10/10

Exceptional

08 Aug 2025

Maria

We enjoyed a lovely stay at Cabo Orient. The service was wonderful, and people there were really sweet. Both me and my boyfriend had some difficulty experience with some teeth issues and my foot, and the waiter who came to help me with my foot was really sweet and helpful. The driver of the golf car was really nice and always helped us no matter what, which we really appreciated! In the end everyone was really sweet and we enjoyed our time a lot.

Partner

10/10

Exceptional

27 Jul 2025

Jorge Augusto Antonio

Les gens, l'equipment, l'emplacement et la cuisine sont tout simplement parfaits.

Leisure Partner

6/10

Pleasant

19 Jul 2025

Ali

Würde ich kein zweites mal buchen. Für Familien komplett ungeeignet

Leisure Family_with_children

10/10

Exceptional

10 Jul 2025

Erika

Besonders die Freundlichkeit des Personals ist einzigartig hoch.
Ein WC bei der Strandbar wäre noch fein.

Leisure Family

8/10

Excellent

04 Sep 2024

Karine

Très bel établissement et personnel très, très accueillait. Un grand merci à Kiki pour sa gentillesse et ses petites attentions. L’accès direct à la mer est un plus. Très belle chambre. Juste un petit bémol me concernant : j’aurais préféré que les WC soient complètement fermés.
Je recommande cet hôtel.

Leisure Family

8/10

Excellent

10 Aug 2024

Giuliano

Posizione tranquilla, pulizia buona, da migliorare i lettini in spiaggia.

Leisure Family_with_children

10/10

Exceptional

03 Aug 2024

Dietmar

alles ok

6/10

Pleasant

16 Jun 2024

guenhael

Déçu

Un peu deceptif... tout d'abord mal fléché car on arrive sur l\"annexe!...
Apres celna est
mieux sans etre waouh pour le prix...
restauration basic ,douche avec 9u’ écoulement difficile.

Partner

8/10

Excellent

11 Sep 2023

Stefan

All good

Leisure Partner

8/10

Excellent

17 May 2023

LUIS

The hotel is very comfortable, well maintained and we enjoyed our stay a lot. Staff is quite kind. Breakfast (included in our case) was very good. However, dinner options we had were poor; mostly pizza and pasta; this is unacceptable, given the level of the hotel and the fact that it is located in a country with great and healthy food.

Leisure Partner

10/10

Exceptional

25 Sep 2022

Murat

Ein sehr sauberes und gut gelegenes Hotel. Das Deluxe Zimmer mit eigenem Pool war einfach atemberaubend. Die Deluxe Zimmer waren ca. 200m vom Hauptgebäude des Hotels entfernt, was aber kein Problem für uns war. Es fährt ein Shuttle, falls man nicht zu Fuß zum Hauptgebäude laufen möchte.

Das Frühstücksbuffet war sehr vielfältig und mit immer wechselnden Gerichten.

Sehr freundliches Personal und auch die Zimmerreinigung war hervorragend.

Das Hotel ist nur zu empfehlen !

Leisure Partner