Caravel Zante

Greece , Zante-Zakynthos
TSILIVI, Planos
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20 reviews shown

10/10

Exceptional

19 Oct 2019

Verified traveler

The staff are very attentive, from welcoming you at the hotel door when you arrive and waving goodbye when you leave to the swift service at meal times, taking empty plates quickly & making sure your glass is kept full. Staff are very friendly and do their best to cater to your every need.

Leisure Partner

10/10

Exceptional

14 May 2019

Gitali

Planos

Lovely hotel right on the sea. Beach not great nor the surrounding town but zante is a beautiful island and should be explored

Partner

10/10

Exceptional

23 Jul 2018

Rob

5 star review

Beautiful hotel. Staff was amazing. Location was stunning. Breakfast was good, but went out for most dinners so could not judge dinner. Staff were very polite and attentive. 5 star experience. Would definitely come back!!!

Partner

10/10

Exceptional

13 Jun 2018

Verified traveler

Amazing hotel and service

Amazing hotel, with very modern facilities and great service! Beautiful views and surrounding area. Close to town to walk to good restaurants. Such a fun stay would highly recommend it!

Partner

6/10

Pleasant

03 Oct 2016

Neil

nice hotels no kettle

Nice hotel needs a bit of tlc, good location no kettle in the rooms so if you are up before breakfast or awake after the bar closes you are unable to get a drink

Partner

8/10

Excellent

27 Sep 2016

trev

Nice hotel adjacent to beech

Hotel consists of many separate blocks of accommodation. We were in main block on top floor with partial sea views. Room adequate with small balcony but perfectly ample for two guests. Food was very good especially the breakfasts with an excellent choice. Dinner was okay but desserts tended to be repetitive. Without exception the food was not hot enough and microwaves were provided to reheat it. Wine and beer were self service and help yourself too as much as you wanted.
The staff without exception were excellent. Efficient and helpful with a smile. Couldn't fault them.
Free WIFI available which was fine in the reception areas and patio area but was patchy in the bedrooms. Sometimes okay but usually not.
Location was excellent. Literally right next to beach (which unfortunately was extremely narrow) and general shopping began just outside the hotel entrance. Main shopping in Tsivili was about 15 minutes walk away. However all shops were much of a muchness. Great mini golf course on road into the town. Recommended.
Excellent bar staff in both pool and main bars with a great selection of free cocktails.

Family

2/10

Poor

26 Sep 2016

Verified traveler

Shocking customer service!

On arrival we were informed that there was no room for us due to very recent flood damage because of rain. We had family already staying in the resort and they informed us there had been no rain since they had arrived - six days previously!?! The hotel also claimed that no one was checking out the following day. Yet on the following morning when I visited the hotel (to see friends we had travelled with and had intended to stay with) I witnessed at least 8 people check in!?! The hotel were quite happy to lie to my face twice!?! I am appalled that Expedia allows it's customers to be treated this way!

6/10

Pleasant

25 Sep 2016

Martin

Great position with good views from pool area

Reception staff were really nice,and very helpful. Food was ok but they could have done better.
I appreciate that they were dealing with different nationalities with the food but it did let the hotel down.
Pool area by the hotel really nice and food/drink available all day.

6/10

Pleasant

24 Sep 2016

Verified traveler

No rooms

We got there as two couples only to be told there was one room only and they were moving to another hotel. This was due to water damage but we were told by guests there had been no rain!
They moved but there were no rooms for us at their hotel and after many attempts were were moved to their hotel which was great

6/10

Pleasant

23 Sep 2016

Nice hotel, lovely staff

Relaxing holiday, staff worked hard and couldn't do enough to ensure you had a great stay.

8/10

Excellent

22 Sep 2016

Verified traveler

Great Value for Money

Great place for families, especially families with small children

6/10

Pleasant

22 Sep 2016

Verified traveler

Hotel close to the beach and town facilities.

Stayed for one week on an all-inclusive package.
Reception welcoming and friendly.
On arrival lift not working, so had to carry bags up two floors, no help offered, could be a problem if your not able. Towels offered for beach but when we asked for them they had all gone.
Had a little problem with Room offered but soon resolved and changed rooms the next day..
Hotel a little dated, entertainment nothing exciting (if you like Bingo, Quiz night, Karoke !) not my taste.
Restaurant offers a good selection of foods for all, but more fresh fruit and vegetables would have been nice.
Situated by the sea, garden area private but after you will have to pay for the sunbeds along the beach outside.
Close to all amenities for shopping and visiting bars etc.

6/10

Pleasant

19 Sep 2016

Verified traveler

Good hotel on the beach

Nice hotel in a good location. Ideal for families with kids. Although food selection was good, we were expecting more of the local dishes. Big minus - no place to sit outside without inhaling smoke from the cigarettes, even a little eating area outside was full of smokers so no option to eat outside. Overall, would still recommend but wouldn't give more than 3 stars.

8/10

Excellent

10 Sep 2016

Annie

Nice hotel and close to the beach and town

Nice clean hotel with friendly staff. Food was good and always hot with staff refilling when low. Only downside was maybe can get a bit boring after 1 week.

Beach just a few steps from the hotel. Nice and clean but you would need to pay for sunbeds.
Went out most evenings as entertainment bit boring..overall would recommend hotel and location

8/10

Excellent

02 Sep 2016

Verified traveler

Family hotel on the beach

Stayed here with my daughter and 6 yr old granddaughter August 2016 friendly helpful staff clean rooms good food entertainment could have been better location excellent close to shops and 15 mins to airport.

8/10

Excellent

08 Aug 2016

Chen

Very nice hotel. Great beach.

Very nice hotel, great and diverse food. Lovely pool area and beach. The all inclusive was wonderful, especially the food, beverages and ice cream at the bar in the pool area. Great experience! would love to come back.

Partner

8/10

Excellent

06 Aug 2016

Verified traveler

Hotel for families

It was an all-inclusive hotel. Had a good variety of good throughout the day. I recommend this girl more for families and those who are just interested in staying in the local area, without much site seeing. The restaurant service was very good.
I thought it was located in Tsilivi Beach, but actually a bit further. But walkable. The beach by the hotel had too many rocks. Better to walk towards Tsilivi.

Family

8/10

Excellent

25 Jul 2016

Catalin Nicus

nice place

it's very nice place

Family

6/10

Pleasant

25 Jul 2016

nay

Not a 5 star hotel

the food... The food What can I say. Awful! I don't understand how anyone could physically eat there, the most bland tasteless food I've ever tried, everything tastes the same, I personally love Greek food so I thought I couldn't go wrong, I was wrong. There was absolutely nothing Greek about the food, it was a school canteen not a restaurant. we ended up eating out every night and just about stomached the breakfast. The hotel its self is very nice and so are the staff, the rooms are tiny, we upgraded to a superior room with garden view. We had a tiny room with view of the top of everyone's air con machines, which were blowing out a Ton of heat!! I did manage to get moved but the rooms were nothing like the picture showed while booking. The pools are great, the settings are gorgeous, great views. Plenty for kids to do. But couldn't return because of the slop in the canteen

6/10

Pleasant

17 Jul 2016

Soran

The hotel had no internet as they discribed free ?

There was no security at hotel ? Anybody could walk in , the car park was always full during the day because I think it was open to locals to park for money.
I will not use this hotel again unless they fix all this issues , they had best food very nice and that was the only good part otherwise nothing good.