Name: Karras Grande Resort
Address: Tsilivi Planos, Zante, 29100, GR

Karras Grande Resort

Zante-Zakynthos · Greece

20 reviews shown

8/10

Excellent

07 Aug 2026

Kathleen

Generally a good holiday experience first time in Zante Ok For families. Not far to walk to beach and local entertainment and restaurants. No problem with staff

10/10

Exceptional

09 Jun 2026

Chloe Lisa

We loved our stay at Karras Grande Resort! Right from checking in the staff couldn’t do enough for us. There was a little confusion at check in which was nobody’s fault, but the lovely staff upgraded our room for the following nights as a gesture of good will when we spoke to them after our first night. They are genuinely such kind and warm hosts!

The breakfast spread is incredible with so many options and more staff than I’ve ever seen at a breakfast ready to help if you need any assistance.

The resort has a really friendly vibe which is enhanced further as most guests spend time at some point in the day on their balconies overlooking the 2 pools - we enjoyed sitting and listening to the different languages float around.

Our daughter loved the kids pool and how kind the staff were with her, something we found throughout Tsilivi too!
We had the best time and we will definitely come and stay again.

Both rooms were clean, spacious and stocked with necessities. They have wonderful staff - from the manager to the cleaning staff, great food, definitely family friendly and amazing entertainment and amenities. Highly recommend!

Family_with_children

6/10

Pleasant

02 Sep 2025

Helen

We stayed for 2 nights at Karras Hotel. We do not recommend this hotel to anyone who plans on resting and enjoying their room & amenities.
Our room had several issues:
- water from the main drain in the bathroom was constantly backfilling after showers and flooding not only the bathroom but also our room. We had to move our things around and put down towels to prevent the water from ruining our things.
- leaking pipping under the sink, all our towels were wet with dirty water
- phone in room not working
- supporting mirror in bathroom loosely fixed to the wall, can easily fall and hurt someone or break the main mirror

We notified the staff of some of these issues during our stay, we could only temporarily have another room to shower and come back to our original room.
When we checked out we notified the staff of all these issues and they didn’t write down any of these problems.

The only positives:
- price point
- location

4/10

Poor

06 Jun 2025

wez

The hotel advertises a sauna, but you cannot use it due to the refurbishment.
The floor in the room was full of stains and full of hair in the batbroom. Definitely hasn't been cleaned.

6/10

Pleasant

10 Sep 2024

Sheldon

Stayed here August 24. Had the surprise of 49 euro resort tax for being a 4 star hotel. I wouldn’t say it was 4 star, more like 3 at a push.
The hotel is located on the edge of town.
I stayed here bed and breakfast but I wouldn’t do that again as you have to wear wrist band anyway and it’s not nice being around the pool watching everyone get inclusive drinks and general prices of 16 euro per 2 drinks is expensive.
Staff quite rude and not helpful, I.e had to complete all check in paperwork by self.
Pool table not level and has queues with no tips.
Pool is shaded in morning and late afternoon. Good luck getting beds as it’s allowed to put towels out very early here.
At breakfast had to wait for tables to become free and also very crowded. Had to wait for cups and plates to be cleaned as well as fresh food being brought out.

Leisure Family_with_children

4/10

Poor

02 Aug 2023

Adam

Perhaps my expectations are too high.
AC hardly worked, when it did it had to be on Max and was LOUD, room floor was dirty, shower wouldn’t close, basin leaked, shower gel dispenser wouldn’t stay on the wall, shower head done whatever it wanted, water was salty(!!!!), there was a safe with no access to it, bed was hard, pillows were either like a rock or like a sponge, iron had no ironing board, bathroom drains smelt of eggs. Only good thing was the gent at reception with glasses, very approachable and kind.

Leisure Self

10/10

Exceptional

22 Sep 2022

Linda

Return visit

Another great stay at Karras Grande Stayed bb this time.plenty to choose from. We were upgraded on arrival Very much appreciated.
All staff pleasant and very helpful. Would recommend and would stay again.

Partner

10/10

Exceptional

24 Aug 2022

MARSELA

…

Leisure Family

8/10

Excellent

19 Sep 2021

Lois

Lovely hotel with a choice of 3 pools, not far to a beach and the perfect location for local bars and restaurants on the doorstep.

Partner

8/10

Excellent

13 Sep 2021

Debbie

A brief stay ....

Stayed for 1 night so didn't use most facilitates or dining areas but nicely appointed room and lovely helpful reception staff. I would stay again!

Partner

4/10

Poor

01 Sep 2020

Jackie

Hotel in need of work

Very basic hotel in need of work. Storage space had musty smell. Towels very worn and stained. Breakfast awful.
Good location

Friends_and_family Family

10/10

Exceptional

01 Aug 2019

Verified traveler

It was a lovely central place to stay extremely clean and friendly .food was really good .the only thing i could say is night time entertainment could be better.this is not a critisim just a friendly comment .would most certainly be going back and recomend the hotel to friends .we are going back in september

Leisure Partner

6/10

Pleasant

30 Jun 2019

Verified traveler

Nice looking hotel,
Good facilities
However maintenance issues let it down.

Shower not workung correctly temperature hot and cold.
Toilet not flushing properly.
Hairdryer cutting out every 30 seconds.

Minor repairs that could be easily rectified but seem to be ignored.

Leisure Partner

10/10

Exceptional

27 Jul 2026

Malin

Var där med min bästavän och vi trivdes otroligt bra! Vi valde att endast ha frukost på hotellet och kan verkligen rekommendera det då det finns många bra restauranger runt hotellet.

8/10

Excellent

28 Sep 2025

Hannu

Aamiainen monipuolinen, varsin ruuhkaisaa ja ahdasta, vaikka sesonki alkoi jo loppumaan.

Partner

8/10

Excellent

11 Jul 2025

Jean Pierre

Séjour agréable dans l’ensemble

La chambre était spacieuse, confortable et très propre, ce qui a largement contribué à un séjour agréable. Un grand merci à Liliana, la femme de chambre, toujours souriante, polie et très professionnelle. Grâce à elle, la chambre était impeccablement entretenue chaque jour.

Les espaces communs de l’hôtel étaient également bien tenus et agréables. Le petit-déjeuner, bien que minimaliste, couvrait les essentiels sans offrir de variété particulière.

Un accueil plus chaleureux et souriant de la part du personnel aurait certainement amélioré l’expérience globale.

Enfin, il est important de noter que certains autres clients manquaient parfois de courtoisie ou de discrétion, ce qui peut nuire à l’ambiance générale. Bien que cela ne soit pas directement imputable à l’établissement, cela influe tout de même sur la qualité perçue du séjour.

Dans l’ensemble, un établissement convenable, propre et fonctionnel, avec une marge d’amélioration du côté de l’accueil et de l’atmosphère générale.

Partner

6/10

Pleasant

14 Oct 2024

Fabian

Sunt convins ca pe viitor tineti cont de faptul ca o locatie curata oferă satisfacție clienților.

Leisure Family

4/10

Poor

29 Jul 2023

Roberto

La sera appena arrivati ci siamo resi conto che l'area condizionata non rispondeva ai comandi. Due opzioni o accesa a 20 gradi o spenta. Segnalato subito nulla è cambiato nei 7 giorni di permanenza. Hotel due stelle

Leisure Partner

8/10

Excellent

19 Aug 2022

Nina

Sehr saubere Zimmer und super Lage

Leisure Partner

8/10

Excellent

01 Jul 2021

Agapi

Η διαμονη μου ηταν καταπληκτικη μου αρεσε πολλη δηλαδη η συνεργασια με τους ανθρωπους ηταν αψογη και θα ηθελα να ξαναπροτιμησωω το site αυτο βασικαα!!

Partner