Azure Resort & Spa Ex. Mediterranee

Greece , Zante-Zakynthos
ZANTE TSILIVI PLANOS, Tsilivi Planos
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100 reviews shown

10/10

Exceptional

01 Jun 2026

Monica

The resort was lovely, the staff was awesome. We went during low season so it was pretty quiet, we met a lot of really nice people.

Family

8/10

Excellent

30 May 2026

Angela

Wilkin was our server Nokia restaurant. He was always attentive and had a warm greeting. The
Ribeye, roasted potatoes with pesto sauce, and side house salad. Spinach ravioli with white sauce. Solid 8 on meal. 10 on server. Kimberly and Axel at Chill & Grill were so sweet. Very courteous and accommodating. The wings, burgers, onion rings, and Ceasar salad was a good lunch option. Drinks were flowing. 8/10
Room service was ordered on the third day in advance. Arrived on time. Ceasar salad. Salmon with mashed potatoes and veggies. Cheesecake had strawberry and sliced grape with sauce on it. Not mentioned on menu. Overall 7/10. Breakfast was always good. Made to order omelets, fresh juice, some sort of meat (bacon, sausage or hash), plantain, peas and rice and an assortment of fruit. Francisco was our server multiple times and was always kind and offered great suggestions when asked. A few suggestions would be not to have electrical equipment going before 0800 in the mornings. We weren't able to sleep in. Power outages 3x. Rooms need to have microwaves and the refrigerators need to have bottled water as a stocked selection. . I had to purchase Chrisal water at the gift store for $5 US and $8.50 for one bottle of Evian. Also, no entertainment was provided or advertised and excursions were limited due to multiple ATV breakdowns. Won't be fixed until June. Overall 7/10

Family

4/10

Poor

27 May 2026

Gary

The hotel was great. Nice rooms, nice hotel layout. Aaron, Axel and Wendy and others were extremely friendly and likable. Beach is awesome.

However, the front desk staff leave a lot to be desired. NON HELPFUL, ATTITUDE BOARDING ON DISRESPECT AND A REALLY COULD CARE LESS DEMEANOR. NEVER HAD THAT TYPE OF EXPERIENCE BEFORE. I WOULD NOT GO BACK OR RECOMMEND THIS RESORT TO ANYONE. SEVERAL PEOPLE WE SPOKE TO THERE FELT THE SAME WAY.

Partner

10/10

Exceptional

27 May 2026

Keyara

10/10 resort. Enjoyed my entire stay there, would 100% return again. The only issue we had during our stay was the wifi in our room didn’t work. Other than that all the hotel staff were amazing.

Partner

2/10

Poor

26 May 2026

Gracious

I didn’t have a good experience with the concierge, Luis. He was stubborn and didn’t give us accurate information we were misquoted on a few things. Another issue is that they don’t spray or treat for mosquitoes, and no one tells you to bring repellent, which felt misleading.

Luis also pressured my husband and me to use an unauthorized vehicle for horse riding. When we asked what would happen if something went wrong, he avoided the question and kept saying that if we didn’t go, we wouldn’t get our money back. Overall, it felt very unprofessional and uncomfortable.

Partner

10/10

Exceptional

24 May 2026

Lianet

Mi estadía en Azura Beach Resort fue simplemente espectacular de principio a fin. Honestamente, ha sido una de las mejores experiencias que he vivido en un hotel en Costa Rica. Desde el momento en que llegamos, nos hicieron sentir especiales, bienvenidos y completamente relajados. El ambiente del hotel es hermoso, tranquilo y perfecto para desconectarse y disfrutar cada segundo.

La comida fue absolutamente deliciosa todos los días. Cada restaurante tenía opciones increíbles, todo fresco, bien preparado y con una atención impecable. Se nota la dedicación y el esfuerzo que ponen para que cada huésped tenga una experiencia inolvidable. Todo estuvo mucho mejor de lo que imaginábamos.

Pero lo que realmente hizo esta experiencia única fueron las personas. Quiero agradecer especialmente a Axcel, Wendy y Christian por hacer nuestra estadía algo fuera de otro mundo. La atención, la amabilidad, el cariño y la energía con la que nos trataron fue algo que nunca había vivido en otro lugar. Siempre atentos a cada detalle, siempre con una sonrisa y haciéndonos sentir como en casa. Personas así hacen toda la diferencia y definitivamente son parte de la razón por la que este hotel es tan especial.

Nunca me había sentido tan cómoda, feliz y bien atendida en un resort. Cada día superaba al anterior y realmente lograron convertir unas vacaciones en recuerdos inolvidables. Se nota cuando un lugar tiene personal que trabaja con pasión y que le gusta lo que hace.

Partner

10/10

Exceptional

23 May 2026

russell

Awesome staff everyone was so nice

Partner

10/10

Exceptional

21 May 2026

Kevin

Chill place and amazing staff

Partner

10/10

Exceptional

18 May 2026

Mya

The staff were absolutely outstanding. All the bartenders, front desk, customer service, and cleaning staff were phenomenal. Food was great as was the pool and the beach was always clean and kept nice.

Partner

2/10

Poor

14 May 2026

Jose

La administracion no fue nada professional ni comprensible debido à la situation que presentamos en cuanto al clima donde esta situado el hotel y mi esposo se emfermo por el calor y la humedad que hay y le dio una alergia muy grande que no respiraba, le notificamos al hotel y nos negaron el refund de las noches restantes que nos quedaban osea fue fatal , llamamos à la persona encargada y nos dijo que no nos devuelven el dinero. Que mala experience hemos tenido en ese hotel

Partner

10/10

Exceptional

14 May 2026

Deborah

Every staff member was very personable.

Friends

4/10

Poor

06 May 2026

Jose Rafael

Overall my wife and I made the best of it and enjoyed; however we will never return to this resort. The good was really the staff. They work very long shifts - you might see the breakfast server as the bartender in the evening. Most of the staff were friendly and helpful.

Now the bad…We saw on the site that there was construction at a neighboring resort; however they start early and work until late. The construction could be heard all day long - even during the massage with music on. To add insult to injury - they began construction in a room 2 doors down from us last few days we were there. It was so loud we couldn’t even hear the tv so we spent last few days outside our room which was fine with us as we like to be outdoors but returning to the room was miserable. Our last night, we finally asked to switch rooms. The client services manager said would have to ask general manager. All they did was not respond until the work day was finished so they could say oh no need work is finished. Would have been an easy fix - just another room for 1 night and half day but they chose to handle in poor service manner. The rainfall shower head sprayed in all directions due to the water mineral deposits blocking. The walk to the rental car is completely dark, trees and bushes etc were not well maintained. After the construction was complete - we could hear rodents on the roof all night - wife had to turn on soothing sounds to drown em out.

Partner

8/10

Excellent

03 May 2026

Chris

Construction was a bit annoying

Partner

10/10

Exceptional

02 May 2026

robert

The property is modern and well maintained. The staff was very helpful. The restaurants and food were very good. Plenty of beach chairs. Would definitely return!

Family

10/10

Exceptional

28 Apr 2026

Kathryn

Everyone was so great there! We had amazing food and just a wonderful time!

Partner

6/10

Pleasant

26 Apr 2026

Luis

The rooms needs some update (rusty appliances or loose faucets). Also the noise for some work been done is too loud

Partner

6/10

Pleasant

26 Apr 2026

Manuel

Food was great and definitely made the experience better. There was lots of hammering and construction going on so that made the stay not so relaxing. Seemed difficult to get towels, they never answer front desk phone and the hot water is hit and miss. Property is nice, beach access was easy and the pools were clean. Area is remote so arrange transportation before arriving as the property is 2+ hours away from Liberia Airport.

Partner

2/10

Poor

25 Apr 2026

Rebecca

The meals were average at best, nothing memorable. The room was clean but not well stocked. The furnishings were old (curtains torn and dirty), mismatched cups with chips and stains. Only one of everything in a room for two people so we had to ask for the second coffee cups etc. the one plus was the water dispenser in the room that served hot, room temp and cold water.

Family

8/10

Excellent

19 Apr 2026

Luis

La comida excelente mis felicitaciones para los chef , playa excelente, trato de los trabajadores bueno , creo que solo le falta un poco de confortabilidad a las habitaciones, por lo demás se lo recomiendo .

Partner

2/10

Poor

17 Apr 2026

ADRIANA

Desde momento que llegamos tuvimos un trato muy diferente en comparación con los extranjeros, en la recepción un trato tosco y poco informativos, en el restaurante demasiado tiempo espera para ser atendidos y las bebidas nunca llegaron algunos de los saloneros nos ignoraban como sino nos vieran, no había agua embotellada para los nacionales, el control televisor no funcionaba tratamos reportarlo a la recepción donde normalmente se reporta y el teléfono tampoco funcionaba cuando fuimos nos indicaron que no era con ellos sino con el área administrativa hacia donde nos dirigimos y nunca atendieron la solicitud.

Family

10/10

Exceptional

14 Apr 2026

Yvonne

It was an amazing place! We loved the pools, the food and the ambience. Staff were amazing too only had one or two that were inattentive or didn’t want to help you. Our room was incredible. Just beautiful. Water machine, espresso machine. We loved it!

Partner

10/10

Exceptional

12 Apr 2026

Anna

Overall the place was great, great people and very well organized. The only beef I have is that the AC in the rooms were poor and the property needs an ATM. Otherwise, I loved my stay, the food and the pool!!!!

Friends

8/10

Excellent

10 Apr 2026

Alexander

The overall stay was great. The main bar had great service. We experienced poor service at the upstairs restaurant. The waiter was rude. That my only complaint

Partner

10/10

Exceptional

03 Apr 2026

Kaitlyn

Absolutely loved our stay here! Staff are beyond kind. Property is beautiful and natural. Rooms are large and contain everything you need. Samara is beautiful and offers a wide range of activities to do off the resort. Such as side by side rides, horseback riding, day excursions, scuba diving, and lots more!
We planned a lot of them at the excursion desk upfront with Luis, he was wonderful. At the front desk of the hotel Diego, Donovan and Josue always were there to help with any and everything. Food was always great, Kenneth,Burner,Donny and Alonso were always there to help at the chill and grill and other restaurants. The spa is a must visit, I had a deep tissue massage from Celenie and it was much needed after scuba diving (use Samara dive school and meet 5 minutes down the beach!) the gift shop on site is so convenient, even offering shipping for coffee and chocolate, this was Josie, Eli, Maikol, and Marco to thank for that and also recommending all the best local snacks.10/10 resort

Family

4/10

Poor

02 Apr 2026

Katarzyna

Upon arrival, the front desk was disorganized and not customer service oriented. We were simply asked for a $200 security deposit with no explanation of hotel amenities—no Wi-Fi details, brochure, or map. The hotel appears poorly managed and understaffed, and some staff members do not speak English.When we were escorted to our room, we immediately noticed issues. The bar fridge was not stocked, and the floors were still dirty from previous guests. We had booked an ocean view room, but the view was extremely limited—this should honestly be labeled as a “partial ocean view,” as the advertising is misleading.While the resort itself is small, quiet, and the property is visually nice with beautiful sunsets, the room had serious cleanliness and maintenance problems. The towels were dirty, yellowed, ripped, and had makeup stains. The glasses had visible lipstick marks. The sliding door did not close properly, leaving a gap that allowed bugs inside. The blackout curtain initially didn’t work, and once fixed, we saw it was heavily stained and possibly moldy. Although we reported these issues right away, it was disappointing that the room had not been properly cleaned to begin with. We were also locked out of our room multiple times due to malfunctioning key cards (the door lock batteries had to be replaced). The safe didn’t work and required maintenance to reset it. Towels were not replaced daily, and the shower had low pressure with barely warm water.

Family

10/10

Exceptional

01 Apr 2026

Wendy

Hermoso hotel para solo adultos ubicado frente a la playa. El hotel tiene 3 restaurantes a la carta, el desayuno es muy completo, y el bar de la piscina es muy ameno con excelentes cocteles y comida. Todo el personal es muy amable. Viajé con mi esposo y lo pasamos súper bien.

Partner

10/10

Exceptional

22 Mar 2026

Marykate

The hotel room was spacious and clean. The property is clean, well-decorated, and we felt very safe. The staff was very friendly and appreciated a friendly conversation. Many of the staff recognized my partner and me and remembered our drink orders. The pool is absolutely beautiful and well-maintained, but we wish there were more pool chairs with umbrellas, as the sun is very intense. The beach is gorgeous with safe swimming access, which was a huge plus. The restaurants were great, but we were unsure about how to access the Nikoa restaurant and pool. We only stayed a week, and we thought that if we stayed longer, the food options would get old, which was why we were trying to figure out the other restaurants. The Nikoa pool and restaurant seemed like a super-nice, new part of the property that was hardly used at all. We also attended the free yoga classes on-site at the hotel, and the instructor was excellent. However, the hotel gym was old, dirty, and had no AC, which was crazy considering it's over 90 degrees every day. Overall, we would definitely stay at this hotel again. We felt we got a lot of value for what we paid!

Partner

4/10

Poor

22 Mar 2026

Tammy

Great potential, but major issues across the board.
Our room had a strong, unpleasant odor that came and went throughout the day, which made it uncomfortable. The door lock also broke twice during our stay, and one repair took about 30 minutes due to staff having issues with their equipment/WiFi.
The all-inclusive experience was disappointing. Food quality was below average, and every day they were out of something—ranging from basics like orange juice to even chicken. That level of inconsistency is frustrating when everything is supposed to be included.
The amenities were also lacking. One of the two pools was consistently cloudy and unusable, outdoor furniture was often dirty, and there was a shortage of pool towels.
On top of that, the power flickered frequently and went out completely at least twice a day, even if only for a few minutes.
Overall, this property has potential, but there are too many operational and maintenance issues to justify the cost. Significant improvements are needed before I would consider returning.

Friends

6/10

Pleasant

20 Mar 2026

Casey

This is definitely a resort that caters to an older and less active clientele. Other than the pool there are no \"activities\" to speak of on the resort, other than tennis courts that are a 1/4 - 1/2 mile walk away from the main area. They were also short on pool chairs, so if you don't get there early you might not get one.

The food was \"good\", but the options are very limited. Only 3 Lunch/Dinner restaurants and 1 Breakfast buffet. If you want food during the day you'll have to get it from the Pool Bar or flag someone down at the Main Bar. As for the bars, they don't open until 12pm and EVERYTHING shuts down promptly at 10pm. If you're looking for anything to do after that it had better be in town.

The rooms were nice, but the water in the shower/tub/sink never got HOT and the room never really got cool enough to sleep comfortably.

Overall, it was a very pretty resort, if not a little overpriced, and definitely for people at a slower pace.

Partner

10/10

Exceptional

19 Mar 2026

Hannah

The employees were very personable. The food was excellent. The swim out room felt very high class and the design of the resort was beautiful. The pool was awesome!

Partner

8/10

Excellent

15 Mar 2026

Jean

Every staff member was attentive and welcoming. Room was large and very comfortable. All dining experiences were delicious with many options. Extremely positive experience for first vacation in 20 years!

Friends

4/10

Poor

15 Mar 2026

Donald

Bar and restaurants service was verypoor incompétent staff but food was good,it take forever to get seen by the water or barman and alcohol was cheap generic brands. With a 2 night réservations they need to fix our AC 3 time and no water bottle available

Partner

8/10

Excellent

13 Mar 2026

Deborah

Overall, the resort was amazing. I’ll start with the positives. It is a small, adults only resort. No line-ups, quick service, easy to navigate, etc. the rooms are large and spacious, with the toilet in a separate area on its own (nice feature). The AC worked great, there was a water machine in the room, and the balcony was spacious as well. One bartender in particular (at the pool bar) was amazing. When we tried to tip him separately, he wouldn’t accept it and put it in the tip jar saying, “We are a team.” The beach is nice and only a 30 minute walk into Sámara (cabs are available too). A few minor annoyances…the food options were very limited and the food was hit or miss. Some days it was really good and other days it was just meh. The room wasn’t completely cleaned every day - we couldn’t rely on coffee or fridge being replenished, and glassware wasn’t cleaned regularly either. Many workers only spoke broken English and didn’t understand us. Hindsight, we should have used a translation app. Finally, there was not a monkey to be seen. That was probably the most disappointing for us lol. Despite that, it was an amazing vacation.

Partner

8/10

Excellent

07 Mar 2026

Debbie

Our garden room was perfect, with lots of space inside and on the balcony. The beach and resort amenities were great, with good options available for food and drinks. The staff were very pleasant. We really enjoyed our week at the Azura.

Partner

8/10

Excellent

04 Mar 2026

Marijo

Amazing Staff Hampered by Significant Management Failures
I have mixed feelings about our stay. On one hand, the employees were terrific—hardworking, welcoming, and truly dedicated to service. However, the resort is severely poorly managed. We faced daily shortages of basic essentials: no beach towels, pool chairs, bath towels, or even shampoo. The supply issues extended to the bars and restaurants, which were constantly out of staples like coffee, beer, and specific menu items. The staff does their best, but management is failing to provide them with the tools to run a functional resort.
I would not stay here again.

Friends

2/10

Poor

02 Mar 2026

Irene

Upon arrival, the front desk didn't seem organized at all. Seemed like a poorly trained staff. Once we were escorted to our room we noticed the bar fridge wasn't stocked and the floors were not mopped (still dirty from previous guests). The room was spacious. There wasn't any hot water in the shower :(. We did eat at the Italian restaurant, but i can't say that the food was that great either :S

THE MAIN COMPLAINT - my husband received a call from his doctor back home that his test results came in and he needed to get back home and be admitted to hospital ~ this was a truly unexpected event. So the day we checked in, we had to book a flight home the following day hence only staying 1 out of 7 nights. We explained this very unfortunate situation to the front desk manager and we felt that she understood the urgency and would request a provision on our account as we had to fly back home. A month later, we were informed that the hotel would NOT refund any portion of this stay - BAD KARMA Azura Beach! This was an emergency, we provided hospital documentation from our return and they chose not to offer any compensation. I realize that we were past the cancellation date, but common, that's POOR CUSTOMER SERVICE!

Partner

10/10

Exceptional

28 Feb 2026

Kathleen

Room w/swim out was great.
We did use the jacuzzi at night.
Very quiet place

2/10

Poor

24 Feb 2026

Bryan

No towels when we checked in and they often didn't replenish them without asking, toilet was never cleaned, power went out often, asked concierge a question then was directed to someone else then back to him then back to someone else... That happened on multiple occasions. Battery in our door died and it took them over an hour to change it. Overall did not feel customer service oriented whatsoever.
The food was good, the pool bar staff was phenomenal (Farid, Yesin, George) without them it would have been a complete fail of a trip however I would not recommend this location to anyone.

Partner

6/10

Pleasant

16 Feb 2026

Brian

No pool towels, no catch of the day. Offered 4 desserts, only have 1 choice. Had to call multiple times for room to be cleaned. Definitely not a 5 star.

Leisure Friends

10/10

Exceptional

13 Feb 2026

Sara

Resort was clean and staff were courteous

Leisure Partner

6/10

Pleasant

08 Feb 2026

Guillaume

Chambre avec vu sur la mer et coin piscine. Seulement 1 restaurant pour dîner et 3 pour souper avec réservation obligatoire, les draps n’avaient pas été changés à notre arrivée, nous avions accès à la piscine de notre chambre et notre coin piscine était toujours sale. Aucune vu sur mer de la chambre. Peu de chaises à la plage, et elles sont très loin du barre de mer.

Partner

4/10

Poor

25 Jan 2026

Helena

Facility is lovely but the service staff is poorly trained, with the exception of the bar tenders. The quality of the food was disappointing. For example, sea bass is not talapia and the rib steak… not even close!
No variety in the menu as well.
Would not recommend this resort.

Leisure Partner

6/10

Pleasant

21 Jan 2026

Vernon

Resort is beautiful and rooms are updated and clean. The food is incredible! Swim out room was amazing.

The resort is small. Approx 75 rooms and seemed like only 40% full between Christmas and new years.

Out of all the restaurants, only 2 were open on any given night and get your reservation in by 9am to stand a chance of getting in.

The service is beyond terrible. When ordering drinks, order 2 or 3 at a time as it takes 30 plus minutes to get them - even if there are few people. We ate one night at the italian restaurant and it took so long the waitress asked people to leave as they needed the tables for people waiting. This was while we were still eating. Same night we ordered 2nd round of drinks while waiting for food. A huge eye roll and a huff from waitress. 45 minutes later asked to leave and never did get 2nd drink.

Water was muddy brown and dirty the entire time - not very enjoyable.

This resort has nothing for daytime entertainment by the pool. Just very bad yacht rock themed music over bad speakers. Absolutely nothing happens anywhere at anytime. Everything closes at 10, which means drinks are done by 9:15. Closing at 10 means lights out and employees leave.

If you want to get to town plan ahead. Taxis area minimum 1 hour wait. We got lucky with an uber which the front desk said is illegal- worked anyway.

The one way shuttle ride is just under 3 hours from Liberia and just over 4 hours from San Jose so plan accordingly.

Leisure

6/10

Pleasant

16 Jan 2026

Rodney

Breakfast is great. Bar service slow at times. Dinner sometimes disorganized

Leisure Friends

8/10

Excellent

15 Jan 2026

Francis

The property is very clean and pretty modern right on the beach. The room was wonderful and the staff were pleasant and always helpful. We enjoyed the entire week. I wasn't overly impressed with the food. While there were plenty of places to eat with several different styles of food, nothing really jumped out. The whole Samara area is really nice and pretty quiet. You can walk on the beach all the way to town (about 2 miles). It was a little hot in the afternoon.

Leisure Family

10/10

Exceptional

12 Jan 2026

Eileen

Paz y tranquilidad al máximo… ya quiero regresar.

Leisure Family

10/10

Exceptional

12 Jan 2026

Althay

Great stay, food is really good, staff always going above and beyond. Views from the hotel are exceptional

Leisure Partner

6/10

Pleasant

11 Jan 2026

Juwan

resort was very small

6/10

Pleasant

09 Jan 2026

Tom

You couldn’t see the beach from our room.

Leisure Friends

8/10

Excellent

06 Jan 2026

Firth

Staff was friendly. Room was clean and comfortable.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Alexandria

The Resort and grounds were beautiful. The food was really good at all the restaurants. The staff was accommodating and nice. It’s a very chill and lowkey resort so if you’re looking for beautiful scenery and our relaxation, this is the place for you!

Leisure Partner

6/10

Pleasant

05 Jan 2026

James

The room was great. We had the deluxe king swim up with an ocean view. Most of the staff was courteous and the overall resort was good. There needs to be an improvement on the food and the selection. Also, the resort needs to buy more bath towels and pool towels. It was like pulling teeth just to get a towel. I would have still rated 4 stars. However, the morning we needed to check out we got locked out of our room for over an hour before anyone could resolve the problem (the batteries needed changing in the door lock). We ended up arriving later to the airport. We stayed at Azura Beach in April 2024 and we came back because we really enjoyed it. However, after this stay, we will not be back any time soon.

Leisure Family

10/10

Exceptional

30 Dec 2025

Jason

It was quick and easy

Business_and_leisure Partner

2/10

Poor

29 Dec 2025

Vinay

Terrible service. Gym is bare bones. Bugs in room. Unhelpful in finding tours. Staff has bad attitude

Leisure Friends

6/10

Pleasant

27 Dec 2025

Justin

Room: It was perfect!
Hotel: Also really good!
Restaurants/Food: The food was amazing!

To be improved:
Customer Service: There is a Whatsapp number that you need to reach out to book dinners at their different restaurants and book tours, the issue is that there is only 1 person to answer the chat and has other duties so it takes somewhere between 2 and 4 hours to get an answer…
Staff: It seems that there is no management and to train new people, if you ask for their food service times they all say something different so you don’t really know if breakfast time is over or not or if it is snack time or whatever.
Morning Snack Time: We were at the hotel 4 days, some staff said morning snacks were at 9 am, some other at 10 am and some at noon, the thing is that there was no morning snack time in any of the four days, one day a lady just said “the guy who cooks didn’t come”… so, solve it, if not is it even all inclusive?… then other day the guy showed up at 11:20, and starting organizing some stuff in the kitchen so that time passed by, lunch time and he left, 40 minutes doing nothing…
Jorge or George: he is just lost, we don’t know if it was that he wasn’t trained or something but he asked for our order 3 different meal times and he forgot all 3, there had to be someone else checking orders because George was completely lost…
Wifi: The Wifi is just useless, no connection and when it connects is super slow… and it doesn’t get to 3rd floor, it just connect but their isnt.

Business Family

8/10

Excellent

21 Dec 2025

Jill

Nice staff

8/10

Excellent

17 Dec 2025

Frances

Never enough towels
Water wasn't hot enough for showers
Bar brands where not top shelf
Menus should change more item choices, only tuna was offered almost every night.
Hotel & property were beautiful

Friends_and_family Friends

2/10

Poor

15 Dec 2025

Jennifer

Terrible from beginning to the end. Started off claiming I didn’t pay a deposit, which Expedia confirmed was paid. Demanded full payment. Food awful, drinks, awful. Service seriously lacking but not bc of the staff but bc they were severely understaffed. Room service is non-existent. We ended up buying our own alcohol as they only served non branded liquor and beer one beer. Had to chase down house keeping to get a towel bc when they cleaned,they took the dirty towels including hand and wash cloths but only left ONE shower towel afterwards. My husband asked for two pillows and they told him they probably “wouldn’t do that”. So many problems, too many to list.

Leisure Friends

10/10

Exceptional

09 Dec 2025

Louise

Staff was incredible, working too long hours everyday…smiling, helpful, professional.
Beautiful hotel, clean, comfy bed

10/10

Exceptional

01 Dec 2025

Ryan

My fiancé and I were traveling and checked into our rented condo, but unfortunately the AC was broken. We looked up AZURE and decided to check out this location for our week-long stay. From the minute we walked in the door, the staff was kind and welcoming, and we received a tour of the resort and immediately fell in love with it. We decided to book and stay for the week.

I have had the opportunity to travel to other all‑inclusive locations, and this one was by far the best place I have stayed at. This resort is truly 5 stars. The staff, food, and rooms were all top‑notch. This is a smaller, adults‑only resort; we enjoyed the pools and quiet atmosphere. I highly recommend it to anyone looking to relax and unwind.

Leisure Partner

8/10

Excellent

30 Nov 2025

Katherine

L’hôtel est très beau . Manque un peu d’entretien dans les chambres.
Le personnel est très gentil . Surtout les serveurs du resto chill and grill .
Over all c’était une bonne expérience.

Leisure Partner

2/10

Poor

28 Nov 2025

Karen

I paid for an ocean view room and did not receive that.

Leisure Friends

10/10

Exceptional

26 Nov 2025

Robert

Excellent accommodations. Large rooms, Beautiful property, and super friendly staff.

4/10

Poor

22 Nov 2025

Jean

I did not receive the room I paid for more did my friend and other people were in line same thing. I was very disappointed very disappointed

Friends_and_family Friends

10/10

Exceptional

21 Nov 2025

alberth

la comida muy deliciosa y variada

Leisure Friends

10/10

Exceptional

20 Nov 2025

Katherine

Rooms are amazing, staff is sooo friendly and helpful.

2/10

Poor

16 Nov 2025

Kimmy

The Shade in Room didn’t work so finally the last night they came to look at it said they will have to come back
The swing chair on porch. The class was bent when we got there so I asked them to fix it. They put a real small cheap ring on it and said it was fixed. Then my wife and I sat in it and it fell. I hit the ground hurt my back. I’m 65 years old. All they did was says are you OK and then they came back and put a bigger clasp on it, and just my wife sat in it from their own.
The pillows on the bed were for a twin bed
The mattress had only flat sheet should have fitted sheet
The bar had certain items like Malibu rum when we got there not top shelf liquor
The steak night was terrible very fatty meat
The staff Mrs. Kayla was awesome
Erelin Polo Alexhondo his new assistant not sure her name very sweet Emminy The Pastry guy
Breakfast was Awesome The lady making omelet
We were not informed of all the amenities of when they opened like the area where the bachelor in paradise was filmed behind the breakfast area

Leisure

8/10

Excellent

13 Nov 2025

Fernando

The staff are top notch class act 5 star. The food was really good as well. Clean hotel and rooms. Would definitely return back for another stay.

Leisure Partner

10/10

Exceptional

11 Nov 2025

David Hougesen

This was a great vacation and all of the staff were very friendly. It’s a two hour drive from Liberia but is quieter than most all inclusive resorts which is what we were looking for. They had rotating restaurants to reserve for dinner with unique menus and made great drinks.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Holly

The resort is very nice, definitely enjoyed our experience here. The food was good, and staff was super friendly. Not able to get Ubers but hotel helped with calling a taxi which was very easy (though only takes cash). It’s far from the airport but we loved our stay here

Leisure Family

10/10

Exceptional

09 Nov 2025

Shelley

Beautiful boutique hotel. Loved the pool and the beach. It wasn’t busy in early November. The bar services excellent cocktails with quality alcohol. Friendly staff. Loved the certified yoga instructor. More 8am classes would be awesome
Cons-AC not working in gym. Increasing size of gym would be an asset. Terrible bathroom, designs a solid door would help.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Gregory

Staff was always friendly, helpful, and accommodating.

Leisure Self

2/10

Poor

28 Oct 2025

Doretha

We waited 5+ hours for face cloths
No managers are on site
They use WhatsApp to communicate
The resorts shut completely down at 10pm
And the lights keeps flickering

Leisure Friends

10/10

Exceptional

28 Oct 2025

Vicki

Yes

Leisure Self

8/10

Excellent

27 Oct 2025

Trolane

It was okay, only good if you just want to relax! Theres no activities or entertainment & everything closes at 10pm on the resort. Food was good and staff were nice.

Leisure Partner

6/10

Pleasant

23 Oct 2025

Jeffrey

Everything was great but we got $300 stolen by the maid service. We told them not to clean our room before that but they did and they stole money.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Mike

The swim up room was great and the pool and pool bar was wonderful. Johnathon, Rolo and the other staff did a great job. This is a very relaxing slow-paced vibe which is exactly what we needed.

Business_and_leisure Partner

6/10

Pleasant

20 Oct 2025

Natallya

TikTok over hyped couldn’t do no excursions because it wasn’t four of us plus it’s only on certian days that you can do activities really wasted our money coming here.

Leisure Partner

8/10

Excellent

14 Oct 2025

Adam

Daily room service was not good. No changes of towels, coffee creamer and sugar not replaced.

Partner

8/10

Excellent

05 Oct 2025

Kelvin

My stay at Azura was fantastic! Everything about this adult-only hotel felt relaxing and well thought out. The rooms were spotless, comfortable, and beautifully maintained. The staff were incredibly attentive and always went out of their way to make sure everything was perfect.

One of the biggest highlights was the beach of Carrillo, located right next to the property — absolutely stunning and peaceful, easily the highlight of the entire trip.

Overall, it was a wonderful experience. I’m giving it four stars only because nothing’s ever completely perfect, but this came very close! I’d definitely return and recommend it to anyone looking for a relaxing, adults-only getaway.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Victoria

What a wonderful resort. The beds were comfortable the air conditioning appreciated and the staff are very friendly and welcoming. Also, when you stay at an all inclusive resort it can tend to have mediocre food. That was not the case with this property. Our lunches and dinners were fantastic and it just added to our trip being delicious and relaxing!

Partner

8/10

Excellent

18 Sep 2025

Antwon D

This isn’t a large resort. Everything closes at 10 literally everything. I don’t like that the restaurant only opened on certain nights and I had a swim up room but no one came to clean the leaves out the pool other then once at night when we’re trying to get dress. The staff was slow moving. All request had to go through WhatsApp and I found my self sending the same text more than once. No live activity, games, or entertainment on this resort which I didn’t like. Food was good, drinks depending on who made them if they was good or not. This resort is for relaxing only that’s it.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Esther

We really enjoyed our time at Azura. The staff were friendly and service was great. There were 4 restaurants to choose from. Drinks were great. In all, we loved everything.

Leisure Partner

10/10

Exceptional

12 Sep 2025

Abdulsetar

The resort and its location was gorgeous and lush. Tucked away in a remote part of Costa Rica, Samará is blessed with mountains and ocean views.

Azura was quiet escape from the hustle and allowed us to feel relaxed. The resort restaurants were excellent, my favorite being the Chill & Grill.

I was underwhelmed by the spa service and the gym, however it didn’t dampen my overall experience and happily recommend anyone to visit Samará and Azura for a calm trip.

Leisure Partner

10/10

Exceptional

04 Sep 2025

Cristiam

Wonderful stay. Friendly staff. The quality of the food was exceptional.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Jenessa

Security is tight, overall the most beautifu

6/10

Pleasant

31 Aug 2025

Daniel

Ok no entertainment but very low key laid back.

Leisure Partner

8/10

Excellent

22 Aug 2025

Rusti

Very pretty hotel and staff is friendly. My only complaint is the pool was not clean nor was it circulating water, so it was stagnate with people making it worse. Also the pool bartender had to keep leaving for supply reasons, so took forever to get drinks. We just walked over to main bar each time we wanted a drink. Lastly, the food could have been better but it was edible. Super quiet and relaxing though with pretty ocean and beach.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Jeanne

The landscaping was lush and beautiful.

Leisure Self

6/10

Pleasant

16 Aug 2025

Shannon

I wanted to love this property, but it fell short of being a true all-inclusive 5-star experience.

The food was subpar, and you have to schedule your meal time with the concierge every morning. They were understaffed, and it takes a while to receive any orders; However, the employees were extremely friendly and helpful.

It's a great place if you want to just relax and not be around a lot of people.

Leisure Partner

2/10

Poor

12 Aug 2025

Jorge

Too many mosquitos

Leisure Partner

8/10

Excellent

11 Aug 2025

Tanay

Had the best time. I do wish they had more entertainment on the resort & the food and drinks went a little later than 10pm.

Leisure Family

10/10

Exceptional

02 Aug 2025

Melisa

It was an amazing experience. The beach is beautiful. The town is so cute and you can walk from the beach. Everyone was so nice.

Leisure Family

8/10

Excellent

29 Jul 2025

Aneesah

Lovely property, great staff, far from the Airport and our excursions.

Business_and_leisure

2/10

Poor

27 Jul 2025

Alexander

This staff hotel is horrible , there was only one lady American, that really treated us like human try to have vacation. And one bartender. Thas all the ignore you when you need something they try not to get to you. Hot restaurant service horrible pool room always dirty ask for them to clean it never come. And much more?

Leisure Partner

8/10

Excellent

27 Jul 2025

veronica

The staff is amazing. Great food options a d the drinks were great!

Leisure Partner

8/10

Excellent

26 Jul 2025

Nina M

Swim out room was very nice. Staff were all very friendly.
Food was decent but not always accessible to you like you have at other AIs. No alcohol in the rooms, bummer and bar closes at 10pm. The area is far from many things to do

Leisure Partner

8/10

Excellent

24 Jul 2025

Brittany

Overall great place! FAR from San Jose airport tho! Jazmin and Alejandro are amazing! The food was great, and overall the place is BEAUTIFUL. Our room AC wasn’t the coldest at night, and the larger pools pump was NEVER on. So as someone who managed a pool company at a time in my life, that’s not the best. Hope they get it fixed.

But great time, made some cool friends, and the wet bar is the best!

Leisure Partner

8/10

Excellent

21 Jul 2025

Mason

Nice little spot. Chill pool vibes and awesome quiet beach great for swimming. Rooms were big, clean, and modern. We did an awesome kayak tour of the nearby island, highly recommend that. Food/drink was okay could be better.

Partner

10/10

Exceptional

18 Jul 2025

Cameron Gerald

Beautiful. Large beach. Another beach close by. Great drinks.

Leisure Partner