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Hotel SI Chapala

Guadalajara & Vicinity · Mexico

Carretera Guadalajara Chapala, 8890View location

8.6/10Excellent866 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort8.6/108.6
Condition8.8/108.8
Neighborhood8.2/108.2
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel SI Chapala

Located in Chapala, Hotel SI Chapala features free WiFi. With an outdoor swimming pool, the property also features a garden, as well as a terrace. The rooms in the hotel are fitted with a flat-screen TV with cable channels.

With a private bathroom equipped with a shower and free toiletries, certain units at Hotel SI Chapala also boast a terrace. Guest rooms include a desk. Staff at the reception can provide advice on what to do in the area.

Guadalajara is 42 km from Hotel SI Chapala, while Mazamitla is 49 km from the property. The nearest airport is Guadalajara Airport, 25 km from the property.

Read more about this hotelShow less

With a stay at Hotel SI Chapala in Chapala, you'll be within a 10-minute drive of Lake Chapala and Chapala Malecon. This hotel is 12.5 mi (20.1 km) from Monte Coxala Spa and 2.7 mi (4.4 km) from Plaza de Armas Chapala.

Make yourself at home in one of the 83 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with bathtubs or showers are provided.

Conveniences include phones with free local calls, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately MXN 240 for adults and MXN 120 for children
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Lake Chapala 4.1 km / 2.5 mi
Jesus Gonzalez Gallo Cultural Center 4.9 km / 3 mi
Chapala Malecon 4.9 km / 3.1 mi
Plaza de Armas Chapala 4.4 km / 2.7 mi
Parque de La Cristiania 5.4 km / 3.4 mi
Chula Vista Country Club 8.9 km / 5.5 mi
Laguna Shopping Centre 10 km / 6.2 mi
Mezcala Island 10.4 km / 6.5 mi
Santos Degollado Secondary School 10.4 km / 6.5 mi
Ajijic Malecón 12.3 km / 7.6 mi
Church of Ajijic 12.3 km / 7.6 mi
Lomas de Chapala Country Club 12.7 km / 7.9 mi
Galeria de Arte Axixic 13.6 km / 8.5 mi
Chapala Handicrafts Market 13.8 km / 8.6 mi
San Juan Cosala Boardwalk 20.1 km / 12.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2017
  • Total number of rooms: 83
  • Number of floors (main building): 4
  • Double rooms: 72
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • Key Collection
Show 4 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel SI Chapala

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDJUNIOR SUITE • ONE BED • 1 Bedroom • 24 m²JSU.1B-1
    JUNIOR SUITE ONE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Microwave
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    Show all 10 amenities
    • Cable TV
    • Dining Area

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel SI Chapala

    JUNIOR SUITE ONE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.1B-1

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Microwave
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Cable TV
    • Dining Area

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 24 m²SGL.ST
    SINGLE STANDARDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • TV
    • Cable TV
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel SI Chapala

    SINGLE STANDARD

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • TV
    • Cable TV
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel SI Chapala

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel SI Chapala

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel SI Chapala

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BED • 1 Bedroom • 40 m²ROO.1B-1
    Room ONE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Tea and coffee making facilities
    • Dining Area
    • Cable TV
    • Wi-fi
    • Living room: 1
    • Individually adjustable air conditioning
    • Microwave
    • Mini fridge
    Show all 11 amenities
    • Kitchenette
    • TV
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel SI Chapala

    Room ONE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B-1

    Room amenities

    • Tea and coffee making facilities
    • Dining Area
    • Cable TV
    • Wi-fi
    • Living room: 1
    • Individually adjustable air conditioning
    • Microwave
    • Mini fridge
    • Kitchenette
    • TV
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE MOUNTAIN VIEWQUADRUPLE • EXECUTIVE MOUNTAIN VIEWQUA.EJ-VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel SI Chapala

    QUADRUPLE EXECUTIVE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 24 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Hairdryer
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Bathroom
    • Wake-up service
    Show all 11 amenities
    • Desk
    • Cable TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel SI Chapala

    DOUBLE STANDARD

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Shower
    • Hairdryer
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Bathroom
    • Wake-up service
    • Desk
    • Cable TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel SI Chapala

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel SI Chapala

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel SI Chapala

8.6
Excellent
866 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.8 /10
Neighborhood
8.2 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
09 Jul 2026
Velen
Very welcoming and well equipped. Would recommend it to anyone! Gated hotel gave extra piece of mind when it came to security. Views were amazing!! And the restaurant at the top of the hotel was just as amazing! Great food and great views
Family_with_children
10/10
Exceptional
09 Jul 2026
Marlene
So bad
8/10
Excellent
08 Jul 2026
Eduardo
No frills type of place. Spotless and comfortable rooms. Good working air conditioning, heated pool and good breakfast. This is where the locals come stay and get away from the hustle and bustle of the city.
Family
2/10
Poor
04 Jul 2026
Gema
The safe didn’t work in the room, there was trash in the pool area. I paid for breakfast but the second day we were not allowed in the restaurant for breakfast. I, then, asked for my money back for the breakfast I paid and they would not return my money. They sad I needed to contact Orbitz.
Family
6/10
Pleasant
21 May 2026
Jose
The TV too small and the channels stop working at midnight
Partner
10/10
Exceptional
18 May 2026
Mario
The room was quaint but great. Small and was what was needed for a quick stay in Chapala. Small random spots are a hit or miss. This hit the mark. Couldn't trate the food since we ate our. I would recommend this place for a quick easy get away.
Family_with_children
8/10
Excellent
02 Mar 2026
Paola
.
10/10
Exceptional
28 Feb 2026
Jesus
It was a decent room
Partner
2/10
Poor
05 Feb 2026
Abraham
Beds are hard as rocks. No soap in the bathroom. Coffee in the room is not good and there was some sort of conference going on so we didn't get the breakfast we paid for because there was no room. Also, it is miles from Chapala center and its a hassle to get into town. Would not recommend.
Leisure Family
10/10
Exceptional
26 Jan 2026
Joan Humberto
Todo en general
10/10
Exceptional
06 Jan 2026
Salvador
Excelente hospedaje buen desayuno
Leisure Partner
10/10
Exceptional
31 Dec 2025
Miguel
Love staying at this hotel. It was clean, neat and everyone was very kind and attentive. Thanks for everything.
Leisure Friends
10/10
Exceptional
29 Nov 2025
Jorge brandon
Yes
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Victor
Room was spotless and the location was good for our needs.
Leisure Family
10/10
Exceptional
17 Nov 2025
Fernando
Clean room, great service from the staff, we received the room earlier than expected, they opened the restaurant for us. And many other great details. The view, the a/c, the beds, the bath...
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Andres
Friendly staff
Business_and_leisure Family
6/10
Pleasant
05 Nov 2025
George
No bar. Beer only at dinner. Room service , limited menu at dinner time.

Beautiful view from 4th floor restaurant! Has incredible potential.
Leisure Pet
8/10
Excellent
04 Nov 2025
Martin Gomez
It was nice
Leisure Family
6/10
Pleasant
07 Oct 2025
Leslie
El hotel está muy ubicado a pocos minutos de Chapala. El staff es amigable el hotel está limpio el cuarto está limpio con lo necesario pero las camas están terribles muy duras e incómodas para dormir pregunte en recepción por algún otra opción
Partner
10/10
Exceptional
22 Aug 2025
Alejandra
💖
10/10
Exceptional
12 Aug 2025
Laurie
I like that this property is very safe and clean.
Leisure Family
10/10
Exceptional
25 Jul 2025
Claudio
An
Leisure Family
8/10
Excellent
22 Jul 2025
Francisco
Everything you need for a night, sheets had stains but everything else was fine
Leisure Family
6/10
Pleasant
13 Jul 2025
Jose

I’

Even though the hotel looks good for outside, but there’s quite a few things that they can be improved
Business
6/10
Pleasant
12 Jul 2025
Maite
They just need to check all the room and their amenities before giving you the room , had issues with the shower head and couldn’t use when needed.
Definitely not convenient, and it’s not as close to the city as it says it is.
Leisure Family
4/10
Poor
28 Jun 2025
Susan
The guest shower did not drain. They provided no kitchen towel, or paper towels, no dish soap. No blow dryer. One Tv in the master bedroom, none in the living room. One cup of coffee, anything over 1 cup needed to be purchased for $3 ea. Pillows and bed were over firm. The guest bed was situated to where you couldn't open the drawers, making the furniture unuseable. Hot water was only available afternoon and in the evening. Ambiance was very stark, and empty. Not a very inviting villa. I was quite disappointed.
Leisure Family_with_children
10/10
Exceptional
16 Jun 2025
Maritza
Limpio y excelente vista
Business_and_leisure Family_with_children
10/10
Exceptional
06 Jun 2025
Lundyn
I really enjoyed my stay at this hotel! The atmosphere was relaxing, and everything was well taken care of. The pools were beautiful—clean, refreshing, and a great place to unwind.

The staff were incredibly attentive and kind, always making sure guests felt comfortable and taken care of. It really made a difference in the overall experience.

The hotel itself was very clean and well-maintained, which I truly appreciated. You can tell they put a lot of effort into keeping everything in great shape.

Overall, I had a fantastic time and would definitely stay here again!
10/10
Exceptional
02 Jun 2025
Silvia
Quiet place, friendly staff.
Friends_and_family Friends
8/10
Excellent
25 Apr 2025
Maria

Very nice

Ir esa very nice and quiet
Friends_and_family Family
10/10
Exceptional
21 Apr 2025
Maribel
The food at this hotel is delicious, only issue is that I couldn’t download the menu and when I walked over to reception, the receptionist wasn’t much help, in spite of my Spanish being perfect. The WiFi was glitchy and slow. However, I was able to place a pool service order directly with the restaurant and everything after was perfect. The waiters and employees were very friendly and helpful. My children loved the pool and arrachera nachos that were absolutely delicious. Will definitely stay at Memora again
Leisure Family_with_children
6/10
Pleasant
21 Apr 2025
Crystal
The beds were small and uncomfortable bit overal everything else was ok.
Leisure Family_with_children
10/10
Exceptional
21 Apr 2025
john
The villa I stayed in was clean and had all I needed and lots of extra room.
Leisure Friends
10/10
Exceptional
13 Apr 2025
Roberto
Very clean and friendly.
Leisure Partner
6/10
Pleasant
09 Apr 2025
BENJAMIN
Not busy during week except on weekends. Heated pool very much appreciated. Pool side furniture not comfortable. Not close to shops so a car is required and it’s located very close to busy and noisy highway.
Leisure Partner
6/10
Pleasant
01 Apr 2025
Alberto
Was a pleasant stay
Business_and_leisure Family
8/10
Excellent
31 Mar 2025
Kari
This is an average property and offers dining opti
8/10
Excellent
14 Mar 2025
Ricardo
Impossible to connect to wifi. The staff gave as excuse that the hotel was full. They were not helpful and they could have been nicer.
Leisure Partner
10/10
Exceptional
11 Mar 2025
Maira
Nice and clean, only thing you can’t have outside food and inside food is pricey
Leisure Family_with_children
2/10
Poor
01 Mar 2025
Jerry
The bed was hard as a rock. The food was awful. The service from the restaraunt was the worst I have ever seen. There was no wifi. I checked out as soon as possible. The hotel said they would refund my money immediately. It took two weeks to get a refund. Worst hotel I have ever stayed in.
Leisure Self
8/10
Excellent
25 Feb 2025
Mark

Nice location.

We stayed in one of the villas. The parking was pretty tight. Being built on the side of the mountain can be tough! Had an issue with the water quality but management was very responsive to any issues. Had a kitchen but the cooking equipment was very limited was the only real issue. No corkscrew!
The view from the restaurant is wonderful.
Partner
10/10
Exceptional
19 Feb 2025
Jose
Great service
Business_and_leisure Self
10/10
Exceptional
05 Feb 2025
Chelsea
We really enjoyed our stay!!!
Leisure
6/10
Pleasant
23 Jan 2025
David
The casitas were in a different building than the hotel. We had to take the elevator up one flight and then exit the hotel to the casitas. In the morning the entrance door to the hotel from the casitas was LOCKED and nobody was at the front desk! We were locked out of the hotel and car access for 10 minutes until a maid walked down the hall.
Leisure Partner
10/10
Exceptional
11 Jan 2025
Juan R
The hotel up in a hill, the view is espectacular! Clean and staff is excellent!
Leisure
6/10
Pleasant
07 Jan 2025
Angelina
I booked 2 villas online when we arrived they told us they didn’t have any available then the manager overheard this and corrected the receptionist and told her there was a villa available and a double bed room. Checking in became confusing.
Leisure Family_with_children
8/10
Excellent
06 Jan 2025
Laura
Location
Leisure Family
6/10
Pleasant
05 Dec 2024
Denise
Most staff did not speak English. Amenities like extra toilet paper and cups were missing. Very far from town and everything. Need a taxi to get anywhere.
Leisure Friends
6/10
Pleasant
01 Dec 2024
Jonathan
Comida no está rica
10/10
Exceptional
18 Nov 2024
Sandra

Great job

Great service incredible employees..great service
Friends_and_family Family
10/10
Exceptional
10 Nov 2024
Martin
Everything was perfect, the room was clean 10/10
Leisure Partner
10/10
Exceptional
21 Oct 2024
Emmanuel
I felt safe and the staff was very nice and helpful the spa was very nice only problem the first day shower water was cold but they came up and fixed it by the next day pool was heated so that was also very nice had music and bar at pool on Sunday really enjoyed that also the restaurant was good verity of food all taste delicious
Leisure Partner
6/10
Pleasant
14 Oct 2024
Christopher
When I got to the hotel, I found that my room was right next to the pool and to make matters worse, there was a bar right outside the room. Like five feet away. My friend spoke some Spanish, but it wasn't enough at trying to figure out whether I could get a room further down the hallway or upgrade to get a room upstairs without a bar. That language barrier negotiation came to them downgrading me to a lesser room for the same price. I was not happy, but I was kicking myself for not learning more Spanish before I came down.

The room was okay, the walls are a little thin (I could hear people coughing in rooms around me) but I had no noise problems. The floor could have used a cleaning and there was dirt and dead bugs around the on/off switch on the bedside lamp. The sheets and towels were clean and the bed was fine. The place could use a remodel. Stunning views from the restaurant. From the web site I thought the area was more accessible, but it's tucked on a hillside with a gate and a surrounding neighborhood, so my thoughts of photo exploring were dashed.

It's right on the main road into Ajijic, so convenient for that. Not too close though, which might be good or bad depending on what you like. I will stay elsewhere next time.
Leisure Self
10/10
Exceptional
14 Oct 2024
Norma
The staff was friendly, the room was clean, and the view from the restaurant was amazing. You definitely need car to get anywhere from the hotel but after a long day this place is just what you need. We would definitely stay here again!
Leisure Family
6/10
Pleasant
27 Aug 2024
timothy
Great view
Leisure Family
10/10
Exceptional
08 Aug 2024
Sergio
It was a pleasant stay. The staff and the room service were excellent. The only thing I would say could be improved are the room’s lcds need to be up to 2024 standards, i.e have Netflix and YouTube options as opposed to HBO, Max etc.. for a more customized experience. Even lacking that, it still deserves the 5 Star rating.
Leisure Family
10/10
Exceptional
08 Aug 2024
Javier
Good reliable clean and safe hotel.
Leisure Self
10/10
Exceptional
14 Jul 2024
Jose
the spa is wonderful
Leisure Family
10/10
Exceptional
02 Jul 2024
Peter

Good quality and a pleasant place to stay.

The hotel was clean and clearly well maintained. Everyone was polite and helpful.
Friends_and_family Friends
8/10
Excellent
11 Jun 2024
Alejandra
everything was good i except the pillows were a bit smaller, (there was an extra to use by the door but two would’ve been better one for each bed)other than that it was clean and the kids and I enjoyed the pool.
Leisure Family_with_children
10/10
Exceptional
06 Jun 2024
Jeranda
I think this could be the best place to stay in town.
Leisure Self
6/10
Pleasant
22 Apr 2024
Evelin
They need better pillows
Friends_and_family Friends
10/10
Exceptional
06 Apr 2024
Maribel
The pool water was warm, safe for children and the hotel offered food/drinks at poolside for purchase
Leisure Family_with_children
6/10
Pleasant
04 Apr 2024
Julie
It was okay but the bed and pillows were substandard
Leisure Family
4/10
Poor
02 Apr 2024
Susan
I think this property has a lot of potential but there was a huge fire on the mountain. The air quality was poor. The air fire trucks were loud. The pool was dirty. It was not the hotel!s fault. I could smell the smoke and graciously the manager let me cancel my 2bd night. You definitely need a car up there as the bus does not run and it’s too dangerous to walk.
Leisure Self
10/10
Exceptional
24 Mar 2024
Jose
It was a great place to stay. Felt very safe. Was clean and spacious.
Leisure Family
10/10
Exceptional
25 Feb 2024
Beatriz

Good choice

Very convenient to highway
Friends_and_family Friends
10/10
Exceptional
25 Feb 2024
GERARDO
Excellent place to stay nice pool quiet place .
Clean and big rooms.
Leisure Family_with_children
6/10
Pleasant
11 Feb 2024
Sherry
It was an OK hotel. Quite expensive for whatit was. Restaurant Manager was very nice and engaging.
Partner
10/10
Exceptional
07 Feb 2024
Gerardo
The hotel has beautiful view you can see lake Chapala from top off the hotel
Leisure Family
10/10
Exceptional
29 Jan 2024
Karen
Hotel and staff are everything you could want.
Leisure Partner
10/10
Exceptional
29 Jan 2024
Ivette
Clean property
Leisure Family
10/10
Exceptional
29 Jan 2024
Ivette
Very clean and friendly staff
Leisure Family
6/10
Pleasant
27 Dec 2023
Ana Edith Azpeitia
El estacionamiento tiene pocos lugares.
Está vez al llegar al cuarto a medio día olía feo el cuarto, tuvimos que abrir el ventanal para que se fuera el Olor y si tardo un buen rato en quitarse.
Leisure Partner
8/10
Excellent
25 Dec 2023
Juan
Very clean
10/10
Exceptional
18 Dec 2023
Silvia
Friendly staff. Clean facilities, great food at the restaurant.
Friends_and_family Friends
10/10
Exceptional
13 Nov 2023
Ricardo
The View from The Restaurant it’s wonderful and the property it’s gated with a guard 24hrs for extra security.
Leisure Partner
10/10
Exceptional
26 Aug 2023
Douglas

Great gem in Chapala

This was one of the best hotel stays I have had this year. The front desk staff was welcoming, bilingual, and very willing to answer any question.
The room was exceptionally clean. They had guest items like; shaving kits, hair nets, shoe polish, manicure kit, slippers all in boxes for you to use and take with you. Setting the standard here.
The views from the 4th floor restaurant and bar are amazing. A little noisy from the road traffic but great to look at.
The hotel has easy access from Guadalajara. The parking for a large vehicle is somewhat challenging in the garage. The outdoor parking right by the front door was more than adequate.
There is an attached spa to the hotel. The negative here is that no promotional information was offered about the spa. Still wonder what we might have missed.
Partner
10/10
Exceptional
10 Aug 2023
Jorge

Great place

Amazing..I want to come back
Friends_and_family Family
8/10
Excellent
13 May 2023
Antonio
A bit noisy due to closeness to freeway
8/10
Excellent
31 Mar 2023
DIEGO
Garden could be bigger
Leisure Family
10/10
Exceptional
18 Mar 2023
Bennett
Gabriela does a great job. Please keep her.
Friends_and_family Friends
8/10
Excellent
13 Feb 2023
john matthew
When they have venues, there is no where to park and you have to park on the street. They dont give priority to paying residents. Alot of construction going on near the spa area not a beutiful sight to see. Noisy
Business_and_leisure Partner
8/10
Excellent
27 Dec 2022
willam thornton
I sent an email after I checked out requesting that they hold a shirt i had left on a clothing hanger. I had checked in with only a pullover and a single shirt. I forgot the shirt, but said that I would return during the week. The email was never acknowledged. I assume that hotels regularly find items left in rooms. This item was reported by me within an hour of my departure. At the very least answer my email.
Leisure Self
10/10
Exceptional
27 Nov 2022
José
Everything was perfect except the parking garage is too small
Leisure
8/10
Excellent
03 Nov 2022
Susan
Great margaritas! No hot water at first but the situation was remedied in no time. Had a great nights sleep as we were on the road travelling through.
Leisure Partner
2/10
Poor
02 Nov 2022
mario
Need more improvement and better staff
Leisure Family
10/10
Exceptional
13 Oct 2022
Adriana
Estuvo tan cómodo, limpio y personal muy amable
Leisure Partner
10/10
Exceptional
11 Oct 2022
Elisa
Small, fancy, clean
10/10
Exceptional
08 Oct 2022
Jose L
Super clean
Leisure Family
10/10
Exceptional
25 Sep 2022
Marival
By far best hotel I’ve ever stayed at. Excellence at its finest !!!
Family
10/10
Exceptional
10 Sep 2022
Doretha
Our stay there was great. The food in the restaurant was good on some days and awful on on other days. We were able to tell that there was different chefs. Some took more pride in preparing the food and some just didn't care.
Leisure Family
10/10
Exceptional
28 Jun 2022
margarita
The hotel management itself don’t offer any bonuses for example; a courtesy night, or complementary meal. I was one of its first clients and have always used this same hotel, and just this past year in approximately two months apart I’ve stayed 9 days each visit.
Leisure Family
10/10
Exceptional
21 Jun 2022
Esteban
very clean and the personal very attentive and willing to help all the time.

The restaurant as a very poor food quality.
Leisure Family
10/10
Exceptional
08 Jun 2022
salvador
Es una area familiar, no burlesque , limpia y su comoda exelente, sus cuartos limpios , no le pide nada una de 5 estrellas
Business Self
10/10
Exceptional
24 May 2022
Oscar
Clean room , along with comfortable beds
Business_and_leisure Family
10/10
Exceptional
09 May 2022
Ramon
That staff was really friendly and the food was great.
Leisure Family
10/10
Exceptional
08 May 2022
Rene
Safe and convenient
Business_and_leisure Friends
8/10
Excellent
27 Apr 2022
Verified traveler

Mixed bah

Nice room, friendly restaurant staff. Nice spa area grounds and cold pool.
The rest of the staff was average. Forgot wake up calls, no information about the area, restaurant recommendations.
Suggestion, set up a service with the local Uber like (is not Uber since they are not available). This service operates via Whatsup, found it by chance in Chapala since it took me an hour and half to try to get a taxi. Since the hotel is outside the city of Chapala transportation is a must.
The property itself was very comfortable
Business Self
8/10
Excellent
17 Mar 2022
margarita
The only thing that I’ll complain on is that after paying so much money for my 9 day stay, I didn’t get at the very least a compliment breakfast. Overall the room was clean and cleaned daily. Everyone was pleasant and friendly.
Leisure Family

Location & surroundings

Hotel SI Chapala
Carretera Guadalajara Chapala, 8890, Guadalajara, Mexico

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Hotel SI Chapala

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