Hotel Balneario San Juan Cosalá

10/10

Exceptional

07 Nov 2025

Heather

Very nice. Closed earlier than expected.

Leisure Family_with_children

10/10

Exceptional

23 May 2025

Rita

Excellent

Leisure

4/10

Poor

21 Mar 2025

Tatiana

Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…

Family

10/10

Exceptional

13 Mar 2025

Ramon

Really good place to relax and good to enjoy quiet time thanks

Leisure Family

10/10

Exceptional

03 Feb 2025

Leticia

Nice getaway

Great place for families with children

Friends_and_family Family

8/10

Excellent

05 Dec 2024

Alfred

Parking was limited space, check out was an act of congress in the sense that I had to do a lot of steps. Room did not come with Air conditioning I had to pay extra for that. Staff at the counter were very low tone and I did not feel welcomed.

Leisure Family

8/10

Excellent

29 Oct 2024

Anna M.

My husband and I enjoyed the spa package. It’s great and very reasonable in price. The hotel is a bit expensive for condition of rooms. Restaurant and amenities are great!

Leisure Family_with_children

8/10

Excellent

16 Oct 2024

Margarita

Warm pools

Leisure Friends

10/10

Exceptional

02 Aug 2024

Rita

My favorite place for R&R

Leisure Partner

6/10

Pleasant

11 Jul 2024

Maria

Took very long to get deposit back

Leisure Family

6/10

Pleasant

19 May 2024

Heiny Judith

The water in pools was always warm and the weather was always over 95 degrees. Staff was not friendly.

Leisure Family

8/10

Excellent

16 Mar 2024

Mitzi

Nice weekend getaway property. Great for families with children that can enjoy the water park features and pool.

Leisure Self

10/10

Exceptional

23 Feb 2024

Roberto

No parking space. Have to walk .

Leisure Family

10/10

Exceptional

17 Aug 2023

elsa

Spa Travel/Hot Springs

The amenities is the main reason I stay here. The Spa and Aquatic area are wonderful. I have been to other locations in the area & always run into a few hot spring tubs out of service & or just not enough staffing to maintain, but this location is good. I have never ran into shutdowns and they keep up their property. The hotel rooms are good not the best but they are good enough to sleep and rest in. When I go to this property I don't spend anytime in the room so just the fact that the room is clean and convininet is good for me. The area is safe and the amenities are top notch.

Friends_and_family Family

8/10

Excellent

26 May 2023

Ramon

Good place to relax and rejuvenate

6/10

Pleasant

16 Feb 2023

Alondra

I was not expecting to pay more money to have access to a room for my mother an 83 year old woman who can't go upstairs. I was very disappointed to have to pay extra money for having a guest with disabilities.

Leisure Family

8/10

Excellent

03 Feb 2022

José Luis

I liked the closeness og the spa. To the lagoon. No wifi

Leisure Partner

8/10

Excellent

30 Sep 2021

Maurilio V

The hot water tubs.

Leisure Family

10/10

Exceptional

15 Sep 2021

Salvador

muy bien todo

Leisure Family

8/10

Excellent

04 Jul 2021

Verified traveler

Great place

8/10

Excellent

03 May 2021

Verified traveler

Started out great staff was friendly I had an extra person that was 15 when I checked in and the person at night didn’t have an extra bracelet or knew how to get one so he told me to pay when I checkout for the person since I was only staying 1 night. Well the next day from morning till whatever time they did not stop bothering me I couldn’t enjoy my stay. They called me to the counter while I was swimming so I was all wet. They told me about the extra person and I explained to them. Then they said ok just have them come up and get a bracelet and you can pay when you leave. I’m like ok so I go get them and then they say actually you have to pay now so go get your wallet. And I’m like you just told me I could pay at checkout. Anyways I had to go to my room through the lobby without a shirt soaked to get money. I would stay again but it was to expensive for the room you get a room without ac and the outlets short circuit. The staff was very indecisive and I was unable to have a good since I had to stand in the lobby soaked for a long time.

Leisure Family_with_children

8/10

Excellent

14 Sep 2019

Verified traveler

The spa and the great prices.. Great service. the was delicious

Friends_and_family Family

2/10

Poor

15 Aug 2019

Verified traveler

Very bad

The front check people very rude, need training, not welcoming

Family

4/10

Poor

16 Jul 2019

Metta

What I didn't like was the room: It was not worth the more than $100 U.S. a night that I paid. While the spa is luxurious -- the best that I've ever visited -- one can access the spa fo;r just $15 a day per person if one is not a hotel guest. One gets in free as a hotel guest, but that doesn't make up for the plain room that one gets. For the room price, I expect luxury in Mexico and have gotten that elsewhere at much less cost. Yes, you get a balcony with a view of the hot pools and lake. However, locals say better rooms and a view of the lake are available in other hotels just minutes away. I also didn't appreciate having to bring to reception at checkout my towels, washcloths and television channel changer in order to get back the required $200 peso deposit on them. Enjoy the spa but stay elsewhere unless you have more than 2 people in the room. Otherwise, it's not worth it..

Leisure Partner

8/10

Excellent

17 May 2019

Verified traveler

The spa was good is a 2:30 hrs of relax in the hot waters

Leisure Family

8/10

Excellent

07 May 2019

Verified traveler

It was very noisy with so many people there. But in spite of that, we found it very relaxing. Loved the water and views of the lake and mountains.

Leisure Family

10/10

Exceptional

06 Apr 2019

Verified traveler

I like it all, clean room and the whole facility is very cleam.

Leisure Family

10/10

Exceptional

04 Apr 2019

Verified traveler

The view hotel and nature are fantastic, it’s a place to relax

Friends_and_family Family

8/10

Excellent

15 Jan 2019

Verified traveler

Parking is a problem. Water park is amazing. The spa is the best in the world.
The batroom's door in our room was so noisy.

10/10

Exceptional

27 Dec 2018

Verified traveler

Great hot soak therapeutic experience. Most extensive variety of hot pools, tubs, spas, vapor sauna, etc...

10/10

Exceptional

17 Dec 2018

Arthur

In every way this is a wonderful place to stay. The pools are great, the scenery spectacular, the food good, the staff friendly, helpful, efficient, and everywhere, so this is a vacation destination.

Friends

10/10

Exceptional

11 Dec 2018

Arthur

Truly special hot spring location with beautiful lake, mountains, birds, and very special people.

Friends

4/10

Poor

26 Jul 2018

Verified traveler

No AC...my girls and I.We woke up on a day I was going to sleep in...at 8am..all sweaty and

10/10

Exceptional

13 Jul 2018

Sophie

I loved the scenery. Lake Chapala and the mountain views are gorgeous and peaceful. Apparently this is a well kept secret with the locals so the prices are great but I am sure once the word gets out, the prices will increase. The downsize is there isn't much else to do in the town and the few restaurants that are in town close by 7pm. You can travel a few miles to a town called Chapala but you need a vehicle or use public transportation and they have a lot of restaurants to choice from and great many sites to see, so highly recommend as well. But if your whole purpose is to get some R&R then this is place for you and the only downsize to my stay is that the beds are very firm and I prefer plush.

10/10

Exceptional

21 Jun 2018

Verified traveler

Very nice place to relax and enjoy the warm waters.

6/10

Pleasant

20 Jun 2018

Dgarcia

Hotel is nice,clean staff is friendly

The hotel needs updating like air conditioning in all the rooms. I booked it through Expedia and Expedia doesn’t mention anything about NO AIR CONDITIONING. It was terrible very hot and humid in the room! The kids had fun in the pools and the food sold in site is descent. The parking area needs improvement as well.

10/10

Exceptional

30 Mar 2018

Mario

It was a really fun experience. The service was great, the amenities were excellent. We were upgraded to a couple’ suit that was great. I hope we can come back in the summer.

Partner

10/10

Exceptional

18 Mar 2018

Sylvain

Family place.

Great place for family's.

Family

10/10

Exceptional

01 Mar 2018

sandineyes

Great Hot Springs

Several thermal pools, a couple of natural saunas,swimming pools, water slides for the kids.Caferiatiera style restaurants ,all of which close early in the evening.Very crowded weekends but as this a spacious facility no problem here.Older rooms very clean.Easy bus,taxi access to Ajijic and Chapala.You can come here for a daily entrance fee of 285 pesos (adults) to use most of the facilities without staying here.In this case bring your own towels.

10/10

Exceptional

29 Dec 2017

Verified traveler

Great place to unwind near lakeside

Great experience,pools were clean and spa was great.Recomended for short detox weekend.
WIFI was bad.

Family

10/10

Exceptional

23 Aug 2017

Betty

A Hidden Heaven in San Juan Cosalá

Absolutely beautiful and relaxing place. There are six jacuzzis: oatmeal, bougainvillea petals, apple cider vinegar, coffee, soy milk, etc. Then you immerse yourself in mud, dry by the lake, go through a last pool and finally get a fabulous massage.

Family

6/10

Pleasant

01 Aug 2016

Francisco

Pleasant stay!

Great view to the Chapala lake, Termal waters are fantastic. If you don't go in car, be prepared to take buses to Chapala and to get there, but it worth it!

Family

8/10

Excellent

26 Jul 2016

Jalisco travel

Great cheap spa but terrible wifi

3 day stay with my two kids. Was given a very comfy room with nice balcony view. I got the spa package deal that was about 200 pesos. food was decent unside but heard that restaurants around area are pretty good within walking distance. Only one grocery/liquor store around the corner that could save someone that's suffering from last minute munchies. The only downside is the wifi. It rarely worked but if you are there to enjoy the spa and enjoy the hot spring water and pool, then definitely visit this place.

8/10

Excellent

23 Oct 2015

Verified traveler

An interesting experience

If you are looking for an interesting experience, this place is nice. Especially if you pay for spa access. The grounds are pretty, but don't expect superb quality in the building since it is older. The drain areas smell a bit. My room had a few small cockroaches. I did love the pools. We went on a weekday so there were not many people there, which is fine by me. I hear the place gets packed and there certainly is room for that. We had wonderful weather so we spent a good time in the thermal pools and I did a spa day. It is about 15 minutes away from Chapala which is a nice drive, and it is a pleasant living from what I see. Picturesque and I was there the evening of Oct 18 through early morning Oct 21. There is one particular food stand within the premises that sells really good tacos and shrimp tacos with all the fixings and fresh salsa. There are other restaurants but that one is very good. Apparently it is slow on Mondays, one of the thermal pools closes for maintenance that day as do a few of the eateries. The staff are welcoming and the grounds are fairly quiet after 7pm when they close to the general public. I liked it...it was relaxing and we had great views of the areas on the other side of the lake.

4/10

Poor

17 Sep 2014

Verified traveler

Bring a clock radio and a coffee maker!

No clock radio and no coffee maker.
Never seen that before.

4/10

Poor

19 Aug 2014

Verified traveler

Dirty Rooms and Showers

DO NOT STAY I plan my trip thinking this was one of the best places to stay but I was very wrong. The room was dirty as soon as I put my bags down I was itching and found bed bugs on 2 beds I had my boyfriend spend half of the nite getting the bugs out of our bed. They also dnt tell you that theres a fee of 300 pesos when u check in. I was there on a weekend and found no parking close by. The pools were crowded with people and dirty. I asked what was the earliest time they open the water slides and pools for the next day to try to avoid the crowds according to them it's 9 am however they did not open until 12pm I was very dissapointed. Eveb though i complaint I was not able to get any reimbursement. For the price it's the worth the stay.

10/10

Exceptional

04 Jun 2014

White

Excellent

Good survice

4/10

Poor

04 May 2014

Joe M

Cheap hotel, very outdated. NO A/C Very muggy even at night. Was allowed only 1 bath bar & 1 wash cloth per room even thought there were 2 adults staying. The grounds and pool areas were well maintained. Almost no chance of parking after the hundreds of day spa guests arrived. No phone in room. Very few of staff spoke English although most staff tried to help. Will NOT go back here, nor recommend this place!

6/10

Pleasant

08 Apr 2014

Beto

Spring break 2014

Different site from the more tuiristic places, very pleasant area and the weather was fantastic. One dissapointing point was that restaurants did not open early and there was not a place to get a cup of coffe before 9:00am.

The staff can be a bit friendly.

Had a great experience and like the place

Family

10/10

Exceptional

17 Feb 2014

kelly

Great Place to Relax!

The mineral pools and steam were wonderful and for a reasonable charge you can get a professional massage. The staff was very considerate especially Rodolfo the manager who answered our questions and made sure our stay was a positive one! We hope to return again next year!

10/10

Exceptional

01 Jul 2013

Verified traveler

great relaxing hotel

Hotel was great, all the way from the rooms to the swimming pools......the only thing is that customer service from all of their employees needs to get enforced. They weren't to friendly and sometimes all they needed was just a little smile, but other than that the hotel was great.

Family

6/10

Pleasant

05 Apr 2013

Nancy

Poor Dining Options

The grounds and pools are wonderful.After a long day on the road we were very hungry. The restaurant was to close at 8:30, so after 7 we went to dine and they said they were closed. We were told the Taco stand was still open...wrong..they were also closed. There were no stores or restaurants in the area. We were unable to get a taxi, and did not want to drive anywhere. So we did not have any dinner on Easter Sunday of all times. They seem to cater more to the day crowd than people who actually rent rooms there. We will not return for this reason.

10/10

Exceptional

01 Dec 2012

Nancy

Wonderful treat

Wonderful spa hotel. Beautiful gardens and thermal pools. Had the best massage of my life and a facial as well. Great place to relax for a couple of days after a long road trip. Only downside was the food we had..nothing great. But I would definitely return.

10/10

Exceptional

31 Aug 2012

Rey

Great for a break and a change.

If you really want to rest of everything, this is the place. Staff are great and will help and hear you. It is a family place, so is great to go with your children. The rooms are big enough for two adults and two children.

8/10

Excellent

14 Oct 2025

Rosa Eugenia

Luce Limpio pero las habitaciones ya lucen viejas y el costó es más caro que otras opciones más nuevas.

10/10

Exceptional

04 Sep 2025

Luisa Rebeca

Solo les falta un restaurante nocturno

Leisure Family_with_children

8/10

Excellent

05 Jul 2025

Verified traveler

La aventura fue simple pero buena

El habitación es bastante simple así como el servicio, realmente lo que vale la pena es el balneario, en la noche no hay nada que hacer ahí y no hay transporte que te lleve al centro de la población ni siquiera me podían conseguir un taxi, aunque retirado no está y se puede ir caminando solo teniendo mucho cuidado ya que un perro nos atacó pero no pasó del susto, se camina por la orilla de la carretera un tramo y está muy solo.

Friends_and_family Friends

4/10

Poor

08 Jun 2025

Josef

Muy limpio, muy lindo pero al saber que hicimos reservación con Expedia el trato fue diferente nos pusieron en una habitación muy lejos del acceso principal tuve que pagar extra en el frontdesk para que nos cambiaran a una habitación mas cerca ya que la que originalmente nos dieron no tenia refrigeración y en la plataforma decia que si había AC pero solo tenia un abanico de techo, aese hotel siempre llegabamos y hacíamos la reserva directo pero ahora que los hicimos atraves de expedia el trato fue pésimo

Leisure Family

8/10

Excellent

07 Mar 2025

Miguel Angel

Hotel balneario muy caro para lo antiguo que está. Edo sí, muy limpio y Agua caliente muy rica

Leisure Family_with_children

8/10

Excellent

12 Nov 2024

Eduardo

Muy padre experiencia

Leisure Family_with_children

4/10

Poor

05 May 2024

alejandra elizabeth

Lo que no me gustó es que la entrada es muy tarde y la entrega muy temprano

10/10

Exceptional

20 Mar 2024

Laura

Las instalaciones del jacuzzi y temazcal. Excelentes

10/10

Exceptional

18 Mar 2023

Sandra

Exelente lugar mas de 30 años visitándolos con mis padres y ahora con mi.s hijos vuelvo a recordar gracias por siempre mejorará y ofrecer lo mejor

Leisure Family

8/10

Excellent

10 Mar 2023

Maria

Había muchas renovaciones y como el personal estaba ocupado en eso, no hacían la limpieza y mantenimiento de albercas a tiempo. El balneario abre a las 8 y terminaron de limpiar albercas a las 10. El personal fue muy muy amable, solo falta una mejor administración del tiempo. Las habitaciones muy cómodas

Leisure Family_with_children

10/10

Exceptional

05 Nov 2022

Israel

Recomendable

Leisure Family

10/10

Exceptional

20 Oct 2022

JORGE LUIS

Excelente atención en general, limpieza, comodidad.
Buenos precios de los alimentos, preparación en el momento.
Instalaciones con buen mantenimiento, áreas comunes de buen gusto.

Leisure Family

8/10

Excellent

08 May 2022

ANA KARINA

Mala actitud de la recepcionista

La señorita que se encuentra en el check outnmuy desagradable y prepotente.

Partner

10/10

Exceptional

11 Jan 2022

Aida

MUY AGRADABLE

ideal para disfrutar de aguas termales

Friends_and_family Family

8/10

Excellent

25 Dec 2021

CLAUDIA ELIZABETH

VISITA SAN JUAN COSALA

BIEN CON TODOS LOS PROTOCOLOS DE COVID-19

Friends_and_family Family

8/10

Excellent

04 Jul 2021

Verified traveler

Las instalaciones son muy buenas, solo me gustaría que tuvieran paquetes todo incluído para no batallar con la comida, y que tuvieran un mejor estacionamiento y WiFi en las habitaciones, solo había señal en recepción.

Leisure Family_with_children

4/10

Poor

12 Feb 2020

Verified traveler

Nunca hize check in no pude asistir pero es en excelente lugar he estado ahí muchas veces

Leisure Family

10/10

Exceptional

14 Jan 2020

Martín

Que todas las albercas tuvieran agua caliente siempre

Leisure Partner

8/10

Excellent

07 Nov 2019

Verified traveler

Las tinas de hidromasaje ¡¡¡ y la tranquilidad del lugar. Puedes estar en tinas individuales

Leisure Family

10/10

Exceptional

14 Oct 2019

Verified traveler

Tiene lo necesario para descansar y que los chicos se la pasen bien

Leisure Family_with_children

10/10

Exceptional

24 Jul 2019

Claudia

Muy buena atención y los servicios de spa excelentes

Leisure Friends