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Mama Chuy Hotel Villas
Guadalajara & Vicinity · Mexico
La Puerta 100View location
7.6/10Very good149 Reviews
Cleanliness8.2/10 8.2
Service8.2/10 8.2
Comfort7.4/10 7.4
Condition7.0/10 7.0
Location10.0/10 10.0
Neighborhood8.0/10 8.0
Amenities7.6/10 7.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mama Chuy Hotel Villas
With spectacular scenery and beautiful views of Lake Chapala. At Mama Chuy Hotel & Villas, we offer a whole lifestyle in an exclusive location where tranquility and relaxation in harmony with nature achieve total balance for your body.
Mama Chuy Hotel & Villas is located between beautiful Lake Chapala and the mountains. You and your family will enjoy extraordinary sunsets, pleasant evenings in the moonlight, or walks under a starry sky.
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With a stay at Mama Chuy Hotel & Villas Ajijic in Jocotepec, you'll be in the mountains, a 3-minute walk from Lake Chapala and a 4-minute drive from Monte Coxala Spa.
This family-friendly hotel is 1.1 mi (1.8 km) from San Juan Cosala Boardwalk and 5.5 mi (8.8 km) from Parroquia del Senor del Monte. Make yourself at home in one of the 16 individually decorated guestrooms, featuring refrigerators and plasma televisions.
Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
You need to know
- One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Spoken Language
Spanish
Nearby attractions
Lake Chapala
0.2 km / 0.2 mi
San Juan Cosala Boardwalk
1.6 km / 1 mi
Monte Coxala Spa
2.7 km / 1.7 mi
Parroquia del Senor del Monte
8.8 km / 5.5 mi
Ajijic Malecón
9.6 km / 6 mi
Church of Ajijic
10.4 km / 6.5 mi
Laguna Shopping Centre
11.9 km / 7.4 mi
Chula Vista Country Club
13 km / 8.1 mi
Chapala Malecon
17 km / 10.5 mi
Church of San Cristobal Zapotitlan
22.9 km / 14.2 mi
Lomas de Chapala Country Club
27.5 km / 17.1 mi
Balneario Las Delicias
44.9 km / 27.9 mi
Arena VFG
47.5 km / 29.5 mi
Plaza Punto Sur Guadalajara
51.8 km / 32.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 15
- hotel
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- BarExtra charge
- Restaurant: 1
- Meeting room: 1
- Breakfast a la carte
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
VILLA CAPACITY 8VILLA • CAPACITY 8 • 1 Bedroom • 30 m²VIL.C8
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 2–8 • Adults: max. 8 • Children: max. 2
- Bed setup
- 4 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- VILLA
- View / characteristic
- CAPACITY 8
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 2
- TV
- Individually adjustable air conditioning
- Terrace
- Wi-fi
- Toiletries
- Make-up mirror
- Fan
Show all 9 amenities
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMama Chuy Hotel Villas
VILLA CAPACITY 8
Room photos
6 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 2–8 • Adults: max. 8 • Children: max. 2
- Bed setup
- 4 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- VILLA
- View / characteristic
- CAPACITY 8
Adult and child limits apply within the room's total guest limit.
Room code: VIL.C8
Room amenities
- Bathroom: 2
- TV
- Individually adjustable air conditioning
- Terrace
- Wi-fi
- Toiletries
- Make-up mirror
- Fan
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 25 m²JSU.ST
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Bathroom: 1
- Wi-fi
- Toiletries
- Make-up mirror
- Fan
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMama Chuy Hotel Villas
JUNIOR SUITE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Room amenities
- TV
- Bathroom: 1
- Wi-fi
- Toiletries
- Make-up mirror
- Fan
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
VILLA TWO BEDROOMS WITH TERRACEVILLA • TWO BEDROOMS WITH TERRACE • 1 Bedroom • 30 m²VIL.B2-TR
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- VILLA
- View / characteristic
- TWO BEDROOMS WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- TV
- Individually adjustable air conditioning
- Terrace
- Wi-fi
- Toiletries
- Make-up mirror
- Fan
Show all 9 amenities
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMama Chuy Hotel Villas
VILLA TWO BEDROOMS WITH TERRACE
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Queen-size bed 150-154 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- VILLA
- View / characteristic
- TWO BEDROOMS WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: VIL.B2-TR
Room amenities
- Bathroom: 1
- TV
- Individually adjustable air conditioning
- Terrace
- Wi-fi
- Toiletries
- Make-up mirror
- Fan
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
VILLA WITH TERRACEVILLA • WITH TERRACE • 1 Bedroom • 30 m²VIL.TR
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- VILLA
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Satellite TV
- Fan
- Make-up mirror
- Toiletries
- Wi-fi
- Terrace
- Individually adjustable air conditioning
Show all 10 amenities
- Kitchen
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMama Chuy Hotel Villas
VILLA WITH TERRACE
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- VILLA
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: VIL.TR
Room amenities
- Bathroom: 1
- Satellite TV
- Fan
- Make-up mirror
- Toiletries
- Wi-fi
- Terrace
- Individually adjustable air conditioning
- Kitchen
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMama Chuy Hotel Villas
SUITE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
VILLA DELUXE WITH JACUZZIVILLA • DELUXE WITH JACUZZIVIL.DX-JA
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- DELUXE WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMama Chuy Hotel Villas
VILLA DELUXE WITH JACUZZI
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- DELUXE WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room code: VIL.DX-JA
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
VILLA DELUXE WITH VIEWSVILLA • DELUXE WITH VIEWSVIL.DX-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMama Chuy Hotel Villas
VILLA DELUXE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: VIL.DX-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
VILLA DELUXE WITH TERRACEVILLA • DELUXE WITH TERRACE • 1 Bedroom • 30 m²VIL.DX-TR
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- VILLA
- View / characteristic
- DELUXE WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Terrace
- Satellite TV
- Wi-fi
- Toiletries
- Make-up mirror
- Fan
- Bathroom: 1
Show all 10 amenities
- TV
- Kitchen
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMama Chuy Hotel Villas
VILLA DELUXE WITH TERRACE
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- VILLA
- View / characteristic
- DELUXE WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: VIL.DX-TR
Room amenities
- Individually adjustable air conditioning
- Terrace
- Satellite TV
- Wi-fi
- Toiletries
- Make-up mirror
- Fan
- Bathroom: 1
- TV
- Kitchen
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR WITH TERRACESUITE • SUPERIOR WITH TERRACE • 1 Bedroom • 25 m²SUI.SU-TR
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fan
- Bathroom: 1
- TV
- Kitchen
- Terrace
- Wi-fi
- Toiletries
- Make-up mirror
Show all 9 amenities
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMama Chuy Hotel Villas
SUITE SUPERIOR WITH TERRACE
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU-TR
Room amenities
- Fan
- Bathroom: 1
- TV
- Kitchen
- Terrace
- Wi-fi
- Toiletries
- Make-up mirror
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMama Chuy Hotel Villas
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
VILLA DELUXE LAKE VIEWVILLA • DELUXE LAKE VIEW • 1 Bedroom • 30 m²VIL.DX-LK
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- VILLA
- View / characteristic
- DELUXE LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Bathroom: 1
- TV
- Kitchen
- Terrace
- Wi-fi
- Toiletries
- Make-up mirror
Show all 10 amenities
- Fan
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMama Chuy Hotel Villas
VILLA DELUXE LAKE VIEW
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- VILLA
- View / characteristic
- DELUXE LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: VIL.DX-LK
Room amenities
- Individually adjustable air conditioning
- Bathroom: 1
- TV
- Kitchen
- Terrace
- Wi-fi
- Toiletries
- Make-up mirror
- Fan
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
VILLA LAKE VIEWVILLA • LAKE VIEWVIL.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMama Chuy Hotel Villas
VILLA LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: VIL.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Mama Chuy Hotel Villas
75
reviews shown
IRMA
A rustic place surrounded by beautiful vegetation. The staff is welcoming and helpful. The amenities provided are very basic and the pool could use some maintenance; however, it was pretty clean.
We would definitely visit again on weekdays for a relaxing time!
We would definitely visit again on weekdays for a relaxing time!
Verenice
Superb!
Maria
Beds are very hard ( NOT COMFORTABLE AT ALL
Terry-Jo
Staff were great, grounds were exceptional, it was really quiet when we were there and loved it
Robert
The washroom was difficult… hard to enter and exit. You had to deal with a very high step (about 1 foot). This is very much a safety concern. The front light outside was on all night the 1st night we were there. The front door did not have a blind to shield it. They turned it off for us the 2nd night. It was a very old room but the bed was quite comfortable. They only gave each of us a bottle of water the 1st day. I had to ask them to give us one the 2nd day. There was only 1 small bar of soap. The bed was not made up until 4 PM the 2nd day until I asked them about this. Also I had to ask them then to give us clean
towels. The pool area was lovely as was breakfast. Hotel has a beautiful setting with a view of Lake Chapala.
towels. The pool area was lovely as was breakfast. Hotel has a beautiful setting with a view of Lake Chapala.
Matthew
Great staff and great breakfast!!
David C
The room was in good condition but furniture seemed old
CARLOS
We stayed for 1 night. It is very peaceful, and the surrounding area and the views are nice. They were very friendly and helpful, allowing us to do a very late check in. The pool area is nice. The rooms are rustic and simple, but comfortable. There’s free available parking, as well as a nearby tennis court and cycling track.
Ruben
Great area and peaceful
Hugo
Has all you need. Excellent view.
Omar Alejandro
Too expensive and the breakfast its not include for kids, pool too cold
Verified traveler
Recomiendo mucho!
Quedamos durante semana y solo eramos dos o tres familias durante nuestra estancia. Muy amable las personas de hotel. Tiene una vista hermosa del lago de Chapala.
Verified traveler
The view, You can see the lake,and mountains , you must go
Rayito
The Villas are rustic and a bit dated, I should have checked before booking for stairs since I travelled with my 95 years younger Mom but she as always was awesome and we enjoyed our time together. Staff was friendly and helpful, I was able to switch to a more convenient apartment. We did no cook but used the stove to warm Mom’s coffee there is no microwave and the fridge wasn’t cooling to well but not used for soda and water so it was OK. Landscape is gorgeous and so is the view.
Verified traveler
What I loved the most about this place is the service. Everyone is very friendly and assuring that every client is having a great time. The rooms are cleaned very well. The morning breakfast was delicious. Will be going back next summer.
Lynda
Decrepit Hotel
This is NOT 4 star but a 2 Star at best
This place is old and outdated.
Stains on the bed cover, metal seats with no cushions,locks that would not operate for sucurity from the inside.
Pool dirty and spa cloudy.
The 2 rooms we had were along way apart with high steps and no railings for my mother-in-law law of 83 so we changed to a 2 bedroom suite and charged us 200 pesos more.
The shower was really poor with a drizzle of hot water.
The property looks nice when you enter but the rooms are behind basic
That charged $ 140 US and was worth $ 50 US maximum
This place is old and outdated.
Stains on the bed cover, metal seats with no cushions,locks that would not operate for sucurity from the inside.
Pool dirty and spa cloudy.
The 2 rooms we had were along way apart with high steps and no railings for my mother-in-law law of 83 so we changed to a 2 bedroom suite and charged us 200 pesos more.
The shower was really poor with a drizzle of hot water.
The property looks nice when you enter but the rooms are behind basic
That charged $ 140 US and was worth $ 50 US maximum
Verified traveler
Staff was very very nice amd profesional but the property accomodations were too old and some how unconrfortable
Yolanda
Place is great for family getaways. My only negative comment is that the pools need to be maintenanced regularly especially during high peak season....water was not clean and jacuzzi was not functioning.
bill
Quiet, great view
The hotel doesn't really cater to international visitors but for local families on weekends. I was the only foreigner the 4 nights. You get a two-room apartment with kitchen facilities but no local shopping. Almost no staff with English facility.
Rose
Nice quiet place
The hotel is nice and clean,however the restaurant was closed most of the time. At the reception we were told breakfast starts at 9, but when we show up at the restaurant we were told they open at 9:30.
Verified traveler
Rude Staff and Poor rating overall
The front desk service was terrible and very poor cleanliness overall. The pool was dirty and in poor condition (loose tiles throughout). I would not stay in this Hotel again nor I would recommended.
Hitesh
Room allotted was in poor condition
I reserved a room after looking into the pictures and the room allotted looked to be like a newly constructed/under-construction room. Was not looking like a hotel room at all. Too cold at night and no air-conditioner/heater was available.
Verified traveler
Room was nice and clean and nice area to staff very helpful
Cristian
Relaxing
We loved the hotel it was relaxing and the food was great.
Verified traveler
Great hotel with awesome cool
Stayed 2 nights with family and could have stayed A lot longer!
Verified traveler
Nice and quiet hotel. For resting
Good hotel, but no bar, no restaurant. Good place fo resting and a nice view of Lake and Volcan
Brent
Beautiful location, beautiful view.
Generally good but the hotel was not prepared for our needs (extra bed).
David
Very nice secluded hotel close to the Lake
Mama Chuy hotel was a very pleasant surprise. Great amenities, excellent breakfast and nice room.
travel often
It looked like it was closed
Not very good it seemed like it was closed no bar no restaurant nothing
Charly
Encuntras mas de lo que esperas buen lugar para descansar y una buena vista de la lagunade Chapala
Elvia
Cama cómoda, instalaciones tranquilo y relax que se buscaba, todo bien, solo por ña lluvia se fue la luz en la noche y regreso al día siguiente pero sirvió de desconexion
JAVIER
Todo bien solo que le picó una avispa al niño en el área infantil
Oscar
La vegetación de la propiedad me gusto mucho, la vista está muy bien también
MIGUEL ANGEL
Las personas que te atienden son muy amables
González Romero
muy lindo, instalaciones cómodas y funcionales
Fernando Said
Nunca pude entrar, dijeron que no habia reservacion y aparte, querian cobrar algo que nunca ae reservo, tengan cuidado
JUAN GERARDO
Mejorar el restaurante
Luis e
Todo muy bonito y en orden
Lo único realmente malo el servicio y comida del restaurante .
Todo lo demás muy bien
Lo único realmente malo el servicio y comida del restaurante .
Todo lo demás muy bien
Martin
Todo bien
Joel
La alberca estaba sucia :(
ana gabriela
El ambiente familiar ,las áreas verdes,los caballos ,la atención de las personas que trabajan ahí,muy recomendable!
Ana
Muy bello el lugar y la vista. Muy amables todas las personas que nos atendieron. Gracias!
Carlos
De muy bajo nivel , y el costo elevado para los pocos servicios y calidad que ofrecen
sergio
Excelente atención!!! Muy recomendable!!!
BLANCA ILIANA
Le falta un poco de mantenimiento
Fatima
Muy bonita
Uriel
Se resume con el adjetivo teanquilidad
ANGEL GUSTAVO
Recomendable
Muy comodo el lugar, las intalaciones limpias y comodas. lo unico es que el desayuno lo sirven a las 10, mis hijos se levantan temprano y serviria tener mayor disponibilidad de horario para la comida.
Euremio
Los insumos de papel higiénico, jabón y shampoo no son suficientes para dos personas. El control del ventilador no servia y podrian mejorar las luces de la habitación.
María Elena Tejada
Me gusto sus áreas verdes, el ambiente si esta hecho para descansar.
No me gusto que no tienen control en plagas, y la alberca no tiene mucho aseo
No me gusto que no tienen control en plagas, y la alberca no tiene mucho aseo
Luis
Le falta muchísimo mantenimiento; la atención del personal muy mala;
Para empezar el estacionamiento; invadido por otra persona; Al entrar momento que nos entregan el cuarto….. el control del
Ventilador no sirve….. huele a humedad; el baño sucio… …. Mobiliario maltratado y viejo… no es lo que ofrecen en la imagen
Para empezar el estacionamiento; invadido por otra persona; Al entrar momento que nos entregan el cuarto….. el control del
Ventilador no sirve….. huele a humedad; el baño sucio… …. Mobiliario maltratado y viejo… no es lo que ofrecen en la imagen
Andrea Patricia
gracias
JORGE
el hotel esta clasificado como de 4 estrellas, y en la realidad es como de estrellas; se ve que le untaron la mano a la Secretaria de Turismo, para que puedan cobrar como de 4 estrellas, las cabanas muy rusticas y con mobiliario corriente y gastado. lo bueno las albercas y la vista al Lago de Chapala.
LEONARDO
Excelente vista y desayuno sabroso
Alejandro
No había agua caliente, fui a recepción y me contesto un señor de mantenimiento que ya estaba prendido el boiler, pero jamás salió el agua caliente, la tv del cuarto súper vieja y no se veía ningún canal
David
Muy agradable la estancia en general.
Pedro
Mucha vegetación!!!
Verified traveler
No es un hotel de 4 estrellas es como un motel. Las habitaciones regular y muy antiguas. La srta de recepción muy agradable. Lugar nada cuidado. Un desastre
Rafael
Estancia bien a secas
La alberca esta muy agusto, solo que falta que esten mas atentos de la limpieza de la misma ya que tenia algunaa hojas, insectos y un niño se hizo popo en la alberca y paso mucho tiempo en que limpiaran. Las camas muy agusto.
Sergio
Muy comodo el hotel sooo no hay señalamientos para la entrada
Verified traveler
Excelente hotel. Buenas instalaciones y desayuno delicioso. Se escucha mucho ruido de afuera.
Verified traveler
El lugar esta en muy buen estado con buen mantenimiento y los precios son razonables, vale la pena para familias y parejas, pasas un buen rato y tiene un jacuzzi general con vista a la laguna, el aseo esta excelente.
Ivette
Todo muy bonito la gente muy amable muy bonita las instalaciones todo muy bien
Verified traveler
Excelente excelente Excelente excelente Excelente excelente
Marco A
No recomiendo la estancia aqui!!!
Las fotos que colocan no corresponden a la realidad. El cuarto y el baño olian a humedad, incomodo por cierto. Muebles viejos y sucios. En el cuarto al ingresar encontre una cucaracha (pesimo). Televisiones con mala señal y que tenias que manejarlas manualmente. Al finalizar mi estancia de 1 noche, me dicen que faltaba un tenedor y un vaso, cuando ni los utilice. Por el costo que tiene la noche, ni loco vuelvo a ese lugar. Muy mala experiencia, no lo recomiendo.
Verified traveler
Es un lugar increíble para pasar un tiempo de relajación y buen ambiente en compañía de unos buenos amigos.
Verified traveler
Hola buenos días, son instalaciones limpias, pero les falta un poquito de mantenimiento a los muebles.
Verified traveler
Instalaciones muy bonitas y limpias, mejor de lo que esperaba.
Verified traveler
La limpieza excelente en las habitaciones y el servicio del comedor, rápido y comida sabrosa.
Verified traveler
MUY VIEJAS LAS INSTALACIONES, PERO MUY LIMPIO TODO EL HOTEL, INCLUYE DESAYUNO QUE ES MUY SABROSO
Verified traveler
La entrada a las villas está muy deteriorada. La villa que tuvimos estaba recién remodelada y muy limpia, lo único es que afuera realmente está viejo y la recepción necesita un cambio.
Tuve problemas para pagar con tarjeta por falta de señal, pero al final si se pudo realizar el pago.
El servicio de la gente excelente.
Tuve problemas para pagar con tarjeta por falta de señal, pero al final si se pudo realizar el pago.
El servicio de la gente excelente.
Maria
El personal fue muy atento; las habitacuones están limpias pero son viejas y están deterioradas; previamente pregunté si el agua de la alberca era calientita, me dijeron que si y realmente es fría, igual en el jacuzzi.
Verified traveler
Me gusto la ubicación el panorama que tiene al pie de cerro muy bonito donde te puedes relajar 😌, hay un pequeño detalle les ase falta pensar más el las personas incapacitadas baños accesibilidad para cilla de ruedas 🤔
Verified traveler
No funcionó el jakuzi, agua fría en alberca, calle de acceso x carretera mal estado
Christian
No es buena opción, Alacranes
Es un hotel descuidado, hay muchos Alacranes, algunos en las camas, no hay una buena limpieza, y el personal del hotel fatal, no intenten quedarse ahí, hay mejores opciones por el mismo precio.
Location & surroundings
Mama Chuy Hotel Villas
La Puerta 100, Chapala, Mexico
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Mama Chuy Hotel Villas
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