Name: New Bedford Harbor Hotel Fairhaven Area
Address: 222 Union St, New Bedford, 02740, US

8/10

Excellent

20 Jul 2026

Anne

The room was great, the staff were friendly and helpful, the location was good. The only downside was the breakfast provided, which was minimal. We were advised by the front desk when we checked in that if we wanted a bigger breakfast that there was a place close by, which was helpful. I would stay there again.

Partner

10/10

Exceptional

19 Jul 2026

Steven

Great hotel and loved the lobby restaurant

Partner

6/10

Pleasant

18 Jul 2026

Filippo

The room was small. The air conditioner works well but needs to be cleaned. There was such a musty smell I went to the store and purchased 2 glade air freshener's to try and get rid of the smell. The free parking lot is hard to find at night and was not lit up so we went to a parking garage a few blocks away. After the first night I received a text asking how my stay was going and if I needed anything. I replied to it but never received a response.

Family

10/10

Exceptional

14 Jul 2026

Olga

Very clean
Please improve your breakfast

10/10

Exceptional

13 Jul 2026

Alyson

Clean

Self

10/10

Exceptional

12 Jul 2026

Belinda

Clean room, pleasant staff, beautiful hotel

Partner

10/10

Exceptional

12 Jul 2026

Max

Restaurant seems to be closed down, but the staff was incredibly helpful, and location was perfect for the Nantucket ferry!

Self

8/10

Excellent

12 Jul 2026

William

Nice location to walk around

Self

10/10

Exceptional

09 Jul 2026

Bobby

This hotel is right in the middle of downtown and very walkable. We arrived late so didn’t explore much in the evening, but we received a warm welcome at check in. The room was spacious and we loved the ambiance of the old building. The continental breakfast is nice but very basic. Only one toaster and it didn’t work the best. At check-in I was told about the bakery around the corner. Perhaps the hotel should approach them about doing a collaboration. Maybe a voucher for $3ish dollars off. At any rate, the only complaint we had was the lack of hot water as the shower did not get warmer than warm. Great place, just needs some fine tuning.

4/10

Poor

07 Jul 2026

Allen

Booked it as a family member is in area for medical care. Booked two queen beds, only got a king. The staff were very helpful to remedy this situation. Online reported parking is included and onsite, which it is not. Then after getting dinner, we discovered the TV did not work for channels. Called down to desk and they reported they forget to inform us but Internet worked, it was a provider issue for the channels. Yet I could not mirror or use my laptop to use on the TV. It did not allow a source change on TV. Traveling with a parent that’s in their 60s, they like a regular TV news channel to watch. Then the shower was beautiful visually but operationally not so much. Extremely low water pressure and the temp of water was barely, barely luke warm. So to lay what needs to be paid for hotels to travel, basic amenities should be operational baseline. Had they worked, it would have been an excellent stay.

Family

6/10

Pleasant

05 Jul 2026

Donyale

The staff was friendly and helpful throughout my stay. The hotel lobby is quaint and welcoming, and I appreciated that parking was available, even though it was about a four-minute walk from the hotel. The complimentary breakfast was okay.

Unfortunately, there were a few issues with my stay. There was no hot water in my room, the bed was not made, and the trash was not emptied by housekeeping. In addition, the television was not working due to technical issues. While the staff was accommodating, these problems took away from what could have been a much better experience.

Self

6/10

Pleasant

02 Jul 2026

Matthew

Property was clean, staff was knowledgeable and flexible, no parking, bar and restaurant was closed when I arrived and was closed when I was up. Good place for a safe roof and within expectations

Self

10/10

Exceptional

01 Jul 2026

ARMANDO

ALEXANDRIA WAS A BIG HELP, VERY NICE, SHE MADE OUR WELCOMING VERY COOL. GAVE US INFORMATION ON DINNING AND THINGS TO DO. SHE HAS GREAT PEOPLE'S SKILLS. LOVED HER ATTITUDE TOWARDS EVERY QUEST THAT CAME IN. WANTED TO SAY VERY CLEAN ROOMS, VERY COMFY BEDS, THANKS AGAIN.

Family

4/10

Poor

27 Jun 2026

Denise

Air conditioning malfunctioned with limited availability of appropriate maintenance staff. Problem was not rectified.

Family

4/10

Poor

25 Jun 2026

Lorna

We should have left immediately.
The receptionist was insistent that we hadn't paid already. We had to show her the actual receipt, not just Hotels.com booking. Even when we presented our card to guarantee for incidentals, the card reader showed the full amount of the hotel booking again.
Our shower was cold and a dribble. The sink was blocked. The room was not very clean.
We were moved to another room.
I spoke to the manager who apologised and said that they'd email us with her suggested compensation. We asked to refund the night. Nothing has happened despite repeated requests and raising a complaint with Hotels.com
The location was good.

Partner

10/10

Exceptional

18 Jun 2026

Julie

Location/location/location. I wished this place had more amenities and I would
Love it more. Breakfast was there but I can say not the best. Coffee was harsh and the toaster didn’t work. The staff was awesome and very helpful. Parking was easy and dining options all around. The room was a little dirty but I keep wipes and was able to wipe the dusty side table(and everywhere else) :)

Self

10/10

Exceptional

15 Jun 2026

John

What a phenomenal find! Really pleased by the hotel, great room, conveniently located.

Self

10/10

Exceptional

05 Jun 2026

Dave

Safe and modern hotel with a comfortable bed and clean room.

We parked overnight on the street and had no issues.

Walkable to dining options and very close to shows at the the Vault.

Self

8/10

Excellent

03 Jun 2026

patricia

Great location, free parking although a five minute walk away, bed was wicked comfortable. My room did not have a full length mirror, we were there for a wedding, so that was a little bit disappointing. My daughter’s room had one so we just use that. I stayed for two days but they contacted me one day after I got home saying I needed to pay more money cause I was there for three days when I was only there for two nights. But they corrected it. I would stay there again.

10/10

Exceptional

24 May 2026

Susan

Very well designed hotel on the inside along with the rooms. Parking is a big problem. Have to park on the street with a meter or walk a couple of blocks to park. The breakfast could offer more items.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Andrew

Good stay

8/10

Excellent

08 May 2026

Sara

Prime location, walkable downtown.

Partner

10/10

Exceptional

08 May 2026

Miguel

Very friendly staff, convenient parking

Self

6/10

Pleasant

05 May 2026

Anne

The breakfast food is of very poor quality. Think of mass produced gas station sandwiches, and fruit yogurt that doesn't contain any fruit. The gym is water damaged likely got some mold issues. Street noise is easily heard on all floors. But on the plus side, the staff are very nice and the rooms are big.

8/10

Excellent

03 May 2026

tom

The staff and cleanliness were stellar. Had issue with parking (parking was in an open lot some 2.5 blocks from the hotel) and we had not coffee cups or coffee in our room. Space between foot of the bed and desk was just passable. Beds were great...shower very good.

Partner

8/10

Excellent

01 May 2026

Augusto C

I had a great time staying there

Self

10/10

Exceptional

19 Apr 2026

Michael

Location was perfect.

Friends_and_family Family

2/10

Poor

21 Mar 2026

Richard

Good luck finding parking! You have to hope to find a spot on the street nearby, because there's no parking lot or garage for this hotel. We were greeted by someone on the phone on the couch and when we got up to our tiny room, there was a missing TV. We went downstairs to talk to the receptionist, who was on the couch and on her phone again. She gave us a different room to try, but the bathroom was missing the shower towels and the water pressure was awful. Also, the new room had no carpet. In addition, the restaurant was closed down and was only serving drinks, and the breakfast bar selection was abysmal.

Partner

10/10

Exceptional

12 Mar 2026

T.

Defintely off season: rate and amenities. Think hotal was almost empty mid week and few staff. Hotel had a relaxed vibe. But the room was good, the bed comfortable

Self

6/10

Pleasant

20 Feb 2026

Lori

They don't share that their parking lot is 2 blocks away. In the winter you need to drag suitcases. No valet parking.

Self

8/10

Excellent

20 Feb 2026

DARA

ROOM WAS NICE BUT SHOWER DIDN'T GET HOT

8/10

Excellent

08 Feb 2026

Joyce

Location. Bar. Front desk all amazing. Right near Zeiterion and Moby dick brewing

Leisure Family

10/10

Exceptional

29 Jan 2026

Richard

Staff was friendly. Location was great and room had charm.

10/10

Exceptional

25 Jan 2026

Kim

I always love this place.

10/10

Exceptional

23 Jan 2026

max

We had a wonderful time. The museums were fantastic, restaurants were excellent and the room was great.

Partner

8/10

Excellent

21 Jan 2026

Jefferson

The parking lot is too far and not convinent

10/10

Exceptional

13 Jan 2026

Joan

Great, comfortable hotel right in the heart of the historic district. Staff was very helpful.

Self

10/10

Exceptional

04 Jan 2026

John

Stayed forb4 nights during New Year’s holiday and had a great time. The location was amazing right downtown near the water and all the activities. The room was clean and included a nice breakfast in the morning. The lobby was really nice and had a full bar. We’ll definitely stay again in future trips to New Bedford.

Leisure Family

4/10

Poor

03 Jan 2026

Daniel

Restaurant was closed, bar was open sporadically, room very loud

Self

6/10

Pleasant

14 Dec 2025

Donald

Room set up for only one person (towels, coffee service, etc). Hotel provides parking as indicated in booking, but is 3 blocks away from the hotel. Hotel does not have a restaurant as advertised. Skipped the free breakfast buffet for a full service restaurant.

Leisure Partner

10/10

Exceptional

14 Dec 2025

John

Clean room and friendly staff

Leisure Family

10/10

Exceptional

05 Dec 2025

Elizabeth

Yes

10/10

Exceptional

03 Dec 2025

Scott

Courteous staff clean room

Partner

10/10

Exceptional

30 Nov 2025

Soumyajit

Lovely hotel in an old building. Perfect location a few blocks from the waterfront. Staff were super nice and even allowed us to store our bikes inside the ballroom. Would absolutely stay there again.

4/10

Poor

27 Nov 2025

Jefferson

.

10/10

Exceptional

23 Nov 2025

kristy

Centrally located

8/10

Excellent

21 Nov 2025

Jacqueline

Staff...very friendly and helpful.

Business Self

6/10

Pleasant

01 Nov 2025

james

With downtown area for walking..refurbished hotel w nice bar.

Leisure

10/10

Exceptional

26 Oct 2025

Mark

s

8/10

Excellent

20 Oct 2025

Donna

Good for one night

6/10

Pleasant

14 Oct 2025

Gary

Went with expectation that the restaurant would be open based on website. It was not. 10a shower turned cold after 5 minutes. Window was not sealed. draft was blowing the curtains (making them move about 2 inches).

Leisure Family

10/10

Exceptional

13 Oct 2025

Kim

Love the area

Leisure

6/10

Pleasant

13 Oct 2025

Andrea

No parking on site. No pre warning that the bar and restaurant will be closed. We are in a large storm and expected to venture out to find somewhere to eat.
Room dirty with someone’s dorito’s on the floor. Noise from outside loud as windows are not adequately glazed. Apparently breakfast will be in a bag to collect in the morning.

Business_and_leisure Partner

4/10

Poor

12 Oct 2025

Vera

The room was somewhat small, the mattress too soft for us, and the breakfast was low quality.

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Joanne

Breakfast was not appealing at all.
This hotel could be great but it needs a deep clean

Leisure Partner

6/10

Pleasant

12 Oct 2025

james

A re-furbished older building.
Good locale for central NB...courts, administrative offices.
Breakfast was standard, pre-packaged muffins, cold cereals, fresh fruits.

Leisure Self

6/10

Pleasant

08 Oct 2025

Cathi

Tv didn't work, when called down to desk she knew it didn't work and wasn't suppose to use that room. Offered to move us but we were already unpacked. Also parking was 2 blocks away

10/10

Exceptional

05 Oct 2025

Cheryl

Great staff.

10/10

Exceptional

03 Oct 2025

LynElle

.

Leisure Partner

6/10

Pleasant

03 Oct 2025

Gail

Housekeeping never came to clean the room or empty trash or change towels for the five days there. Had to empty trash and leave near the housekeeping cart. Left dirty towels in the cart as well. Linen closet was on our floor and open so we selected the towels we needed on a daily basis.

Leisure

6/10

Pleasant

02 Oct 2025

Ralph

It is a very cute hotel, quaint rooms, has a very historic feel about it. On street parking has been very convenient in the times that I have stayed there.
The only challenge is at the check-in. It hasn’t been a very friendly staff. They seem tired and removed, because each day I’ve done it late at night. On my last day they had overbooked the hotel, even though I had prepaid for my room. The young man working the front desk was relatively new and seemed pretty overwhelmed. His answer was nothing I can do, but I can issue a refund. Midnight in New Bedford there wasn’t a whole lot of other options. I asked them to call a manager, and the manager essentially relayed the same message. I asked him to call the next higher person who essentially said give us the room because we were there in the next one with the reservation won’t have a room. I appreciate you getting the room, but didn’t feel very good about it. The whole process took almost an hour and at that hour at night. It wasn’t very enjoyable

Partner

8/10

Excellent

01 Oct 2025

Kay

Clean, smaller room with comfortable bed. Older hotel in downtown area, very quiet on weekend, except for some loud cars. A few cute restaurants, brewery and large arcade walkable.

Friends_and_family Family

8/10

Excellent

30 Sep 2025

Kelly

Staff at check in was friendly and helpful

Self

10/10

Exceptional

29 Sep 2025

Michael

Wonderful location with eady walking through out the historical district and waterfront. Plenty of dining opportunities.
Value for the stay was exceptional. Free parking for the hotel just a two block distance. Continental breakfast and lobby bar appreciated. ALL staff were happy and attentive. We will stay here again.

Leisure Partner

6/10

Pleasant

29 Sep 2025

Thu My

It is average Hotel; room is small. Breakfast in terrible.
Only the location is closed to everything.

Leisure Family

2/10

Poor

28 Sep 2025

Frank

Housekeeping, though requested daily, was very inconsistent with housekeeping staff not showing up for work. An internal hotel problem, affecting good customers.

Leisure Family

10/10

Exceptional

28 Sep 2025

Jolene

The staff was excellent. We liked Eric the bartender he was so nice and really fun!!

10/10

Exceptional

27 Sep 2025

malek

Very nice hotel and professional friendly staff

Leisure Partner

6/10

Pleasant

20 Sep 2025

monique

unfortunately I didn't really like property

8/10

Excellent

19 Sep 2025

Michael

All around great place to stay

Leisure Family

6/10

Pleasant

17 Sep 2025

Daniel

Skip it

The parking lot is located blocks away -not very convenient, especially in a somewhat sketchy neighborhood. The floors in the room were dirty, as was one of the towels. Some of the furniture was worn. I would not recommend this hotel.

Partner

10/10

Exceptional

15 Sep 2025

Carmen Lydia

We really enjoyed our stay here! The staff was super friendly and made us feel welcome right away. Our room was spacious with lots of natural light, which we loved.
The bar attendant was great too- very friendly and fun to chat with.
Breakfast was simple but convenient: danishes, oatmeal packets, bagels, premade sandwiches, and boiled eggs in the fridge. There’s a toaster and microwave if you want to warm things up. Just a heads-up, don’t expect the usual hotel spread with waffles, pancakes, or scrambled eggs. :)
The location was awesome- restaurants are just a short walk away. Parking was easy too, with the hotel’s lot just a block over, and we felt safe walking back and forth.
Overall, we had a great experience and would definitely stay here again!

Leisure Partner

6/10

Pleasant

14 Sep 2025

Dale

Adequate

Room was clean

Self

8/10

Excellent

13 Sep 2025

FRANK

Nice property .
Tough loading in front .
Good breakfast and fair price .

Leisure Partner

4/10

Poor

11 Sep 2025

Theresa

False advertising that you would see the Harbor from the window. We saw solar panels instead.Your frontdesk people are kind and efficient. Steve is especially keen to our needs. Thank him again for us. We will be visiting New Bedford again but will find another Hotel.Maybe one with a harbor view!!

Leisure Family

6/10

Pleasant

10 Sep 2025

Scott

Clean but dated rooms. Small bathroom. No soap for toiletries. Nice lobby bar (with music)

Business_and_leisure Partner

6/10

Pleasant

08 Sep 2025

Jeremy

Trash left in the room. HVAC made a high pitched whining noise all morning.
Staff was friendly and timely.

4/10

Poor

05 Sep 2025

Jovanna

Stayed here for one night, pictures online looked nice however our room was dirty. The bathroom and shower felt dingy. There was hair on the shower walls, the bathroom sink was dirty. In the room the floors were dirty. Also- what king size bed doesn’t have king size pillows???

Leisure

10/10

Exceptional

03 Sep 2025

Chinelle

Restaurants were good

10/10

Exceptional

02 Sep 2025

Chinelle

We enjoyed our stay there

Business_and_leisure

8/10

Excellent

31 Aug 2025

Verified traveler

Convenient to ferry. Kitchen & bar closed most of our stay. Morning breakfast was lacking, no hot items unless you microwave a bad breakfast sandwich.

Friends_and_family Family

8/10

Excellent

31 Aug 2025

LTanya

Nice and quiet also clean for a short stay and reasonable

Leisure Family

10/10

Exceptional

30 Aug 2025

Dr Isis

Clean cuzy and family friendly

Leisure Family

10/10

Exceptional

29 Aug 2025

Nanette

Great staff

Leisure

10/10

Exceptional

26 Aug 2025

Julie

The hotel is unique—not a cookie cutter, generic kind of set up. That said, while our room was clean and comfortable, it was jammed so tightly with furniture in a too small space that it was difficult to get around the bed. There was not enough room for our suitcases to not be in the way.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Michael

Nice place

Leisure Family

10/10

Exceptional

21 Aug 2025

Pamela

History...save old buildings

4/10

Poor

17 Aug 2025

Kenneth

Not a fan of having to search for parking.

10/10

Exceptional

14 Aug 2025

James

Awesome Spot

The stay was great for my family and I. But my name is James not Justin.

Friends_and_family Family

6/10

Pleasant

12 Aug 2025

syreeta

So the stay was convenient. I will say it was within walking distance to the ferry, dining options around and a whale museum. Nice little historic area. Safety-wise there were some homeless but people didn’t bother you as much. My room wasn’t cleaned properly, but again it was doable as I tend to wipe things down anyway. There were stains on the curtains and used shower gel still in the shower. The bed was ultra soft but not too bad. The staff was okay. Neyla was very friendly and knowledgeable about area. The other staff was not as friendly or warm. But they did their job nonetheless. The breakfast was continental style but there was a little bakery a block away, where you can get fresh baked goods. I would say the hotel has the location going for them. Being within walking distance to most of what you may need and a ferry ride away from Martha’s Vineyard.

Leisure Friends

10/10

Exceptional

10 Aug 2025

James

My family had a great time while we were kn town for the Martha's Vineyard African American Film Festival. The location was convenient for us to get to the Ferry, parking, grab dinner. We will definitely stay here again.

Business_and_leisure Family_with_children

10/10

Exceptional

09 Aug 2025

Verified traveler

Lovely Hotel

Great location. Very small room but good for one night. Staff was very helpful & accomadating.

Friends_and_family Friends

2/10

Poor

09 Aug 2025

Jasmin

Stranded 10 day. Wrongfully cancelled without my knowledge upon arriving.

Business_and_leisure Self

8/10

Excellent

08 Aug 2025

Monicka

Location and mgmt team was wonderful. One point of notice was the dresser appeared too big for room and made it tough to get to one side of the bed.

Business_and_leisure Self

6/10

Pleasant

05 Aug 2025

Catherine

Disappointed with housekeeping and linens & towels were subpar. Internet access was fine.

Leisure Family

6/10

Pleasant

03 Aug 2025

Katharine

Rooms were scuffed and not taken care of, paid extra for a harbor view and had a view of a dirty rooftop

Business_and_leisure Partner

4/10

Poor

02 Aug 2025

Jennifer

The staff was nice but the room was very dirty…hairs in the sheets, looked like the bed was not cleaned between guests…bathroom hair and floss on floor …there was 1 towel in bathroom, the staff did bring towels right away.
Had to walk down 3 flights of stairs with luggage since elevators were not working
The area around the hotel is seedy…lots of homeless…the waterfront which is 10-15 min walk is nice near the ferry.
I would not call this a boutique hotel…no food service at the hotel restaurant, maybe cause it was a Sunday? lol would find somewhere else to stay

Leisure Family

2/10

Poor

27 Jul 2025

Alena

not at all what the pictures look like, the area is so unsafe and dirty. so expensive for nothing. they don’t clean the rooms during the day and they don’t do anything to assist guests

Leisure Partner

10/10

Exceptional

24 Jul 2025

carl

We booked the king room with a harbor view. The room, on the top floor, had a beam ceiling with brick walls, which we appreciated as we enjoy historical inns. The picture window was a plus. The complimentary continental breakfast was plentiful and changed each morning. Staff members were attentive.

Leisure Partner

6/10

Pleasant

20 Jul 2025

Victor

There is nothing unique about this property; the lobby is dark and depressing, the rooms are small, and the receptionist said she would make a reservation for the best fish place in town but didn't follow through.

Leisure Partner