Capri Motel

2/10

Poor

17 Apr 2026

Kaylynna

I booked the Capri Motel because it’s about a 6-minute walk to the boardwalk, which was the main reason we chose this location. I had seen some bad reviews but never imagined it would be this dirty.

The first room we were given smelled so bad that my daughter actually threw up. Everything was filthy — the walls, refrigerator, bathroom, counters — it looked like the room had not been properly cleaned at all.

I asked to be moved to another room, but unfortunately it was the same situation. It was dirty everywhere and honestly felt uncomfortable and unsanitary to stay there. We ended up having to leave and book another hotel.

I took photos and videos of the conditions. Dave, the clerk/owner at the front desk, said he would cancel my reservation through Expedia and that I wouldn’t be charged. We’ll see if that actually happens.

Very disappointing experience.

Family_with_children

10/10

Exceptional

13 Apr 2026

ALICIA

Capri hotel is literally 3 min walk to all the action. The boardwalk and Pier/Wharf are all within walking distance.

Family

10/10

Exceptional

08 Apr 2026

Liza

I love it

Family_with_children

10/10

Exceptional

07 Apr 2026

Tanya

Everything was great, friendly staff

Family_with_children

4/10

Poor

03 Apr 2026

Ty

Well our AC didn't really work the floor was so dirty that I walked from the shower to the bed which is like 10 steps. My feet were black and it looked like I'd walked a mile on a black asphalt road the fitted sheet and the base of the bed look like it has never been washed. There was brown stains look like I don't know if it was a mop or someone barfing. We found food that we did not consume on the floor at the headboard by the wall. I believe it was pretzels. I don't think they ever sweep the floor or mop or change the under sheet last time. We're ever going to stay there. Wonderful placement but they do not take care of their rooms. Our toilet plugged up. I asked one of the hotel staff for a plunger she pointed in Spanish and pointed to the other end of the building somewhere I had to walk up. Yeah she said that the paper is no good in Spanish to the window and the lady pointed me to the back of the hotel and put it back when you're done. She said so clearly it's needed to be used on a regular basis. We had one and a half rolls of toilet paper ran out. Other than that it was amazing LOL

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Kayla

Very nice shower, staff was friendly and this was a good value for the price!

Friends

6/10

Pleasant

17 Mar 2026

Cali

easy walk to the boardwalk but only one half inch pillow provided

4/10

Poor

01 Mar 2026

tiffany

The staff was amazingly kind and welcoming. I wouldn’t stay here again though, it was booked in a pinch on a last minute trip. Outside of the motel or staff control, it’s just an extremely loud place to stay. You can hear everyone around you, people were constantly yelling and then smoking on the balcony next to the large no smoking sign. The beds are so uncomfortable, my back feels like I was ran over by a car and then they reversed over my body just to run me over again. In the motels control, the toilets have a sanitized paper ring closing the lid to appear cleaned. The toilet seat in our room had poop all over it. I tried to gaslight myself but there’s not disguising a strangers skid marks. Anyway, not my favorite place. Again, the staff was incredibly kind and I didn’t want to complain to them but I did let them know because, gross, they did apologize and that was the extent of that. I do think I’ll never book here again lol hope this helps in your choice!

Family_with_children

4/10

Poor

22 Feb 2026

Mercedes

Walking in it looked clean but when yiu moved the sheets and blankets you see it really is not , the bed had crumbs of sort on in , rhe bottom frame was dirty ( no stained ) nd the pillows was so old and scrunched up together . The bathroom was clean but took literally 14 minute for the hot water to be turn even warm .

4/10

Poor

20 Jan 2026

Maxwell

Room is fine. I would stay away for the hidden fees and shady practices. I’ve been waiting 2 weeks for the security deposit back and was charged a late check out fee even though I checked out an hour early. The worker on site is not helpful and giving me the run around about deposit back.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Dinesh

Great place to stay and good price rate .

6/10

Pleasant

27 Nov 2025

Damien

Smoking rooms qould be nice, and a functioning microwave

Partner

2/10

Poor

12 Nov 2025

Ovelia

Checking in didn’t go well deposit was

10/10

Exceptional

12 Nov 2025

nathan

Only a small walk from the boardwalk and warf

Leisure Family_with_children

4/10

Poor

12 Nov 2025

Allyson

Check in person was rude especially after I called about a late check in and they said I could just call and I can get one then I called and they told me I had to be there by 10 no late check was rude door was locked when u got there before 10 he was closing early

6/10

Pleasant

10 Nov 2025

Farid

The room was in good condition, and the staff were kind

Self

4/10

Poor

08 Nov 2025

Noel

No extra towels

Family

10/10

Exceptional

01 Nov 2025

Gabriella

I’ve been traveling since I was a kid, so I know what to expect when it comes to motels- honestly this one was really great! Super clean, beds were made neatly and very clean, room was fresh and smelled nice, the bathroom was clean and towels for showering were provided. There was both a microwave and fridge in our room. The host was very kind and easy to communicate with. The area itself is all walkable, you can get to the boardwalk easily. The parking was easy and accessible. Checkout was prompt and easy. Thanks again!

Leisure Partner

4/10

Poor

20 Oct 2025

Maria

There was no hot water in the morning that we left so we could not take showers. The windows were not very thick/airtight because the road/people noise during the night was extremely loud. Very difficult to sleep.

Friends_and_family Family

6/10

Pleasant

20 Oct 2025

Berenice

Clean room

8/10

Excellent

16 Oct 2025

Kathryn

Very polite and perfect for what I needed.

The staff was very polite and had no issues while there.

Friends_and_family Friends

6/10

Pleasant

05 Oct 2025

Kevin

Cheapest hotel with a really short walking distance to the boardwalk. Not the cleanest or nicest hotel but if you are on a budget its definitely an option.

8/10

Excellent

01 Oct 2025

James

Stayed off season and got a good rate...you can walk to the beach & boardwalk...mattress was very comfy...staff very friendly & helpful...room had microwave & refrigerator...some traffic noise until 10p so bring a sound machine just in case you need it.

Business Partner

10/10

Exceptional

28 Sep 2025

Randi

Nice place to bee for 5 days

4/10

Poor

26 Sep 2025

Mayaflor

Near board walk with small shops close to the board walk. Parking is free. Staff are just ok. The room smells and paint in the bathroom are dirty and old. Ref is not getting cold, AC is not working well.

Business Partner

2/10

Poor

19 Sep 2025

Brian

I got there 2 hours early they wouldn't let me check in even tho the place was completely empty so i waited in my car in the parking lot. 4 am got up for work no hot water no answer at the front desk. Waited for 30 minutes and took a cold shower with no wash clothes. Place is a dump

Business

6/10

Pleasant

10 Sep 2025

Aleksandr

Old mattresses.

Leisure Family

6/10

Pleasant

19 Aug 2025

Tanya

Used condom wrapper under the bed, toilet seat was dirty/cracked, and could have been a little more updated. Area was very quiet, though! Parking was tight, not ideal for larger vehicles.

Leisure Family_with_children

6/10

Pleasant

16 Aug 2025

Jacqueline

Just OK...

Its fine

Partner

10/10

Exceptional

10 Aug 2025

Daniel

Convenient location

10/10

Exceptional

06 Aug 2025

Melissa

Clean and the accommodations were excellent, the staff was friendly.

Business_and_leisure Family

6/10

Pleasant

29 Jul 2025

Steven

This property is very old and run down. They are obviously not reinvesting any profits into making improvements of any kind. A little bit of deep-cleaning, wall patching, and paint could go a long way toward cleaning the place up. They obviously don't have any pride in the property.

Leisure Family_with_children

4/10

Poor

28 Jul 2025

Kristin

Walking distance to the Boardwalk

Leisure Family

2/10

Poor

27 Jul 2025

Darrin

For the rate, the condition of this motel was terrible, this place would have be expensive at 60 bucks a night let alone 400 plus, if there would have vacancies elsewhere after i arived and seen the condition i would have left.

8/10

Excellent

23 Jul 2025

Megan

Honestly I was hesitant about staying here because some of the reviews but it wasn’t bad. The only complaint I have is there was a lot of hair in the sink and in the bath tub that shouldn’t have been there if it was cleaned right. It was a close walk to the boardwalk and that’s what I wanted. I would stay here again.

Friends_and_family Family

8/10

Excellent

23 Jul 2025

Samantha

I appreciated the reasonable price being within walking distance to the boardwalk and eateries. I liled the big wall window from room 121, very cool! The blanket had hole burnt into it, possible someone smoking which isnt allowed but I figure the laundry staff should throw that blanket away.

Leisure Family

10/10

Exceptional

16 Jul 2025

Javier

Nice staff and late checkout

10/10

Exceptional

15 Jul 2025

kevin

Gated parking and security on premises.

Leisure Friends

6/10

Pleasant

13 Jul 2025

stephanie

It was really close to the boardwalk which was the goal. When we came in it was okay, but as we checked the room around, there was some empty water bottles under the bed, it was pretty dusty. They definitely did not clean the floor. Ac does almost nothing. the water inside the bathroom would smell at certain times and the bathroom fan did not work.

6/10

Pleasant

30 Jun 2025

Kenneth

Close to the boardwalk. No need to pay for parking. Few minutes to walk to beach or the boardwalk.

Leisure Family

6/10

Pleasant

30 Jun 2025

Colton

Great area, walkable to anything and with free parking is an automatic plus! Room was a little small, facilities in the room didnt work great but got the job done, would stay here again based on convenience of the location, but definitely a little pricey for what youre getting out of the stay, overall 3.5/5, worth the trip for a last minute getaway

Leisure Partner

2/10

Poor

21 Jun 2025

Elene

Checked into the property and front office smelled like curry. At furst he didnt want to give us a second key but relented. Went to our room and it had a ckeaning smell in it. Which I suppose is good but noted hair in the bathroom and shower. Took 10 min before lukewarm water came out of the faucet to wash up and same for the shower! Motel is located on a very busy intersection so I didnt get much sleep at all! Felt like people were outside my door all night! Only positive was it was walking distance to the Boardwalk.

Leisure Family

8/10

Excellent

09 Jun 2025

Mark

Old but decent. Small rooms but quiet. Terrible small pillows but fine for the one night. Walkable to the boardwalk. Free parking but no breakfast. No lock on the bathroom door and no chain/swing lock.

Friends_and_family Family

10/10

Exceptional

06 Jun 2025

anthony

the owner was very nice

Leisure Partner

10/10

Exceptional

19 May 2025

Tris

Great stay in Santa Cruz at the Capri Motel. It’s a simple no frills place but in a very convenient location at a fantastic price. On a busy intersection during the day which makes for such interesting people & action watching. At night late when sleeping it quieted down. The motel is really in a great location. Park your car, unpack and go have some fun. The San Lorenzo River runs right next to the street and there’s a trail you can take to the boardwalk or over to East Cliff side or the other direction that’s a really nice walk and you get some marvelous views of the beach boardwalk if you go all the way to Cliff Drive Vista Point. I will say though, a nice hot jacuzzi would have really felt marvelous after all the walking we did. Not one offered there but there are spas that we could have gone to that we could have taken care of our tired achey parts. We just weren’t there long enough and didn’t have the time. Ah shucks !!!

Leisure Partner

6/10

Pleasant

11 May 2025

Joseph

Bare bones. Linen had light stains and burn holes from cigarettes, pillows were flat, coffee machine broken, very little parking. Conveniently placed though. Walking distance from almost everything.

Leisure Family

10/10

Exceptional

24 Apr 2025

Verified traveler

Chill Spot

Nice spot and street view close walking distance to boardwalk

Business

6/10

Pleasant

10 Apr 2025

Lyle

The area was noisy in the evening.

Business_and_leisure Self

10/10

Exceptional

31 Mar 2025

Claudia

Staff was very nice

6/10

Pleasant

23 Feb 2025

JEROLD

Old building, outdated fixtures, lots of deferred maintanence.

Business_and_leisure Self

8/10

Excellent

08 Feb 2025

Alora

I liked that the property was walkable, downtown is only about 15 minute or less walking and the Board walk is about a 5 minute walk, stayed one night and the room was clean, had warm water, and a few necessities like a mini fridge and microwave

Leisure Friends

10/10

Exceptional

26 Dec 2024

Ronnie

very kind front desk

10/10

Exceptional

13 Dec 2024

Lesal

Near the boardwalk

Best price in the area... Basic room but comfortable and great location.

Partner

6/10

Pleasant

01 Dec 2024

Teojenes

❤️

We like it. The room was cute with queen bed… The tv didn’t work though…

Partner

8/10

Excellent

24 Nov 2024

Nikki

A quiet surprise. Doesn’t look like much from the outside, but inside was renovated and lovely. No closet. But fridge and microwave. Barn door was a cute add on. The clerk said “normally we charge a $300 deposit, but I’ll only charge you $50”. It was safe and clean and surprisingly two blocks from the boardwalk and pier.

Leisure Partner

6/10

Pleasant

02 Nov 2024

Tristan

Outside needs updating and some maintenance, but the room was updated and nice.

Leisure Partner

10/10

Exceptional

06 Oct 2024

Haunani

The room was clean, but needs to be updated. The bathroom shower was updated and very nice. The bed was comfortable and so were the pillows. I didn’t care for the carpet in the room. I feel wood/laminate floors would be cleaner. We were in room 121 I believe. It was a corner room right by the street, so you do hear the cars passing by. But in the night time, it was quiet. Walls were thin so you can hear your neighbors. The front office staff/man was soo nice and upgraded our room from a 1 to 2 bed, which we didn’t need, but was nice. We loved the location. It was a short walk to the beach. We would stay there again.

Leisure Partner

4/10

Poor

24 Sep 2024

adam

It took 5 minutes for the water to get hot in the shower

6/10

Pleasant

02 Sep 2024

Quynh

Closer to the beach and restaurant

Leisure Family_with_children

6/10

Pleasant

02 Sep 2024

nathan

Bathroom had mold all over

Friends_and_family Friends

10/10

Exceptional

26 Aug 2024

Conor

Great!

Business

10/10

Exceptional

25 Aug 2024

Conor

Nice enough

8/10

Excellent

14 Aug 2024

Zinda

Great location to the Boardwalk

The best location if going to the Boardwalk. The hotel is older, so the room is small. The room seemed clean except for the floor; wear slippers or flip flops. There is no maid service. The shower took a very long time to get hot water. The hotel staff was very friendly and helpful. I would stay there again.

Friends_and_family Family

2/10

Poor

10 Aug 2024

John

Noisy with teenagers partying at 3am. computer could not detect internet so do not think it was available. Ran the shower and sink for 10 minutes and never could get hot water. $200 security deposit suggest high crime.

10/10

Exceptional

18 Jul 2024

Deena

We really loved this place. The photos don't do it justice. The sheets were nice quality in the bed. My son and I stayed in a room with a single queen bed. It had everything we needed. Parking, convenient location, nice shower (essential near the beach), fridge, microwave, 3 blocks from the Boardwalk and all kinds of restaurant options. A lot of other hotels were double the cost. This was right next door to the Mariott. The only difference was Mariott had secure parking. This location also had designated covered on site parking. Just no security guards. Hope this helps someone, especially when you are on a budget and need to stretch the total vacation dollars.

Leisure Family

6/10

Pleasant

14 Jul 2024

Jeff

The coffee was terrible really need a up grade

Partner

10/10

Exceptional

11 Jul 2024

Cynthia

Nice clean and convenient and short walking distance from boardwalk

Leisure Partner

6/10

Pleasant

09 Jul 2024

Luis

The parking

Family

10/10

Exceptional

27 Jun 2024

Joe

Two Blocks From the Boardwalk

No frills. Exactly as described. Checked in on Juneteenth, June 19th for a 4 day stay. Clean floor and bathroom. Clean bedsheets. Has a mini-fridge, bring ice cube trays. Also has small table with one chair. Basic TV works when it wants to. FYI- shower water takes awhile to warm, so, complete your day/ night routine.
Limited carport parking (free) but very tight although they have open space for handicap and two spaces that are not in the carport. Also, no housekeeping but can request for fresh set of towels and essentials. And $50 deposit fee but that might vary, check staff upon check-in. Best of all, two short blocks from the Santa Cruz Boardwalk.

Partner

8/10

Excellent

21 Jun 2024

celeste

not too bad pretty close to boardwalk

Leisure Partner

10/10

Exceptional

19 Jun 2024

Cesar

This place was surprisingly great.

Leisure Friends

10/10

Exceptional

16 May 2024

Tahyde

Good service thank you.

Business_and_leisure Family

4/10

Poor

13 May 2024

David

They give you a key that is fragile and they charge $25 to replace it. It won’t fit anywhere and the over motel is not great

Leisure Self

10/10

Exceptional

23 Apr 2024

Eduardo

Very clean room fridge and microwave was a great addition quiet area, staff was helpful and friendly and location was perfect close to all the major attractions walkable

Leisure Family_with_children

10/10

Exceptional

18 Apr 2024

Danielle

Easy to walk to boardwalk

Leisure Partner

8/10

Excellent

29 Feb 2024

Dionna

Friendly service. A little run down but clean. Bed was comfortable. No elevator. Close to the Boardwalk.

Friends_and_family Family

10/10

Exceptional

14 Oct 2023

Vinh

I had a pleasant time at this motel. It has a pretty good price and is really close to where I needed to go. The owners were also very nice and accommodating during my stay there.

Business

2/10

Poor

22 Sep 2023

Kala

Rude

The lady in the front office was very rude! Did not stay and left!!

Friends_and_family Family

4/10

Poor

13 Sep 2023

Lorrie

It was a disaster not too clean the little refrigerator has food from the last person who was there the towels not clean

Partner

10/10

Exceptional

12 Sep 2023

Verified traveler

Older furnishings, not at all luxurious, but very clean. Staff was friendly and accommodating.

Friends_and_family Friends

4/10

Poor

19 Aug 2023

Peter

The price is too high for the condition the rooms are in. Very outdated.

Family

4/10

Poor

04 Aug 2023

Mark

Room was clean enough (average, at best); coffee maker didn’t work; food and drink on site - non existent - had to drive 3/4 miles just to get something decent to eat; no ice maker available; no laundry facilities. Staff was nice, ensconced in their fortified (cannot enter) tiny office behind thick glass panels. Should say something, huh?

Business_and_leisure Self

2/10

Poor

04 Jul 2023

Yemi

If you are going to pay that much for this hotel, add a little to it and get the nicer hotel next to it. We could hardly sleep in the room, because all the noise from outside just get through the walls. Also, during the one night i spent there, I could not connect to the wifi. When I told the front desk, they told me I may have to go to the hallway to connect to WIFI. I needed the WIFI to do some work, I cannot do that in the hallway around 11 pm at night. Finally, it was a \"fight\" to get the shower knob to work the next morning.

6/10

Pleasant

21 Jun 2023

Amanda

It was ok

2/10

Poor

23 May 2023

Daphne

I found a bedbug in my bed when I turned down the sheets. I tried to call the hotel, and nobody answered. Then I tried the chat option, but nobody responded. I will never stay in this disgusting hotel again.

10/10

Exceptional

22 May 2023

michael

The manager was really nice

Leisure Family

6/10

Pleasant

20 May 2023

Al

Very convenient location , easily walkable to boardwalk. Quite an old facility , has had a few updates but needs a few more. owners were nice and friendly . Little things would help out this hotel a lot , like new bedspreads ,curtains , more pillows, enough towels and shampoos for everyone.

Leisure Family

10/10

Exceptional

15 May 2023

Jennifer

This place is amazing. “M” and the staff are so accommodating. My son and I came for a three night stay and it’s nothing but excellent. Recommend for the price and hospitality.

Jen and Clay

10/10

Exceptional

10 May 2023

Joe

Amazing stay, peaceful, wonderful quiet location near everything.

Partner

10/10

Exceptional

17 Apr 2023

MATTHEW

Clean. Room had nice flooring. Close to Boardwalk. Beds very comfortable.

Leisure Family_with_children

10/10

Exceptional

03 Apr 2023

Michael

Nice staff, good location

Business_and_leisure Self

10/10

Exceptional

27 Mar 2023

Robert

My favorite Santa Cruz Hideaway

Love the basics. Room was open and not cluttered with massive amounts of unnecessary furniture.

Self

6/10

Pleasant

18 Mar 2023

najia

The hotel was booked and paid by my dad with his credit card. By the time I reached there, she asked for my credit card with my name on it. I gave her my debit card which somehow didn’t work so I had to get cash to pay her. I just feel people don’t realize what others are going thru. All they want is their own convenience.

Also, there wasn’t enough soaps and shampoos, and when asked for some after 2-days, I was given only the shampoo, not the soap.

One thing was weirdly funny: the lever of microwave gets stuck so there’s a trick to open, close or start the microwave which, thank goodness, I understood the first day.

Leisure Self

8/10

Excellent

16 Feb 2023

Sharon

I love that it is so close to the Boardwalk. Bathroom needed to be cleaned better, add wash cloths, towels. Loved there was microwave, mini fridge, and coffee in the room. Great area and clean

Leisure

8/10

Excellent

20 Jan 2023

Jeffrey

Not the nicest looking place, but the rooms were great. Close to all the things you want to do.

Leisure Self

2/10

Poor

16 Nov 2022

Linda

We didn't like anything at this property. The towels were stain. There wasn't any wash rags. No cable or reception on the TV.

Business_and_leisure Family

2/10

Poor

28 Sep 2022

Valeria

Management of the hotel is not very friendly, they overcharge....watch, they say you owe 80 then at the check out the next day you owe 279. You can only park certain way, otherwise the boss will either to move or repark. Handicapped parking is for employees only, dont bother parking next to the \"check in\" office........the staff takes them. Rooms are dirty, noisy and lack of supplies.

Business_and_leisure Family

6/10

Pleasant

25 Sep 2022

RAMON

I THINK IS NOT NORMAL THAT A MOTEL DOESN'T HAVE ICE MACHINE GOR THEIR GUESTS

Business Self

6/10

Pleasant

05 Sep 2022

Jennifer R

It’s very noisy. You can hear the street noise and the noise from the other rooms. In addition, I selected 4 guests in my quote. Once we got our bill, we had to pay an additional fee of $75 for anything above 2 guests. I am sure it’s in the ‘fine print’ somewhere…. But I want to warn others now! The one good thing was that it’s walking distance to the Boardwalk.

Leisure Family

8/10

Excellent

04 Sep 2022

Julia

Would stay again

The on-site personal are super nice and friendly. Absolutely wonderful people. Walking distance to the beach. The bed needs to be replaced very lumpy not uncomfortable just squeaky.

Partner