Name: Riverview Inn & Suites
Address: 1878 Wilbur Avenue, Somerset, 02725, US

2/10

Poor

20 Jul 2026

Alison

I think they’re doing their best with what they’ve got. However, light switches were obviously flipped with grubby hands - and not wiped down. New carpet and floors, but burn holes in the sheets. Attention to cleanliness detail lacking. Worst of all, totally non functioning tv. Was told it was because it was busy. Really nice grounds with basketball court. Overall pretty unhappy, for the cost. Manager offered no solutions.

Friends_and_family Family

2/10

Poor

20 Jul 2026

Lorraine

Poorly lit room with broken fixtures. Pool water was cloudy.

Self

10/10

Exceptional

20 Jul 2026

Michael

Great view clean rooms nice pool

Friends_and_family Family

4/10

Poor

18 Jul 2026

Marie

Came inside the room after check in to see the tv turned on. Look to find the remote and could not find them. Called the front desk to let them know. Took a look time to bring the remote. The bathroom does not have a trash can and no tissue as well. The room I stayed in had black out curtains but useless because the gap between the windows and are too far it reflects the mirrors so even in the middle of the night it is very bright and for a sleeper like me who can only sleep in dark was a struggle. I asked earlier that day to be moved to a different room but was told that all rooms are the same and are facing the sun. There are rooms accross the hallway that face on a different direction. Regardless, poor management.

Self

6/10

Pleasant

16 Jul 2026

Timothy

When I checked into Room 202 there was no trash basket. I spoke once to the front desk and had to speak to one of the maids hours later to finally get one. Also, the hallway reeked of smoke even though the rooms were non-smoking. Also the front desk was not staffed so I had to call a number to speak to someone.

Self

10/10

Exceptional

15 Jul 2026

valerie

It was better than I expected for the price.

Partner

8/10

Excellent

14 Jul 2026

Anastasia

Great place for kids due to the pool and little park/play area. Balcony also nice with good view. Staff were always super nice and helpful 5⭐'s to them.

Family_with_children

4/10

Poor

14 Jul 2026

MAZLUM

Hello,

When we booked this motel, we knew it was a 2–3 star property, so we had realistic expectations. However, after staying only 8–10 hours, we felt it wasn’t a place we’d recommend staying in even for a few hours.

The rugs were extremely dirty, and the entire room had a very strong cigarette smoke odor. The smell was so intense that it stayed on all of our clothes and belongings, and they still smelled like smoke even after we left.

Over the next two days, we experienced severe headaches and nausea, which we believe were caused by the smoke and overall condition of the room. In our opinion, the property needs a thorough deep cleaning and much better hygiene standards throughout the facility.

The only positive part of our stay was the staff—they were friendly, polite, and helpful.

Partner

8/10

Excellent

13 Jul 2026

Cameron

Staff was very pleasant when checking in and out. The rooms were very clean and had everything we could ask for in it.

Partner

2/10

Poor

13 Jul 2026

Lindsay

This hotel needs some serious updating and further cleanliness. I will be requesting a refund!!!

Partner

2/10

Poor

12 Jul 2026

Jean E

Unfortunately, our stay was very disappointing. The pool was noticeably dirty and appeared not to have been properly cleaned. There was no noticeable chlorine smell, which raised concerns about maintenance. Several items in the room were not working properly, including the TV and the toilet. Bedding also wasn't freshly cleaned. We were also disappointed that no washcloths were available.

In addition, the staff was unfriendly and did not provide the level of customer service we expected. Overall, the cleanliness, room maintenance, and customer service all fell well below expectations.

Family_with_children

2/10

Poor

12 Jul 2026

Brian

TV didn't work, spot light shining in my room and the forgot my wakeup call. Worst experience I've had at a hotel and I've stayed at alot.

Self

4/10

Poor

05 Jul 2026

Romel

The hotel was ok. I picked the location to be like a central hub for my local visits. There were some things that bothered me. First was the smell outside and inside. There were some faint smells of mold and even smoke. I was out most of the time and blasting the AC did help. The worst was some of the customers. The first night there was an argument in the hallway at 3 AM between a man and probably a daughter or girlfriend. It went on for 2 hours but I woke up on the last hour. He wanted the girl go home lest he leaves her behind. I thought this was 1 and done. Next night midnight people were having loud conversations. It felt like everywhere. On the balconies, through the walls, outside the hotel. One time a customer tried to get in our room. They claimed hotel gave them our room. I’ve been traveling for over 40 years and never had this problem with people before. Even my elderly mom never heard loud arguments like that before. Needless to say I never did get good sleep during my stay.

Family

6/10

Pleasant

04 Jul 2026

Delmary

Only fruit and coffee for breakfast Ac work in some rooms WiFi isn’t great
Might have to ask for towels Beatles through the hotel best part the pool

6/10

Pleasant

04 Jul 2026

Richard

All ok

Self

8/10

Excellent

04 Jul 2026

Peter

Functional and reasonably priced. Good for a short stay. Nothing fancy. Pool area smelled punky.

Self

6/10

Pleasant

30 Jun 2026

Kailee

It’s fine for a night stay, especially if you’re going to be out and about for most of the day. Parking was always available but got crowded at night. You kind of get what you pay for so it wasn’t impressive by any means but got the job done.

Partner

10/10

Exceptional

21 Jun 2026

Jennifer

River view room with a balcony & jetted tub! Really great outdoor amenities - play structure, lounge chairs, gazebo, grills, v-ball b-ball & horseshoes, plus indoor pool!!

Partner

8/10

Excellent

21 Jun 2026

Nathan

Helpful staff and solid stay. Would visit again. Hotel could use a few upgrades.

Friends

2/10

Poor

14 Jun 2026

Daniel

Rooms are not nice even know they say renovated pool was disgusting wouldn't even get in had a film on top and cloudy as hell gross place not worth it

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Dani

Beautiful view, matches the pictures. The bed was comfy, balcony spacious. Some trouble with the wifi strength and TV reception but the stay was good. A few upgrades to bedding and reception would make this a higher rating. Staff was helpful and Front desk was available 24 hrs. I would stay again.

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Isabelle

perfect for 2 nights

Self

4/10

Poor

23 May 2026

ClayAnne

Staff was nice but WiFi didn’t work and room
Smelled like smoke

Self

10/10

Exceptional

17 May 2026

Richard

Clean room clean pool good parking

2/10

Poor

17 May 2026

Richard

The room was beyond disgusting. There were stains on the carpet, ceiling and the bathroom. The entire room had a nasty odor. I immediately checked out, barely putting my bag down.

Friends_and_family Family

8/10

Excellent

10 May 2026

Jalissa

i had a balcony room that had an amazing water view. they have grills, gazebo, basketball court, playground, volleyball net.. plus so much more all in the back of the hotel that is also overlooking the water! they have a heated pool which is a plus! we barely heard any commotion, it was pretty quiet with how many guests we saw coming and going. great price and great location that is surrounded by stores and restaurants! will be staying again

Partner

10/10

Exceptional

30 Apr 2026

Wilson

Buen lugar y buena ubicación

10/10

Exceptional

16 Mar 2026

Ash

everything was great

2/10

Poor

15 Mar 2026

peter

Room was filthy

4/10

Poor

09 Mar 2026

shawn

I wasn’t given the jacuzzi room like I reserved. I was given a room with a jetted tub. When asked about it was told it’s all the same thing. Even when I showed a picture of the room I booked. I was brushed off and told they didn’t have rooms like that. Not a happy experience

Partner

10/10

Exceptional

02 Mar 2026

Jasmin

Pool was warm and clean , staff

8/10

Excellent

18 Feb 2026

Tracey D

We stayed one night in a \"suite\" in the \"executive wing\" while passing through the area. Overall it looks like most hotels of this time period/style. Some renovations have been done. Room and building were clean enough. Bed and bedding were clean and comfortable. Jetted tub in room was great. Unfortunately didn't have time to use the pool but it looked very nice. Great value for the price. Would definitely return. Location is excellent for visiting Battleship Cove and other attractions.

Partner

2/10

Poor

16 Feb 2026

Tatiana

Room was absolutely filthy. Staff was not accommodating nor attentive to the issues. Had us move rooms and the second room was still filthy. Bathtubs had a trail of dirt and hair from the drain all the way to the end of the tub, the curtains had big stains of I don’t even know what on it, and pillows were yellow… absolutely disgusting. So happy I got my money back

Leisure Family

8/10

Excellent

14 Feb 2026

Leah

Friendly staff and helpful

Partner

4/10

Poor

01 Feb 2026

Tracy

we had the heat on 86 and it was barely 65, the curtains were filthy, the beds are extremely uncomfortable and need to be updated. the room had a very stale smell upon arrival....not sure if it was mold or previous occupant smoked. will not return,

Leisure Partner

4/10

Poor

24 Jan 2026

Brenda

Somethings else amenities

Friends_and_family Family

6/10

Pleasant

14 Jan 2026

Ron

The room was decent, the was friendly, but the beds are to hard.

Business_and_leisure Family_with_children

10/10

Exceptional

12 Jan 2026

Nancy

Yes room was clean and spotless staff was very nice and he6

10/10

Exceptional

06 Jan 2026

Zachary

Room was great staff was super kind would stay again.

Business Self

10/10

Exceptional

22 Dec 2025

michael

Clean and quiet Great pool and location

2/10

Poor

01 Dec 2025

Kaylee

Room. This is the second time I’ve been there and the bed has been filthy.

8/10

Excellent

30 Nov 2025

Paul

Q

Self

2/10

Poor

11 Nov 2025

LYNN

Smelled. Slightly run down.

8/10

Excellent

31 Oct 2025

Angel

The view was beautiful . Staff very friendly and the restaurant across the parking lot was fantastic

Business_and_leisure Family

10/10

Exceptional

30 Oct 2025

Pamela

Balcony view was scenic and parking was great

Partner

8/10

Excellent

26 Oct 2025

Peter

No other comments

Leisure Self

6/10

Pleasant

20 Oct 2025

Caryn

Fine stay

Sray was just fine… no bells or whistles. We were in town 1 night basic clean fine. I usually prefer a little more upscale hotel but this was fine for 12 hours.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Claudia M.

Very happy

Parking is in a safe area and plenty of it. Restaurant next door, Liquor store across street, everything is minutes away. Peaceful relaxing and friendly area.

Friends_and_family Family

4/10

Poor

19 Oct 2025

Tracey

Room had cob webs . Freezer built up ice. No regular cable. Pool was cloudy. They couldn’t find out already paid for reservation. We had to pay again. Bed is hard as rocks, No
Updated charging ports. Very old school. No breakfast included.

Partner

6/10

Pleasant

14 Oct 2025

Deneen

Having a balcony with the water view was the best

Leisure Partner

2/10

Poor

14 Oct 2025

John

Mice droppings on pillows and in bedding..and hair in bathtoom floor

Leisure Family

8/10

Excellent

13 Oct 2025

Kevin

We were assigned a room when we arrived, but the room card key we were given would not let us access the room so I went back to the front desk and subsequently we were given another room. The staff were very nice and helpful. An employee from the front desk even came up to the room at night when there was an issue with the WiFi / Smart TV and it was resolved. There were multiple cobwebs in the room.

Partner

4/10

Poor

13 Oct 2025

Patricia

Was very disappointed when I return to the hotel at about 8:30 to find a very unkempt man sleeping on a bench at the front door, two men loitering in the parking lot and 2 young children half asleep in the lobby. I asked the attendant if they were guests at the hotel and she seemed totally unaware of them. I expressed my concern about safety to no response.

4/10

Poor

13 Oct 2025

Stephanie

Easy parking but unsafe neighborhoods

Leisure Self

4/10

Poor

12 Oct 2025

Amanda

Went to take shower and had no hot water!!!! And the beds are very uncomfortable

8/10

Excellent

11 Oct 2025

maria jose

Clean

10/10

Exceptional

05 Oct 2025

Terri

Parking was easy

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

sara

Needs renovation but good enough for a quick day or two trip.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Christopher

Not bad for money

10/10

Exceptional

18 Sep 2025

Sostenes

me gusto, estaba nice

Business Partner

2/10

Poor

14 Sep 2025

Robert

Unbelievably true!

Let’s see where to start-the room door didn’t lock, the phone in the room didn’t work, seems in seeking help from the front desk, We were told that there would be no TVs working on site. The heated pool seemed cold and cloudy, and there were workmen’s tools left on the floor upon our arrival. So we had to leave due to unsanitary, unhealthy and definitely not safe conditions. No vacation for us…

Partner

10/10

Exceptional

14 Sep 2025

david

A nice place to stay

Leisure Friends

8/10

Excellent

09 Sep 2025

Pam

It was good for the price and convenience.

Leisure Family

10/10

Exceptional

04 Sep 2025

Abdur-Rahman

The staff was okay, no breakfast, coffee availability all through out the day. The bed was super comfortable. Plenty of free parking. The deposit fee was $10 and the front desk staff tried to charge $150 which of course we did not pay. It was a bit loud outside at very late hours. Can walk around to places to eat. I rate the place 5/5

Leisure Partner

4/10

Poor

02 Sep 2025

Mackenzie

Staff was nice and accommodating but hotel was overall outdated and felt/amelled

8/10

Excellent

02 Sep 2025

Lisa

Great one night-

Wish I would have been staying more than one night and got there earlier. The hotel was very nice, and the river view very pretty. I wish I could have explored the pool and the bar next door!

Self

2/10

Poor

01 Sep 2025

Emilayne

I had to wait a long time because the door to the room wouldn't open, like 45 minutes of waiting for them to open the door and after they did the room only smelled of cigarettes, it was an extremely unpleasant smell.

10/10

Exceptional

01 Sep 2025

Kevin

Very clean. Friendly, professional staff.

Leisure Self

8/10

Excellent

29 Aug 2025

Michael

Everything was fine.

Self

2/10

Poor

25 Aug 2025

Jean

Place is not clean ,bad smell since entering the hotel,wall are dirty door is dirty even the light on the night stand are rusted.it’s completely not a place for me to go.

Business Partner

2/10

Poor

21 Aug 2025

Karen

This was not what I expected.
Drab and dreary comes to mind...along with other things.

6/10

Pleasant

19 Aug 2025

Daniel

The location is great if you are interested in going to sites in both RI and Mass. There are plenty of dining and shopping options nearby. Those are all strong points. The pool looks good too. I didn't use it but one of my windows faced it. Things I didn't like included the condition of the tub. Although the top was fine, the floor looked old and dirty. I think the stains were so deep that one couldn't eliminate them through cleaning. The drain was damaged too. Also, I woke up very early one morning and took a cool shower. The problem was that I wanted a warm shower. There was no hot water. Regarding the area, it was okay. There were people awake all night outside, which seemed a bit sketchy. Plus, the entrance where I stayed stunk like pot. It was really strong.

Leisure Family

6/10

Pleasant

17 Aug 2025

Katherine

They didn't have hot water in the bathroom.

2/10

Poor

17 Aug 2025

Roy

No hot water, there were Marijuana roaches left on the belcony on top of the ac unit, the curtains looked like someone wiped there dirty hands all over them, the bed was absolutely uncomfortable like sleeping on a sheet of plywood, no internet service, no cable Tv, no continental breakfast, the water pressure in the swower was a trickle of water, the walls had stains all over them. I wouldnt recomend this place to a homless person.

Partner

8/10

Excellent

14 Aug 2025

Paul

The bed was uncomfortable, But everything else was great.

Friends_and_family Family

2/10

Poor

07 Aug 2025

Jeffrey

Nope

Can personally say that the setup was odd. Room was sort of cleaned but not really. We definitely smelled cigarettes but smelled something else when we were walking to our room, every single day. There were marks on varying surfaces that did not look like dirt and we had to clean the bed sheets before we could sleep in the beds. Tiles in the bathroom area (whole area) were separating so the grout was quite literally coming out and several tiles were loose. Decent location as it’s near a pub that’s only open after a certain hour but not sure why they would put hot tub jets in that shower/tub, as I’m fairly certain it was not clean.

Friends_and_family Family

2/10

Poor

05 Aug 2025

siba

Sub standard infrastructure, unsafe in the night, dirty carpets in the hall way

10/10

Exceptional

31 Jul 2025

Rosemarie

Need

10/10

Exceptional

30 Jul 2025

Mallory

They have a pool

8/10

Excellent

26 Jul 2025

Karen

Decent room and amenities for a great price. We arrived hours early expecting to just drop off luggage and check in. Our rooms were ready and we were allowed to go into them. Staff very nice.

10/10

Exceptional

24 Jul 2025

Timothy

A cozy place that’s like home.

I always enjoy my time at the Riverview Inn and Suites because the staff treats me with such respect and kindness. Neil, Anna Paula, Melissa, Hailee, Lina and many others are always so quick to respond to any needs I have and I love the peaceful view of the River view from my balcony and the closeness to many shops and restaurants.

Self

4/10

Poor

17 Jul 2025

Brian

Don't stay

Upon registration was in formed of extra $100 fee for hold. However the room was already paid for. I paid the 100 they promised my 100 back next day at check out. I was just now told it would take until sat. Keep in mind we checked in on Tuesday. I do NOT recommend this hotel at ALLLLLLL. I hope to save someone else this crap.

Partner

6/10

Pleasant

06 Jul 2025

Patricia

As I walked in the first thing I noticed was how unclean the hallway was, stairs not vacuumed. The condition of the room was fair at best, unfinished areas in the bathroom and ripped furniture

Self

2/10

Poor

06 Jul 2025

James

This place was horrible, will never go back and will never recommend

Partner

2/10

Poor

05 Jul 2025

Ray

Did not tell me the breakfast time and breakfast was banana and coffe and orange apple. No much to select. Did not tell me nothing about pool. And water was dirty on the pool. And ants in the bedroom and bathroom. Not recommend to stay.

Leisure

10/10

Exceptional

05 Jul 2025

Aracelis

For the price not bad at all have balcony can go out get fresh air from room they have a nice indoor pool and it’s heated very clean room

Leisure Family_with_children

4/10

Poor

05 Jul 2025

Sofia

Bathroom tub dirty and carpets. Bathroom needs fixing and updates.

Leisure Partner

10/10

Exceptional

05 Jul 2025

Timothy

Cozy Riverview

I stay at Riverview when I need a local vacation from the world because they’ve seen me at my highest highs and lowest of lows, yet they still embrace me and treat me like someone who matters to them. Riverview will always be a home to me and that’s that. I’m so grateful to the entire staffs for always smiling when they see me or giving me a hug.

Self

4/10

Poor

30 Jun 2025

Erin

Room was dirty, and noisy party outside room.

Leisure Family

10/10

Exceptional

28 Jun 2025

veronica

Nice hotel

8/10

Excellent

28 Jun 2025

sam

The only problem was there was a party outside that was extremely loud to about 11:OOPM. Thought it was inconsiderate but permitted to go on.

Self

6/10

Pleasant

22 Jun 2025

Verified traveler

Don’t stay unless u have to

Just wasnt our best hotel stay ever

Friends_and_family Family

10/10

Exceptional

17 Jun 2025

Josh

Great place

6/10

Pleasant

24 May 2025

Albert

It may be a river view, but probably not what you're thinking. The rooms are adequate. They definitely need to be updated. The TV was good. The WiFi is unsecure and both of my browsers recommended not to connect to it.

8/10

Excellent

21 May 2025

Verified traveler

The stay was overall fine without any issues. The facility was just dated and could benefit from some upgrades.

Friends_and_family Family

6/10

Pleasant

19 May 2025

Jose

I don't mind a hotel that's a bit rundown, but on this occasion, the manager isn't even trying. The toilette paper dispenser in our room was completely not functional, it was so bad that I had to pry it open to get any paper out of it. Once it was open I saw that both rolls of paper had been picked at with small chunks torn away in a desperate attempt to get any paper from it. This pretty much sums up how much this hotel cares about it's customers. The potential to have an amazing pool is completely squandered. The pool area is filthy with moldy windows and NO TOWELS. You have to go to the front desk on the other end of the building just to get a pool towel. There is no breakfast. They had coffee with powdered creamer. The hotel itself is not the worse, but the manager completely neglects the place and it's customers.

Business_and_leisure Family

2/10

Poor

18 May 2025

Thomas

The place is a little more than rundown. The entire hotel smell like incense of some kind which was so overpowering that I got a headache almost immediately after checking in. The room smells like chlorine which again was so overwhelming my son’s eyes were burning. So we took a walk to the swimming pool area which was noting like pictures and smelled like diesel fuel or something. The pool (water) itself looks to be completely unclean with what looks to be some kind of scummy film floating on top of the water. The smoking area seems to be right in front of the door and so every time the door opens the cigarette smell comes right in. The hotel staff were having a loud discussion amongst themselves so loud my son who was sitting on the couch came running to me not knowing or understanding what’s happening. Meanwhile the line at the desk was getting long. The room they called a deluxe King was all but that, the tv when tired on repeats everything to you from the channels, the value to the countdown time on the YouTube videos. I checked out less than an hour later. The little weekend getaway with my son was ruined as it was too late to book anything else for the weekend. When I called the hotel the next day the guy said he’d refund me the entire cost of the stay, I guess we’ll have to wait and see what they do.

Leisure

8/10

Excellent

12 May 2025

MADELYN

I stayed one night and it was good.

2/10

Poor

05 May 2025

Alonzo

It’s a dive!!! Desk person was rude!!! Room was cold!!!

Leisure Family

8/10

Excellent

03 Apr 2025

Jessica

My honest one night stay with spouse

I went with my partner for a one night getaway. The vending was empty and convince stores all closed. Early and basic amenities were fee and small in size. Otherwise it was comfortable, felt safe, quiet, clean. The hotel phone didn't work in room to contact front desk or get wake up call either

Friends_and_family Friends