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Hilton Garden Inn Leon

Leon · Mexico

Blvd. Adolfo López Mateos 2126 Col. San IsidroView location

9.2/10Excellent1,000 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.6/109.6
Condition9.4/109.4
Neighborhood9.6/109.6
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn Leon

Located on Blvd. Adolfo Lopez Mateos, our hotel is easily accessible to the city's offerings such as Poliforum, Leon Stadium, and the historic center. Shop at Altacia Mall or Mulza outlet, five kilometers away. Puerto Interior industrial park and the airport are within 20 kilometers.

Restaurants and recreation parks are within walking distance.

Read more about this hotelShow less

When you stay at Hilton Garden Inn Leon in León, you'll be in the business district, within a 5-minute drive of Poliforum León Convention and Exhibition Center and León Stadium.

This hotel is 7 mi (11.2 km) from Leon Metropolitan Park and 1 mi (1.6 km) from Centro Max Shopping Center. Make yourself at home in one of the 176 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 160 to 360 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Deportiva del Estado 0.8 km / 0.5 mi
Distrito León MX 1.4 km / 0.9 mi
Poliforum León Convention and Exhibition Center 1.4 km / 0.9 mi
Centro Max Shopping Center 1.5 km / 1 mi
Museum of Art and History of Guanajuato 2.1 km / 1.3 mi
Guanajuato Cultural Forum 2.1 km / 1.3 mi
Bicentennial Theatre 2.2 km / 1.4 mi
León Stadium 2.2 km / 1.4 mi
Explora Science Center 2.3 km / 1.4 mi
Plaza Mercapiel 2.7 km / 1.7 mi
Plaza de la Bolsa 2.8 km / 1.7 mi
Plaza Piel 2.8 km / 1.7 mi
Plaza del Zapato Commercial Center 2.8 km / 1.8 mi
Altacia Shopping Center 2.9 km / 1.8 mi
Aquarium Bajio 3.1 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2016
  • Total number of rooms: 187
  • Number of floors (main building): 15
  • Single rooms: 46
  • Double rooms: 103
  • Superior rooms: 37
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
Show 44 more facilities & services
  • Airport
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Sun terrace
  • Gym
  • Luggage room
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room: 7
  • Meeting room: 4
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Outdoor heated pool: 1
  • Parasols
  • Hot tubExtra charge
  • Breakfast
  • Breakfast buffet
  • Set menu lunch
  • À la carte dinner
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 37 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Hilton Garden Inn Leon

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • TV
    • Cable TV
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hilton Garden Inn Leon

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hilton Garden Inn Leon

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hilton Garden Inn Leon

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hilton Garden Inn Leon

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hilton Garden Inn Leon

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDS • 1 Bedroom • 37 m²TWN.2Q
    TWIN TWO QUEEN BEDSPhoto unavailable3 photos

    Hilton Garden Inn Leon

    TWIN TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q

    Room amenities

    • Ironing set
    • Bathroom: 1
    • Shower
    • Mini fridge
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Cable TV

    Facilities with extra charge

    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hilton Garden Inn Leon

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Hilton Garden Inn Leon

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 37 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hilton Garden Inn Leon

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cable TV
    • Shower
    • Bathroom: 1
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Ironing set
    • Mini fridge

    Facilities with extra charge

    • Internet access
    • Radio
    • TV
    • Hairdryer
    • Toiletries
    • Desk
    • Alarm clock
    • Wake-up service
    • Individually adjustable air conditioning
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDS • 1 Bedroom • 37 m²TWN.2Q-1
    TWIN TWO QUEEN BEDSPhoto unavailable1 photo

    Hilton Garden Inn Leon

    TWIN TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Cable TV
    • Desk
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Bathroom: 1
    • Shower
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 37 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable1 photo

    Hilton Garden Inn Leon

    DOUBLE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Cable TV
    • Ironing set
    • Mini fridge
    • Shower
    • Bathroom: 1
    • Wheelchair-accessible
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Desk
    • Tea and coffee making facilities
    • Internet access
    • Radio
    • TV
    • Hairdryer
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 37 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable2 photos

    Hilton Garden Inn Leon

    DOUBLE DELUXE KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Wi-fi
    • Cable TV
    • Safe
    • Wheelchair-accessible
    • Bathroom: 1
    • Shower
    • Mini fridge
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating

    Facilities with extra charge

    • Wake-up service
    • Desk
    • TV
    • Hairdryer
    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Toiletries
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hilton Garden Inn Leon

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hilton Garden Inn Leon

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hilton Garden Inn Leon

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn Leon

9.2
Excellent
1,000 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.4 /10
Neighborhood
9.6 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Diego Ivan
Muy limpio todo, la atención fue buena
10/10
Exceptional
15 Jul 2026
MARIA
One day failure the water
10/10
Exceptional
03 May 2026
FEDERICO
I have stayed there several time for business and has a very convenient location and great amenities.
Partner
8/10
Excellent
25 Apr 2026
Julissa
Staff was very incredibly kind and welcoming
Self
10/10
Exceptional
30 Mar 2026
Josie
Excellent
10/10
Exceptional
10 Feb 2026
Miriam
Everything was great
10/10
Exceptional
24 Jan 2026
Josue
Very clean and good service
Business_and_leisure Family
10/10
Exceptional
24 Jan 2026
Josue
Good service and very clean
Leisure Family
10/10
Exceptional
04 Jan 2026
juan carlos
Excelente ubicación, staff muy amables, cuarto limpio, ideal para familias,
.definitivamente regreso
Leisure Family_with_children
10/10
Exceptional
21 Dec 2025
ramon
Yes very good service
10/10
Exceptional
21 Dec 2025
Miguel A
Great service and clean
Self
2/10
Poor
16 Dec 2025
Cesar
Hotel is clean and nice. They lack on security in the parking lots.
Someone broke into my car by breaking a window and stole several things from inside.
They looked at the security footage and they were able to find a suspicious car driving in to the parking lot(underground). Parking should only be guest accessible
Leisure Family
8/10
Excellent
21 Nov 2025
David
Room was clean and comfortable.
I did not eat breakfast
Business
10/10
Exceptional
17 Nov 2025
Juan
Room was very nice and clean. Restaurant downstairs was nice. All around great experience.
Leisure Partner
10/10
Exceptional
17 Nov 2025
Rosa M
Rooms were very clean. Staff very polite. Beds are very comfortable.
Leisure
10/10
Exceptional
08 Nov 2025
Zarhina
Excellent customer service, clean rooms, very comfortable beds. Overall a great experience. I would book again.
Leisure Family
10/10
Exceptional
03 Nov 2025
Julio
It was great
Business Partner
10/10
Exceptional
02 Nov 2025
Alberto
Great service from all the staff in general .
Parking spots are big and plenty of them.
Breakfast is not included , but price is good for all you can eat buffet kids free but needs more options, I found it little limited and looks old. The plastic food containers looks old too!
Limited space between them and hard to reach
Lids are broken.

No body soap available after 1st day
And conditioner wasn’t fill up even I stayed 4 days.
Pool is warm 28 degrees !

Dinner is great !
Good quality great taste !
Price average.

Fan In the bathroom didn’t work !! I asked if they can
Fix it or relocate me they just said will check it out or send someone but no one show up or give a reason why it doesn’t work or how it works, I asked many times seems like they just ignore me!
room is beside main road might be noisy if you are a light sleeper.

One of the guys wasn’t very polite when I ask if I can buy a bottle at midnight at reception.
He was kind of making fun the way I asked
In a rude way. Lady who did the check in wasn’t really polite either.

Overall hotel is good I might come back. hopefully
Reception people gets more manners training.
Leisure Family
10/10
Exceptional
25 Oct 2025
martha judith
Excelente ubicación
10/10
Exceptional
23 Oct 2025
Mario
All just as expected.
8/10
Excellent
16 Oct 2025
Victor
Nice
10/10
Exceptional
15 Oct 2025
Anna
The pool is on the second floor & has an amazing view of the mountains. I look forward to staying here again when in Leon.
10/10
Exceptional
02 Oct 2025
Francisco
Excelente habitacion
Leisure Family
10/10
Exceptional
01 Oct 2025
Diana G.
-
Business Family
10/10
Exceptional
11 Aug 2025
Salomon
Great hotel!
10/10
Exceptional
02 Aug 2025
Alejandro
Clean, nice stuff
Leisure Family
4/10
Poor
25 Jul 2025
Osamu
good
10/10
Exceptional
15 Jul 2025
Rosa M
Very clean and very comfy beds. Staff is supper friendly and helpful. Close to many stores, restaurants and Costco.
10/10
Exceptional
20 Apr 2025
Cesar
The staff was very helpful and location was great
Leisure Family
8/10
Excellent
17 Apr 2025
Natalie
Parking underground great option. Room had a shower only, which is fine but water got all over the floor under the glass door. Staff was very friendly. Breakfast was included and had lots of choices. Also breakfast stayed open late which was good for our family. On a busier street but no street noise heard in room. Average hotel beds. Would stay again when traveling to Leon.
Leisure Family
10/10
Exceptional
02 Mar 2025
Armando
It was the best place
Business Family
10/10
Exceptional
25 Feb 2025
Gerardo

Great Hotel

Great customer service
Business
10/10
Exceptional
24 Feb 2025
Luz
I love it. the staff was the best part of my stay, they were great
10/10
Exceptional
30 Jan 2025
ramon
Cleaniness
Business Self
8/10
Excellent
28 Dec 2024
Antonio


I had an amazing stay at this hotel—everything about it was fantastic, from the accommodations to the incredible staff who went above and beyond to make us feel welcome.

The only downside was the experience at the restaurant. We were a party of four, and while the food quality seemed fine, the service was very disorganized. They brought food for only two of us after 20 minutes, and the other two meals didn’t arrive even after another 15 minutes. Frustrated, we ended up canceling the rest of the order. The kitchen appeared to try blaming the waiter, but it was clear the issue stemmed from a lack of organization.

While the restaurant experience was disappointing, it didn’t overshadow the overall quality of the hotel. I’m giving it 4 stars because everything else was truly wonderful. I’d stay here again but might think twice about dining on-site.
Leisure Family
8/10
Excellent
20 Nov 2024
Guadalupe
clean
8/10
Excellent
11 Nov 2024
Fred
Kitchen and bar had much to be desired. Facility o really was clean and tidy
Leisure Family
10/10
Exceptional
24 Oct 2024
Xiaoyan
I love Hilton garden hotel, next time i will repeat order
Leisure Partner
10/10
Exceptional
21 Oct 2024
Elizabeth
I love the property and I love the area
Leisure Family
8/10
Excellent
20 Oct 2024
Roxanne
All was good except the breakfast. And all the coffee is cold well warm…. The bed is súper confortable and the shower is excellent
Leisure Partner
8/10
Excellent
17 Oct 2024
Michael
OK for overnight business travel; however, would not recommend for multiple nights, as there are limited dinning options at walking distance, without need of getting in a car / taxi.
Business Self
10/10
Exceptional
01 Oct 2024
Roberto
Excellent choice, I wouldn’t doubt to stay there again in the future.
10/10
Exceptional
01 Oct 2024
Luis
Would stay here again.
Leisure Partner
10/10
Exceptional
01 Sep 2024
Sonia
Safe close to shopping center breakfast was great and parking was really accessible.
Leisure Family
8/10
Excellent
22 Aug 2024
Ankit
Reception staff during the night time didn’t speak English
Business Self
6/10
Pleasant
20 Aug 2024
Elitania
No creo que regresaria a este lugar. Cuando hice la reservación decia que el desayuno estaba incluido y no era verdad cuando llegamos a la habitación mis niñas descubrieron un condon usaso y con sangre, la cama lleba de cabello y mal tendida nos dieron otra avitacion y la puerta de la nueva habitacion estaba vomitada 😏
10/10
Exceptional
10 Aug 2024
Eduardo
This Hotel is conveniently located on an important Blvd, close to the fair grounds, shopping malls, the most important exit of the City and it has a nice restaurant for breakfast, which is clean and healthy.
Perhaps I would like them to change the breakfast menu everyday. For now, it's the same every day. But the attention is great, and friendly.
Clean rooms and quiet, with sn impressive view of the city, especially at night.
I like to come here everytime I visit Leon.
Lots of patking as well.
Swimming pool, gym, laundry service to your room.
There are 3 elevators and private access with prox cards.
2/10
Poor
26 Jun 2024
Allisson
The Staff should be more polite and having ready the rooms
2/10
Poor
24 Jun 2024
Claudia Rivas de
NO SIRVIO LA RESERVACION, NO NOS TENIAN, TUVIMOS QUE IRNOS A OTRO HOTEL
10/10
Exceptional
11 Jun 2024
Lucy
Clean and quiet
Leisure Family
10/10
Exceptional
14 May 2024
Maria
Everything
Leisure Family
8/10
Excellent
30 Apr 2024
Verified traveler
Room was clean but a little to old and water on shower would get stuck and not drain fast also I noticed that door had on bottom a gap and if you talk you could hear conversations from other guest in there room. WiFi not the greatest would go in and out. Parking spots very tiny and limited.
Friends_and_family Family
10/10
Exceptional
25 Apr 2024
Rosa
Clean friendly secure nice room all they employees very friendly love the service
Business_and_leisure Partner
10/10
Exceptional
09 Apr 2024
Alfonso
Overall the hotel is excellent although the internet could use improvement- it was spotty and randomly failed on occasions.

But great room, price and friendly staff. Highly recommended
Leisure Family
10/10
Exceptional
11 Mar 2024
cristina
We had a minor inconvenience with the AC but staff immediately moved us to another room.
10/10
Exceptional
02 Mar 2024
Jose
Excellent
10/10
Exceptional
22 Feb 2024
Soheil
Excellent and good security
Business_and_leisure Friends
10/10
Exceptional
28 Jan 2024
Marco
Clean area, great staff
Leisure Family
10/10
Exceptional
31 Dec 2023
Nidia
Muy buen servicio, camas cómodas. todo muy bien. Front desk todos muy buena atención.
Leisure Family
6/10
Pleasant
13 Oct 2023
Jose Alonso
Internet muy lento en las habitaciones
10/10
Exceptional
10 Oct 2023
Jose
Nice, clean safe hotel. We enjoyed our stay.
Leisure Family
10/10
Exceptional
21 Aug 2023
Robert

Very nice hotel

It is a very nice hotel, very clean, easy parking, friendly staff. Fast check-in
Friends_and_family Friends
10/10
Exceptional
21 Jul 2023
Adriana
The hotel is very nice and modern. Our room was spacious, clean and very comfortable.
Leisure Family
6/10
Pleasant
17 May 2023
Luis
AC did not work. Room #704
Business_and_leisure Family
8/10
Excellent
14 May 2023
Luis
The location is far away from restaurants, shops.
Business_and_leisure Family
10/10
Exceptional
05 May 2023
Victor
This is my favorites place to stay. Awesome place to stay.
10/10
Exceptional
14 Apr 2023
Josie
Great place to stay. Comfortable beds.
Leisure Partner
10/10
Exceptional
27 Feb 2023
Hector
A safe place. And excellent service.
Leisure Family_with_children
10/10
Exceptional
12 Feb 2023
Haseeb
Good location! Very clean!
Leisure Family_with_children
2/10
Poor
27 Nov 2022
Sinue
Staff is a nightmare, prepare to check in 3pm (no 10min, 1min or 1 sec before 3pm) and prepare to be received with a smirked face from a staff with zero hospitality . No towels in the pool if you ask for one no towel would be provided , you need to walk soaking wet to reception (2 floors) sign a receipt and return wet towels to reception, now you got another thing to worry on your trip, towels. Hotel is clean and great infrastructure Staff would destroy your experience.
Business_and_leisure Family_with_children
8/10
Excellent
15 Nov 2022
MARTHA BARCO
Excellent property
Leisure Family
10/10
Exceptional
13 Nov 2022
Jose Angel
The room was clean and spacious. The restaurant was expensive and food not so great.
Leisure Partner
10/10
Exceptional
18 Oct 2022
Monica
excellent customer service and very honest staff I left my Apple Watch and I came back hours later and they’re returned to me
Business_and_leisure Friends
6/10
Pleasant
08 Sep 2022
amy m
The location is great. Staff is nice. There was issues with hot water though.
Leisure Partner
10/10
Exceptional
17 Aug 2022
Daniela
Very clean and modern. The staff was very friendly and efficient. We had an excellent stay.
Leisure Partner
10/10
Exceptional
19 Jan 2022
Juan Manuel
Perfect location, great installations, tasty food!
Leisure Family_with_children
10/10
Exceptional
26 Nov 2021
hector o
the property is great the staff is great that why we stay for the 4 time twice this years
Business_and_leisure Partner
10/10
Exceptional
22 Nov 2021
Leonardo

Best cost-quality in the city.

I travel to that city twice a month and have stayed in different hotels. This one is by far the best in terms of cost-quality. The friendliness, cleanliness, and safety are superb. Also, it's well situated.
Friends_and_family Family
2/10
Poor
16 Nov 2021
Jord

Horrible Problem!

My reservation was cancelled without notification so I didn't have a room when I arrived at 1am.

The app gave me the oprtion to reserve without credit card but when I arrived to check in the front desk told me the reservation had been cancelled from the begening due to no credit card.
Business
8/10
Excellent
05 Nov 2021
Brooks
Hotel was nice and in a safe location.
Business Partner
4/10
Poor
01 Nov 2021
Rodolfo

Door never worked

Door worked the first time then never worked again. Had to come down with all my bags to reception, ask for a new key, go up, didn't work, go down get a key again, go up, didn't work, call the hotel from upstairs and have them send security or maintenance. Door didn't work for him either with the master key. He tried for 5 minutes and eventually it worked. The hotel said they didn't have any rooms to change us to, offered no recourse. I had to stay in my room while my room mate went out cause we wouldn't be able to come back in.

Also stiff bed and old towels, weak AC.
Business
10/10
Exceptional
03 Sep 2021
Mario
Clean good service
Business_and_leisure Family
10/10
Exceptional
10 Aug 2021
Ana Carolina

Excelente en calidad y servicio

Muy limpio, excelente trato, la cama y las almohadas deliciosas, todo muy bien, lo que sí, los alimentos no son tan buenos, o a lo mejor tuve mala suerte, pero en general muy recomendable.
Partner
10/10
Exceptional
01 Aug 2021
Verified traveler
Best hotel in Leon. Front desk, housekeeping, and restaurant staff were all very friendly and accommodating. We visit twice a year and this is definitely our new preferred hotel.
Leisure Family
10/10
Exceptional
25 May 2021
Verified traveler
great and safe place to stay and all the stuff are very nice and helpful and make you fell first class thanks
Business_and_leisure Partner
10/10
Exceptional
15 May 2021
Verified traveler
Beautiful hotel!
Business Family
10/10
Exceptional
16 Apr 2021
Leonardo

My perfect stay.

Great hotel in all senses.
Friends_and_family Family
6/10
Pleasant
03 Nov 2020
AhmedSaberMahmood
Las almohadas muy incomodas y al aire nunca enfrió
Friends_and_family Family
2/10
Poor
24 Oct 2020
Francisco
I will not book my hotel here anymore, customer service was never there .
Friends_and_family Family
10/10
Exceptional
25 Mar 2020
PatLopez
Cleanliness....our maid was terrific. And steps to sanitize for the Covid19 virus.
Easy to find Your location and park. Front desk was great helping us to check our flights and change a few $ for pesos.
We would stay again in a heartbeat......
Friends_and_family Partner
10/10
Exceptional
23 Mar 2020
Alejandro

Amazing

The pool was amazing, great breakfast and service

La alberca estaba incredible, al igual que el desayuno y el servicio
Business Family
10/10
Exceptional
20 Mar 2020
domenica
good location, very clean, excellent breakfast options
Business_and_leisure Partner
10/10
Exceptional
18 Mar 2020
Haran
Very clean hotel, great beds, and the staff was all so friendly, polite, and helpful!! Definitely would saty there again.
Partner
10/10
Exceptional
17 Mar 2020
Grzegorz

Clean, easy and in great condition

Highly recommended, great parking, very clean.
Business
10/10
Exceptional
16 Mar 2020
Verified traveler
Great location, pool is fantastic, rally good food and excellent service.
Business Family
10/10
Exceptional
13 Mar 2020
Verified traveler
I like everything was nice I do not like the bar close to early
Friends_and_family Family_with_children
10/10
Exceptional
10 Mar 2020
Boris
The rooms are huge and the beds are super comfy! Staff is very friendly, and the room service is fast! They do what ever they need to to accommodate you! Second time staying here over the past 2 weeks! I will always stay here when coming to Leon!
Leisure Partner
10/10
Exceptional
01 Mar 2020
Cesar
Check in was amazingly fast, facilities are great, staff very kind, breakfast very good as well. A great place to stay, I will definitely come back.
Leisure Family
6/10
Pleasant
27 Feb 2020
Jj
It was ok the food was not all that aslo customer service was not the best all the time
Business_and_leisure Self
10/10
Exceptional
26 Feb 2020
Verified traveler
Amazing staff , clean , great service delicious breakfast
Friends_and_family Family

Location & surroundings

Hilton Garden Inn Leon
Blvd. Adolfo López Mateos 2126 Col. San Isidro, LeÓn, Mexico

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Hilton Garden Inn Leon

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