Othelo Hotel Boutique

10/10

Exceptional

06 Jul 2026

Jose

I had a wonderful stay at this hotel. The rooms were spotless, spacious, and very comfortable. The staff was friendly, professional, and always willing to help with a smile. The location was convenient, with easy access to nearby attractions and restaurants. The breakfast was fresh and offered a great variety of options. Overall, the service exceeded my expectations, and I felt welcomed throughout my stay. I would definitely recommend this hotel to anyone looking for a comfortable and enjoyable experience, and I look forward to staying here again.

10/10

Exceptional

13 Jun 2026

Maria

Everything was great.

Family

10/10

Exceptional

09 Jun 2026

Leopoldo

Las recamaras estaban limpias y estan equipadas con un mini fridge y un microondas.El personal de recepcion fue muy amable y nos ayudaron a coordinar con el servicio de lavanderia. Lo mas bonito es la biblioteca en el segundo piso, te prestan los libros para que los lleves a tu recamara o los puedes leer en la biblioteca.

Family_with_children

2/10

Poor

04 Jun 2026

Alejandro

At the beginning, everything seemed great, but then the hotel lost power, the room was hot, and no emergency lights were available. They “fixed” the problem with electricity generator but was freaking loud and not even enough to turn on the air conditioner. The shower was horrible, had a kind of flow that felt like cutting my skin and after a while the water started to feel hot as hell, then freaking cold. One of the staff members at the front desk was really rude and had no intention to help me out with any of the problems presented during my stay. I do not recommend this place, dont waste your money.

Partner

8/10

Excellent

31 May 2026

Adriana

The place is always grea!
Clean, staff is friendly and centrally located but this time around they had issues with the power. The owner themselves come to the property to make sure it got fix quickly and even if it took a little bit longer than expected they make sure things were working good before they left. Always a pleasure to stay at Othelo

10/10

Exceptional

27 May 2026

Marco

Great staff, great location, lots of points of interest at a walkable distance. Older building but we'll kept. No elevator 3 stories. But overall great.

Friends_and_family Friends

10/10

Exceptional

20 May 2026

Miriam

Es un Hotel muy cómodo con espacios muy bien aprovechados y una ubicación muy céntrica

Friends_and_family Family

10/10

Exceptional

16 May 2026

Jorge

Great Location, felt safe at all times. No elevator, some rooms also located on first floor. Parking located around the corner from hotel location. Walking distance to plaza and restaurants, 15 min uber drive to Leon leather district. Can't wait to visit again!

Family

10/10

Exceptional

24 Apr 2026

salvador

Fresh breakfast. Small but good. The room was really clean and spacious. The staff very friendly and helpful. A nice place to stay in Leon.

Partner

10/10

Exceptional

19 Apr 2026

Lauri

Great staff! Willing to go above and beyond

Self

8/10

Excellent

01 Apr 2026

Renee

Great location and wonderful staff!

Partner

8/10

Excellent

25 Mar 2026

Haydee

Overall the hotel is according to the price. It has a great location, close to downtown.
Be aware there is no elevator. It gets a bit loud in the morning, from people talking in the hallway and nearby.
The staff was nice and helpful.

Family

10/10

Exceptional

25 Mar 2026

Daniel

The rooms are comfortable and very clean. The hotel is within walking distance to downtown, and the Mercado Aldama. There are great restaurants, ice cream shops and bakeries nearby. The A/C was definitely a needed amenity due to the hot days. The Barrio of San Juan de Dios is just a few blocks away and is where you’ll experience some of the best pozole, enchiladas, and pizza. We have stayed at Hotel Othelo on several trips and find it to fit our needs. The staff is always accommodating and very informative. Gracias Othelo!

Partner

8/10

Excellent

21 Mar 2026

Victor Manuel

Amaze!!

Self

10/10

Exceptional

08 Feb 2026

Patricia

Staff was amazing.

10/10

Exceptional

20 Jan 2026

Danny

Good experience, nice and clean, and free BREAKFAST
MUY BUEBO BUENA EXPERENCIA,LIMPIO Y DESALLUNO GRATIS.

Partner

10/10

Exceptional

05 Dec 2025

Ignacio

I didn't have a breakfast at the hotel

Partner

10/10

Exceptional

28 Sep 2025

Timothy

Very attractive with an easy walk to the historic

Great place, very attractive, with an easy walk to the historic center of Leon. I loved the decor, ambient lighting, and architecturally pleasing design - especially the room ceiling. Everything was perfect except the lack of an elevator and some confusion about breakfast; my son went for food an hour before it closed but say's he didn't see anything to eat.

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

Enrique

Very good hotel and services so good

10/10

Exceptional

14 Jun 2025

Jose Manuel

Clean, location was not to far from the main downtown plaza, no elevator at the hotel,

Leisure Self

6/10

Pleasant

10 Jun 2025

Umberto

Amenities are basic and or non existent but hotel is very clean

Leisure Friends

8/10

Excellent

27 May 2025

Monserrat

In a great area, safe to walk and lots of options to eat. The only thing is if you need an elevator they don't have one.

Leisure Family

10/10

Exceptional

21 May 2025

Frank

A very nice hotel in Leon. Very centrally located. The only drawback was that there was no elevator. Other than that, a very nice place to stay. I would definitely stay there again.

Leisure Friends

4/10

Poor

06 May 2025

Abba jabba jabba

The room didn't have any towels. Did ask for some and they looked very old. The bed spread was stained. The hotel in general didn't look clean.

10/10

Exceptional

01 May 2025

Alicia

Very clean and close to main plaza.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Gloria

Great location in the center of historic district. Great staff. Room was very clean!

Leisure Family

10/10

Exceptional

16 Mar 2025

Daniel

The property was very well kept and the staff were all attentive and extremely polite. Special thanks to Cady and Lucy for their kindness and suggestions for local sites to visit. The breakfast although light was very tasty and more than sufficient to get your day started. I only wish coffee or hot water was readily available throughout the day.

Leisure Partner

10/10

Exceptional

01 Feb 2025

Eunice

A lovely room with wonderful service..great location!

Leisure Partner

6/10

Pleasant

01 Feb 2025

Paul

2 nights at the Othelo

We stayed 2 nights. We arrived an hour early for our check-in and were kindly greeted and given a room. The room though, was not very comfortable. The bed and pillows were lame and the shower was a disaster.(Room X)

Partner

8/10

Excellent

29 Dec 2024

Jennylynd

There was a mix up up at check in. I thought I paid for all accommodation before my trip. On arrival I was asked to pay again. I did not expect this since all other hotel reservations on this trip were paid in advance with money collected by Expedia. Awkward!
The bed sheets were rumpled and flung on in a haphazard fashion on arrival. I wasn't sure if they were changed so had to confirm with the staff member working on another room. The boutique hotel is beautiful and staff very friendly and helpful at reception. More attention should be taken in cleaning rooms in between guests.
Thanks.

Leisure Self

10/10

Exceptional

26 Dec 2024

Letty

The room was very nice and clean. The only thing I did not like was the glass staircase. It was sturdy but it felt weird for me.

Leisure Family

10/10

Exceptional

13 Dec 2024

Max

Very friendly & helpful staff
Location is close to historic center

Leisure Family

10/10

Exceptional

03 Dec 2024

Isaias Concepcion

Ecxelente relación calidad -precio

Business Self

10/10

Exceptional

29 Nov 2024

Sarah

Very convenient to the historical section.

Leisure

2/10

Poor

07 Nov 2024

Eric

Rooms not consistent with photos. Extremely long check in process. WiFi is inconsistent and very slow. Strange sewer/mold smell in my room. Rooms had no windows

Business

8/10

Excellent

05 Nov 2024

Martin

————————————————————————————————————————————————————————————

Leisure Family

10/10

Exceptional

27 Oct 2024

Matthew

Una propiedad muy interesante y bien ubicado. Me gustaría que actualizan los cuartos, más el baño, para que esta un poco más moderno pero en general un buen lugar para quedar unos días en leon y más si uno va con el propósito de negocio o nada más con pareja.

Leisure Partner

8/10

Excellent

16 Oct 2024

Verified traveler

Othelo Stay

The man who helped register us was very helpful. I found the room to be very dark and the breakfast area was on the third level. For anyone with heart conditions or underlying health issues they may not want to stay here for that reason. The hotel has been updated but the surroundings are not. Close walking distance to food and shopping.

Friends_and_family Family

10/10

Exceptional

12 Oct 2024

Alicia

Boutiquiness pleasantries

Great friendly staff. The location is ideal and close to some amazing food. All within walking distance. Did I mention the staff is great. Thought I left my wallet behind and they were so attentive helping me find it. It was packed away in my suitcase. So embarrassing but makes me even more grateful to their professionalism and kindness. Parking was easy breezy.

Friends_and_family Friends

10/10

Exceptional

10 Oct 2024

CESAR

Was perfect

Leisure Family

8/10

Excellent

17 Sep 2024

Jose

Is clean and the employees are very friendly

Leisure

10/10

Exceptional

25 Aug 2024

Michelle

We’ve stayed here twice because it’s very clean and close to everything.

Leisure Friends

10/10

Exceptional

17 Aug 2024

Juana

Check in was easy, hotel is charming, clean and in walking distance to the city center.

Leisure Partner

10/10

Exceptional

11 Jun 2024

LINDA

Gorgeous

There's a little balcony but you can't go out. The breakfast is litterally just 2 pieces of toast, a small plate of papaya, and a tiny yogurt. The place is gorgeous and the staff is friendly. Super short 4 block walk to stores and restaurants.

Self

10/10

Exceptional

10 Jun 2024

LINDA

Gorgeous

There's a little balcony but you can't go out. The breakfast is litterally just 2 pieces of toast, a small plate of papaya, and a tiny yogurt. The place is gorgeous and the staff is friendly. Super short 4 block walk to stores and restaurants.

Self

10/10

Exceptional

28 May 2024

Antero

This is a wonderful hotel in the historic center with wonderful and very helpful staff. I strongly encourage people to stay in this hotel at León de Los Aldama.

Leisure Self

10/10

Exceptional

28 May 2024

ROSA

We took a room on the third floor, hoping that we would have a view. You can only see the top of a church in a distance. The room was very clean, Air conditioning and mini fridge. They also have a library on the second floor that you can use as an office space. On the third floor, they have breakfast Area with your classic yogurt, granola, toast, coffee, tea, and juice. Parking is just around the corner right before you arrive to the hotel and it is included. The parking is very safe and there’s always an attendant on site.

Leisure Family

10/10

Exceptional

24 Apr 2024

Dora

Elegant clean and quite best of all close to many food options

10/10

Exceptional

06 Apr 2024

Jorge

Very clean and good service.

Leisure Family

8/10

Excellent

20 Feb 2024

Fernando

Nice clean but it’s hard to park and it has no elevator

Leisure Family

8/10

Excellent

24 Jan 2024

Rogelio

My stay was very pleasant but the breakfast is included but not one day's was available😔😔

Leisure Self

2/10

Poor

12 Jan 2024

Gregory

The bed is like a rock and you have to walk to park

10/10

Exceptional

12 Jan 2024

Luis

Small boutique hotel thats very clean and comfortable. Great value and i enjoyed the free continental breakfast.

Self

10/10

Exceptional

24 Dec 2023

Berenice

Customer service was excellent! I would highly recommend this location. It’s a small hotel at the center of Leon.

Leisure Family

10/10

Exceptional

01 Oct 2023

Gustavo

This property is great. Location is close to everything, and the city was beautiful and full of life.

Business_and_leisure Partner

10/10

Exceptional

21 Sep 2023

GERARDO

Need more information from the staff and cleaning service

Leisure Partner

10/10

Exceptional

01 Jun 2023

Isela

Everything was great the only thing i wish they had was the bar/terrace open in the afternoon. We walked up arpund 6 pm and there was no service

Leisure Partner

8/10

Excellent

01 Jun 2023

JUAN DE DIOS

The hotel is cozy, and the location of the property is convenient because is close to different downtown´s site seeing places. However, the continental breakfast was poor and limited, I do not recommend it.

Business_and_leisure Friends

8/10

Excellent

31 May 2023

Daniel

The beds are kind of hard, the hotel was clean, but at night and early in the morning they don’t have hot water on the shower.

8/10

Excellent

25 Apr 2023

Gerardo

Friendly Staff

Leisure Family

10/10

Exceptional

28 Mar 2023

Jacobo

This place is clean, comfortable and spacious.

10/10

Exceptional

24 Mar 2023

Martin

This place is great. Clean, nice, quiet and cozy
Employees are nice and helpful.
The rooms are medium size but they have everything needed and more.
FYI: building is three story building. if you dont like or can not use stairs, ask for a room on the first floor because there is no elevator.

Leisure Partner

10/10

Exceptional

21 Feb 2023

Alvaro

Staff was friendly and helpful. Check in was easy as well. Great location near the city center. Breakfast was tasty.

Partner

10/10

Exceptional

29 Jan 2023

Alberto

Alberto

Great staff!! Great attitude!! Love the service!
Delicious tacos only half block away!!!

Partner

10/10

Exceptional

31 Oct 2022

Jennifer

Staff was extremely nice and went out of their way to help us. They even reminded us of our complementary drinks.

The parking lot is a close walk, but a long drive because of one way streets and construction. The rooms also need more lighting.

Leisure Friends

6/10

Pleasant

03 Jul 2022

Adriana

We stayed on the third floor. There was no elevator. We were not made aware of it before hand. The breakfast was very limited. It was literally less than a cup of papaya 2 small pieces of toast and a micro sized coffee xup. They had an option to purchase breakfast for an additional fee, which wasn’t bad, except that they only accepted cash. There are no atms in the hotel or anywhere near by. The water pressure was very low. The water was not regulated. It went from burn in hot hell to cold. The price is ideal for the location. If you are looking for location instead of comfort. This is your place. If you want comfort and convenience look elsewhere.

Partner

8/10

Excellent

16 Jun 2022

Anna

Great location

Customer service is excellent. We arrived very early and were able to get our room. Grateful to the hotel staff for the early check in and their assistance in acquiring an Uber at 6am when we left! The hotel is very charming and not too far from the Centro Histórico. The room was very clean. I do agree with previous reviews though that the rooms are dark as there is limited natural light. The main window faces the inner hallway. The water saving shower head was a downer as were the low lights in the bathroom. The library on the second floor is amazing and the small cafe in the third floor is quaint with lots of natural light. The glass staircases are beautiful but daunting, especially if you're afraid of heights or use a cane. Overall, it was a great experience.

Partner

10/10

Exceptional

13 Jun 2022

sergio

One amazing night overlay

It was amazing hotel is very centrally located within walking distance to many restaurants and attractions within the city center. Room is amazing decor comfort design and luxury. Staff is very friendly and attentive.

Partner

10/10

Exceptional

31 May 2022

Antero

Excellent location

Leisure Friends

8/10

Excellent

02 Mar 2022

Clara

Very central and the staff were very helpful.

Leisure Friends

10/10

Exceptional

13 Oct 2021

Ruben

We are very close to el centro so shops and food were very close by. We were also very close to the attractions that we were looking for.
Churches the Arch and also some restaurants and bars.

Leisure Partner

8/10

Excellent

27 Sep 2021

Nayely

Friendly staff. Good Cuatomer service. Location is a bit off and lonely. I didn’t feel safe in the surroundings. Hotel is cute. Too dark though. Breakfast limited.

Business_and_leisure Family

10/10

Exceptional

04 Aug 2021

Verified traveler

Small 16 room Boutique, perfectly situated in city center, walking distance to lots of places (shopping and restaurants).

Leisure Family

10/10

Exceptional

16 Jul 2021

Verified traveler

Hotel bien ubicado, limpio, personal servicial, con servicio de desayuno al cuarto, modesto pero instalaciones bien equipadas, con horno de microondas, y refrigerador

Leisure Family

10/10

Exceptional

12 Jun 2021

Verified traveler

Excellent service and location! You are in the center or everything

Leisure Friends

8/10

Excellent

07 Jun 2021

Verified traveler

I liked that the hotel is walking distance to the center of town (el centro)

Leisure Self

10/10

Exceptional

29 May 2021

Verified traveler

Muy limpio y trabajadores muy amables

Family

10/10

Exceptional

30 Mar 2021

Verified traveler

We received amazing service and the hotel was amazing! It was extremely clean all the time!

Friends_and_family Family

10/10

Exceptional

25 Mar 2021

Verified traveler

Very nice and very good location everyone was so nice and friendly and helpful the girls at the front desk they were wonderful

Leisure Family

10/10

Exceptional

28 Feb 2021

Verified traveler

Recomiendo ampliamente este hotel servicio muy eficiente y las instalaciones súper limpias

Friends_and_family Family

10/10

Exceptional

12 Feb 2021

Verified traveler

Hotel was perfect for a business trip. Downtown leon, right next to a gym, and walking distance to Centro de Leon

Business Self

8/10

Excellent

18 Jan 2021

Verified traveler

This is a cute and clean hotel, no doubt. However, the layout is such that you can hear EVERY sound in the hallway. The walls are paper thin. For example, the music they play in the \"biblioteca\"can be heard in the rooms clear across the hotel. Unless you're a very sound sleeper, I'd recommend ear plugs.

Leisure Family

10/10

Exceptional

08 Jan 2021

DanielBringas

Great place for the price, just likes 5 stars hotel.
Easy access to main places of León.
I will definitely be back there.

Leisure Partner

10/10

Exceptional

21 Sep 2020

Karen

Quiet, comfortable, great stay!

Great place to stay - the photos have much more light than the actual room, but other than that it was clean, very comfortable beds and the staff was impeccable - very accommodating! Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

06 Sep 2020

ADRIANA

Good value and comfortable place

The place was clean, modern and services was good with excellent sanitation policies

Business

10/10

Exceptional

28 Mar 2020

Verified traveler

The hotel was very cozy and the price was very accessible

8/10

Excellent

16 Feb 2020

Verified traveler

Hotel is a few blocks from downtown. Slightly older but very clean.

Leisure Family

10/10

Exceptional

25 Jan 2020

Larry

Comfortable stay

Hotel is close to the main tourist spots. Friendly staff. Attractive design. Nice room. Not many guests when I was there so very quiet but soundproofing didn't seem great. continental breakfast was ok.

10/10

Exceptional

18 Jan 2020

Verified traveler

Gracias a todos y todas los trabajadores hasta el próximo año 👍

Friends_and_family Family

10/10

Exceptional

20 Dec 2019

Juan

Modern and clean rooms staff was outstanding. Across the street has the best tacos.

Friends_and_family Family

8/10

Excellent

29 Nov 2019

Ed

I did not give a 5-star rating because of the noise level. The walls and doors are paper thin. Two nights in a row around 2:30 am, I heard people (not sure if they were guests or staff) chatting loudly for about 30 mins. Needless to say they woke me up. Management should post a sign asking people to be quiet at night. Otherwise, it was a pleasant stay. Good location, friendly staff and restaurants around. I would stay there again if I could get a room on the third floor, not the ground floor.

Leisure Self

8/10

Excellent

02 Nov 2019

Verified traveler

Very nice once there although parking off site. The breakfast was super good with very friendly staff. Overall the style and set up was wonderful. I would stay again if I was to be in Leon.
Robert.

Partner

2/10

Poor

06 Oct 2019

Verified traveler

Where should I start, I arrived in the evening and had to park over a block away and walk to the hotel, the breakfast was horrible, the front desk person starting talking very loud to another employee at 6am and woke me up, the internet didn't work, I could go on and on. I would never stay here again. Also if you stay on the 2nd or 3rd floor, be prepared to go up and down stairs that are made out of glass and very dangerous.

Business_and_leisure Self

8/10

Excellent

16 Aug 2019

Verified traveler

Its nice and quiet hotel and walking distance to the plaza and the temple loved it thank you i would come again.

Leisure Family_with_children

10/10

Exceptional

08 Aug 2019

Jacquelyn

Great Hotel!

The Othelo Hotel was a great choice for my trip! It was located a few blocks away from “el centro.” It was very clean, room was perfectly equipt, staff was exceptional, the morning breakfast was great, and everything i needed was at walkin distance. Area felt very safe as well. I was so comfortable i ended up staying 2 nights instead of the 1 night i orignially booked! Will stay here again when ever i visit Leon!

10/10

Exceptional

08 Aug 2019

Armando

Great location.

Great location. 3 blocks away from main square. Friendly staff. Excellent value for the price.

Partner

8/10

Excellent

25 Jul 2019

Verified traveler

Service
Was great. Could of had breakfast my car rental was terrible

Business_and_leisure Family

8/10

Excellent

22 Jul 2019

Debra

Service was amazing

The service here was as good as it gets. We were greeted warmly and felt comfortable as soon as we arrived.

Partner

10/10

Exceptional

21 Jun 2019

Verified traveler

Me encantó este hotel, su personal súper amable fue mi primera impresión. El desayuno continental está perfecto para comenzar el día. Su recámara muy cómoda y limpia con unos colchones extra cómodos que me sentí como en casa. La localidad cerca de los puntos príncipes pero suficientemente retirado para un buen descanso del ruido. Si me volvería a quedar aquí.

Friends_and_family Family

10/10

Exceptional

01 Jun 2019

Verified traveler

Great location near by center of town, the roon was very clean, I like the glass steps going to the 3th floor were the restaurant is.

Business_and_leisure Self