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Hotel BestMark Platino

Bogota · Colombia

Carrera 14 No 51-39, 7View location

7.8/10Very good36 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort7.8/107.8
Condition7.8/107.8
Neighborhood7.6/107.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel BestMark Platino

This comfortable Hotel is in Bogota. The total number of guests rooms is 35. Hotel BestMark Platino offers Wi-Fi internet connection in communal areas. Additionally, the premises provide a reception service the whole day through. Visitors needn't leave their small pets behind during their stay at this accommodation.

The premises are provided with a car park and garage facilities. Travellers may appreciate the airport transfer service. Everyone might take advantage of the conference services and facilities offered to celebrate any kind of event. Additional fees may apply for some services.

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A stay at Hotel Bestmark Platinum places you in the heart of Bogotá, steps from Great Wall - Indoor Climbing Gym and a 4-minute drive from Movistar Arena. This hotel is 3 mi (4.8 km) from Torre Colpatria and 3.7 mi (6 km) from Bogotá Botanical Garden.

Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: COP 40000.00 per vehicle (one-way)
    • Pet fee: COP 40000 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: COP 50000 (subject to availability)
    • Late check-out fee: COP 50000 (subject to availability)
    • Rollaway bed fee: COP 35000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Clínica de Marly 0.6 km / 0.4 mi
St. Thomas University 0.6 km / 0.4 mi
Galerias 0.8 km / 0.5 mi
Universidad La Gran Colombia 1 km / 0.7 mi
Central Military Hospital 1.3 km / 0.8 mi
Lourdes Square 1.4 km / 0.8 mi
Javeriana University 1.5 km / 0.9 mi
Lourdes Park 1.6 km / 1 mi
El Cubo Business and Recreation Center 1.7 km / 1.1 mi
Movistar Arena 1.9 km / 1.2 mi
National University of Colombia 1.9 km / 1.2 mi
Estadio Nemesio Camacho 1.9 km / 1.2 mi
Colombia Stock Exchange 2.4 km / 1.5 mi
Avenida Chile Shopping Center 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2018
  • Total number of rooms: 35
  • Number of floors (main building): 7
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • Car parkExtra charge
  • 24-hour reception
Show 37 more facilities & services
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Transfer serviceExtra charge
  • Secure parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • 24-hour security
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bikes available: 2
  • Café
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Conference room
  • Meeting room: 1
  • PrinterExtra charge
  • PhotocopierExtra charge
  • TV lounge
  • MassageExtra charge
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Children get free accommodation, meals payable on the spot
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel BestMark Platino

7.8
Very good
36 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
7.8 /10
Neighborhood
7.6 /10
Amenities
8.0 /10
20 reviews shown
10/10
Exceptional
20 Mar 2024
Bis Mary
El hotel muy cómodo y en una zona céntrica.
10/10
Exceptional
19 Nov 2023
Matthew
I'm very happy with the attentiveness of reception desk, especially Abigail in the mornings, helping the customers including myself get their breakfast on time.
Leisure Self
10/10
Exceptional
18 Nov 2023
Matthew
The receptionist Abagail is very nice, helpful
Leisure Self
10/10
Exceptional
18 Nov 2023
Matthew
I like the hotel's staff. Very polite.
Leisure Self
6/10
Pleasant
24 Aug 2022
Ivan A

Basic

The hotel is really basic, friendly staff but beds are not very confortable. Location is ok.
Self
2/10
Poor
07 Sep 2021
Verified traveler

Disturbing and Unprofessional

I paid in full for my stay and the desk lady told me I still have to pay like she doesn’t even check on system to see I paid already. When I was walking in the lobby, Another desk lady randomly asks me what my room number is in Spanish. I told her I don’t speak much Spanish. It was disturbing that some desk lady approaches me and ask for my room number as if I’m an intruder. Not to mention that I stayed at this hotel more than 10 times. The desk ladies don’t speak English. Please think before you assume your guest is an intruder.
Self
6/10
Pleasant
06 Aug 2021
Verified traveler

No heat in the rooms

The rooms does not have any heat the room was cold. The bathroom had a bad smell from the drainage. I got woken up all hours of night from the noise in the lobby. I was very uncomfortable. I left after 1 night.
Self
10/10
Exceptional
03 Jul 2021
Verified traveler
My stay at Hotel Ayenda Bestmark Platino 1095 was an amazing stay. I had a great view of the main street from my room which I sat and looked out from time to time just to marvel at the strength of the people of Bogota. The only complaint I had is nothing to do with the hotel itself, but I heard the activities of my neighbors late at night on my final night. But I do not hold that against the hotel or anyone. But I would definitely book with them again and stay because there are many amazing restaurants and other food stalls. Many amazing bars and shops in close walking distance, or at least close for me. If you are planning a trip to Bogota, definitely check this out. The staff were amazing and went above and beyond for me. I have the upmost respect for them
Leisure Self
10/10
Exceptional
16 Apr 2021
Verified traveler
This is an excellent choice for the price. I paid $18 night; it was an insider price of half off. It has hot water on the shower except on the lavatory sink. Bed is king size, and firm. It has a small fridge but no mini bar (no items inside), an LCD smart TV 43” (Netflix and Prime is included), breakfast is included although limited to eggs, bread, arepa, juice, coffee or hot chocolate, and only until 8:30am!!! Staff members are kind and nice. I requested laundry service and they made the arrangements with a third party company; it was picked up and delivered in excellent condition and smell; I paid about $6 for about 6 pounds of clothes. The area is not the prettiest but very busy with a Transmilenio station in front of it. Will definitely stay again.
Leisure Self
8/10
Excellent
13 Oct 2020
Daniel
It was a decent place to stay. It needs more cleaning, but It was ok. Very convenient if you are taking the OET in Multilingua Bogota.
Business Self
10/10
Exceptional
27 Sep 2019
Frederick
Great staff all around. Location
Partner
6/10
Pleasant
22 Sep 2019
SaraSofia
Very noisy and cold. Sheets made my skin itchy. Staff was friendly but unable to provide new bedding. Do not recommend.
Friends_and_family Family
8/10
Excellent
17 Apr 2019
Malini
Good for travellers who want to stay in a central location. Nearby to lots of shops , restaurants and transportation. Nice staff and rooms cleaned on a daily basis. Will stay again.
Leisure Partner
8/10
Excellent
11 Oct 2024
Victor
Todo bien, cumple las expectativas
Leisure Family
10/10
Exceptional
27 May 2024
Raidhaeliza
excelente
Leisure Self
2/10
Poor
31 Jul 2023
Krysthina
Sin comentarios solo que no es opción de lo decepcionada de hotel que había
Leisure Family_with_children
4/10
Poor
09 Jan 2021
Verified traveler
I waited 25 minutes for them to open the door for check in
Business
10/10
Exceptional
17 Nov 2019
Verified traveler
Todo excelente, buena atención y buena disposición de sus empleados
Leisure Family
10/10
Exceptional
02 Sep 2019
Sebastian
Buen servicio, habitación confortable y buen área.. Felicitaciones!
Partner
8/10
Excellent
19 Aug 2019
Henry Esteban

Buen hotel

Buena atención, aseado y personal amable. Hacen mucho ruido en la primera planta.
Partner

Location & surroundings

Hotel BestMark Platino
Carrera 14 No 51-39, 7, Bogota, Colombia

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Hotel BestMark Platino

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