Novotel Suites Shanghai Hongqiao

China , Shanghai
SHANGHAI, No 1583 Huqingping Road Qingpu District
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50 reviews shown

10/10

Exceptional

15 Sep 2025

BEDROS

Clean Safe and Great Rooms Losts of Space

6/10

Pleasant

31 Oct 2024

John

General management and property maintenance , facilities, services … not meet the standard of Novotel hotel should be !
Only the space of each two stories family suite is big !
Called Family Suite but in the kitchen doesn’t have any pots, pans, cups, saucers… nothing at all !

6/10

Pleasant

28 Oct 2024

John

Not maintained well ! Doesn’t have basic facilities inside the room such as :
No Cup and saucer for tea or coffee
No plates, cutlery
Two stories room space is big but looks empty without warm atmosphere

Leisure Partner

10/10

Exceptional

06 Jul 2024

Verified traveler

Fantastic Stay !!!

Fantastic Stay !!! Love the 2 toilets in the hotel room !!!
The only drawback is ...need to get DiDi to go to the subway station. Overall, is great. Breakfast is Awesome !!!

Partner

10/10

Exceptional

17 May 2024

Ayub

Great rooms and service

Business Self

10/10

Exceptional

14 Jul 2023

Mayank

Good clean property

Business Self

6/10

Pleasant

06 Jan 2020

Verified traveler

I need to change room 3 times during a 4 nights stay. Room facing indoor open area was noisy due to festive events with loud speakers. Room facing road was noisy due to traffic. The third room have no electricity on 2nd floor due to fuse break. The pool was closed and no towel supplies for the gym.

Friends_and_family Family

6/10

Pleasant

28 Dec 2019

SereneKoo

The hotel signage is not prominent. Will missed the turn if unable to see it

Friends_and_family Partner

8/10

Excellent

26 Dec 2019

baoyue

Needed to vacuum the floor !

The floors dusty while we got in .remote is dirty too. The loft is big so I accepted and call them to clean the floor on next day. It’s spacious and the price is unbeatable for a four star loft hotel.

Partner

10/10

Exceptional

07 Dec 2019

Verified traveler

Wonderfully spacious loft apartment (all I expected was a hotel room). Good option for the convention center. Otherwise location is very remote.

Business Self

2/10

Poor

25 Nov 2019

Neal

Not a good choice

Advertised they had a swimming pool and it was not open. Disappointed as this is why I booked the hotel. The staff was very unhelpful (rude) and not appreciative of our business. We had issues with the kitchen and bugs in the room......but all the sudden they did not speak any English when it was time to solve the problems. Do not recommend it

Business

8/10

Excellent

10 Jun 2019

Ellen

Fantastic value for business in Hongqiao

I stayed here for a business trip during the Shanghai Auto Show period, so it was relatively busy. As a serviced apartment, the room sizes were *HUGE*, and it was amazing and clean. The living area has a 6-8 person dining table + couches, great for team collaborations. Wifi in the room was great, but a bit spotty at different areas. No VPN.

The really convenient, but bizarre bits: There's a well-stocked supermarket just underneath which allows you to buy daily needs conveniently (warning: only local credit cards, cash and WeChat/Alipay accepted), and a food centre that only takes WeChat/Alipay (no cash! - although you could pass your cash to somebody so they can pay for you through contactless). Although, the hotel itself DOES take international credit cards.

Staff was helpful and responsive, but not attentive. Reception's English is passable but tends to be more difficult over the phone. International business guests who are not used to Chinese services may find it severely lacking, but as someone who used to live in China - I can attest that this is a great hotel for local standards. Service staff needs to be trained to receive international guests better since it's being positioned as an international accommodation.

BIG WARNING: There is also no ATM within the premises (nearest is about a 500m walk away), so make sure you get your cash in Hongqiao business area, or downtown in Puxi.

6/10

Pleasant

10 Jun 2019

HenryWong

The building is new and clean however many of the appliances was installed incorrectly and some of them is not functioning i.e bathroom power socket, the tower hanger in bathroom, the glass door holder in balcony. I suggest the hotel management should do a quick check before hang over to their guest.

Business Partner

10/10

Exceptional

01 Jun 2019

Verified traveler

Beautiful new clean loft style rooms! Strongly recommend!

Leisure Family

10/10

Exceptional

21 Apr 2019

Verified traveler

Specious suit for relax or family trip

Specious room size, unfortunately have to claim stair case to the bedroom as it is on the loft, little bit effort to get up and down as the luggage is down stair, breakfast need to be upgrade in quality and service.

Family

8/10

Excellent

18 Mar 2019

Lokesh

Amazing stay

It was amazing to stay in this Property . International Travellers pls note that this hotel does not accept Forex . They wants you to pay only on Local Currency . There is no Indian Food Available in The Hotel or Nearby area . For this you need to go to The Bund or East Nanjing Road .....

10/10

Exceptional

18 Dec 2018

Andrew

Lovely New Hotel near the NECC

My stay at The Novotel Suites Shanghai Hongqiao Hotel was in conjunction with the Auto Mechanika at the National Exhibition & Conference Centre (NECC). The hotel was with in walking distance to the NECC and there were plenty of different restaurants in close proximity to the hotel.
The hotel was a short drive by taxi / uber to the Outlet Shopping Complex.
The breakfast at the hotel was okay but had limited options available.
The actual suite was HUGE !! It was a two bedroom apartment that was appointed extremely well. There was a full kitchen / dining room, two bathrooms, laundry facilities, and a lounge area.
Overall I was extremely pleased with the hotel and would recommend it.

8/10

Excellent

30 Sep 2018

Verified traveler

Great hotel, close to convention centre and honqiao airport. Very quiet area and must reach everywhere by taxi

10/10

Exceptional

25 Dec 2025

Tsugio

広くて清潔だと思います。　ベランダ付きの部屋に変えてもらったので　チェックインに10分かかりましたが、　満足です。　少し部屋の匂いが気になりました

Partner

4/10

Poor

07 Jun 2025

wincrea co.

옆방에서 밤새도록 떠들고 술마심. 관광지 방갈로 인줄..

Business

10/10

Exceptional

30 Mar 2025

Tsugio

モールが裏にあり　便利。部屋が広くベランダあり。良いホテルです

Partner

10/10

Exceptional

06 Dec 2024

Nientsu

Super roomy

Very friendly service all through out the stay. Was truly surprised at how big the room was and how tall/elevated it was. In fast, I was shocked that I booked this for myself only when this clearly can fit 4+ people.

Business

8/10

Excellent

14 Apr 2024

KIN FAI GARY

Business trip for visiting exhibition. 10mins drive to Exhibition Hall. Room is comfortable and cozy. There is a decent supermarket just downstairs inside thebhotel which is good. Not many attractions nearby though.

Business Self

10/10

Exceptional

06 Dec 2023

Verified traveler

TRES BON RAPPORT QUALITE PRIX

Très bel hôtel, confort optimum. Nous avions une chambre en duplex, avec un immense coin salon, coin cuisine, deux toilettes, un cabinet de toilette, plus une salle de bain à l'étage.
je suis habituée à aller dans des hôtels Novotel un peu partout dans le monde, mais celui de Shanghai Hongkiao est particulièrement confortable

Business

10/10

Exceptional

03 Dec 2023

JEAN-MARC

Bon emplacement pres du Centre des Expositions

Excellent rapport qualite prix

Business

10/10

Exceptional

01 Feb 2022

Hao

这家套房酒店距离虹桥枢纽比较近，房间也很独特，卧室在二楼，一楼是中庭挑高的客厅，像一个小别墅。如果酒店能提供来往虹桥枢纽的接驳巴士就好了。

Business

10/10

Exceptional

27 Jul 2020

Verified traveler

已经不是第一次入住，房间很舒服，服务態度都非常好，很不錯

Self

10/10

Exceptional

09 Feb 2020

Verified traveler

very good!!!

Business_and_leisure Family

10/10

Exceptional

13 Jan 2020

SEON

perfect hotel

here is so nice and perfect.

Friends_and_family Family

8/10

Excellent

01 Jan 2020

Verified traveler

房間夠寬暢，复式二層，少有之房間設計，壶有简昜厨房及餐具提供，新净，清潔程度高，其他設備都齊。奇怪为何不提供一次性牙膏牙擦！離市區偏遠！

Leisure Self

10/10

Exceptional

25 Dec 2019

Verified traveler

很好

一家人住，兩張單人床可以拼在一起，房間很寬敞，還有陽台

Friends_and_family Family

8/10

Excellent

14 Dec 2019

Verified traveler

Somehow the Novotel Suite Hongqiao didn't get my booking information in their system, which ended up being their issue. Due to their stupid issue, I had to make a few international calls to Hotels.com to help solve the issue. Stupid mistake!!

Business

10/10

Exceptional

10 Dec 2019

JIN

Good!

Really neat and new facilities.
location : not bad
Room : just new and two restrooms
Two floor hotel room.

good !

Business

8/10

Excellent

28 Nov 2019

Verified traveler

Convenient , Clean, Good Environment

But staffs can not speak English well

Business Friends

6/10

Pleasant

13 Nov 2019

Verified traveler

服务是软肋

1.服务态度一般，不够人性化！
2.硬件配置还算可以，但房间隔音差，隔壁上下楼梯生活噪音都能听见！
加上电箱声音，也是很困扰。
3.展会期间涨价有点离谱！
赞：生活配套(超市+美食广场)结合的很方便、清扫人员相对比较认真！

※ 总体感受，你来不来，我这不愁客的意思

Business

8/10

Excellent

01 Nov 2019

Verified traveler

공항근처숙박장소로, 스위트객실 넓고, 깔끔했어요!
다음부터 홍차오는 노보텔에서 투숙할거에요

Business_and_leisure

8/10

Excellent

15 Oct 2019

Shanghaiyou

주요 관광지랑 멀고, 푸동 공항과도 먼 것 빼고는 매우 좋습니다. 택시를 타고 다니실 계획이라면 매우 추천합니다!!!!

Business Self

10/10

Exceptional

01 Oct 2019

Verified traveler

No hair dryer, toothbrush, toothpaste and comb in guest room, if this kind of amenity add to the room will be prefect.

Business Friends

8/10

Excellent

25 Aug 2019

Verified traveler

When I opened the door, I wow! Everything is nice except the location is far away from anywhere!

Business Self

10/10

Exceptional

18 Aug 2019

GUAN LING

此次抵達上海時尚未達入房時間，但飯店人員仍很貼心的直接提前協助辦理住房，且過程中皆面帶微笑，十分親切；當天入住一大床房，進房後非常驚艷！窗明几淨，空間很大，一樓是客廳飯廳、二樓是房間，整體空間設計及配置都很不錯！另外，飯店位於夏都小鎮內，餐飲部份很便利，日後再前往上海，此飯店仍會是我的首選！

Family

10/10

Exceptional

19 Jul 2019

chen-i

一樓就有超市及美食街，散步就到夏都小鎮，相當方便
房間乾淨舒適
值得推薦

10/10

Exceptional

12 Jul 2019

Verified traveler

兩層套房空間感非常大，有很可愛的小機器人會把客人要求的用品送上來。出去要打車們也是小問題，整體評價都很好會再入住。

Leisure Family

8/10

Excellent

22 Jun 2019

Luo

適合兩位入住! 房間很大，但是交通不便利

8/10

Excellent

31 May 2019

Verified traveler

시내에서 멀어서 택시타고다녀야하는것 말고는 깨끗하고 좋습니다.
상해중싱지에서는 50분이상 택시를 타야합니다.

Business

8/10

Excellent

29 May 2019

Benjamín

Benjamin

Todo perfecto, gran comodidad y espacio. El desayuno variado y de buena calidad.
El único problema es que el aire acondicionado de la pieza no funcionaba bien.

10/10

Exceptional

17 May 2019

Verified traveler

Good environment, fairly big in size with loft design

Business Self

10/10

Exceptional

10 May 2019

Kelvin

Nice

it is a nice hotel, I will come again.