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ibis Pontianak City Center

Pontianak · Indonesia

Jl Jendral Ahmad Yani No 81 West KalimantanView location

8.8/10Excellent48 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood8.8/108.8
Amenities8.6/108.6
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ibis Pontianak City Center

ibis Pontianak City Center is located in the heart of city, near the biggest shopping mall in town, corporate and government offices and residence. With 182 rooms, this hotel features a ballroom and 8 breakout meeting rooms with modern Audio Visual equipment. Perfect for business and leisure travellers.

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With a stay at ibis Pontianak City Center in Pontianak, you'll be within a 5-minute walk of Museum Provinsi Kalimantan Barat and Ayani Mega Mall. This hotel is 0.7 mi (1.2 km) from Masjid Raya Mujahidin Pontianak (Landmark Grounds Only) and 1.6 mi (2.5 km) from Diguli Park.

Make yourself at home in one of the 182 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 1:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 8120103912465, 55110
  • Minimal age
    21
  • Optional fees
    • Fee for buffet breakfast: approximately IDR 90000 for adults and IDR 45000 for children
    • Airport shuttle fee: IDR 150000 per vehicle (one-way)
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Indonesian

Nearby attractions

Museum Provinsi Kalimantan Barat 0.1 km / 0.1 mi
Ayani Mega Mall 0.3 km / 0.2 mi
Diguli Park 1.1 km / 0.7 mi
Taman Arboretum Sylva Untan 1.1 km / 0.7 mi
Masjid Raya Mujahidin Pontianak (Landmark Grounds Only) 1.2 km / 0.7 mi
Gajah Mada Shopping Complex 2 km / 1.2 mi
Saint Joseph Cathedral Sculpture Garden 3.2 km / 2 mi
Rumah Melayu (Malay House) 3.2 km / 2 mi
Vihara Bodhisatva Karaniya Metta 3.9 km / 2.4 mi
Kapuas Indah Building 3.9 km / 2.5 mi
Kapuas Riverfront Park 4.3 km / 2.6 mi
Jami Mosque 4.5 km / 2.8 mi
Istana Kadriyah 4.8 km / 3 mi
Danau Sentarum National Park 6.1 km / 3.8 mi
Equator Monument 11.1 km / 6.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 182
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Smoke detector
  • Lift access
Show 13 more facilities & services
  • Garden
  • Concierge
  • Luggage room
  • Bar
  • Restaurant
  • Smoking area
  • Meeting room: 8
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • MassageExtra charge
  • Green Key (FEE)
  • Single-Use Plastic Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    ibis Pontianak City Center

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    ibis Pontianak City Center

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    ibis Pontianak City Center

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 20 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable7 photos

    ibis Pontianak City Center

    DOUBLE WITH DOUBLE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Tea and coffee making facilities
    • Toiletries
    • Slippers
    • Hairdryer
    • TV
    • Internet access
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    ibis Pontianak City Center

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    ibis Pontianak City Center

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    ibis Pontianak City Center

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
    TWIN STANDARDPhoto unavailable6 photos

    ibis Pontianak City Center

    TWIN STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Toiletries
    • Slippers
    • Hairdryer
    • TV
    • Internet access
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    ibis Pontianak City Center

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    ibis Pontianak City Center

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    ibis Pontianak City Center

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ibis Pontianak City Center

8.8
Excellent
48 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
8.8 /10
Amenities
8.6 /10
20 reviews shown
8/10
Excellent
08 Jan 2026
Clare
Room is clean but a little dated. Bathroom is small. However, the bed was comfortable and I appreciate the bolsters (as an Asian person).
Friends_and_family Family
6/10
Pleasant
01 Sep 2025
CHUAN-CHIH GEORGE
Non smoking room smells of cigarette smoke.
Leisure Friends
10/10
Exceptional
22 Aug 2025
Andreas
Good hotel with short walking distance to Mega Mall, complete bathroom necessities.
Small bathroom and no cooler, great for short stay
Leisure Self
8/10
Excellent
14 Aug 2022
Lusi

Helpful!

All went well!
Friends_and_family Friends
6/10
Pleasant
14 Aug 2021
Matthew and Yovita

A good deal in Pontianak

The stay was excellent the hotel nice and new.
I would have preferred a small fridge in the room.
And with the Breakfast buffet it would seem normal to have milk available for coffee and teas. We did ask for milk and it was delivered anyway which was good. I guess some bread to toast and jam etc would be nice for the western palette as dishes with chilli for breakfast is a bit confronting day after day.
Partner
10/10
Exceptional
16 Feb 2020
Badrul
Good and clean room, great customer service and great experience staying here
Leisure Family
6/10
Pleasant
12 Feb 2020
OKYOB

the horrible checkin process!

Check-in process was too long because the staff received my passport and kept handling other customers before giving my room key! I received the key finally but didn’t give my passport! And I should go again! The room was also problematic because I booked twin room, but it was double bed room! The check in process was the worst in my frequent trip to Pontianak! The room itself was good as usual!
Business
10/10
Exceptional
16 Sep 2019
Verified traveler
The service from the staff is great.
Also the staff from the kitchen helped us to keep our food in their kitchen freezer, which helped a lot.
Friends_and_family Partner
6/10
Pleasant
17 Jun 2019
Janet
Room is generally for a simple stay. Cleanness could be improved as bathroom or room could be very dusty that housekeeping did not clean thoroughly. Could find rubbish under the bed during first night of stay. Toilet paper was not refilled. Have to ask for it.
Friends_and_family Family
10/10
Exceptional
06 Jun 2019
Jeremy

Above expectations

Above expectations. Food was good taste.
Partner
8/10
Excellent
24 May 2019
Verified traveler
Good
Staff were not responsive to laid back- had to wait to order, wait for order.
Buffet breakfast was below average
Business
10/10
Exceptional
08 Apr 2019
Verified traveler
It was a new property and everything worked. The location was ideal, being on the main road in Pontianak. Improvements could be made on the information available on tourist attractions in the city. Otherwise a highly-recommended hotel.
10/10
Exceptional
07 Apr 2019
Saripin
Clean, comfort to stay, very good location
Family
10/10
Exceptional
04 Mar 2019
Verified traveler
Clean and New property with great location (Close to shopping mall)
Friends_and_family Family
8/10
Excellent
09 Feb 2019
Verified traveler

Good

Lokasi dekat dg mall, pelayanan memuaskan, akan balik lg saat ke pontianak
Friends
10/10
Exceptional
27 Jan 2019
ABDUL
Nice hotel. Close to Ayani Mega Mall.
10/10
Exceptional
15 Nov 2018
Mark

Great Place to Stay

Great staff. I found everyone to be very helpful, friendly and enthusiastic. The location is good for access to shopping.
8/10
Excellent
02 Oct 2018
JAMIL
Quiet a distance from city Centre. High volume traffic area.
8/10
Excellent
19 Apr 2024
Verified traveler

Nice hotel in Pontianak

Hotel nya bersih dan tenang, berdekatan dgn A.Yani Mal Pontianak, namun agak jauh dari pusat kuiiner disekitar Jl.Gaah Mada..

Secara keseluruhan is oke..
Friends_and_family Family
10/10
Exceptional
07 Apr 2022
Verified traveler
Lokasi pusat kota, pusat perbelanjaan hanya berjarak 2 menit.
Business

Location & surroundings

ibis Pontianak City Center
Jl Jendral Ahmad Yani No 81 West Kalimantan, Pontianak, Indonesia

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ibis Pontianak City Center

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