Name: Travelodge By Wyndham Albuquerque East
Address: 601 Paisano St Ne, Albuquerque, 87123, US

4/10

Poor

12 Jul 2026

tany

It was an ok hotel for the price

Friends_and_family Family

4/10

Poor

10 Jul 2026

Shannon

For a non smoking hotel the place reeked of cigarettes.
Room only had 1 bath towel.
No washcloths or hand towels.
No mini fridge.
Housekeeping came by at 10am to ask what time we were leaving.
Checkout is 11am?!

Partner

4/10

Poor

28 Jun 2026

Steven

Sheets had holes, curtian was falling apart and bare amenities in room.

Self

2/10

Poor

16 Jun 2026

Ivette

The ac was too loud, the tv didn’t work and the pool wasn’t even opened.

Family_with_children

10/10

Exceptional

03 Jun 2026

David

Nice place with a wonderful staff

Family

4/10

Poor

25 May 2026

Yesenia

Nothing

Partner

2/10

Poor

24 May 2026

Tony

I was charged but never stayed there. Booked the hotel and couldnt get a hold of the property to cancel when my truck broke down outside of town.

2/10

Poor

23 May 2026

Ruthie

There was cigarette burns on everything that was cloth. The bed sheets, blankets, shower curtains and office chair. The whole room smelled like cigarettes. There was a huge crack in the ceiling from major water damage. I’m not really sure what was going to crawl out of that crack. The ONLY good thing was the air conditioning was working and cold! This place was disgusting! The guy at the front desk had the audacity to inspect the room before giving us our deposit back!

Family_with_children

2/10

Poor

18 May 2026

Heather

The room smelled musty and there were holes in the drywall in several spots. The wallpaper in the bathroom was peeling off or removed in several places. There was a group of people outside on the curb all night and into the next morning. I did not feel safe at this hotel.

Friends_and_family Friends

2/10

Poor

16 May 2026

lesslye

Not clean, no ev chargers, everything needed fixing, room smelled like cigarettes and linens had cigarette burns all around. The day we checked in there was a situation in one room and the whole hotel was surrounded by APD

Family_with_children

10/10

Exceptional

04 May 2026

Aliesker

Muy acogedor

2/10

Poor

01 May 2026

Porfirio

All the rooms are so terrible that I asked to be moved three times, and they're all in very poor condition. Expedia needs to be careful with these things because you arrive tired and want to rest, but when you find that everything isn't working, you get frustrated.

Family

2/10

Poor

28 Apr 2026

Melinda

Parking is limited. No amenities. Curtains and dior dead bolt broken. Worst of it all was dirty linen.

Friends_and_family Family

2/10

Poor

28 Apr 2026

Ann

This was the most horrific property on the planet!!
The sheets and pillow cases had so many burn holes. The drywall had holes all over the walls. Mold all over. No Lite Bulbs. The smell of the room was so horrific I have been so sick with a major sore throat since. Tried to whipe down the room and got air fresheners and candles to no avail. Windows were nailed shut so fresh air was not a possibility. Drug people and paraphernalia everywhere. Health Dept should shut this place down.

Partner

8/10

Excellent

27 Apr 2026

Jade

The room had some damage but service was good and the room was clean.

Friends_and_family Family

2/10

Poor

27 Apr 2026

Shannon

The room had holes in the walls

4/10

Poor

27 Apr 2026

Jim

This place was a dump. The pool was closed, and from what i was told, has been for a while. A very loud party in another room, a the police crash another room.

Business

2/10

Poor

26 Apr 2026

Sandra

Room small, furniture old and beatup, towels stained and thin, sheets did nit fit beds and sheets had holes. Bathroom was patched and only half painted.

Friends

2/10

Poor

12 Apr 2026

Raul

Insecure dirty the bathroom is not flush the hand sink is not working and old nasty smell really bad inside ,the sheets is dirty whit holes is really noisy people outside the room having sex in the hall way loud no security I’m not recommending this places

Partner

2/10

Poor

27 Mar 2026

Robert

This property is poorly maintained and feels like they are running out of money to service it properly. No towels soap or shampoo. Had to get from front desk. No TV remote. No internet on wifi. Smoke detector hanging from wires on ceiling. The toilet lid smashed and pooply glued together. The toilet seat had one broken hinge. The toilet flush handle had to be held in place with one hand while using it.

Pet

2/10

Poor

17 Mar 2026

David

Place is disgusting. Sheets and curtains are rags.does Whindom not inspect their properties?

Self

6/10

Pleasant

09 Mar 2026

Deanna

There were no amenities no pool no hot tub no cable no ice

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Noah

Room was clean building was jice.. beds were comfy

Family_with_children

10/10

Exceptional

12 Feb 2026

Wyatt

Nice place

2/10

Poor

21 Jan 2026

Geneva

This place was really really bad. I have stayed in travel lodges and have never had a complaint, but this place was so rundown. When you first walked in you noticed there’s no comforter on the bed. The curtains are falling down. There was dirty towels hanging on a hook behind the door in the bathroom. The TV didn’t work and when I went to check out early, they said I had to contact Expedia and never could contact you or get any kind of response so I paid for two days and didn’t even stay about 10 hours. I will never stay another travel lodge again especially if it’s locally owned. This brings bad reviews for for the main company. I will not recommend this hotel ever.

10/10

Exceptional

14 Jan 2026

CHRISTOPHER

clean room andvsheets. Shower was ok. yes easy parking.

Business Self

2/10

Poor

28 Dec 2025

Annalicia

..

Leisure Friends

2/10

Poor

27 Dec 2025

Katie

We left after walking into our room. There were holes in the walls, peeling paint, torn and stained sheets, bathroom door was taped together, the bathtub and toilet were disgusting and the area was surrounded by houseless people. I went back to the front desk and told them the condition of the room and they offered to switch our room but we opted to leave even though it was possible we wouldn’t get out money back.

2/10

Poor

22 Dec 2025

Trisha

Smell bad, room not ready and very dirty, toilet not working, no towel

2/10

Poor

05 Dec 2025

Walter

Charge way too much for what we got. The pictures speak for themselves.

10/10

Exceptional

04 Dec 2025

Paulinemariella

Very cozy a little sketchy but the workers customer service makes up for it

Business_and_leisure Self

10/10

Exceptional

03 Dec 2025

Paulinemariella

Clean room convienient staff has excellent service i love staying ar this hotel

Business_and_leisure Self

10/10

Exceptional

03 Dec 2025

Paulinemariella

The owner is the nicest man he is very acomadating customer service is awesome i would stay at this hotel again ! Bad reviews or not

10/10

Exceptional

28 Nov 2025

Paulinemariella

Awesome

10/10

Exceptional

05 Nov 2025

Ryan

Yes

Partner

2/10

Poor

21 Oct 2025

Paul

Wouldn’t recommend .

So dirty. Sheets stained, dirty. Cigarette holes in comforter in our non-smoking room. No bent in bathroom. Floorboard pulling away from wall, ceiling stained and in need of repair.

Partner

4/10

Poor

18 Oct 2025

Scott

Room was clean. Property was not maintained

Self

2/10

Poor

16 Oct 2025

Kristen

Bad area, tweakers hanging around the parking lot. Manager was having staff go clean rooms for people to check even though it was late evening. We nearly cancelled after seeing this but because it was so busy for balloon fiesta we decided to check in. Got to room, the sheets were dingy with wrinkles and cigarette burn holes, no blanket or comforter, no refrigerator even though it was supposed to have one, some of the lights didn’t work, and the toilet was dirty. Bath tub wasn’t much better and some random broken metal part was in it. Felt like we would get a disease or unintentionally come in contact with drugs staying there. Went back to the office to ask for our money back and he offered a different room. Like that would have been any better! We said no it’s gross here and we want our money back. He kept a small fee and gave us back the rest. At that point it was fine with that, I just wanted far away from that disgusting place. Literally if the choice was staying there or in your rental car, choose the car!! The devil himself couldn’t run a worse hotel.

Leisure Partner

2/10

Poor

14 Oct 2025

Daniel

Unknown

Partner

2/10

Poor

13 Oct 2025

Jesus

DON’T STAY HERE!

This place is a dump. The rooms are awful. The staff is awful. It is a nightmare. If you’re thinking you just need a place to sleep at night, this still isn’t the place. Do not stay here.

Business

6/10

Pleasant

13 Oct 2025

Sarah

Door had a crack

Leisure Partner

2/10

Poor

12 Oct 2025

David

Worst hotel I’ve ever stayed at. From rotten tuna fish in the fridge to cigar burn marks on the blankets to what looked like blood splattered on the ceiling. Extremely dirty old mattresses and room in general. Reeked cigar. Room looked like it hadn’t been cleaned in months, Absolutely filthy and disgusting.

Friends_and_family Family

2/10

Poor

12 Oct 2025

Marissa

I reserved a room for my granddaughters 21, 20 and 16. They went to Albuquerque for the balloon festival. The room was dirty and the beds had cigarette burns and stains on the sheets. Empty pool outside their room with trash all around. My granddaughters slept in the car. NOT SAFE FOR YOUNG LADIES.
Never again and I’m very disappointed.
Deborah Doss
[email protected]

Leisure Family

10/10

Exceptional

12 Oct 2025

Evelyn

You could have a better breakfast.

2/10

Poor

11 Oct 2025

Brian

Please please please do NOT go here, this place is a scam! The rooms don't look like the hotel at all and they smell of mildew or mold. I called three separate times (a week before, and twice the day before) to make sure I could do a late check-in at 7-8a and I was told that I am all good. Well, after driving 10 hours they put me as a no-show with no way to reverse that. I bought a room on the spot because I needed a place to stay and the room had furniture in weird places (a dresser in front of a door), a moldy smell, darkened spots on the walls, wallpaper tearing, and the room had no sound proofing (it sounds like you are still outside it's so loud). It was so bad I went to go ask if I could still be refunded for that room (since I walked in and out in 5 mins) and I was told that's okay and the refund would hit in an hour. It still hasn't after two days. When I called to ask about it, the manager said he'd \"look into it and call me back\" and has not called me back. The lady working overnights was very understanding and compassionate but couldn't do more. This place is overall a bad experience, please go elsewhere for your travels.

Leisure Family

2/10

Poor

11 Oct 2025

Hugo

Just unbelievable. Photos are very misleading and even purposely hide a very strange and unsafe glass door in our room that led to a decaying pool. Absolutely terrible

Leisure Partner

2/10

Poor

06 Oct 2025

Edbryan

Awful experience.

2/10

Poor

05 Oct 2025

Bruce

I wouldn’t send my worst enemy to this site. I’ve stayed in my fair share of cheap hotels, but I’ve never seen one that came close to being as disgustingly, obscenely, unclean as this one. The sheets on our bed were dirty(not stained, dirty), the lampshade had graffiti on it, and there was a blood stain on the shower curtain. Not to mention it was obvious the room hadn’t been cleaned in days. We found an open bottle of liquor under the bed, and a broken fingernail and several pieces of partially eaten candy on the floor. As we were traveling with two children under the age of three, this was not OK. We had arrived past 12 and they said they had no other rooms available. If there had been any other option other than staying there we would’ve. When I complained to the manager the next morning, pointing out all these deficiencies his response was to tell me I did it through Expedia so I’d have to take it up with them. These rooms aren’t even the equivalent of the $20 a night flophouse rooms on skid road. I’m 65 years old and I’ve never ever filed a review before. That should tell you how bad this place is.

Leisure Family_with_children

6/10

Pleasant

05 Oct 2025

Alejandra

The room reeked of smoke!

Partner

2/10

Poor

10 Sep 2025

Rafael

Terrible Place to stay

Absolutely trash, this is a crack hotel. Do not stay here. Wyndham should be ashamed to have there name associated with this place. I took the risk and stayed the night. I let my wife sleep and i stayed up all night checking on my truck thay was full of our property since we are leaving California permanently. I felt like the truck would be stolen at any moment. Then people were knoking on our door after midnight, area surrounded by the homeless. Some of them were sleeping in the stairs of the hotel. Didn't even pull the covers back. Put our sheets and used our blanket and pillows. Theres were so dirty and disgusting.

Partner

2/10

Poor

09 Aug 2025

Verified traveler

Was not what was portrayed or promised on website

You need to delist Travelodge from Hotels.com or at least the Travelodge by Wyndham in Albuquerque, New Mexico.

Friends_and_family Family

2/10

Poor

20 Jul 2025

Danielle

We did not stay at this property. Upon arrival, we were extremely uncomfortable with the environment—there were prostitutes outside the building, and the area felt unsafe.

When we checked in, we were only given one towel, and when we asked for more, we were told we'd have to wait until some were washed. This alone was unacceptable, but the condition of the room made things worse. It had an overpowering smell of must and cigarettes, and the overall cleanliness and atmosphere were far below any reasonable standard.

We left immediately. We did not feel safe and could not stay even one night. I would strongly advise others to avoid this property.

Leisure Family

2/10

Poor

28 Jun 2025

Anastacio

Bad experience

The room the we stayed it was on bad condition; it was not trash can or bags; no coffe maker; the window are in bad condition, the restroom was extremely in bad condition; it looks likw this room had a water lesk issues, there was not towels to clean your hands, it was not smoke room but it has a bad smell; there was only one paper toilet and it was almost empty. There some people was knocking the doors I believe is was a homeless person. I dont recommend this place they need to remodel the entire place. Horrible experience!!!!

Partner

2/10

Poor

20 Jun 2025

Verified traveler

It was awful. I couldn’t even stay in the room. I left and didn’t go back. Dirty, bugs, and bloody sheets

Friends_and_family Family

2/10

Poor

03 Jun 2025

Mark

It was disgusting. The bed linen was so gross I used my sleeping bag. Do not stay here ever.

Self

2/10

Poor

30 May 2025

Alex

Dirty laundry and dirty room. No breakfast as advertised.

Business

2/10

Poor

26 May 2025

Stephanie

Reserved 3 nights at this property, checked in and refused to stay after seeing the bedding. Blood stains, other stains, filthy. Ive stayed at budget hotels before but nothing can compare to this \"establishment\". Questionable individuals doi f Questionable activities outside, felt very unsafe. This appeared to be more of a budget establishment for the underserved community. My daughter and I did not feel safe, nor wanted to sleep on the provided linens. We left shortly after arriving. Hotel refused to offer refund, Hotel owned /operated under the Wyndham / Travelodge name, tried to work with manager for refund. Manager said i stayed 9 hours when I only stayed max 30/45 mins and refunded me the other 2 nights but kept 1 night. I am disputing this and requesting a full redund. Expedia/hotel all refuse to issue full refund. Instead advised i should have read the reviews. Very unsafe, very dirty. Don not recommend at all.

Leisure Family

2/10

Poor

19 May 2025

Samuel

The staff tried with remarkable odds against them to make the stay good obviously, the owners of this property do not care to keep it clean or enough staff to keep it organized. I would never recommend anyone ever staying at this property.

Business_and_leisure Partner

2/10

Poor

18 May 2025

Shaina

Tried calling every number we could find - kept getting hung up on. Had to drive completely across town, and when we got there it was filthy, dirty towels, 2 people in front of us came back out of there rooms with dirty linens and cancelled as well. We cancelled right there and then and stayed with a friend. And they still tried charging us for the reservation. I have been in contact with my bank for fraud. So disrespectful and unprofessional.

2/10

Poor

18 May 2025

Bobbi

Want my refund!!!

Leisure Family

2/10

Poor

17 May 2025

Brieanna

I didnt get to see the property because i was unable to check in due to the line being out the door and there were several people at the desk complaining that the rooms were not clean. The clerk was telling them she knew the rooms werent clean so i got tired of waiting to check in to a dirty room and left. The clerk also announced to everyone that certain rooms were no longer availabile so we were not guaranteed to get what we booked.

2/10

Poor

08 May 2025

John

Tried to cancel, got the run around and was billed within 30 min.

2/10

Poor

26 Apr 2025

John

The place is filled with troubled individuals and has a very unkempt atmosphere. There were cigarette burns on the sheets, and the overall cleanliness of the room was lacking. I would not recommend staying here unless you are in a desperate situation. Just be sure to say your prayers while you’re here. I took pictures if needed.

Business Self

2/10

Poor

24 Mar 2025

Cristen

There was nothing about this property that we enjoyed. We reserved 2 rooms through Travelocity but opted to \"Pay at the Property.\" When we arrived to our rooms, they wreaked of cigarette smoke and the bedding had numerous cigarette burns in it. The sheets on every bed were stained. Some gray, some green, and 1 appeared to have a blood stain. The hardwood floors were covered in grit and sand. In one of the bathrooms, there was a dried up, crusty sponge left in the sink. We went back to the front desk to complain, only to find another person that had been moved to 3 different rooms all with the same issues. We decided we were not staying and wanted our money back. The hotel said that Travelocity needed to refund our money. We contacted Travelocity who said because we Paid at the Property, Travelodge was in charge of the refund. We showed the front desk the charges to our bank account were from Travelodge but they denied responsibility. This place is not only disgusting but they're thieves. I will never stay at another Travelodge.

Leisure Family_with_children

2/10

Poor

21 Mar 2025

Del

Dirty room

The manger on duty was very rude
Felt like the room was dirty
The curtains would not close
The toilet would not stop running
And Manager would not come look at it
Dog barking all night from a couple doors down
It was tied outside and when new guest came it would bark owners of dog would yell at it
Would like my money back

Self

4/10

Poor

09 Mar 2025

Jacqulin

Owner showed poor customer service skills and treated us rudely. Least professional owner ive comebacross yet

Leisure Partner

2/10

Poor

28 Feb 2025

DALE

Absolutely the filthiest, most disgusting motel I have ever seen. Stained, dirty sheets. Obviously not changed from last customer. Took the fitted sheet off and there were blood stains on the mattress cover. Snot etc on the pillows. 2 dogs barking right next door despite no pet policy. Management doesn’t care at all. Sure it was cheap but Jesus come on, WASH THE SHEETS. Not fit for human habitation.

Leisure Family

2/10

Poor

27 Feb 2025

Efay

The towels were stained and the bed sheets were torn. You could hear the noise from the room next door, people using drugs outside the rooms, an area full of homeless people.

10/10

Exceptional

23 Feb 2025

torin

Nothing happened and was a good stay

4/10

Poor

27 Dec 2024

antonio

The restroom was missing tile and toilet paper was in between the tile, the water from the shower made a lot of noise, and there was no remote, the pillows were very poor quality.

Friends_and_family Family

4/10

Poor

29 Nov 2024

Jerry

The shower was broken. The floors were not swept. The sheet had cigarette burn holes in it. Two strange men knocked on my door at 4AM. Paint was peeling on the walls. No coffee maker and front office where coffee is located is locked early morning.

Business Self

2/10

Poor

21 Nov 2024

Verified traveler

ROOM NOT WORTH IT

FIRST ROOM ASSIGNED HAD NO HEATER NO TOILET PAPER, SECOND ROOM THERE WAS NO CONTROABLE HEATER SETTING ROOM WAS HOT. TOO MANY HOMELESS, AROUND OUR ROOM MAKING NOISE TOO EARLY MORNING. I DON'T RECOMMEND TOO ANYONE

Business

2/10

Poor

26 Oct 2024

Vera

The staff was RUDE! Especially the manager! Said they had an \"indoor pool\". Looks like its been out of order forever. The door from our room out to it had the locks drilled out. They advertised that they serve breakfast BUT THEY DONT! Nothing but coffee! Their linens were in TERRIBLE condition. Small thin towels and bed linens with holes burned in them. I did not even have a night stand. They said every room had a fridge and microwave but we didnt. This place was absolutely the WORST! Id just as soon sleep in my car!

Leisure Family

4/10

Poor

25 Oct 2024

Lakshmi Narayanan

I stayed there for 5 nights. The bed was not clean and the sheets were not changed anytime during my stay. The microwave in my room was no good. I asked my for non-smoking room and the room they have had some smoke smell and the manger told previous customers must have smoked and he cannot do anything about it. I will suggest this place to anyone.

Business

2/10

Poor

22 Oct 2024

Verified traveler

String to hold shower head

The handicap shower head was held up with a string tied to the bar. The only chair was broke. The wall around the sink looked like an old sink was pulled out and new sink put in without fixing the drywall. There were holes in the walls. The staff was friendly, and it was clean, but it was badly in need of repair

Self

2/10

Poor

17 Oct 2024

Jonavon

homeless people around in the area and the rooms could use some help

2/10

Poor

16 Oct 2024

Jessie

I don't understand how places like this continue to be listed as decent safe lodging. Concrete pieces missing from the steps on the stairs. Nasty dingy towels, dirty floors, cigarette Burns of the linens. I had booked the room for two nights in hopes of attending the Albuquerque international balloon Festival. We only wound up staying the one night because we were tired. Checked out the next morning and I have yet to receive my refund for the second night. Will never go back to this property ever.

2/10

Poor

16 Oct 2024

Aldo Daniel

Worst hotel I ever been

2/10

Poor

15 Oct 2024

Jamie

The absolute worst stay we have ever had. We checked in and were handed two sets of towels for a family of four and the towels were stained and had hairs on them. The area is not clean and we were surrounded by drug deals and homeless people. We walked into the room and the smell of cleaning products was so strong and yet the room was absolutely filthy. There were cockroaches and stains and cigarette burns all over the stained sheets. Beds had two small pillows each and the curtains had holes and didn’t close properly. The pool was empty and the back patio door was nasty and the patio curtain was held halfway closed with a hook safety pin. This was the absolute worst place we have ever been too and looked nothing like the photos at all. AVOID AT ALL COSTS

Leisure

2/10

Poor

14 Oct 2024

Raed

Room or. Clean at all

2/10

Poor

12 Oct 2024

Chinwendu

Don’t waste your money and health

I checked in around 7:30pm and the room wasn’t even ready. The lobby was dirty. When I finally got a room, the air conditioner was blowing hot air. The bedsheets was torn and so discolored and disgusting. The curtains are torn and not hanging properly. The toilet bowl is discolored with rust and kept flushing through the night. Health department should definitely check it out

2/10

Poor

11 Oct 2024

Jeongmin

There was no trash can in the room so it was very inconvenient, the towels were so old that the fibers came out and got all over my face and body, the reception staff was unfriendly.The bathtub was creaky, the water didn't drain well and everything was terrible.

Leisure Family

2/10

Poor

10 Oct 2024

juan

No towels, bathroom was falling apart moulding was just laying on the floor. Hole in the bathroom that was taped over and tape was coming off. Smoke detector was inside of the drawer. Curtains were old and did not close properly. Cigarette stains all over. Unable to contact anyone at the front desk and no remote for the TV. IF I Could give a mines star they deserve -10. Will not stay here again and won't recommend. We did not have a choice for another hotel (after seeing all this) wouldn't stayed the pictures were deceiving.

Leisure Family

2/10

Poor

09 Oct 2024

jannett

An inspector should go and check this hotel out,

The stay was the worst ever, the room was dirty with bed bugs, the air conditioner not working the toilet seat broken with a big crack, the shower tub feels like falling off , no remote control for the tv. We have to change 3 rooms because of all things not working, the pillow cases with yellow stain and burn cigarette sheets . I will never go back and I don’t recommended at all. The owner didn’t even care for any complain and on the website this hotel shows as temporary closed .no cleaning standards at all.

Friends_and_family Family

8/10

Excellent

08 Oct 2024

Rodel

Glad we have a place to sleep during Balloon Fiesta

2/10

Poor

08 Oct 2024

Nuruddin

STAY AWAY FROM THIS PLACE!

This property is a complete rip off. The room looked nothing like the pictures. The linens were stained, the room was dirty and major need of renovation. There was no fridge or hardly anything in the room besides the two beds, a desk, an old office chair, and a small TV. Plenty of dead and alive bugs.

After staying the first night (because I had no other option), I booked another hotel for the remaining two nights, dropped off the key, and informed the front desk I would cancel the last two nights. However I was told to call the owner the following day AND that there was a “24hr cancellation notice.” When Expedia agents tried to advocate for me the property owner denied the cancellation request.

BY FAR THE WORST EXPERIENCE I HAVE EVER HAD.

Leisure Partner

10/10

Exceptional

08 Oct 2024

Kerry

Great experience

Property owner manager very kind and informative of local attractions.
Nice to talk with him also

Partner

2/10

Poor

07 Oct 2024

Ruby

Sketchy AF!!!! If you’re not a meth head or crack head DONT STAY HERE! Extremely unsafe! Towels are not standard in the rooms. Blankets are not standard in the rooms. No refrigerator or microwave standard in the rooms. Bed bugs. Worst experience ever!
Feel bad for the staff that have no control of conditions. Wyndham should be to even offer rooms at this property.
They ARE NOT pet friendly. At booking it said pet friendly but at check in you will be charged $20 per pet per day! The even have a sign at check in saying NO PETS.
Horrible nightmare experience.

2/10

Poor

07 Oct 2024

Verified traveler

Never stayed in a worse room before. Terribly patched holes in most walls of the room, bathroom door was falling apart being held together by tape and screws, several holes in the wall of the shower patched with special tape, no trash can or tissues provided, tub would creek so bad you would think you’re going to fall through, air conditioner being held together with wire, and the toilet would take four flushes to get anything down and no it was not plugged.

Partner

2/10

Poor

07 Oct 2024

Jinlu

The worst hotel I've ever been to for real. Everything is broken, literally like everything. They don't have anything even the towels. My sincere Stay away from there.

Leisure Self

2/10

Poor

07 Oct 2024

DIANA

Horrible pillows too noisy but you get what you pay for

2/10

Poor

06 Oct 2024

Lauri

The motel advertised was not the motel we arrived to. First 2 rooms we received were unbelievably horrible. One room was ready for our stay and we arrived to find 2 beer bottles on the nightstand, and no bed sheets. Our other room was found with holes in the sheets and curtains. Mold in the toilet. After notifying the reception desk, we were issued another room and this room was more unsafe than the first. The bottom of the door was so damaged that the bottom was not flush with the door jam. We could see through the gap to the outside. Our view from our window to the inside pool was a hole in the ground that looked like a giant storage room with trash that has been abandoned for years. The 3 rooms i encountered all had holes in the walls. I thought i walked into a nightmare and it was the longest 30 minutes of my life. I could not get out of this dumpster fast enough, however i was stuck at the reception desk behind the other 20 people complaining and demanding a refund . If youre going to advertise pictures of this motel to reserve, please show the real pictures of what to expect. That way others dont go the hassle and fright that my family went through! HORRIBLE. This place should be shut down.

Leisure Family

4/10

Poor

24 Sep 2024

Matthew

Don’t spend your hard earned dollars here

I waited at checkin for 15 minutes before the manager drove up and opened the door.
I was given two cheap sorry towel to take to the room. No washcloth.
I got settled in the room and there was no remote control for the TV. I called the front desk. No answer.
The smoke alarm chirped all night. No answer from the front desk.
This was the worst motel I have stayed at in a long time.

Self

4/10

Poor

09 Sep 2024

Triva

Room was dirty. Pool was not open and not cleaned. Staff are not so friendly.
It was a quiet place. Gas station next door along with Starbucks.

Leisure Family

2/10

Poor

29 Jul 2024

Alex

Worst hotel in all of America probably

That was the scariest hotel I have stayed in in my life. Looks nothing like the photos!!!! The smoke detector was pulled out and replaced with napkins shoved into the hole, there were multiple stains on all the sheets and pillow cases, the AC was so loud, anytime anyone in the nearby rooms talked or slammed their doors, the whole building would shake. The lamps didn’t have any bulbs, there was flies everywhere, the bathroom had weird red stains (maybe hair dye or something?) and it was just absolutely awful and scary being there. Had to use our own blankets from our car because it felt so unclean being there. If I wasn’t there for just 6-7 hours to sleep on a road trip, I definitely would have gone somewhere else. For the price they charge you, this hotel is NOT worth it. Oh- and sketchy people are always loitering in the area so it feels unsafe getting out of your car just to enter the sketchy front lobby!!!! Wish I could get a refund for how terrible that experience was. Even the hotel staff was telling us how unsafe the area is and how crummy the hotel is. There is no fridge and no microwave there for the two queen bed rooms. The rooms smell funky. And there is no breakfast available at the hotel. The lack of breakfast is something I was aware of but they have images of coffee makers in the hotel description and even that wasn’t provided to us. Terrible experience and I regretted taking my family and two young daughters there.

Friends_and_family Family

2/10

Poor

09 Jul 2024

Anna

UNSAFE AND AGGRESSIVE STAFF

Falsely advertised a pool and breakfast. Cockroaches in all five rooms they showed me. Refused a refund after I found out that I door wouldn’t lock. Moved rooms to another horrible room. Bed stains, ripped sheets, bugs and debris. Children found a shredded up cigar inside of bed sheets along with hairs and stains. Upon check in the front desk agent told me the names and nationalities and races of the guests staying around me to “make me feel safe”. Then front desk had me get towels for room out of maid quarters dryer. Towels handed to me in a bundle and not enough to function in the room (no bath mat, wash clothes, only bath towels with had large yellows stains on them). Then the management came a knocked aggressively on our door at 11pm while we were sleeping and accused me of breaking into the room. They claimed they had police on the way and they did not care about any of the problems from earlier that night. We felt very unsafe after that so I did not sleep. Children were exhausted and refund was denied so we had no choice but to stay after a 10 hour drive from Dallas. Spoke to manager at front desk in the morning and he told me he didn’t care about our issues. He even raised his voice at me.

Friends_and_family Family

2/10

Poor

05 Jul 2024

Jeimy

Dirty sheets and towels. Unsafe neighborhood.

Leisure Family

2/10

Poor

17 Jun 2024

Rebekah

The property would not allow me to check in without paying for my room a second time! Customer service was terrible and Expedia has not given me a refund, either.

Business Family

2/10

Poor

16 Jun 2024

leeann

The motel is closed!!!

2/10

Poor

10 Jun 2024

Stephens

Rooms dirty.

Leisure Family