Name: Desert Sands Inn & Suites
Address: 13317 Central Avenue NE, Albuquerque, Nm, 87123, US

4/10

Poor

31 Jul 2026

B

Hotels.com has the property rated at 7.2. Seriously??? This hotel was a far cry from a good hotel. In fairness, the mattress was fantastic, but after that, there's really nothing that was even adequate. Oh, there was man who checked me out and he was very nice. But I'm really struggling to find anything positive to say about this place. A 7.2 hotel rating is not even close.

10/10

Exceptional

24 Jul 2026

Sherri

Great place to stay and it seemed cleaned and spacious!

10/10

Exceptional

18 Jul 2026

GERARDO

N/A

Partner

8/10

Excellent

14 Jul 2026

Shellie

The bed was not stable at all. Every time one of us got up to go to the restroom or something the bed moved like an uneven leg or something and it slid. Super unsafe if you have mobility issues. It was a 1 night stay for us as we were only passing through so we didn't try any amenities.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

BLENY

Me gustó limpieza lo malo es que no dan el desayuno me gustó que se pudiera dar los 60 dólares en efectivo y el siguiente día me lo devolvieran de todo lo demás todo bien gracias a Dios

Family

10/10

Exceptional

04 Jul 2026

Crystal

The rooms were clean staff can is good ( owner is bit of a stickler eventually came around) over all nice place to stay.

10/10

Exceptional

28 Jun 2026

Kyle

The front desk staff was very helpful.

Family

10/10

Exceptional

27 Jun 2026

Jacci

This was a cute, safe quiet place! Staff was friendly and I couldn’t have asked for more on my overnight stay with my pup!

Pet

10/10

Exceptional

27 Jun 2026

Ricky

It was great and I just love the carpets

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Barry

Liked the enclosed parking.

Self

8/10

Excellent

23 Jun 2026

Robert

No comment

Family

10/10

Exceptional

19 Jun 2026

John

People that give a budget hotel a low rating are just wrong.
This isn’t the Ritz Carlton so for what it is it is a five star review because it is excellently clean very comfortable and everyone was very friendly. On amenities, you have everything you need in the room and good Wi-Fi. And I felt secure on the property. They have a security guard and a gate. I would absolutely stay here again.

10/10

Exceptional

17 Jun 2026

Scott

Great place for a basic room. No frills, but clean.

8/10

Excellent

16 Jun 2026

Beth

it was a clean place to get a night sleep when traveling cheaply.

Self

10/10

Exceptional

14 Jun 2026

Craig

No tv remote but staff provided one without too much hassle. Secure parking but a little inconvenient due to having one way driving flow.

10/10

Exceptional

08 Jun 2026

Herbert

Good location with fast food withing walking distance. Property is kept up nicely, much better than the vast majority of hotels in this price range. Room was clean and everything orderly on site. Close to Interstate but not too noisy. Desk is operated 24/7.

Partner

8/10

Excellent

04 Jun 2026

Michael

Staff was helpful.

Family

2/10

Poor

30 May 2026

Noelle

Check in was a breeze. Room smelled and looked clean until a couple hours of being in the room in the dark and I noticed something crawling next to me! I lay on top of the covers for this reason and it saved me from being eaten alive. I sat up switched on the light, grabbed my Google tool identify it. Sure enough it's a bed bug. In less than 10 minutes we packed our things back into the car and checked out. As I checked out, I brought the fully grown bed bug alive in the bottom of a clear plastic cup to the person on duty. He realized it was still alive and kept it to put on his managers desk. I have received a full refund. STAY AT YOUR OWN RISK. Strongly recommended against.

Family

10/10

Exceptional

29 May 2026

Ryan

The pet area was a bit icky.

Family

8/10

Excellent

28 May 2026

phongsavath

No complaints 👌

Self

8/10

Excellent

18 May 2026

Albert

Great

8/10

Excellent

18 May 2026

Alex

Perfect place to make a night stop while traveling, plus it has gated parking.

Partner

10/10

Exceptional

09 May 2026

William

It was clean safe and a good choice. Play at the front desk was super friendly with a great smile and very helpful.

Self

8/10

Excellent

02 May 2026

Margit

Clean

10/10

Exceptional

30 Apr 2026

Larry

I have no complaints about the property or the room. My biggest concern is always bedbugs but thankfully the bed was free as I assume the whole room is. I will return if the opportunity presents itself to me.

Self

8/10

Excellent

30 Apr 2026

Isaac

The staff were extremely helpful and accommodating.

Friends

6/10

Pleasant

27 Apr 2026

Beverly

So the beds are on a sheet metal base which sounds like the drums of your ansestors awakening every time you move a muscle. That coupled with the fact I think they used box springs instead of mattresses. They felt like cardboard pallets to sleep on. My neice moved to the floor and.i seriously considered sleeping in the car for the night. Oh and if you like hearing the fridge make a constant growl that almost sounds like Darth Vader sleeping next to you, than this is for sure the room for you.

Family_with_children

10/10

Exceptional

26 Apr 2026

Albert

Clean

Family

4/10

Poor

26 Apr 2026

Vetrivelan

Room was smelling like cigarettes. AC was also smelling. Parking seemed safe. Had nice Mountain View.

Self

10/10

Exceptional

20 Apr 2026

Marriya

The onsite armed and knowledgeable security officer was a sure comfort along with the gated parking and noticeable cameras were a well enjoyed safety feature. It was a more comfortable area than any place I’ve stayed before

Self

8/10

Excellent

14 Apr 2026

Rusty

This was an ideal place at an ideal price for a quick stop to sleep for a single male traveler.

Self

8/10

Excellent

10 Apr 2026

Friedemann

Good

10/10

Exceptional

09 Apr 2026

April

The neighborhood that it is in is kind of sketchy. But the staff is amazing, the rooms are clean, and it felt secure due to the fencing around it. The price is amazing. I would definitely stay again.

Self

2/10

Poor

18 Mar 2026

Alma

The room smelled like someone just had smoked before we got there. They should also be careful with who they rent their rooms to.

Family_with_children

10/10

Exceptional

08 Mar 2026

Rochelle Kit

We needed an inexpensive place to stay in ABQ and found this gem. It's right off the interstate; easy to find.

If you need a no frills, place to sleep, this us it. Beds were comfy, separate tub/toilet room from sink area which makes it easy for 2 ppl to get ready. Large tv (larger than some more expensive hotels have), microwave, a large mini fridge. Room was clean.

Gal at front desk at check-in was helping someone else so mgr/owner came out of office to help. Both were pleasant.

Hotel offered coffee in It's lobby, no breakfast. Not ahuge deal, we just went elsewhere to eat. There is a McDonald's next door and a Starbucks and Smith's grocery store kitty corner from hotel. Lots of other food options nearby.

If you want a clean place to stay while in ABQ, I'd highly recommend this property.

Family

10/10

Exceptional

07 Mar 2026

Kathryn

Amazing front desk staff! Very kind and helpful! ☺️ clean rooms and clean bedding a good place to lay your head for a night.

Family_with_children

8/10

Excellent

14 Feb 2026

Dennis

Clean room. Not completely updated but ok

Business_and_leisure Pet

8/10

Excellent

01 Feb 2026

Mikel

Bed sping was noisy.

Leisure Partner

4/10

Poor

22 Jan 2026

Deborah

Staff was great and the room was ok, a bit worn but fairly clean.

Business

6/10

Pleasant

19 Jan 2026

Guy

Staff were friendly and the room was clean. Nice little

10/10

Exceptional

04 Jan 2026

Vernon

Clean, friendly staff

Leisure Self

4/10

Poor

02 Jan 2026

Elizabeth

Our room didn't have hot water, and it took about 24 hours before we were moved to a different room. The bed frames have metal panels that clank when you roll over. The hotel allows dogs, but there's nowhere for them to go potty- just an enclosed parking lot. The rooms are not well equipped, even for a basic motel. Overall, not somewhere I would want to stay again.

Leisure Pet

10/10

Exceptional

31 Dec 2025

Richard

Clean room pleasant staff

10/10

Exceptional

27 Dec 2025

Ray

Room seemed clean but saw a roach..

Leisure Partner

6/10

Pleasant

27 Dec 2025

Jim

Check-in was nice and helpful. However the computer was slow and seemed confusing. Took about 15-20 minutes to check us in.
The room was big and bright. Bathroom door would not close. Bed was too tall.

Partner

10/10

Exceptional

22 Dec 2025

Amanda

The room was clean. Parking was easy and secure. The location was great for on and off the interstate.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Holly

Front clerks were very helpful and nice. Motel was clean and very secure. Love the dog potty area. It was clean and fenced in. I will definitely stay here again. Thank you

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

David

Very clean.....close to highway.

Partner

10/10

Exceptional

24 Nov 2025

Jeffrey

Very clean and comfortable, lady at the front office was great. I’d stay again.

Partner

10/10

Exceptional

24 Nov 2025

Judith

My room was spotless and the staff were welcoming and helpful.

6/10

Pleasant

02 Nov 2025

Chris

It was great for a night.

Business_and_leisure Partner

10/10

Exceptional

31 Oct 2025

Danny

Nice staff and great room by the interstate. Wasn’t too far from the Balloon Fiesta,

Partner

10/10

Exceptional

27 Oct 2025

Angie

Our family rented three rooms. The rooms were clean, the staff were very helpful, the location was amazing, and plenty of food selections around to accommodate everyone.

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

Christina

The room and hotel were exceptionally clean! The staff were helpful and kind. I would stay again.

10/10

Exceptional

14 Oct 2025

John

Safe parking

Leisure Partner

6/10

Pleasant

13 Oct 2025

Daniel

Room was clean, but smelled musty. TV needs internet services. Gates should require a code, or what’s the purpose?

Leisure

8/10

Excellent

12 Oct 2025

keith

The room was very clean and staff was very nice. I was a little concerned about the gate to park since we were there for the balloon festival and would be coming and going at odd hours. However, we never had any problems and it made me feel secure. I would stay there again.

Leisure Family

8/10

Excellent

11 Oct 2025

Jodie

The property was a nice quick stop but would like an area for pets.

Leisure Pet

8/10

Excellent

10 Oct 2025

Joesph

This was a wonderful place to stay. Quiet, clean and very nice people. Rates were good. Definitely the place to stay if you want to hop right back onto I 40. Gas and food all right there.

6/10

Pleasant

10 Oct 2025

Whitney

Kind of a dingy place but it works.

6/10

Pleasant

10 Oct 2025

Alan

Very noisy night with all the hot cars and cycles. Otherwise just fine.

10/10

Exceptional

09 Oct 2025

ma

Staff very helpful.

Leisure

6/10

Pleasant

08 Oct 2025

Holly

Room wasn’t ready for an hour after check in .
They gave us 3 towels for a 2 day stay .
Ran out of toilet paper .
The cleaning products they used was such a strong smell we could hardly sit in the room .
All the outside garbages were stuffed to the brim .

Leisure Family

10/10

Exceptional

04 Oct 2025

Nina J

Friendly staff, nice large room, clean, has a very large refrigerator and a has a microwave.

Leisure Family

8/10

Excellent

04 Oct 2025

Greg

I really appreciate the secure parking lot. Good house keeping to, except no tissues for the dispenser. Very friendly staff. I left before the grab and go breakfast so can't comment. It looks like a lot has been refreshed recently and so far it's still looking fresh. I'll never understand why the caulking in these bathrooms is so bad.

Business Self

10/10

Exceptional

02 Oct 2025

Douglas

Staff was great on check in. Little weird doing the laundry having to get the key and return it after every time you go thru the door. But laundry worked great, needed the extra steps i guess.

Leisure Partner

2/10

Poor

05 Aug 2025

Verified traveler

Roach Infestation

This hotel room was full of roaches. I will never book again

Business

10/10

Exceptional

15 Jul 2025

kevin

This property is clean, well maintained, and very close to the ocean. There are many dining options within walking distance. We would definitely stay here again.

Leisure Friends

10/10

Exceptional

12 Jul 2025

Nancy

Overnight

Clean room. Comfortable beds. Close to freeway but surprisingly quiet. One complaint was no in room coffee. There was in lobby. Had a fridge which I used and microwave. I would stay again

Partner

10/10

Exceptional

29 Jun 2025

Andrea

The room wasn't very clean and the air conditioner didn't work as well either
But it was ok for one night I guess

Business Family

10/10

Exceptional

25 Jun 2025

Ronny

very clean

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Andrea

It was extremely excellent

It was very good we really appreciate and enjoyed the visit on staying in this hotel.

Partner

6/10

Pleasant

18 Jun 2025

Daniel

The morning clerk and evening clerk were friendly and helpful. The price was not too bad for just needing a place to sleep for one night. The property definitely needs some upgrades, but by the show of the new floor in the room, they are slowly working on it. The room wasn’t nasty, but more detail could’ve been made to make it cleaner.

Self

6/10

Pleasant

18 Jun 2025

George

The external of the inn was clean, however the rooms lacked detailed cleaning- I photographed a roach and dry blood on the door handle. The bedding was recycled and felt itchy. The sheets and pillow cases were changed on request. Otherwise, unremarkable and quiet.

Business_and_leisure Self

10/10

Exceptional

05 Jun 2025

Bill

Staff was great! Room was clean and bed comfortable. Area seemed good, Sprouts across the street and Chinese restaurant.No hair dryer in room only negative. Secure parking was awesome.

8/10

Excellent

27 May 2025

Arline

Just a place to sleep. Didn't have time to enjoy your facility

Friends_and_family Family

10/10

Exceptional

25 May 2025

Ricardo

Great customer service, very clean, big rooms and beds. Enclosed property with closed gate.

Leisure Family

4/10

Poor

17 May 2025

Philip J

There room didn’t have a blanket and two hand towels is not what I want when I shower. Not good. I would not stay here again. The staff was fine, but the place isn’t.

Business

8/10

Excellent

07 May 2025

Mitchell

Beds and blankets were clean and comfortable. Hotel is older which is ok, but bathroom ceiling mold was coming through the paint. Otherwise it was pretty clean. Towels were clean, but well used. Overall for the price it was fine. Im glad the beds were comfy and the woman who checked us in was super nice and helped us find dinner across the street. The neighbors were very loud during the night which was unfortunate but not a fault of the hotel itself.

Business Friends

10/10

Exceptional

26 Apr 2025

Senzaga

My first choice!

Amazing as always. The first place I head to when I get to Albuquerque. It's Quiet, clean, gated, patroled, has laundry facilities, great parking and is centrally located near the freeway for easy access to anywhere you want to go. The staff is polite, friendly and professional. The rooms have strong wi-fi signal with big flat screen TV's. I bring a HDMI cord and my PS4 to Stream movies when I get off work.There are many places to stay in the city but few that remember your name when you return. It's become a second home.

Business

8/10

Excellent

19 Apr 2025

Jaswinder

It’s OK

8/10

Excellent

17 Apr 2025

Martha

Worth the low price and comfortable.

Leisure

8/10

Excellent

04 Apr 2025

Avery

Price woth the Quailty

Pricing was great and quailty was well worth it. Quiet rooms with chill customers. Felt safe the entire time and found the quality of the room to be quiet enjoyable. My girlfiend didnt like the bed but i loved it. Needed to stay here while securing a new apartment and would gladly stay here again just to relax.

Partner

10/10

Exceptional

26 Mar 2025

dave

The staff here is incredible polite, and friendly. One particular lady named Angie. She goes above and beyond to make your stay as nice as possible. This lady should get a raise. I have gout and my foot was in unbearable pain when we checked in. She was going to switch our upstairs room to one downstairs because I was in terrible pain. To me that was definitely above and beyond. Thank you miss Angie!!!!

Business_and_leisure Partner

10/10

Exceptional

24 Mar 2025

David

The staff was very friendly and accommodating especially a lady with a lot of rings but I forgot her name

Leisure

10/10

Exceptional

04 Mar 2025

Erik

Clean, comfortable hotel. Friendly desk staff.

Self

10/10

Exceptional

04 Mar 2025

April

Property perfect location and view of the mountains.

10/10

Exceptional

26 Feb 2025

Johnathan

everything was nice and great but the side gates being locked and making us go around doesny make sense...

Leisure Self

10/10

Exceptional

26 Feb 2025

Johnathan

I liked everything but didnt like the locked gates...

Leisure Self

4/10

Poor

18 Feb 2025

Michael

Two stars.

Pet

6/10

Pleasant

06 Jan 2025

Marilyn J

The check-in took awhile. The room was ok but the bed was uncomfortable. The TV had a terrible picture so you couldn't watch it. My partner felt it wasn't real safe.
You could smell that someone had smoked pot inside and outside of room.

Leisure Partner

4/10

Poor

04 Jan 2025

Verified traveler

Not recommended

Very bad area.

Partner

8/10

Excellent

28 Dec 2024

David

Decent place to stay. Not expecting much. Just needed a place to sleep while traveling.

Partner

2/10

Poor

27 Dec 2024

Aaron

It sucks.

Treat you like a criminal. Check the room before you check out to make sure you have not stolen anything. Have to sign a waiver you will have no guests. Have a gate to enter/exit. It's a prison. Not a hotel.

2/10

Poor

30 Nov 2024

William

Blind Sided

I booked my trip with my Hotel.com card i won with NM Lottery 2nd chance promotions. The Clerk a female was very nice but as i noticed the owner there seemed as he wasnt helpful to resolve a small issue i boticed he had peoples skills or he wouldve gave us some kind solution. He was more quick to say bo refunds here.
My card was billed 61.00 but they wanted a 100 deposit. Before i areived i had a black plastic bag. I xhooSed to leave it outside the door of office after trying to comebup with solutions i stepped outside and boticed my bag was gone a security guy came in office i let him know that my ztuff was missing when i went to let him know he seemed to ignore me but the 2nd time i said somebody stoled my belongings he had had enough of me coming to window to acknowledge i had been robbed i got upset went to get my room at econolodge after not feeling accepted i got my room at econo only because the security office desided to run after me. He also told me to stay off property so i neve stayd ther ans was not allowed to get my deposit back.
People adont care how much you know til they know how much you care. They do not care about you here Instead of them helping me the cutomer they were being entertained by a guy and his son with a bag of stolen goodssuch as Hygene Lotions all up on the counter they must of had 50 different items I left to go get the 35.00 i was short on deposit.I tried to enter bank but door was locked thats when the security came runnig after me th

Self

8/10

Excellent

18 Nov 2024

Rebecca

Very clean and comfortable for the price. Will keep it in my favorites for my trips home.. thank you

8/10

Excellent

17 Nov 2024

Amanda

I didn’t like how my key didn’t work and had issues opening my room, but i was transferred to another room that was better. The staff was very nice and helpful

Leisure Friends

10/10

Exceptional

02 Nov 2024

Senzaga

Quiet, peaceful, comfortable.

Business

10/10

Exceptional

21 Oct 2024

Ronald

Good for the price no frills but had a refrig

Hotel was a good budget motel with refrigerator gated. Ok for a trip on a budget

Friends_and_family Family

2/10

Poor

19 Oct 2024

Gilberto

I had made reservations due to their site stated i had until sep 29 to cancel . They did not refund my cancelation due to the balloon fest was happening and they keeped my funds.