Name: Courtyard Erie Ambassador Conference Center
Address: 7792 Peach St., Erie, 16509, US

10/10

Exceptional

21 Jul 2026

William

Great price

Partner

10/10

Exceptional

19 Jul 2026

Jacqueline

Went for July 4 week and they were very accommodating, and friendly. the place was clean and wonderful.

Friends_and_family Family

4/10

Poor

16 Jul 2026

Anselm

Very dated hotel. Rooms were old. Shower was dirty. The place has gone down considerably in the past 5 years.

10/10

Exceptional

15 Jul 2026

Vaughn

Clean room. Friendly staff!

Partner

6/10

Pleasant

14 Jul 2026

Cardel

I believe for the Marriott name this hotel needs an upgrade. The pillows are awful, the bathroom, rugs, and furniture is dated. The linen also needs an upgrade. For family it will work for a quick overnight. The bistro was excellent and the staff very caring & professional. I was just disappointed in our short family time here. 😞

Partner

8/10

Excellent

13 Jul 2026

Heidi

This is a decent hotel, especially if you’re looking to go to Splash Lagoon since it’s close by.

Partner

6/10

Pleasant

12 Jul 2026

Kim

Property was ok, bed was comfy .

Partner

6/10

Pleasant

11 Jul 2026

Neil

Room was relatively clean, however the bathroom smelled of mildew and there was what appeared to be black mold on the upper wall.
In general the property is looking tired and I remember when it opened, it was exceptional.

10/10

Exceptional

11 Jul 2026

yongqian

Great.

10/10

Exceptional

08 Jul 2026

Jen

Super friendly staff. The third party booking site I used did not book me an adjoining rooms as requested, but the hotel staff was extremely helpful and switching this for me. Once I arrived, even though this took a little effort. The rooms were very clean, had great amenities, and worked well for our family with a teenager. The absolutely only issue was that the ice machine in our floor was broken, but there was one on every other floor. Great hotel stay!

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Kevin

The staff were attentive and pleasant throughout the stay. Hotel is located off a main road close to several food spots and activities. There's an Aldi and Burger King in walking distance. Right by the interstate so easy commute to the bayside restaurants and lake about 25 minute drive. The pool hot tub and sauna were great not overly crowded and remained open fairly late to enjoy a late night swim or relaxation from the long days. Hotel rooms seems a bit outdated but in good shape. It's smaller than what it seems on the outside. Breakfast coupons added to the stay were worth it food was fairly good for a small bistro. The stay was well worth the price paid.

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Stacy

The bathroom light flickered and there were water stains on some lampshades. It served its purpose for staying one night but wasn’t the best. Front desk staff was very friendly.

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Jaihkob

Didn't like the couch in the room, and the shower was small, but room was very clean and lady at front counter was very nice and helpful.

Partner

6/10

Pleasant

07 Jul 2026

Wade

Average.

Family

8/10

Excellent

07 Jul 2026

Martin

Nothing special but clean and comfortable

8/10

Excellent

05 Jul 2026

Vandana

Great experience overall

Friends

10/10

Exceptional

05 Jul 2026

Dominique

Will book this hotel again in the future.

Family_with_children

10/10

Exceptional

04 Jul 2026

Kendall

Clean room, great staff. It was quiet and relaxing had no complaints

Partner

6/10

Pleasant

02 Jul 2026

Scott

There was no bottled water supplied unless you went down to front desk. Only one coffee cup in the room discovered in the morning. No safe in room.

Partner

10/10

Exceptional

01 Jul 2026

Mason

Very clean and spacious rooms! The AC was amazing!

Partner

10/10

Exceptional

01 Jul 2026

Mark

Location was perfect after driving all day. Hotel was clean and near many other area attractions. Would stay again on our next trip north.

Friends_and_family Friends

10/10

Exceptional

01 Jul 2026

Angelica

Good hotel for families

4/10

Poor

01 Jul 2026

DANIELA

Outdated hotel. Had a king size with only one side table. TV remote was pretty much unusable. Jet tub near the bed. Could not open the curtains. View was to the glass ceiling of a conference room. Room description was king size but the bed felt like a queen. Tag on sheets said queen.

Family_with_children

8/10

Excellent

26 Jun 2026

Jane

Great location off I90! Lots of space in lobby to gather with friends and family. Loved the big screen in lobby where we could watch FIFA games. Felt our room was dark so it needed better or more lighting.

Partner

4/10

Poor

26 Jun 2026

Gregory

TV was broken and the maintenance man said we could have a new room. The front desk said no. We won't be back.

10/10

Exceptional

24 Jun 2026

Valerie

Room was nice and quiet - no banging doors which was great. Fitness center was closed during our visit but they had arrangements with the neighbor hotel - very convenient. I think the hotel wasn't as booked as usual as we requested a balcony and got it. Very positive experience.

Family_with_children

2/10

Poor

21 Jun 2026

JAYMIN

Very filthy property.

Family_with_children

10/10

Exceptional

21 Jun 2026

ANN

Very nice Staff and rooms. Comfortable beds and pillows. Overall a great hotel.

Self

8/10

Excellent

19 Jun 2026

Carol

Room was just OK. Stayed at better Marriotts.

Self

6/10

Pleasant

16 Jun 2026

michael

The place was ok. but it was being remolded. the staff was helpful for a time and then they were dense and stone faced.
issues with my reservation were more than they wanted to deal with. I ended up changing hotels because of this cluster F

Self

10/10

Exceptional

15 Jun 2026

Jonathan

The bed was the highlight of the trip; VERY comfy; Pool and hot tub was fun as well; Definitely in the center of things in Erie w/ easy and quick access to other locations

Self

10/10

Exceptional

15 Jun 2026

Dana

Staff was very friendly. Rooms were clean.
My only annoyance was we paid a head for breakfast for myself and my child- $18 each. He was able to order a kids meal which was French toast, eggs or cereal. I was able to order off the menu. All items were cheaper off the menu. Our meals included a drink, so I guess our bottled milk and juice were over $6.
Food was good just order off the menu not pay ahead!
This hotel had a great pool area!

Family_with_children

8/10

Excellent

14 Jun 2026

Meredith

Front desk staff was very warm, supportive, and solutions-oriented. It was especially nice to have sliding glass and screen doors to an outside porch, which I used every day. It was inconvenient to have to walk through the hotel to the Hilton to use the fitness area, though I was grateful for the backup option while maintenance happened on the Marriott fitness room. I plan to return here.

Self

8/10

Excellent

13 Jun 2026

Mary

It is a nice hotel. Good location, nice and clean. The air conditioning unit was very noisy otherwise I would give the place 5 stars.

Self

10/10

Exceptional

13 Jun 2026

Kathleen

The water in the shower didn’t get warm enough to take a shower - I informed the front desk

Partner

10/10

Exceptional

12 Jun 2026

Kelly

It was a very nice, comfortable room.

Business

8/10

Excellent

11 Jun 2026

Carolyn

Close to shopping, restaurants, and site seeing. My granddaughter loved the pool. Room and bathroom were clean. Air conditioner very cold-loved it! Staff were friendly and helpful. Not to be super picky but my family was pointing out long black hairs sticking out of the towels and I wasn’t crazy about the stains on the white comforters.

Family_with_children

10/10

Exceptional

11 Jun 2026

Melanie

The staff was great! They even brought the kids goody bags when we said we were there to celebrate their birthdays.

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Anna

Another strange stay in Erie, we struck out this trip! Although the room was clean, our in room soaking tub filled slower than ever. We ended up not using it. We headed to pool area, the sauna would not heat, the hot tub was cold and the pool was hot. The cafe was never open not even in the morning. The hotel is under renovation. There’s been some use in the place, dirty elevators. Overall our stay was restful, all of the things we wanted to utilize to truly unwind didn’t work.

Partner

8/10

Excellent

08 Jun 2026

Paul

I don't like the owner--Scott--he will rip you off every chance he gets. We bought 2 chardonnays in the Hilton connected bar area and was charged $12 each and this was basic wine that costs $8 a bottle at the store. Otherwise, the staff was good. The hotel is in need of repair, and they are working on that. The room price was reasonable.

Partner

10/10

Exceptional

07 Jun 2026

Sandra

Rooms were very clean and spacious. The staff was helpful and although the pool and fitness room were under construction, guests were able to use the sister hotel's amenities. The hotel was attached and a short walk away.

Family

6/10

Pleasant

06 Jun 2026

Benjamin

Bathroom was dirty at check in, soiled carpets, stained wallpaper, needs paint in room, wallpaper peeled in bathroom, reception was condescending and discourteous

Family

10/10

Exceptional

02 Jun 2026

Bruna

The front desk girl was excellent,very kind and helpful!

Partner

8/10

Excellent

02 Jun 2026

Katherine

Balcony floor paint was peeling and looked very run down. Tiles in bathroom floor (not the tub but the actual floor) were loose and broken. Ceilings have extensive water damage in the room. Walls in bathroom were stained from water damage. No full-body mirror in the room but I know other rooms do have this, so they are not consistent with updates. Unit was clean and staff were kind though.

Family

10/10

Exceptional

31 May 2026

Roxann

I had a beautiful room on the 6th floor. It was clean and the air-conditioning worked wonderful.

Self

4/10

Poor

31 May 2026

Alisha

The website did not say that they were under construction. This is not a Marriott style hotel and the staff were rude. The soap was not refilled in the bathroom and when I called the desk at 11:30 pm, I waited 10 minutes on hold and was told that I would have to wait for someone to find bodywash. I offered to come to the desk to make it easier and was informed they did not know where it was located. Additionally, the bed was rock hard. The fitness center was closed, the bar was closed, the restaurant was closed. The amount of money paid for a Marriott hotel was not appropriate for what was provided.

Partner

8/10

Excellent

30 May 2026

Phil

Maybe just a pet peeve but I think coffee should be available on site by 6 am. Complimentary or paid. Walking to the \"sister hotel\" next door (not terribly close) not a great option.

Partner

6/10

Pleasant

30 May 2026

Abigail

The bed was comfortable and night time staff were nice. The hotel is under renovation and this was not made clear prior to booking. Amenities were not available as described, and the price did not reflect this.

Partner

4/10

Poor

30 May 2026

Anitra

Room was clean, staff wonderful, shops nearby

Self

6/10

Pleasant

29 May 2026

Yangkai

Pillowcase was not clean

6/10

Pleasant

27 May 2026

Phina

Won’t be staying next time

4/10

Poor

26 May 2026

Andrew

As a Marriott Bonvoy member, this was one of the worst hotel experiences I’ve had.

The night before checkout, I called the front desk and specifically asked for a one-hour late checkout extension until noon. The receptionist told me it would be fine and said to just call in the morning to confirm with housekeeping. The next morning, I called as instructed and was abruptly told no extension would be granted. Completely inconsistent communication between staff.

The bigger issue was the condition of the hotel itself. The power went out THREE separate times during my stay, and there was apparently no backup generator. Every outage left the room without lights, air conditioning, TV, or a working refrigerator. The staff acted like this was normal and showed little concern or urgency.

To make matters worse, I extended my stay by an extra night. The front desk called me downstairs to renew my room keys, but failed to mention I needed to bring a credit card for the incidental hold, despite the room already being prepaid online. My credit card was locked inside the room because my keys no longer worked. Shockingly, the hotel did not even have a master key available to let me back into my room. I was only able to resolve the situation because I happened to have my phone with me and could use a digital card payment.

Overall, the staff was disorganized, unhelpful, and indifferent throughout the entire stay. This experience fell far below Marriott standards.

Self

10/10

Exceptional

24 May 2026

William

The room was clean. The staff was very helpful and respectful

Partner

10/10

Exceptional

24 May 2026

Amy

The staff was so helpful, there’s Starbucks coffee in the lobby, the pool area is clean and has a sauna, hot tub and kid pool. There are a ton of restaurants within walking distance.

Family_with_children

8/10

Excellent

20 May 2026

Carol

Great bed great pool staff very friendly and helpful. Quiet. We were right beside the ice machine as we wanted to be near the elevator and we never once heard the ice being dispensed. The curved sofa was great as my spouse is unable to sleep flat. There was extra sheets etc which we used to cover the sofa. The room was very large liked the extra space. The hotel is being remodeled and the heating system does need some help as it is a little distracting at night all in all in spite of construction it was still a pleasant stay. We were in Erie for several days of Drs appt and it happened to be our 60th wedding anniversary and the cute little gal at checkin wanted to send up a bottle of vine but we declined so at our doorstep was 2 bottles of water and 2 candybars and a sweet little handwritten anniversary note. We will definitely stay here again if we need to .thx

Partner

6/10

Pleasant

17 May 2026

Brian

They are in the mist of updating their look, so it wasn't the cleanest, and it also to me, made the facilities age really stand out. Room was clean and nice, a little big for my taste, especially with the lack of places to lay your stuff out. Plus the rooms for my need a few more lamps or something to get more light in the room, especially when entering the room.

Self

10/10

Exceptional

17 May 2026

Alicia

Everything was great room really clean

10/10

Exceptional

17 May 2026

Brettina

Clean very friendly staff

8/10

Excellent

15 May 2026

Pierre

Great location. Very helpful

6/10

Pleasant

09 May 2026

daniel

At check in, the front desk person thought it would by okay to carry on a conversation with another person while checking me in. That doubled the time to complete the check in. Off to an annoying start.

Presently this location is undergoing renovation. So that impacts the \"look\" and useability of the lobby and the Bistro area. And there were confusing/contradicting signs on when the Bistro opened and closed.

The room itself was too dark - just a lot of very low-watt lightbulbs.

The toilet had a problem and the first attempt to fix it failed. Had to call the front desk again. The second attempt, later in the evening, got the job done, thankfully, but flooded the bathroom in the process. The maintenance guy on the second visit had to rework the anti-syphon tubing. He was most gracious, knew what had to be done, and stuck to it. So kudos to him.

Friends_and_family Friends

8/10

Excellent

09 May 2026

Jewel

There was leak in the bathroom from above

4/10

Poor

08 May 2026

Peter

The room was old and in questionable condition. The drapes did not open or close. There was no clock in the room and the front desk refused to supply one. There was an empty section of the room without a desk and seemingly served no purpose.

Partner

8/10

Excellent

04 May 2026

JENNIFER

Clean, quiet and friendly staff.

6/10

Pleasant

29 Apr 2026

James

It wasn't the best but it wasn't the worst. It was under renovations so it wasn't the best kept when you walked into the hotel. Our room was a little dusty, and the shower wasn't all that clean at least to me. Everything else was fine. Sheets and towels all seem to be clean.

Partner

10/10

Exceptional

28 Apr 2026

Angela

Had a jacuzzi tub, clean and worked great.

8/10

Excellent

26 Apr 2026

Bibi

Room was spacious and clean. The front desk stuff was not friendly.

Family

10/10

Exceptional

26 Apr 2026

Cindy Maire

Everything was under construction in the main lobby, couldn't use the pool, but was thrilled when I could go to the Hilton to swim. Very helpful staff!!

Self

6/10

Pleasant

19 Apr 2026

Jessica

We needed a rollaway bed for our youngest. It was filthy, stained and ripped with springs poking through. One of the beds had dirt and crumbs in it. Looked like it wasn't re-made after the last guest. Ants in the bathroom.

Family_with_children

8/10

Excellent

30 Mar 2026

Dolores

Clean room. Bathroom a bit cramped.
Comfortable bed. Quiet.

Partner

6/10

Pleasant

30 Mar 2026

Joslyn

Pool was closed down for maintenance, the bar did not seem open. Breakfast opened at 7, so could not take opportunity to try in the morning before baseball games. Our room with the kids happened to be right above th ballroom that had a party booked that night, luckily the music did stop by 10pm. Was hopeful for more from Marriott

Family_with_children

10/10

Exceptional

20 Mar 2026

Lynn

Very pleased with room

Partner

10/10

Exceptional

15 Mar 2026

Brenden

Great everything

8/10

Excellent

12 Mar 2026

Wendy

Clean, nice staff, could've used an included breakfast.

10/10

Exceptional

16 Feb 2026

Heather

Very nice

Partner

8/10

Excellent

30 Jan 2026

Ralhston

YES

2/10

Poor

25 Jan 2026

Mistie

The room was extremely outdate the heat wasnt working correctly the hot water in the shower wasnt working it would go hot cold hot cold. The tissues were wet insode the box. The sauna didnt work the elevator was actually duck taped together on the sode rails. I cant believe namarriott put there name on this hole in the wall

2/10

Poor

23 Jan 2026

RYAN

I was sick and could not make it to the hotel, called the hotel they said they understand but needed to call Expedia for the refund and your company said there was nothing u could do even thought I bought cancel insurance! Not happy at all 300$ down the drain, was not my fault I got sick and could not go! No customer service or compassion from your company! Will think twice about booking with your company again.

10/10

Exceptional

20 Jan 2026

tarisai

Had a very pleasant stay. Staff is very friendly

Business_and_leisure Family

10/10

Exceptional

05 Jan 2026

Robert

Clean rooms and great service

Leisure Family

2/10

Poor

04 Jan 2026

Michelle

We had the worst stay ever! The sheets were dirty we asked the housekeeper to change them there was make up on the pillows……she handed them to us Ridley and thought we were going to change them! The hot tub was not working no signs or nothing posted. We told the front desk and the girl shrugged her shoulders…..,we went into the sauna to get warm after our experience with the hot tub to find duty toe nails all over! Make sure if you stay in Eire don’t not stay here!!! Much better at the Marriott bayfront. We moved our stay to there from now on! Unfortunately they don’t care about thier guests! We had 4 rooms and none of us will be returning!

10/10

Exceptional

29 Dec 2025

Carmen E Tejeda

The room was cold

10/10

Exceptional

19 Dec 2025

Noah

Staff was amazing.

10/10

Exceptional

30 Nov 2025

Rob

Staff was extremely polite during check in and check out. Attention to detail for giving areas to explore in the area.

Leisure Family

10/10

Exceptional

17 Nov 2025

Cheryl

Yes

Leisure Partner

10/10

Exceptional

09 Nov 2025

Sonya

Staff was great. Room was clean.

Leisure Family

6/10

Pleasant

09 Nov 2025

Pramodh

Ac/Heater making loud noise not able to sleep because of the loud noise came from the AC/Heater until.

Family

8/10

Excellent

07 Nov 2025

Scott

Easy check in with upgrade

Self

4/10

Poor

02 Nov 2025

Holly

Room was veryclean but we had to pay for breakfast!

6/10

Pleasant

31 Oct 2025

Janet

It was just okay.

8/10

Excellent

30 Oct 2025

Dan

Heater worked well

Business Partner

8/10

Excellent

30 Oct 2025

Janet

The room was very clean & comfortable. Loved the firm bed.

Unfortunately, only a 4-star rating due to no free breakfast. If I'd realized this before booking the reservation, I would not have done so, I will avoid Marriott properties in the future for this reason.

Partner

2/10

Poor

19 Oct 2025

Jonathan

Opened the regrigerator to find leftovers from previous guest the odor was horrible. We booked a room with a jacuzzi only four of the jets work. Poor design with the steps in and out my wife fell getting out. The shower curtain does not keep water from getting on the bathroom floor which soaked the bathroom floor and could cause someone to slip and fall.

Leisure Family

10/10

Exceptional

17 Oct 2025

Ellen

A

Partner

6/10

Pleasant

16 Oct 2025

Robert

Shower basin was moldy.

Partner

10/10

Exceptional

16 Oct 2025

Bonnie

Attractive hotel, for size could use more parking. Room was clean, well stocked with basics like towels—plenty, regular glasses (I detest plastic), TV difficult to use. Beds were quite comfy, lots of pillows. Nice and quiet. Good stay.

Partner

4/10

Poor

12 Oct 2025

Darko

Wifi didn’t work and shower was barely luke warm

10/10

Exceptional

09 Oct 2025

Alyssa

phenomenal experience

6/10

Pleasant

06 Oct 2025

Karon

I had a four night stay at the Garner hotel and each day I asked for my room to be cleaned and it never was. I had to ask a second time each day just to get them to take the trash.

Self

4/10

Poor

27 Sep 2025

Stephan

Hotel is tired, carpets are filthy and the whole place badly needs refreshing and renovation. Bed is not comfortable.

Partner

10/10

Exceptional

13 Sep 2025

FRANK

A little bit dated

The hotel is definitely getting dated and I doubt Marriott leaves her name on it for long. Too many things are broken, and it's just looking dull all around as; n old

Partner