Name: Comfort Inn, Erie - Near Presque Isle
Address: 3041 West 12th Street, Erie, 16505, US

6/10

Pleasant

05 Aug 2026

Ned

This hotel is has a good location. Have stayed here 3 years in a row. But it is going downhill. No lights in the parking lot (was told they are on a timer that comes on at 10pm) so it is pitch black trying to get kids and luggage inside while avoiding potholes. Shower was moldy and didnt work right. Breakfast is pretty good, but it runs out often so you have to wait. My overall assessment is that if a corner can be cut to save money, it is being cut. Probably our last stay here after 3 years.

10/10

Exceptional

04 Aug 2026

Michael

Complementary breakfast were great. Staff was great. Room was very nice. Only thing was the carpet in the lobby was worn to maybe a tripping hazard.

8/10

Excellent

03 Aug 2026

Lisa

The hotel was clean, staff was helpful and for the most part we enjoyed our stay. I didn't appreciate Saturday at the pool, many people from the area came and used the swimming pool, it was a mess by the end of the day.

2/10

Poor

02 Aug 2026

Leann

This property was horrendous. Poorly maintained inside and out. Ripped and torn wallpaper in the halls and rooms. Carpet in the halls and rooms frayed snd coming up from the floor. The bathroom floor was disgusting. The walls in the bathroom were literally rotting and falling apart. There were stains on the ceiling and lamps. The curtains in the rooms were made to NOT close! We were in a first floor that faced the pool so people were right outside our room. When we arrived we did not notice (until we were Lea ing for dinner) that our door did not lock. The girl from the front desk was helpful and nice and had to come down herself to fix. Then at night the pool and outside lights shined into our room. The worst was when we were getting ready for bed and I noticed a PILE OF BIRD FEATHERS on the floor between the bed and the wall!!! In the morning I spoke with the GM, who was also nice and explained that the owners were going to sell so did not do any improvements but then changed their minds and have upgrades and improvements scheduled for the future. How far into the future I do not know. This room was $250.00/night with tax. The pictures were totally misleading and obviously old. The reviews I read I cannot understand how these people thought this place was nice.

2/10

Poor

01 Aug 2026

Damien

Given a room with a broken shower. Front desk said they couldn’t do anything. Asked for a refund, they said no. At breakfast, asked for some milk for cereal…attendant said no. Remainder of breakfast was nearly inedible… thank goodness for the waffle iron. Will never stay at another Comfort Inn

6/10

Pleasant

01 Aug 2026

Patricia

The hairdryer didn’t work.

6/10

Pleasant

31 Jul 2026

Jeffrey

Staff were amazing. However the reviews didn’t match the property. It was kind of dirty and bathrooms especially the tub surround was moldy and dirty. Comforters were stained. We didn’t make it to breakfast but it smelled very good

4/10

Poor

27 Jul 2026

Catherine

The hotel description was deceptive. It specifically said that it had a restaurant and a lounge, which it had NEITHER. It also claimed to have 2 cafes….there was a self serve coffee counter set up next to the reservation desk. We specifically booked this hotel so we could eat and drink and not have to drive anywhere.
The pool was being repaired when we arrived but was fixed the next day.
Very outdated room. No fan in the bathroom, no mirror in the room. The curtains were in need of rehanging in our room. The ice machine was gone, we had to visit another floor to find ice. We will not be staying at this Comfort inn again.

2/10

Poor

26 Jul 2026

Nicole

The accommodations were unsafe. It seemed like there was no security, random people came in from the streets to go into the pool. No lights in the hallways or lobby. The doors to the outside were not locked & safe, the carpet was damp in our rooms, the bathroom had mold/grime in every crevice. They had exposed outlets and electrical safety concerns.

We’ve never left a hotel before our check out date, nor have I ever left a bad review before but this was just atrocious.

Do not let the location & price fool you, this is NOT a good hotel and it’s a shame that they aren’t keeping up the property.

6/10

Pleasant

26 Jul 2026

Elisabeth

The first room we were placed in was dirty after contacting the front desk they moved us to another room. Front desk staff was extremely accommodating

6/10

Pleasant

26 Jul 2026

Lisa

The hair dryer in our room did not work. Maintenance was not available and there wasn’t another room we could be moved to or a portable hair dryer available. Disappointing as a woman who blow dries her hair daily and purposely did not bring one from home since one was supposedly included in the room amenities.

8/10

Excellent

26 Jul 2026

Carolyn

We got there in the pool was closed The bed made noise and was off balance The breakfast left a lot to be desired they had biscuits and gravy but no biscuits just gravy

6/10

Pleasant

23 Jul 2026

Sandra

The room was not clean from last residents: there was a dirty towel under the shelf in the bathroom as well as a dirty kleenex and a tube of an unknown substance behind the nightstand next to one of the beds. Also, there was mold on the grout in the bathrrom and no towel racks..used towels had to be just thrown on the floor. In addition, the desk chair had a piece missing. Also, on three occassions I went down to the main desk, rang the bell and no one came to help. Although the breakfast was very good, items were often missing and we had to make multiple trips down to get what we needed.

8/10

Excellent

23 Jul 2026

Jennifer

Great place to stay! So close to Presque Isle State Park. The waffles for breakfast were amazing and Loved the swimming pool too! My only complaint is that the sink and shower drains need cleaned the water went down very slow otherwise it's a great place

Partner

8/10

Excellent

23 Jul 2026

Arlene

We couldn't close the drapes in our room so the sun was shining in in the morning. Also, a car with 2 girls kept circling the parking lot. The car needed a new muffler.

Our breakfast was good and the front desk staff were good.

10/10

Exceptional

23 Jul 2026

Elizabeth

Clean room

6/10

Pleasant

22 Jul 2026

Todd

We have stayed here a couple of times a few years back. Well, I have to say it needs updated. A couple things that were ok was the price and a place to sleep. Now for things that were obvious, the carpet leading to the front desk is bunched up and going to be a trip hazard, the toilet seat in our room was broke, the room was tidy but definitely could have used a better cleaning. The beds seem to be a little worn not comfortable at all. Also, both beds when you sat on the bottom it felt like it was broken and made an awful sound. The breakfast at the least was horrible. The eggs were watery, sausage was over cooked, the orange juice wasn't juice at all, it was like water. Noticing a few other things thru out hotel crown molding was taped I suppose to keep from falling out. At the elevator door drywall had holes in it. This hotel used to be, friendly, very nice and comfortable. Not so much anymore. Our next trip to Erie I will be looking for accommodations elsewhere. Thank You.

10/10

Exceptional

21 Jul 2026

Jenise

Outdoor pool and table areas for families

Partner

6/10

Pleasant

21 Jul 2026

monica

Not a place I would return. Felt old and had an odor. No specifics on our room that wasn’t clean, but the common areas seemed unkept. Fly in our room, and flies by the coffee.
Location wasn’t desirable.
Didn’t match with the reviews on line.

Partner

8/10

Excellent

21 Jul 2026

Justin

The cable in our room was very poor.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Karlene

We like that it is close to Presque Isle and has a very nice pool

Partner

4/10

Poor

20 Jul 2026

ashleigh

Door didn't lock. Musty smell. Windows that opened with no screen. Window curtain didn't cover the window. No smoke detector, just a hanging wire where it used to be.

Partner

2/10

Poor

19 Jul 2026

Alexis

It was run down and dirty. Water pressure in the shower was awful.

Family_with_children

4/10

Poor

18 Jul 2026

Deborah

No hot water and the air conditioner needs repair

Partner

10/10

Exceptional

18 Jul 2026

elizabeth

Just came back from the hotel in Erie Pa and we had no issue at all. Only asked for more soap and shampoo we ran out. But front desk was so cool and nice . We will chose this again

Partner

10/10

Exceptional

17 Jul 2026

Gregory

Location to the parks

Family_with_children

8/10

Excellent

17 Jul 2026

Maylin

Really enjoyed the pool.

Partner

10/10

Exceptional

16 Jul 2026

Douglas

Only snafu was the TV in the first room we were issued didn't work, so the gentleman at the front desk just switched our room for us. Comfy and clean room. Safe and quiet area close to plenty of food and Pasque Isle. Plenty of parking and breakfast was good. Complimentary coffee, hot chocolate, and tea in the lobby was nice.

Partner

8/10

Excellent

15 Jul 2026

Charles J

The room was satisfactory. And the breakfast was good. The only changes needed as what I saw would be that the carpeting needed replaced.It looked as if it was original and the furniture looked like my parents furniture from the 60’s..There is one drinking fountain in the lobby.It didn’t look as if had been cleaned in the 2 days I was there.

Family_with_children

8/10

Excellent

15 Jul 2026

Rebecca

Everything was great! The carpets could be replaced however everything else was fine!

Self

4/10

Poor

14 Jul 2026

Emily

We checked in for our two night stay, around noon. We were told the swimming pool hours are 10-9 but it was closed for the day. Our last day we went down to use the pool at 10 it did not get opened until after 10:30. Then right before 11 an employees made an announcement that anyone that is checking out at 11 needed to leave the pool. Several of the guest were upset by this since it had been closed the majority of the time. It was also very upsetting because the reason we booked here was for the outdoor pool. One of the guests brought to the attention of an employee that the handicap handle pulled out when getting out of the pool. She was very rude to the guest and loudly stated to her coworker she was about to be kicked out. She also kept glaring at the guest. When we arrived at our room the toilet was already clogged, no toilet paper and bathroom had not looked like it was cleaned. The sink and shower didn’t drain properly. The bathrooms in the lobby were also clogged. I’m guessing they have a major sewage issue that needs addressed.

Family_with_children

6/10

Pleasant

13 Jul 2026

Pamela

The beds were clean and comfortable. However, our room door was open which I assumed meant the housekeeping service was incomplete, an assumption confirmed by a wet washcloth hanging in the clothes closet, no soap in the bathroom, and hairs from previous customers in the bathtub. Because we were tired we did not complain, so I cannot blame the management.

Partner

10/10

Exceptional

13 Jul 2026

Tara

Convenient location to Presque Isle and Erie.

Family_with_children

6/10

Pleasant

12 Jul 2026

Marsha

All good

Partner

8/10

Excellent

12 Jul 2026

Sheila

The stay was very quiet and comfortable sleeping. Breakfast was good. The only thing was one of the rooms I had the TV didn't work and all 3 rooms the AC unit was very dirty, I cleaned all the filters and front vents for cleaner smelling air.

Friends_and_family Family

4/10

Poor

11 Jul 2026

John

When we arrived at the hotel the outside of the property/landscaping was overgrown with weeds. The hotel looked abandoned . I actually had to look up the address to make sure I was at the actual hotel. The main lobby carpet was torn and very worn. This hotel needs a lot of work. The check in was fine. The employee at the front desk was friendly and efficient. Our room was on the 3rd floor. The carpet was in better shape than the main floor/lobby. Our room was clean but old. The employees did their job at this property but I would NEVER recommend this hotel.

Partner

8/10

Excellent

11 Jul 2026

Carolyn

Room clean, pool is great

Family

6/10

Pleasant

09 Jul 2026

Alana

Location to state park was ideal. Staff were friendly and breakfast is a full breakfast with multiple options. The rooms are older which is fine, but could have been cleaner. The outside pool looked nice and clean but the outdoor maintenance of the grounds has not been done.

Family_with_children

4/10

Poor

06 Jul 2026

lee

The my entire 5 day stay the toilet would not flush, despite multiple calls.

Friends

8/10

Excellent

05 Jul 2026

Tanika

NA

Family_with_children

2/10

Poor

05 Jul 2026

Patricia

Rooms were terribly dirty and the bathroom was dirty as the shower was disgustingly dirty. Smelled of mildew. Also no extra linens. Also the price was terrible!

Family_with_children

4/10

Poor

05 Jul 2026

Tara

The front desk staff were friendly and helpful. The property and cleanliness was terrible! The front desk staff mentioned that they were remodeling but that doesn't excuse the lack of effort by the cleaning staff and owners of the property to maintain a respectable environment, especially when charging the amount that they do per night!. To be \"rundown\" and updating the property is one thing but when you add the lack of cleanliness to the room and property it makes for a disturbing experience. The property owners need to funnel the money back into making the hotel functional and clean!

Family

2/10

Poor

30 Jun 2026

Eric

Bed bugs, rat traps,dirty and broken window….more to follow

10/10

Exceptional

28 Jun 2026

Ron

It’s situated right near Prescott house all nice restaurants around staff is very friendly and helpful at all times always welcomed you with a smile and hi, how are you doing? Recommend very much.

Self

6/10

Pleasant

26 Jun 2026

David

The room was outdated. There was obvious mold mixed into the silicone around the bathtub. We just got up and left. Didn't even wash our face.
There were about 50 people in the back parking lot. Just walking around.
We couldn't find another hotel in town. I had already booked and paid for it online. Choose for yourself if you stay there.

6/10

Pleasant

25 Jun 2026

Lenora

Call the hotel directly. It’s less expensive. The outside definitely needs to be better maintenance. There are weeds everywhere if they weren’t there the property 100 times better. No shampoo and the carpet needs to be redone because a lot of wear and there is a smell throughout. Breakfast was ok

10/10

Exceptional

25 Jun 2026

Gondje

Tout était parfait j’ai l’habitude d’être constamment là-bas parce que j’aime bien

Partner

10/10

Exceptional

23 Jun 2026

Theresa

Clean rooms, staff was helpful and friendly, plenty of parking

Friends_and_family Family

4/10

Poor

22 Jun 2026

Charles

It was in need of some work. Hall carpets were torn and air conditioner was too loud.
I think they've tried to update but it still needs help

Partner

2/10

Poor

22 Jun 2026

Joanne

Too loud at night. Party in the parking lot.

8/10

Excellent

21 Jun 2026

Karen

Carpet in halls needs replacement.
The room was nice, clean.
Breakfast limited if you are gluten free but there are some options.
There were guests who partied in the parking lot and shot off fireworks which was not ideal. They did quiet down before 11.

Family

6/10

Pleasant

21 Jun 2026

William

Front Desk was nice but NO change available. Kids everywhere pool overtaken . Shampoo and Conditioner were readily full and available.

Family

10/10

Exceptional

21 Jun 2026

Robert

Great hot breakfast options.

6/10

Pleasant

16 Jun 2026

Terry

Good location, close to Presque Isle ! Rooms could use updated and cleaned a little more thoroughly.

Partner

10/10

Exceptional

15 Jun 2026

Janet

This is a very nice, clean, comfortable hotel with a good complimentary breakfast and plenty of parking very close to the entrance of Presque Isle State Park. The bed was very comfortable. The room was spacious. We were greeted with a smile from Property Manager, Rudy, who was friendly and accommodating. My husband and I stayed for four nights and we would surely stay here again the next time we are in Erie.

Family

6/10

Pleasant

12 Jun 2026

Heidi

The room was dark and dated. I’ve definitely stayed in better hotels for that price.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Carole

Clean & comfortable. Good staff who got me a new room within 3 minutes of the toilet overflowing in the first room I was checked into. Easy drive to Presque Isle State Park which was well worth the stay.

10/10

Exceptional

08 Jun 2026

Mike

Happy helpful staff, all of them. Ready to help visitors any time and smiling!

Self

10/10

Exceptional

06 Jun 2026

cynthia

Very clean and comfortable. Small tv. Breakfast ok.

Partner

10/10

Exceptional

05 Jun 2026

Duane

We were fine with all accomodations

Family_with_children

10/10

Exceptional

05 Jun 2026

Rick

Great for me
I fished Presque Isle

Self

8/10

Excellent

04 Jun 2026

Michelle

Room was clean and comfortable. Spacious as well. Staff at desk was friendly, helpful and courteous. Good breakfast selection as well.

Partner

8/10

Excellent

03 Jun 2026

Elizabeth

Helpful staff! Pool was clean when we were there.

Friends_and_family Family

8/10

Excellent

31 May 2026

James

Room was clean, staff was friendly and helpful, plenty of parking and breakfast was good.

Partner

8/10

Excellent

25 May 2026

Joseph

Courteous Staff

Partner

6/10

Pleasant

25 May 2026

Dana

Staff great .. room need refreshed carpets need clean .. bathroom need updated badly . Leaky rain in the room by air conditioner . Bathroom mold and leaky ceilings w stains .. other than that great location and helpful courteous staff

Partner

8/10

Excellent

25 May 2026

Connie

The toilet ran constantly. The water took forever to get warm. Need a towel rack near the shower.

Family_with_children

4/10

Poor

24 May 2026

jose

Hotel needs maintenance. Outdated and worn accomodations.

Friends_and_family Family

8/10

Excellent

17 May 2026

Peter

Nice hotel, staff was helpfu and the hotel location is good with feee parking.

Partner

10/10

Exceptional

11 May 2026

Patricia

Great hotel. Room was nice with a wonderful shower. The staff was extremely friendly. Breakfast was fantastic.

Family

6/10

Pleasant

10 May 2026

YARON

Mildo oddor and in the shower.

Friends

8/10

Excellent

10 May 2026

Andrew

Ok, landscaping needed completed. Yard was not mowed or upper in several months.

10/10

Exceptional

06 May 2026

Gondje

Excellent

Business

8/10

Excellent

04 May 2026

Paul

our room was clean & comfortable. Would definitely stay here again

Partner

10/10

Exceptional

03 May 2026

Julie

Would stay again

8/10

Excellent

01 May 2026

RAJENDRA

Breakfast was good, and parking was safe,

Family_with_children

8/10

Excellent

28 Apr 2026

Anthony

Helpfull6

Friends

10/10

Exceptional

26 Apr 2026

Sandra

Clean room

Friends

10/10

Exceptional

25 Apr 2026

Gondje

Tout était génial j’ai adoré mon séjour

Partner

10/10

Exceptional

24 Apr 2026

Anthony

Location

10/10

Exceptional

16 Apr 2026

Ladyjune

My mother and I really enjoyed our stay. It was very clean and the breakfast was very good.

6/10

Pleasant

15 Apr 2026

Beth

This was not terrible but I won’t stay again.
The room was ok. The bathroom was not clean the floor needed swept and mopped
The room my daughter stayed in had ticks
The breakfast was out of items. But the breakfast tasted very good. When things were filled.
Overnight if you’re not picky but I wouldn’t stay more than one night.

Friends_and_family Family

2/10

Poor

12 Apr 2026

Alice

if you want reviews here we go! My husband and I got a room for one night. We got there late of course that’s the way we planned it, but nonetheless, we had our reserved room get there. No one’s at the counter. A note said ring the bell so we did. How comes a young man just stood there and stared at us didn’t say can I help you hello then when I went to explain to him that we had a room, he just looked at me and said. nothing I then brought my reservation up on my phone so he could verify my reservation. I held up my phone. He didn’t even bother to look at it. He just kept staring at me so I said do you need this? He said whet do I need that for? I said maybe too compare the two reservations to verify it, no I don’t need to do that. He got on the computer and asked me what was my name and then got the key card and just laid them on the desktop! Didn’t say thank you enjoy your stay if you need anything, just let us know nothing!! I’ve never seen anything like that in my life. But I’m sure I’m not the only one who has experienced this behavior from him I don’t understand how you can have someone welcoming guests to your establishment your business to be so rude. It made me so angry you forget the about the good things. I must say for the attendant who was doing the checkout was very nice and kind and took care of us. She had to redo what he didn’t do on check-in, which was nothing because he did nothing for us. I will mot be returning! I’ll sleep in my car first! Who’s pay

4/10

Poor

06 Apr 2026

Jacob

Check inn didn't go though and they tried to give are room away while we were away next day, pending refund for a night like they said but didn't get it yet been a month

10/10

Exceptional

18 Mar 2026

Avon

The staff at the front desk was very friendly and helpful. The room was clean, comfortable temperature.

10/10

Exceptional

15 Mar 2026

fredrick

Everything was above standard..room and service were excellent..lookingvforward to our next stay

Partner

10/10

Exceptional

14 Mar 2026

Dannielle

Very clean. Good breakfast.

Partner

10/10

Exceptional

13 Mar 2026

Frederick

Concert trip with wife. Great accommodations, spacious room decent breakfast

Partner

8/10

Excellent

08 Mar 2026

Shelby

Clean rooms , breakfast was okay ! Staff was very nice at front desk . Beds were comfy !

6/10

Pleasant

21 Feb 2026

Ronald

Yes

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Kyle

Nice staff and a clean room

Leisure Self

8/10

Excellent

11 Feb 2026

Jeffery

The staff was very nice and friendly. The room was clean and I enjoyed my stay. The girl at the front, talked me into an extended stay. The continental breakfast was exceptional. Ty

Self

10/10

Exceptional

14 Jan 2026

Janet

It was nice and quiet. Breakfast was delicious, and staff was great.

Self

8/10

Excellent

12 Jan 2026

Courtney

The property was clean. I didn’t get to experience the breakfast, but heard it was good.

My fridge still had food in it from the last person that stayed there. Also, the neighboring room’s radio alarm was going off (very loudly) and no one was in that room.

Business

4/10

Poor

05 Jan 2026

Howard

Dried toothpaste left in the sink. Hair left in the bathtub.

Self

8/10

Excellent

01 Jan 2026

Michelle

.

10/10

Exceptional

31 Dec 2025

Robin

Spotless

Leisure Family

10/10

Exceptional

30 Dec 2025

Matt

Clean, spacious and excellent price.

Leisure Self

2/10

Poor

28 Dec 2025

Rita

It was clean. Lots of updating needed.

2/10

Poor

28 Dec 2025

Rita

very clean heater so loud tub slow drains curtains should close to block out light from pool area outside hall rug doesnt lay flat so have to pull suitcase as it cant go along next to you could hear in next room across the hall from bathroom