Name: Hawthorn Suites By Wyndham Erie
Address: 8061 Peach St, Erie, 16509, US

10/10

Exceptional

31 Jul 2026

Meslica

All

4/10

Poor

30 Jul 2026

Richard S

This was our first time staying here. Not sure if there will be a second time. The room was nice,and clean and the breakfast was good. My issue with this hotel was the fact that kids kept running, jumping off of and climbing on the wall between the hottub and pool. Jumping off of it into both the pool & hottub. Almost got jumped on multiple times while just trying to relax. They were also trying to climb onto the dolphin sculpture which sits on top of said wall. We couldnt relax because we were worried someone was going to get hurt, including us. There were alot of kids in this area without adult supervision. I guess parents sent their children to the pool after breakfast while waiting for Splash Lagoon to open. We couldn't relax or enjoy the hottub because of that. We stayed here specifically because they had a pool and hottub. There are huge windows between the front desk and pool area. I mentioned to the front desk employees multiple times about it but nothing was said or done. It may have helped if someone who works here or the manager on duty would have taken the initiative to monitor what was going on in the pool area. Its only a matter of time before someone's child gets seriously injured due to the fact that it continued the entire time we were there. Why have signs posted in this area if the hotel and it's employees aren't going to enforce them. Very disappointed!!

2/10

Poor

29 Jul 2026

Tammy

The bed had bugs and the staff wouldn’t do anything about it or contact the manager. They wouldn’t even bring us extra towels when we asked for them.. told us they would contact a inspector after we left… how about refunding the $137 dollars I paid for a room that had bugs in the bed!!!! Never in my life have I had issues like this with any other hotel. Pathetic customer service

10/10

Exceptional

28 Jul 2026

ASHLEA

The room was big breakfast was good and the staff was nice

10/10

Exceptional

28 Jul 2026

Madonna

I stayed in a king size suite, it was fairly large had a full size kitchen. The room included a jacuzzi tub and a fireplace. The bed was very comfortable. The pool and hot tub and sauna area is also very nice. I would definitely recommend staying there and also stay there again myself.

6/10

Pleasant

27 Jul 2026

Kimberly

When I checked in on Friday the lady at the front desk was very nice and helpful and attentive. She seemed to go the extra mile to help me.
I becamed very annoyed on Saturday when our room had a backed up tolite and the young man at the front desk handed me a plunger and was told that maintenance goes home at 8.
Other than that, the room was nice and spacious.

8/10

Excellent

27 Jul 2026

abigail

Overall, we had a good stay. The evening staff was incredibly welcoming, friendly, and helpful, making check-in and any questions we had a pleasant experience. The morning staff, however, wasn’t as warm or engaging, which was noticeable in comparison.

The complimentary breakfast was okay. While it wasn’t anything exceptional, it’s hard to complain since it’s included with the stay.

The pool and hot tub were both clean and well maintained, which our family really enjoyed. A nice bonus is that the hotel is connected to a water lagoon. Just a heads-up for families: admission to the lagoon is $30 per child, while adults are free.

Overall, we enjoyed our stay, especially thanks to the excellent evening staff and the clean amenities.

10/10

Exceptional

27 Jul 2026

Gary

The room was clean, well kept, and modern.

2/10

Poor

27 Jul 2026

Tyler

My family checked in to this hotel at 11pm after driving 8 hours with three kids. The panel on the security lock on the room door was busted, which immediately made us feel uncomfortable. When we opened the door, the stale cigarette smoke smell was prominent. The hand soap dispenser was completely empty, there were small holes all over the bedding, there was a 3-4 foot section of soaking wet carpet right next to the bed where the AC unit had leaked, and quite a bit of pink mold growing all over the tub.

Needless to say, we chose to leave immediately. After several days of calling the hotel to request a refund, a manager finally returned our call and gave us Wyndham “rewards” to be used at another Wyndham. That was two days ago from the time of this review and we still haven’t seen any email confirmation of the points. They couldn’t tell us the cash value and would not say whether it would be enough to cover the price of a future room.

I thought Wyndham would be a decent choice for a quick night’s rest on the road, but clearly this hotel is not it. I would strongly recommend any family seeking a reasonably clean and comfortable room look elsewhere. Very unfortunate.

8/10

Excellent

26 Jul 2026

Hope

We did not stay very long. We stayed one night for there late and left after breakfast. Breakfast was great and we liked the strawberry waffles. We will be planning a trip back to this hotel and enjoyed it. The only thing I didn’t like was a they charge 25$ a night for a playpen. I’ve never seen a hotel charge for them.

10/10

Exceptional

26 Jul 2026

Michelle

I loved everything. Beds could have been more comfortable.

2/10

Poor

26 Jul 2026

Sarah

First of all we ask for 2 rooms to be close together,were told it would be no problem, one was on the 3rd floor the 2nd was on the 1st floor. Second we had an issue with our toilet, were told there was no maintenance until noon. They gave us a plunger. They did not collect and give us clean towels, did not pick up the trash that was over flowing. They were short of clean towels, conditioner was out
The beds were horrible especially the bunk beds. Dates 7/24-7/26. We visit Erie often, will never stay there again,very disappointed with service for the price!!

10/10

Exceptional

26 Jul 2026

Andrea M

Overall stay was great. In room supplies should be checked closer, 2 bedroom suite only 2 tissues per box for each bathroom and hand soap was low. Otherwise, we had a nice family weekend.

6/10

Pleasant

24 Jul 2026

Tiffany

Very spacious and enough room for my family of four, staff was very friendly and helpful but could have been a little cleaner

10/10

Exceptional

24 Jul 2026

Robert

Breakfast and staff were awesome. Pool and hot tub clean and awesome. Room clean and awesome

8/10

Excellent

21 Jul 2026

Tom

Enjoyed the 2 bedrooms and 2 baths.

Family_with_children

2/10

Poor

20 Jul 2026

Matt

Not a great experience all around. I do not recommend staying here. The pool was very crowded with no enforced adult supervision. The fire alarm went off twice in the middle of the night. And the breakfast was bad. We stayed here with our young kids to try to break up a long road trip and wish we would have just kept driving.

Family_with_children

2/10

Poor

20 Jul 2026

Justin

Mouse in room
Room had damage
Room not clean
Staff work performance horrible

Family_with_children

10/10

Exceptional

18 Jul 2026

Gage

One of the best stays in a hotel I’ve had. The only thing I will say was there were dents on the full size fridge and some minor scrapes/skuffs on the wall before we arrived. Room was roomy and could definitely see coming back. It is attached to splash lagoon, so can get busy from time to time.

Family_with_children

10/10

Exceptional

18 Jul 2026

Christopher

Family friendly hotel, staff were very helpful, decent breakfast and clean rooms. Will definitely return.

Partner

2/10

Poor

16 Jul 2026

Cassandra

Not sure where to start. I booked a suite for my daughter's birthday so we could swim with a few of her friends. We got there and at first glance everything seemed nice. until we went to use the showers after swimming for a short time, both tubs were dirty and full of random types of body hair. it was disgusting. so I went to the front desk after the girl stood there playing on her phone she finally noticed me and I told her about the hair and no offering to give me something to clean it, she went and got me 2 rags and bleach spray TO CLEAN IT MYSELF. The dishwasher smelled rotten and was full of old crusty food, the oven had burnt food all inside it. We went to go swimming again and the pool was shut down the rest of the night due to someone puking... which I get, but the pool was the ENTIRE reason I booked my stay there. To top it all off, was Monday morning myself and 4 hungry girls came down to eat our included breakfast at 9:40am. EVERYTHING WAS CLEANED UP AND PUT AWAY! If it says breakfast until 10am, breakfast should be available until 10am. Workers saw us looking around for any food they didn't put away yet and they didn't apologize or offer us anything. This is unacceptable. As a Scott Enterprise owned hotel I expected so much more. I know he wouldn't approve. We will never be back.

Family_with_children

8/10

Excellent

13 Jul 2026

Ashley

I wanted a hotel with a hot tub and they closed the pool and hot tub because a baby vomited. They said it was policy to close for 24 hours. I'm assuming it had nothing to do with the hot tub so I don't really get it. I had a good sleep and the room was very nice. Breakfast was good.

Partner

10/10

Exceptional

11 Jul 2026

chouaib

Excellent service

Family_with_children

4/10

Poor

09 Jul 2026

Brittany

Some staff weren’t very friendly. No one was ever at the front desk. Rooms weren’t the cleanest and looked like a lot of water damage. Lots of peeling walls, under sinks were rotting out. Ice maker didn’t work. Lots of people who weren’t guests were there using the pool and not watching kids.

Family_with_children

10/10

Exceptional

09 Jul 2026

Amanpreet

It was a great stay over there.

Friends_and_family Family

2/10

Poor

07 Jul 2026

Autumn

Broken A/C, broken window, no maintenance person on site. Left and decided to go home and didn’t even get a refund.

10/10

Exceptional

06 Jul 2026

Stephanie

We spent 3 nights here. The staff was friendly. The breakfast was great, it made the trip easier. I would stay again.

Family_with_children

4/10

Poor

06 Jul 2026

Deven

They gave us room 317, which was very nice except for the jacuzzi tub. It was full of mold and stunk extremely bad. When complaining to the front desk in the morning after breakfast since we checked in late and went straight to bed, the manager Sasha was extremely unhelpful and rude. At first, someone was supposed to come in the room around 9:30 and clean. We called back after 35 minutes passed and nobody came. At was now 10:05 and she told us to use the showers downstairs in the lobby. I told her we specially asked for a jacuzzi hot tub last night and that that was the whole point of getting one; to actually use it. She put us on hold for 5 minutes and then told us to come get the key for room 304. We walked in and 304 only had a shower, not the jacuzzi hot tub. I went back down and she tried to argue with me and said all I wanted to do was shower so she gave me a shower. I told her we wanted to use the jacuzzi hot tub and shower after. After giving me attitude and being extremely difficult, she gave us a room key to 307, which I did’t get to go into the room until 10:40. She gave us an extra 30 minutes, but by the time we showered after the 10 minutes in the jacuzzi tub it was time to fly down and return the key. The hotel was beautiful but staff was extremely unhelpful and I part not only myself but my girlfriend as well. We also asked a staff for toilet paper simce there was none and they said ask a female, although there was a cart full of it right beside him on the 3rd.

Partner

6/10

Pleasant

05 Jul 2026

Lisa

The swimming pool was nice. Didn’t realize it was connected to splash Lagoon. Or I would never have booked a hotel. The property around the hotel people was littering everywhere that includes food. People also were not cleaning up after their pets either.The desk ppl were nice & maintenance as well. The room is a little outdated. Also needs to be updated. They got Jacuzzis in there real tall. You have to literally get a ladder to step over it.

Pet

6/10

Pleasant

04 Jul 2026

Matt

Room was ok.

4/10

Poor

03 Jul 2026

Louie

very disappointed with the hotel stay at Hawthorn by Wyndham no housekeeping for entire stay and it says that they will have new towels and sheets every 3 days so my stay was from June 30th to July 3 found a pill on the floor in our room and I was told the manager would be in contact and never got contacted and I had a 1year old and 3year old that could have found the pill and it could have found it and taken it. no way would I recommend a stay at this hotel

10/10

Exceptional

01 Jul 2026

ShaCarra

Nice hotel , very clean we had no issues and loved that it’s connected to splash lagoon , def would stay again

Family_with_children

8/10

Excellent

30 Jun 2026

Julie

The staff were all friendly, professional, and helpful. The room was poorly set up, a massive dresser at the foot of the bed left such a small gap that you had to walk sideways to pass to the other side of the bed. The dresser was useless because, that close to the bed, the drawers could not be used. Mount the TV on the wall and get rid of the dresser. After being in the pool, the kids were cold; the fireplace did not function. When I plugged my C-pap machine into the outlets by the bed, the machine's monitor displayed, unsafe and would not function. The pool and the staff made the visit pleasant.

Family_with_children

6/10

Pleasant

26 Jun 2026

Lori

Internet was very spotty, had to sign in early time I turned it on and wait, then get knocked off.Toiletries were all ( 5 of them) empty, was told they were back ordered. Bathroom and kitchen area was clean. Bed was comfy.

Self

10/10

Exceptional

26 Jun 2026

Lissette

Definitely a great place to stay. The suite was clean. The whole place was clean actually. The indoor pool wasn't as big as I hoped but it was bigger than others I've seen. We had a pleasant stay. Staff was friendly & helpful. And the Waterpark was steps away. The breakfast was decent too. Great for families!

Family_with_children

10/10

Exceptional

24 Jun 2026

Rocco

Tammy warner GE was so helpful and very informative. She made sure that our 2 night stay was comfortable. The food for breakfast was the best I ever had at a hotel that served free breakfast.top notch.the hot tub and pool was wonderful.i would stay there again when I go back up to erie pa.

Friends

8/10

Excellent

22 Jun 2026

Robbie

Everything was nice the double beds are very small though but the hotel was good and priced right also had a fold out bed in the couch was nice for kids to sleep on

Family_with_children

10/10

Exceptional

21 Jun 2026

Audrey

It was clean and the staff was very friendly the breakfast was very good the best waffles I ever ate

Friends_and_family Family

2/10

Poor

21 Jun 2026

Monica Mullen

This is Truly the worst Hotel Experience I ever encountered..Mouse traps with a dead mouse on it.

10/10

Exceptional

21 Jun 2026

Nan

Lovely room with plenty of space.

Partner

8/10

Excellent

21 Jun 2026

Krista

The room was very nice and clean, some of the staff were attentive, some just stayed okay their phones. My children 8&6 were asked not to jump off the stairs into the water, while about 5 other bigger kids were jumping and doing cannon balls off the ledge and they did not get spoke to the entire 2 hours we was in the pool. The hot tub was perfect and the breakfast was too.. I really enjoyed 24/7 coffee, that was delicious.

Family_with_children

8/10

Excellent

20 Jun 2026

Dakota

My family and I were very pleased with this hotel. We don't go on vacation much so we try to do some research before we book. We booked a 2 bedroom suite and were very pleased with the space and everything included. Any issue we ran into was addressed immediately and we were helped to the best of their ability for the most part. I say this because there was one employee who made the experience less enjoyable. This was one of the front desk attendants named taylour. I do not know any of the other workers' names because they didnt have a reason to stick out to me, but they were fantastic. My issues started before I booked the room when I had called on 2 separate occasions and, by recognizing the voice, had gotten the same employee who made me feel like a bother for asking questions due to her tone and short answers. I brushed it off and gave the benefit of the doubt of maybe having a bad day. When I arrived, again, the other employees were very nice and helpful at all times. I noticed one employee's voice as soon as I heard it. Two main occurrences on premises were sighing when I asked for pool towels when the sign says to do so and another time when the pool was colder than usual and she told me \"she knew nothing about that and didnt know how to help.\" She then mentioned she could call someone, but made it seem like she was so put out to do it. The overall experience was positive and was very enjoyable though. Nice hotel, nice pool, good breakfast, just uneasy at times.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Kalee

Had a good stay was nice to good away 😌

8/10

Excellent

15 Jun 2026

Susan

The suites were a good value, kitchen, dishes, etc. The room had no soap in the shower the night we arrived and we alerted staff in the morning, they never filled the dispenser during our stay. Overall, stay was good, customer service okay.

Family_with_children

10/10

Exceptional

13 Jun 2026

Robert

Great

10/10

Exceptional

12 Jun 2026

Steve

Love this place. Staff are friendly and the room was clean. It’s connected to Splash Lagoon which is super convenient. Stayed 3 times over the past year and each time everything was perfect.

Family_with_children

10/10

Exceptional

04 Jun 2026

Isaac

Comfortable and clean large room with fireplace.

Family

6/10

Pleasant

02 Jun 2026

R.Michelle

The rug in our room had stains in vanity area and the jacuzzi tub was very dirty. The kitchenette area was clean and the bedding was nice. I appreciated the room darkening shades for nap time with our grandson. The floor outside the pool area was quite slippery. The staff were very friendly and helpful. The pool towels were hand towel sized and you needed to go to the desk to ask for one which was inconvenient. The pool was warm and we enjoyed our time there. Overall the place just needs a little updating but we were happy with our stay.

Friends_and_family Family

10/10

Exceptional

31 May 2026

chad

Very clean and nice place to stay good breakfast well stocked.

Partner

4/10

Poor

24 May 2026

Matt

The hotel wifi in my room forced me to re-authenticate at least every 15 minutes making it difficult to relax or do much for any extended period of time.

Self

10/10

Exceptional

22 May 2026

Charlene

Needless to say we will be staying at Hawthorne Suites from now on. They are spacious, clean and well maintained. It's like you're staying in a mini home away from home.
We checked in late at night and Taylor at the front desk was very friendly and super helpful.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Margaret

Jacuzzi in room amazing! Breakfast wast good, free is always good

Family

8/10

Excellent

17 May 2026

Alicia

The room was clean easy access to splash lagoon. A very nice breakfast.

Family_with_children

8/10

Excellent

01 May 2026

Jennifer

Convenient and nice place to stay

8/10

Excellent

28 Apr 2026

Missy

Room was clean, but the mattress need to be updated. I could feel the springs in the mattress while I was laying on it. Very spacious room. The room showed some signs of wear - one of the blinds was missing, there were big paint chips missing on the walls. It was clean, and the staff was VERY friendly! The pool was a plus, and a great way to spend the evening before heading to Splash Lagoon the next day.

Family_with_children

8/10

Excellent

23 Apr 2026

Lisa

Outside Garbage was NOT emptied the whole time we were there it was overflowing. Furniture was pretty worn. Hot tub was not working. Staff was very friendly & helpful

Family_with_children

6/10

Pleasant

20 Apr 2026

Haley

The pool area was nice. But the Hot Tubs in the rooms were dated and off putting would have like to use them but did not because of this.

4/10

Poor

18 Apr 2026

Kathleen

Room smelled like stale smoke, had requested a smoke free room… pool rules were not enforced by staff and kids/people were jumping into the water from places they shouldn’t have been… loud noises at night from appliances in the room… did not seem clean and did not feel like I could walk around in my room with no shoes on… breakfast was filling but they did seem to run out of things often…

Family_with_children

6/10

Pleasant

14 Apr 2026

David

For the price it was a decent value. Staff very accommodating and friendly. Smokers right outside the entry door was annoying.

2/10

Poor

12 Apr 2026

Courtney

We stayed in room 307- it smelled absolutely disgusting of cigarette smoke. Front desk gave us cleaning spray to help, we had all 4 windows opened and no relief in the atrocious smell. Front desk stay said they were sold out of rooms and could not move us at all. I understand circumstances come up and the front desk staff was professional it was just extremely frustrating and frankly totally unacceptable. We could not even stay in our room and the smell was primarily in the bathroom so we couldn’t even utilize our bathroom because of the extreme cigarette smoke smell. Housekeeping should never have left the room in that condition. They should’ve propped windows open. They should’ve had the fan running or done something before making that room available at 4 PM when we checked in.

Family_with_children

8/10

Excellent

10 Apr 2026

michelle

when I got there it was spring break and the lobby kinda dirty and nobody clean it

Family_with_children

10/10

Exceptional

07 Apr 2026

shirley

Hotel was good, I went the weekend of Easter and they had it really nice decorated for Easter. Our room was very clean and the jacuzzi tub in the bathroom was a plus. Definitely recommend it.

Family_with_children

10/10

Exceptional

05 Apr 2026

Ashley

Breakfast was good. Staff was nice. Room was clean

Family_with_children

10/10

Exceptional

30 Mar 2026

Condy

Really clean place

4/10

Poor

28 Mar 2026

ebony

Just something a little off about this one. Everything is just under being good and needs some improvements. It’s disappointing because you want it to be good because of what it has the potential to offer, but it just doesn’t meet the mark. The pool is good and the breakfast is exceptionally good and well organized

Friends_and_family Family

8/10

Excellent

27 Mar 2026

ynohtona

Breakfast was good... only complaint is my key kept getting deactivated

Family

8/10

Excellent

21 Mar 2026

Renee

This is second time we have stayed here, other places were booked. The walls are paper thin so you hear everything from other rooms. The room is relatively clean, however our table was not cleaned, the mattress was not comfortable. If you want breakfast here, make sure you’re down early as they close their breakfast at 930.

Family_with_children

2/10

Poor

20 Mar 2026

Amanda

The first staff woman we encountered was very kind and knowledgeable. She was really personable as well. The male staff we encountered at the end of the day was far from that. Originally I signed a paper that discussed hotel rules, quiet hours, etc. my husband was in the gym area and the male staff came in and shut the lights off while he was in there and said ‘time to get out!’ Very rude. Around 10:45 we called down to the front desk since quiet hours started at 10 and for the last hour adults and children were screaming outside of our doorway which was directly near an elevator and entrance/exit to the waterpark. When we called the same guy said ‘yeah well quiet time night start closer to 11 now so just wait’ then hung up. I’m certain the paper I signed stated 10:00 but aside from that I understand you can’t control others behaviors. I was more disappointed in the customer service of this staff member. The room was stayed in was okay. No issues with cleanliness but could be updated. The bathroom had a heat lamp and had a dial on the wall for a jacuzzi but by looking at the bathtub, a jacuzzi bath had not been in that bathroom in years.

Friends_and_family Family

8/10

Excellent

18 Mar 2026

Angeline

The staff were very nice. The room was clean.

10/10

Exceptional

17 Mar 2026

Debra

Really enjoyed the suite - kitchen, living room area with TV and electric fireplace plus separate bedroom. Close to highway, restaurants and lots of shopping. Would stay here again if the price was right.

Friends

8/10

Excellent

17 Mar 2026

Leah

I had low expectations of the hotel since the nightly raw is pretty low, when not including Splash Lagoon. The hotel was definitely better than expected though, the rooms (we had 2 different rooms for the 2 night stay.. long story) were modern, clean and had a lot of amenities. Im not used to hotel rooms having a whole kitchen! That was great. The staff was awesome. We were checked in by Ms Deeds, she made my day. So upbeat and helpful.

Compliment sandwich here……. Our first room had a super noisy furnace/ac that drove us insane. We just turned off the unit completely and dealt with the heat. Both rooms had some weird wear and tear, like melted spots here and there, obviously repaired broken shower surround… makes me wonder what the heck people do in hotel rooms.

The pool was nice, especially when not crowded. Pool towels are provided at the front desk! Woo! Lots of good stuff in the area too, like shopping and restaurants.

Friends_and_family Family

4/10

Poor

13 Mar 2026

Tiffany

Dirty..dirty..rooms!!

10/10

Exceptional

09 Mar 2026

Mary

My only complaint would be the hot tub chipping in the room

6/10

Pleasant

26 Feb 2026

Michele

The room was not in very good condition. crack in the bathroom floor, poor caulking around tub, the dishes didn't appear to be washed so I put them all in the dishwasher, couch was really uncomfortable and looked like it was sinking, the hook in the bathroom to hang things was removed from the wall and there was a hole where it had been. I bought a candy bar for my granddaughter and it cost $4. There was a $3 service fee! The refrigerator was dented on the door. There was a lot of noise in the room above us until after 1:00 in the morning. I advised the girl at the front desk and she was very kind and helpful. I'm not sure we will come to Hawthorne suites again. We loved it when it was called the Residence Inn, but it doesn't appear to have been updated or cared for since the change.

Family_with_children

8/10

Excellent

26 Feb 2026

Latoya

Clean rooms

2/10

Poor

25 Feb 2026

Trent

The toliet had fecal matter on the seat upon arrival.
The heat in the room would no go above 70 degrees.
The fireplace was inoperable.
The breakfast buffet area was not kept tidy, they would only clean once breakfast hours were over. Food and trash left everywhere throughout the morning.
Trash in the hallways throughout our entire stay.
Only 40% of the parking lots security lights were working.
We stayed in a non-smoking room and the bathroom had a powerful cigarette smell from a prior guest.
Bed was extremely noisy when you would move or reposition.

Family_with_children

2/10

Poor

23 Feb 2026

EDWARD A.

Where do I start, We arrived at hawthorn Suites to find out our suite was not available. The hotel staff blamed your company for over selling the room. The hotel staff then placed in a room with a queen bed, a roll away bed and a couch with a pull out matures
This weekend was to celebrate my10 year-old autistic sons birthday and this is what I get, Enter the room to find that the toilet was plugged and the repreparation was gasping a horrific noise, that continued throughout the night.
The next morning after several hours of waiting to speak to management I was finally offered another room this time with 2 beds and a pullout couch room was one over there remodeled rooms with new pain and shower. the mattress that where completely worn out and h-vac system that had a mind of its own funning from 66 deg's to 75 deg's. So at the disaster I paid for a two suite and did get what i payed for WHO is going to help me?

Family_with_children

10/10

Exceptional

17 Feb 2026

Jeffrey

The room was nice and very clean, and the staff was very nice, especially the person who checked us in. She was very helpful. We'll definitely come back.

Partner

10/10

Exceptional

16 Feb 2026

Jacquline

Clean room! Great friendly staff. Thank you!

10/10

Exceptional

16 Feb 2026

Bonnie

The stay was exceptional. Clean facility staff courteous

Leisure Family

10/10

Exceptional

09 Feb 2026

Brandye

Rooms are clean, staff is wonderful. The lobby was decorated for Valentine's Day, it looked so nice. Breakfast is good. I enjoy staying here.

Friends_and_family Family

2/10

Poor

09 Feb 2026

Deshawn

My first room didn’t have any heat. They switched me to another room that didn’t have hot water. The manager is unprofessional along with the front desk staff. I didn’t stay my booking and they didn’t refund my money.

4/10

Poor

08 Feb 2026

Shakia

Heat wasn’t working , had a hard time getting dishes for room , letting others drive in pool

Business_and_leisure Family_with_children

10/10

Exceptional

07 Feb 2026

Ashley

Clean, friendly staff, nice and clean pool a hot tub. Just a good safe and family feeling there.

Leisure Family_with_children

10/10

Exceptional

06 Feb 2026

Emanuel

Room was excellent.

10/10

Exceptional

06 Feb 2026

Emanuel

Great place to stay.

10/10

Exceptional

06 Feb 2026

Emanuel

Yes. Everyone was very friendly.

Business_and_leisure Pet

10/10

Exceptional

04 Feb 2026

Joesph

One complaint pool was ot up and running

Partner

10/10

Exceptional

25 Jan 2026

Mary

Amazing

8/10

Excellent

24 Jan 2026

John

Great hotel,good breakfast and great pool and hot tub. Think could have better management,alot of time nobody at front desk didn't seem to professional didnt feel its run well

Self

10/10

Exceptional

19 Jan 2026

Steve

Everything was perfect, thank you

Leisure Family

10/10

Exceptional

15 Jan 2026

Emanuel

Friendly staff.

10/10

Exceptional

15 Jan 2026

Emanuel

Staff was very friendly.

10/10

Exceptional

15 Jan 2026

Emanuel

The hot tub was warm.

Business_and_leisure Pet

10/10

Exceptional

14 Jan 2026

Jason

Everything about this hotel was wonderful!

Leisure Family

2/10

Poor

11 Jan 2026

David

Room 209 the room very smelly

8/10

Excellent

05 Jan 2026

Jeffrey

The room was clean, and the workers were all cordial. The breakfast was good, too. This is a great place that is very reasonably priced. I will definitely come back.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Andrea

Room was very clean, lots of space and up to date. Cake stocked with all the dishes, pans and appliances you could need. Staff was very friendly and easy access to the Waterpark. We traveled with a dog as well. Room was close to an exit and dog walking area.

Leisure

6/10

Pleasant

28 Dec 2025

Brandon

We didn't have breakfast, nor were informed about it.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Justice

The room and staff where phenomenal. Indoor pool was kept clean and clear, the hallways where also kept clean and clear. We couldn't really hear the neighbors at all which is nice for a hotel. The breakfast was delightful with multiple options to pick from.

Leisure Family