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Quinta Real Aguascalientes
Aguascalientes · Mexico
Ave Aguascalientes Sur 601 Col. Jardines De La AsuView location
8.8/10Excellent1,006 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort8.8/10 8.8
Condition8.4/10 8.4
Amenities8.6/10 8.6
See all ratings- Business hotels
- Sustainability certification
- Luxury collection
- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Quinta Real Aguascalientes
Located in southern Aguascalientes, Quinta Real is just 20 minutes from the airport and 15 minutes from downtown. This hotel offers comfortable accommodations ideal for both leisure and business travelers. Its convenient location near museums and theaters, combined with excellent meeting facilities and magnificent architecture, creates a welcoming atmosphere.
Each guest room is well-appointed and designed for a relaxed, luxurious experience. For the property's cleanliness policy, please visit the Preferredhotels. com property page.
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With a stay at Quinta Real Aguascalientes, you'll be centrally located in Aguascalientes, within a 10-minute drive of Ojocaliente Hot Springs and Spa and San Marcos Fair.
This family-friendly hotel is 1.1 mi (1.8 km) from Teatro Aguascalientes and 1.3 mi (2.1 km) from Discover Interactive Museum of Science and Technology. Make yourself at home in one of the 82 air-conditioned rooms featuring minibars and flat-screen televisions.
Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Planning an event in Aguascalientes? This hotel has 8608 square feet (800 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.
Popular amenities
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Green Key (Foundation for Environmental Education)
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately USD 10 per person
- Fee for in-room wireless internet: USD 7 per stay (rates may vary)
- Fee for wireless internet in public areas: USD 7 per stay (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Discover Interactive Museum of Science and Technology
0.3 km / 0.2 mi
Teatro Aguascalientes
0.5 km / 0.3 mi
Encino Garden
2.3 km / 1.4 mi
Jose Guadalupe Posada Museum
2.3 km / 1.5 mi
Temple of Encino
2.4 km / 1.5 mi
Esus Maria Romo Recreation Park
2.5 km / 1.6 mi
Plaza Vestir
2.7 km / 1.7 mi
Plaza Patria
3.1 km / 1.9 mi
Plaza de la Patria
3.2 km / 2 mi
Aguascalientes Government Palace
3.2 km / 2 mi
Catedral Basilica de Nuestra Senora de la Asuncion
3.3 km / 2 mi
Morelos Theater
3.3 km / 2 mi
Centro Cultural los Arquitos
3.4 km / 2.1 mi
Casa de la Cultura
3.4 km / 2.1 mi
National Museum of Death
3.5 km / 2.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 85
- Number of floors (main building): 2
- Single rooms: 55
- Double rooms: 30
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
- Wheelchair-accessible
- Car parkExtra charge
Show 49 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Car hireExtra charge
- Valet parkingExtra charge
- Airport ShuttleExtra charge
- Room service
- Laundry service
- Launderette
- Medical service
- Babysitting service
- Multilingual staff
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Garden
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Non-smoking area
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room: 4
- Business centre
- Audio-visual equipment rentalExtra charge
- Outdoor freshwater pool: 1
- Parasols
- Spa treatmentsExtra charge
- Hairdressing salonExtra charge
- Green Key (FEE)
- Breakfast
- Breakfast buffet
- Continental breakfast
- Buffet lunch
- À la carte lunch
- À la carte dinner
- Early Check-inExtra charge
- Non-smoking establishment
- Fitness
- BilliardsExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE GRANDSUITE • GRANDSUI.GD-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
SUITE GRAND
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: SUI.GD-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CAPACITY 3SUITE • CAPACITY 3SUI.C3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
SUITE CAPACITY 3
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Room code: SUI.C3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CAPACITY 3SUITE • CAPACITY 3SUI.C3-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
SUITE CAPACITY 3
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Room code: SUI.C3-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE GRANDSUITE • GRAND • 1 Bedroom • 45 m²SUI.GD-2
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room amenities
- Balcony
- Central heating
- Centrally regulated air conditioning
- Ironing set
- Minibar
- Radio
- TV
- Direct dial telephone
Show all 14 amenities
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
SUITE GRAND
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- GRAND
Adult and child limits apply within the room's total guest limit.
Room code: SUI.GD-2
Room amenities
- Balcony
- Central heating
- Centrally regulated air conditioning
- Ironing set
- Minibar
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CAPACITY 2SUITE • CAPACITY 2SUI.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
SUITE CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: SUI.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CAPACITY 1SUITE • CAPACITY 1SUI.C1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CAPACITY 1
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
SUITE CAPACITY 1
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CAPACITY 1
Adult and child limits apply within the room's total guest limit.
Room code: SUI.C1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 34 m²SUI.KG-1
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Wi-fi
- Wheelchair-accessible
- Balcony
- Central heating
- Centrally regulated air conditioning
- Ironing set
- Minibar
Show all 14 amenities
- Radio
- TV
- Direct dial telephone
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
SUITE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Room amenities
- Hairdryer
- Wi-fi
- Wheelchair-accessible
- Balcony
- Central heating
- Centrally regulated air conditioning
- Ironing set
- Minibar
- Radio
- TV
- Direct dial telephone
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 34 m²SUI.ST-2
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathroom
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Minibar
Show all 14 amenities
- Ironing set
- Centrally regulated air conditioning
- Central heating
- Balcony
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityQuinta Real Aguascalientes
SUITE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-2
Room amenities
- Shower
- Bathroom
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Radio
- Minibar
- Ironing set
- Centrally regulated air conditioning
- Central heating
- Balcony
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Quinta Real Aguascalientes
100
reviews shown
Consuelo
Great
EDYTH
Es un hotel muy bonito pero que le falta mantenimiento, en la regadera (que está en la tina) se anega el agua, las habitaciones tienen alfombra lo que hace que se mantenga un olor a humedad
La TV tienen que ser vista con internet y es mediante duplicación de los servicios que se tengan contratados personalmente y no siempre pueden duplicarse
En general lo recordaba mejor , hasta en el restaurante falta mantenimiento
La TV tienen que ser vista con internet y es mediante duplicación de los servicios que se tengan contratados personalmente y no siempre pueden duplicarse
En general lo recordaba mejor , hasta en el restaurante falta mantenimiento
Francisco
Everything perfect
Guillermo
No coment
Joyce
The design of this hotel is perfect for weddings or romantics events. Warranty you will be available to get beautiful professional photos.AND One thing I didn't like: is that they have too many mosquitoes everywhere, I am allergic to mosquitoes; So I recommend to bring your mosquitoes repellent.
Jesus
Air conditioning clean room
Jessica
The rooms need a lot of maintenance, you feel luxury when you arrive, but when you enter your room, it feels like a 2 star hotel
Juana Elena
I was very disappointed on the maintenance. The air conditioner did not work it was leaking, called the front desk and they said that they would come to fix it and never did. Called three times the front desk. We turned off the air conditioner and the unit kept on leaking all night and the carpenters got disking wet. I would not recommend it for a stay.
Monica
El cuarto estaba limpio, el personal muy amable y atento. Muy bonito lugar y accesible a los lugares
Monica
Muy bonito lugar, limpio y todo el pérdida muy amable
Luis
Hotel staff was very welcoming and rooms were clean. Really enjoyed our stay.
Benjamin
Everythingb was good except the AC blower was making too much nice. So, I'd wake up often during the night.
Marybel
Shops nearby, wonderful staff, valet parking, water bottles in rooms daily, AC that works, ATM on site, gym with great machines, atmosphere lovely with gorgeous fountain, great place to take pictures.
Leonardo
Excelente atención ,limpieza, servicios, staf
Salvador
Great visit
Omar
Great staff. Clean and nice amenities.
Armando
Great place nice and clean and quiet
Bonifacio
Courteous and friendly staff, big and clean rooms, really nice installations, the Sunday buffet is excellent, nice pool
RAFAEL
La habitación tenía varios problemas de mantenimiento
Jesus
Agradable Hotel, buena atención y me gusto la ubicación
Jose Luis
Pesim estancia , se tardaron media hora en darnos la habitaciones , estaban sucias , olor feo , no servia el cable de la tv, el servicio pesimo para resolvernos los problemas
Felipe
Very good
Victor
Manager & staff were very nice and helpful.
James Adam
Good
Genesis
Customer service was horrible
My son almost broke his leg near the pool
Calls to the front desk never answered
My son almost broke his leg near the pool
Calls to the front desk never answered
Carlos
Clean room
Christopher
Staff were unwelcoming, seemed too busy to be interested. Considerably less hospitable than on visits several years ago
LAURA
X
Michelle
Excellent stay. My only two issues were:
1. They use firm mattresses so bed was a bit hard for my taste
2. Water pressure from shower wasn't that great.
Other than that, the property is gorgeous, landscape well-kept and the staff was above and beyond. Recommend a lot! Super close to downtown area and they offer taxi service at the lobby if you need it. 10/10
1. They use firm mattresses so bed was a bit hard for my taste
2. Water pressure from shower wasn't that great.
Other than that, the property is gorgeous, landscape well-kept and the staff was above and beyond. Recommend a lot! Super close to downtown area and they offer taxi service at the lobby if you need it. 10/10
Erik Francisco
.
Rebecca
The place was beautiful and convenient for I time in Aguascalientes. Wedding reception was there.
The staff especially, the bell ot Sr. Angel, was great.
The staff especially, the bell ot Sr. Angel, was great.
Jose Ramon
Dirty bedding
Dirty stained sheets and comforter
Fernando
Good
Alicia
Nice pls
Leticia
Very safe and clean the staff was super friendly
Verified traveler
buen hotel
todo bien
Moises
The overall conditions of the hotel were disappointing. There were mosquitos and flies in both the dining area and the room, with no visible effort from the hotel to address the issue. I also noticed cockroaches in the patio area. While the internet connection was acceptable, the customer service was poor. On two occasions, I was asked to park my rental car myself despite having valet service. The bathtub was in terrible condition, and the room had an unpleasant odor. The general customer service from the staff was inconsistent—some were friendly and greeted guests, while others did not
María
The hotel is beautiful, wonderful for pictures. Beds are comfy. water pressure is bad. Pool area is small but nice. Maid and maintenance people are very polite and helpful.
Now, lets talk about the restaurant in this hotel, it is expensive and the food is below average. The service is terrible and slow, very slow.
Most likely, we will not be staying here again.
Now, lets talk about the restaurant in this hotel, it is expensive and the food is below average. The service is terrible and slow, very slow.
Most likely, we will not be staying here again.
Roxana
Love it
Alvaro
Comfortable
Eva
Building is beautiful but it is not updated and well maintained. Shower spills water outside of the tub, lack of enough electrical outlets to recharge devices, mosquitoes plague everywhere. We couldn’t eat in the restaurant because of that. Only one person is valet parking and bell boy so you need to wait several minutes for your car, etc, etc. We won’t return to this hotel.
Hugo
It’s a real nice place and nice people there
EDGAR RICARDO
Mi experiencia fueron 2.5 estrellas de 5.
El personal del hotel con el que interactué fue muy amable, sin embargo, la habitación (218) que se me asignó olía mucho a humedad tan pronto abrías la puerta del cuarto, la llave del lavabo no estaba en buenas condiciones, la ventana no cerraba del todo, como que estaba descuadrada y lo que ya no pude tolerar fue que me salieron cucarachas, por lo que tuve que solicitar cambio de habitación, la cual, estuvo mucho mejor que la primera. El servicio del restaurante es muy tardado, les tomó 35 minutos servirnos un caldo de pollo, comentar que la primera noche no encontramos a nadie que nos atendiera, en cuanto a los exteriores, el hotel es muy agradable y está bien cuidado.
Estuve 3 noches más, posterior al incidente de las cucarachas y el Gerente del Hotel no tuvo la atención y supongo, ni el tiempo, para contactarme y hablar de la situación, aun cuando el personal ya me había informado que el Gerente sabía del tema.
Estuve 3 noches más, posterior al incidente de las cucarachas y el Gerente del Hotel no tuvo la atención y supongo, ni el tiempo, para contactarme y hablar de la situación, aun cuando el personal ya me había informado que el Gerente sabía del tema.
Francisco
Everything
Salvador
Great place to stay
Rogelio
Excelente
Dillon
Excellent staff. Spacious rooms, beautiful design and the property is well kept and lovely. I felt valued as a guest not just a customer. Would stay again and I hope I do
Juana María Concepcion
Todo excelente
GUILLERMO
Estuvimos una semana, el servicio no nos gusto mucho, de la limpieza de cuartos dejaban toallas sucias teniamos que pedir que las cambiaran, no dejaban suficientes o nada de shampoo, gel para bañarse, teniamos que ir a pedir, el minisplit fallando no enfrian muy bien y ruidoso por la noche, el restaurante calidad regular pero precios muy elevados comparados con otros restaurantes que visitamos en Ags (Los Arcos, Mochomos, Ragazzi, Pueblo Viejo, etc). Por otro lado el Sr Angel que acomoda los carros entre semana super amable el mejor de todos, en la recepcion la Srita Valeria tambien super amable nos ayudo mucho con varias cosas muy servicial, el joven alto del restaurante tambien super amable. El unico mal el joven del fin de semana Jose Manuel que acomoda los carros, muy grosero, parece que se queria desquitar de algo con nosotros.
Miguel Angel
Super agosto, el hotel muy lindo y el personal muy atento.
ENRIQUE
The colonial rustic style is great
Juan Francisco
Visitante no deseado
Nos hemos quedado en reiteradas ocasiones en este hotel, hemos pasado navidades, graduaciones, bodas y muchos eventos mas, pero la calidad ha bajado considerablemente con el pasar de los años. Los eventos dejan mucho que desear (la navidad 2024 parecía baile popular), el mantenimiento se ve deficiente pero esta ocasión supero todo pues encontramos un visitante no deseado en la habitación. Para hacerse llamar hotel \"Grand Class\" dejan mucho que desear. Esto se detecto el día del check-out, para fortuna nuestra una supervisora estaba entregando algo en la habitación contigua y pudimos hacer la observación en ese momento que desconozco se haya hecho reporte de lo sucedido
mary
I definelty would say it needs a renovation its is getting worn our - i am very happy with Quinta Real in other parts of mexico however Aguascaliente needs to renovate the rooms-bath tub was worn out not shower wand - bathroom is so worn out - carpet is old needs a good clean up
Patricia
Good Stay
Amada
Everything good. Pool needed to be clean
Beatriz
Excellent customer service, cleanliness, safe and great hospitality as well awesome hotel 😃
Leon
Staff was not helpful my entire stay. I made a few attempts reaching reception and never received an answer. The AC unit was on but did not work. Cockroaches present when I attempted to open the window.
Luis Enrique
Service in restaurant was very slow and food was nothing special. Poor variety of dishes and average quality.
Arturo Garcia Ponce de
Different for me
Arturo
No upgrades given! Need to be at less friendly at the reception I think the have to train on customer service.
Arturo
Terrible service at the receptionist, I did arrive at 2AM it was nobody at the desk after 15 minutes the receptionist came out and not even an apology and she had a really bad attitude, sorry I wake her up. It was not a security persona, and the door open wild
Marco
Great customer service!!!
Olga
Malas condiciones
Agua de la regadera sin presión y la televisión súper pequeña y con 4 canales!!! Los demás no se veían!
Mala estancia en ese aspecto!
No hay como quedarse a gusto viendo la tele si está fatal!
Mala estancia en ese aspecto!
No hay como quedarse a gusto viendo la tele si está fatal!
Guillermo
Solo el agua de la alberca muy fría , no la disfrutamos
Chris
Relaxing place to stay
One of my favorite places to stay at while traveling. The servers are fantastic and I like the over all look of the hotel. It's always a pleasure.
Miguel
Hermoso
Muy agradable
Maricela
Very nice and clean
Lorena
Great experience! Would do it again.
Lorena
The area was beautiful and very well kept. Staff were friendly and welcoming.
Francisco
Horrible stadia
Nuestra estadía fue terrible muy fría muy lejos del front desk!
Warren H. Nelson
We have stayed at this hotel before. This is a beautiful, quiet and traditional-looking place. The staff is excellent. The restaurant and bar are both good. This is in a were and modern part of Aguas but is a short Uber ride to the center. We love this place.
Martha
The service and attention was exceptional. However, the rooms are not the cleanest. The hot tub looked dirty, the carpet looked dirty, the room had an odd smell. They need to renovate the place and replace and/or deep clean the entire location.
Ed
Beautiful Spanish style property but a bit worn or dated in some areas, like bathrooms and some fixtures. I got shocked trying to shut off a lamp that was taped together. They immediately upgraded and traded our room.
Verified traveler
Beautiful Hotel
La Quinta Real in Aguascalientes is a must-stay. This beautifully preserved colonial hotel boasts stunning architecture and impeccably maintained grounds. The service was exceptional, making our stay truly wonderful.
Johnny
The property is very beautiful and you will be well taken care of
Delia
it was very gorgeous and hospitality was incredible
Alejandro
Muy bien atendido por el personal, gracias a todos
Alejandro
Lo mejor de este hotel es la gente, la verdad que siempre me han tratado muy bien en recepción, siempre que necesito algo me ayudan y me dan soluciónes muy rapido, aunque el hotel es algo viejito las habitaciones con minisplit las amo! Pero si, para recalcar, su gente!!
Adelita
Vale la pena
Mi estancia fue de lo mejor, muy cómoda, el hotel es muy bonito y tiene muchos detalles de lujo, me encantó el postre de bienvenida, muchas gracias
JOSE MANUEL
Hotel sin manteimiento, sucio y sin servicios en el restaurante. pan duro y poco surtido. Humedad en lñas habitaciones y sucia la alfombra
Agustin Quevedo
Excellent option if you go to Aguascalientes. Beautiful Arquitechture and great rooms and beds.
jose
The overall customer service was very excellent. Their food was really good. Their staff respectful. The place beautiful. Well kept and maintenance.
I will definitely stay there again in the future
I will definitely stay there again in the future
Nandalal
The hotel was a very beautiful traditional Mexican look that we love. The things that we didn't like was the carpet had look to old . They need to improve on they lightning. They was no small fridge in the room . So we couldn't buy our own things we wanted to keep in the roomm.an they was no control over the AC unit.
Noel
Great
Olga
So beautiful!!!
Verified traveler
Sin palabras
Felipa
Beautiful
The hotel is BEAUTIFUL! We really enjoyed our stay. Friendly staff and very comfortable room.
Ana
Great hotel for family
David
Everything was good
Alejandro
Todo muy bien! Una propiedad excelente y con multiples opciones alrededor.
Mi unica sugerencia es hacer el area de alberca mas amigable con mas sombrillas, camastros, etc.
Mi unica sugerencia es hacer el area de alberca mas amigable con mas sombrillas, camastros, etc.
Alexander De
Terrible experience with management. This hotel did not have warm water to shower. I asked another guest in a different room and they did not have warm water either. My room had a connecting room but they were unable to lock the door because they 'did not have the key'. Shocking! Do not stay here.
Roberto
Todo excelente y el hotel es hermoso
Eduardo
The pool was cold all the time, there is no waiter/ waitress near the pool, there is no room or game room for kids.
Valente at the front door is amazing
Valente at the front door is amazing
Javier
Nada recomendable
**Reseña del Hotel Quinta Real Aguascalientes: Un Desastre Total – Eviten Este Lugar a Toda Costa**
Quiero expresar mi profunda indignación y frustración tras una estancia absolutamente desastrosa en el Hotel Quinta Real de Aguascalientes. Este lugar se presenta como un hotel de lujo, pero la realidad es que no cumple ni con los estándares básicos de hospitalidad, lo cual es inaceptable y enfurecedor.
Nos hospedamos dos adultos y dos niños durante dos noches, y desde el primer momento las cosas comenzaron mal. Llegamos a la habitación y nos encontramos con solo tres toallas y dos ridículas botellas de agua de 250 mililitros para cuatro personas. ¡Un verdadero insulto! Al solicitar más toallas y agua, nos informaron que tendríamos que pagar un cargo extra. A pesar de la injusticia, acepté el cargo adicional, pero lo que sucedió después fue aún más indignante: ¡ni las toallas ni el agua llegaron! A las 8 pm del viernes hice la solicitud, y nos dejaron completamente ignorados. ¿Cómo es posible que un hotel que cobra lo que cobra por noche trate así a sus huéspedes?
Pero lo peor estaba por venir. El sábado por la noche, al regresar de un evento, me encontré con una escena que rozaba lo grotesco. Las sábanas de nuestra cama estaban manchadas con sangre. ¡Sangre! Como si no fuera suficiente asco, al abrir el closet encontramos una cucaracha. ¡Una cucaracha en un hotel de \"lujo\"! Esto es simplemente imperdonable, un absoluto desastre de limpieza y mantenimiento.
Quiero expresar mi profunda indignación y frustración tras una estancia absolutamente desastrosa en el Hotel Quinta Real de Aguascalientes. Este lugar se presenta como un hotel de lujo, pero la realidad es que no cumple ni con los estándares básicos de hospitalidad, lo cual es inaceptable y enfurecedor.
Nos hospedamos dos adultos y dos niños durante dos noches, y desde el primer momento las cosas comenzaron mal. Llegamos a la habitación y nos encontramos con solo tres toallas y dos ridículas botellas de agua de 250 mililitros para cuatro personas. ¡Un verdadero insulto! Al solicitar más toallas y agua, nos informaron que tendríamos que pagar un cargo extra. A pesar de la injusticia, acepté el cargo adicional, pero lo que sucedió después fue aún más indignante: ¡ni las toallas ni el agua llegaron! A las 8 pm del viernes hice la solicitud, y nos dejaron completamente ignorados. ¿Cómo es posible que un hotel que cobra lo que cobra por noche trate así a sus huéspedes?
Pero lo peor estaba por venir. El sábado por la noche, al regresar de un evento, me encontré con una escena que rozaba lo grotesco. Las sábanas de nuestra cama estaban manchadas con sangre. ¡Sangre! Como si no fuera suficiente asco, al abrir el closet encontramos una cucaracha. ¡Una cucaracha en un hotel de \"lujo\"! Esto es simplemente imperdonable, un absoluto desastre de limpieza y mantenimiento.
Javier
Nada recomendable
**Reseña del Hotel Quinta Real Aguascalientes: Un Desastre Total – Eviten Este Lugar a Toda Costa**
Quiero expresar mi profunda indignación y frustración tras una estancia absolutamente desastrosa en el Hotel Quinta Real de Aguascalientes. Este lugar se presenta como un hotel de lujo, pero la realidad es que no cumple ni con los estándares básicos de hospitalidad, lo cual es inaceptable y enfurecedor.
Nos hospedamos dos adultos y dos niños durante dos noches, y desde el primer momento las cosas comenzaron mal. Llegamos a la habitación y nos encontramos con solo tres toallas y dos ridículas botellas de agua de 250 mililitros para cuatro personas. ¡Un verdadero insulto! Al solicitar más toallas y agua, nos informaron que tendríamos que pagar un cargo extra. A pesar de la injusticia, acepté el cargo adicional, pero lo que sucedió después fue aún más indignante: ¡ni las toallas ni el agua llegaron! A las 8 pm del viernes hice la solicitud, y nos dejaron completamente ignorados. ¿Cómo es posible que un hotel que cobra lo que cobra por noche trate así a sus huéspedes?
Pero lo peor estaba por venir. El sábado por la noche, al regresar de un evento, me encontré con una escena que rozaba lo grotesco. Las sábanas de nuestra cama estaban manchadas con sangre. ¡Sangre! Como si no fuera suficiente asco, al abrir el closet encontramos una cucaracha. ¡Una cucaracha en un hotel de \"lujo\"! Esto es simplemente imperdonable, un absoluto desastre de limpieza y mantenimiento.
Quiero expresar mi profunda indignación y frustración tras una estancia absolutamente desastrosa en el Hotel Quinta Real de Aguascalientes. Este lugar se presenta como un hotel de lujo, pero la realidad es que no cumple ni con los estándares básicos de hospitalidad, lo cual es inaceptable y enfurecedor.
Nos hospedamos dos adultos y dos niños durante dos noches, y desde el primer momento las cosas comenzaron mal. Llegamos a la habitación y nos encontramos con solo tres toallas y dos ridículas botellas de agua de 250 mililitros para cuatro personas. ¡Un verdadero insulto! Al solicitar más toallas y agua, nos informaron que tendríamos que pagar un cargo extra. A pesar de la injusticia, acepté el cargo adicional, pero lo que sucedió después fue aún más indignante: ¡ni las toallas ni el agua llegaron! A las 8 pm del viernes hice la solicitud, y nos dejaron completamente ignorados. ¿Cómo es posible que un hotel que cobra lo que cobra por noche trate así a sus huéspedes?
Pero lo peor estaba por venir. El sábado por la noche, al regresar de un evento, me encontré con una escena que rozaba lo grotesco. Las sábanas de nuestra cama estaban manchadas con sangre. ¡Sangre! Como si no fuera suficiente asco, al abrir el closet encontramos una cucaracha. ¡Una cucaracha en un hotel de \"lujo\"! Esto es simplemente imperdonable, un absoluto desastre de limpieza y mantenimiento.
MARIO RAMON
Buen hotel
Hotel bien ubicado y cómodo sin duda regresaria
Guadalupe
Awesome property!
RICARDO
Nasty carpets and bathrooms. Not comfortable at all….definitely not a 4 star hotel
Will never ho back
Will never ho back
Thelma
The property is beautiful but the rooms need new carpets as they are old and smelly, the fountains need to be cleaned and in working condition.
It is not a 5 star hotel anymore
It is not a 5 star hotel anymore
Gabriella
The food wasn’t that great it was convenient and expensive. Service at diner could’ve been better breakfast buffet was good.
Location & surroundings
Quinta Real Aguascalientes
Ave Aguascalientes Sur 601 Col. Jardines De La Asu, Aguascalientes, Mexico
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Quinta Real Aguascalientes
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