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Aranzazú Plaza Kristal

Aguascalientes · Mexico

Av Adolfo Lopez Mateos 110View location

8.2/10Excellent595 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.0/108.0
Condition7.8/107.8
Location8.6/108.6
Neighborhood8.2/108.2
Value6.8/106.8
Amenities8.0/108.0
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  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aranzazú Plaza Kristal

The Hotel is located only 5 min from the Historic Center and 20 min from the airport. Hotel for business travelers offering a variety of executive amenities and a minimalist design with crystal details.

It features a bar, elevator, meeting rooms for events, parking, non smoking rooms, business center, internet access, wedding facilities, facilities for handicapped persons, smoke detectors , fire systems, wake-up service, janitorial service, laundry service and room service.

The 95 spacious rooms are equipped with 1 king size bed or 2 double beds, air conditioning, ceiling fan, cable/satellite TV, telephone, voice mail, Internet access, safe, vanity mirror, bath amenities and shower. The hotel offers a gym equipped with cardiovascular and weight equipment. The hotel has a restaurant.

Read more about this hotelShow less

With a stay at Aranzazu Plaza Kristal Aguascalientes, you'll be centrally located in Aguascalientes, within a 10-minute walk of Tres Centurias Park and Victoria Stadium. This hotel is 1.2 mi (1.9 km) from Ojocaliente Hot Springs and Spa and 1.3 mi (2 km) from San Antonio Temple.

Make yourself at home in one of the 95 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Aguascalientes? This hotel has 1346 square feet (125 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 210 for adults and MXN 210 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Centro Cultural los Arquitos 0.7 km / 0.4 mi
Tres Centurias Park 0.7 km / 0.4 mi
Victoria Stadium 0.7 km / 0.4 mi
Parque De Beisbol Alberto Romo Chavez 0.9 km / 0.6 mi
Esus Maria Romo Recreation Park 1.5 km / 0.9 mi
Douglas Castle 1.6 km / 1 mi
Encino Garden 1.6 km / 1 mi
Ojocaliente Hot Springs and Spa 1.6 km / 1 mi
Jose Guadalupe Posada Museum 1.6 km / 1 mi
Olympic Pool 1.7 km / 1 mi
Temple of Encino 1.7 km / 1.1 mi
Aguascalientes Museum 1.7 km / 1.1 mi
San Antonio Temple 1.8 km / 1.1 mi
Museo Espacio 1.8 km / 1.1 mi
Plaza Patria 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 95
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 36 more facilities & services
  • Check-out hour
  • Wi-fiExtra charge
  • Transfer service
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Business centre
  • Audio-visual equipment rental
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishment
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Aranzazú Plaza Kristal

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 19 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable7 photos

    Aranzazú Plaza Kristal

    TRIPLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 3–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Centrally regulated air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Aranzazú Plaza Kristal

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Aranzazú Plaza Kristal

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Aranzazú Plaza Kristal

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 19 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable4 photos

    Aranzazú Plaza Kristal

    QUADRUPLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 4–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Wi-fi
    • Wake-up service
    • Desk
    • Cable TV
    • Safe
    • Centrally regulated air conditioning
    • Hairdryer
    • Shower
    • Bathroom
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 19 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable7 photos

    Aranzazú Plaza Kristal

    DOUBLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Desk
    • Bathroom
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Centrally regulated air conditioning
    • Hairdryer
    • Shower
    • Housekeeping
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Aranzazú Plaza Kristal

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Aranzazú Plaza Kristal

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 19 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    Aranzazú Plaza Kristal

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Desk
    • Shower
    • Bathroom
    • Cable TV
    • Hairdryer
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D

    Photos are not available for this room type.

    Aranzazú Plaza Kristal

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Aranzazú Plaza Kristal

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aranzazú Plaza Kristal

8.2
Excellent
595 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.8 /10
Location
8.6 /10
Neighborhood
8.2 /10
Value
6.8 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
13 Jun 2026
Cynthia
Parking sucks and ac not that cold
Partner
8/10
Excellent
26 Apr 2026
Roberto
Exelent location, shops near by. Just they need to change the shower head and provide scrubbing towel along with hand wash bar soap. The bed is firm, would be nicer with a softer bed.
Self
10/10
Exceptional
17 Feb 2026
LUIS GABRIEL
EXCELENTE SERVICIO, LO RECOMIENDO MUCHO.
Family
10/10
Exceptional
17 Jan 2026
Alberto
Great attention, good breakfast
Business Partner
6/10
Pleasant
05 Dec 2025
Esther
This hotel has potential. Carpets need to be replaced, they have a dingy smell. I would’ve rated a 4 if it weren’t for the smelly carpets. Over all the rooms & hotel lobby were clean
Leisure Family_with_children
6/10
Pleasant
29 Nov 2025
Maria
Staff courteous. Rooms
need to be update. Not enough outlets. No SUB's.

6/10
Pleasant
11 Aug 2025
Daniel
I didn't like the some power outlets within the room aren't working
Leisure Family
10/10
Exceptional
09 Aug 2025
Alberto
Muy buena atención del personal
Business Partner
6/10
Pleasant
04 Aug 2025
Gabriel
We had to cancel so didn’t stay there
Leisure
10/10
Exceptional
23 Jun 2025
Alberto
Muy buena ubicación, hay un cinema en la plaza debajo del hotel, tiendas de conveniencia muy cercanas
Business Partner
2/10
Poor
27 Apr 2025
Martina
Not worth what they charge a night and it’s old dirty and smells
Friends_and_family Family
10/10
Exceptional
13 Aug 2024
Alejandro
Very convenient with good service
Leisure Friends
8/10
Excellent
19 Jul 2024
Xochitl
The price was awesome. The hotel facilities were pretty average. The location was very convenient
4/10
Poor
29 Apr 2024
FERMIN
Nada bonito, nada de decoración en las paredes, alfombras viejas , cuartos pequeños, baños viejos
Leisure Partner
6/10
Pleasant
20 Apr 2024
Stephanie
Poor installation, looks old, A/C not working correctly and personnel didn't help, excellent location
Friends_and_family Family
6/10
Pleasant
31 Jan 2024
Victor
The hotel is old, but the location is convenient.
Leisure Self
10/10
Exceptional
09 Oct 2023
Juan
The train passes very close to the property and blows its whistle in the early morning.
Business Self
2/10
Poor
15 Aug 2023
EDUARDO

Arete Perdido después de que entrarán a limpiar

Habitación 312
Sábado 12 Agosto 2023
4:00 PM

El día sábado 12 dormí una siesta en la tarde, me desperté y dejé un arete de oro en la cama y salí a comprar comida,
al regresar 30 minutos después habían entrado a limpiar el cuarto y el arete ya no estaba ni en la cama ni en la habitación.

En mi ausencia entraron al mismo tiempo dos personas al cuarto, una mujer a limpiar que tendió la cama y tuvo que haber visto el arete
y un hombre para fijar el porta toallas del baño.

Pregunté en recepción si habían reportado el arete y me dijeron que no,
me parece muy mal servicio que en 30 minutos se pierda algo tan valioso en un cuarto de hotel y que no me hayan logrado dar una solución.

Habitación 312
Sábado 12 Agosto 2023
4:00 PM
Self
10/10
Exceptional
02 May 2023
Oscar
Hotel was near shopping areas, which was very convenient.
4/10
Poor
30 Apr 2023
Carlos
It was close to catching a cab or shopping.
The air conditioner didn’t work in our room and they blamed it on the window in our room. We couldn’t use the tables down stairs to sit at and eat even tho there wasn’t a table or area in our room to do so. The reception wouldn’t call us a cab we had to walk down to the street. Some of the lights in our room didn’t work because they were burned out. No fridge in room or table and no iron. Remade our bed with the same dirty sheets every day that had spilled salsa on them from days before of not having a table in the room.
Leisure Partner
4/10
Poor
24 Apr 2023
Fernando
The rooms were hot and dirty. When asked to switch they accommodated the switch but the room was not good. There was hair the sink, the ironing board was broke, the iron was burnt, the safe did not work.
Leisure Family
10/10
Exceptional
19 Dec 2022
Eduardo
Everything is fine for your stay
8/10
Excellent
17 May 2022
Verified traveler

average

the location, price and room was amazing, however the toilet didn't work for 2 days
Friends_and_family Friends
8/10
Excellent
09 May 2022
Maria
Me gusto el aerea donde esta ubicado el hotel, muy amables los recepción.
Family
6/10
Pleasant
21 Apr 2022
Ricardo
Location is convenient , place need huge upgrade , rooms are to small and furniture is no friendly , price to high for the amenities
Partner
10/10
Exceptional
08 Feb 2020
Tylor
Great stay nice people
Business
10/10
Exceptional
23 Jan 2020
Verified traveler
Todo excelente, descansas muy agusto. A de mas de que el precio es muy accesible
Business_and_leisure Partner
10/10
Exceptional
26 Feb 2019
Verified traveler
Very clean and the customer service is excellent! Doorman and front desk are exceptionally! Thank you!
Friends_and_family Family
10/10
Exceptional
05 Feb 2019
Verified traveler
Very friendly and great customer service very clean
Leisure
4/10
Poor
27 Jan 2019
Verified traveler
This hotel has seen better days. I saw mold in the bathroom, old carpets, elevators need renovating. They did not have basic courtesy toiletries or wine at the bar. And it was not exactly the cheapest option.
Friends_and_family Family
10/10
Exceptional
29 Oct 2018
Darrel

Good hotel and no complaints

Went to run a half marathon so all about location, no complaints as everything went well and good service from everyone there
Family
10/10
Exceptional
05 Mar 2018
Verified traveler
Nice...and close to the downtown they are servisials anything you need they will there to help you
10/10
Exceptional
30 Sep 2017
raymundo

All the staff is very professional, l am impressed

Thank you to all the staff, front desk, housekeeping and restaurant, l will stay with you again next time
8/10
Excellent
28 Apr 2017
Tony

Nice, friendly stay

The hotel and it's staff were excellent, the only down side was there are railroad tracks nearby and trains do pass by at night.
2/10
Poor
05 Feb 2017
Kristi
Carpet was filthy, decor was outdated and unmatched.
6/10
Pleasant
26 Apr 2016
Verified traveler
Front desk staff is awesome! Housekeeping could use some customer service skills. We had to change rooms due to a leak that wet my husbands clothes. Parking isn't that great. Beds were comfy.
8/10
Excellent
14 Jul 2015
Ruben

Stay here when in Aguascalientes

Very nice place for the money well worth it excellent location always stay here when traveling to Aguascalientes
8/10
Excellent
11 Jun 2015
MuyRelax...

So practical

Quiet, clean. Reasonable bang for buck.
Perfect for a business traveler that does
not need gym, fancy breakfast or
amenities. Good bathroom, clean bed.
A little run down furniture.
Location can be beat if you have a
rental car and need to be close
enough to airport and major highways.
6/10
Pleasant
21 Sep 2014
Verified traveler

I would stay here again

They screw up my reservation so I wasn't too happy, but staff was apologetic and somewhat helpful. Hotel is in decent condition, it is located in a mall area, you can walk around and excellent taco stand a block from the hotel. I would not recommend their restaurant as much, very slow and mediocre food. On the other hand, taco stand around the corner was awesome.
6/10
Pleasant
03 May 2014
Verified traveler

Nice hotel close to city center

Great location, close to city center and plaza de toros, very clean and good service
8/10
Excellent
16 Jan 2014
Henry

Convinient Near Victoria Stadium.

Very affordable property. Safe clean and convinient. Good value.
6/10
Pleasant
29 Apr 2013
C and G

C&G Weekend At The Fair

Hotel was adequate for the price, its bare bones but clean and the staff does their best to make your stay comfortable. Anyone looking for a reasonably priced hotel with some amenities should consider this place.
Partner
6/10
Pleasant
22 Apr 2013
C and G

C&G Weeekend

Not the most exciting place in the world but the rooms were clean, the staff was generally helpful and the price delivered fair value. Room did not have an iron or ironing board and there was a girl's soccer team that partied all night keeping the entire floor awake until 5am while the staff ignored their behavior but I kind of expect such things in a budget hotel. During the week I think this hotel delivers fair value for the price.
Partner
8/10
Excellent
01 Dec 2012
Juan
I really enjoyed the hotel room and service as well as the staff. I did not like the restaurant in the hotel. The service was poor and the food was not very appetizing. It was not worth the 110.00 pesos that was charged.
Family
6/10
Pleasant
19 Mar 2012
lost in mexico

great experince BUT

everyone was helpfull was difficult only because the staff does not speak english!
4/10
Poor
23 Jul 2009
Anonymous

NOT so 4 star at all!!

First off the location of the Hotel was good. The hotel was pretty much located downtown which was nice since we drove around downtown a bit. Besides the location, I don't recommend this Hotel. My wife and I have traveled all over the world from India to Hawaii, and the rooms were not as clean as most \"2 star hotels.\" The blankets and quilts were filthy and soiled with unknown white and nasty spots. The front desk was notified and they said the blankets would be changed. THEY WERE NEVER CHANGED!! The first room we had on the first night was right on the corner of the hallway, and right next to the elevators. All the traffic from people going by could be heard right through the thin hollow core door. The staff did move us to a different room, but it wasn't much better. They moved us up two floors but on the exact same corner as we were on the first floor.

If you were looking for a relaxing nice restful time on their beds, good luck! The beds were the hardest beds I have ever slept on in my intire life. I ended up sleeping on the couch that was in the room and believe it or not, the couch was not any better. My poor wife who is pregnant had the worst time trying to sleep. The beds were so bad, she said her hips felt bruised from trying to sleep on her side.

The hotel staff was notified about this and they said there was nothing they could do since all the beds in the hotel were the same.

One evening we returned to the hotel from traveling out of the city. We wanted to just lay around, watch some t.v. and relax. Well that didn't happen! The cable was out for the whole day as well as the next day too. We did not have cable for 2 days and the staff said it was being worked on and would be restored shortly. The cable never came back on and by the second day, we left to return home. Thank God!!
Family
6/10
Pleasant
13 May 2009
mireya

NOT TOO IMPRESSED!

The room was clean but it was not spacious at all. it was in a corner and we just had room to walk around. the room service was not great either, i requested 2 bottles of water and an iron at the front desk and it took about an hour to get it at the room. i felt i overpaid for this room. i would recommend this hotel if you are using it strictly to sleep and shower.
10/10
Exceptional
31 Jul 2026
Miguel Ángel
Si
6/10
Pleasant
27 Jul 2026
ERNESTO
No fue muy de mi agrado. En la habitacion no habia botella de agua, tuve que solicitarla y me dijeron que solamente me darian por la primera noche.
El desayuno era bufet pero no habia opciones y se me hizo caro para loque daban
6/10
Pleasant
05 Jul 2026
Adriana Elena Gomez
Habitación limpia, pero instalaciones anticuadas.
Friends
8/10
Excellent
04 Jul 2026
Alberto
Personal muy atento a resolver situaciones, en esta ocasión no funcionaba el internet
Business
10/10
Exceptional
10 Jun 2026
Norma Caballero
las luces estaban muy tenues, considero que deben cambiar los focos o poner luz fria/azul, es un lugar viejito que se mantiene y considero no le caeria mal que lo renovaran
Business Friends
10/10
Exceptional
08 Jun 2026
Edith
Lo mejor es el servicio del personal
Partner
10/10
Exceptional
31 May 2026
Ariana Lisset
Cerca del estadio, te puedes ir caminando!!!
Partner
10/10
Exceptional
22 May 2026
OSCAR ADRIAN
Hotel recomendable
Self
8/10
Excellent
22 May 2026
Erika Deisi
NO ME GUSTO, QUE EL AIRE ACONDICIONADO FUERA MUY RUIDOSO
Family_with_children
6/10
Pleasant
22 May 2026
Ivan
The AC is terrible, the room was too hot, the AC was always on and working, set to 18 but the room stayed at 29-30 Celsius no matter what.
Business
10/10
Exceptional
18 May 2026
Nanssi
Habitación limpia
Family_with_children
8/10
Excellent
13 May 2026
Cecilia Antonia
Se tardaron mucho en el restaurant
Friends_and_family Family
10/10
Exceptional
10 May 2026
Berenice
Fue la mejor estancia☺️
Friends
10/10
Exceptional
09 May 2026
Cynthia
Pasamos una buena experiencia
Partner
8/10
Excellent
08 May 2026
Rafael
La alfombra luce vieja, y da un mal aspecto. Lo demás bien
10/10
Exceptional
04 May 2026
Juan
Muy bueno todo
2/10
Poor
02 May 2026
Raul
Habitaciones con alfombra, foco de suciedad, nadie pudo resolver una sola necesidad,
Baños tapados, SIN AIRE FUNCIONAL, PESIMOOOO EN CADA ASPECTO, rentamos para dos noches y literal no pudimos ni con una sola noche, en el día a 35 grados la ciudad y el aire acondicionado “programado” según el personal a 28 grados, la solución que se nos dio, un ventilador .. en verdad nunca habíamos estado en un lugar tan deplorable. Regadera tapada, wc tapado, lavabo olía a drenaje, aire acondicionado “programado a 28 grados” literalmente terminamos enfermos de tanto polvo que levantó el ventilador de la alfombra, ni siendo la última opción volvería a ese “hotel”
10/10
Exceptional
02 May 2026
Ernesto
Baño sin shampoo
8/10
Excellent
31 Mar 2026
Hugo
Tido bien a secas
6/10
Pleasant
31 Mar 2026
Elizabeth Guadalupe
El personal excelente. No me gustó que el tren pasa muy cerca y el ruido es fortísimo.
Partner
10/10
Exceptional
28 Mar 2026
Luz
Llegamos de noche y pudimos ir a cenar caminando. El hotel es silencioso y eso se agradece. Los chicos de recepción son súper ambles.
Partner
6/10
Pleasant
21 Feb 2026
Jose Antonio
Falta mucha limpieza
Partner
8/10
Excellent
20 Jan 2026
MARIA TERESA
Elijo este hotel por su ubicación para lo que voy a Aguascalientes pero le hace falta una buena renovada a todo el hotel, en esta ocasión las camas rechinaban mucho y eso molestaba más que lo de siempre.
10/10
Exceptional
13 Jan 2026
Rafael


El personal de servicios fue excelente.
Business
10/10
Exceptional
02 Jan 2026
Alfredo
Todo bien
Business
8/10
Excellent
02 Jan 2026
Carlos Fabian
La habitación 8 de 10, peligroso el ventanal con tablas en la unión al piso
8/10
Excellent
30 Dec 2025
Sandra
buen servicio
8/10
Excellent
20 Dec 2025
Daisy
Buen hotel
10/10
Exceptional
18 Nov 2025
Miguel Angel
Excelente ubicación y a pesar de estar en calle muy transitada la habitación es muy tranquila
Business
6/10
Pleasant
14 Nov 2025
MARTIN
La habitación estaba en condiciones aceptables, servicios no tanto, el personal tiene una actitud algo indiferente, algunos no todos
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Jose Antonio
Todo excelente
Leisure Family
8/10
Excellent
05 Nov 2025
Andrea
La habitación fue muy cómoda y el personal fue muy atento con nosotros
Business Family
6/10
Pleasant
04 Nov 2025
Figueroa
No hay desayuno
Partner
8/10
Excellent
02 Nov 2025
Antonio
Buena atención y muy amable el personal
Business Partner
6/10
Pleasant
02 Nov 2025
julian arturo
No sirvieron el desayuno! Cuartos muy viejos
Friends_and_family Family
6/10
Pleasant
28 Oct 2025
GRACIELA
Ammm el aire acondicionado no enfriaba..
Eran las 2 p.m. y todavia No hacian el aseo del cuarto...
El personal ..Genial..
Leisure Partner
10/10
Exceptional
25 Oct 2025
Jaime Mario Jacobo
Muy bien
Leisure Partner
8/10
Excellent
22 Oct 2025
Arturo
Ubicación del hotel , queda dentro del centro
10/10
Exceptional
08 Oct 2025
laksmi
muy buen lugar, limpio, amables
Leisure Self
10/10
Exceptional
26 Sep 2025
Juan manuel
Todo
10/10
Exceptional
22 Sep 2025
ulises
Execelente servicio y habitación
Leisure Self
10/10
Exceptional
20 Sep 2025
Karina
.
10/10
Exceptional
15 Sep 2025
Rosendo
Tranquilidad
Leisure Self
10/10
Exceptional
09 Sep 2025
Sandra Ivone
Pasable lugar y atención
8/10
Excellent
30 Aug 2025
María Teresa
Le hace falta una buena actualización en todas las instalaciones, ya estan muy viejas. No recomiendo la comida del hotel, es cara y no está buena.
Business_and_leisure Family
8/10
Excellent
29 Aug 2025
Jorge Gerardo
El Restaurante decepciona un poco. No cumplen con los horarios publicados para el restaurante y no hay opciones cercanas (a pie) para desayunar o cenar. En el desayuno ofrecen desayuno tipo buffet cuando realmente es un desayuno tipo americano (hotcakes, huevo con jamón, frijoles y chilaquiles) no hay más opciones
Business Self
10/10
Exceptional
25 Aug 2025
Lilith Balbina
Lugar céntrico cerca de nuestras actividades, tranquilo y acogedor.
Friends_and_family Family
4/10
Poor
16 Aug 2025
Julio Cesar

Supero feo y sucio

1. Me dio un habitación con una cama cuando en el registro me preguntó claramente la edad de mis hijos, a pues regrésate.
2. Me cambia la habitación y se deja el control y me toca regresar por él a la recepción.
3. Me entrega el control. Y no funciona a oyes regresa de nuevo.
4. Habitación terrible es un triángulo súper
Chico

5. Muy muy sucio. La
Alfombra, huele mal.
Friends_and_family Family
10/10
Exceptional
07 Aug 2025
Leonardo
Excelente atención
Leisure Partner
10/10
Exceptional
07 Aug 2025
Ricardo
Todo bn
Leisure Family
10/10
Exceptional
04 Aug 2025
DAVID
No comi, la cama muy bien
8/10
Excellent
07 Jul 2025
Yunuen
Todo bien, pero se condiciona el bufete a la ocupacion del hotel, por lo que se reducen las opciones cuando lo cancelan y el tiempo de espera del restaurante es excesivamente largo.
Business
8/10
Excellent
06 Jul 2025
Cesar
Acceso rápido, zona tranquila.
Leisure Family

Location & surroundings

Aranzazú Plaza Kristal
Av Adolfo Lopez Mateos 110, Aguascalientes, Mexico

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Aranzazú Plaza Kristal

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